KR20220116764A - Customer service recommendation kiosk system using IoT and AI technology and how to operate it. - Google Patents

Abstract

The present invention discloses a commercial area-integrated personalized recommendation kiosk system to which Internet of Things (IoT) and artificial intelligence (AI) technologies are applied and a method of operating the same. That is, the present invention utilizes artificial intelligence technology that analyzes various big data information such as an image sensor, a temperature and humidity sensor, a location information sensor, etc., which are IoT sensors attached to a kiosk, weather data, store ratings and reviews, regional issues, payment information, etc. By providing an unmanned kiosk system that recommends personalized menus in local commercial districts suitable for the gender and age of customers who want to order in real time, users can quickly recommend menus with high satisfaction, thereby helping to build a smarter commercial district.

Description

Customer service recommendation kiosk system using IoT and AI technology and how to operate it.

The present invention relates to a commercial district-integrated personalized recommendation kiosk system using IoT and AI technology and an operating method thereof. It can be performed face-to-face in real-time, and it provides the effect of non-face-to-face unattended sales by allowing orders to be performed in real time through a kiosk and a customer terminal equipped with a mobile kiosk dedicated app outside the store, and IoT is installed at the kiosk for menu selection. By using sensor technology to analyze age information and gender information, which are customer-specific information through an image sensor, and provide the most-selected recommended menu information and general menu through an artificial intelligence personalized menu recommendation system, users can quickly and highly satisfied with the menu. It is about a commercial district-integrated personalized recommendation kiosk system using IoT and AI technology that can help build a smarter commercial district by making recommendations.

A kiosk is a marketing device using a touch screen information delivery system installed in public places. Recently, it also refers to an unmanned information terminal that can be easily used by the general public through unmanned automation in public places, such as information about surrounding areas or traffic information.

The use of such kiosks is rapidly increasing for various purposes, such as break shops, general restaurants, general stores, unmanned laundries, unmanned car washes, and self-checkout counters in marts.

Therefore, the present invention is to solve the above conventional problems,

A first object of the present invention is to enable non-face-to-face real-time ordering using a commercial district integrated kiosk or mobile kiosk within a commercial district, and to enable information, menu ordering, and reservation of all stores in the commercial district, so that unmanned food sales can be made without employees is to make it possible.

A second object of the present invention is to compare age information and gender information, which are user's unique information, with various data in the existing commercial district, through a commercial district integrated kiosk or mobile kiosk to generate recommended menu information and recommended menu information showing the most interest The purpose is to provide a customized menu of recommended menus among stores in the entire commercial area.

In order to solve the problem of the present invention, a commercial area integrated personalized recommendation kiosk system using IoT and AI technology according to an embodiment of the present invention,

The commercial district-integrated kiosk selects and installs the location with the largest floating population among the commercial districts, receives customer-specific information collected through the IoT sensor of the installed commercial district-integrated kiosk, and receives input from the artificial intelligence personalized menu recommendation system server within the commercial district. Among the store menus, a menu optimized for the user is recommended and provided to the commercial district-integrated kiosk or mobile kiosk so that the user can recognize it, performs payment and receipt printing for the menu selected by the customer, and completes menu information and customer-specific information a commercial area integrated kiosk 110 for transmitting to the order management server and the artificial intelligence personalized menu recommendation system;

The mobile kiosk 150 is mounted, and the dedicated app receives menu information available in the relevant commercial area through the artificial intelligence personalized menu recommendation system server and provides it to the user, and performs payment for the menu selected by the user through mobile, a mobile kiosk 150, which is a dedicated app within the customer terminal, that transmits payment-completed menu information and store-specific information to the order management server 450;

Upon receipt of payment-completed menu information and customer-specific information from the commercial area integrated kiosk 110, the order is received through the order management server 450 linked to the kiosk. Prepare the corresponding menu with the smart tablet 210 and kitchen printer 250 When the order request information for the request is sent and the preparation completion information for the corresponding menu preparation request is received from the order sending/receiving smart tablet, it is prepared to the customer terminal through the order management server that transmits the completed menu information and the store's unique information. an order management server 450 for transmitting a completion alarm message;

Upon receipt of payment-completed menu information and customer-specific information from the mobile kiosk 150, which is a dedicated app within the customer terminal, the order is received through the order management server 450 linked to the kiosk smart tablet 210 and kitchen printer 250 Sends order request information for requesting preparation of the corresponding menu to , and when receiving the preparation completion information for the corresponding menu preparation request from the corresponding order sending/receiving smart tablet, an order management server that sends payment-completed menu information and store-specific information Order management server 450 for transmitting a ready-to-go alarm message to the customer terminal through; and

an order sending/receiving smart tablet 210 for receiving menu preparation request information from the order management server 450 and transmitting menu preparation completion information for the corresponding menu preparation request to the order management server 450 when the menu preparation is completed; includes

According to the present inventor's IoT and AI technology, the integrated commercial kiosk system for personalized recommendation,

In a commercial district, an order can be performed in real time using a commercial district integrated kiosk 110 or a mobile kiosk 150 using a customer terminal, and by enabling non-face-to-face unmanned sales, it is possible to operate an unmanned store that can save labor costs. It provides the effect of saving the waiting time to the user by providing the effect, order number, payment information, food pickup, etc. through text messages.

In addition, the user-optimized menu in real time among the menus for each store in the entire commercial district along with the customer's age information and gender information by acquiring customer-specific information through the commercial district integrated kiosk 110 or the mobile kiosk 150 using a customer terminal It is possible to reduce the time for menu selection and increase customer satisfaction by recommending

1 is an overall configuration diagram of a commercial area integrated personalized recommendation kiosk system utilizing IoT and AI technology according to a first embodiment of the present invention.
2 is a block diagram of a kiosk 110 of a commercial area integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.
3 is a block diagram of a mobile kiosk 150 of a commercial area integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.
4 is a block diagram of a smart tablet 210 for sending and receiving orders of a commercial area integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.
5 is a block diagram of an artificial intelligence personalized menu recommendation system server 300 of a commercial district-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.
6 is a block diagram of an order management server 450 of a commercial district-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.

The following is merely illustrative of the principles of the invention. Therefore, those skilled in the art will be able to devise various devices that, although not explicitly described or shown herein, embody the principles of the present invention and are included within the spirit and scope of the present invention.

In addition, it should be understood that all conditional terms and examples listed herein are, in principle, expressly intended only for the purpose of understanding the concept of the present invention, and are not limited to such specifically enumerated embodiments and states. do.

While describing the present invention, terms such as first, second, etc. may be used to describe various elements, but the elements may not be limited by the terms.

For example, without departing from the scope of the present invention, a first component may be referred to as a second component, and similarly, a second component may also be referred to as a first component.

Hereinafter, a preferred embodiment according to the present invention will be described in detail with reference to the accompanying drawings, but regardless of the reference numerals, the same or similar components are given the same reference numerals, and the overlapping description thereof will be omitted.

In addition, when it is determined that a detailed description of a related known technology may obscure the gist of the present invention while describing the present invention, the detailed description thereof will be omitted. In addition, it should be noted that the accompanying drawings are only for easy understanding of the spirit of the present invention and should not be construed as limiting the spirit of the present invention by the accompanying drawings.

<First embodiment>

The commercial area integrated personalized recommendation kiosk system using IoT and AI technology according to the first embodiment of the present invention,

Installed in commercial districts such as alleyways, special area commercial districts, rest area food courts, and commercial districts with clusters of buildings, receiving customer specific information from the installed commercial district integrated kiosk 110, and using IoT and AI technology, a commercial district-integrated personalized recommendation kiosk system A customized menu is recommended to the customer through And a commercial area integrated kiosk 110 for transmitting to the recommendation system server (300);

The mobile kiosk 150 dedicated app installed in customer terminals receives and provides customized menus to customers through a commercial district-integrated personalized recommendation kiosk system using IoT and AI technology, and provides mobile payment and a mobile kiosk 150 for performing electronic receipt printing and transmitting payment-completed menu information and customer-specific information to the order management server 450 and the artificial intelligence personalized menu recommendation system server 300;

When receiving the menu information on which payment has been completed from the commercial area integrated kiosk 110 or mobile kiosk 150, the order management server 450 interlocks the kitchen printer 250 and the order transmission/reception smart tablet 210 to prepare the corresponding menu request. Order management that transmits menu preparation request information for the menu preparation request and sends a menu preparation completion notification message to the customer terminal corresponding to the customer's unique information when the menu preparation completion information for the corresponding menu preparation request is received from the order sending/receiving smart tablet 210 a server 450;

Upon receiving the menu information on which payment has been completed from the dedicated app mobile kiosk 150 installed in the customer terminal, the order management server 450 interlocks the kitchen printer 250 and the order transmission/reception smart tablet 210 to request the preparation of the corresponding menu. An order management server that transmits menu preparation request information for the corresponding menu preparation request and sends a menu preparation completion notification message to the customer terminal corresponding to the customer's unique information when receiving the menu preparation completion information for the corresponding menu preparation request from the order sending/receiving smart tablet 210 (450) and;

an order sending/receiving smart tablet 210 for receiving menu preparation request information from the order management server 450 and transmitting menu preparation completion information for the corresponding menu preparation request to the order management server 450 when the menu preparation is completed; It is characterized in that it includes.

In addition, the commercial area integrated kiosk 110,

To select a menu, a user standing in front of the kiosk is photographed through the image sensor unit 111, and age information and gender information of the customer from the image information of the captured image are provided to the artificial intelligence personalized menu recommendation system server 300. characterized in that

In addition, the dedicated app mobile kiosk 150 installed in the customer terminal,

It is characterized in that the customer's age information and gender information are provided to the artificial intelligence personalized menu recommendation system server 300 based on the basic data already set by the user.

In addition, the menu information provided by the artificial intelligence personalized menu recommendation system server 300 to the commercial area integrated kiosk 110 and the mobile kiosk 150 includes general menu information and recommended menu information,

The recommended menu information is characterized in that it is information on a customized recommendation menu suitable for the age and gender of a customer who is currently considering a menu selection among general menu information.

At this time, the recommended menu information is,

In order to select menu information, the age and gender of the current customer take into account the season and weather information, and various conditions such as store evaluation and review, and various payment information are taken into account. It is characterized in that it is information presented in a negative way.

In addition, the order management server 450,

Transmits the selection menu information and payment information provided by the commercial area integrated kiosk 110 and the mobile kiosk 150 to the in-store order transmission/reception smart tablet 210 and the kitchen printer 250, and receives the menu readiness status from the mobile kiosk dedicated app Alternatively, it is characterized in that a notification message about the menu preparation completion status is transmitted through a text message.

1 is an overall configuration diagram of a commercial district-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to a first embodiment of the present invention.

As shown in FIG. 1 , the commercial district-integrated personalized recommendation kiosk system using IoT and AI technology according to the first embodiment of the present invention includes a plurality of commercial district-integrated kiosks 110 installed in the commercial district and a dedicated app mobile installed in the customer terminal. The kiosk 150 , the artificial intelligence personalized menu recommendation system server 300 , the order management server 450 , the kitchen printer 250 , and the order sending/receiving smart tablet 210 are included.

Specifically, the commercial district integrated kiosk 110 is installed in the commercial district and receives customer-specific information such as age information and gender information from the customer through the image sensor unit 111, and additional information input for receiving a menu readiness alarm Alternatively, the mobile kiosk 150 dedicated app is installed, and the customer unique information received through this is transmitted to the artificial intelligence personalized menu recommendation system server 300, and is recommended by the artificial intelligence personalized menu recommendation system server 300. It provides menu information to the customer, performs payment and receipt printing for the menu selected by the customer, and transmits the contact information among the menu information for which payment has been completed and customer-specific information to the order management server 450 . A plurality of commercial kiosks 110 may be installed in the commercial district.

2 is a block diagram of a kiosk 110 of a commercial district-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.

That is, as shown in FIG. 2, the commercial area integrated kiosk 110 is,

an image sensor unit 111 to receive customer-specific information from a customer who wants to order;

a touch information input unit 112 for receiving screen touch information for selection from a customer who wants to order;

The temperature and humidity sensor unit 113 for more accurate menu recommendation by measuring the temperature and humidity of the area where the commercial area integrated kiosk 110 is installed and transmitting it to the artificial intelligence personalized menu recommendation system server 300; );

The image sensor unit 111, the touch information input unit 112, the temperature-humidity sensor unit 113, the position sensor unit 114 to obtain customer-specific information through the artificial intelligence personalized menu recommendation system server 300, unique to the customer Customer-specific information transmitting unit 115 for sending information;

Requests recommended menu information and general menu information that can be provided in stores in commercial districts to the artificial intelligence personalized menu recommendation system server 300 through the customer specific information transmission unit 115, and from the artificial intelligence personalized menu recommendation system server 300 a recommended menu information output unit 116 for receiving the received recommended menu information and general menu information and outputting it on the screen;

an external payment means linking unit 117 for providing request information for a payment request for a menu selected by a customer to an external payment institution and printing a receipt when payment is approved;

When the payment is completed, the order management server interworking unit 118 for transmitting the payment completed menu information and customer specific information (contact information) to the order management server 450; is configured to include.

The external payment means interworking unit 117 provides payment request information for the menu selected by the customer to the external payment server 400, and upon approval of payment, prints a receipt.

3 is a block diagram of a mobile kiosk 150 of a commercial area-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.

an image sensor unit 151 to receive customer-specific information from a customer who wants to order;

a touch information input unit 152 for receiving screen touch information for selection from a customer who wants to order;

Humidity

a location sensor unit 153 for providing location information of a customer terminal;

Customer-specific information that acquires customer-specific information through the image sensor unit 151, the touch information input unit 152, and the location sensor unit 153 and sends the customer-specific information to the artificial intelligence personalized menu recommendation system server 300 a transmitter 154;

Even if the user does not enter the store, it is possible to select in-store menus in the entire commercial district, and through the dedicated app mobile kiosk 150 in the customer terminal, the artificial intelligence personalized menu recommendation system server 300 provides recommended menu information available in stores in the commercial district. and a recommendation menu information output unit 155 for requesting general menu information and receiving the recommendation menu information and general menu information received from the artificial intelligence personalized menu recommendation system server 300 and outputting them on the screen;

an external payment means interworking unit 156 for providing request information for a payment request for a menu selected by a customer to an external payment institution, and for printing an electronic receipt when mobile payment is approved;

When the payment is completed, the order management server linkage unit 157 for transmitting the payment completed menu information and customer specific information (contact information) to the order management server 450; is configured to include.

The external payment means interworking unit 156 provides payment request information for the menu selected by the customer to the external payment server 400, and when mobile payment is approved, the electronic receipt is output.

4 is a block diagram of a smart tablet 210 for sending and receiving orders of a commercial district-integrated personalized recommendation kiosk system using IoT and AI technology according to the first embodiment of the present invention.

That is, as shown in Figure 4, the order transmission and reception smart tablet 210,

Store basic information providing unit 211 that provides basic information of the store in the commercial area, such as name, business registration certificate, representative phone, representative menu, location information, table information, and the like;

a menu database linking unit 212 for linking the menu information provided by the store with the artificial intelligence personalized menu recommendation system server 300 in real time;

a payment server interworking unit 213 for confirming payment information paid from the commercial area integrated kiosk 110 and the mobile kiosk 150 and canceling the payment;

Order request information transceiver 214 for receiving and processing the menu paid from the commercial area integrated kiosk 110 and the mobile kiosk 150 through the order management server 450;

Order readiness transceiver 215 for setting and showing the processing status of the ordered product;

Order request ready transceiver 216 for transmitting the ready-to-order product through the mobile kiosk dedicated app and standby digital signage;

A delivery request transceiver 217 for receiving delivery request information and providing preparation completion information;

Kitchen printer interworking unit 218 for transmitting the menu paid from the kiosk 110 and the mobile kiosk 150 to the kitchen printer;

An external payment means linking unit 219 for additional payment in the store; will be configured to include.

5 is a block diagram of an artificial intelligence personalized menu recommendation system server 300 of a commercial district-integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.

That is, as shown in FIG. 5 , the artificial intelligence personalized menu recommendation system server 300 is,

When the kiosk 110 or mobile kiosk 150 requests information on general menus and recommended menus available in the relevant commercial district, it extracts the available menu information matched to the store and stores it in a state that is easy to apply to calculations. menu information rating data 350;

Local issue data 360 that has been informatized so that rapidly rising keywords and issue information can be added as calculation data in the local commercial area;

regional meteorological data 370 in which information processing of seasonal menu information and weather-dependent variable information of the local commercial area is processed;

A commercial area payment information providing server 320 that stores payment information for each store and each menu among the entire payment information in the commercial area and processes it into information;

The age-specific payment information providing server 330 in which the age-specific payment information using customer-specific information collected from the commercial district-integrated kiosk 110 and the mobile kiosk 150 among the premise payment information in the commercial district has been informatized;

A gender payment information providing server 340 that informatizes gender payment information using customer-specific information collected from the commercial area integrated kiosk 110 and mobile kiosk 150 among the premise payment information in the commercial area;

Based on the historical data constructed above, the store-specific rating-based menu recommendation information providing unit ( 311);

Based on the historical data constructed above, the real-time customer-specific information collected through the commercial district integrated kiosk 110 and the mobile kiosk 150 calculates menu recommendation information for each store and each payment order menu recommendation information providing unit ( 312);

Based on the historical data constructed above, the real-time customer-specific information collected through the commercial district integrated kiosk 110 and the mobile kiosk 150 calculates menu recommendation information for each store and each recent trend menu recommendation information providing unit ( 313);

Based on the historical data constructed above, the age-specific menu recommendation information providing unit 314 that calculates the menu recommendation information for each store by age based on the real-time customer-specific information collected through the commercial district integrated kiosk 110 and the mobile kiosk 150 ;

A gender menu recommendation information providing unit 315 that calculates gender menu recommendation information for each store based on the historical data constructed above based on the real-time customer-specific information collected through the integrated commercial kiosk 110 and the mobile kiosk 150;

Specifically, the real-time customer-specific information collected through the commercial district integrated kiosk 110 and the mobile kiosk 150 is collected in the past accumulated commercial district, age, and gender payment information, store menu information, rating data, regional issue data, and regional weather data. In consideration of each store's rating, payment ranking, recent trend, age, and gender data, AI personalized personalized menu recommendation is recommended, and each recommendation of the integrated commercial kiosk 110 and mobile kiosk 150 in the order of recommendation along with the general menu. It is characterized in that the output is output to the menu information output unit to provide the user with an opportunity to quickly select a menu with high satisfaction.

6 is a block diagram of an order management server 450 of a commercial area integrated personalized recommendation kiosk system utilizing IoT and AI technology according to the first embodiment of the present invention.

That is, as shown in Figure 6, the order management server 450,

If you receive a general menu and a recommended menu through the commercial area integrated kiosk 110 and the mobile kiosk 150 and transmit the selected menu to the order management server 450 through the order management server linkage, check whether it matches the store information for each commercial area Store information providing unit 451 by commercial district;

If the general menu and recommended menu are received through the commercial area integrated kiosk 110 and the mobile kiosk 150 and the selected menu is transmitted to the order management server 450 through the order management server interlocking unit, it is checked whether it matches the menu information for each store. a menu information providing unit 452 for each store;

If you receive a general menu and a recommended menu through the commercial area integrated kiosk 110 and the mobile kiosk 150 and transmit the selected menu to the order management server 450 through the order management server interlocking unit, the order request information is received and the order is sent and received smart tablet 210 and an order request information transmitting/receiving unit 453 for transmitting order information to the kitchen printer 250;

an order request readiness transmission/reception unit 454 for receiving the order transmission/reception readiness status from the smart tablet 210 and transmitting it to the mobile kiosk 150 or an IoT device installed in the store;

The order request preparation completion transceiver 455 for receiving the order transmission/reception completion status from the smart tablet 210 for the order request preparation completion state and transmits it to the mobile kiosk 150 or the IoT device installed in the store;

Order information error test unit 456 for testing the error of the order information received from the commercial area integrated kiosk 110 and the mobile kiosk 150;

Specifically, by analyzing the order information received from the commercial district integrated kiosk 110 and the mobile kiosk 150 to determine whether it matches the store-specific menu for each commercial district, the order transmission and reception smart tablet 210 and kitchen printer 250 installed in the store are used. It transmits order information, and when the menu requested to order is ready, it performs a function of transmitting an order request ready alarm message through the mobile kiosk 150 or customer specific information (contact information).

110: commercial area integrated smart IoT kiosk
150 : Mobile Kiosk
210: order sending and receiving smart tablet
250 : kitchen printer
300: artificial intelligence personalized menu recommendation system server
400 : payment server
450: order management server
500: communication network

Claims (5)

In the commercial district-integrated personalized recommendation kiosk system using IoT and AI technology and its operation method, it is installed in the center of the commercial district outside the store and receives age and gender information that is unique to the customer from the customer through the IoT image sensor, and artificial intelligence The personal customized menu recommendation system server 300 recommends the menu of the most suitable store to the customer among the stores in the commercial area, and the payment for the menu selected by the customer and the reservation time for the receipt certificate, etc. a kiosk 110 that transmits to 250;

The mobile kiosk receives the store information of the entire commercial district and the menu information of the store from outside the store, recommends the most suitable store menu to the customer among the stores in the commercial district from the personalized menu recommendation system server 300, and pays for the menu selected by the customer and a mobile kiosk 150 for transmitting receipts and reservation times to in-store order receiving tablets and kitchen printers;

The kiosk 100, the customer mobile kiosk 150, and the inside of the store 200 linked through the communication network 500 perform an order request for the corresponding menu with the order receiving tablet 210 and the kitchen printer 250, and upon completion of preparation , characterized in that it comprises an order management server (450) for transmitting a ready completion alarm message to the mobile kiosk (150) corresponding to customer unique information,

The commercial area integrated smart IoT kiosk 110,

an image sensor unit 111 for photographing customer-specific information for menu recommendation;
The customer's gender information and age information are extracted from the image information of the image taken from the image sensor unit and provided to the artificial intelligence personalized menu recommendation system server 300,

a kiosk touch information input unit 112 for acquiring customer-specific information for menu recommendation;
Commercially integrated individual using IoT and AI technology, characterized in that it includes a customer-specific information transmitter 115 for providing the customer's screen touch information to the artificial intelligence personalized menu recommendation system server 300 through the touch screen Personalized recommendation kiosk system.
According to claim 1,
The commercial area integrated smart IoT kiosk 110,
an image sensor unit 111 for receiving customer-specific information from a customer who wants to order;
When the age and gender information, which is customer-specific information, is acquired through the image sensor unit 111, it is transmitted to the artificial intelligence personalized menu recommendation system server 300 through the customer-specific information transmission unit 115, and menus for each store in the commercial area Artificial intelligence personalized menu that combines sales payment information (320), age (330), gender (340) payment information, store rating, review data (350), local issue data (360), local weather data (370), etc. Recommendation menu information output unit 116 for the customized menu information extracted through the recommendation system;

an external payment means connection unit 117 for providing request information for a payment request for a menu selected by a customer to an external payment institution and printing a receipt when payment is approved;

When the payment is completed, the order management server linking unit 118 for transmitting the payment-completed menu information and customer-specific information to the order management server; kiosk system.
According to claim 1,
The mobile kiosk 150,
After allowing the user to connect to the communication network without entering the store, the customer-specific information acquired through the mobile kiosk-only app is used in the same way as the commercial area integrated smart IoT kiosk through the customer-specific information transmitter 154, an artificial intelligence personalized menu recommendation system By sending to the server 300, payment information 320 and age 330, gender 340, payment information, store rating, review data 350, local issue data 360, local weather for each store in the commercial area a recommended menu information output unit 155 for customized menu information extracted through an artificial intelligence personalized menu recommendation system combining data 370 and the like;

an external payment means interworking unit 156 for providing request information for a payment request for a menu selected by a customer to an external payment institution and printing an electronic receipt when payment is approved;

When the payment is completed, the order management server interworking unit 157 for transmitting the payment-completed menu information and customer-specific information to the order management server; Mobile kiosk system.
According to claim 1,
Order sending and receiving smart tablet 210,

a store basic information providing unit 211 capable of storing and modifying store basic information;

A menu database linking unit 212 that can store and modify menu information so that the user can receive basic menu information by putting the menu information on the server;

A payment server linking unit 213 for confirming payment information paid from the kiosk 110 and the mobile kiosk 150 and canceling the payment;

An order request information transceiver 214 for receiving and processing the menu paid from the kiosk 110 and the mobile kiosk 150 through the order management server 450;

An order readiness transceiver 215 that sets and shows the processing status of the ordered product, and

An order request ready transceiver 216 that transmits the ready-to-order product through the mobile kiosk dedicated app and standby digital signage;

A delivery request sending/receiving unit 217 for receiving delivery request information and providing preparation completion information;

A kitchen printer interworking unit 218 that transmits the menu paid from the kiosk 110 and the mobile kiosk 150 to the kitchen printer;

Commercially integrated personalized recommendation mobile kiosk system using IoT and AI technology, characterized in that it includes an external payment method linking unit 219 for additional payment in the store.
According to claim 1,
The artificial intelligence personalized menu recommendation system server 300,
A commercial district payment information providing server 320 that provides payment information for each store in the commercial district when the commercial district integrated smart IoT kiosk 110 or mobile kiosk 150 requests store menu information that can be provided in the commercial district;

An age-specific payment information providing server 330 that collects age-specific payment information accumulated in real time through a kiosk and a mobile kiosk-only app;

A gender payment information providing server 340 that collects gender payment information accumulated in real time through a kiosk and a mobile kiosk dedicated app;

Store menu information rating data 350 that collects store menu information input through the smart tablet 210 installed in the store and store and menu rating data in the commercial area of an external server linked in real time;

Local issue data 360 and local weather data 370 collected through interworking with an external server;

Menu recommendation information section based on store ratings (311), menu recommendation information by payment ranking (312), menu recommendation information by recent trend (313), menu recommendation information by age (314), gender menu recommendation information system Study (315); Commercial area integrated personalized recommendation mobile kiosk system using IoT and AI technology, characterized in that it includes.

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