KR20130037051A - Method and server for providing expert matching service - Google Patents

Abstract

The present invention relates to a method of providing a client's litigation and a lawyer's litigation information to a suitable lawyer, and providing the client with information about the lawyer's intention to take a lawsuit.
An information providing method according to an embodiment of the present invention includes an information providing method of a server connected to a client terminal and a lawyer terminal via a network, the information providing server comprising: maintaining a database in which a plurality of lawyer information is stored; Receiving, by the information providing server, litigation information of a customer from a customer terminal connected through a predetermined access path; Extracting, by the information providing server, a specific lawyer of the plurality of lawyers in consideration of litigation information of the customer and the predetermined access path; Providing, by the information providing server, litigation information of the customer to the extracted terminal of the specific lawyer; Receiving, by the information providing server, information on the intention of accepting the litigation including at least one litigation fee from at least one of the terminals of a specific lawyer; And providing, by the information providing server, information on the intention of accepting the litigation to the terminal to the customer.

Description

METHOD AND SERVER FOR PROVIDING EXPERT MATCHING SERVICE}

The present invention relates to a method and a server for providing an expert matching service, and more particularly, to a method and a server for connecting an expert to a customer who can provide a service required by a customer.

As society is complicated and diversified, it is difficult for customers to find the experts they need even though they are needed for the help of experts in law, patents, and the like.

In particular, in legal services, there is a problem in that you do not have a lot of opportunities to find an attorney suitable for the situation of the client or to promote his or her field of expertise online.

In order to solve these problems, some Internet service companies are assigned to lawyers by field and provide legal advice on the Internet. That is, the reality is that the client does not provide information on the lawsuits and the appropriate lawyers.

In addition, the legal advice method as described above may be referred to a lawyer who has no intention of filing a lawsuit, and the lawyer may passively engage in legal advice.

In addition, the legal advice method as described above also has a problem that proper legal advice is difficult to obtain because it is difficult to grasp how important the contents of the legal advice requested by the client is.

Therefore, the lawyer needs to develop a method for promoting his / her specialty to the public in a convenient way, and for the client to be provided with legal advice or litigation information and appropriate lawyer information.

An object of the present invention is to provide an expert matching service providing method and server that can efficiently match the customer and the expert who can provide the service required by the customer.

According to an embodiment of the present invention for achieving the above object, an information providing method of a server connected to a client terminal and a lawyer terminal via a network, comprising: maintaining a database in which a plurality of lawyer information is stored; Receiving, by the information providing server, litigation information of a customer from a customer terminal connected through a predetermined access path; Extracting, by the information providing server, a specific lawyer of the plurality of lawyers in consideration of litigation information of the customer and the predetermined access path; Providing, by the information providing server, litigation information of the customer to the extracted terminal of the specific lawyer; Receiving, by the information providing server, information on the intention of accepting the litigation including at least one litigation fee from at least one of the terminals of a specific lawyer; And providing, by the information providing server, the terminal with the information about the intention to accept the litigation to the terminal.

According to an embodiment of the present invention for achieving the above object, a database that stores a plurality of lawyer information; Receiving unit for receiving the litigation information of the customer from the customer terminal connected through a predetermined access path, and receives information about the lawsuit to take the litigation including at least one litigation cost from at least one of the specific lawyer terminal; An extracting unit extracting the specific lawyers from the plurality of lawyers in consideration of litigation information of the customer and the predetermined access path; An information providing unit providing the litigation information of the customer to the terminal of the extracted specific lawyer and providing information on the intention of accepting the litigation to the terminal of the customer; And a controller for controlling the database, the receiver, the extractor, and the information provider.

Since the information providing method and the information providing server according to an embodiment of the present invention extract a lawyer to provide the litigation information in consideration of the litigation information of the customer and the access path for recording the litigation information, the lawsuit of the customer and the appropriate lawyer The advantage is that information can be provided.

In addition, according to one embodiment of the present invention, since the customer is provided with the intention of accepting the lawsuit including the litigation cost, the customer has the advantage of conveniently selecting a lawyer suitable for him.

Furthermore, according to the present invention, there is an advantage that can connect the expert and the customer for providing various services without being limited to the lawyer.

1 is a block diagram illustrating a method for providing an expert matching service according to an embodiment of the present invention.
2 is a block diagram of an expert matching service providing server according to an embodiment of the present invention.
3 is a flowchart illustrating a method of providing information education related to an embodiment of the present invention.
4 is a diagram illustrating an example of a path in which a customer terminal approaches an expert matching service providing server in an expert matching service providing method according to an embodiment of the present invention.
5 is a flowchart illustrating a method of providing information by using a specific application among the method for providing expert matching service according to an embodiment of the present invention.
FIG. 6 is a diagram illustrating a grouping method using following information in a method for providing expert matching service according to an embodiment of the present invention.

Hereinafter, an expert matching service providing method and an expert matching service providing server according to an embodiment of the present invention will be described with reference to the drawings.

The present invention is to provide a service that can connect the customer and the expert that the customer needs and can provide the best service for the customer, the following will be described with reference to the connection between the lawyer and the customer associated with the lawsuit However, the present invention is not limited thereto, and may be applied to providing other professional services besides a lawyer.

1 is a block diagram illustrating a method for providing expert matching service according to an embodiment of the present invention.

As illustrated, the expert matching service providing server 100 may be connected to the customer terminal 200 and the lawyer terminal 300 through a network. The term " network " refers to a network that performs communication through a medium, and may include an Internet network, a wired / wireless communication network, a broadcasting network, and a telephone network.

The expert matching service providing server 100 may operate a site that a customer may access and a site that an attorney may access. The expert matching service providing server 100 may operate one site to allow both a customer and a lawyer to access. The expert matching service providing server 100 may separately operate a site accessible by the customer and a site accessible by the lawyer, or may operate a site accessible by the customer and the lawyer as one.

In addition, the expert matching service providing server 100 may be configured as a single server, or may be configured as a plurality of servers (for example, a server is established for each region).

The customer terminal 200 may be divided into a mobile terminal and a stationary terminal according to whether or not the mobile terminal 200 is moved. Examples of fixed terminals include desktop computers and landline phones. In the present specification, the fixed terminal may include a wired terminal. Wired terminal refers to a terminal capable of performing communication through a wired network.

In addition, the mobile terminal can be divided into a handheld terminal and a vehicle mount terminal according to whether the user can directly carry the mobile terminal. For example, mobile terminals include mobile phones, smart phones, notebook computers and tablet PCs.

In addition, the lawyer terminal 300 may include a mobile terminal and a fixed terminal.

The customer or lawyer may access the expert matching service providing server 100 and register his information. In this case, the customer or the attorney may use a specific application to easily access the expert matching service providing server 100. A description thereof will be given later.

2 is a block diagram of an expert matching service providing server according to an embodiment of the present invention.

As illustrated, the expert matching service providing server 100 may include a database 110, a receiver 120, an extractor 130, an information provider 140, and a controller 150. In the illustrated components, some components may be omitted or other components may be added according to the embodiment.

The database 110 is a space in which various kinds of information are stored. For example, information of an attorney or a client may be stored. Attorney information includes attorney membership level, attorney's work area, attorney's location, school of attorney, evaluation of attorney, attorney prevailing rate, attorney's specialty, attorney's preferred approach, preferred customer information, etc. can do. The attorney's preferred access path includes a preferred access path when the client records the litigation information by accessing the expert matching service providing server 100 through the customer terminal 200. This will be described later. In addition, the customer information may include the litigation information of the customer, the location information of the customer, the region of origin of the customer, the access path that the customer approaches the expert matching service providing server 100, and the like.

The litigation information of the customer may include information on the litigation case in which the litigation is currently in progress, information on legal advice in which the litigation may occur, information on litigation cases in which the litigation has already been decided, precedent information, etc. . The information on the litigation case may include information on the current litigation stage (for example, whether the case is a first trial or a second trial, etc.), information on the price.

On the other hand, the litigation information according to the present invention may be one of the information that can be provided by the expert, the service provided by the patent attorney, tax accountant may also be included in the scope of the present invention, in this case, the litigation information is provided by the expert service Can be defined as information.

The database 110 may store a plurality of lawyer information or a plurality of customer information.

According to an embodiment of the present invention, the plurality of lawyer information or the plurality of customer information may be stored in alignment according to a specific criterion. For example, lawyer information may be classified and stored in the database 110 for each specialized field.

The receiver 120 may receive various signals, information, and the like. For example, the receiver 120 may receive various information or signals from the customer 200 or the lawyer terminal 300.

The receiver 120 may receive litigation information from the customer terminal 200 through a predetermined access path. The access route may be classified in various ways. The access path may be classified according to the access medium. According to an embodiment of the present invention, the receiver 130 may include a reception passage corresponding to a medium to be connected (not shown). For example, the access signal through the mobile may be received through the first reception path, the access signal through the Internet web may be received through the second reception path, and the access signal through the TV may be received through the third reception path. In addition, the receiver 120 may receive specific data from the access medium through a reception path corresponding to the connected medium.

In addition, the access path may be classified according to which path the expert matching service providing server 100 is connected to. For example, the access path may be classified according to access through an affiliate, access through the Internet, access through a telephone, and the like. A detailed description thereof will be described later.

In addition, the receiver 120 may receive information on the intention of accepting the litigation corresponding to the litigation information of the customer from the lawyer terminal 300. The information on the intention of accepting the lawsuit may be defined as information on the intention of providing the service of the expert.In the case of legal services, the lawsuit costs, attorney contact information, and information on the area of work performed by the lawyer in relation to the lawsuit It may include.

The extractor 130 may extract a specific lawyer to provide information on litigation information received from a customer in consideration of predetermined information. The predetermined information may include an access path, lawyer information, and the like, in which a customer accesses the expert matching service providing server 100.

For example, the extractor 130 may extract only a first-class member lawyer to the specific lawyer when the litigation information is received by an access path through an affiliate. In addition, when the litigation case included in the litigation information is a financial field, only a lawyer whose professional field is a financial field may be extracted as the specific lawyer. In addition, when a litigation case included in litigation information is in progress in a court located in Seoul, only a lawyer whose office is in Seoul may be extracted as the specific lawyer.

The information provider 140 may provide specific information to a customer or an attorney. There may be a variety of ways of providing specific information. Specific information may be transmitted to the customer terminal 200 or the lawyer terminal 300, or the customer or the lawyer may log in to confirm the specific information.

According to an embodiment of the present invention, the information provider 140 may provide the litigation information of the customer to a specific lawyer extracted by the extraction unit 130.

In addition, the information provider 140 may provide the customer with information about the intention to accept the litigation received from at least one of the specific lawyers.

The controller 150 may organically control the overall functions performed by the database 110, the receiver 120, the extractor 130, and the information provider 140.

3 is a flowchart illustrating a method for providing an expert matching service according to an embodiment of the present invention.

The controller 150 may maintain a database 110 in which at least one of customer information and lawyer information is stored (S310). The customer information or the lawyer information may be stored information when the customer or the lawyer registers a member, or may be information generated by a factor that occurs after the fact (lawyer evaluation information, etc.).

The receiver 120 may receive litigation information of the customer through a predetermined access path (S320). The predetermined access path may be classified according to a medium, or may be classified according to a passing route.

4 is a diagram illustrating an example of a path in which a customer terminal approaches an expert matching service providing server in an expert matching service providing method according to an embodiment of the present invention.

As shown, the customer terminal 200 may access the expert matching service providing server 100 through an affiliate (410), may access the expert matching service providing server 100 through the Internet, and make a phone call. The expert matching service providing server 100 may be accessed through the operation 430. Although not shown, the customer terminal 200 may access the expert matching service providing server 100 using various paths and transmit the litigation information of the customer to the expert matching service providing server 100.

Access through the affiliate 410 may include a method of access via an affiliate server (not shown) or an affiliate site (not shown). For example, the customer may access the expert matching service providing server 100 by clicking an entry menu (for example, banner advertisement type) of the expert matching service providing server 100 included in an affiliate site. In addition, the access through the affiliate 410 may include a method in which the affiliate accesses the expert matching service providing server 100 by directly requesting the litigation information transmission from the customer.

In addition, the access via the Internet 420 may include a method of accessing the expert matching service providing server 100 via a specific Internet site. For example, the customer may enter the expert matching service providing server 100 through input of a Uniform Resource Locator (URL) address for accessing the expert matching service providing server 100.

In addition, the telephone access 430 may include a method of accessing the expert matching service providing server 100 through a wired or wireless telephone network. For example, the customer may transmit the litigation information to the expert matching service providing server 100 through an ARS (Automatic Response System) or a telephone consultation method.

The extraction unit 130 may extract a specific lawyer to provide litigation information of the customer in consideration of specific information (S330). The specific information may include a path through which the customer accesses the expert matching service providing server 100 and lawyer information. If a specific lawyer to provide litigation information is extracted through the above method, the litigation information of the customer and the appropriate lawyer may be selected and extracted.

For example, if litigation information is passed through an affiliate (conventionally referred to as 'A case'), it will be developed into a real lawsuit than litigation information delivered via ARS (conveniently referred to as 'case B'). The chances are great. In this case, the extraction unit 130 may provide the litigation information corresponding to the case A to the lawyers of the group A, and the litigation information corresponding to the case B to the lawyers of the group B. In this case, the group attorney may be a lawyer who is more specialized in litigation. That is, lawyers whose information is stored in the database 110 may be grouped according to lawyer information.

The information provider 140 may provide the litigation information of the customer to a specific lawyer extracted by the extraction unit 130 (S340). The litigation information may be provided in real time through SMS or a specific application installed in a specific mobile terminal.

The specific lawyer who has received the litigation information may check the litigation information and transmit the information on the intention of accepting the litigation including the litigation cost to the expert matching service providing server 100. That is, the receiver 120 may receive information on the intention to accept the litigation from at least one of the specific lawyers (S350).

The information providing unit 140 may provide the customer with the information on accepting the litigation (S360). The customer can then check the information on the litigation acceptance and choose a lawyer to file his case.

Meanwhile, according to an embodiment of the present invention, the expert matching service providing server 100 may receive an evaluation of the lawsuit performed by the attorney selected by the customer from the customer terminal 200. By receiving the litigation performance evaluation, it is possible to induce faithful litigation. As a result, lawyer appointments and related markets can be activated online.

Meanwhile, the method for providing expert matching service according to an embodiment of the present invention may be performed through a specific application.

5 is a flowchart illustrating a method of providing information by using a specific application among the method for providing expert matching service according to an embodiment of the present invention.

First, the customer terminal 200 may drive a specific application (S510). The specific application may be provided by the expert matching service providing server 100 or may be provided by a specific application server (not shown).

When the application is driven, the customer terminal 200 may receive the customer's identification information (for example, the customer ID and password) from the customer through the specific application and transmit the received customer information to the expert matching service providing server 100 (S520). .

When the expert matching service providing server 100 receives the identification information of the customer through the specific application, the expert matching service providing server 100 receives legal information or lawyer information related to the customer through the specific application. It may be provided to (S530).

The legal information may include case information of the customer interest field. Attorney information may also include attorney information that specializes in the client's field of interest.

Meanwhile, according to one embodiment of the present invention, a specific group may be formed to share information among group members belonging to the specific group.

FIG. 6 is a diagram for describing a method of grouping using following information in a method for providing an expert matching service according to an embodiment of the present invention.

As shown, the specific group may be a customer group following a specific lawyer, or may be a customer group or a lawyer group following a specific keyword. The specific group may also be a group of clients and lawyers combined. In the present specification, following refers to forming a network around a specific object or subject (eg, a specific lawyer or a specific keyword). In addition, the following information refers to information following a specific object or a specific subject. For example, a customer can follow a lawyer or a keyword, and a lawyer can follow a keyword.

The expert matching service providing server 100 may group the customers following lawyer A (610), or may group the customers or lawyers following keyword B (620).

When the specific group is formed as described above, the expert matching service providing server 100 may control to share group member information belonging to the specific group. Examples of the method of controlling information sharing include providing an information sharing space (eg, providing a space in the form of a community online), or providing the same content to a terminal of a group member belonging to the specific group. It is also possible to provide information of group members belonging to a specific group to each other.

The above-described expert matching service providing method and expert matching service providing server have an advantage of enabling electronic commerce by providing useful information to both lawyers and customers.

The expert matching service providing method described above may be embodied in the form of program instructions that can be executed by various computer means and recorded in a computer-readable recording medium. In this case, the computer-readable recording medium may include program instructions, data files, data structures, and the like, alone or in combination. On the other hand, the program instructions recorded on the recording medium may be those specially designed and configured for the present invention or may be available to those skilled in the art of computer software.

The computer-readable recording medium includes a magnetic recording medium such as a magnetic medium such as a hard disk, a floppy disk and a magnetic tape, an optical medium such as a CD-ROM and a DVD, a magnetic disk such as a floppy disk, A magneto-optical media, and a hardware device specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like.

The recording medium may be a transmission medium such as an optical or metal wire, a waveguide, or the like including a carrier wave for transmitting a signal specifying a program command, a data structure, or the like.

In addition, program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the present invention, and vice versa.

The expert matching service providing method and the expert matching service providing server described above may not be limitedly applied to the configuration and method of the above-described embodiments, but the embodiments may be modified in various ways so that various modifications may be made. Or some may be selectively combined.

100: expert matching service providing server
110: Database
120: receiver
130:
140: information provider
150:
200: Customer terminal
300: lawyer terminal

Claims (15)

A method of providing information of a server connected to a client terminal and a lawyer terminal through a network.
Maintaining, by the information providing server, a database in which a plurality of attorney information is stored;
Receiving, by the information providing server, litigation information of a customer from a customer terminal connected through a predetermined access path;
Extracting, by the information providing server, a specific lawyer of the plurality of lawyers in consideration of litigation information of the customer and the predetermined access path;
Providing, by the information providing server, litigation information of the customer to the extracted terminal of the specific lawyer;
Receiving, by the information providing server, information on the intention of accepting the litigation including at least one litigation fee from at least one of the terminals of a specific lawyer; And
And providing, by the information providing server, information on the intention of accepting the litigation to the terminal to the terminal. The method of claim 1, wherein the predetermined approach path is
A method for providing an expert matching service, comprising at least one of access through an affiliate, access through the Internet, and access through a telephone. The method of claim 1, wherein the particular lawyer
Is determined in consideration of attorney information,
Experts, including at least one of member's membership level, attorney's work area, attorney's origin, attorney's school, attorney's assessment, attorney's win rate, attorney's specialty, and attorney's preferred approach How to provide matching service. The method of claim 1, wherein the litigation information is
Expert matching service providing method comprising the information on the litigation stage. The method of claim 1, wherein the information providing method is
And providing, by the information providing server, an evaluation from the customer about the performance of a lawsuit against a lawyer selected by the customer. The method of claim 1, wherein the information providing method is
Allowing the information providing server to connect through a specific application running in a customer terminal;
Receiving, by the information providing server, identification information of the customer through the specific application; And
And providing the attorney information in consideration of the identification information of the customer by the information providing server. The method of claim 1, wherein the information providing method is
Forming, by the information providing server, a specific group in consideration of at least one of a customer's following information and a lawyer's following information; And
And providing, by the information providing server, a group member belonging to the specific group to share information. A database storing a plurality of attorney information;
Receiving unit for receiving the litigation information of the customer from the customer terminal connected through a predetermined access path, and receives information about the lawsuit to take the litigation including at least one litigation cost from at least one of the specific lawyer terminal;
An extracting unit extracting the specific lawyers from the plurality of lawyers in consideration of litigation information of the customer and the predetermined access path;
An information providing unit providing the litigation information of the customer to the terminal of the extracted specific lawyer and providing information on the intention of accepting the litigation to the terminal of the customer; And
And a control unit for controlling the database, the receiving unit, the extracting unit, and the information providing unit. The method of claim 8, wherein the predetermined access path is
Expert matching service providing server, characterized in that it comprises at least one of access through the affiliate, access through the Internet, over the telephone. The method of claim 8, wherein the particular lawyer
Is determined in consideration of attorney information,
Experts, including at least one of member's membership level, attorney's work area, attorney's origin, attorney's school, attorney's assessment, attorney's win rate, attorney's specialty, and attorney's preferred approach Matching service providing server. The method of claim 8, wherein the litigation information is
Expert matching service providing server comprising the information on the litigation step. The method of claim 8, wherein the receiving unit
And receiving, from the customer, an evaluation of the litigation of the attorney selected by the customer from the customer. The method of claim 8,
The control unit allows access through a specific application running in the customer terminal,
The receiving unit receives the identification information of the customer through the specific application,
The information providing unit provides an expert matching service providing server, characterized in that the attorney information in consideration of the identification information of the customer.
The method of claim 8, wherein the control unit
And forming a specific group in consideration of at least one of a customer's following information and a lawyer's following information, and controlling a group member belonging to the specific group to share information. A method of providing information of a server connected to a customer terminal and a professional terminal through a network.
Maintaining, by the information providing server, a database in which a plurality of expert information is stored;
Receiving, by the information providing server, expert service information of a customer from a customer terminal connected through a predetermined access path;
Extracting, by the information providing server, a specific expert from the plurality of experts in consideration of expert service information of the customer and the predetermined access path;
Providing, by the information providing server, litigation information of the customer to the extracted terminal of the specific expert;
Receiving, by the information providing server, information on a service providing intention including a cost from at least one of terminals of a specific expert; And
And providing, by the information providing server, information on the service providing intention to the terminal to the terminal.

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