KR20080001886A - Customer network management device and method - Google Patents

Abstract

The present invention relates to an apparatus and method for managing a customer network.

The present invention collects the fault, quality and traffic information of the customer equipment from the remote collection module of the central network management system installed in the customer stage, and collects the ping failure information of the customer equipment in conjunction with the regional gateway And classify the collected failure, quality, and traffic information by period, and process the data, and provide the processed data to the terminal device in the form of a web graphical user interface.

 The present invention is expected to use the structured communication network and system to monitor the self-network IT facilities of large customers to provide monitoring and statistical reporting services to increase the satisfaction of large customers to create a new revenue source Can be.

Description

Apparatus and Method for Managing Customer Network

1 is a diagram briefly illustrating an internal configuration of a customer network management system for collecting information on a customer's own network according to an embodiment of the present invention, determining a failure based on the analyzed data, and transmitting a failure warning message to a terminal device. It is a block diagram.

2 is a block diagram schematically showing the internal configuration of the customer network management apparatus according to an embodiment of the present invention.

3 is a block diagram schematically illustrating an internal configuration of a data processing unit in a customer network management apparatus according to an embodiment of the present invention.

4 is a flowchart illustrating a method for managing a customer network for collecting information on a customer's own network according to an embodiment of the present invention, determining a failure based on the analyzed data, and transmitting a failure warning message to a terminal device.

The present invention relates to an apparatus and a method for managing a customer network, and more particularly, to an apparatus and a method for providing a network management and a quality management function for a large customer's own network.

In general, a high-speed information communication network is a network that provides frame relay, Internet access, and Internet backbone services based on an asynchronous transfer mode. The main service target of such a high speed information communication network is a customer network management service.

The customer network management service is a service that enables customers to maintain their own virtual networks more efficiently by providing management information on the part of the subscriber network in the public network in terms of configuration, performance, and failure. It is a service that enables the user to manage his / her private network and the services provided by providing the monitoring and control ability of his service use.

The customer network management system exchanges information with the underlying network management system in order to monitor and control the management information. Among them, failure information is included.

Since failure information of each network management system in each layer is not used as it is in the customer network management system, information that is not managed by the underlying network management system and network resources that must be managed intensively at the discretion of the operator within the customer network management system. Its own information gathering function must be in place to accommodate various requests from users who use the service. In other words, there is a need for a method that can collect and utilize traffic / failure information in an instrumented backbone network management system.

In order to solve such a problem, the present invention provides a customer network that provides a monitoring function for a customer's own network facility, fault notification, traffic monitoring, and statistical reporting based on circuit traffic information and quality analysis information for a dedicated circuit subscriber. Its purpose is to provide a management apparatus and method.

Customer network management apparatus according to an aspect of the present invention for achieving the technical problem is a data collection unit for receiving any one or more information of the failure information, traffic, quality information and net flow data collected from the external network; A data processing unit for analyzing the received one or more pieces of information and generating statistics for each period; And a data notification processing unit for transmitting the generated period-specific statistical value from the data processing unit to a terminal device.

Customer network management method according to the characteristics of the present invention (a) collects the failure, quality and traffic information of the customer equipment from the remote collection module of the central network management system (Network Management System) installed in the customer end, and in conjunction with the regional gateway Collecting ping failure information of the customer equipment; (b) processing the data by classifying the collected failure, quality, and traffic information for each period; And (c) providing the processed data to the terminal device in the form of a web graphical user interface.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

In addition, when a part is said to "include" a certain component, this means that it may further include other components, except to exclude other components unless otherwise stated.

An apparatus and method for managing a customer network according to an embodiment of the present invention will now be described in detail with reference to the accompanying drawings.

1 is a diagram briefly illustrating an internal configuration of a customer network management system for collecting information on a customer's own network according to an embodiment of the present invention, determining a failure based on the analyzed data, and transmitting a failure warning message to a terminal device. It is a block diagram.

Customer network management system according to an embodiment of the present invention web application server 100, access pointer server 110, customer network management device 120, short message service server 130, the terminal device 140, the customer inside Network agent 150 and local gateway 160.

The web application server 100 is a kind of middleware software server located between the web and the customer network management device 120 to help develop a web-based distributed system and ensure stable transaction processing.

The web application server 100 processes the authorization using the service contract number and the dedicated line number to register the user information and the management target line in the customer network management device 120. In addition, the web application server 100 additionally registers the target facility information to install the customer internal network agent 150 for collecting the customer internal network data.

The web application server 100 sets target information to be collected, and provides the terminal device 140 with the traffic data inquiry, the history inquiry of the failing equipment, the quality data inquiry, and the like.

An access point (AP) server monitors a change of an IPNMS (Internet Protocol Network Management System) resource (a table of organizations, facilities, operators, codes, etc.) while a change occurs. 120) is reflected in the resource table.

The access pointer server 110 transmits the failure occurrence / cancellation data for the subscriber accommodating port of the Internet dedicated network managed by the IPNMS to the failure information storage unit of the customer network management device 120.

The customer network management device 120 interoperates with the fault / quality / traffic information of the customer equipment and the common module of the local gateway 160 from the remote collection module of the central network management system (NMS) installed at the customer end. Ping) Collect fault information. The customer network management apparatus 120 processes data on a timely, daily, and monthly basis based on the collected traffic data, and calculates the self-network diagnosis and analysis data through the web application server 100.

The customer network management apparatus 120 transmits the failure monitoring target equipment and collection option information to the regional gateway 160 and receives the measured failure data from the regional gateway 160. The customer network management device 120 transmits the collection target facility and the collection option information to the customer internal network agent 150, and transmits the failure / traffic / quality / netflow data collected from the customer internal network agent 150. Receive. Here, the customer network management apparatus 120 may be referred to as a customer network management & operation system (CMOS) server.

The short message service server 130 converts the failure information message received from the customer network management device 120 into an SMS message when the new failure information is generated in the failure information storage unit of the customer network management device 120 to the terminal device 140. send.

The terminal device 140 outputs a failure information message received from the customer network management device 120, sets target information to be collected through the web application server 100, and stores traffic data, history of equipment in which a failure occurs, and quality data. Query and so on.

The customer internal network agent 150 collects the fault, traffic, quality, and netflow data of the internet network / customer network.

The regional gateway 160 receives the failure monitoring target device and collection option information from the customer network management device 120 and transmits a failure collection result for the device to the customer network management device 120.

The management data items collected by the regional gateway 160 include internet network port failure, customer network gateway failure / equipment failure / port failure, internet network / customer network traffic information, availability of internet network / customer network, internet network / customer. Network quality of the network, path analysis of the Internet network / customer network, and net flow of the Internet network / customer network. This is collected using the Simple Network Management Protocol (SNMP) / Ping / Traceroute protocol.

Next, the customer network management apparatus 120 of the customer network management system will be described in detail with reference to FIG. 2.

2 is a block diagram schematically showing the internal configuration of the customer network management apparatus according to an embodiment of the present invention.

The customer network management apparatus 120 according to the embodiment of the present invention includes a data collector 122, a data processor 124, a data notification processor 126, and a data storage 128.

The data collector 122 generates and transmits a failure monitoring target device and collection option information to the regional gateway 160, and receives the failure data collected from the regional gateway 160 in response thereto.

The data collection unit 122 generates and transmits collection target facility and collection option information to the customer internal network agent 150, and in response thereto, the fault / traffic / quality information / net collected from the customer internal network agent 150. Receive flow data.

The data processing unit 124 is a traffic analyzer 124a, a quality information analyzer 124b and a net flow for the traffic, quality information, and net flow data received from the regional gateway 160 or the customer internal network agent 150. The analysis unit 124c generates statistics for each period such as time, day and month. Hereinafter, the configuration of the data processing unit 124 in FIG. 3 will be described in detail.

When a new failure occurs and is updated in the failure information storage unit, the data notification processor 126 generates a failure warning message through the short message service server 130 and transmits the failure warning message to the terminal device 140.

The data notification processing unit 126 transmits the new information to the terminal device 140 through its own transmission mail server (not shown) when a new failure occurs in the failure information storage unit.

The data notification processor 126 transmits period-specific statistics on traffic, quality information, and net flow data calculated by the data processor 124 to the terminal device 140 through the web application server 100.

The data storage unit 128 includes a resource table storage unit 128a, a collection information storage unit 128b, and a statistical information storage unit 128c.

The resource table storage 128a configures an organization, a facility, an operator, a code, and the like as table information, and receives changed resource information of the IPNMS from the AP server to update the resource table.

The collection information storage unit 128b receives and stores the fault data collected from the local gateway 160 and receives and stores the fault / traffic / quality information / net flow data collected from the customer internal network agent 150.

The collected information storage unit 128b updates basic leased line information commonly used in the web screen of the client network management apparatus 120 and extracts necessary data from a table of resources (tables such as organizations, facilities, operators, and codes). To form a single table.

The statistical information storage unit 128c stores statistical values for each period of traffic, quality information, net flow data, and the like calculated from the data processing unit 124.

Next, the data processing unit 124 of the customer network management apparatus 120 will be described in detail with reference to FIG. 3.

3 is a block diagram schematically illustrating an internal configuration of a data processing unit in a customer network management apparatus according to an embodiment of the present invention.

The data processing unit 124 according to the embodiment of the present invention includes a traffic analysis unit 124a, a quality information analysis unit 124b, a net flow analysis unit 124c, a failure management unit 124d, an operation management unit 124e, and a system. The management part 124f is included.

The traffic analysis unit 124a classifies and analyzes the traffic of the Internet network for each dedicated line and the traffic per device port of the customer internal network into daily / weekly / yearly analysis. The traffic analysis unit 124a analyzes the traffic of the internet network for each dedicated line and the traffic for each device port of the customer internal network by hour / day / day / month / year, and provides the busy hour and the shortest hour traffic information.

The quality information analysis unit 124b analyzes and provides overall network quality analysis data for the connection section of the Internet network from the customer's own network or the customer's internal network. Here, the network quality analysis data refers to data for each time and period, such as dedicated line availability, RTT (ms) LOSS (%), packet forwarding path, etc. of a specific section.

The netflow analyzer analyzes the traffic detail data of the dedicated line section by setting the netflow function in the customer internal network equipment.

The net flow analyzer 124c may be configured to provide packet per second (PPS) and byte per second (BPS) data for each service port, such as Telnet, file transfer protocol, and hypertext transfer protocol. It is generated and provided by collection cycle, hourly and daily. The net flow analysis unit 124c is a packet per second (PPS), a BPS (Byte) such as a transmission control procedure, a user datagram protocol, and an internet control message protocol. Per Second) Generate and provide data by collection cycle, hourly, and daily. The net flow analyzer 124c generates and provides PPS (Packet Per Second) and BPS (Byte Per Second) data for each customer internal network subnet or IP address for each collection cycle, hourly and daily.

The fault management unit 124d generates and provides fault information of a device through interface up / down and ping of a port through SNMP (Simple Network Management Protocol). The failure management unit 124d generates and provides a failure history of the Internet network port and a history of exceeding the traffic threshold. The failure management unit 124d provides a history of line failures, equipment failures, port failures, network quality, and traffic threshold exceedance of the customer internal network.

The operation manager 124e receives and manages personal information, registered facility information, and operator environment setting information of the customer.

The system manager 124f provides a system setting function such as a collection cycle setting and a threshold setting required for system operation and a user authority setting function. The system manager 124f provides system connection statistics, subscription statistics, leased line registration statistics, customer internal network agent 150 related information, and the like.

Next, a customer network management method using the customer network management system will be described with reference to FIG. 4.

4 is a flowchart illustrating a method for managing a customer network for collecting information on a customer's own network according to an embodiment of the present invention, determining a failure based on the analyzed data, and transmitting a failure warning message to a terminal device.

The data collection unit 122 pings the customer equipment by interlocking with the fault / quality / traffic information of the customer equipment and the common module of the regional gateway 160 from the remote collection module of the central network management system (NMS) installed at the customer end. ) Collect the failure information (S100).

The data collector 122 transmits the failure monitoring target equipment and the collection option information to the regional gateway 160 and receives the measured failure data from the regional gateway 160. The data collector 122 transmits the information on the collection facility and the collection option to the customer internal network agent 150, and receives the fault / traffic / quality / netflow data collected from the customer internal network agent 150. do.

The data processing unit 124 processes the data hourly, daily, and monthly based on the collected fault, quality, and traffic data (S102). Data processing unit 124 for analyzing and processing the data will be omitted because of the relationship described in FIG.

The data notification processor 126 outputs the processed data to the terminal device 140 in the form of a web graphical user interface through the web application server 100 (S104).

When the data notification processing unit 126 determines a failure based on the data analyzed by the data processing unit 124, the data notification processing unit 126 generates a failure warning message and outputs the short message service server 130 or the terminal device 140 through its own mail server. To transmit (S106).

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

By the above-described configuration, the present invention by using the instrumented communication network and system to monitor the self-network IT facilities of large customers to provide monitoring and statistical reporting services to increase the satisfaction of large customers to create a new revenue source You can expect the effect to work.

Claims (10)

A data collector configured to receive at least one of failure information, traffic, quality information, and net flow data collected from an external network; A data processing unit for analyzing the received one or more pieces of information and generating statistics for each period; And A data notification processor for transmitting the generated period-specific statistics from the data processor to a terminal device Customer network management device comprising a. According to claim 1, The data collection unit generates a failure monitoring target equipment and collection option information to transmit to the regional gateway, in response to the customer network management device, characterized in that for receiving the failure data collected from the regional gateway. According to claim 1, The data collection unit generates collection target facility and collection option information and transmits the generated information to a customer internal network agent, and in response thereto, any one or more of the collected failure information, traffic, quality information, and net flow data from the customer internal network agent. Customer network management device, characterized in that for receiving information. According to claim 1, The data processing unit, A traffic analysis unit for classifying and analyzing the traffic of the Internet network for each dedicated line and the traffic for each device port of a customer internal network by using the collected traffic; A quality information analyzer configured to generate network quality analysis data for a connection section of the internet network using the collected quality information; A net flow analyzer configured to analyze traffic detail data of the dedicated line section by using the collected net flow data; And Fault management unit that provides the information of any one or more of the line failure, equipment failure, port failure of the network by using the collected failure information Customer network management device comprising a. According to claim 1, When the new failure occurs, the data notification processing unit generates a failure warning message and transmits it to the terminal device through a short message service server or its own mail server. According to claim 1, And the data notification processor provides the generated statistics for each period to the terminal device in the form of a web graphical user interface. (a) Collect fault, quality and traffic information of customer equipment from remote collection module of central network management system installed at customer end, and ping fault information of customer equipment by interworking with local gateway Collecting; (b) processing the data by classifying the collected failure, quality, and traffic information for each period; And (c) providing the processed data to a terminal device in the form of a web graphical user interface; Customer network management method comprising a. The method of claim 7, wherein In step (a), Generating and transmitting the failure monitoring target equipment and the collection option information to the regional gateway, and receiving the failure data collected from the regional gateway in response thereto. The method of claim 7, wherein In step (a), Generating and collecting collection target facility and collection option information to a customer internal network agent, and receiving at least one of failure information, traffic, quality information, and net flow data collected from the customer internal network agent in response thereto. Customer network management method comprising a. The method of claim 7, wherein And determining a failure based on the processed data, generating a failure warning message and transmitting the failure warning message to the terminal through a short message service server or a mail server thereof.

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