JPH11353360A - Work plan design method and work support method - Google Patents

Abstract

(57) [Summary] [Problem] It is possible to easily create a work schedule for a mobile work, and to provide an appropriate work schedule according to a situation of a worker defined by a time, a place, a work situation, and the like. Provide technology. SOLUTION: In a work plan design method for creating a work plan indicating a work to be performed by a worker, work content information indicating the content of the work to be performed by the worker is input, and a place to perform the work is specified. Enter the time to perform the work, enter the work start condition described in the situation of the worker expressed by the combination of the input place and time, and the work to be performed when the work start condition is satisfied This is to create work plan information composed of work content information indicating the contents of the work plan.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a work support system for assisting a worker engaged in a task of performing a plurality of tasks in a planned manner, and in particular, a worker engaged in a mobile task carrying a notebook computer or a PDA. Create a work plan for
The present invention relates to a technology that is effective when applied to a work support system that supports the execution.

[0002]

2. Description of the Related Art In recent years, portable terminals such as notebook personal computers and PDAs have become widespread. Connected to a network, etc.
Compared to devices with limited workplace flexibility,
The mobile terminal can easily provide work support corresponding to the position and situation of the worker. There is a mobile business represented by a sales business as a business that effectively utilizes the mobile terminal.

In mobile work, a schedule management tool or the like is mounted on a portable terminal and used for personal work support.
For example, in a sales operation, a work plan is created in advance that describes a work method corresponding to a customer, a visit order of the customer, and the like, expresses the work plan in time, and registers the work plan in a schedule management tool or the like. When performing the work, the worker receives an alarm transmitted according to the registered schedule, sees the registered message, recalls a work method, and performs the work.

[0004] The schedule management tool has a purpose of supporting personal work, and registers what and when an operator will work as a work plan, and registers the work plan using a timer function built in the portable terminal. When the time arrives, the operator is notified of the registered items by an alarm or the like.

A method for suitably registering and managing a schedule including an event with an undetermined time and an event with no corresponding time is disclosed in Japanese Patent Application Laid-Open No. 9-34956.

[0006]

In the above schedule management tool, all work plans are converted into time and the work plan is defined on the basis of time. There are various issues.

(1) In the case of a worker who frequently moves to a place such as a sales operation, the traveling time is affected by traffic conditions and the like.
When a work schedule based on time is managed by a schedule management tool or the like, a shift or change in the schedule time is likely to occur because the movement of a place is converted into time. If the schedule time goes wrong, the worker will not be able to receive work instructions properly without re-registering the schedule, forgetting to do the work to be performed at the intended place,
Leave the place.

(2) When managing a work plan only by time, the travel time to the destination is empirically calculated, converted to time and incorporated into the schedule, but the travel time to an unfamiliar place is inaccurate. And the schedule tends to be ambiguous. Therefore, an error may occur in the calculation of the departure time, and the customer may be late for the customer.

[0009] An object of the present invention is to solve the above-mentioned problems, to facilitate the creation of a work schedule for a mobile type work, to save time,
It is an object of the present invention to provide a technique capable of providing an appropriate work schedule according to a situation of a worker defined by a place, a work situation, and the like.

[0010]

SUMMARY OF THE INVENTION The present invention relates to a work plan design method for creating a work plan indicating a work to be performed by a worker and a work support method for supporting the execution of the created work plan. Create a work plan consisting of work start conditions described by the place and time to be performed and information indicating the work to be performed when the work start conditions are satisfied, and according to the contents of the work start conditions, Monitoring the status of the worker, and presenting the work content information registered in the work plan when the worker's status matches the work start condition indicated in the work plan, and When there is a gap between them, the subsequent work plan is re-created.

In the work plan design method of the present invention, work content information indicating the work to be performed by a worker, and the place and time at which the work is to be performed are input. Here, in addition to the location and the time, occurrence of a specific work situation such as arrival of an e-mail may be input as a work start condition. In the work plan design method of the present invention, the movement time between the input work places is calculated and reflected in the work start condition relating to the time.

Next, after checking whether there is no contradiction in the combination of the input place and time, the work start condition described in the situation of the worker expressed by the combination and the work start condition are satisfied. A work plan is created that includes work content information indicating the content of the work to be performed.

According to the work support method of the present invention, after the work plan is created, the work such as the current location and time of the worker or the arrival of e-mail is performed according to the contents of the work start conditions stored in the work plan. Investigate the situation and monitor the situation of the workers.

If the situation of the worker matches the work start condition indicated in the work plan, the work content information corresponding to the work start condition is presented, and necessary software such as a word processor is activated. Assist in performing tasks.

If there is a deviation between the situation of the worker and the work start condition indicated in the work plan, a subsequent work plan is re-created from information indicating the current location and time of the worker. .

As described above, in the present invention, in addition to the time condition,
Since the work plan information is described using location conditions and the like, the following effects are obtained.

(1) Even if the schedule time is out of order, (a) if there is no work plan having the time condition, no schedule deviation occurs. (A) Even if there is a work plan having the time condition, the work plan is rescheduled. Can be easily executed, so that omission of work due to a schedule deviation can be eliminated.

(2) Since the travel time between work places is calculated, even if the user is traveling to an unfamiliar place, the travel time can be easily incorporated into a schedule. Planning is easier.

As described above, according to the work support system of the present invention, a work schedule is created by combining not only the time but also the place and the work situation. It is possible to provide an appropriate work schedule according to the situation of the worker specified by the location, the work situation, and the like.

[0020]

DESCRIPTION OF THE PREFERRED EMBODIMENTS (Embodiment 1) The work of Embodiment 1 in which a work plan designing unit for designing a work plan and a work execution management unit for supporting the execution of a work are realized in a single housing. The support system will be described.

FIG. 1 is a diagram showing a schematic configuration of a work plan designing section in the work support system of the present embodiment. As shown in FIG. 1, the work plan design section of this embodiment includes a user interface management section 1-1, a work content input section 1-2, a work start condition input section 1-3, and a work place / moving time new section. Registration unit 1-4, work content information 1-5, work start information 1
-6, work plan information 1-7, map information 1-8, travel time information 1-9, and work place information 1-10.

The user interface management section 1-1 calls the work content input section 1-2, the work start condition input section 1-3, and the new work place / moving time registration section 1-4 to obtain the work content information 1-5 and Work plan information 1 such as work start information 1-6
7 is a processing unit for displaying and inputting information necessary for the definition of 7.

The work content input unit 1-2 is a processing unit that executes a process related to input of the work content and generates work content information 1-5 indicating the content of the work to be performed by the worker. The work start condition input section 1-3 is a place condition input section 1-3-1,
Time condition input section 1-3-2 and work situation condition input section 1-
The processing unit 3-3 is configured to generate the work start information 1-6 using the information of the place, time, and work status input by the worker.

The new work place / moving time registering section 1-4 is a processing section for newly registering moving time information 1-9 and work place information 1-10. The work content information 1-5 has a work content table, a work procedure table, and a user attribute table using a work name (work ID) as a key.
-2 is information indicating the content of the work input, and is information indicating the content of the work to be performed when the work start condition in the work start information 1-6 is satisfied.

The work start information 1-6 is a work name (work ID)
Is a work start information table that has a work start information table with a key as a key, and describes a work start condition described by a combination of the place, time, and work state input in the work start condition input unit 1-3. .

The work plan information 1-7 is information indicating a work plan generated from work content information 1-5 having the same work name and work start information 1-6. The map information 1-8 is information indicating the location of the work place. The travel time information 1-9 has a travel time table that stores the travel time corresponding to the work location before and after the travel and the travel means, and is information used when determining the travel time between the work locations. Work place information 1-1
0 has a work place table and a work place additional information table, and is information indicating coordinate information of the work place and additional information of the work place.

The work start condition input section 1-3 has a place condition input section 1-3-1, a time condition input section 1-3-2, and a work situation condition input section 1-3-3. I have.

The location condition input section 1-3-1 is provided with map information 1-
8, a processing unit that refers to the travel time information 1-9 and the work place information 1-10 and inputs information on a place where the work is to be performed as a work start condition. Time condition input section 1-3
Reference numeral -2 denotes a processing unit for inputting information relating to the time at which the work is to be performed as a work start condition. Work situation condition input part 1
Reference numeral -3-3 denotes a processing unit for inputting, as a work start condition, information on a work status indicating that a certain work is to be performed, such as arrival of an e-mail or start or end of a specific work.

The work support system described in the present embodiment is a system such as a small-sized handy terminal (portable terminal), and realizes individual work support according to a work plan created by a work plan designing unit. It is.

FIG. 2 is a diagram showing an outline of processing of the work support system of the present embodiment. As shown in FIG. 2, the work support system according to the present embodiment includes a work plan design unit 2-1, a worker status monitoring unit 2-2, a work execution management unit 2-3, and a work result management unit 2-5. And a work plan registration unit 2-6.

The work plan design section 2-1 is a work start information 1 having a work start condition described in a situation of a worker expressed by a combination of a place, a time and a work situation inputted in the work start condition input section 1-3. -6, and work plan information 1 composed of work content information 1-5 indicating the content of the work to be performed when the work start condition in the work start information 1-6 is satisfied.
-7 is a processing unit that creates -7.

The worker status monitoring unit 2-2 monitors the worker status such as the current position and time of the worker, and executes the work when the worker status matches the work start condition of the work plan information 1-7. A processing unit that generates an event for the management unit 2-3.

The work execution management unit 2-3 monitors events and the like from the worker status monitoring unit 2-2, and determines that the status of the worker matches the work start condition indicated in the work plan information 1-7. Work plan information 1-7 when receiving the indicated event
The work content information 1-5 registered in the server is presented, and instructions necessary for performing the work are output to the worker, the work content information 1-5 and the like are updated by the operation of the worker, A processing unit that inputs necessary information and accumulates a history related to the work execution in the work history information 2-4, and the difference between the worker's situation and the work start condition indicated in the work plan information 1-7. Is a processing unit that re-creates a subsequent work plan from the information indicating the current location and time of the worker when the error occurs.

The work result management section 2-5 stores work history information 2-
4 is a processing unit that analyzes the data No. 4 and feeds it back to the design phase of the work plan. The work plan registration unit 2-6 is a processing unit that registers the work plan information 1-7 created by the work plan design unit 2-1 in the work execution management unit 2-3.

The work support system is connected to a work plan design section 2-
1, worker status monitoring unit 2-2, work execution management unit 2-3,
It is assumed that a program for functioning as the work result management unit 2-5 and the work plan registration unit 2-6 is recorded on a recording medium such as a CD-ROM or an IC card and executed. The medium for recording the program is a CD-ROM or IC.
A medium other than the card may be used.

The work history information 2-4 is history information relating to the performance of the work, such as the required time actually required to perform the work and the travel time actually required to move between work places.

As shown in FIG. 2, the processing of the work support system according to the present embodiment is classified into each phase of work plan design, work execution, and work result processing.

In the design phase of the work plan, the work plan is designed to be executed by using the work plan designing section 2-1 to create work plan information 1-7. The detailed configuration of the work plan design unit 2-1 is as shown in FIG.

In the work execution phase, the worker status monitoring unit 2-2 is used to monitor the worker status such as the current position and time of the worker, and the worker status matches the work plan information 1-7. In this case, an event is generated for the work execution management unit 2-3. The work execution management unit 2-3 monitors events and the like, outputs instructions necessary for performing the work to the worker, updates the work content information 1-5 and the like by the operation of the worker, and performs the work. Enter the required information for.

Further, the work execution management section 2-3 accumulates a history related to the work execution in the work history information 2-4. In the work result processing phase, the work result management section 2-5 analyzes the work history information 2-4. And provide feedback to the design phase of the work plan.

That is, the work execution management section 2-3 accumulates information for calculating the required time of the work for each work performed by the worker as work history information 2-4, and the work result management section 2-5. Classifies the work accumulated in the work history information 2-4 for each work type, and calculates a standard value of the required time of the work for each classified work type.

When a work of the same work type as the categorized work type is defined at the time of creating the work plan, the work plan designing unit 2-1 uses the standard value of the required time of the work as a standard value of the required time of the work. The work start condition is set using the predicted value.

The work execution management section 2-3 accumulates information for calculating the travel time for each moved work place as work history information 2-4. The work result management section 2-5 stores the work history information. The information stored in 2-4 is classified for each moving means or each moving date and time, and a standard value of the moving time between the work places is calculated for each classified moving means or each moving date and time.

The work plan design unit 2-1 determines, when a work in which the movement between the classified moving means or the work place of the movement date and time occurs between the work places is defined at the time of creating the work plan, the work place concerned. The movement time is calculated using the standard value of the movement time between the work places as a predicted value of the movement time between the work places.

FIG. 3 is a diagram showing a system configuration of the work support system of the present embodiment. As shown in FIG. 3, the work support system according to the present embodiment includes a data file 31 and a CPU.
32, a memory 33, a ROM 33-1 and a RAM 33
-2, a position detecting means 34, a timer 35, an input means 36, a display 37, and a notifying means 38.

The data file 31 contains work content information 1-
5, work start information 1-6, work plan information 1-7, map information 1-8, travel time information 1-9, work place information 1-1
0, a file in which information necessary for performing the work is stored.

The CPU 32 is a processing device for controlling the entire work support system. The memory 33 has a ROM 33-1 and an R
It is a storage device configured with the AM33-2 and storing various processing programs and data. The ROM 33-1 is a storage device that stores a processing program that realizes processing such as creation of work plan information 1-7, registration of work plan information 1-7, execution of a work plan, and evaluation of work results.

The RAM 33-2 is a storage device for storing various tables and data. The position detecting means 34 is a means for detecting the current position of the worker. The timer 35 is a circuit that generates a time event when the time registered in advance is reached.

The input means 36 is a device for inputting data necessary for creating a work plan and instructing the selection of a work, and is, for example, a screen input device for controlling mouse or pen input or a code data input device such as a keyboard. Display 3
Reference numeral 7 denotes a display device for displaying information on work. The notifying unit 38 is a device that notifies a worker when an event occurs, and is, for example, a device such as a sound generating device or a vibration device.

In the work support system of this embodiment,
Although the ROM 33-1 and the RAM 33-2 are separate blocks, the ROM 33
-1 and a storage area for data stored in the RAM 33-2.

The position detecting means 34 is, for example, a GPS (Gl
When a pre-registered alarm location is detected using a system that measures the latitude, longitude, and altitude of the current terminal position, such as an obal Positioning System, or a system that acquires location information, such as a beacon or PHS. , Fire a location event.

The GPS is a system that receives radio waves from 24 GPS satellites orbiting 21,000 km above the ground and can know the current position and traveling direction. In addition, the beacon uses the road traffic information system “VICS (Vehi
cle Information and Commun
It is a narrow-area type information providing means that is also used in "I.

Next, the flow of processing for each business phase will be described. FIG. 4 is a flowchart illustrating a processing procedure of the work plan creation processing according to the present embodiment. First, at step 100, a work plan creation screen is displayed.

FIG. 5 is a diagram showing an example of a work plan creation screen for designating work dates and times according to the present embodiment. FIG. 6 is a diagram illustrating an example of a work plan creation screen for designating a work place according to the present embodiment. FIG. 5 shows an example of a screen for creating a work plan by designating work dates and times from a calendar or the like, and FIG. 6 shows an example of a screen for creating a work plan by designating work places from a map. 5 and 6 are different in the display form of the work plan, but the information input for creating the work plan is the same.

Next, in step 102 of FIG. 4, a selection is made between work start condition input processing and work content input processing. In the case of work content input processing, work content input processing is executed in step 104. The work content input process is a process for setting necessary information in the work content table as the work content information 1-5.

FIG. 7 is a diagram showing an example of the work content table according to the present embodiment. The work content information 1-5 in the work content table includes a work name, a status value, a worker name, a work procedure ID, a user attribute ID, and the like. The work name is information for identifying the work content viewed by the user. The status value is information indicating the state of the work information, and has values such as “not started”, “under processing”, “suspended”, and “completed” when the work is executed. The worker name is information for identifying a worker who executes the work information.

Here, the work name, status value, worker name, and the like are described by name, and the system is identified by the name. May be added with identification information such as a work ID, a status ID, and a worker ID.

The work procedure ID is pointer information to a work procedure that manages work instructions necessary for performing the work. FIG. 8 shows an example of the work procedure table. The work procedure shown here is a work procedure ID, a work procedure name, a required flag,
It is composed of priorities. In the work procedure name, a procedure of each work to be performed to perform a specific work is described. When the work procedure can be automatically executed, the execution order is described in the work procedure name, and a file name describing the execution order is described.

The essential flag is information set when there is a work procedure that must be executed in order to complete the work. The priority is information for which a flag is set when the work procedure has a priority.

In this embodiment, it is assumed that there are a plurality of work procedures for performing one work.
When one operation is composed of only one operation procedure, the operation procedure may be directly stored in an area for storing a pointer to the operation procedure.

The user attribute ID in FIG. 7 is a pointer to a user attribute that can be arbitrarily set by the user. The user attribute is information necessary for the user to perform a task, and an example of a user attribute table is shown in FIG. The user attributes shown here are composed of fields such as a user attribute ID, an attribute name, an attribute type, an attribute value, and the like. The user attribute table stores information such as promised dates and memos that do not apply to other tables. You.

In this example, a mechanism relating to access control of work information is not described, but it is also possible to set an access right for a user, a work, and the like for each work information.

If there is a document related to the work, the document name is set as the attribute name, and the address where the document file is stored is set as the attribute value. With this method, it is possible to manage cases, manuals, know-how, etc. necessary for performing the work in association with the work.

When the work start condition input processing is selected in step 102, the work start condition input processing is executed in step 106. The work start condition input process is a process for setting necessary information in a work start information table.

In step 106, it is selected which of the place condition, the time condition and the work situation is to be inputted. If a location condition is to be input, a location condition input process is executed in step 108. The location condition input process is based on
This is a process for inputting conditions relating to a work place.

At step 110, a time condition input process is executed. The time condition input process is a process of inputting a condition relating to time among the work start conditions. If the work situation condition input is selected in step 106, step 11
In 2, the work status condition input process is executed. The work status condition input process is a process of inputting a condition relating to the work status among the work start conditions.

At step 114, it is checked whether or not the work start condition input processing is to be ended. If not, the processing of steps 106 to 114 is repeated, and if it is to be ended, the processing of step 116 and thereafter is executed. .

At step 116, an error check of the work start condition is performed. If there is an error in the operation start condition in step 118, an error message is displayed in step 120, and the processing in steps 102 to 118 is repeated. If there is no error, it is specified in step 122 whether or not to end the work plan creation processing. If not, the processing in steps 102 to 122 is repeated.

FIG. 10 is a diagram showing an example of the work start information table according to the present embodiment. The work start information table includes fields such as a work name, a start condition part, an adjustment flag, a work order, and a priority. The start condition part is a condition for starting work, and is composed of a combination of a place condition part, a time condition part, a work condition part, and the like.

FIG. 11 is a diagram showing details of an example of the configuration of the start condition section of this embodiment. In the work support system of the present embodiment, the start condition part is described as a logical product of the place condition part, the time condition part, and the work situation condition part. It may be described as a logical expression combined by a sum and a logical product.

The place condition part includes a work place, place area information,
It is composed of height etc. In the work place, a place for executing the work described in the work content is set. Location area information
It is composed of plane coordinates and an area radius or a plane coordinate group representing the area. The plane coordinates are information expressing coordinates on the ground surface, and use latitude, longitude, and the like. The height is information that defines the height of a space that is regarded as a work place, and includes information such as a region start height and a region end height.

The time condition section includes a moving time before the start of the work, a moving time after the end of the work, a scheduled start time of the work, a required start time of the work, a planned end time of the work, and a required end time of the work.

In the movement time before the start of the work, the time required for the movement when the movement of the work place occurs immediately before the execution of the work described in the work content is set. In the movement time after completion of the work, a time required for the movement when the movement of the work place occurs immediately after the work described in the work content is performed is set.

The scheduled work start time is the time at which the work described in the work content can be executed. For example, when the scheduled work end time of the previous work is specified and the start time of the target work is not specified, the scheduled work start time The scheduled work end time of the work is the scheduled work start time of the target work.

The required work start time is the time at which the work described in the work content needs to be started. For example, the scheduled work start time of the next work is set, the required time of the target work is set, and the start time is set. If not specified, the time obtained by subtracting the required time from the scheduled work start time of the next work is the scheduled work start time of the target work.

The scheduled work end time is the scheduled end time of the work described in the work content. The work end required time is a time at which the work described in the work content needs to be ended.

The work situation condition part is composed of related work and work situation. The related work is the work name of the work serving as a reference for the start condition of the target work. The work status sets the relation between the reference work and the target work, and for example, the start time and the end time can be set as the work status.

The work start conditions include changes in attribute values constituting the work content information 1-5, activation and termination of tools and applications, and events in which other applications occur, such as incoming e-mails. It may be described in association with an event serving as a trigger.

The adjustment flag shown in FIG. 10 is used when rescheduling of a work plan is required due to a delay in travel time or the like.
Set a value such as "OK" or "NO". For example, a work requiring a coordination by another party when rescheduling, such as a meeting or a visit to a customer with a promised time, is not subject to rescheduling if the adjustment flag is set to “impossible”.

The work order is the order added to the work for which the work order is set. If the work execution order cannot be defined, an undefined state is set.

In this example, the priority of the place condition, the time condition, and the work condition condition can be set. The priority defines the priority of the place condition, the time condition, and the work condition condition at the time of execution, and includes “place first”, “time first”, “time → place → work situation”, “place → time → work”. Set a value such as "Status".

For example, if the setting is made such that the place condition has a higher priority than the time condition, such as “place first”, the following control can be performed at the time of execution.

A) An event occurs when the location condition is satisfied but the time condition is not yet satisfied. B) When the time condition is satisfied, but the place condition has not yet occurred, no event occurs. C) An event occurs when the time condition is satisfied and the location condition is also satisfied. Next, the processing procedure of the location condition input processing in step 108 of FIG. 4 will be described. FIG. 12 is a flowchart illustrating a processing procedure of the location condition input processing according to the present embodiment. First, in step 1000, selection of the position detecting means 34 is executed. Examples of the position detecting means 34 include a GPS and a beacon, and these position detecting means 34 have different detectable accuracy.

In step 1002, the work place table to be used is switched according to the selected position detecting means 34. The work place table is a table for managing the coordinate information of the work place, and an example of the configuration is shown in FIG.

The work place table shown in FIG. 13 is composed of a place, plane coordinates, area radius, classification, additional information flag, and the like. The place is a place name of a place that may be a work place. The plane coordinates are information for specifying the position of the place, and are, for example, latitude, longitude, and altitude. The coordinates may be one-to-one correspondence between the coordinates on the map and the coordinates on the ground, and the coordinates on the map and the coordinates on the ground may not necessarily be the same value. If the coordinates on the map are different from the coordinates on the ground, they are converted to coordinates on the ground when setting the location conditions in the work start information table.

The area radius is information for defining an area to be regarded as a work place, and is information indicating the radius of a circle centered on coordinates. The classification is information for classifying places, and is used for conditions for narrowing down the work place information 1-10. The additional information flag is a flag indicating whether or not there is additional location information corresponding to the location, and is set when the additional location information exists.

FIG. 14 is a diagram showing an example of the location additional information table of the present embodiment. The place additional information table includes places, place details, floor numbers, and heights. The location details
Information that defines the location for each height or number of floors. For example, in the case of a five-story building, the first and second floors are “bank A”,
Information such as "B Trading" is set on the fourth floor and "C office" is set on the fifth floor.

The height is information defining the height of a space regarded as a work place, and is composed of information such as a region start height and a region end height.

FIG. 15 is a diagram showing another example of the work place table of the present embodiment. In FIG. 13, an area to be regarded as a place is defined by coordinates and a circle, a cylinder, or a sphere centered on the coordinates. However, here, the area is defined by vector data.

The work place table shown in FIG. 15 is composed of a place, plane coordinates representing a region, a classification, and an additional information flag. The place is the name of a place that may be a work place, as in FIG.

The plane coordinates representing a region are coordinates that are reference points when a boundary line of a region regarded as a place is approximated by a straight line. Therefore, the area regarded as a place is a closed area drawn by connecting the coordinates representing the area sequentially.

The classification is information for classifying places. The additional information flag is a flag representing whether or not there is location additional information corresponding to the location.

The work place table of FIG. 13 can have a smaller table size than the work place table of FIG. However, since a region regarded as a place is represented by a circle, a cylinder, or a sphere, there is a problem in place detection accuracy.
Therefore, usually use the work place table of FIG.
If there is overlap in the area, FIG.
It is also conceivable to have a work place table and determine a place area.

Here, step 1 shown in FIG.
000, the position detection means 34 to be used in the selection of the position detection means 34 is selected in advance, and the work place table to be used corresponding to the selected position detection means 34 is switched in step 1002 to correspond to the position detection means 34. Although it is described that the work place is defined with the accuracy described above, a method of selecting the position detecting means 34 to be used for each place is also conceivable.

Next, in step 1004 of FIG. 12, it is selected whether to execute a place condition input using a registered work place or to newly register a work place and execute a place condition input process.

If a new work place is to be registered, a new work place registration process is executed in step 1014. The new work place registration process described here is a process of newly adding information related to a work place to a work place table using a map. FIG. 16 shows a screen example of the work place new registration processing, and FIG. 17 shows a detailed processing flow.

As shown in FIG. 17, in the new work place registration processing of this embodiment, first, a new registration screen is displayed in step 1100. In step 1102, a work place to be input is specified on the map displayed on the new registration screen. In step 1104, a place name corresponding to the designated place is input. In step 1106, a work place table is set using the coordinate information and the place name of the designated place.

On the other hand, if the process of inputting the place condition using the registered work place is selected in step 1004 of FIG. 12, the process of inputting the work place by the place name or the process of inputting using the map Is selected in step 1006.

Step 1 when inputting by place name
At 008, a condition input process based on the place name is executed. The condition input process based on the place name is a process of selecting place information from the work place table and setting it in the work start information table.

FIG. 18 shows a detailed processing flow of condition input by place name. In step 1200 of FIG. 18, the work place table is read, and a list of registered work places is displayed. FIG. 19 shows a display example of the work place list. In this example, the work places are sorted and displayed according to the classification stored in the work place table.

In step 1202, it is checked whether the work place to be input is registered in the work place table. If not, step 1204 is performed.
Execute the new work place registration process. This new work place registration process is the same as the process shown in FIG. If registered, select a work place from the displayed work place list and return.

If the input method using the map is selected in step 1006 of FIG.
At 010, a condition input process using a map is executed. The condition input process using a map is a process of creating work place information 1-10 by pointing to the map with a pointer using a pointing device such as a mouse, and setting the work place information 1-10 in a work start information table. FIG. 20 shows a processing flow for inputting conditions using a map, and FIG. 22 shows an example of a screen.

First, a detailed processing flow of condition input using the map of FIG. 20 will be described. In step 1300, the position of the work place is indicated on the map. In step 1302, a work place matching the plane coordinates of the designated position is searched using the work place table.

In step 1304, it is checked whether or not there is a matching work place in the work place table. If there is, the processing after step 1308 is executed. If not, the new work place registration processing is executed in step 1306. And return. The work place new registration process is shown in FIG.
Is the same as that shown in FIG.

In step 1308, location additional information of the matched work location is obtained and displayed in a list. In step 1310, it is checked whether or not there is place additional information corresponding to the work place. If there is no place additional information, in step 1312 the place additional information is inputted, and the inputted information is newly added to the place additional information table. I do.

If there is location additional information corresponding to the work location, in step 1314 the location additional information is selected from the list of location additional information, and the process returns.

FIG. 21 is a diagram showing an example of a display screen of the location additional information according to the present embodiment. Here, an example is shown in which the building A is designated on the map and the location additional information associated with the building A is displayed. The location additional information “A building”, “place name”, and “floor” in FIG. And "altitude" respectively correspond to "place", "place details", "number of floors", and "height" in the place additional information table of FIG.

In this example, height information that cannot be represented by plane coordinates is managed as location additional information, but any information may be managed as long as it is attribute information corresponding to plane coordinates.

[0109] The display timing of the location additional information is determined when the pointer is located in the area of the location having the location additional information on the map or on the map, and the user executes the display processing of the location additional information. Time is conceivable.

FIG. 22 is a diagram showing an example of a screen of a location condition input process using a map according to the present embodiment. On the screen of the place condition input process using the map, the work place information 1-1 is displayed on the map.
The efficiency of the input process can be improved by confirming whether 0 has been set or not, and the presence or absence of additional work information.

In this example, the place where the work place information 1-10 is set is displayed with the place name. The place name where the place additional information exists in the work place is underlined. The display of the work place information 1-10 set / unfinished and presence / absence of work additional information may be changed by a different color display method or the like.

The arrows on the map indicate the movement relationship of the work place. This example shows that a work plan for moving a work place in the order of the CC post office, the BB bank, and the A building is made.

Next, a place condition setting process is executed in step 1012 of FIG. The location condition setting process is a process of storing the set information in the work start information table.

FIG. 23 shows a detailed processing flow of the location condition setting processing. In step 1600 of FIG. 23, it is checked whether or not the work place has been moved immediately before the work described in the work content is executed. If the work place has been moved, the movement time calculation processing is executed in step 1602. . The moving time calculation process is a process of calculating the time required for moving a place.

FIG. 24 shows a detailed processing flow of the movement time calculation processing. In step 2000 in FIG. 24, it is checked whether or not the set work start condition includes a work that requires movement. If there is no work that requires movement, the process returns. In step 2002, a moving means for moving to the next place such as a train or a bus is set.

In step 2004, a place where the work is being performed (work place before movement) is acquired before work involving movement, and in step 2006, the moving means, the work place before movement and the movement are obtained using the movement time table. The travel time is calculated from the post-work place.

FIG. 25 shows an example of the structure of the movement time table. The moving time table shown here is composed of a working place before moving, a working place after moving, moving means and a required time, and when the working place before moving, the working place after moving and the moving means are defined, the corresponding required time is determined. it can.

In step 2008, the start time of the work involving movement is searched, and in step 2010, the time to depart from the work place before movement is calculated using the start time of the work involving movement and the movement time.

In step 2012, it is designated whether or not to end the departure time calculation process. If not, the process from step 2000 to step 2012 is repeated, and if it is to be ended, the process returns.

Next, in step 1604 of FIG. 23, the work place is set to the work place of the work start information table start condition part.
The calculated time is set in the time condition part of the work start information table start condition part.

In step 1606, it is checked whether or not there is a setting of a scheduled work start time, a scheduled work end time, a required work start time, and a required work end time. Set the order indefinite and return. If there is such a setting, in step 1610, a scheduled work start time, a scheduled work end time, a required work start time, and a required work end time are set, and the process returns to the place condition input processing of FIG. FIG.
In the location condition input process, the process returns to the work plan creation process of FIG.

In the place condition input processing of the work support system according to the present embodiment, the order of movement to the place where the work is to be performed and the reference time for starting the work are input, and each work is performed in accordance with the input movement order. After calculating the travel time between the work places when moving the place, using the work reference time and the calculated travel time that defines the required time of each work, the work start condition described in the place, The place condition setting process may be performed by converting into work start conditions described by place and time.

In the travel time calculation process, a travel means used when traveling between the work places is input, and a travel time to the destination when the input travel means is used is calculated. A process of presenting the work start time and the work end time at the destination work place to the worker may be performed using the work reference time that defines the required time of the work and the calculated movement time.

Next, the processing procedure of the time condition input processing in step 110 of FIG. 4 will be described. FIG. 26 is a flowchart showing the processing procedure of the time condition input processing of the present embodiment. In step 1400, it is selected whether or not to start the work to be registered repeatedly. If it does not start repeatedly,
In step 1402, a work start date is specified using a calendar or the like. In step 1404, the scheduled work start time,
The scheduled work end time and the like are set, and the processing of step 1416 and thereafter is executed.

In the case of repetition, it is determined in step 1406 whether or not the repetition unit is day or more. If the repetition unit is hour, minute, etc., in step 1408, time, minute, etc. are set as the start time interval. The processing after 1416 is executed. If the repetition unit is not time, a repetition unit such as month, week or day is set in step 1410.

In step 1412, a start date and an end date of the repetition are designated, and a range in which the set repetition condition is valid is set. In step 1414, a scheduled work start time and a scheduled work end time are set.

In step 1416, a time condition setting process is executed for the set work start date and time, and the routine returns. The time condition setting process is a process of storing the set work start date and time in the work start information table.

FIG. 27 shows a detailed processing flow of the time condition setting processing. In step 1700 of FIG. 27, it is checked whether or not the work place has been moved immediately before executing the work described in the work content. If the work place has been moved, the movement time calculation processing is executed in step 1702. . The movement time calculation processing is the same as the processing in FIG.

At step 1704, the work place is set to the work place of the work start information table start condition part, the time condition obtained by the calculated moving time is set to the time condition part of the work start information table start condition part, and the work order is set to work. Set the work order in the start information table and return.

Next, the processing procedure of the work situation condition input processing in step 112 of FIG. 4 will be described. First, FIG. 28 shows a screen example of the work situation condition input processing, and FIG. 29 shows a detailed processing flow.

FIG. 28 is a diagram showing a screen example of the work situation condition input processing of the present embodiment. FIG. 28 shows an example in which the start and end conditions of the work whose contents are “work 1”, “work 2”, “work 3” and “work 4” are set. In this example, when “Work 1” ends, “Work 2” and “Work 3” start, and when “Work 3” ends, “Work 4” starts.

FIG. 29 is a flowchart showing the processing procedure of the work situation condition input processing according to this embodiment. In FIG. 29, a related work to be used as a start condition is specified in step 1500, and a work condition serving as a start condition is set in step 1502. In step 1504, the set work status is set in the work start information table, and the process returns. The work status condition setting process of step 1504 is a process of storing the set information in the work start information table.

FIG. 30 shows a detailed processing flow of the work situation condition setting processing. In step 1800 of FIG. 30, it is checked whether or not the work place has been moved immediately before executing the work described in the work content. If the work place has been moved, the movement time calculation processing is executed in step 1802. . The movement time calculation processing is the same as the processing in FIG.

In step 1804, the work place of the movement destination is set to the work place of the work start information table start condition part, the calculated movement time is set to the movement time before work start of the work start information table start condition part, and the related work and work are set. The status is set in the work status condition part of the work start information table start condition part.

At step 1806, it is checked whether or not the scheduled work start time, scheduled work end time, required work start time and required work end time are set. If not, at step 1808, the work order in the work start information table is undefined. And return. Step 181 if any
At 0, the scheduled work start time, the scheduled work end time, the required work start time, and the required work end time are set, and the routine returns.

The work plan registration process performed by the work plan registration unit 2-6 includes the work plan information 1 created in the work plan creation process.
-7 is stored in the work execution management unit 2-3, and the work plan information 1 is stored.
This is a process of registering the work start condition, which is a component of -7, in the worker status monitoring unit 2-2.

FIG. 31 shows a detailed flow of the work plan registration process. In step 200 of FIG.
The work start condition is read from the work start condition table created in step -1. In step 202, it is determined whether or not there is a place condition to be monitored by the worker status monitoring unit 2-2 in the work start condition. The location conditions are extracted from the list, and the extracted location conditions are registered in the worker status monitoring unit 2-2 in step 206.

In step 208, it is determined whether or not there is a time condition to be monitored by the worker status monitoring unit 2-2 in the work start condition, and if there is a time condition to be monitored in the work start condition, the process proceeds to step 210. A time condition is extracted from the start condition, and the extracted time condition is determined in step 212 by the worker status monitoring unit 2.
-2.

In step 214, it is determined whether or not there is a work condition to be monitored by the worker condition monitoring unit 2-2 in the work start condition. If there is a work condition to be monitored in the work start condition, step 216 is performed. In step 218, the work condition is extracted from the work start condition, and the extracted work condition is registered in the worker condition monitoring unit 2-2 in step 218.

The work execution process is a process executed by the work execution management unit 2-3. The work execution process presents the work contents to the worker and notifies the departure time according to the work plan information 1-7. The rescheduling of the work plan information 1-7 is executed.

FIG. 32 shows a detailed processing flow of the work execution processing. In step 300 of FIG. 32, the worker status is monitored using the worker status monitoring unit 2-2. The worker status monitoring unit 2-2 generates an event when the status of the worker matches the registered work start condition.

Here, the power supply of the device that operates in accordance with the processing of the worker status monitoring unit 2-2 and the work execution management unit 2-3 is not particularly specified, but when the power consumption is reduced. By separating the power supply of the device corresponding to the worker status monitoring unit 2-2 and the power supply of the device corresponding to the work execution management unit 2-3, the power supply of the device corresponding to the worker status monitoring unit 2-2 is required. A method of turning on only when possible is conceivable.

As an example of implementing this method, only the device corresponding to the worker status monitoring unit 2-2 is kept on at all times, and when the worker status monitoring unit 2-2 generates an event, A configuration in which the power supply of the device corresponding to the execution management unit 2-3 is turned on can be considered.

In step 302, work plan information 1-7
Evaluate the work start condition stored in. Step 304
Then, it is checked whether or not there is a work start condition that matches the situation of the worker. If not, the processing after step 312 is executed.

If there is a work start condition that matches the situation of the worker, it is determined in step 306 whether or not the work plan information 1-7 is to be rescheduled. Reschedule 1-7. The rescheduling is a process of resetting the time condition of the work plan information 1-7 when there is a certain difference between the estimated arrival time and the actual arrival time.

[0146] It should be noted that, for example, meetings, visits to customers with promised time,
If rescheduling requires an adjustment by another person, setting the adjustment flag to “impossible” will not allow the work to be rescheduled.

In step 310, the work content corresponding to the work start condition is executed. For example, when the corresponding work content is the preparation of a report, activation of a word processor and display of related cases are performed. In step 312, it is designated whether or not to end the execution of the work plan. If not, the processes in steps 300 to 312 are repeated, and if it is to be ended, the process returns.

Although the process of outputting the work history information 2-4 is omitted here, when the worker has performed the work described in the work content, the work name, the start / end time of the work,
It is also conceivable to execute a process of outputting a status value or the like at the time of termination as work history information 2-4.

An example of processing for feeding back the work history information 2-4 to the design phase of the work plan when the work history information 2-4 is accumulated in the work execution processing will be described.

As the work history information 2-4, information for calculating the required time required for the work, such as the start / end date and time of the work, and the travel time required for moving between work places, is stored for each work. For example, the following standard value is calculated. The standard values calculated here are used in the design phase of the work plan.

(1) The work is classified for each work type, and a standard value of the time required for performing the work is calculated for each work type. The calculated standard value is used as a value temporarily set in the time condition of the work plan when the work execution time is unknown.

(2) Even when the same means of transportation is used for movement between work places, if the time required for movement differs for each date and time due to commuting time zones, traffic congestion, etc., the standard value of the travel time for each date and time Is calculated. The calculated standard value is used as a value set in the work plan when improving the accuracy of the travel time.

In the embodiment described above, the method of describing the work plan information 1-7 by using the current position, time, and work status as information for recognizing the situation of the worker has been described. A method is also conceivable in which the work plan information 1-7 is described using the operation of the worker, the use state of the mobile terminal, and the like in addition to the information on the current position, time, and work status. The movement of the worker is information such as whether the worker is walking, operating the portable terminal, whether the worker is working, and the like, and the usage state of the portable terminal is, for example, whether the worker carries the portable terminal. Information.

As described above, according to the work support system of the present embodiment, since the work schedule is created by combining not only the time but also the place and the work status, the work schedule for the mobile work can be easily created. It is possible to provide an appropriate work schedule according to the situation of the worker defined by the time, place, work situation, and the like.

(Embodiment 2) A work support system according to Embodiment 2 in which a work plan designing means for designing a work plan and a work execution means for supporting the execution of work are realized by separate housings will be described. .

FIG. 33 shows an example in which a work plan designing means for designing a work plan of the work support system of the present embodiment and a work execution means for supporting the work execution are realized by separate housings.
34 and FIG.

When the work plan design means and the work execution means are realized in one case, the design of the work plan such as map information 1-8, travel time information 1-9, work place information 1-10, etc. It is necessary to manage information necessary for the phase together with the work plan information 1-7, but the work plan information 1-7 can be changed even in the work execution phase.

If the work plan design means and the work execution means are separated from each other, the work plan information 1-7 cannot be changed in the work execution phase, but it is necessary to manage information necessary for designing the work plan. Less, and the file size is smaller.

FIGS. 33 and 34 are block diagrams showing an example in which the work support system is realized by a casing in which the work plan design means and the work execution means are separated. In this configuration, the work plan information 1-7 and the work content information 1-5 created by the work plan designing means are registered in the work executing means.

As shown in FIG. 33, the work plan designing means of this embodiment comprises a data file 41, a CPU 42, a memory 43, a ROM 43-1, a RAM 43-2, an input means 44, and a display 45. Have.

The data file 41 contains the work content information 1-
5, work plan information 1-7, map information 1-8, travel time information 1-9, work place information 1-10, and the like. The CPU 42 is a processing device that controls the entire work plan designing means.

The memory 43 includes a ROM 43-1 and a RAM 43
-2, and is a storage device for storing various processing programs and data. ROM 43-1 stores work plan information 1
-7 is a storage device for storing a processing program for realizing processing such as creation of -7.

The RAM 43-2 is a storage device for storing various tables and data. The input means 44 is a device for inputting data necessary for creating a work plan and instructing a selection of a work, and is, for example, a screen input device for controlling mouse or pen input or a code data input device such as a keyboard.
The display 45 is a display device that displays information related to the definition of the work plan information 1-7.

In the work support system of this embodiment,
Although the ROM 43-1 and the RAM 43-2 are separate blocks, the ROM 43
-1 and a storage area for data stored in the RAM 43-2.

FIG. 34 is a diagram showing a configuration example of the work execution means of the present embodiment. As shown in FIG. 34, the work performing means of the present embodiment comprises a data file 51, a CPU 52, a memory 53, a ROM 53-1, a RAM 53-2, a position detecting means 54, a timer 55, an input means 56 , A display 57, and a notification unit 58.

The data file 51 is a file for storing work plan information 1-7, work content information 1-5 created by the work plan designing means, information necessary for performing the work, and the like.
The CPU 52 is a processing device that controls the entire work execution means.

The memory 53 has a ROM 53-1 and a RAM 53
-2, and is a storage device for storing various processing programs and data. ROM 53-1 stores work plan information 1
This is a storage device for storing various processing programs for realizing processes such as -7 registration, work plan execution, work result evaluation, and the like.

The RAM 53-2 is a storage device for storing various tables and data. The position detecting means 54 is a means for detecting the current position of the worker. The timer 55 is a circuit that generates a time event when the time registered in advance is reached.

The input means 56 is a device for inputting data necessary for creating a work plan and instructing the selection of a work, and is, for example, a screen input device for controlling mouse or pen input or a code data input device such as a keyboard. Display 5
Reference numeral 7 denotes a display device for displaying information on work. The notifying unit 58 is a device that notifies a worker when an event occurs, and is, for example, a device such as a sound generating device or a vibration device.

In the work support system of this embodiment,
Although the ROM 53-1 and the RAM 53-2 are separate blocks, the ROM 53
-1 and a storage area for data to be stored in the RAM 53-2.

The position detecting means 54 is registered in advance by using a system for measuring the latitude, longitude and altitude of the current terminal position such as GPS, or a system for acquiring location information such as a beacon or PHS. When a detected alarm location is detected, a location event is generated.

The GPS is a system that receives radio waves from 24 GPS satellites orbiting 21,000 km above the ground and can know the current position and traveling direction. The beacon is a narrow-area information providing unit that is also used in the road traffic information system “VICS” or the like.

Here, an example is shown in which the work plan designing means and the work executing means are realized by two structures. However, in addition to the structure examples shown here, the following structures are also conceivable. That is,
A location detection device that performs processing of the worker status monitoring unit 2-2;
The task execution device that performs the processing of the work execution management unit 2-3 is realized in a separate housing.

In this configuration, when the worker status matches the work start condition, the worker status monitoring unit 2-2 transmits an event to the work execution management unit 2-3 by the communication means of the location detection device. Work execution management unit 2 that received the event
-3 performs the same processing as the flow described in the first embodiment.

The communication means used in this example only needs to be capable of data communication, and may be wireless or wired. In the case of wireless communication, it is necessary to manage the location detection device and the task execution device so as not to be separated from each other by a certain distance or more. As a method of keeping the wireless air power away from a certain distance or more, for example, there is a method of reducing the wireless aerial power so that the wireless aerial power cannot be used if the wireless air power exceeds a certain distance.

In the case of wireless communication, it is also necessary to provide a mechanism for managing the correspondence between the location detection device and the task execution device. For example, by having an identifier common to the location detection device and the task execution device and recognizing the identifier. A method of managing the correspondence and the like can be considered.

As described above, according to the work support system of the present embodiment, the work schedule is created by combining not only the time but also the place and the work situation, so that the work schedule of the mobile work can be easily created. It is possible to provide an appropriate work schedule according to the situation of the worker defined by the time, place, work situation, and the like.

(Embodiment 3) A work support system according to Embodiment 3 which is realized by a housing to which a communication means for transmitting and receiving processing programs and information necessary for performing work support is added will be described.

FIG. 35 is a diagram showing a schematic configuration of the work support system of the present embodiment. As shown in FIG. 35, the work support system of the present embodiment comprises a data file 61, a CPU
62, a memory 63, a ROM 63-1 and a RAM 63
-2, a position detecting means 64, a timer 65, an input means 66, a display 67, a notifying means 68, and a communicating means 69.

The data file 61 contains the work content information 1-
5, work plan information 1-7, map information 1-8, travel time information 1-9, work place information 1-10, a file storing information necessary for work execution, and the like. The CPU 62 is a processing device that adds or resets a work plan and controls the entire work support system based on the processing program and information temporarily received from the server via the communication unit 69.

The memory 63 has a ROM 63-1 and a RAM 63
-2, and is a storage device for storing various processing programs and data. ROM 63-1 stores work plan information 1
This is a storage device for storing various processing programs for realizing processes such as creation of job plan information, registration of work plan information 1-7, execution of work plan, and evaluation of work result.

The RAM 63-2 is a storage device for storing various tables and data. The position detecting means 64 is a means for detecting the current position of the worker. The timer 65 is a circuit that generates a time event when the time registered in advance is reached.

The input means 66 is a device for inputting data necessary for creating a work plan and instructing selection of a work, and is, for example, a screen input device for controlling mouse or pen input or a code data input device such as a keyboard. Display 6
Reference numeral 7 denotes a display device for displaying information on work.

The notifying means 68 is a device for notifying an operator when an event occurs, and is, for example, a device such as a sound generating device or a vibration device. The communication means 69 is a device for transmitting and receiving a processing program for operating a computer as a work support system and information necessary for the processing to and from a server.

In the work support system of this embodiment,
Although the ROM 63-1 and the RAM 63-2 are separate blocks, the ROM 63-1 and the
-1 and a storage area for data stored in the RAM 63-2.

The position detecting means 64 is registered in advance using a system for measuring the latitude, longitude and altitude of the current terminal position such as GPS, or a system for acquiring location information such as a beacon or PHS. When a detected alarm location is detected, a location event is generated.

The GPS is a system that receives radio waves from 24 GPS satellites orbiting 21,000 km above the ground and can know the current position and traveling direction. The beacon is a narrow-area information providing unit that is also used in the road traffic information system “VICS” or the like.

Communication means 69 may be any means capable of performing data communication, and may be wireless or wired. When the communication unit 69 is a device that performs wireless communication and is configured to be separable from the task execution device, it is necessary to manage the communication unit 69 and the task execution device so as not to be separated by a certain distance or more.
As a method of keeping the wireless power above a predetermined distance, for example, there is a method of reducing wireless aerial power.

In the case of wireless communication, it is also necessary to provide a mechanism for managing the correspondence between the communication means 69 and the task execution device. For example, the communication means 69 and the task execution device have an identifier common to each other. And a method of managing the response.

Here, the program to be transmitted and received is J
If ava or the like is used, the program can be run immediately on the spot without performing processing such as installation. By having communication means 69 for information and programs,
It will be possible to respond suddenly when information necessary for sales activities and estimation software are needed.

Further, even when the work support system is composed of two housings as in the second embodiment, the work plan information 1-7 can be changed in the work execution phase.

As described above, according to the work support system of the present embodiment, the work schedule is created by combining not only the time but also the place and the work situation, so that the work schedule for the mobile work can be easily created. It is possible to provide an appropriate work schedule according to the situation of the worker defined by the time, place, work situation, and the like.

[0193]

According to the present invention, since a work schedule is created by combining not only time but also place and work status, etc., it is easy to create a work schedule for mobile work, and time, place, work status and the like can be obtained. It is possible to provide an appropriate work schedule according to the prescribed situation of the worker.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a schematic configuration of a work plan designing unit in a work support system according to a first embodiment.

FIG. 2 is a diagram illustrating a processing outline of a work support system according to the first embodiment.

FIG. 3 is a diagram illustrating a system configuration of a work support system according to the first embodiment.

FIG. 4 is a flowchart illustrating a procedure of a work plan creation process according to the first embodiment;

FIG. 5 is a diagram illustrating an example of a work plan creation screen for designating a work date and time according to the first embodiment.

FIG. 6 is a diagram illustrating an example of a work plan creation screen for designating a work place according to the first embodiment.

FIG. 7 is a diagram illustrating an example of a work content table according to the first embodiment.

FIG. 8 is a diagram illustrating an example of a work procedure table according to the first embodiment.

FIG. 9 is a diagram illustrating an example of a user attribute table according to the first embodiment.

FIG. 10 is a diagram illustrating an example of a work start information table according to the first embodiment.

FIG. 11 is a diagram illustrating details of a configuration example of a start condition unit according to the first embodiment.

FIG. 12 is a flowchart illustrating a processing procedure of a location condition input process according to the first embodiment.

FIG. 13 is a diagram illustrating an example of a work place table according to the first embodiment.

FIG. 14 is a diagram illustrating an example of a location additional information table according to the first embodiment.

FIG. 15 is a diagram illustrating another example of the work place table according to the first embodiment.

FIG. 16 is a diagram illustrating a screen example of a new work place registration process according to the first embodiment.

FIG. 17 is a flowchart illustrating a processing procedure of a new work place registration process according to the first embodiment.

FIG. 18 is a flowchart illustrating a processing procedure of a place condition input process based on a place name according to the first embodiment.

FIG. 19 is a diagram illustrating a display example of a registered work place list screen according to the first embodiment.

FIG. 20 is a flowchart illustrating a processing procedure of a place condition input process using a map according to the first embodiment.

FIG. 21 is a diagram illustrating an example of a display screen of the location additional information according to the first embodiment.

FIG. 22 is a diagram illustrating a screen example of a place condition input process using a map according to the first embodiment.

FIG. 23 is a flowchart illustrating a processing procedure of a location condition setting process according to the first embodiment.

FIG. 24 is a flowchart illustrating a processing procedure of a travel time calculation process according to the first embodiment.

FIG. 25 is a diagram illustrating a configuration example of a movement time table according to the first embodiment.

FIG. 26 is a flowchart illustrating a processing procedure of a time condition input process according to the first embodiment.

FIG. 27 is a flowchart illustrating a processing procedure of a time condition setting process according to the first embodiment.

FIG. 28 is a diagram illustrating a screen example of a work situation condition input process according to the first embodiment.

FIG. 29 is a flowchart illustrating a processing procedure of a work situation condition input process according to the first embodiment.

FIG. 30 is a flowchart illustrating a processing procedure of a work situation condition setting process according to the first embodiment.

FIG. 31 is a flowchart illustrating a procedure of a work plan registration process according to the first embodiment.

FIG. 32 is a flowchart illustrating a processing procedure of a work plan execution process according to the first embodiment.

FIG. 33 is a diagram illustrating a configuration example of a work plan designing unit according to the second embodiment.

FIG. 34 is a diagram illustrating a configuration example of a work performing unit according to the second embodiment.

FIG. 35 is a diagram illustrating a schematic configuration of a work support system according to a third embodiment.

[Explanation of symbols]

1-1: User interface management unit, 1-2: Work content input unit, 1-3: Work start condition input unit, 1-4: New work place / moving time registration unit, 1-5: Work content information, 1
-6: Work start information, 1-7: Work plan information, 1-8 ...
Map information, 1-9: travel time information, 1-10: work place information, 1-3-1: location condition input section, 1-3-2: time condition input section, 1-3-3: work status condition Input unit, 2-1
... Work plan design section, 2-2 ... Worker situation monitoring section, 2-3
... Work execution management unit, 2-5 ... Work result management unit, 2-6 ...
Work plan registration unit, 2-4 work history information, 31 data file, 32 CPU, 33 memory, 33-1 R
OM, 33-2 RAM, 34 position detecting means 35
Timer, 36 input means, 37 display, 38
Notifying means 41 41 Data file 42 CPU 43
... Memory, 43-1 ... ROM, 43-2 ... RAM, 44
... input means, 45 ... display, 51 ... data file, 52 ... CPU, 53 ... memory, 53-1 ... ROM,
53-2 RAM, 54 position detecting means, 55 timer, 56 input means, 57 display, 58 notification means, 61 data file, 62 CPU, 63 memory, 63-1 ROM, 63 -2 RAM, 64 position detecting means, 65 timer, 66 input means, 67 display, 68 notification means, 69 communication means.

Claims (7)

[Claims] 1. A work plan designing method for creating a work plan indicating a work to be performed by a worker, wherein the work contents information indicating the contents of the work to be performed by the worker is input, and a place where the work is to be performed. And input the time to perform the work, and the work start condition described in the situation of the worker expressed by the combination of the input place and time, and the work to be performed when the work start condition is satisfied A work plan design method characterized by creating work plan information including work content information indicating the contents of a work. 2. Entering a moving order to a place where the input work should be performed and a reference time for starting the work,
Calculate the travel time between the work places when moving each work place in accordance with the input movement order, and using the work reference time and the calculated travel time that define the required time of each work, the input is performed. The work plan design method according to claim 1, wherein the work start condition described in the place is converted into the work start condition described in the place and the time. 3. Entering a moving means used when moving between each work place, calculating a moving time to a destination when the input moving means is used, and calculating a time required for work at the moving destination. The work plan design method according to claim 1, wherein the work start time and the work end time at the work place of the movement destination are presented using the prescribed work reference time and the calculated movement time. 4. A work support method for supporting a worker performing a work in accordance with a work plan created in advance, wherein the state of the worker is monitored according to the contents of work start conditions stored in the work plan. When the worker's situation matches the work start condition indicated in the work plan, the work content information registered in the work plan is presented, and the difference between the worker's situation and the work start condition indicated in the work plan is displayed. A work support method characterized by re-creating a subsequent work plan from information indicating the current location and time of a worker when a problem occurs. 5. After presenting the work content information,
Information for calculating the required time of the work for each work performed by the worker is stored as work history information, the work stored in the work history information is classified by work type, and work is performed for each classified work type. Calculate the standard value of the required time of the work, and when the work of the same work type as the classified work type is defined at the time of creating the work plan, the standard value of the required time of the work is estimated value of the required time of the work 5. The work support method according to claim 4, wherein the work start condition is set by using the method. 6. Information for calculating a travel time for each moved work place is accumulated as work history information, and the information accumulated in the work history information is classified for each moving means or for each moving date and time, and the classified movement is performed. A standard value of the travel time between the work places is calculated for each means or for each travel date and time, and the work in which the movement between the classified travel means or the same work place as the work place for the travel date and time occurs is defined when the work plan is created. The method according to claim 4, wherein, in the case of the calculation, the standard value of the travel time between the work places is used as a predicted value of the travel time between the work places to calculate the travel time. Work support method described in. 7. A processing program for operating a computer as a work support system and data necessary for the processing are temporarily received from a server via a communication unit, and the received data and the processing program are used to execute a work plan. The work support method according to claim 4, wherein addition or resetting is performed.