KR20250108087A - Operating method for providing information related to service and electronic apparatus supporting thereof - Google Patents

Abstract

According to the present disclosure, a method for providing information related to a service in an electronic device is disclosed, comprising: obtaining information about a first store selected by a picker among one or more stores for which a transfer request has been confirmed; performing an operation for a picking operation for the first store based on the obtained information about the first store; and performing an operation for processing information about a tote for which a picking operation has been performed.

Description

OPERATING METHOD FOR PROVIDING INFORMATION RELATED TO SERVICE AND ELECTRONIC APPARATUS SUPPORTING THEREOF

The present invention relates to a method and device for providing service-related information, and more particularly, to a method and an electronic device thereof for providing information related to a transfer service for an item requested by a store.

With the development of electronic technology, e-commerce has become a part of shopping. Customers can purchase items online without having to go to a shopping mall or market, and items purchased online are delivered to the delivery address requested by the customer.

In the case of e-commerce, since providing detailed and accurate information about products has a significant impact on service satisfaction, various methods for providing more detailed and accurate information are being discussed.

In this regard, reference may be made to prior literature such as KR101756594B1 or KR101500849B1.

According to the method of the present invention, an electronic device providing service-related information can provide information related to a transfer service for an item requested by a store.

The technical problems to be achieved in the present invention are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by a person having ordinary skill in the technical field to which the present invention belongs from the description below.

Various embodiments may provide a method of operating an electronic device for providing service-related information and an electronic device supporting the same.

A method for providing information related to a service for transferring items in an electronic device according to various embodiments, the method may include: obtaining information on a first store selected by a picker among one or more stores for which a transfer request has been confirmed; confirming one or more items included in first transfer request information of the first store; obtaining picking completion information of a first item among the one or more items based on a first tote for a picking operation corresponding to the first transfer request information; providing first information for confirming whether picking is completed for the first tote according to the remaining capacity of the first tote when the picking completion information of the first item is obtained; determining whether unbundling is required for at least one item picked in the first tote when a first input of the picker for completing picking for the first tote corresponding to the first information is obtained; and providing destination information of the first tote based on whether unbundling is required.

In an exemplary embodiment, the step of obtaining the picking completion information of the first item may include the steps of: obtaining information of the first tote and information on the work location of the picker; providing information of the first item and information on the first location where the first item is displayed based on the information on the work location; and obtaining the picking completion information of the first item in response to the picking performance information of the first item provided based on the second input of the picker for the first location information.

In an exemplary embodiment, based on the work location information, location information of each of the one or more items displayed is confirmed, and information of the first item and the first location information may be provided according to first order information of the first item among the order information of the one or more items determined based on the location information of the one or more items displayed.

In an exemplary embodiment, the first location information may be closest to the working location information among the location information where each of the one or more items is displayed.

In an exemplary embodiment, the step of obtaining picking completion information of the first item corresponding to the picking performance information of the first item may include the steps of: obtaining the second input corresponding to the first location information; providing detailed information about the first item and picking performance information of the first item corresponding to the second input; and obtaining picking completion information of the first item based on a third input of the picker corresponding to the picking performance information of the first item.

In an exemplary embodiment, the picking execution information of the first item may include information on an order quantity of the first item corresponding to the first transfer request information and information for the picker to input a picking quantity of the first item corresponding to the order quantity of the first item, and the picking completion information of the first item may include information for the picker to confirm picking of the first item according to the picking quantity input for the first item.

In an exemplary embodiment, the method for providing service-related information may further include a step of providing information confirming a reason related to the input picking quantity in response to information confirming picking of the first item, if the input picking quantity is smaller than the order quantity of the first item.

In an exemplary embodiment, the method for providing service-related information may further include a step of providing other location information where the first item is displayed based on the work location information, if it is confirmed that the reason for the insufficient number of the first item displayed according to the first location information is confirmed.

In an exemplary embodiment, the method for providing service-related information may further include the steps of: providing destination information of the first tote when it is confirmed that the remaining capacity of the first tote is insufficient; obtaining information of a second tote for a picking operation corresponding to the first transfer request information; and providing information guiding picking of the first item in the second tote according to the remaining quantity excluding the input picking quantity from the order quantity of the first item.

In an exemplary embodiment, the method for providing service-related information may further include a step of providing other location information where the first item is displayed based on the work location information when the second input is not obtained corresponding to the first location information.

In an exemplary embodiment, the method for providing service-related information may further include: when a fourth input of the picker who continues picking for the first tote in response to the first information is obtained, providing information of a second item having second order information following the first order information of the first item among the one or more items and second location information at which the second item is displayed; when the picking performance information of the second item is provided based on the fifth input of the picker for the second location information, obtaining picking completion information of the second item; and when the picking completion information of the second item is obtained, providing second information for confirming whether picking for the first tote is completed according to the remaining capacity of the first tote.

In an exemplary embodiment, the step of determining whether unbundling is required for the at least one item may include the steps of: checking whether a third item included in the at least one item is bundled; checking whether a single quantity for the third item is required based on sales details for the third item included in the first transfer request information; and determining unbundling for the third item if the third item is bundled and a single quantity for the third item is required.

In an exemplary embodiment, the sales details may include information about a promotion being run for the third item, and information about a unit quantity required for the third item according to the promotion.

In an exemplary embodiment, the sale details may include information about a specific quantity of the third item to be used for individual purposes in the first store, and information about a unit quantity required for the third item based on the specific quantity.

In an exemplary embodiment, the sale details may include information about the number of sales units in which the third item is sold as a bundle in the first store, and information about the number of individual units required for the third item based on the number of sales units.

In an exemplary embodiment, the method for providing service-related information may further include: a step of confirming a required unit quantity for the third item based on the sales details; a step of confirming a unit quantity of the bundle packaging; and a step of determining unbundling of at least a portion of the bundled third item based on the required unit quantity and the unit quantity of the bundle packaging.

In an exemplary embodiment, the destination information is determined based on a storage characteristic for the at least one item, wherein the at least one item can have the same storage characteristic.

In an exemplary embodiment, the method for providing service-related information may further include the step of obtaining a termination input for a picking operation corresponding to the first transfer request information; and the step of providing destination information of the first tote in response to the termination input.

An electronic device providing information related to a service according to various embodiments, comprising: a processor; and one or more memories storing one or more instructions, wherein the one or more instructions, when executed, cause the processor to: obtain information about a first store selected by a picker among one or more stores for which a transfer request has been confirmed; confirm one or more items included in first transfer request information of the first store; obtain picking completion information of a first item among the one or more items based on a first tote for a picking operation corresponding to the first transfer request information; when the picking completion information of the first item is obtained, provide first information for confirming whether picking is completed for the first tote according to the remaining capacity of the first tote; when a first input of the picker completing picking for the first tote corresponding to the first information is obtained, determine whether unbundling is required for at least one item picked in the first tote; and control the processor to perform a step of providing destination information of the first tote based on whether the unbundling is required.

The various embodiments of the present disclosure described above are only some of the preferred embodiments of the present disclosure, and various embodiments reflecting the technical features of the various embodiments of the present disclosure can be derived and understood by a person having ordinary skill in the art based on the detailed description to be described below.

The present invention has a technical effect in that it can promote convenience in using services related to item transfer by suggesting a method in which an electronic device providing information related to a service provides information related to a transfer service for an item requested by a store.

The effects obtainable from the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art to which the present invention belongs from the description below.

FIG. 1 is a drawing for explaining a service-related information providing system in which an operation method of an electronic device for providing service-related information according to various embodiments can be implemented.
FIG. 2 is a diagram illustrating a configuration of a server device and a user device according to various embodiments.
FIG. 3 is a diagram illustrating an operation method of a server device (100) for providing service-related information according to various embodiments.
FIG. 4 is a diagram illustrating a method for a server device (100) to perform an operation for a picking operation for a store according to various embodiments.
FIG. 5 is a diagram illustrating a method for a server device (100) according to various embodiments to perform operations for processing information on a tote on which a picking operation has been performed.
FIGS. 6 and 7 are diagrams illustrating examples of a user device (200) outputting information to a user for performing an item picking operation based on the operation of a server device (100) according to various embodiments.
FIGS. 8 and 9 are diagrams illustrating examples of a user device (200) outputting destination information of a tote to a user based on the operation of a server device (100) according to various embodiments.
FIGS. 10 and 11 are diagrams illustrating other examples of a user device (200) outputting information to a user for performing an item picking operation based on the operation of a server device (100) according to various embodiments.
FIG. 12 is a diagram illustrating an example in which a user device (200) according to various embodiments outputs information on other locations where items are displayed to a user based on the operation of a server device (100).
FIG. 13 is another diagram illustrating an example in which a user device (200) outputs destination information of a tote to a user based on the operation of a server device (100) according to various embodiments.

The following embodiments are combinations of components and features of various embodiments in a predetermined form. Each component or feature may be considered optional unless otherwise explicitly stated. Each component or feature may be implemented in a form that is not combined with other components or features. In addition, some components and features may be combined to form various embodiments. The order of operations described in various embodiments may be changed. Some components or features of one embodiment may be included in another embodiment, or may be replaced with corresponding components or features of another embodiment.

In the description of the drawings, procedures or steps that may obscure the gist of the various embodiments are not described, and procedures or steps that can be understood by a person with ordinary skill in the art are also not described.

Throughout the specification, when a part is said to "comprising" or "including" a component, this does not mean that other components are excluded, but rather that other components can be included, unless otherwise stated. Furthermore, terms such as "part," "unit," "module," etc. described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware, software, or a combination of hardware and software. Furthermore, terms such as "a" or "an," "one," "the," and similar related words may be used in the context of describing various embodiments (especially in the context of the claims below) to include both the singular and the plural, unless otherwise indicated herein or clearly contradicted by context.

Hereinafter, preferred embodiments according to various embodiments will be described in detail with reference to the accompanying drawings. The detailed description set forth below together with the accompanying drawings is intended to explain exemplary embodiments of various embodiments and is not intended to represent the only embodiments.

In addition, specific terms used in various embodiments are provided to help understanding of various embodiments, and the use of such specific terms may be changed in other forms without departing from the technical spirit of various embodiments.

FIG. 1 is a drawing for explaining a service-related information providing system in which an operation method of an electronic device for providing service-related information according to various embodiments can be implemented.

Referring to FIG. 1, the service-related information providing system according to various embodiments may be implemented in various types of electronic devices. For example, the service-related information providing system may be implemented in a server device (100) and a user device (200). In other words, the server device (100) and the user device (200) may perform operations according to various embodiments of the present disclosure based on the service-related information providing system implemented in each device. Meanwhile, the service-related information providing system according to various embodiments is not limited to that illustrated in FIG. 1, and may be implemented in more diverse electronic devices and servers.

The server device (100) according to various embodiments may be a device that performs wireless and wired communication with a plurality of user devices (200) and includes storage having a large storage capacity. For example, the server device (100) may be a cloud device that is linked with a plurality of user devices.

The user device (200) according to various embodiments may be a device that can be used by individual users, such as a desktop PC, a tablet PC, or a mobile terminal. In addition, other electronic devices that perform similar functions may be used as the user device (200).

The service-related information providing system according to various embodiments may include various modules for operation. The modules included in the service-related information providing system may be computer codes or one or more instructions implemented so that a physical device (e.g., a server device (100) and a user device (200)) in which the service-related information providing system is implemented (or included in a physical device) may perform a designated operation. In other words, the physical device in which the service-related information providing system is implemented stores a plurality of modules in the form of computer codes in a memory, and when the plurality of modules stored in the memory are executed, the plurality of modules may cause the physical device to perform designated operations corresponding to the plurality of modules.

FIG. 2 is a diagram illustrating a configuration of a server device and a user device according to various embodiments.

Referring to FIG. 2, the server device (100) and the user device (200) may include an input/output unit (210), a communication unit (220), storage (230), and a processor (240).

The input/output unit (210) may be various interfaces or connection ports that receive user input or output information to the user. The input/output unit (210) may include an input module and an output module, and the input module receives user input from the user. The user input may be in various forms, including key input, touch input, and voice input. Examples of input modules that may receive such user input include, in addition to traditional keypads, keyboards, and mice, a touch sensor that detects the user's touch, a microphone that receives voice signals, a camera that recognizes gestures through image recognition, a proximity sensor that includes at least one of a light sensor or an infrared sensor that detects the user's approach, a motion sensor that recognizes user movements through an acceleration sensor or a gyro sensor, and various other forms of input means that detect or receive various forms of user input, and the input module according to an embodiment of the present disclosure may include at least one of the devices listed above. Here, the touch sensor may be implemented as a piezoelectric or electrostatic touch sensor that detects touch through a touch panel or touch film attached to the display panel, an optical touch sensor that detects touch in an optical manner, etc. In addition, the input module may be implemented in the form of an input interface (such as a USB port or PS/2 port) that connects an external input device that receives user input instead of a device that detects user input on its own. In addition, the output module may output various types of information. The output module may include at least one of a display that outputs an image, a speaker that outputs sound, a haptic device that generates vibration, and various other forms of output means. In addition, the output module may be implemented in the form of a port-type output interface that connects the individual output means described above.

For example, an output module in the form of a display can display text, still images, and moving images. The display can include at least one of a liquid crystal display (LCD), a light emitting diode (LED) display, an organic light emitting diode (OLED) display, a flat panel display (FPD), a transparent display, a curved display, a flexible display, a 3D display, a holographic display, a projector, and various other devices capable of performing an image output function. Such a display can also be in the form of a touch display formed integrally with a touch sensor of the input module.

The communication unit (220) can communicate with other devices. Accordingly, the server device (100) and the user device (200) can transmit and receive information with other devices through the communication unit. For example, the server device (100) and the user device (200) can communicate with each other or with other devices using the communication unit.

Here, communication, i.e., data transmission and reception, can be done wired or wirelessly. To this end, the communication unit may be composed of a wired communication module that connects to the Internet, etc., via a LAN (Local Area Network), a mobile communication module that connects to a mobile communication network via a mobile communication base station to transmit and receive data, a short-distance communication module that uses a WLAN (Wireless Local Area Network) series communication method such as Wi-Fi or a WPAN (Wireless Personal Area Network) series communication method such as Bluetooth or Zigbee, a satellite communication module that uses a GNSS (Global Navigation Satellite System) such as a GPS (Global Positioning System), or a combination thereof.

The storage (230) can store various types of information. The storage can temporarily or semi-permanently store data. For example, the storage of the server (100) can store an operating program (OS: Operating System) for operating the server (100), data for hosting a website, a program for generating Braille, or data regarding an application (e.g., a web application). In addition, the storage can store modules in the form of computer codes as described above.

Examples of storage (230) may include a hard disk drive (HDD), a solid state drive (SSD), flash memory, read-only memory (ROM), random access memory (RAM), etc. Such storage may be provided as a built-in type or a detachable type.

The processor (240) controls the overall operation of the server device (100) and the user device (200). To this end, the processor (240) may perform calculations and processing of various types of information and control the operation of components of the server (100). For example, the processor (240) may execute a program or application for providing service-related information. The processor (240) may be implemented as a computer or a similar device according to hardware, software, or a combination thereof. In terms of hardware, the processor (240) may be implemented in the form of an electronic circuit that processes electrical signals to perform control functions, and in terms of software, it may be implemented in the form of a program that drives the hardware processor (240). Meanwhile, unless otherwise specifically mentioned in the following description, the operations of the server device (100) and the user device (200) may be interpreted as being performed under the control of the processor (240). That is, when the modules implemented in the above-described service-related information providing system are executed, the modules can be interpreted as controlling the processor (240) to perform the following operations on the server device (100) and the user device (200).

In summary, the various embodiments may be implemented by various means. For example, the various embodiments may be implemented by hardware, firmware, software, or a combination thereof.

In the case of hardware implementation, the methods according to various embodiments can be implemented by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), processors, controllers, microcontrollers, microprocessors, and the like.

In the case of implementation by firmware or software, the method according to various embodiments may be implemented in the form of a module, procedure, or function that performs the functions or operations described below. For example, software code may be stored in a memory and driven by a processor. The memory may be located inside or outside the processor, and may exchange data with the processor by various means already known.

Below, various embodiments are described in more detail based on the above technical idea. The contents described above can be applied to various embodiments described below. For example, operations, functions, terms, etc. that are not defined in various embodiments described below can be performed and described based on the contents described above.

The following description describes various embodiments assuming that the server device (100) performs a service-related information providing operation, and according to various embodiments, a user device (200) that obtains service-related information from the server device (100) can output the service-related information.

FIG. 3 is a diagram illustrating an operation method of a server device (100) for providing service-related information according to various embodiments.

According to various embodiments, in operation 301, the server device (100) may obtain information about a first store selected by a picker among one or more stores for which a transfer request has been confirmed.

For example, one or more stores for which a transfer request has been confirmed may correspond to one or more stores requesting a transfer of the items to a logistics center that stores the items and transports them to the store. That is, each store may transmit transfer request information requesting the transfer of items that it sells or stores in inventory to a specific logistics center and a server device (100) linked to the logistics center, and the logistics center may prepare for the transfer of the items to each store based on the received transfer request information.

For example, the transfer request information that each store transmits to the distribution center and the server device (100) associated with the distribution center may include sales details for items to be sold by each store, and the sales details may include information about the quantity requested for transfer for sale of the item by each store or special circumstances related to the transfer of the item.

For example, if a picker who wants to perform an item transfer operation selects information about a specific distribution center, a store list including one or more stores that have sent transfer request information to the distribution center may be provided to the picker. The picker may select one of the one or more stores included in the store list and perform an item transfer operation and a picking operation for the item transfer operation for the store.

Among one or more stores from which transfer request information has been received, i.e., one or more stores from which a transfer request has been confirmed, a picker may select a first store for an item transfer operation, and a server device (100) may obtain information about the first store selected by the picker and provide information for an item transfer operation for the first store.

According to various embodiments, in operation 303, the server device (100) may perform an operation for a picking operation for the first store based on the acquired information about the first store.

Here, the operation performed for the picking operation for the first store based on the information about the first store acquired by the server device (100) may include an operation of the server device (100) confirming one or more items included in the first transfer request information of the first store based on the information about the first store, and acquiring picking completion information for the first item included in the one or more items based on the first tote for the picking operation corresponding to the first transfer request information of the first store.

For example, the operation of the server device (100) obtaining picking completion information for the first item according to operation 303 may be performed based on the following operation.

First, the server device (100) can obtain information on the first tote and work location information of the picker for a picking operation corresponding to the first transfer request information of the first store, and can provide information on the first item included in one or more items confirmed according to the obtained work location information and information on the first location where the first item is displayed. Thereafter, when an input corresponding to the first location information is obtained from the picker, the server device (100) can provide detailed information on the first item and picking performance information of the first item in response to such input, and can obtain picking completion information of the first item based on an input from the picker corresponding to the provided picking performance information of the first item.

For example, based on the work location information of the picker acquired by the server device (100), the location information of each of one or more items included in the first transfer request information of the first store may be confirmed, and the information of the first item and the first location information may be provided by the server device (100) according to the first order information of the first item among the order information for the one or more items determined based on the location information of the one or more items displayed.

That is, each of one or more items included in the first transfer request information of the first store may be displayed at various locations within the logistics center, and an item displayed at a certain location may be determined as a target item of the picking operation based on the work location information entered by the picker. When the work location information of the picker is obtained, items located close to the picker for each of the one or more items are determined as target items of the picking operation based on the work location information, and the order in which each item is picked may also be determined based on the location information of each of the one or more items. For example, among the order information for the one or more items, the first order information of the first item may be order information corresponding to the fastest order information, and such first order information may be determined based on the point at which the first location information at which the first item is displayed is closest to the work location information of the picker among the location information at which each of the one or more items is displayed.

For example, the picking execution information of the first item may include information on the order quantity of the first item corresponding to the first transfer request information of the first store and information for the picker to input the picking quantity of the first item corresponding to the order quantity of the first item. That is, information on the order quantity requested by the store for the first item may be provided to the picker, and the picker may pick the first item according to the order quantity and input the picking quantity according to the quantity of the picked first item. When the picker inputs the picking quantity and then inputs information for confirming the picking of the first item according to the input picking quantity, the picking of the first item may be confirmed. Here, the information for confirming the picking of the first item input by the picker may be included in the picking completion information that the server device (100) acquires in relation to the picking of the first item.

At this time, if the picker inputs information to confirm the picking of the first item, but the input picking quantity is smaller than the order quantity of the first item corresponding to the first transfer request information of the first store, the server device (100) can provide information to confirm the reason related to the input picking quantity corresponding to the information to confirm the picking of the first item. That is, if the input picking quantity is less than the order quantity even though the picking of the first item is confirmed, the server device (100) can confirm the reason for the insufficient input picking quantity and provide information to supplement it.

For example, a case may occur where the quantity of the first item displayed in the first location information of the first item determined based on the work location information of the picker is less than the order quantity of the first item, and thus the order quantity cannot be filled. If such a reason is confirmed by the picker, the server device (100) may perform an operation of providing information on other locations where the first item is displayed within the logistics center based on the work location information of the picker. The picker, which has received information on other locations where the first item is displayed, can go to the corresponding location and perform a picking operation on the remaining quantity of the first item.

Or, as another example, a case may occur where a picker cannot fill an order quantity because the remaining capacity of a first tote on which the picker is performing a picking operation for a first item is insufficient. If such a reason is confirmed from the picker, the server device (100) may first provide destination information of the first tote, which is confirmed to be full, so that the picker may complete the picking operation for the first tote. In addition, the server device (100) may perform an operation of obtaining information on a second tote for a picking operation corresponding to the first transfer request information of the first store from the picker in order to perform a picking operation for the remaining quantity of the first item, and providing information for guiding picking of the first item in the second tote according to the remaining quantity excluding the picking quantity already input based on the picking operation for the first tote from among the order quantity of the first item. The picker who is guided to pick the remaining quantity of the first item in the second tote can perform the picking operation for the remaining quantity of the first item.

For example, if, unlike operation 303, the server device (100) does not obtain input corresponding to the first location information where the first item is displayed from the picker, the server device (100) may perform an operation of providing other location information where the first item is displayed within the logistics center based on the work location information of the picker. That is, if the server device (100) does not obtain input corresponding to the first location information where the first item is displayed from the picker, it may be determined that a problem has occurred in the picking operation of the first item according to the first location information, and therefore, the server device (100) may provide other location information where the first item is displayed, and the picker who receives this may go to the corresponding location, perform the picking operation of the first item, and input picking completion information.

FIG. 4 is a diagram illustrating a method for a server device (100) to perform an operation for a picking operation for a store according to various embodiments.

As described above, the server device (100) can check information on one or more items included in the first transfer request information of the first store through the acquired information on the first store for a picking operation for the first store (401). The checked one or more items are determined to be target items to be picked through the picking operation for the first store, and the picker can perform a task for picking the checked one or more items.

In order to perform a picking operation of a picker for one or more items confirmed according to the first transfer request information of the first store, the server device (100) can obtain information on the first tote for the picking operation and information on the work location of the picker (403). The information on the first tote obtained through operation 403 can be used by the server device (100) to perform management of the tote, and the information on the work location of the picker can be used to check the location information on where each of one or more items is displayed and to determine the picking order for each item in order for the picker to perform the picking operation.

A server device (100) that has acquired work location information can provide information on a first item included in one or more items and information on a first location where the first item is displayed based on the acquired work location information (405).

Thereafter, when an input for the first location information is obtained from the picker, the server device (100) can provide detailed information on the first item and picking performance information for the first item in response to such input (407), and can obtain picking completion information for the first item based on the input from the picker for the provided picking performance information for the first item (409).

The server device (100) can perform operations 405 to 409 for each of one or more items confirmed through operation 401 to complete a picking operation corresponding to the first transfer request information of the first store.

According to various embodiments, at operation 305, the server device (100) may perform an operation to process information about a tote on which a picking operation was performed.

Here, the operation performed by the server device (100) to process information about the tote on which the picking operation has been performed may include an operation of providing first information for checking whether picking is complete for the first tote based on the remaining capacity of the first tote used to pick the first item based on the fact that picking completion information for the first item included in one or more items confirmed through the first transfer request information of the first store is obtained, and determining whether unbundling is required for at least one item picked in the first tote when an input of a picker completing picking for the first tote is obtained in response to the first information, and providing destination information of the first tote based on whether unbundling is required.

For example, if, unlike in operation 305, an input of a picker continuing to pick the first tote in response to the first information is acquired, the server device (100) may provide information for a picking operation of a second item corresponding to the next order of the first item after the picking operation of the first item is completed. In this case, the server device (100) may provide information of a second item having second order information following the first order information of the first item among one or more items confirmed through the first transfer request information of the first store and second location information where the second item is displayed, and may acquire picking completion information of the second item in response to the picking performance information of the second item provided based on the picker's input for the second location information, and if the picking completion information of the second item is acquired, may provide second information for confirming whether picking is completed for the first tote according to the remaining capacity of the first tote. That is, the server device (100) may perform an operation similar to the operation performed for picking the first item for the second item, and may provide information for confirming whether picking is complete for the first tote based on the remaining capacity of the first tote from which the first item and the second item were picked.

For example, the operation of determining whether unbundling is required for at least one item picked in the first tote according to operation 305 of the server device (100) may be performed based on the operation of the server device (100) checking whether a third item included in the at least one item is bundled, determining whether a single quantity for the third item is required based on sales details for the third item included in the first transfer request information of the first store, and determining unbundling for the third item if the third item is bundled and a single quantity for the third item is required. The server device (100) may perform the above operation for each of the at least one item picked in the first tote, and if it is determined that any of the at least one item picked in the first tote requires unbundling, the first tote may be delivered to a destination for unbundling. On the other hand, if it is determined that at least one item picked in the first tote does not require unbundling, the first tote may be delivered to a destination that does not require unbundling.

Here, whether an item is bundled or not means whether the item is packaged in a bundle of a certain number or more for the supply or transportation of the item, and if the individual quantity of the item is required, unbundling may be required for the bundled item bundle, and if the individual quantity of the item is not required, unbundling may not be required for the bundled item bundle. In addition, the sales details for the item may include information about the quantity requested for transfer in order to sell the item in the store, or special circumstances related to the transfer of the item, and whether the individual quantity of the item is required or not may be determined based on the quantity of the item included in the sales details.

For example, the sales details for a bundled item may include information about a promotion being run for that item and the number of individual items required for that item under that promotion. In this case, the first tote may be delivered to the unbundling destination so that the bundled items can be unbundled.

As another example, the sales details for a bundled item may include information about a specific quantity of the item to be used for individual purposes in the first store that provided the first transfer request information including the sales details, and information about a single quantity required for the item based on the specific quantity. The first store may request a single quantity for the item based on the sales situation or the usage status of the item in the first store, such as using the item as a model item or a display item, and such information may be included in the sales details and transmitted to the server device (100). In this case, the first tote may be transmitted to a destination for unbundling, so that the bundled item may be unbundled.

Or, as another example, the sales details for a bundled item may include information on the sales unit quantity for selling the item as a bundle at the first store that provided the first transfer request information including the sales details, and information on the individual quantity required for the item based on the sales unit quantity. Since the unit of bundle packaging for supplying or transporting the item from the logistics center and the unit of bundle packaging for selling the item at each store from which the item was supplied or transported may be different, the individual quantity may be required for the item accordingly, and such information may be included in the sales details and transmitted to the server device (100). In this case, the first tote may be transmitted to the destination for unbundling, so that the bundled item may be unbundled.

For example, if the server device (100) determines the unit quantity required for the item based on the sales details for the bundled item, the server device (100) may determine the unit quantity of the bundle packaging in which the item is bundled, and may determine unbundling for at least a portion of the bundled item by considering the unit quantity required and the unit quantity of the bundle packaging. That is, the server device (100) may determine the unit quantity required for the item in each store and the unit quantity in which the item is bundled, and may determine how much of the item bundle should be unbundled. Through the operation of the server device (100) in this way, a logistics center or store can prevent unnecessary unbundling and secure and manage the unit quantity as required.

For example, the destination information of the first tote may be determined based on the storage characteristics of at least one item picked in the first tote, wherein all of the at least one item picked in one first tote may correspond to items having the same storage characteristics. Here, the storage characteristics of the item may include characteristics such that the item is 1) a type of item that does not require any special conditions for storage, 2) a type of item that must maintain freshness or condition, or 3) an item that must satisfy conditions related to temperature, humidity, and light for storage, and thus has a relatively short storage period or is a type of item that requires specific conditions.

For example, all items picked in the first tote may be items having a room temperature storage characteristic, and information about the room temperature storage characteristic of the corresponding items may be transmitted, received, and managed in advance, and the information about the room temperature storage characteristic may be used to determine a tote for a picking operation or a picking order of items for a picking operation. As another example, all items picked in the first tote may be items having a refrigerated storage characteristic, and information about the refrigerated storage characteristic of the corresponding items may be transmitted, received, and managed in advance, and the information about the refrigerated storage characteristic may be used to determine a tote for a picking operation or a picking order of items for a picking operation. Or as another example, all items picked in the first tote may be items having a frozen storage characteristic, and information about the frozen storage characteristic of the corresponding items may be transmitted, received, and managed in advance, and the information about the frozen storage characteristic may be used to determine a tote for a picking operation or a picking order of items for a picking operation.

For example, when a picking operation for a first item included in one or more items confirmed through the first transfer request information of the first store is in progress, or when there is remaining capacity in the tote for the picking operation corresponding to the first transfer request information of the first store, a situation may arise where the currently performing picking operation must be stopped and the tote must be transported according to the destination information depending on the circumstances of the picker or the circumstances of the logistics center. In this case, the picker may input a termination of the picking operation corresponding to the first transfer request information even while the picking operation is in progress, and the server device (100) that has obtained the termination input may perform an operation of providing destination information of the tote in response thereto.

FIG. 5 is a diagram illustrating a method for a server device (100) according to various embodiments to perform operations for processing information on a tote on which a picking operation has been performed.

As described above, the server device (100) may provide first information for checking whether picking is completed for the first tote based on the remaining capacity of the first tote used to pick the first item, based on the fact that picking completion information for the first item included in one or more items confirmed through the first transfer request information of the first store is obtained (501). Depending on the input of the picker corresponding to the first information, it may be determined whether the picker continues the picking operation for the next item in the first tote or completes the picking operation for the first tote.

If an input of a picker completing a picking operation for the first tote in response to the first information is acquired, the server device (100) determines whether unbundling is required for at least one item picked in the first tote (503), and can provide destination information of the first tote based on whether unbundling is required (505). At this time, if it is determined that any one of the at least one item picked in the first tote requires unbundling, the first tote can be delivered to a destination for unbundling, whereas if it is determined that unbundling is not required for all of the at least one item picked in the first tote, the first tote can be delivered to a destination that does not require unbundling.

It is obvious that each piece of information that the server device (100) acquires about the store according to the above-described embodiments, or each piece of information for performing an operation for picking work for the store and processing information about the tote on which the picking work has been performed, can be combined and provided in various forms.

FIGS. 6 to 13 are diagrams illustrating examples of UI/UX for providing item-related information according to various embodiments. For example, the examples of FIGS. 6 to 13 may be UI/UX (user interface/user experience) for a user device (200) for a picker according to the embodiments described above in FIGS. 3 to 5, and each of the embodiments described in the drawings below may be performed based on the operation of the server device (100) described above in FIGS. 3 to 5.

Specifically, each of the UI/UX embodiments for the user device (200) described in the drawings below can be performed in a form in which, when the user device (200) receives input information from a user and transmits it to the server device (100), the server device (100) provides information corresponding to the input information to the user device (200) based on the operations described above in FIGS. 3 to 5, and then the user device (200) outputs the information. However, each of the UI/UX embodiments described in the drawings below is not limited to this form, and can be performed in any form that can implement each of the UI/UX embodiments.

FIGS. 6 and 7 are diagrams illustrating examples of a user device (200) outputting information to a user for performing an item picking operation based on the operation of a server device (100) according to various embodiments.

Referring to FIG. 6, the user device (200) can output picking performance information for the item 'detergent'. The user device (200) can output identification information 'SPA1' for the store that provided the transfer request information through area 601, and work zone '14B' and work passage '15' for the work location information of the picker to provide various basic information related to the picking work.

In addition, the user device (200) can output detailed information on the item 'detergent' and information on the location where the item 'detergent' is displayed through area 603, output information for a picker to input the picking quantity of the item in response to the order quantity of the item through area 605, and output button information for confirming the picking of the item through area 607. The picker can adjust the picking quantity of the item through the information for inputting the picking quantity of the item in area 605, and can input 'product loading complete' button information in area 607 when the picker wants to complete the picking of the item. When the picker inputs 'product loading complete' button information to complete the picking of the item 'detergent', the user device (200) can output information for confirming whether picking for the tote is complete in response thereto as shown in FIG. 7.

Referring to FIG. 7, the user device (200) may output information to confirm the remaining capacity of the tote and whether picking is completed for the tote based on an input of a picker who completes picking of an item. In FIG. 6, after the picker completes picking of the item 'detergent', the user device (200) may output information to confirm whether the remaining capacity of the tote from which the item 'detergent' is picked is insufficient and thus the picking operation for the tote will be completed or whether the picking operation for the tote will be continued because the remaining capacity of the tote is sufficient, as in area 701 of FIG. 7. If, in response to this, the picker makes an input to continue the picking operation for the tote because the remaining capacity of the tote is sufficient, as in area 703, the user device (200) may output picking performance information for the next item of the item 'detergent' among one or more items included in the transfer request information of the store in a manner similar to FIG. 6. On the other hand, when the picker inputs to complete the picking task for the tote, such as 705, because the remaining capacity of the tote is insufficient, the user device (200) can output the destination information of the tote for which the picking task is determined to be completed, as shown in FIGS. 8 and 9.

FIGS. 8 and 9 are diagrams illustrating examples of a user device (200) outputting destination information of a tote to a user based on the operation of a server device (100) according to various embodiments.

At 801 in FIG. 8, information is output that guides transport of a tote for which picking work has been completed to a loading zone corresponding to a store having the identification information of 'SPA1', and at 901 in FIG. 9, information is output that guides transport of a tote for which picking work has been completed to a bundling debundling zone corresponding to a store having the identification information of 'SPA1'.

As can be seen in 801 of FIG. 8 or 901 of FIG. 9, the destination information of the tote output by the user device (200) may include information on the storage characteristics of the items picked in the tote and information related to whether unbundling is required for the items picked in the tote. Specifically, 801 of FIG. 8 may output destination information for a tote from which items having storage characteristics that can be stored at room temperature are picked, and 901 of FIG. 9 may output destination information for a tote from which items having storage characteristics that can be stored in a refrigerator are picked, if unbundling is required for at least some of the items among the picked items.

At this time, when the picker inputs button information for 'Start new task', such as 803 of FIG. 8 or 903 of FIG. 9, the user device (200) can output information for obtaining information on a new tote for the picking task being performed through FIGS. 6 and 7, and can also output information for guiding the picker to proceed with the picking task being performed through FIGS. 6 and 7 according to the new tote.

FIGS. 10 and 11 are diagrams illustrating other examples of a user device (200) outputting information to a user for performing an item picking operation based on the operation of a server device (100) according to various embodiments.

Referring to FIG. 10, the user device (200) can output picking execution information for the item 'detergent'. The user device (200) can output detailed information on the item 'detergent' and information on the location where the item 'detergent' is displayed through area 1001, output information for a picker to input the picking quantity of the item in response to the order quantity of the item through area 1003, and output button information for confirming the picking of the item through area 1005. The picker can adjust the picking quantity of the item through the information for inputting the picking quantity of the item in area 1003, and when the picker wants to complete the picking of the item, he/she can input 'Complete adding product' button information in area 1005. At this time, unlike FIG. 6, the picker can input 'Complete product loading' button information in area 1005 to complete picking of the item 'detergent' even when the picking quantity of the item in area 1003 does not fill the order quantity, and in this case, the user device (200) can output information confirming the reason why the input picking quantity is insufficient, as in FIG. 11.

Referring to FIG. 11, the user device (200) can output information to confirm the reason for the insufficient picking quantity for the item 'detergent'. The reason for the picker to input the picking quantity less than the order quantity may include the case where the quantity of products displayed in the location information of the item is insufficient or the case where the remaining capacity of the tote is insufficient during picking the item according to the order quantity, and therefore, the user device (200) can output information such as area 1101 to the picker. Depending on the input of the picker corresponding to area 1101, the user device (200) can output new information such as FIG. 12 or FIG. 13.

FIG. 12 is a diagram illustrating an example in which a user device (200) according to various embodiments outputs to a user information on other locations where items are displayed based on the operation of a server device (100). Here, the information output through FIG. 12 may be based on an input of a picker corresponding to area 1101 of FIG. 11.

If the picker inputs the reason for the insufficient quantity of the product through area 1101 in Fig. 11, the user device (200) can output other location information where the item 'detergent' can be picked, as in Fig. 12. At this time, the user device (200) can output information about the item 'detergent' along with other location information where the item 'detergent' can be picked, and information about the remaining quantity excluding the input picking quantity from the order quantity of the item 'detergent' (1201).

FIG. 13 is another diagram illustrating an example of a user device (200) outputting destination information of a tote to a user based on the operation of a server device (100) according to various embodiments. Here, the information output through FIG. 13 may be based on the input of a picker corresponding to area 1101 of FIG. 11.

If the picker inputs the reason for the insufficient remaining capacity of the tote through the area 1101 in FIG. 11, the user device (200) can output destination information of the tote that was performing the picking work for the item 'detergent' as in FIG. 13 (1301). In addition, the user device (200) can output information for obtaining information of a new tote for performing the picking work for the item 'detergent' from the picker thereafter, and can also output information for guiding the picker to pick the remaining quantity excluding the input picking quantity from the order quantity of the item 'detergent' according to the new tote.

The UI/UX for the user device (200) of FIGS. 6 to 13 and the operation of the user device (200) can be performed in connection with the operation of the server device (100) described above with reference to FIGS. 3 to 5, and the UI/UX examples of FIGS. 6 to 13 are only one example for the disclosure of the present invention, and various embodiments of the present invention are not limited to the UI/UX forms of FIGS. 6 to 13 and can be performed according to all forms of UI/UX that can implement various embodiments of the present invention.

The embodiments of the present invention disclosed in this specification and drawings are only specific examples presented to easily explain the technical content of the present invention and help in understanding the present invention, and are not intended to limit the scope of the present invention. That is, it is obvious to those skilled in the art that other modified examples based on the technical idea of the present invention are possible. In addition, each of the above embodiments can be combined and operated as needed. For example, all embodiments of the present invention can be implemented by a system with parts combined with each other.

In addition, the method according to the system or the like according to the present invention may be implemented in the form of program commands that can be executed through various computer means and recorded on a computer-readable medium.

As such, various embodiments of the present invention can be implemented as computer readable code on a computer readable recording medium, in certain aspects. A computer readable recording medium is any data storage device capable of storing data that can be read by a computer system. Examples of computer readable recording media can include read only memories (ROMs), random access memories (RAMs), compact disk-read only memories (CD-ROMs), magnetic tapes, floppy disks, optical data storage devices, and carrier waves (such as data transmission over the Internet). A computer readable recording medium can also be distributed over network-connected computer systems, so that the computer readable code is stored and executed in a distributed manner. Additionally, functional programs, codes, and code segments for achieving various embodiments of the present invention can be easily interpreted by programmers skilled in the field to which the present invention is applied.

It will also be appreciated that devices and methods according to various embodiments of the present invention can be realized in the form of hardware, software, or a combination of hardware and software. Such software can be stored in, for example, a volatile or nonvolatile storage device such as a ROM, regardless of whether it is erasable or rewritable, or a memory such as a RAM, a memory chip, a device, or an integrated circuit, or an optically or magnetically recordable and machine-readable storage medium such as a compact disk (CD), a DVD, a magnetic disk, or a magnetic tape. It will be appreciated that methods according to various embodiments of the present invention can be implemented by a computer including a control unit and a memory, or a vehicle including such a memory or a computer, and such a memory is an example of a machine-readable storage medium suitable for storing a program or programs including commands for implementing embodiments of the present invention.

Accordingly, the present invention includes a program including a code for implementing the device or method described in the claims of this specification and a machine-readable storage medium (such as a computer) storing such a program. Furthermore, such a program may be transmitted electronically via any medium, such as a communication signal transmitted via a wired or wireless connection, and the present invention appropriately includes equivalents thereof.

Although the above has been described with reference to embodiments of the present invention, the embodiments of the present invention disclosed in this specification and drawings are only specific examples presented to easily explain the technical content of the present invention and help understand the present invention, and are not intended to limit the scope of the present invention. In addition, the embodiments according to the present invention described above are merely exemplary, and those skilled in the art will understand that various modifications and equivalent embodiments are possible therefrom. Therefore, the true technical protection scope of the present invention should be defined by the following patent claims.

Claims (20)

A method for providing information related to a service for transferring items from an electronic device,
A step of verifying at least some items having the same storage characteristics among one or more items included in the first transfer request information of the first store where the item transfer request has been confirmed;
Based on the information about the same storage characteristics, a step of a picker at a logistics center determining a first tote for performing a first picking operation for at least some of the items in response to the first transfer request information;
When picking for the first tote based on the first picking operation is stopped due to circumstances of the logistics center or circumstances of the picker and a termination input of the picker for the first picking operation is obtained, a step of determining whether unbundling is required for at least one item among the items picked in the first tote until the termination input is obtained; and
Comprising the step of providing first destination information for said first tote determined based on said identical storage characteristics and whether said unbundling is required;
How to provide service-related information. In paragraph 1,
The method of providing information related to the above services is:
A step of identifying at least some of the items among the above one or more items, excluding the remaining some of the items having different storage characteristics; and
Further comprising the step of determining a second tote for performing a second picking operation on the remaining portion of items in response to the first transfer request information, based on the information about the other storage characteristics.
How to provide service-related information. In the second paragraph,
The second destination information for the second tote is determined based on the other storage characteristics and whether unbundling is required for at least one item picked in the second tote.
How to provide service-related information. In paragraph 1,
The method of providing information related to the above services is:
A step of obtaining picking completion information of a first item among at least some of the items based on the first tote;
When the picking completion information of the first item is obtained, a step of providing first information for confirming whether picking is completed for the first tote according to the remaining capacity of the first tote; and
In case of obtaining a first input of the picker that completes picking for the first tote in response to the first information, further comprising a step of confirming completion of picking for the first tote,
How to provide service-related information. In paragraph 4,
The step of obtaining the picking completion information of the above first item is:
A step of obtaining information of the first tote and information of the work location of the picker;
A step of providing information on the first item and information on the first location where the first item is displayed based on the above working location information; and
A step of obtaining picking completion information of the first item corresponding to the picking performance information of the first item provided based on the second input of the picker for the first location information,
How to provide service-related information. In paragraph 5,
Based on the above work location information, the location information where each of the at least some items is displayed is confirmed,
Information about the first item and the first location information are provided according to the first order information of the first item among the order information for the at least some items determined based on the location information in which each of the at least some items is displayed.
How to provide service-related information. In paragraph 5,
The above first location information is the location information where each of the at least some items is displayed, and is closest to the working location information.
How to provide service-related information. In paragraph 5,
The step of obtaining the picking completion information of the first item corresponding to the picking performance information of the first item is:
A step of obtaining the second input corresponding to the first location information;
A step of providing detailed information on the first item and picking performance information of the first item in response to the second input; and
A step of obtaining picking completion information of the first item based on a third input of the picker corresponding to the picking performance information of the first item,
How to provide service-related information. In Article 8,
The picking performance information of the first item includes information on the order quantity of the first item corresponding to the first transfer request information and information for the picker to input the picking quantity of the first item corresponding to the order quantity of the first item.
The picking completion information of the first item includes information that the picker confirms picking of the first item based on the picking quantity entered for the first item.
How to provide service-related information. In Article 9,
The method of providing information related to the above services is:
If the input picking quantity is smaller than the order quantity of the first item, the method further includes providing information confirming the reason related to the input picking quantity in response to information confirming the picking of the first item.
How to provide service-related information. In Article 10,
The method of providing information related to the above services is:
If it is confirmed that the reason for the insufficient number of the first item displayed according to the first location information is confirmed, the step of providing other location information where the first item is displayed based on the work location information is further included.
How to provide service-related information. In Article 10,
The method of providing information related to the above services is:
A step of providing the first destination information when it is confirmed that the remaining capacity of the first tote is insufficient;
A step of obtaining information of a third tote determined for the first picking operation based on information about the same storage characteristics; and
Further comprising a step of providing information for guiding picking of the first item in the third tote according to the remaining quantity excluding the input picking quantity from the order quantity of the first item.
How to provide service-related information. In paragraph 5,
The method of providing information related to the above services is:
If the second input is not obtained in response to the first location information, the step of providing other location information where the first item is displayed based on the working location information is further included.
How to provide service-related information. In paragraph 4,
The method of providing information related to the above services is:
When a fourth input of the picker that continues picking for the first tote in response to the first information is acquired, a step of providing information of a second item having second order information following the first order information of the first item among the at least some items and second position information at which the second item is displayed;
A step of obtaining picking completion information of the second item in response to picking performance information of the second item provided based on the fifth input of the picker for the second location information; and
If the picking completion information of the second item is obtained, the step of providing second information for confirming whether picking is completed for the first tote according to the remaining capacity of the first tote is further included.
How to provide service-related information. In paragraph 1,
The step of determining whether unbundling of at least one of the above items is required is:
A step of checking whether a third item included in at least one of the above items is bundled;
A step of checking whether a single quantity for the third item is required based on the sales details for the third item included in the first transfer request information; and
Including a step of determining unbundling of the third item when the third item is bundled and a single quantity for the third item is required.
How to provide service-related information. In Article 15,
The above sales details are:
Information about promotions for the above third item, and
Including information on the individual quantity required for the third item according to the above promotion;
How to provide service-related information. In Article 15,
The above sales details are:
Information about the specific quantity of said third item to be used for individual purposes in said first store, and
Contains information on the individual quantity required for said third item according to said specific quantity;
How to provide service-related information. In Article 15,
The above sales details are:
Information on the number of units sold in the bundle of the third item in the first store above, and
Contains information on the individual quantity required for the third item based on the above sales unit quantity;
How to provide service-related information. In Article 15,
The method of providing information related to the above services is:
A step of checking the required unit quantity for the third item based on the above sales details;
Step of checking the unit quantity of the above bundle packaging; and
Further comprising the step of determining unbundling of at least a portion of said bundled third item based on said required individual quantity and said unit quantity of said bundle packaging.
How to provide service-related information. In an electronic device providing information related to a service for transferring items,
processor; and
Contains one or more memories storing one or more instructions,
The one or more instructions, when executed, cause the processor to:
A step of verifying at least some items having the same storage characteristics among one or more items included in the first transfer request information of the first store where the item transfer request has been confirmed;
Based on the information about the same storage characteristics, a step of a picker at a logistics center determining a first tote for performing a first picking operation for at least some of the items in response to the first transfer request information;
When picking for the first tote based on the first picking operation is stopped due to circumstances of the logistics center or circumstances of the picker and a termination input of the picker for the first picking operation is obtained, a step of determining whether unbundling is required for at least one item among the items picked in the first tote until the termination input is obtained; and
Controlling the processor to perform the step of providing first destination information for the first tote determined based on the same storage characteristics and whether the unbundling is required;
Electronic devices.