JPH08167062A - Transaction processor - Google Patents

Abstract

PURPOSE: To prevent the transaction processor from being shut down even if trouble occurs by making an alternative means perform the transaction processing of a medium, which is received and discharged by a transaction terminal machine, on a medium operation robot side outside the transaction terminal machine at the time of the transaction processing of the transaction terminal machine which performs transaction operation by receiving and discharging the medium. CONSTITUTION: When an operation robot 12 is connected to an automatic teller machine(ATM) 11, the ATM adaptive interface 38 of the operation robot 12 is connected to the robot adaptive interface 37 of the ATM 11 to make a communication connection, and the CPU 39 of the operation robot 12 controls the driving of a money payment/replenishment processing part 40 and a money reception/collection processing part 41 to make a communication connection. The CPU 39 of this operation robot 12 controls those money payment/replenishment processing part 40 and money reception/collection processing part 41 and current data are managed in a storage part 42. The ATM 11 and operation robot 12 are equipped with fault occurrence detection sensors S1 and S2 and if a fault occurs to the ATM 11, the operation robot 12 substitutes without closing the ATM 11.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction processing device such as an automatic teller machine (ATM), and more specifically, it can transact different types of media such as banknotes, coins, wads, checks, and banknotes of other countries. A transaction processing device that can be used.

[0002]

2. Description of the Related Art In recent years, there has been known a cash replenishment system which automatically replenishes a transaction terminal such as an ATM with cash to maintain the operation of the transaction terminal and reduce the operation of staff. This type of cash replenishment system is set to automatically replenish a certain amount of money and continue operating the transaction terminal when the operating balance of the transaction terminal, which fluctuates for each transaction, falls below a reference amount (for example, JP-A-60-11988, Japanese Patent Application No. 5-85
239).

[0003]

However, when a failure occurs in the trading terminal, the trading function stops and the trading terminal goes down, the operating rate of the trading terminal decreases, and If a transaction terminal fails during the transaction, the customer has an unfavorable problem of having to wait for a long time to recover. Furthermore, the type of transaction handled by one transaction terminal is limited to one or two, such as bills and coins.

In view of this, the present invention makes it possible to carry out transactions and use while maintaining the operation of the equipment without having to bring down the equipment even if a failure occurs, and yet, even though it is a single equipment, it is possible to carry out transactions of different types of transaction media. The purpose of the present invention is to provide a transaction processing device.

[0005]

According to the first aspect of the present invention,
A transaction processing device equipped with a medium operation robot that externally connects to a transaction terminal for receiving / discharging a medium for transaction use, and replenishes / recovers the medium, which is received / released during transaction processing of the transaction terminal. It is characterized by comprising an alternative means for performing the transaction processing of the medium on the side of the medium operation robot.

The alternative means of the invention according to claim 2 is characterized in that when a transaction of a specific medium is designated, a transaction of the specific medium is performed on the side of the medium operation robot which handles the specific medium.

An alternative means of the invention according to claim 3 is characterized in that when an abnormality occurs in the medium processing unit of the transaction terminal, the medium processing unit of the medium operation robot processes the transaction.

According to a fourth aspect of the present invention, there is provided a transaction terminal equipped with a medium carrying path dedicated to an alternative means for carrying and utilizing the transaction at the side of the medium operating robot.

[0009]

According to the present invention, at the time of transaction processing of a transaction terminal that accepts / releases a medium and uses the transaction, the alternative means performs transaction processing of the medium accepted / released by the transaction terminal. This is done on the medium operation robot side connected to the outside.

Further, when the transaction of the specific medium is designated during the transaction processing of the transaction terminal, the alternative means conducts the transaction of the specific medium on the side of the medium operation robot which handles the specific medium.

Further, if an abnormality occurs in the medium processing unit of the transaction terminal during the transaction processing of the transaction terminal, the alternative means performs the transaction processing in the medium processing unit of the medium operation robot.

Further, the transaction terminal machine is provided with a medium transport path dedicated to an alternative means for transporting and utilizing at the time of transaction processing on the side of the medium operation robot, and transports the medium.

[0013]

As a result, even if a failure occurs in the transaction terminal, the transaction terminal is replaced by the medium operation robot side to continue the transaction, so that the transaction is not stopped and stable operation maintenance can be achieved. Even if a failure occurs during the transaction, the transaction can be dealt with without interruption, so that the customer does not have to wait for a long time, and the transaction serviceability to the customer is improved.

Further, since the medium handling robot can handle the special medium, it is possible to trade and use various different types of media through this transaction terminal. For example, AT on a transaction terminal
When M is used, in addition to the banknotes and coins that this ATM handles, it handles special media such as commemorative coins, tubular coins, wads, checks, cash vouchers, foreign currency bills, valuable cards, etc. It is possible to easily use the transaction by using the provided exclusive passage, and it is possible to use various types of transaction media with this one transaction terminal.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings. FIG. 1 shows an internal configuration diagram of an automatic teller machine (ATM) 11 and an operating robot 12. The ATM 11 allows various transactions such as deposit, withdrawal, transfer, balance inquiry, and bookkeeping to be used in a financial store. A self-propelled operation robot 12, which is installed in an automated corner or the like and is provided behind the installed ATM 11 for replenishing / collecting banknotes A ...

The ATM 11 has a deposit transfer line L1 and a dispense transfer line L2 on the upper inner side thereof which communicates with the deposit / withdrawal port 13.
And the rear transport line L3 are connected to one end of each of the three transport lines L1 to L3. Of these, the deposit transport line L1 has a bill discriminating section 14 and a temporary holding section 15 in the middle of the transport line. Stackers 16 and 1 of lower denomination by denomination
7, the collection box 18, and the operation cartridge 19 are connected to each other. Then, at the time of deposit transaction, the banknotes A ... Inserted into the deposit / withdrawal port 13 are guided to the banknote discriminating unit 14 via the depositing / conveying line L1, where data such as authenticity and denomination are discriminated, and then the temporary storage unit. It is temporarily held at 15, and stored in the stackers 16 and 17 corresponding to the denominations after the payment is confirmed.

In addition, the withdrawal / conveyance line L2 is provided with a return section 20 in addition to the above-mentioned bill discriminating section 14 and the temporary holding section 15 in the middle of the conveying line, so that the internal stackers 16 and 17 can be used to transfer information to / from the outside. Up to the gold neck 13 is connected. And at the time of withdrawal transaction, the banknote A fed from the stackers 16 and 17
Is guided to the banknote discriminating section 14 through the withdrawal / conveyance line L2, and after the presence / absence of an abnormality such as two coins is detected and confirmed here, the temporary withdrawal section 15 temporarily holds the withdrawal / payment port. It is released to 13.

In this case, if the deposit is canceled during the transaction, the deposited banknotes held by the temporary holding section 15 are discharged to the deposit / withdrawal port 13 via the dispensing / transporting line L2 which also serves as the return transporting line, and the discrimination is defective. When a banknote is detected, the banknote with a defective deposit discrimination is returned to the return unit 20 and then returned to the deposit / withdrawal port 13. On the other hand, when the withdrawal is canceled, similarly, the withdrawn bills held by the temporary holding unit 15 are collected in the collecting box 18 via the deposit conveying line L1, and similarly the defective banknotes are also collected in the collecting box 18.

Further, the rear transfer line L3 is used for ATM1.
It is provided as an alternative transport line of No. 1 and connects the ATM depositing / dispensing port 13 on the front face of the ATM and the rear connecting part 21 of the ATM rear face in a substantially straight line, and the rear bill discriminating part 22 is arranged in the middle part of this straight line. The front side and the rear side of the ATM are directly connected to each other. Then, when the bills are replenished from the operation robot 12 connected to the rear of the ATM 11 and when the bills are collected by the rear operation robot 12, the rear conveyance line L3 is used to directly convey the bills. The rear banknote discriminating unit 22 discriminates the validity of the conveyed banknotes.

The above-mentioned operational robot 12 has a front connecting portion 23, which is connected at the same height position as the rear connecting portion 21 on the rear surface of the ATM, on the upper front surface of the operating robot 12.
A deposit / withdrawal transfer line L4 is connected to the inside communicating with the front surface connecting portion 23. The pay-in / pay-out transfer line L4 has a pay-in / pay-out discriminating section 24 in the middle of the transfer line, and is connected to each of the defective discrimination collection box 25, the damaged bill collection box 26, and the operation stacker 27. .

At the time of deposit transaction / collection processing for accepting bills as an alternative on the side of the operation robot 12, the AT
The banknotes A ... Inserted into the deposit / withdrawal port 13 on the M11 side are guided to the deposit / withdrawal discriminating section 24 via the rearward transport line L3 and the deposit / withdrawal transport line L4, and bill data such as authenticity and denomination are discriminated here. After that, instead of the operation stacker 27 in the operation robot 12, payment processing / collection processing is performed. At this time, the defective discrimination banknotes are guided to the defective discrimination collection box 25, and the damaged banknotes that are severely damaged are collected in the defective banknote collection box 26. Further, as indicated by an imaginary line in the figure, at the entrance of the deposit / withdrawal transfer line L4, a temporary holding unit 28 for temporarily withdrawing deposit / withdrawal banknotes or a deposited banknote is provided in the preceding stage of the defective collection box 25 or the defective banknote collection box 26. It is also possible to improve the alternative processing performance by providing a discrimination section 29 for discriminating.

Further, at the time of dispensing transaction / replenishment processing for substituting the banknotes from the operation robot 12 side, the banknote A fed from the operation stacker 27 in the operation robot 12 ...
To the deposit / withdrawal discriminating section 24 via the deposit / withdrawal transfer line L4, and after confirming the presence / absence of occurrence of an abnormality such as two-sheet dispensing, the deposit / withdrawal port 1 via the rear transfer line L3 in the ATM.
Release to 3. Further, in the case of replenishment processing, the bills discharged to the deposit / withdrawal port 13 are transferred from the deposit / conveyance line L1.
The replenishment processing is performed on the stackers 16 and 17 of the replenishment destination and the operation cartridge 19 via the.

FIG. 2 is a block diagram of respective control circuits of the ATM 11 and the operation robot 12. When a customer inputs transaction request data into the ATM during deposit / withdrawal transaction, the transaction request data is sent to the CPU 32 via the internal communication interface 31.
Is input to the CPU 32 based on the transaction request data.
Drives and controls the deposit / withdrawal processor 33, and the stacker 16,
17 and drive control of the replenishment processing unit 34 and the collection processing unit 35 in accordance with the banknote storage standby amount in the operation cartridge 19;
The deposit / withdrawal / replenishment / collection data at that time is stored in the storage unit 36.
Manage memory with.

When the operational robot 12 is connected to the ATM 11, the ATM compatible interface 37 of the ATM 11 is communicatively connected to the ATM compatible interface 38 of the operational robot 12, and the CPU 39 of the operational robot 12 is connected. The withdrawal / replenishment processing unit 40 and the withdrawal / collection processing unit 41 are drive-controlled to perform withdrawal / replenishment operation or withdrawal / collection operation, and operation data at that time is stored in the storage unit 4.
2 manages memory.

Further, the ATM 11 and the operation robot 12 have a fault occurrence detection sensor S1 for detecting the presence or absence of a fault.
, S2, and monitors whether or not the bill processing state inside is appropriate. In this case, when a failure occurs on the ATM11 side and the ATM deposit / withdrawal transaction function is stopped, the ATM11
It has an alternative transaction function that allows transactions by substituting on the operation robot 12 side without down. Therefore, ATM1
Even if a failure occurs in 1, the operation robot 12 substitutes and continues the transaction, so that it is possible to avoid interruption at the time of deposit / withdrawal transaction and maintain stable operation.

Further, since the rear transfer line L3 which is provided in a transverse state in the front-rear direction of the ATM 11 is used as a transfer line dedicated to the operation robot, the transfer line corresponding to a specific medium other than the bills handled by the operation robot 12 is used. If set to, various special media can be used for trading. For example, new bills, commemorative coins, tubular coins, bills, checks, cash vouchers, foreign currency bills, valuable cards, etc. can be handled and used. Further, by properly selecting and using the operation robot equipped with such a special medium, it is possible to trade and use various kinds of transaction media with one ATM.

On the other hand, when a failure occurs on the operation robot 12 side, the operation robot 12 is disconnected from the ATM 11 and another operation robot is immediately connected to the operation robot 12 so that the operation function is always provided with a backup function for the ATM 11.

The operation processing operation of the ATM 11 thus constructed will be described with reference to the flowchart of FIG.
Now, if a trouble such as a banknote jam occurs in this ATM while the customer is making a deposit / withdrawal transaction using the ATM 11, the CPU 32 interlocks with this and outputs an automatic reset (steps n1 to n3). ), If the failure is not recovered even after the automatic reset output is performed, communication with the operation robot 12 is performed to confirm the transaction suitability from the operation robot 12 (steps n4 to n6), and the operation robot 12 side can perform the alternative transaction. If so, the operation robot 12 is connected to continue the deposit / withdrawal transaction from the operation robot 12 and execute the deposit / withdrawal transaction according to the transaction request of the customer (steps n7 to n8).
).

If the fault is recovered after the automatic reset, the transaction from the ATM 11 is repeatedly executed again (step n9).

Further, when the operation robot 12 is not ready for the deposit / withdrawal transaction at the time of the occurrence of the ATM failure, the staff member performs the recovery work, and when the failure of the ATM 11 is recovered, the CPU 32 releases the operation restriction of the ATM 11. Then, the trading operation is restarted (step n10).

Next, the operation processing operation of the ATM which permits the transaction of the special medium will be described with reference to the flowchart of FIG. Now, when a customer makes a transaction using ATM11, the customer receives a new bill, commemorative coin, tubular coin, wad, check, cash voucher,
When one of special media such as foreign currency bills and valuable cards is selected (steps n11 to n12), the operation robot 12 incorporating the selected special media is connected to the rear of the ATM 11, and the connected operation robot is connected. The transaction processing of the special medium selected and designated is carried out via the rear transportation line L3 of the ATM 11 (steps n13 to n14).

In addition, the customer does not specify the special medium,
If 11 specifies the banknotes that can be transacted, this ATM
The banknotes of the denomination designated for transaction and the number of transactions are released from 11 (step n15).

As described above, even if a failure occurs in the ATM, the transaction function of the ATM is replaced by the operation robot side to continue the transaction, so that the ATM does not stop the transaction and stable operation can be maintained. Further, even if a failure occurs during the automatic transaction, the transaction can be dealt with without interruption, so that the customer does not have to wait for a long time, and the transaction serviceability for the customer is improved.

Since the operation robot can handle the special medium, it is possible to trade and use various different media.
Further, if a plurality of operation robots built in for each transaction medium are used properly, it is possible to perform transaction of various types of transaction media with this one ATM.

In correspondence between the present invention and the configuration of the above-described embodiment, the transaction terminal of the present invention is the ATM of the embodiment.
11, the medium operation robot corresponds to the operation robot 12, and the alternative means corresponds to the operation robot 12.
Corresponding to the CPU 39, the medium corresponds to the banknote A, and the specific medium includes a new bill, a commemorative coin, a cylindrical coin, a banknote, a check,
The medium carrying path dedicated to the alternative means corresponds to the backward carrying line L3, although it corresponds to cash vouchers, foreign currency bills, valuable cards, etc., but the present invention is not limited to the configuration of the one embodiment described above.

[Brief description of drawings]

FIG. 1 is an internal configuration diagram showing a connection state between an ATM according to the present invention and an operation robot.

FIG. 2 is a block diagram of a control circuit when the ATM of the present invention and an operation robot are connected.

FIG. 3 is a flowchart showing an alternative transaction processing operation of the present invention when an ATM failure occurs.

FIG. 4 is a flowchart showing a transaction processing operation of a special medium using ATM of the present invention.

[Explanation of symbols]

 11 ... ATM 12 ... Operation robot 13 ... Deposit / withdrawal port 14 ... Banknote discrimination unit 39 ... Operation robot CPU L1 ... Deposit transfer line L2 ... Withdrawal transfer line L3 ... Backward transfer line L4 ... Deposit / withdrawal transfer line A ... Paper currency

Claims (4)

[Claims] Claim: What is claimed is: 1. A transaction processing device comprising a medium operation robot for externally connecting to a transaction terminal for accepting / releasing a medium for transaction use, and replenishing / recovering the medium, wherein the transaction processing of the transaction terminal is performed. A transaction processing apparatus having an alternative means for performing transaction processing of a medium that is sometimes received / released on the side of the medium operation robot. 2. The transaction processing apparatus according to claim 1, wherein the alternative means performs transaction of the specific medium on the side of the medium operation robot that handles the specific medium when the transaction of the specific medium is designated. 3. The transaction processing apparatus according to claim 1, wherein the alternative means performs transaction processing in the medium processing unit of the medium operation robot when an abnormality occurs in the medium processing unit of the transaction terminal. 4. The transaction processing apparatus according to claim 1, 2 or 3, wherein the transaction terminal is provided with a medium transport path dedicated to an alternative means for transporting and utilizing the transaction at the side of the medium operation robot.