RU2470355C2 - Business-to-business communication system (versions) - Google Patents

Abstract

FIELD: physics, computer engineering.

SUBSTANCE: invention relates to business-to-business communication systems for conducting business transactions. The system has a single system server and user workstations equipped with personal computers which can be connected to the single system server over the Internet. The single system server includes the following interconnected units: a central control unit whose output is connected to a rating unit; a unit for generating a request for a business transaction, having a filter; a unit for storing information on users and companies. The system additionally includes the following units: a unit for generating a response to a request, whose input is connected to a user individual information unit, and the output is connected to the central control unit; a user (buyer or supplier) individual information unit whose input is connected to the central control unit, and the output is connected to a negotiation unit and the unit for generating a response to the request; a negotiation unit whose input is connected to the user individual information unit and has two-way communication with the central control unit; a unit for requesting the track record of a potential buyer or supplier, whose output is connected to the rating unit and the central control unit.

EFFECT: high reliability and safety of conducting business transactions.

20 cl, 4 dwg

Description

The group of inventions relates to systems of corporate communications for the implementation of commercial transactions (sales of goods and / or services) and the establishment of commercial ties through communication over telecommunication networks.

A known system for searching for a product or service over a telecommunication network, comprising subscriber terminals, a node for information on goods or services with a single database, a filter and a database of sellers of goods or services, while subscriber terminals are connected to the node for information on goods or services with transmission and reception channels information, and a single database of a node of information on goods or services is connected with databases of sellers of goods or services through a filter designed to convert data from databases of sellers of goods or services and services in a unified hierarchical format of the necessary parameters of goods or services with the recording of this format in the corresponding cells of a single database of the node of information on goods or services (application for invention of the Russian Federation No. 2006125848, published on January 27, 2008).

The disadvantages of this system are:

- the lack of universality of the system in establishing inter-corporate communications, due to the fact that it provides only the narrow-commercial goals of enterprises - users of the system, while in natural market conditions, interpersonal and social relations play a significant role;

- violation of naturally existing relations between counterparties in real market conditions due to the fact that:

the complexity of the transaction is unevenly distributed between the potential buyer and seller;

the system excludes the process of negotiating between counterparties to the transaction;

- the complexity of the system associated with the need to equip each user (buyer and supplier) with their own server.

The closest in technical essence to the claimed system for all its variants is a system for selling goods or services, which includes a server of a supplier of goods or services, a server of a buyer, a server of a tender organizer connected to each other by the Internet. The tender organizer’s server includes an initial review unit connected to the application processing unit, including a filter connected to a unit divided into two parts, one of which is a contact information unit connected to an interaction pair determination unit, and the other is a general information unit connected to an application processing unit connected to a central control unit having connections to a notification generation unit, a rating unit for sellers of goods or services and a pair determination unit in Interaction of. The notification generation unit has connections to the customer’s server and the server of the supplier of goods or services, connected, in turn, to the complaint reception unit, while the complaint reception unit is connected to the seller or seller’s seller rating formation unit connected to the primary acquaintance unit and to the unit client database connected to the filter. The server of the supplier of goods or services also has a connection with the proposal processing unit connected to the central control unit, and the customer’s server has a connection to the interaction pair determination unit connected to the central control unit (patent for utility model of the Russian Federation No. 66566, issued September 10, 2007).

The disadvantages of the known system are:

- lack of universality of the system in establishing inter-corporate communications due to the fact that:

the system provides only the narrow-commercial goals of enterprises - users of the system, whereas in natural market conditions, interpersonal and social relations play a significant role;

in the system, naturally formed relations between counterparties are violated in real market conditions, due to the fact that the complexity of the transaction is unevenly distributed between potential buyers and sellers;

the system excludes the process of negotiating between counterparties to the transaction;

- the high complexity of the process of finding the right offers for the buyer, due to the fact that the buyer himself must view all the primary information in only one non-alternative way: by exhaustive search of all possible options;

- low reliability of the transaction due to the fact that:

the user does not have the entirety of information about a potential counterparty to make a decision, since information about a counterparty is disclosed by the system only after a decision is made on choosing a specific product and / or service;

low reliability of the user rating, since the rating is formed on the basis of information from only 2 sources: on information about the potential and not actual transaction and on complaints that are always negative, while counterparties with a low rating do not have the opportunity to enter into negotiations and rectify your situation;

- the complexity of the system associated with the need to equip each user (buyer and supplier) with their own server.

In general, the system is more built for the convenience of the supplier, since a significant part of the actions necessary to complete the transaction is performed by the buyer.

Tasks to which the proposed options of the “Inter-corporate communications system” are directed:

- increasing the versatility of a system that automates the natural process of transactions;

- improving the reliability and security of a commercial transaction;

- increase the efficiency of the system;

- reducing the complexity of the commercial transaction.

The tasks to which the proposed option 1 is directed are specified as follows:

- increasing the versatility of a system that automates the natural process of transactions, due to:

providing all company information in the server database with information about companies at all stages of the transaction;

ensuring the negotiation process between contractors;

providing subjective information about potential counterparties from other companies;

- improving the reliability and security of a commercial transaction due to:

increase the objectivity of the rating of participants in the system;

providing the opportunity to receive feedback on any counterparty from third-party system participants who are not necessarily counterparties in a particular transaction;

- improving the efficiency of the system by providing the ability for several users to work on behalf of one company with a separation of functions;

- reducing the complexity of the commercial transaction due to:

ensuring multivariate counterparty search;

balanced distribution of the complexity of the transaction between the buyer and seller.

The tasks to which the proposed option 2 is directed are specified as follows:

- increasing the versatility of a system that automates the natural process of transactions through:

providing all company information in the server database with information about companies at all stages of the transaction;

ensuring the negotiation process between contractors;

- improving the reliability and security of a commercial transaction due to:

increase the objectivity of the rating of participants in the system;

- improving the efficiency of the system by providing the ability for several users to work on behalf of one company with a separation of functions;

- reducing the complexity of the commercial transaction due to:

ensuring multivariate counterparty search;

balanced distribution of the complexity of the transaction between the buyer and seller.

The tasks to which the proposed option 3 is directed are specified as follows:

- increasing the versatility of the system that automates the most common form of transactions for market participants due to:

ensuring the negotiation process between contractors;

providing subjective information about potential counterparties from other companies;

the possibility of negotiating a transaction without filing an application;

- improving the reliability and security of a commercial transaction due to:

increase the objectivity of the rating of participants in the system;

providing the opportunity to receive feedback on any counterparty from third-party system participants who are not necessarily counterparties in a particular transaction;

- improving the efficiency of the company’s employees by providing the system with the ability of several users to work on behalf of one company with a separation of functions;

- reducing the complexity of using the system.

The tasks are solved as follows.

The corporate communications system (option 1) includes a single system server and user workstations equipped with personal computers (hereinafter referred to as PCs) that have the ability to connect to a single system server via the Internet. At the same time, a single system server includes the following interconnected blocks: a central control unit (hereinafter referred to as the CBU), a rating generation unit, which is connected to the CBU at the input; a commercial transaction application generating unit containing a filter; unit for storing information about users and companies. In accordance with the invention, the following blocks are further included:

- a unit for generating a response to the application, which at the input is connected with the unit of individual information for the user, and at the output, with the Central Bank;

- a negotiation unit, which at the input is connected with a unit of individual information for the user, a unit for storing information about users and companies and has two-way communication with the Central Bank;

- a block of requests for the reputation of a potential buyer or supplier, which at the output is connected with the rating formation block and with the CBU.

In addition, the following blocks are made with links:

- the rating formation unit is additionally connected at the output with the Central Bank;

- the unit for generating an application for a commercial transaction containing a filter, at the output is connected with the Central Bank;

- the unit of individual information for the user (buyer or supplier) at the input is connected to the Central Bank, and at the output, with the negotiation unit and the unit for generating a response to the application;

- the central control unit (CBU) is additionally connected at the entrance to the block for generating a request for a commercial transaction, with a block for forming a rating, with a block for generating a response to a request, with a block for negotiating, and at the output for blocking individual information for the user.

In addition, in the particular case of the implementation to increase the efficiency of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains a video conferencing unit, which at the output is connected to the rating formation unit and to the Central Bank.

In addition, in the particular case of the implementation to increase the effectiveness of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains an invitation block to events, which at the output is connected with the rating formation block and the Central Bank.

In addition, in the particular case of the implementation to increase the efficiency of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains a block of friendly tips, which at the output is connected with the rating formation block and the Central Bank.

In addition, in the particular case of execution, in order to reduce the complexity of a commercial transaction due to ranking of company employees, the individual information block for the company employee is equipped with an employee status filter within his company.

In addition, in the particular case of execution to increase the versatility of the system, as well as reduce the complexity of the transaction by ensuring the multivariance of obtaining primary information, as well as reusing once entered information stored in the database of the system, the system additionally contains the following blocks:

- a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;

- a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output it is connected with the block for generating an application for a commercial transaction and with the block for generating a response to the request.

In addition, in the particular case of execution to increase the versatility of the system due to the possibility of negotiating a transaction without placing an application, the system additionally contains blocks:

- a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;

- a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output it is connected with the block for negotiating.

In addition, in the particular case of implementing the system to reduce the complexity by manually selecting specific companies to which applications will or will not be delivered, the user and company information storage unit has two-way communication with the rating generation unit, and at the output it is connected with the application generation unit for commercial deal.

In addition, in the particular case of implementing the system to increase the reliability and security of the transaction by providing the system with information about the counterparty in an automatic mode without an additional request from the user, the storage unit for information about users and companies has two-way communication with the rating generation unit, and the output is connected with a block of individual information for the user.

The corporate communications system (option 2) includes a single system server and user workstations equipped with a PC that can connect to a single system server via the Internet. At the same time, the unified server of the system includes the following interconnected blocks: a central control unit, which at the output is connected to the rating formation unit; block forming a rating, which at the input is connected with the Central Bank; a commercial transaction application generating unit containing a filter; in accordance with the invention, the system further includes the following blocks:

- a unit for generating a response to the application, which at the input is connected with the unit of individual information for the user, and at the output, with the Central Bank;

- a unit for negotiating an application, which at the input is associated with a block of individual information for the user, and at the output, with the Central Bank.

In addition, the following blocks are made with links:

- the rating formation unit is additionally connected at the output with the Central Bank;

- the unit for generating an application for a commercial transaction containing a filter, at the output is connected with the Central Bank;

- the unit of individual information for the user (buyer or supplier) is connected to the Central Bank at the input, and at the output, to the negotiation unit and to the unit for generating a response to the application;

- the central control unit is additionally connected at the entrance to the block for generating a request for a commercial transaction, with a block for forming a rating, with a block for generating a response to a request, with a block for negotiating, and at the output for blocking individual information for the user.

In the particular case of execution to reduce the complexity of the business transaction due to the possibility of reusing once entered information stored in the database of the system, the system additionally contains blocks:

- a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;

- a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output - with the block for generating an application for a commercial transaction.

In the particular case of execution, to increase the versatility of the system due to the possibility of negotiating a transaction without placing an application, the system additionally contains blocks:

- a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;

- a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output it is connected with the block for negotiating.

In the particular case of execution, to reduce the complexity of a commercial transaction due to the possibility of reusing once entered information stored in the system database, the system additionally contains a unit for storing information about users and companies, which has two-way communication with the rating unit, and the output is connected with block for the formation of an application for a commercial transaction.

In the particular case of execution, to increase the reliability and safety of the transaction by providing the system with information about the counterparty in an automatic mode without an additional request from the user, the system additionally contains a unit for storing information about users and companies, which has two-way communication with the rating unit, and at the output associated with a block of individual information for the user.

The corporate communications system (option 3) includes a single system server and user workstations equipped with a PC that can connect to a single system server via the Internet. In this case, a single system server includes the following interconnected blocks: a central control unit; rating formation unit; unit for storing information about users and companies; in accordance with the invention, the system further includes the following blocks:

- a negotiation unit that has two-way communication with the Central Bank, and at the output is connected to a unit for storing information about users and companies;

- a block of requests for the reputation of a potential buyer or supplier, which at the output is connected with the rating formation block and with the CBU.

In addition, in the particular case of the implementation to increase the efficiency of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains a video conferencing unit, which at the output is connected to the rating formation unit and to the Central Bank.

In addition, in the particular case of the implementation to increase the effectiveness of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains an invitation block to events, which at the output is connected with the rating formation block and the Central Bank.

In addition, in the particular case of the implementation to increase the efficiency of the system by facilitating the establishment of new business contacts and the resumption of old ones by ensuring the possibility of informal communication, the system additionally contains a block of friendly tips, which at the output is connected with the rating formation block and the Central Bank.

In addition, in the particular case of execution, in order to reduce the complexity of a commercial transaction by dividing information by users, taking into account its rank, the system additionally contains an individual information block for an employee of the company, which is connected to the Central Bank at the input and to the negotiation block at the output.

In addition, in the particular case of execution, in order to reduce the complexity of a commercial transaction due to ranking of company employees, the individual information block for the company employee is equipped with an employee status filter within his company.

In all of the options described above, the connection between the Central Bank and the individual information unit with the negotiation unit allows potential buyers and suppliers to negotiate an application for goods / services and responses to it. Negotiations can be conducted at all stages of work with the application, while the original application can be changed by the buyer in the unit for generating the application, and the answer to it can be changed by the supplier in the unit for forming the response to the application. The system allows the buyer to open the supplier information about the offers of other suppliers without specifying their details on the same request in order to stimulate a change in the offer. Negotiations in the system include the correspondence of users representing the interests of the buyer company and the supplier company. This negotiating format reflects the natural process and reduces the time spent by company employees on working with the application in comparison with the prototype.

In all of the options described above, the communication of the negotiating unit with the unit for storing information about users and companies enables users from the buyer and the supplier to have contact information about the counterparty at all stages of the negotiation process. In addition, this implementation of the blocks provides an alternative way to start the process of negotiations on the transaction without placing an application, which makes it possible to choose the most convenient option for negotiating a transaction using or without using an application in each case. The ability to choose and completeness of information about counterparties brings the process closer to natural and reduces the complexity for employees of participating companies.

In the process of processing the application, the system in the Central Bank, due to the connection with the rating formation unit, applies filters according to the rating of companies - potential suppliers. The rating of companies can be used by users also during negotiations through the connection of the rating formation unit with the Central Bank and the communication of the Central Bank, in turn, with the individual information block. The rating of the company is affected by direct reviews of users of the system in the rating formation block (issuing multicriteria ratings, filing complaints and complaints) and accounting for the activity of company employees by the CBU block. Using the rating increases the reliability and security of a commercial transaction, reduces the complexity of processing incoming applications and responses to them.

The reputation request block associated with the rating formation block and the Central Bank allows companies to assess the trustworthiness of a potential counterparty in two ways of negotiating a transaction or before the start of these negotiations: by rating and / or by making a request for reputation. When placing a request for reputation, it will be sent to third-party companies located in the same geographical area as the company under study, taking into account the types of activities declared in the storage unit for information on companies. The company that received the request may respond in response to its subjective opinion. When using the rating from the block for rating companies, the system makes it possible to evaluate a potential counterparty according to several criteria, including: payment discipline, communications, quality of goods / services, deadlines, quality of service, and others. Successful counterparties (that is, after at least one transaction has been completed) rate each other according to the same criteria. Both methods of obtaining information about the company's reliability are subjective, but information obtained in this way in vivo increases the reliability of a commercial transaction and reduces risks.

Users work in the system on behalf of their company, having a status and a set of rights by which access to information is different. Several users can work on behalf of one company. This enables the management of the companies participating in the system to more effectively manage their employees.

Adding a video conferencing unit to the system with reference to the rating formation unit and the CBU allows users to conduct video conferences using the system in real time using web cameras and microphones. Video conferencing can be conducted both with your employees, geographically remote, as well as with representatives of other companies. The inclusion of this unit increases the efficiency of the system due to the fact that it helps to establish new business contacts, improves existing relationships and allows you to more effectively manage the team, reducing costs.

Adding an invitation to events to the block system with reference to the rating formation block and the Central Bank allows users of the system to organize certain events on behalf of their company or on their own behalf, send out invitations and pre-register participants. This makes it possible to establish new business contacts on the basis of informal communication or to support existing ones, which further increases the efficiency of the system.

Adding to the system a block of friendly advice with reference to the rating formation block and the Central Bank allows users to use the system as a platform for expressing personal attitude to objects of art, culture, institutions and events, which can convey to business partners the degree of their erudition and breadth of views. The ability to show oneself on the human side, as well as comment on the advice of other participants, allows you to establish new business relationships and maintain existing ones, which also increases the efficiency of the system.

Adding individual information for a user to the system with reference to the negotiating unit and the Central Bank provides users with additional information about the data received in the system that has any relation to the user personally or to the company that he represents. Data can be used in negotiations or as an occasion to establish new business contacts. The presence of additional information simplifies and speeds up the work of employees, reducing the complexity of the search for primary information.

Adding to the unit of individual information for the user a filter by employee status allows you to set the status of users in one of the following: top manager, middle manager, employee. The status filter allows the user to prohibit the display of information coming from users who have an undesirable status from the point of view of the user, as well as to prohibit the transfer of their information to users who have an undesirable status from the point of view of the user. This reduces the time required to process incoming information messages from third-party companies.

Adding to the system a block for generating commercial offers and a block for storing information about goods and services with reference to the blocks for generating an application and responding to an application allows the buyer to formulate an application based on an existing list of goods / services, and the supplier to respond to the application with the prepared data (internal price sheet). Such execution of blocks accelerates the work of company employees with applications and reduces the likelihood of errors, therefore, increases the security of the transaction.

Adding to the system a block for generating commercial offers and a block for storing information about goods and services linked to a block for negotiating allows the buyer to initiate negotiations on a transaction without placing an application on the basis of an existing offer for a product or service in the form of a price list item or in the form of a supplier’s commercial offer . This function of the system automates the process in its natural market version.

Adding information about users and companies to the system of the storage unit with reference to the rating generation unit and the commercial transaction application generation unit allows using additional filter criteria for company rating when creating an application. Filtered applications are received only to those supplier companies, proposals from which the buyer company is ready to consider. The lack of unnecessary information and unnecessary potential offers reduces the complexity of working with the application for both parties to the transaction.

Adding information about users and companies to the system of the storage unit with reference to the rating formation unit and the individual information unit for the user allows using the information on the rating of the counterparty in the negotiation process. This information helps reduce transaction risks for both parties.

Adding to the system a block for generating notifications with reference to the CBU enables the system to additionally notify users of important messages and events via e-mail and / or SMS.

The invention is illustrated by drawings.

Figure 1 shows the structural diagram of the inventive system.

Figure 2 shows a block diagram for option 1.

Figure 3 shows a block diagram for option 2.

Figure 4 shows a block diagram for option 3.

The corporate communications system (option 1) contains a single system 1 server and user 2 workstations equipped with a PC that can connect to a single system server via the Internet. In this case, a single server system includes the following interconnected blocks (figure 2):

- the central control unit (CBU) 4, which has two-way communication with the rating formation unit 5;

- block forming an application for a commercial transaction 11 containing a filter, the output is connected to the Central Bank 4;

- block storage of information about users and companies 15;

- a unit for generating a response to the request 12, which at the input is connected with the unit of individual information for the user 13, and at the output, with the CBU 4;

- a block of individual information for the user 13 (buyer or supplier), which is connected to the central bank 4 at the input, and at the output, to the negotiating unit 14 and to the unit for generating a response to the request 12;

- negotiating unit 14, which at the input is connected to the unit of individual information for user 13 and has two-way communication with CBU 4;

- a block of requests for the reputation of a potential buyer or supplier 9, which at the output is connected with the rating block 5 and with the Central Bank 4.

In particular cases of execution, the system may additionally contain blocks:

- video conferencing unit 7, which at the output is connected to the rating formation unit 5 and to the CBU 4;

- an invitation block to events 8, which at the output is connected with the rating formation block 5 and with CBU 4;

- a block of friendly councils 6, which at the output is connected with the block for forming the rating 5 and with the Central Bank 4;

- a unit for storing information about goods and services 16 for familiarization of users at the entrance is connected with the block for generating commercial offers 17, and at the output, with the block for generating an application for a commercial transaction 11; with negotiation unit 14;

- the block for storing information about users and companies 15 may have two-way communication with the block forming the rating 5, and at the output, the connection with the block for generating an application for a commercial transaction 11 or with a block of individual information for the user 13.

At the same time, the individual information block 13 is equipped with an employee status filter within his company.

The corporate communications system (option 2) contains a single system 1 server and user 2 workstations equipped with a PC that can connect to a single system server via the Internet. In this case, a single server system includes the following interconnected blocks (figure 3):

- the central control unit 4 has two-way communication with the rating generating unit 5;

- a unit for generating an application for a commercial transaction 11 containing a filter, at the output it is connected with the Central Bank;

- a unit for generating a response to the request 12, which at the input is connected with the unit of individual information for the user 13, and at the output, with the CBU 4;

- a block of individual information for the user (buyer or supplier) 13, which is connected to the central bank 4 at the input, and at the output, to the negotiating unit 14 and to the unit for generating a response to the request 12;

- the negotiating unit for the application 14 at the output is connected with the Central Bank 4.

In particular cases of execution, the system of embodiment 2 may further comprise blocks:

- a block for generating commercial offers 17, which at the output is connected with a block for storing information about goods and services for familiarization to users 16;

- a unit for storing information about goods and services for acquaintance of users 16, which at the input is connected with the block for generating commercial offers 17, and at the output with the block for generating an application for a commercial transaction 11;

- a unit for storing information about goods and services for familiarization to users 16, which at the input is connected to the block for generating commercial offers 17, and at the output, to the block for negotiating 14;

- a unit for storing information about users and companies 15, which has two-way communication with the unit for forming the rating 5, and at the output is connected with the unit for generating an application for a commercial transaction 11;

- a block for storing information about users and companies 15, which has two-way communication with the block forming the rating 5, and at the output is connected with the block of individual information for the user 13.

The corporate communications system (option 3) contains a single system 1 server and user 2 workstations equipped with a PC that can connect to a single system server via the Internet. In this case, a single server system includes the following interconnected blocks (figure 4):

- central control unit 4;

- block forming a rating of 5;

- block storage of information about users and companies 15;

- a negotiation unit 14, which has two-way communication with the CBU 4, and at the output is connected to a unit for storing information about users and companies 15;

- a block of requests for the reputation of a potential buyer or supplier 9, which at the output is connected with the rating block 5 and with the Central Bank 4.

In particular cases of execution, the system of embodiment 3 may further comprise blocks:

- video conferencing unit 7, which at the output is connected to the rating formation unit 5 and to the CBU 4;

- an invitation block to events 8, which at the output is connected with the rating formation block 5 and with CBU 4;

- a block of friendly councils 6, which at the output is connected with the block for forming the rating 5 and with the Central Bank 4;

- a block of individual information for the employee of the company 13, which at the entrance is connected to the Central Bank 4, and at the exit - to the negotiation unit 14.

In this case, the unit of individual information for the employee of company 13 is equipped with a filter of the status of the employee within his company.

The system operates as follows.

In all variants of the execution of the claimed system of inter-corporate relations, the following are highlighted (see Fig. 1): main web server 1, automated workstations of users 2 and automated workstations of operators 3. The operators are employees of the company administering the system. Users are all other persons using the system. Users work in the system on behalf of their company, having a status and a set of rights by which access to information is different. Several users can work on behalf of one company. The system uses personal personal information entered by the user about himself and his company. Information includes general data: surname, name, patronymic, position, company name, etc., and special data: types of company activities, employee competence, etc.

Using the global Internet, users and operators gain access to the working modules of the system - the executable software subsystem. All elements of the executable software subsystem are located on the main web server 1 (Fig. 1). The operation of the executable software subsystem is explained through the description of the interaction of the system blocks. In addition to the connections shown between the system blocks, each block can be additionally controlled by the user, and the user can receive information directly from each block. The connection of blocks with the user in the diagrams is not displayed.

The claimed system of corporate relations for option 1 works as follows (figure 2).

In the block for generating applications for a commercial transaction 11, an application is formed, then it goes to the Central Bank 4, where it is processed and sent to the individual information block for user 13 to those users who are suitable for the conditions of the application. Application processing is performed using filtering criteria specified by the user in the application itself. The criteria include: duration of work on the market, number of employees, reputation assessment, availability of storage facilities, geographic location of the supplier company. Additionally, a restriction on regular suppliers is introduced, and a “black list” of companies is applied. The list of recipients of the application includes only those supplier companies for which the activities corresponding to the application are specified.

Based on the information from the individual information block for the user 13, a response to the application is received in the block for generating a response to the application 12, received by the Central Bank 4, in order to be sent in turn to the individual information block for the user 13 who posted the original application. The system provides the ability to repeatedly change the original application and the answer to it by means of blocks 11 and 12. At any of the stages after placing the application and receiving information about it in block 13, the user can initiate negotiations, for which the negotiating unit 14 and the associated storage unit are used information about users and companies 15. The negotiating unit 14 receives additional information from the individual information unit 13. The data from the unit 14 is sent to the CBU 4, from where it is transmitted to the recipient through the unit 13 and 14. During the entire process of work on the application, CBU 4 interacts with the rating 5 forming unit: the rating of the company is affected by the placed applications, responses to applications and user ratings made directly through the rating 5 forming unit.

In the particular case of execution, the system containing the video conferencing unit 7 additionally allows you to assign and conduct video conferencing in real time using a web camera, a microphone and headphones (speakers). A video conference scheduled for a certain time from block 7 is sent to the CBU 4, from where it is sent to the individual information block 13 to those users who can participate in the conference (set by the initiator). Users have the right to give prior consent immediately or later before the start of the video conference, about which the video initiator is informed through the video conferencing unit 7, the CPU 4 and the individual information unit 13. After the start of a videoconference, all users registered on it are connected to the system and communicate within the framework of the videoconferencing unit 7. User activity in the videoconferencing unit 7 is used by the rating unit 5 in the formula for calculating the rating of companies.

In the particular case of execution, a system containing an event invitation block 8 additionally allows any user, on his own behalf or on behalf of his company, to place an invitation to an event of a commercial or non-commercial nature. The invitation will be processed by CBU 4 and transmitted to the individual information block 13 to those users who match the parameters specified in the invitation. Using the invitation block to events 8, users who have received an invitation can register for it, about which the initiator will be notified through the CBU 4 and the individual information block 13. The activity of users in the block of invitation to events 8 is used by the block forming the rating 5 in the formula for calculating the rating of companies.

In the particular case of execution, a system containing a block of friendly tips 6 additionally allows any user to post a review on his own behalf or give feedback on a cultural event, literary work, film, institution, etc. The council from the block of friendly councils 6 falls into CBU 4, from where it is sent to the individual information block to 13 users who agreed to accept this information. All users of the system have the opportunity, using the friendly council block 6, to comment on tips posted by other users. User activity in the block of friendly council 6 is used by the block forming the rating 5 in the formula for calculating the rating of companies.

In the particular case of the system, the individual information block for the user 13 is equipped with an employee status filter. The system sets the status of users from the following options: top manager, middle manager, employee. The status filter allows the user to prohibit the display of information coming from users who have an undesirable status from the point of view of the user, as well as to prohibit the transfer of their information to users who have an undesirable status from the point of view of the user.

In the particular case of execution, a system containing a unit for storing information about goods and services 16 and a block for generating commercial offers 17 additionally allows companies-suppliers of goods and services to place and convey to potential buyers advertising information about their capabilities. In the block for generating commercial offers 17, the goods and / or services of the supplier company are described, after which the records are sent to the block for storing information about goods and services 16. Users of potential buyers can use this information in the block for generating an application for a commercial transaction 11, and users the supplier company itself can use the data from block 16 when responding to other people's requests in the block for generating a response to the request 12.

In the particular case of the implementation of the system, the unit for storing information about goods and services 16 is connected with the unit for negotiating 14 so that during the negotiation process the user from the supplier company could rely on the existing offers of his company.

In the particular case of the system implementation, a block for storing information about users and companies 15 is associated with a block for generating a rating 5 and a block for generating an application for a commercial transaction 11, which allows using additional filter criteria for rating a company when forming an application.

In the particular case of the system implementation, the storage unit for information about users and companies 15 is connected with the rating generating unit 5 and the individual information unit for the user 13, which allows using the counterparty rating information when considering the received individual information.

The system may further comprise a notification generation unit 10 connected to the CBU 4. The user receives notifications via email and / or SMS about events concerning him within the system. To this end, the CPU 4 controls the block 10.

The claimed system of corporate relations for option 2 works as follows (figure 3).

In the block for generating applications for a commercial transaction 11, an application is formed, then it goes to the Central Bank 4, where it is processed and sent to the unit of individual information for the user (supplier) 13 to those users who are suitable for the conditions of the application. Application processing is performed using filtering criteria specified by the user in the application itself. The criteria include: duration of work on the market, number of employees, reputation assessment, availability of storage facilities, geographic location of the supplier company. Additionally, a restriction on regular suppliers is introduced, and a “black list” of companies is applied. The list of recipients of the application includes only those supplier companies for which the activities corresponding to the application are specified.

Based on the information from the block of individual information for the user 13, in the block for generating a response to the request 12, a response is generated to the request received by the Central Bank 4 so as to be sent in turn to the block of individual information for the user (buyer) 13 who posted the original request. The system provides the ability to repeatedly change the original application and the answer to it by means of blocks 11 and 12. At any of the stages after placing the application and receiving information about it in block 13, the user can initiate negotiations, for which the negotiating unit 14 and the associated storage unit are used information about users and companies 15. The negotiating unit 14 receives additional information from the individual information unit 13. The data from the unit 14 is sent to the CBU 4, from where it is transmitted to the recipient through the unit 13 and 14. During the entire process of work on the application, CBU 4 interacts with the rating 5 forming unit: the rating of the company is affected by the placed applications, responses to applications and user ratings made directly through the rating 5 forming unit.

In the particular case of the system, the individual information block for the user 13 is equipped with an employee status filter. The system sets the status of users from the following options: top manager, middle manager, employee. The status filter allows the user to prohibit the display of information coming from users who have an undesirable status from the point of view of the user, as well as to prohibit the transfer of their information to users who have an undesirable status from the point of view of the user.

In the particular case of execution, a system containing a unit for storing information about goods and services 16 and a block for generating commercial offers 17 additionally allows companies-suppliers of goods and services to place and convey to potential buyers advertising information about their capabilities. In the block for generating commercial offers 17, the goods and / or services of the supplier company are described, after which the records are sent to the block for storing information about goods and services 16. Users of potential buyers can use this information in the block for generating an application for a commercial transaction 11, and users the supplier company itself can use the data from block 16 when responding to other people's requests in the block for generating a response to the request 12.

In the particular case of the implementation of the system, the unit for storing information about goods and services 16 is connected with the unit for negotiating 14 so that during the negotiation process the user from the supplier company could rely on the existing offers of his company.

In the particular case of the system implementation, a block for storing information about users and companies 15 is associated with a block for generating a rating 5 and a block for generating an application for a commercial transaction 11, which allows using additional filter criteria for rating a company when forming an application.

In the particular case of the system implementation, the storage unit for information about users and companies 15 is connected with the rating generating unit 5 and the individual information unit for the user 13, which allows using the counterparty rating information when considering the received individual information.

The system may further comprise a notification generation unit 10 connected to the CBU 4. The user receives notifications via email and / or SMS about events concerning him within the system. To this end, the CPU 4 controls the block 10.

The claimed system of corporate relations for option 3 works as follows (figure 4).

To establish a new contact, the user contacts the negotiating unit 14, where he generates a new message to another user of the system and sends it to the CBU 4. The contact information for generating the message comes from the storage unit for information about users and companies 15 to the negotiating unit 14. The CBU 4 transmits a message to the negotiating unit 14 to the user to whom it is intended. The recipient can continue negotiations using the same system interaction scheme.

In order to assess the reliability of a potential counterparty, the user can use two different system blocks: a rating formation block 5 and a reputation request block 9. A generated reputation request from block 9 is sent to the Central Bank 4, from where it is sent to the negotiation block 14 to those users, taking into account geography and the activities of his company are relevant to the request. The user sends a response about his subjective assessment of reputation or experience in dealing with the company of interest through the negotiation unit 14, as described above. Users can evaluate counterparty companies from the point of view of the buyer (client) or supplier through the rating unit 5 and the subsystem for receiving ratings, complaints and complaints included in it. The information on the rating of companies accumulated in block 5 is available to users of the system in different volumes, depending on the rights. The rating of companies in the system depends not only on the subjective ratings of users, but also on the activity of company employees in the system: the more fully the ratings on contractors on behalf of the company are entered in block 5, the higher the rating of the activity of the appraiser; the more often employees of the company use the reputation request block 9, the higher the rating of activity of the company itself. The rating is also influenced by the blocks that are described in particular cases of system execution.

In the particular case of execution, the system containing the video conferencing unit 7 additionally allows you to assign and conduct video conferencing in real time using a web camera, a microphone and headphones (speakers). The video conference scheduled for a certain time from block 7 is sent to the CBU 4, from where it is sent to the negotiating unit 14. Users are entitled to give prior consent immediately or later before the video conference starts, which is communicated to the video conferencing initiator via video conferencing unit 7, CBU 4 and negotiating unit 14 . After the start of a videoconference, all users registered on it are connected to the system and communicate within the framework of the videoconferencing unit 7. User activity in the videoconferencing unit 7 is used by the rating unit 5 in the formula for calculating the rating of companies.

In the particular case of execution, a system containing an event invitation block 8 additionally allows any user, on his own behalf or on behalf of his company, to place an invitation to an event of a commercial or non-commercial nature. The invitation will be processed by CBU 4 and transmitted to the negotiating unit 14 to those users who match the parameters specified in the invitation. Using the unit of invitation to events 8, users who have received the invitation can register for it, about which the initiator will be notified through the CBU 4 and the negotiation unit 14. The activity of users in the block of invitation to events 8 is used by the block forming the rating 5 in the formula for calculating the rating of companies.

In the particular case of execution, a system containing a block of friendly tips 6 additionally allows any user to post a review on his own behalf or give feedback on a cultural event, literary work, film, institution, etc. The council from the block of friendly councils 6 falls into CBU 4, from where it is sent to the negotiating block to 14 users who agreed to accept this information. All users of the system have the opportunity, using the friendly council block 6, to comment on tips posted by other users. User activity in the block of friendly council 6 is used by the block forming the rating 5 in the formula for calculating the rating of companies.

In the particular case of execution, the system additionally contains an individual information block 13, into which data on system events intended for the user in accordance with his settings are received through the CPU 4. The user can receive in block 13 additional information about the received data. The same data may be the source for negotiations in block 14.

In the particular case of the system, the individual information block for the user 13 is equipped with an employee status filter. The system sets the status of users from the following options: top manager, middle manager, employee. The status filter allows the user to prohibit the display of information coming from users who have an undesirable status from the point of view of the user, as well as to prohibit the transfer of their information to users who have an undesirable status from the point of view of the user.

The system may further comprise a notification generation unit 10 connected to the CBU 4. The user receives notifications via email and / or SMS about events concerning him within the system. To this end, the CPU 4 controls the block 10.

All the considered options for the claimed system of inter-corporate communications are more universal, automating the natural process of transactions; and also increase the reliability and security of a commercial transaction, the efficiency of the system and reduce the complexity of a commercial transaction.

Claims (20)

1. An inter-corporate communications system, including a single system server and user workstations equipped with a PC that can connect to a single system server via the Internet, while a single system server includes the following interconnected blocks:
the central control unit, which at the output is connected with the rating formation unit;
block forming a rating, which at the input is connected with the Central Bank;
a commercial transaction application generating unit containing a filter;
unit for storing information about users and companies;
block of individual information for the user (buyer or supplier),
characterized in that the system further includes the following blocks:
a unit for generating a response to the application, which at the input is connected with the unit of individual information for the user, and at the output, with the CBU;
a negotiation unit, which at the input is connected to the unit of individual information for the user, and has two-way communication with the Central Bank;
a block of requests for the reputation of a potential buyer or supplier, which at the output is connected with the block for rating formation and with the CBU;
and the following blocks are made:
the rating formation unit is additionally connected at the output to the Central Bank
the unit for generating an application for a commercial transaction containing a filter is connected to the Central Bank at the output;
the central control unit is additionally connected at the entrance to the block for generating a request for a commercial transaction, with a block for forming a rating, with a block for generating a response to a request, with a block for negotiating, and at the output for blocking individual information for the user. 2. The system according to claim 1, characterized in that it further comprises a video conferencing unit, which at the output is connected to the rating formation unit and to the CBU. 3. The system according to claim 1, characterized in that it further comprises an event invitation unit, which at the output is connected with the rating formation unit and with the CBU. 4. The system according to claim 1, characterized in that it additionally contains a block of friendly tips, which at the output is connected with the block forming the rating and the Central Bank. 5. The system according to claim 1, characterized in that the unit of individual information for the user is equipped with an employee status filter within his company. 6. The system according to any one of claims 1 to 5, characterized in that it further comprises blocks:
a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;
a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output - with the block for generating an application for a commercial transaction. 7. The system according to any one of claims 1 to 5, characterized in that it further comprises blocks:
a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;
a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output it is connected with the block for negotiating. 8. The system according to any one of claims 1 to 5, characterized in that the unit for storing information about users and companies has two-way communication with the unit for forming the rating, and at the output it is connected with the unit for generating an application for a commercial transaction. 9. The system according to any one of claims 1 to 5, characterized in that the unit for storing information about users and companies has two-way communication with the unit for forming the rating, and at the output it is connected with the unit for individual information for the user. 10. An inter-corporate communications system, including a single system server and user workstations equipped with a PC that can connect to a single system server via the Internet, while a single system server includes the following interconnected blocks:
the central control unit, which at the output is connected with the rating formation unit;
block forming a rating, which at the input is connected with the Central Bank;
a commercial transaction application generating unit containing a filter,
block of individual information for the user (buyer or supplier),
characterized in that the system further includes the following blocks:
a unit for generating a response to the application, which at the input is connected with the unit of individual information for the user, and at the output, with the CBU;
the unit for negotiating the application, which at the input is connected with the unit of individual information for the user, and at the output - with the Central Bank, and the following blocks are made:
the rating formation unit is additionally connected at the output to the Central Bank
the unit for generating an application for a commercial transaction containing a filter is connected to the Central Bank at the output;
the central control unit is additionally connected at the entrance to the block for generating a request for a commercial transaction, with a block for forming a rating, with a block for generating a response to a request, with a block for negotiating, and at the output for blocking individual information for the user. 11. The system of claim 10, characterized in that it further comprises blocks:
a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;
a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output - with the block for generating an application for a commercial transaction. 12. The system of claim 10, characterized in that it further comprises blocks:
a block for generating commercial offers, which at the output is connected with a block for storing information about goods and services;
a unit for storing information about goods and services for acquaintance of users, which at the input is connected with the block for generating commercial offers, and at the output it is connected with the block for negotiating. 13. The system of claim 10, characterized in that it further comprises a unit for storing information about users and companies, which has two-way communication with the unit for forming a rating, and at the output is connected with a unit for generating an application for a commercial transaction. 14. The system of claim 10, characterized in that it further comprises a unit for storing information about users and companies, which has two-way communication with the unit for rating formation, and at the output is connected with a unit of individual information for the user. 15. The corporate communications system, which includes a single system server and user workstations equipped with a PC that can connect to a single system server via the Internet, while a single system server includes the following interconnected blocks:
central control unit;
rating formation unit;
unit for storing information about users and companies;
characterized in that the system further includes the following blocks:
a negotiation unit that has two-way communication with the Central Bank, and at the output is connected to a unit for storing information about users and companies;
a block of requests for the reputation of a potential buyer or supplier, which at the output is connected with the rating formation block and with the Central Bank. 16. The system according to clause 15, characterized in that it further comprises a video conferencing unit, which at the output is connected with the rating formation unit and with the CBU. 17. The system according to clause 15, characterized in that it further comprises an event invitation unit, which at the output is connected with the rating formation unit and with the CBU. 18. The system according to clause 15, characterized in that it further comprises a block of friendly advice, which at the output is connected with the block forming the rating and the Central Bank. 19. The system according to clause 15, characterized in that it further comprises a unit of individual information for an employee of the company, which is connected to the Central Bank at the entrance, and at the exit to the negotiation unit. 20. The system according to claim 19, characterized in that the unit of individual information for an employee of the company is equipped with a filter of the status of the employee within his company.

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