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JPH06139169A - Communication system maintenance operation system - Google Patents

Communication system maintenance operation system

Info

Publication number
JPH06139169A
JPH06139169A JP4285652A JP28565292A JPH06139169A JP H06139169 A JPH06139169 A JP H06139169A JP 4285652 A JP4285652 A JP 4285652A JP 28565292 A JP28565292 A JP 28565292A JP H06139169 A JPH06139169 A JP H06139169A
Authority
JP
Japan
Prior art keywords
fault
maintenance operation
communication system
maintenance
history information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP4285652A
Other languages
Japanese (ja)
Inventor
Tadashi Murakami
正 村上
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP4285652A priority Critical patent/JPH06139169A/en
Publication of JPH06139169A publication Critical patent/JPH06139169A/en
Pending legal-status Critical Current

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  • Debugging And Monitoring (AREA)
  • Computer And Data Communications (AREA)
  • Monitoring And Testing Of Exchanges (AREA)

Abstract

PURPOSE:To make it possible to inform a doubtful device at the time of generating a device fault and to quickly execute the specific designation and restoration of a fault device in accordance with the maintenance operation result of each indivisual device in a stored program control type communication system. CONSTITUTION:After specifying a fault device and executing its restoration, a maintenance man inputs and stores fault history information for maintenance operation relating to a fault such as the date of fault generation, the sort of the fault, a fault device name, substituting result to a reserve device, and the repairing result of the fault device in a fault history data file B1 included in a station data file 12 in a main storage device 1 through a maintenance operation terminal 2. At the time of generating the device fault, a control device 3 outputs the fault history information to a maintenance operation terminal 2 based upon a diagnostic program A2 and informs a doubtful device corresponding to the maintenance operation result of each individual device in the storage program control type communication system.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明は通信システムに障害が発
生した時に、個々の装置の障害履歴データを保守者に自
動的に通知する通信システム保守運用方式に関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication system maintenance operation system for automatically notifying a maintenance person of fault history data of individual devices when a fault occurs in a communication system.

【0002】[0002]

【従来の技術】従来、蓄積プログラム制御式の通信シス
テムでは、装置の障害発生時に障害が検出された装置を
含むこの障害に関連する装置を診断するため診断プログ
ラムを起動し、診断プログラムが装置の異常を検出した
場合に、主記憶装置に記憶している診断辞書ファイルか
ら最も障害の可能性の高い被疑装置,障害の可能性のあ
る被疑装置,障害の可能性が低い被疑装置および障害の
可能性がない装置と示される障害の存在する可能性のあ
り得る被疑装置に関する一群の装置の設計段階で得られ
た情報を読み出し、この被疑装置に関する一群の情報を
保守運用端末に出力する保守運用方式となっている。
2. Description of the Related Art Conventionally, in a storage program control type communication system, a diagnostic program is started in order to diagnose a device related to this fault including a device in which a fault is detected when the fault occurs in the device. When an abnormality is detected, the suspected device with the highest possibility of failure, the suspected device with a possibility of failure, the suspected device with a low possibility of failure, and the possibility of failure from the diagnostic dictionary file stored in the main storage device. A maintenance operation method that reads information obtained in the design stage of a group of devices related to a suspected device that may have a failure indicated as a non-functional device and outputs the group of information related to this suspected device to a maintenance operation terminal. Has become.

【0003】[0003]

【発明が解決しようとする課題】この従来の通信システ
ム保守運用方式では、装置の障害発生時の診断プログラ
ムによる診断結果として、診断辞書ファイルから装置の
設計段階で得られた一群の被疑装置を示すか、あるいは
診断結果が良好の旨を示すかのいずれかであるので、過
去に装置に障害が発生して予備の装置に交換したこと、
あるいは障害となった装置を修理して通信システムに組
み入れたといった個々の装置の障害に関する保守運用の
履歴、また通信システムの設置された場所の温度,湿
度,静電気などの固有の環境条件など通信システムの運
用実績に基づく障害となった装置の過去の履歴を示すこ
とができなかった。
In this conventional communication system maintenance and operation system, a group of suspected devices obtained from the diagnostic dictionary file at the design stage of the device is shown as the diagnostic result by the diagnostic program when the device failure occurs. Either, or because the diagnosis result shows that it is good, it means that there was a failure in the device in the past and replaced it with a spare device,
Or the history of maintenance and operation related to the failure of individual devices such as repairing the failed device and incorporating it into the communication system, as well as the unique environmental conditions such as temperature, humidity and static electricity at the place where the communication system is installed. It was not possible to show the past history of the failed device based on the operational results of.

【0004】このため、蓄積プログラム制御式の通信シ
ステムにおける装置の障害発生時に障害の装置の特定ま
で、および障害の復旧までに長時間を要するという問題
点があった。
Therefore, there is a problem that it takes a long time to identify a faulty device and to recover from the fault when the fault occurs in the device in the storage program control type communication system.

【0005】[0005]

【課題を解決するための手段】本発明の通信システム保
守運用方式は、診断辞書ファイルを有する蓄積プログラ
ム制御式の通信システムにおける保守運用方式におい
て、前記通信システムは前記診断辞書ファイルを運用し
た結果得られた障害履歴情報を記憶する記憶手段と、前
記通信システムの障害発生時に前記記憶手段から前記障
害履歴情報を自動的に読み出して保守者に通知する制御
手段とを備えている。
A communication system maintenance / operation system of the present invention is a maintenance / operation system in a storage program control type communication system having a diagnostic dictionary file, wherein the communication system obtains a result of operating the diagnostic dictionary file. The storage unit stores the acquired fault history information, and a control unit that automatically reads the fault history information from the storage unit and notifies the maintenance person when a fault occurs in the communication system.

【0006】そして、前記障害履歴情報は障害発生の日
時,障害の種類,障害装置名,障害原因,予備装置への
交換の有無,障害装置の修理実績のデータを含むことを
特徴とする。
The failure history information is characterized by including the date and time of failure, the type of failure, the name of the failed device, the cause of the failure, the presence or absence of replacement with a spare device, and the repair record of the failed device.

【0007】[0007]

【実施例】次に、本発明について図面を参照して説明す
る。図1は本発明の通信システム保守運用方式の一実施
例を示す蓄積プログラム制御式の通信システムのブロッ
ク図である。
DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings. FIG. 1 is a block diagram of a storage program controlled communication system showing an embodiment of a communication system maintenance and operation system of the present invention.

【0008】本実施例の通信システム保守運用方式は、
主記憶装置1と、保守運用端末2と、制御装置3と、制
御装置3の指示により保守運用端末2と主記憶装置1と
の間でデータの送受信を行うデータチャネル4とを備え
ている。主記憶装置1は診断辞書ファイルA1と診断プ
ログラムA2を含むシステムファイル11と、障害履歴
データファイルB1を含む運用される局条件により逐次
変更される局データファイル12とを有する。
The communication system maintenance and operation system of this embodiment is
The main storage device 1, the maintenance operation terminal 2, the control device 3, and a data channel 4 for transmitting and receiving data between the maintenance operation terminal 2 and the main storage device 1 according to an instruction from the control device 3 are provided. The main storage device 1 has a system file 11 including a diagnostic dictionary file A1 and a diagnostic program A2, and a station data file 12 including a fault history data file B1 that is sequentially changed according to operating station conditions.

【0009】障害履歴データファイルB1には、障害発
生時に保守運用端末2に印出される一群の被疑装置に基
づく保守者による障害の装置の発見,復旧を実施後、障
害発生の日時,障害の種類,障害装置名,障害原因,予
備装置への交換実績,障害装置を修理した実績などの障
害に係る保守運用上の障害履歴情報を保守者から保守運
用端末2を介して入力され、記憶している。
In the fault history data file B1, after a faulty device is found and restored by a maintenance person based on a group of suspected devices printed on the maintenance and operation terminal 2 when a fault occurs, the date and time of fault occurrence and the type of fault , The failure history name in the maintenance operation related to the failure, such as the failure device name, the cause of the failure, the replacement record of the spare device, the repair record of the failure device, etc., is input from the maintenance person through the maintenance operation terminal 2 and stored. There is.

【0010】この状態で装置の障害が発生したものとし
て、以下に本実施例の動作について説明する。
The operation of this embodiment will be described below assuming that a failure of the apparatus has occurred in this state.

【0011】制御装置3は障害が検出された装置を含め
障害に関連する装置を診断するため診断プログラムA2
を起動させ、診断プログラムA2が装置の異常を検出し
た場合には、診断辞書ファイルA1から障害の可能性の
ある一群の被疑装置名を読み出し、さらにこの被疑装置
に係る障害履歴のデータを障害履歴データファイルから
読み出し、これらの一群の被疑装置名およびその被疑装
置に係る過去の障害の履歴情報を保守運用端末2へ印出
する。
The control device 3 executes a diagnostic program A2 for diagnosing devices related to the failure including a device in which the failure is detected.
When the diagnostic program A2 detects an abnormality in the device, it reads a group of suspected device names with a possibility of a failure from the diagnostic dictionary file A1, and further acquires failure history data relating to the suspected device. The data is read out from the data file, and the name of the group of suspected devices and the history information of past failures related to the suspected devices are printed out on the maintenance operation terminal 2.

【0012】ここで、保守者は保守運用端末2へ印出さ
れた一群の被疑装置名およびその被疑装置に係る過去の
障害の履歴情報から所定の手順により、最初に最も障害
の可能性の高い被疑装置に障害が存在するか否かを、以
下順に最も障害の可能性の低い被疑装置まで障害が存在
するか否かの判定作業を行う。
Here, the maintenance person first has the highest possibility of failure by a predetermined procedure from a group of suspected device names printed on the maintenance and operation terminal 2 and history information of past failures related to the suspected device. Whether or not there is a failure in the suspected device is determined in the following order by determining whether or not there is a failure in the suspected device with the lowest possibility of failure.

【0013】次に保守者が所定の手順により障害装置の
発見および復旧作業実施後、制御装置3は障害発生の日
時,障害の種類,障害装置名,障害原因,予備装置への
交換の有無,障害装置を修理した実績などの障害に係る
保守運用上の障害履歴情報を保守者の保守運用端末2か
らの入力によりデータチャネル4を介して障害履歴デー
タファイルB1へ新たに記憶させる。
Next, after the maintenance person finds and restores the faulty device by a predetermined procedure, the control device 3 determines the date and time of the fault, the type of fault, the faulty device name, the cause of the fault, and whether or not the spare device is replaced. Fault history information on maintenance and operation related to a fault such as a result of repairing the faulty device is newly stored in the fault history data file B1 via the data channel 4 by input from the maintenance and operation terminal 2 of the maintenance person.

【0014】本実施例では、保守者は蓄積プログラム制
御式通信システムの個々の装置の保守運用実績に基づく
障害となった装置の過去の履歴を容易に読み出して保守
者に通知することができ、従って、保守者は装置の障害
発生時に短時間で障害装置の特定,障害の復旧を行うこ
とができる。
In the present embodiment, the maintenance person can easily read the past history of the failed apparatus based on the maintenance operation results of the individual apparatuses of the stored program control communication system and notify the maintenance person, Therefore, the maintenance person can identify the faulty device and recover from the fault in a short time when the fault of the device occurs.

【0015】[0015]

【発明の効果】以上説明したように本発明は、装置の障
害発生時に診断プログラムにより装置の異常を検出した
とき、システムが自動で障害に係る被疑装置の過去の障
害履歴情報を記憶するようにしたので、保守者は蓄積プ
ログラム制御式通信システムの個々の保守運用実績に応
じた被疑装置を知ることができると共に、障害装置の特
定,障害装置の復旧を短時間で行うことができるという
効果を有する。
As described above, according to the present invention, when a diagnostic program detects an abnormality of a device when a fault occurs in the device, the system automatically stores past fault history information of the suspected device involved in the fault. Therefore, the maintenance person can know the suspected device according to the individual maintenance operation record of the stored program control communication system, and can identify the failed device and restore the failed device in a short time. Have.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明の通信システム保守運用方式の一実施例
を示す蓄積プログラム制御式の通信システムのブロック
図である。
FIG. 1 is a block diagram of a storage program controlled communication system showing an embodiment of a communication system maintenance and operation system of the present invention.

【符号の説明】[Explanation of symbols]

1 主記憶装置 2 保守運用端末 3 制御装置 4 データチャネル 11 システムファイル 12 局データファイル A1 診断辞書ファイル A2 診断プログラム B1 障害履歴データファイル 1 main storage device 2 maintenance operation terminal 3 control device 4 data channel 11 system file 12 station data file A1 diagnostic dictionary file A2 diagnostic program B1 fault history data file

Claims (2)

【特許請求の範囲】[Claims] 【請求項1】 診断辞書ファイルを有する蓄積プログラ
ム制御式の通信システムにおける保守運用方式におい
て、前記通信システムは前記診断辞書ファイルを運用し
た結果得られた障害履歴情報を記憶する記憶手段と、前
記通信システムの障害発生時に前記記憶手段から前記障
害履歴情報を自動的に読み出して保守者に通知する制御
手段とを備えることを特徴とする通信システム保守運用
方式。
1. A maintenance operation method in a storage program control type communication system having a diagnostic dictionary file, wherein the communication system stores a failure history information obtained as a result of operating the diagnostic dictionary file, and the communication. A communication system maintenance operation system, comprising: a control unit that automatically reads the fault history information from the storage unit and notifies the maintenance person when a system fault occurs.
【請求項2】 前記障害履歴情報は障害発生の日時,障
害の種類,障害装置名,障害原因,予備装置への交換の
有無,障害装置の修理実績のデータを含むことを特徴と
する請求項1記載の通信システム保守運用方式。
2. The fault history information includes date and time of fault occurrence, fault type, fault device name, fault cause, presence / absence of replacement with a spare device, and repair record data of the fault device. The communication system maintenance operation method described in 1.
JP4285652A 1992-10-23 1992-10-23 Communication system maintenance operation system Pending JPH06139169A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP4285652A JPH06139169A (en) 1992-10-23 1992-10-23 Communication system maintenance operation system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP4285652A JPH06139169A (en) 1992-10-23 1992-10-23 Communication system maintenance operation system

Publications (1)

Publication Number Publication Date
JPH06139169A true JPH06139169A (en) 1994-05-20

Family

ID=17694313

Family Applications (1)

Application Number Title Priority Date Filing Date
JP4285652A Pending JPH06139169A (en) 1992-10-23 1992-10-23 Communication system maintenance operation system

Country Status (1)

Country Link
JP (1) JPH06139169A (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH08331248A (en) * 1995-05-29 1996-12-13 Nec Corp Device and method for analyzing and recovering fault for private branch exchange

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH08331248A (en) * 1995-05-29 1996-12-13 Nec Corp Device and method for analyzing and recovering fault for private branch exchange

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