JP2023133211A - Management server - Google Patents

Abstract

An object of the present invention is to provide a management server that enables non-face-to-face delivery of cargo, thereby reducing the burden on shippers and cargo collectors.
SOLUTION: A sender records delivery destination information such as a collection request and a delivery destination address on a server using his or her own terminal in advance. Place the package 50 in front of the front door 32 of the house 31, and use the collector's mobile terminal 21a to read the bar code 52 attached to the package 50 and the barcode 344r of the intention sign 34 hung on the front door 32. Read continuously. The read information is sent to the server, and when the identification information registered in the barcode 344r and the delivery information are sent at the same time, it is determined that the collection is complete. A collection completion email is sent to the sender terminal.
[Selection diagram] Figure 1

Description

The present invention relates to a management server, and more particularly, to a management server that can reliably deliver and receive packages in a non-face-to-face manner during collection.

In recent years, in home delivery services, picking up packages from people's homes has become a problem. Conventionally, when a courier company receives a request to collect a package, the courier company either goes to the sender's residence and receives the package, or the sender takes the package to the courier company's office and picks up the package for shipping. procedures were being carried out.

JP2019-16157

However, when a courier goes to the sender's residence to collect the shipment, the sender must wait at home until the courier arrives, and his or her movements are restricted until the delivery is completed. In addition, even if you are at home, you may be unable to hand over your package to the courier when the courier comes to pick it up, such as when you are gardening, taking a bath, on the phone, or doing housework. Sometimes it's a situation. On the other hand, for women who live alone, handing over packages face-to-face with the courier may be risky.
Furthermore, due to the recent outbreak of infectious diseases, there are concerns that face-to-face delivery of packages may increase the chances of infection.
By the way, packages shipped by senders are not always valuable packages. Depending on the contents of the package, there may be cases where there is no problem in leaving the package in front of the door and having the deliverer pick up the package at the door at any time, without handing it directly to the delivery person. . Such luggage is not particularly valuable, and even if it were to be taken away by a third party, there would be no particular problem.

The present invention aims to provide a non-face-to-face management server to reduce the burden on the delivery person and provide convenience for the sender.

The present invention, which solves the above problems, has the following configuration.
(1) A receiving means for receiving collection request information for a delivery placed at the sender's home from the sender's sender terminal;
The received collection request information is transmitted to the collector terminal of the collector, and when the collector collects the delivery placed at the sender's house, the collection completion information is transmitted to the sender terminal, and the a transmitting means for transmitting delivery completion information to a delivery destination terminal of the delivery destination when the delivery item is delivered to the delivery destination;
A management server equipped with
The pickup request information includes a comment from the sender,
The delivery completion information includes the comment;
Management server.

(2) The receiving means receives sender information including the sender's address from the sender terminal in advance,
The transmitting means transmits the collection request information and the sender information to the collector terminal,
The management server is
storage means for storing the received sender information;
Deletion means for deleting the sender information from the storage means when a predetermined period of time has passed since the sender information was stored;
The management server according to (1), further comprising:

(3) The management server further includes a carrying means for carrying the sender information on an intention display sign that is scheduled to be delivered to the sender and hung on the door of the sender's home,
The intention indicating sign carrying the sender information is delivered to the sender,
The receiving means receives, from the collector terminal, the sender information read by the collector terminal from the intention indicating sign,
The management server further includes determining means for determining whether the sender information received from the collector terminal by the receiving means and the sender information stored in the storage means match.
The transmitting means transmits collection completion information to the sender terminal when the result of the determination is positive.
The management server described in (2).

(4) The collection request information includes delivery information regarding the delivery,
The storage means further stores the delivery information, and the management server further includes a conversion means for converting the delivery information into a format readable by the collector terminal.
The transmitting means transmits the converted delivery information to the sender terminal,
the converted delivery information is attached to the delivery;
The receiving means receives, from the collector terminal, the delivery information attached to the delivery item and read by the collector terminal,
The determining means further determines whether the delivery information received from the collector terminal by the receiving means and the delivery information stored in the storage means match.
The transmitting means transmits collection completion information to the sender terminal when each result of the determination is positive.
The management server described in (3).

(5) The transmitting means transmits slip information including the collection request information, the sender information, and the delivery information to the collector terminal when each result of the determination is positive;
The slip information is printed by the collector terminal.
The management server described in (4).

(6) The carrying means causes the intention indicating sign to encrypt and carry the sender information,
The receiving means receives the encrypted sender information from the collector terminal,
The management server further includes decryption means for decrypting the encrypted sender information received by the reception means.
The management server described in (3).

According to the invention described in claim 1, it is possible to carry out delivery without face-to-face delivery, thereby reducing the burden on the delivery person and providing convenience to the sender. can be sent to.
According to the invention set forth in claim 2, the sender information is deleted when a predetermined period of time has elapsed since it was stored in the storage means, thereby eliminating the sender's anxiety that the sender information will continue to be stored forever. can.
According to the invention described in claim 3, when the sender information received from the collector terminal matches the sender information stored in the storage means, the collection completion information is transmitted to the sender terminal, so that the delivery is not completed. When the item is correctly collected, collection completion information can be sent to the sender's terminal.

According to the invention set forth in claim 4, furthermore, when the delivery information received from the collector terminal and the delivery information stored in the storage means match, the collection completion information is transmitted to the sender terminal. Further, when the delivery item is correctly collected, collection completion information can be transmitted to the sender's terminal.
According to the invention described in claim 5, the slip information is transmitted from the management server to the collector terminal, and the slip information is printed by the collector terminal, so that the slip information of the sender and the collector can be printed on the slip paper. The burden of writing can be eliminated.
According to the invention described in claim 6, since the sender information is encrypted and carried on the intention display sign, it is possible to prevent the sender information from being read from the intention display sign and being misused.

FIG. 2 is a perspective view showing how the present invention is used. FIG. 2 is an overall front view showing the configuration of the surface of the intention indicating sign. 1 is a conceptual diagram showing the system configuration of a system in this embodiment of the present invention. FIG. 2 is a block diagram showing the configuration of a delivery person's mobile terminal and server according to the present invention. It is a flowchart which shows the process of the mobile terminal of this invention. It is a flowchart which shows the processing of the server of this invention. FIG. 3 is a diagram showing the contents of a screen displayed on a recipient terminal. FIG. 3 is a diagram showing the contents of a screen displayed on a recipient terminal. FIG. 3 is a diagram showing the contents of a screen displayed on a recipient terminal. FIG. 3 is a diagram showing an image generated as delivery completion information. FIG. 2 is an overall rear view showing the configuration of the back side of the intention indicating sign. FIG. 3 is a diagram showing the contents of a screen displayed on a sender terminal. FIG. 3 is a diagram showing the contents of a screen displayed on a sender terminal. FIG. 2 is an overall plan view showing an example of a slip output based on slip information generated by a server. It is a block diagram showing the composition of the cargo delivery system of the 1st modification. When a user purchases a sign indicating intention, the user registers the user's information and delivery company designation (membership registration) in the management server, and the management server causes the barcode to carry the user's information on the sign indicating intention. FIG. FIG. 6 is a diagram showing information stored in the storage unit of the management server at the time of member registration. It is a timing chart of the cargo delivery system of a 1st modification. 3 is a flowchart of a revocation determination processing program executed by the management server. FIG. 6 is a diagram showing information stored in the storage unit of the management server when a collection request is made. FIG. 7 is a diagram showing information on a collection requester displayed on a display unit of a collector terminal and a message prompting the collector to read two barcodes. FIG. 3 is a diagram showing how a barcode carrying information on a delivery item printed out by a user terminal that requested collection of the delivery item is attached to the package. It is a flowchart of a membership registration solicitation processing program executed by the management server. FIG. 6 is a diagram showing information to be compared in information matching determination executed by the management server. FIG. 7 is a diagram showing error information displayed on the display unit of the collector terminal when the management server determines that the information does not match in the information matching determination. FIG. 7 is a diagram showing a message prompting to print out a slip displayed on the display section of the collector terminal when the management server determines that the information matches in the information match judgment. FIG. 7 is a diagram illustrating how a message prompting to print out a slip is displayed, the collector's terminal is instructed to print out the slip, the collector prints out the slip, and the collector attaches the slip to the package. It is a timing chart of the cargo delivery system of a 2nd modification. FIG. 12 is a diagram showing how, when a user purchases an intention indicator, the user's information is encrypted using a key and carried in the barcode of the intention indicator in a third modification. It is a timing chart of the cargo delivery system of a 3rd modification. It is a timing chart of the cargo delivery system of a 4th modification.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, one preferred embodiment of the cargo delivery system of the present invention, a server, an intention indicating sign, and a mobile terminal, as well as an accompanying delivery system will be described in detail with reference to the accompanying drawings.
FIG. 1 is a perspective view showing how the present invention is used. In the present invention, the package 50 as a delivery item is not directly delivered between the sender or receiver and the delivery person, but is placed in front of the front door 32 of the house 31 of the sender or the destination. , is a home delivery system that confirms the completion of receiving goods and confirms the completion of delivery.
A slip 51 on which the address and name (name), which is the location information of the delivery destination, is written is pasted on the parcel 50, and delivery identification information is carried on the same side as that on which the slip is pasted. A barcode 52, which is delivery identification information carrying means, is displayed. The barcode 52 may be printed on a sticker and affixed to the baggage 50, or may be printed directly on the surface of the baggage. Note that the identification information carrying means does not need to be a coded identifier, and may be expressed by a list of numbers or alphabets.

A mailbox opening 33 is provided at the front door 32 of the house 31, which is a possible destination for delivery items, so that mail etc. can be dropped into the house. The entrance door 32 has an opening/closing sensor that detects the open and closed states of the door. A camera 351 is arranged near the top of the entrance door 32. The camera 351 has a photographing range outside the entrance door 32, and is arranged so as to photograph the placed packages 50 and the actions of the delivery person. Further, a human sensor 352 is arranged near the entrance door 32. The human sensor is a sensor that detects a human, and the camera 351 is configured to take an image from when the human sensor detects a human until a predetermined period of time elapses after the human sensor no longer detects a human.

The human sensor may be one that detects infrared rays emitted by humans, one that constantly emits infrared rays and reacts when the infrared rays cross, or one that detects humans by detecting changes in light or sound. . The human sensor 352 may be provided outside the entrance door 32.
The human sensor 352 and camera 351 are controlled by a control device (not shown). The control device includes a control section, a communication section, and a recording section, and is connected to a communication network, which will be described later, via the communication section, and receives a photographing instruction signal supplied from the communication network. The recording unit records the moving image shot by the camera 351 together with the shooting time. The control unit switches the human sensor 352 to an active state based on the photographing instruction signal received via the communication unit, and maintains a predetermined period of time from the time when the human sensor 352 detects a person to the time when the human sensor 352 stops detecting a person. The camera 351 continues to take pictures until the time elapses.

An intention indicating sign 34 is hung on the knob of the entrance door 32. As shown in FIG. 2, the intention indicating sign 34 is made of a plate material 341 formed in a vertically long rectangular shape, and has an insertion hole 342a formed therein for hanging on a doorknob, and a recessed portion in the upper part into which the shaft of the doorknob fits. 342b is formed. Furthermore, a plurality of holes 343 are formed in the upper part of the insertion hole 342a, and a string is passed through these holes 343 to form a ring shape, so that it can be hung anywhere other than the doorknob. It also has a structure in which an intention display sign 34 can be hung thereon.

At the bottom of the intention display sign 34, a placement intention expression area 345 is provided in which the recipient expresses his/her intention to approve the placement, and furthermore, sign identification information unique to each intention display sign 34 is carried near the area 345. A barcode 344 is displayed as information carrying means. For example, as the barcode 344, a variable barcode that is different for each intention indicator 34 can be used.

Further, between the placement intention declaration area 345 and the barcode 344, a plurality of pieces of delivery company identification information are arranged. This delivery company identification information is information for identifying the company that delivers the item from the sender to the recipient, and is visual information 347a to 347c consisting of characters, figures, symbols, etc. that are individually set for each company. and two-dimensional barcodes 346a to 346c, which are means for carrying unique vendor identification information for each delivery vendor. The trader identification information is information that specifies the trader who delivers the goods, and indicates the trader who uses this intention indicating sign 34. The visual information 347a to 347c is composed of figures and symbols symbolizing each vendor, or characters indicating the vendor's name. By visually recognizing the visual information 347a to 347c, the delivery person can indicate that the recipient has used the intention indication indicator 34 to instruct the placement of the item to be delivered by the delivery company to which the delivery person belongs. can be recognized.
Two-dimensional barcodes 346a to 346c are provided corresponding to the visual information 347a to 347c, respectively, and carry unique identification information assigned to each delivery company indicated by each of the visual information 347a to 347c. When this identification information is read by the mobile terminal 2na, it is identified, and based on this identification information, the destination to which the sign identification information unique to each intention display sign 34 is transmitted is assigned. In other words, they are distributed and sent to the servers of each delivery company. In the illustrated example, three types of delivery company identification information are displayed, which means that the recipient can express his/her intention to leave delivery to three delivery companies. On the other hand, if the delivery is approved, one delivery company identification information is displayed.

Note that even for delivery companies whose delivery company identification information is not displayed, it is possible to take a photograph of the intention indicating sign 34 and use it as evidence of delivery completion, as will be described later.
In the placement intention expression area 345, a sentence such as "Please leave the package here, please" is displayed, and below that, an arrow indicating the location where the package is to be placed is displayed. By arranging this intention indicating sign 34 in a position where the delivery person can easily see it, the intention to approve the delivery is expressed to the delivery person. Note that, even if the placement intention declaration area 345 is not provided, it is possible to simply place the intention indication sign 34 outside the door 32 to indicate that the placement has been approved (or requested).

A plurality of intention indicating signs 34 may be prepared, and placement intention indicating areas 345 with different contents and bar codes 344 may be provided. The reason for preparing a plurality of items is that the information displayed in the placement intention declaration area 345 can have different contents. For example, as mentioned above, in the placement intention area 345 on the front side, "Please place it here." and in the placement intention area 345 on the back side, "Please place it here." Please ring the doorbell when you have finished placing the items.'' By doing so, it is possible to obtain a plurality of usage methods depending on the purpose of use. Alternatively, the placement intention expressing area 345 may be a surface treated with erasable ink so that any text can be written thereon each time the area is used. With such a configuration, the recipient can convey a different message to the delivery person depending on the situation each time the recipient uses delivery.

Instead of the barcode 344, the recipient's signature may be used as the information carrying means. The recipient's signature may be stored as image information, and the sign identification information may be stored in association with the image information. The server compares the stored signature image with the signature image sent from the mobile terminal using signature authentication software, and determines whether both signatures are from the same person.

When the delivery person carries the mobile terminal 21b and places the package 50 in front of the front door 32 of the house 31 where he is away, the delivery person reads the barcode 52 of the package 50 and the barcode 344 of the intention sign 34 on the mobile terminal 21b. Read with. Either reading can be done in any order; alternatively, the intention indicator 34 can be removed from the knob of the door 32 and placed near the barcode 52 of the luggage 50, and the barcode 344 and barcode 52 can be photographed at the same time. You may read it.

In the above-mentioned reading of the barcode 344 on the intention display sign 34 side and the reading of the barcode 52 on the baggage 50, each code is not read and processed, but is simply captured as a photographed image, and the photographed image is saved and stored on the server. You can also send it.
The identification information carried by each barcode 52, 34 (or image information if the information carrying means is a non-coded identifier or signature) is read within the mobile terminal 21b. Each piece of identification information is transmitted to the server via a wireless communication line.
Note that as the information carrying means and the delivery item identification information carrying means, in addition to a barcode, which is a one-dimensional code, a two-dimensional code (for example, a matrix-type two-dimensional code), etc. may be used.

Inside the server, the delivery destination location information of the package stored in association with the delivery item identification information is extracted based on the received delivery item identification information. Further, the delivery destination specifying information stored in advance in the delivery destination specifying information storage unit in association with the marker identification information is extracted and compared with the extracted delivery destination specifying information to determine whether the two match. If they match, the delivery completion information is sent to the mobile terminal 21b, and the recipient's terminal is notified of delivery completion and information on the date and time of completion.

Here, even if the delivery destination identification information corresponding to the sign identification information is not stored in the delivery destination identification information storage unit, the intention to place the item is confirmed by the fact that the sign identification information has been sent to the server. This means that the intention expression information indicating that the delivery item has been delivered has been sent, so the delivery can be considered complete upon receipt of the sign identification information and delivery item identification information.
In the mobile terminal 21b, when the completion of delivery is notified, information such as the delivery date and time is printed (output) from the printer, and the deliverer posts the printed delivery slip through the mailbox 33.

The above placement procedure will be explained in detail below using flowcharts and the like. Note that the barcodes 34 and 52 are RFID (radio frequency identifier), which exchanges information through short-range wireless communication using electromagnetic fields and radio waves, from RF tags embedded with ID information, such as IC tags. ) may be used. Alternatively, the configuration may be such that the characters are read by optically reading identification information made up of character information. Furthermore, as described above, it may be image information such as the recipient's signature or face image.

FIG. 3 is a conceptual diagram showing the system configuration of the delivery system 100. The delivery system having a server and a mobile terminal in this embodiment is intended for a case where a person who approves delivery is registered as a member in advance and the package is delivered to that member. The system can also be used by unregistered users. The member shall provide the member's name (name, name, corporate name, etc.), location information of the place where the package can be delivered (e.g., address information, latitude and longitude information), and conditions for permitting delivery (e.g., specifying the date and time: Delivery is possible only on Saturdays, Sundays, and holidays, and during the hours of 8:00 pm to 6:00 the next morning, etc./Specific weight: limited to packages of 20 kg or more, etc./Specified size: limited to packages of 30 liters or more, etc. / Identification of the contents of the baggage (limited to items other than perishables, etc.), etc.

The server 2 stores such information by setting sign identification information provided for each intention display sign 34, and for each of the identification information, the above-mentioned position information, condition information for permitting placement, name, and allocation for each member. Unique identification information (ID, password), contact information (email address, telephone number, etc.) assigned to each unique identification information is stored in association with the identification information. Registration of such information is input into the storage section of the server when purchasing the intention indicating sign 34, but it is not necessary to input the various information mentioned above just by purchasing.

If you do not enter various information at the time of purchase, first use the intention indication indicator 34 to enter the delivery address associated with the delivery identification information given to the delivered delivery when placing the delivery. Information is input as various information associated with the sign identification information. For example, the address stored as the delivery destination information is input as the member's name, and the address stored as the delivery destination information is input as the location information of the place where the member's package can be delivered. Further, the contents of the package, the size of the package, the weight of the package, and the date and time of actual delivery, which were stored as delivery destination information, may be stored as delivery conditions.

These delivery conditions are based on information about the package that was placed (package contents, package size, package weight, actual delivery date and time), and each time a drop-off is made. The distribution approval information may be accumulated, and the conditions for approving the placement may be automatically set from the accumulated information and the placement approval information. Alternatively, if the user of the intention indicating sign 34 does not wish to register, the information storage performed at the end of delivery as described above is not performed at all.

Furthermore, the server also has registration information of the delivery person. A delivery person is, for example, a person who applied when the sender was recruiting delivery people, and information such as terminal information held by the delivery person and information that identifies the delivery person (name, age, gender, address, email address, mobile phone number). Terminal information, unique identification information (ID, password) assigned to each delivery person, etc. are registered as registered information.

Similarly, the server also has sender registration information. The sender is the person who ships the package, and the sender has terminal information, information that identifies the sender (name, age, gender, address, email address, mobile phone number, etc.), and information that is allocated to each delivery person. unique identification information (ID, password), etc., are registered as registered information. Further, delivery identification information of packages shipped by the sender is also stored in association with the delivery item identification information. Unique delivery item identification information given to a package to be shipped is stored in association with information about the recipient, information about the delivery person who delivers the package, and information about delivery completion. Information regarding delivery completion includes delivery end time information, location information at the time of delivery completion, evidence information indicating the completion of delivery (for example, image information of the package and intention indicating sign, identification information of the package and identification information of the intention indicating sign). (e.g., information that is a combination of

When a delivery person is requested to send a shipment and accepts the request, the sender's terminal collects information about the recipient (delivery address, name, phone number), and information about the delivery person (delivery person's unique identification number, mobile phone number). etc.), information regarding the delivery (slip number, contents, desired delivery date and time, etc.) is registered in the server 2. The server 2 records the sender information and each of the above input information in association with each other.
Further, the server 2 may be provided for each delivery company. Then, unique identification information is assigned to each delivery company, and delivery completion information is transmitted from the mobile terminals 21a, 22a to 2na to each server.

As shown in FIG. 3, the delivery system 100 includes mobile terminals 21a, 22a to 2na owned by the deliverer, terminals 21b and 22b to 2nb owned by the recipient, and terminals 21c and 22c to 2nc owned by the sender. and the server 2 via the network Ne.
The network Ne includes various wireless communication lines and Internet service provider base stations that connect them. Note that the network Ne does not need to be connected all the time, as long as it can be connected at any time.
The terminals 21b, 22b to 2nb owned by the recipient are, for example, a general-purpose personal computer (PC) 1a, a notebook PC 1b, a PDA (Personal Digital Assistant) 1c, a mobile phone 1d, a smart phone, and other tablet-type terminals. It is composed of a multifunctional mobile terminal, etc., and has at least the function of receiving delivery notifications, such as email software.

The delivery person's mobile terminals 21a, 22a to 2na all have the same configuration, and a plurality of delivery people each have a mobile terminal 2na. Further, the mobile terminal owned by the delivery person may be, for example, a smartphone (a mobile terminal equipped with a mobile operating system). Furthermore, it is also possible to use one in which application software for the delivery person is installed. In the case of such a terminal, it is necessary to have at least a camera function as a reading section.

An example of the internal configuration of the mobile terminal 2na will be described with reference to FIG. 4. FIG. 4 is a block diagram showing the main part configuration of the mobile terminal 2na as a communication terminal. The user terminal 1 includes a CPU (Central Processing Unit) 11 as a control means, an input section 12, a display section 13 as a display means, a communication section 14 as a transmission means and a reception means, a position detection section 141, a RAM 15, and a storage section 16. , a reading section 17, a printer 19, etc., and each section is connected by a bus 17. The CPU 11 develops a designated program from among various application programs such as system programs stored in the storage unit 16 in a work area (not shown) in the RAM, and executes the program according to data input from the input unit 12. Various processes are executed according to the above, and the processing results are stored in the work memory in the RAM 15.

It also generates display information for displaying the processing results and outputs it to the display unit 13. The CPU 11 loads a barcode reading program from the storage unit 16 into a work memory, and uses this barcode reading program to extract identification information carried by the barcode information from the barcode information read through the reading unit 17. , the identification information is stored in the storage unit 16. Further, when delivery completion information is received via the communication unit 14, the delivery completion information is displayed on the display unit 13 and a delivery completion notification slip is outputted from the printer 19.

Alternatively, if specific location information or delivery destination location information is directly obtained from an IC tag, the working memory will collate both location information to determine whether they match or not, and generate information regarding delivery completion. The information is output to the display unit 13 and printer 19, and is also notified to the server 2 via the communication unit 14.

The input unit 12 includes a keyboard (input means) equipped with kana/alphanumeric input keys, cursor keys, various function keys, etc., and a mouse (designation means) that is a pointing device.
The display unit 13 is composed of a CRT (Cathode Ray Tube), an LCD (Liquid Crystal Display), or the like, and displays various display data on the screen according to instructions from display signals input from the CPU 11.
The communication unit 14 is connected to an external network through wireless communication, and finally communicates with the server 2.

A RAM (Random Access Memory) 15 forms a work area that temporarily stores various programs executed by the CPU 11 and data processed by these various programs.
The storage unit 16 includes a storage medium in which programs, data, and the like are stored in advance, and this storage medium is made of, for example, a semiconductor memory. This storage medium stores a system program, various processing programs corresponding to the system, data processed by the various processing programs, and the like.

The reading unit 17 is configured with one or both of a reading device that optically reads barcodes and a reading device that reads information through short-range wireless communication using electromagnetic fields, radio waves, and the like. Alternatively, the reading unit 17 may include a photographing means such as a camera that reads signs, text signs, etc. as images, an auditory information acquisition means such as a microphone that acquires sounds and voices, and an audio system that converts the auditory information acquired by the microphone into character information. It may also include a voice recognition means configured with a conversion means.

Furthermore, the mobile terminal 2na may include a position information acquisition unit that acquires position information where the mobile terminal is located. The position information acquisition unit can use a system in which, for example, a GPS receiver receives signals from several satellites in the sky among about 30 GPS satellites, and the receiver knows his or her current position.

The recipient terminals 21b, 22b, etc. possessed by the recipient of the package are, for example, desktop or notebook personal computers, or mobile terminals such as smartphones, and are capable of connecting to a communication network such as the Internet. It is a terminal device. Like the mobile terminal 2na described above, the recipient terminal has a CPU 41, an input section 42, a display section 43, a communication section 44, a RAM 45, and a storage section 46, and has software for connecting to a communication network ( browser). The recipient terminal can view a desired page on the Internet using a browser, and can perform desired input operations on the page via the input unit 42.

Next, the server 2 will be explained. Note that the configuration of the main parts of the server 2 is approximately the same as that of the mobile terminal 2na described above, so each component is given the same reference numeral (see FIG. 4), and its structure is illustrated and explained. is omitted. Below, the characteristic functions of the server 2 and the database provided in the server 2 will be explained in detail.
The server 2 includes a CPU 21 as a processing means, an input section 22, a display section 23, a communication section 24 as a transmitting/receiving means, a RAM 25, a storage section 26 as a storage means, etc., and each section is connected by a bus 27. There is.

The storage unit 26 includes various databases that store a system program, a signature verification program, various processing programs corresponding to the system, information supplied from a mobile terminal 2na, which will be described later, and the like. In addition, the storage unit 26 has a database that stores data. The database has multiple storage areas.
The first storage area is a delivery information storage area as delivery information storage means. The delivery information storage area stores various information when arrangements are made to ship a package. The stored information is the delivery identification information set for each package, and associated with this delivery identification information, the location information of the delivery destination specified at the time of shipping arrangement (delivery destination address, recipient name) , information on the attributes of the contents of the package (documents, raw items, fragile items, refrigeration required, etc.), information on the weight of the package, information on the size of the package, information on the shipping location, information on the sender (sender's name, etc.) , address, contact information (email address)), etc. are stored. These pieces of information are entered as data at a delivery point or collection reception office, etc., and are supplied to the server 2 via the communication network Nc. At the time of data entry, the delivery item identification information is determined, and at the same time, the delivery item identification information is A barcode 52 carrying delivery information is issued.

The issued barcode 52 is printed, for example, on a sticker and pasted on the surface of the luggage 50. When an IC tag is issued instead of a bar code as the delivery information carrying means, all the information stored in the first storage area may be stored in the IC tag. Note that when an IC tag is issued, it is preferable that it is attached not to the surface of the package 50 but to the inner surface of the box to be packed or to the back side of the attached slip 51. It is possible to suppress damage to the IC tag due to contact with other packages during transport work of the package 50.

The second storage area is a delivery destination identification information storage area serving as delivery destination identification information storage means. In the delivery destination specifying information storage area, position information (address information, latitude and longitude information) of a point that can be designated as a delivery destination of a delivery item is stored in association with sign identification information. The label identification information is already carried by the barcode 344 printed on the plate material 341. The information stored in association with the sign identification information includes the name (name, corporate name, etc.) of the owner of the sign identification information, contact information (email address, telephone number), and condition information for permitting placement ( For example, date and time conditions: Date conditions for delivery to be allowed include excluding Saturdays, Sundays, and holidays; time conditions include 8:00 p.m. to 6:00 the next morning; weight conditions: limited to parcels weighing 20 kg or more; etc.; size. Conditions: limited to items of 30 liters or more / Attribute conditions: limited to items that do not require refrigeration, limited to items that are not raw), etc. This information is stored and input by the purchaser (receiver of the package) via the input unit 22, for example, when purchasing the intention display sign. When an IC tag is issued instead of a barcode as the information carrying means, all the information stored in the first storage area may be stored in the IC tag. In addition to the above, the recipient's signature may be stored as image information in place of the barcode, and the sign identification information may be carried on the signature image.

Next, the operation of this embodiment will be explained based on the flowcharts shown in FIGS. 1 and 2 and FIG. 5. FIG. 5 is a flowchart showing the processing of the mobile terminal, and FIG. 6 is a flowchart showing the processing of the server 2. As shown in FIG. 1, when the delivery person places the package 50 in front of the entrance of the house 31 where he or she is not home and confirms that he is not home, he inputs whether he is home or not on his mobile terminal (step S101), If the user is at home, the package can be delivered as is, and the delivery is completed (step S105); if the user is away, the user checks to see if there is an intention sign 34 around the entrance door 32. If there is no intention indicator 34, a message to the effect that the user is away is sent to the server (step S109). At this time, the date and time when your absence was confirmed will also be sent at the same time. After sending a notification that you will be away, redelivery will occur at a later date.

If there is an intention indicator 34, the barcode 52 of the package 50, which is the delivery item, is read by the reading unit 17 of the mobile terminal 21a (step S111). The CPU 11 detects delivery identification information from the barcode 52, and stores the delivery identification information in the storage unit 16 (at this time, information on the time of reading is also stored) (step S113). Before a predetermined period of time elapses from step S111, the barcode 344 is read (at this time, information on the time of reading is also stored) (step S115, step S119). This predetermined time is set, for example, in a range of about 15 seconds to 60 seconds. This is to ensure that the location of the package 50 and the location of the delivery destination are the same. If this predetermined time has elapsed, an error message is displayed on the display unit 13 (step S117), and the process must be retried from step S111.

Note that the reading order may be reversed. Barcode 344 is read first, and barcode 52 is read within a predetermined time. That is, step S119 may be executed first, and step S111 may be executed after step S115. If the interval between the reading times of the barcode 52 and the barcode 344 is within the predetermined time in step S115, the processes from step S121 onwards are executed. In addition, in step S111, when reading the barcode 52 of the delivery item, the position information of the mobile terminal 21a may be detected and stored. Further, if the delivery person visually recognizes the delivery company identification information assigned to each delivery company on the intention display indicator 34 and the identification information of the delivery company to which he or she belongs is included, in step S119, the delivery company identification information assigned to each delivery company is included. Among the dimensional barcodes 346a to 346c, the user also reads the two-dimensional barcode of the delivery company to which he or she belongs.

After step S119, the CPU 11 detects marker identification information from the barcode 344 and the two-dimensional barcode, and stores the marker identification information in the storage unit 16 (step S121). (If a signature is written instead of the barcode 344, the signature is photographed and the photographed image is stored.)
The delivery item identification information and sign identification information (or sign image) stored in step S113 and step S121 are transmitted to the server 2 via the communication unit 14 (step S123). In addition to such delivery identification information and sign identification information (or sign image), the information sent to the server 2 may also include information indicating the date and time of reading, location information of the mobile terminal at the time of reading, etc. good. Further, based on the unique identification information of the delivery company read from the two-dimensional barcodes 346a to 346c, the company handling the delivery is determined, the server of the determined delivery company is selected, and the information is transmitted to that server.

The determination result from the destination server 2 is received (step S125), and if it is determined that the delivery has been completed (step S127), the delivery completion is displayed on the display unit 13 (step S131), and the delivery completion notification slip is sent to the printer 19. (Step S133). If the terminal does not have a printer, it is converted into an image file or the like and stored.
The delivery completion notification slip displays, for example, delivery destination information, delivery destination identification information, delivery completion date and time, and the like. If delivery destination identification information is not stored, delivery destination information, delivery completion date and time, etc. are displayed. The display executed in step S131 includes a display indicating a placement method. That is, there are two methods: simply leaving the luggage 50 at the front door, or ringing a buzzer at the front door after leaving the luggage 50 at the front door. If the latter method is displayed, the delivery person presses the call buzzer after placing the package 50. Even if such an instruction is not displayed, if there is an instruction to press the buzzer in the placement intention area 345 of the intention display sign 34, the same placement method will be performed.

If the determination result is that the delivery is not completed, an error is displayed on the display unit 13 (step S129). If an error message is displayed, the delivery person will be notified that there is a high possibility that the delivery address is incorrect, and the delivery person will be prompted to reconfirm the delivery address. The content of the error display is that the delivery destination identification information stored in association with the sign identification information does not match the delivery destination information, or the conditions for permitting placement that are stored in connection with the sign identification information. For example, it does not match.

The processing of the server 2 executed in response to the processing of the mobile terminal 21a as described above will be explained. When shipping the package 50, the server 2 receives the delivery item identification information from the sender, so it stores this in the delivery information storage means (step S201), and then stores the information regarding the delivery destination and the package to be sent. The information is acquired (step S203) and stored in the delivery information storage means in association with the delivery item identification information stored in step S201 (step S205). The delivery destination information includes location information (address, etc.) of the delivery destination, address, etc. Information regarding the package includes placement approval information (information regarding whether or not to approve the placement), weight information, size information, attribute information (package type: perishables, documents, clothing, etc./handling information: broken, etc.) Items, items that must not be folded, must be handled with care, must be refrigerated, must be frozen, etc.)

A delivery advance notice is sent to the recipient terminal by e-mail (step S207). Note that if information regarding the recipient is not stored, this e-mail transmission will not be performed. FIG. 7 shows a screen 6 of the recipient terminal on which an e-mail, which is a delivery advance notice, is displayed on the display screen. As shown in FIG. 7, the e-mail includes an area 61 where the scheduled delivery date and time is displayed, an area 62 where delivery information such as the content of the package to be delivered and the name of the sender is written. If the user desires to place a delivery, an address display area 63 (placement approval information input instruction area) is displayed in which the address of an input page on the Internet for inputting placement approval information is displayed.

FIG. 8 shows a placement approval information input page on the Internet linked to the address display area 63. The input page 7 displays a placement approval information input area 71 for inputting placement approval information, a placement condition input area 72 for inputting conditions for approving placement, and a placement content specification information input area 73. In the placement approval information input area 71, an option for approving the placement is displayed, and this option is selected to approve the placement. In the placement conditions input area 72, conditions for approving the placement are input. For example, time zone condition: option to input the time period for which the delivery is to be approved, weight condition: input area for the weight of the package (for example, 10 kg or less) for which the delivery is to be approved, volume condition: the volume of the package for which the delivery is to be approved. (for example, 5 liters or less). In the placement and distribution content designation information input area 73, options for placement and distribution methods are displayed. Two options are displayed: simply placing it at the entrance or pressing the buzzer after placing it at the entrance. When the input is completed, the send button 76 is pressed.

In the input page 7, it is determined whether placement approval information has been input (step S209), and if it has been input, the input conditions are memorized (step S210); if not, the mobile phone It is determined whether the absence report based on step S109 of the terminal processing has been received (step S211). If it has not been received, execute step S219, and if it has been received, send a delivery missed notification to the recipient to inform the recipient that the delivery was not possible due to the recipient's terminal and the shipping address. and the user terminal at the same time (step S213).

This notification will be made by email. FIG. 9 shows the screen 8 of the recipient terminal on which the e-mail notification of missed delivery is displayed on the display screen. As shown in FIG. 9, the e-mail includes an incomplete delivery information display area 81 that displays information that the person was away at the time of delivery and was unable to deliver, and an area 82 that displays the date and time of delivery. , an area 83 where delivery information such as the contents of the delivered package and the name of the sender are written, and an Internet area 83 where you can enter the delivery approval information if you wish to leave the package for the next re-delivery. An address display area 84 (placement approval information input instruction area) in which the address of the input page above is displayed is displayed. The placement approval information input page on the Internet linked to the address display area 84 is similar to that shown in FIG. It is determined whether information has been input on the placement approval information input page linked to the address display area 84 (step S215), and if so, the input conditions are stored (step S217). If there is already placement approval information input in step S209, it is updated to that input in step S215.

In addition, based on step S213, on the terminal of the sender who received the notification of missed delivery via email, a delivery incomplete information display area 81 and the date and time of delivery are displayed on the screen shown in FIG. An area 82 and an area substantially similar to an area 83 in which delivery information such as the contents of the delivered package and the sender's name are written are displayed. However, in area 83, the recipient's name is displayed instead of the sender's name.

When the mobile terminal 21a receives the delivery item identification information and the label identification information through the process of step S123 (step S219), the received delivery item identification information is compared with the delivery item identification information stored in the delivery information storage means. , the location information of the delivery destination specified at the time of shipping and information regarding the package are specified (step S221).
It is determined whether it is stored (step S223). On the other hand, if it is not stored, the delivery destination information stored in association with the delivery item identification information received at the same time as the sign identification information is stored in association with the sign identification information as delivery destination identification information (step S225). . Step S225 can also be set not to be executed depending on the recipient's selection.
Since receiving the sign identification information means that the intention to approve the placement has been expressed, step S235 is executed.

If the delivery destination identification information associated with the received sign identification information is stored in the delivery destination identification information storage means, the delivery destination identification information is stored in the delivery destination identification information storage means based on the received sign identification information. The location information where the intention indicating sign is placed is specified by comparing it with the delivery destination specifying information (step S227). Here, it is determined whether the positional information of the delivery destination specified in step S221 matches the positional information of the intention indicating sign of the delivery destination specified in step S227 (step S229). If they do not match, error information is transmitted to the mobile terminal 21a (step S231). If they match, it is clear that the delivery has been made to the destination specified at the time of delivery, so it can be determined that the delivery has been completed.

Here, there may be conditions for approving placement. That is, if the position information matches, the following process is performed. The conditions for approving the placement stored in association with the sign identification information are compared with the information regarding the package stored in association with the delivery item identification information, and the condition of the package and the delivery date and time are checked to confirm that the condition for approving the placement is confirmed. It is determined whether the conditions are met (step S233). If they do not match, error information is transmitted to the mobile terminal 21a (step S231). This error information also includes the content of the error. For example, the delivery location is different. It is outside the delivery acceptance time range. The weight is not acceptable for placement, etc.

When receiving such error information, the recipient can connect to the server 2 via a communication line such as the Internet and cancel or change the conditions for approving the delivery. For example, the condition of 8 p.m. until 10 p.m. may be changed to 10 p.m. As mentioned above, the conditions for approving placement are the conditions stored in step S217 in addition to the conditions for approving placement stored in association with the sign identification information. The memorized conditions are applied with priority. In other words, the most recently set conditions are given priority.

If they match, it is clear that the delivery has been made to the delivery destination specified at the time of delivery, so it can be determined that the delivery has been completed, and a message to the effect that the delivery has been completed is sent to the mobile terminal 21a (step S235→ Step S125). In the mobile terminal, step S125 is executed based on this transmission. The transmission also includes information regarding the placement method.
Note that if the delivery destination specifying information associated with the marker identification information is not recorded due to the recipient's selection, steps S229, S233, S237, and S239 are not executed.
If the delivery is completed, a notification that the delivery has been completed is sent to the recipient terminal (step S237).

The destination is sent to the e-mail address associated with the sign identification information in the delivery destination specifying information storage means. Similarly, an operation start signal is sent to the control device that controls the human sensor 352 and camera 351 (step S239). As a result, the human sensor 352 is activated, and if the placed luggage 50 is stolen, the camera 351 can take a video of the theft situation.
By e-mail notification to such an e-mail address, the recipient can immediately know that the delivery has been completed. As a result, if the user is at home, for example, the user can immediately open the door and retrieve the luggage. This prevents troubles such as leaving luggage carelessly outside.

The intention display sign 34 does not need to be made of a board; for example, it is integrated with an entrance door. For example, a window is provided on the surface of the door 32, and when the window is opened, sign identification information is displayed inside. It is also possible to have a configuration in which When the window of the door 32 is open, the delivery person can recognize that the delivery has been approved, and reads the displayed sign identification information. If the window is closed, it can be recognized that the placement has not been approved.

Next, the process of step S233 will be explained. Step S233 is a process of approving whether or not to approve the arrangement. First, it is determined whether conditions have been set to restrict placement. If not set, step S235 is executed. If set, the conditions for approving placement stored in association with the sign identification information are compared one by one with the information regarding the luggage. Regarding the date and time conditions for approval of delivery, weight conditions for approval for delivery, size conditions for approval for delivery, and other attribute conditions, all conditions are checked against the information about the package and if all conditions are met. executes step S235, and if even one condition is not met, step S231 is executed.

In addition to the configuration example described above, processing in the case where the delivery person's mobile terminal 21a does not have the function of decoding barcodes will be described based on the flowchart shown in FIG. 5. As a process on the mobile terminal 21a side, in step S111, the barcode 52 serving as delivery information carrying means is photographed by a camera serving as an imaging means of the mobile terminal 21a. The delivery information carrying means to be photographed is not limited to the barcode 52. Any unique information that can specifically identify the delivered item, such as the slip attached to the package 50, the slip number written on the slip, the destination address, the shipping source address, and the contents, etc. It can also be information.
At the time of photographing, the date and time of photographing and position information are also acquired, and are stored in the storage unit 16 together with the image information acquired by photographing in step S113.

Before a predetermined period of time has elapsed (step S115), in step S119, an image of the area where the information carrying means of the intention indicating sign 34 is displayed is acquired. That is, an image is photographed by a camera, which is an imaging means provided in the mobile terminal 21a. The information carrying means is not limited to the above-mentioned barcode, but may be any unique identification information that can be recognized visually. For example, it may be a combination code of numbers or European letters assigned to each intention indicating sign 34, a signature, a photograph of the face, or the like. In step S121, these images are stored in the storage unit 16. At this time, the date and time of simultaneous shooting are also obtained and stored in the same way.

Although not shown, in step S122, the image information stored in step S113 and step S121, that is, the image of the delivery information carrying means of the package 50 and the image of the information carrying means of the intention indicating sign 34 and combine them into one image. As shown in FIG. 10, one piece of image information 9 is generated in which an image area 91 of the information carrying means and an image area 92 of the delivery information carrying means are included. This image includes a display area 93 in which the time information and position information at the time of execution of step S111 or the time information and position information at the time of execution of step S119 are displayed as visual information superimposed on the generated image information. provided. For example, time information is composed of numbers in the order of year, month, day, and time. Further, as for the position information, for example, northern latitude and east longitude are displayed in numbers. These dates and times are shown to indicate the date, time and location of completed delivery. Note that the reading order may be reversed. Barcode 344 is read first, and barcode 52 is read within a predetermined time. That is, step S119 may be executed first, and step S111 may be executed after step S115.

In addition, when combining the image of the delivery information carrying means of the package 50 and the image of the information carrying means of the intention indicating sign 34 into one image, the image of the delivery information carrying means is combined with a photograph of the delivery. The time and photographing position information may be displayed in an overlapping manner, and the photographing time and photographing position information at which the intention indicating sign 34 was photographed may be displayed in a superimposed manner on the image of the information carrying means of the intention indicating sign 34.

In step S123, the generated image information, which is the generated delivery completion information, is transmitted to the server 2. The server 2 records the received image information in the storage unit 26 in association with the delivery person's unique identification information, and also transmits the image to the sender's terminal. The image information generated in step S122 is attached to the delivery completion mail shown in FIG. 9 directed to the sender. The image generated in step S122 is stored in the storage unit 16 of the delivery person's mobile terminal as proof that the delivery has been completed. If the recipient later complains that the package was not delivered, the package can be used as proof that the package was delivered. Additionally, the sender can similarly maintain proof of delivery completion. Furthermore, since the generated image remains on the server 2 as delivery completion information, even if the generated image is tampered with by the deliverer, recipient, or sender, the original image remains on the server 2. , has the effect of suppressing fraudulent activities.

Further, if the image acquired in step S119 is a barcode, a step of reading the information carried by this barcode is provided in the processing of the mobile terminal or the server, and the unique identification carried by the barcode 344 is provided. Information about the recipient may be extracted from the information, an email as shown in FIG. 9 may be sent to the recipient's email address, and the image information generated in step S122 may be attached to the email. .
Furthermore, it is also possible to have a configuration in which the image information stored in step S113 and step S121 is sent to the server 2, and the two images are combined in the server 2.

In the above configuration, instead of photographing the information carrying means and the delivery information carrying means separately, the intention indicating sign 34 is removed from the knob of the door 32 and the delivery information carrying means (barcode 52) of the package 50 is photographed. ), the information carrying means and the delivery information carrying means may be photographed at the same time, and the photographing operation may be performed so that the information carrying means and the delivery information carrying means are included in one image. In this case, in step S122, the photographing date and time and the position information are combined.

Next, a case where the system is used as a delivery system will be explained. The components shown in FIGS. 1-4 are similar, but the intent indicator 34 uses its reverse side. FIG. 11 shows the configuration of the back side of the intention indicating sign 34. At the bottom of the intention display sign 34, a non-face-to-face delivery intention expression area 345r is provided in which the sender expresses his/her intention to request non-face-to-face cargo delivery, and in the vicinity thereof, a sign identification unique to each intention display sign 34 is provided. A barcode 344r serving as information carrying means carrying information is displayed.

Moreover, a plurality of pieces of delivery company identification information are arranged between the non-face-to-face delivery intention declaration area 345r and the barcode 344r. This delivery company identification information is information for identifying the company that delivers the item from the sender to the recipient, and is visual information 347ar~cr consisting of characters, figures, symbols, etc. that are individually set for each company. and two-dimensional barcodes 346ar to cr, which are means for carrying unique vendor identification information for each delivery vendor. When the identification information 346ar to cr is read by the mobile terminal 2na, it is identified, and based on this identification information, the destination to which the sign identification information unique to each intention indicating sign 34 is sent is assigned. In other words, they are distributed and sent to the servers of each delivery company.

In the non-face-to-face cargo delivery intention declaration area 345r, a sentence such as "Please pick up this package." is displayed, and below that, an arrow indicating the position to place the package is displayed. By arranging this intention indicating sign 34 in a position where the delivery person can easily see it, the intention to approve non-face-to-face collection is expressed to the delivery person. Note that even if the non-face-to-face delivery intention expression area 345r is not provided, the intention display sign 34 may be simply placed outside the door 32 to indicate that the non-face-to-face delivery of goods has been approved (or requested).

Additionally, on the server side, a sender specifying information storage unit stores sender specifying information in association with the intention declaration information, and acquires delivery information regarding the delivery item and delivery destination information regarding the delivery destination of the delivery item from the sender. a delivery-related information storage means for storing delivery information related to the delivery entered by the sender and delivery destination information related to the delivery destination of the delivery in association with intention declaration information; , a delivery information storage means in which sender information of the delivery is stored in association with the delivery identification information, and a delivery identification related information storage means.
The sender identification information includes the sender's name, address, telephone number, email address, etc. The delivery information includes the attributes of the delivery (including perishable items, refrigeration required, tenchi muyo, fragile items, precision equipment, size, weight, waterproofing required, etc.). The delivery destination information includes the delivery destination's name, address, telephone number, email address, etc.

When the receiving means receives the intention declaration information and the delivery item identification information, the server extracts the sender information of the delivery item from the delivery information storage means based on the received delivery item identification information, and also extracts the delivery origin information from the received intention expression information. Based on this, delivery information and delivery destination information are extracted from the delivery related information storage means, and the extracted delivery information, delivery destination information, and shipping source information are associated with delivery identification information to identify the delivery item. The related information is stored in the related information storage means.

Furthermore, when the server receives from the mobile terminal 2na the sender's unique identification code carried in the barcode 344r read by the mobile terminal 2na and the delivery identification information also read by the mobile terminal 2na, the server completes the delivery. It has a determination means for determining that. This determination is made on the condition that it is confirmed that the sender information associated with the identification information carried by the barcode 344r matches the information of the sender who input the delivery information and delivery destination information.
Further, the server includes a slip information generating means for generating slip information based on the information stored in the delivery item identification related information when the determining means judges that the delivery is completed.

FIG. 12 shows a collection information input page on the Internet (hereinafter, "delivery" will be referred to as "collection"). The input page 10A is displayed on the screen by entering specific information such as an ID for identifying the sender and a password from a specific portal site.
The input page 10A displays a collection schedule information input area 101A for inputting non-face-to-face collection schedule information, a time slot input area 102A for inputting a desired time slot for collection, and a non-face-to-face collection content specification information input area 103A. In the collection approval information input area 101A, the month and day of the desired collection is input. By entering this month and date, you are indicating your intention to accept non-face-to-face collection. In the non-face-to-face collection content specification information input area 103A, a specification area 104A for specifying a collection method is provided.

There are two options to choose from: only picking up the cargo, and collecting the cargo and notifying the sender of the collection via the doorbell. If you are at home but would like to have a non-face-to-face meeting, it is useful to be notified by the doorbell that the collection has been completed. When the input of the information regarding the collection is completed, next, press the button 105A to move to the screen for inputting the delivery address, and then input the delivery destination information and the delivery item information, which is information regarding the attributes of the delivery item. will be held. The attributes of the delivered item are information regarding the contents of the delivered item, such as perishables, documents, size, and weight. These input items are stored in the delivery item-related information storage means in association with the intention declaration information that specifies the sender.

When there is a request for collection from the sender, the address (shipping source address) stored in relation to the identification information of the intention indicating sign 34 is displayed on the delivery person's terminal, and the delivery person heads to that address. As shown in FIG. 1, a barcode (delivery identification information carrying means) carrying delivery identification information distributed in advance by the sender is attached to a package 50 that is delivered to the doorstep. If the barcode is attached to the luggage, this barcode and the barcode 344r of the intention indicator 34 are read, and the read information is sent to the server.

The server determines whether the sender information specified by the barcode 344r matches the information of the shipping requester who requested the pickup and has input the delivery item information and delivery destination information. If they do not match, error information is sent to the delivery person's mobile device, informing them that the pickup destination is incorrect. If they match, perform the following processing.
If a barcode (delivery item identification information carrying means) is not affixed to the package, the delivery person's mobile terminal generates the delivery item identification information when the barcode 344r of the intention indicating sign 34 is read. Then, the generated delivery item identification information and intention declaration identification information are sent to the server. In this case, the server generates slip information based on the received delivery item identification information and intention declaration identification information, and transmits the generated slip information to the delivery person's mobile terminal. The delivery person's mobile terminal prints the slip based on the received slip information and attaches the slip to the package 50.

At the same time, the server sends an e-mail to the sender terminal informing that the collection has been completed. FIG. 13 is a diagram of the display screen of the sender terminal showing the collection completion notification email. The screen 10B displays a pickup completion date and time display area 101B and a delivery-related information display area 102B that displays delivery-related information.
For example, as shown in FIG. 14, the slip 10C printed by the delivery person's mobile terminal includes a slip number (delivery item identification information) display area 102C, a delivery destination information display area 103C, a sender information display area 104C, A delivery information display area 105C and an identification information carrying means display area 106C are provided.

(First modification)
Next, a cargo delivery system according to a first modification of the present invention will be explained. Note that since the cargo delivery system of the first modification has the same configuration as the cargo delivery system of the embodiment described above, the same parts are given the same reference numerals and the explanation thereof will be omitted.
FIG. 15 shows the configuration of a first modification of the delivery system. As shown in FIG. 15, the delivery system of the first modification includes a management server device (hereinafter referred to as "management server") 300, a plurality of user terminals 302N1, 302N2..., and a plurality of delivery company systems. 304N1, 304N2... These management server 300, the plurality of user terminals 302N1, 302N2, . . . , and the plurality of delivery company systems 304N1, 304N2, . . . are interconnected via a network Ne.

The management server 300 manages a plurality of delivery company systems 304N1, 304N2, and so on. For example, the management server 300 can instruct the delivery company system of the delivery company specified from the user terminal 302N1 to collect the package and deliver the package.
The plurality of delivery company systems 304N1, 304N2, etc. are delivery company systems of a plurality of delivery companies selected in advance from among a large number of delivery companies. The delivery agent system 304N1... includes a delivery agent server device (hereinafter referred to as "delivery agent server") 306, a plurality of collector terminals 321N1..., and a plurality of delivery agent terminals 322N1.... The collector terminal 321N1... and the delivery person terminal 322N1... have the same configuration. The delivery person terminals 322N1... function as collector terminals during collection. The collector terminals 321N1... function as delivery terminals when delivering packages. The delivery company server 306 manages a plurality of collector terminals 321N1... and a plurality of delivery person terminals 322N1.... Specifically, the delivery company server 306 grasps which collector terminal 321N1... is in charge of collection for each region, and which delivery terminal 322N1... will deliver the package for each region. and instructs the corresponding terminal to pick up or deliver the package. The other delivery company systems 304N2... have the same configuration as the delivery company system 304N1, and therefore the description thereof will be omitted. Note that the number of deliverer terminals and the number of collector terminals may differ depending on the delivery company.

The plurality of user terminals 302N1, 302N2, . . . have a similar configuration and include a computer having the aforementioned CPU 21 (see FIG. 4), ROM, RAM 25, and input/output ports. An input section 22, a display section 23, a communication section 24, a storage section 26, and a printer 19 are connected to the input/output port.
The management server 300 and the delivery company server 306 have the same configuration as the user terminal 302N1, so a description thereof will be omitted.
The collector terminals 321N1, . . . and the delivery person terminals 322N1, .

Next, membership registration when the user purchases the intention indicating sign 34 in the first modification will be described. The intention indicating sign 34 in the first modification is almost the same as the intention indicating sign 34 (see FIG. 11) of the embodiment described above, but it is different from the intention indicating sign 34 (see FIG. 11) of the embodiment described above. It does not have visual information 347a-c and two-dimensional barcodes 346a-c.
In FIG. 16, when the user purchases the intention indicating sign 34, the user's information and the designation of the delivery company are registered (membership registration) in the management server 300, and the management server 300 adds the user's information to the intention indicating sign 34. (In other words, the information of the purchaser of the intention indicating sign 34) is shown to be carried on the barcode 344r. As shown in FIG. 16, when a user registers as a member to purchase the intention indicating sign 34, the user terminal 302N1 first accesses the home page (HP) of the management server 300. The user terminal 302N1 transmits the ID and PW, information on the user (purchaser of the intention display sign 34), and information specified by the delivery company to the management server 300 via the homepage (HP).

ID is a code (ID) that distinguishes each user, and PW is a code that confirms the user in combination with the ID. The user information includes the user's address, name, age, email address, and other information. Other information includes, for example, a mobile phone number, gender, date of birth, and occupation. The delivery company designation information includes, for example, a company that requests collection or delivers a package, such as company A, from among predetermined delivery companies (for example, company A, company B, and company C). This is the information to specify.

The management server 300 pastes or prints a barcode 344r carrying user information on the intention display sign 34.
The intention display sign 34 manufactured in this manner is mailed to the user's home.
FIG. 17 shows information stored in the storage area 316 of the storage unit 26 of the management server 300 at the time of member registration. As described above, when registering as a member, the user terminal 302N1 transmits the ID and PW, user information, and delivery company designated information to the management server 300. The management server 300 stores the ID and PW, user information, specified member registration information of the delivery company (for example, Company A), and the date of member registration in the storage area 316 for the user. It is stored in area 316M1. This completes the membership registration of the user. The storage area 316 includes storage areas 316M2, . . . in which membership registration information of other users is stored.

The management server 300 manages member registration information stored in the storage area 316 based on the date of membership registration. Specifically, the management server 300 deletes (erases) the member registration information stored in the storage area 316 if a predetermined period of time, for example, one year has passed since the date of membership registration. In this way, since the member registration information is deleted after a predetermined period of time has elapsed, it is possible to eliminate the user's anxiety that his or her personal information will be used without permission after the user no longer uses this system.

Next, the operation of the cargo delivery system of the first modification will be explained. FIG. 18 shows a timing chart of the cargo delivery system of the first modification. In the following, an example will be taken in which the user terminal of the collection requester is the user terminal 302N1, the user terminal of the package delivery destination is the user terminal 302N2, and the delivery company system of delivery company A is the delivery company system 304N1. , to explain the operation of the unloading system.

In step 352, the user terminal 302N1 requests the management server 300 for collection. Specifically, the CPU 21 of the user terminal 302N1 accesses the homepage HP of the management server 300 via the communication unit 24, and transmits the ID, PW, and collection request information to the management server 300. The collection request information includes the collection date and time, the address and name of the delivery destination, a comment to the delivery destination, the e-mail address of the delivery destination, and package information.
In step 353, the management server 300 that has received the request for collection determines whether the membership has expired.
FIG. 19 shows a flowchart of the revocation determination processing program executed by the management server 300. As shown in FIG. 19, the CPU 21 of the management server 300 determines whether the ID and PW are stored in the storage area 316 of the management server 300 in step 353A.
If the determination in step 353A is affirmative, the revocation determination process proceeds to step 353D.

As described above, the management server 300 deletes the member registration information stored in the storage area 316 if one year has passed since the date of membership registration. Therefore, for example, even if member registration information is stored in the storage area 316, it will be deleted one year after its registration, so the determination in step 353A will be negative.

If the determination in step 353A is negative, the CPU 21 of the management server 300 transmits a message of non-registration and membership registration to the user terminal 302N1 via the communication unit 24 in step 353B. The content of the message is, for example, "Membership registration has not been completed or has expired. Please register as a member." The message is displayed on the display unit 23 of the user terminal 302N1, and the user knows that the membership registration is not completed or has expired, and sends the membership registration information to the management server 300.
Having received the member registration information, the CPU 21 of the management server 300 performs member registration processing in step 353C. As a result, the member registration information is stored in the storage area 316, as shown in FIG. After step 353C, the revocation determination process proceeds to step 353D.

In step 353D, the CPU 21 of the management server 300 stores the collection request information in the user's storage area 316M1 of the storage area 316, as shown in FIG. When the process of step 353D is executed, the revocation determination process of step 353 in FIG. 18 ends.
When the revocation determination process in step 353 of FIG. , is transmitted to the delivery company server 306 of the designated delivery company A.

In step 356, the CPU 2121 of the delivery company server 306 transmits the collection date and time and information on the collection requester to the collector terminal 321N1 of the collector in charge of the area including the address of the collection requester.
In step 358, the CPU 11 of the collector terminal 321N1 displays the collection date and time and information on the collection requester on the display unit 13 of the collector terminal 321N1. FIG. 21 shows a message 321D1 prompting collection, displayed on the display screen 321D of the display unit 13 of the collector terminal 321N1, and a message 321D2 prompting the collector to read two barcodes. As shown in FIG. 21, the content of the message 321D1 prompting collection is, for example, as follows.
“Please pick up the shipment.
Collection date and time: A/B, 2022 6:00pm-8:00pm
Collection address: 〇〇〇, Nagano City, Nagano Prefecture Name:〇〇 〇〇
Therefore, the cargo collector can understand when and where to collect the cargo.

Further, the contents of the message 321D2 prompting the user to read the two barcodes are, for example, as follows.
``Please scan the barcode below at the pickup location.
Intention sign baggage”

The intention indicating sign icon 321D21 is an icon that informs the collector terminal 321N1 to read the barcode 344r of the intention indicating sign 34, and the package icon 321D22 informs the collector terminal 321N1 that the barcode 344r of the package 50 has been read. This icon indicates that 52 has been read.
In step 355 of FIG. 18, the CPU 21 of the management server 300 creates an image of a barcode carrying information on the package, and transmits the data of the image to the user terminal 302N1.

FIG. 22 shows how a barcode carrying information on the package, printed out by the user terminal 302N1 that requested collection, is attached to the package. As shown in FIG. 22, the CPU 21 of the user terminal 302N1 causes the printer 19 to print out a barcode image 52 based on the barcode image data. The user attaches the printed barcode image 52 to the luggage 50 and places the luggage 50 near the door on which the intention display sign 34 is hung.

In step 400, the CPU 21 of the management server 300 executes a membership registration solicitation process. FIG. 23 shows a flowchart of the membership registration solicitation processing program executed by the management server 300. As shown in FIG. 23, in step 402, the CPU 21 of the management server 300 determines whether the delivery destination is a member. Specifically, the CPU 21 of the management server 300 determines whether the address and name of the delivery destination are stored in the storage area 316 of the storage unit 26 of the management server 300.

If the delivery destination is not a member, the determination in step 402 is negative, and in step 404, the CPU 21 of the management server 300 sends an e-mail message to the delivery destination's email address in the collection request information via the communication unit 24. Send membership registration invitation email. The contents of the membership registration solicitation email are as follows. That is, the collection requester may have requested delivery of the package, the package will be delivered soon, and the collection request form may be from a member. Also, please note that the person to whom the delivery will be made is not a member, that you are not suggested to become a member, that you should be careful when becoming a member, that your membership registration will be deleted after a certain period of time, and that you will need to re-register as a member. There is.

When the process of step 404 is executed, the membership registration solicitation process program ends. If the delivery destination is a member, the determination at step 402 is affirmative, and the membership registration solicitation processing program ends.
As described above, in step 358 of FIG. 18, the message 321D1 prompting collection is displayed on the display screen 321D of the collector terminal 321N1 (see FIG. 21). For example, in the above example, the collector should go to the collection house of 〇〇〇〇 in 〇〇, Nagano City, Nagano Prefecture to collect the goods from 6:00 pm to 8:00 pm on A/B, 2022. to understand. The collector moves to the collection house while carrying the collector terminal 321N1.

As mentioned above, the display screen 321D (see FIG. 21) of the collector terminal 321N1 displays a message 321D2 prompting the reader to read two barcodes: the barcode 344r of the intention indicating sign 34 and the barcode 52 of the parcel 50. has been done. Therefore, when the collector arrives at the collector's home, the reader 17 of the collector terminal 321N1 reads the two barcodes. Specifically, the collector first notifies the collector terminal 321N1 that the barcode 344r of the intention indicator 34 has been read by, for example, touching the icon 321D21 of the intention indicator 34. The collector brings the reading unit 17 of the collector terminal 321N1 close to the barcode 344r of the intention indicating sign 34. The reading unit 17 of the collector terminal 321N1 reads the barcode 344r of the intention indicating sign 34. Next, the collector notifies the collector terminal 321N1 that the barcode 52 of the package 50 has been read by touching the package icon 321D22. The collector brings the reading section 17 of the collector terminal 321N1 close to the barcode 52 of the package 50. The reading unit 17 of the collector terminal 321N1 reads the barcode 52 of the package 50.

When the reading of the two barcodes 344r and 52 is completed, the CPU 11 of the collector terminal 321N1 directly transmits the information of each barcode to the management server 300 via the communication unit 14 in step 362. Note that the CPU 11 of the collector terminal 321N1 may indirectly transmit information on each barcode to the management server 300 via the communication unit 14 via the delivery company server 306.

In step 364, the CPU 21 of the management server 300 determines whether the collector correctly collects the package from the collection requester's home by determining whether the information matches. FIG. 24 shows information to be compared in the information matching judgment executed by the CPU 21 of the management server 300. Specifically, first, the CPU 21 of the management server 300 reads the collection requester information (user information) stored in the storage area 316 and the reading unit of the collection person terminal 321N1 from the bar of the intention display indicator 34. It is determined whether or not the information on the collection requester obtained by reading the code 344r matches.

Second, the CPU 21 of the management server 300 uses the collection information stored in the storage area 316 and the collection information obtained by reading the barcode 52 of the luggage 50 by the reading unit of the collector terminal 321N1. determine whether they match.
If at least one of these pieces of information does not match (364N), the CPU 21 of the management server 300 transmits error information to the collector terminal 321N1.

FIG. 25 shows error information displayed on the display screen 321D of the collector terminal 321N1 when the CPU 21 of the management server 300 determines that the information does not match (364N). FIG. 25 shows the collection requester information (user information) stored in the storage area 316 of the management server 300 and the information obtained by reading the barcode 344r of the intention display indicator 34 by the reading unit of the collection person terminal 321N1. An example is shown in which the collection requester's information and the information do not match. Specifically, the collector's address does not match that of the person requesting collection, and the error information 321D3 stating "The collection address is incorrect" is displayed on the display screen 321D of the collector's terminal 321N1.

This allows the collector to understand that the collection house he thought he arrived at is not the collection requester's house, and reconfirms the collection house address in the message 321D1 displayed on the display screen 321D of the collector terminal 321N1. , move to the correct address. The collector moves to the correct address, the reader 17 of the collector terminal 321N1 reads each barcode again, and the communication unit 14 transmits the information of each barcode to the management server 300. The management server 300 determines whether the information matches in step 364.

If the above information matches (364Y), in step 368A, the CPU 21 of the management server 300 sends a collection completion notification email (FIG. 13 reference). Therefore, the collection requester can know that the cargo has been collected.
In this way, in the first modification as well, the collection requester can request collection and deliver the cargo in a non-face-to-face manner.

Therefore, it is possible to improve the convenience of the collection requester. For example, the person requesting collection does not have to wait at home until the person who collects the goods comes, so his or her actions are not restricted until the collection is completed. In addition, even if you are at home, gardening, taking a bath, on the phone, doing housework, etc., you can deliver cargo. Additionally, in the case of a woman who lives alone, there is no risk of having to meet the collector directly to deliver the package. In addition, there is no risk of infection with infectious diseases that have become prevalent in recent years due to face-to-face delivery of cargo.

Further, it is possible to improve the convenience of the collector. For example, it is possible to collect cargo even if the person requesting collection is absent. In addition, even if the person requesting collection is at home, gardening, taking a bath, on the phone, doing housework, etc., the item can be collected. In addition, there is no risk of infection with infectious diseases that have become prevalent in recent years due to face-to-face delivery of cargo.

In step 368B of FIG. 18, the CPU 21 of the management server 300 transmits the slip information to the collector terminal 321N1 via the communication unit 24. The slip information includes, for example, the address and name of the person requesting collection, the address and name of the delivery destination, package information, and the delivery date and time of the package.
The CPU 11 of the collector terminal 321N1 to which the slip information has been transmitted executes a slip printing process in step 370. Specifically, when the slip information is transmitted, the CPU 11 of the collector terminal 321N1 displays a message prompting the user to print the slip. FIG. 26 shows a message 321D4 prompting the user to print out the slip displayed on the display unit 13 of the collector terminal 321N1. As shown in FIG. 26, the contents of the message 321D4 are as follows, for example.
"We have received the invoice information. Please print it out. Print"

The print icon 321D41 is an icon for instructing the collector terminal 321N1 to print out a slip. By touching the icon 3212D41, the collector instructs the collector terminal 321N1 to print out the slip. The CPU 11 of the collector terminal 321N1 causes the printer 19 to print out the slip. Figure 27 shows how a message prompting the collector to print out the slip is displayed, the collector terminal prints out the slip after being instructed to print it out by the collector, and the collector attaches the slip to the package. has been done. As shown in FIG. 27, the slip 51 printed out by the collector terminal 321N1 is attached to the package 50 by the collector.

Since the slip 51 is pasted on the package 50 by the collector in this way, the burden on the collection requester of creating the slip 51 and pasting it on the package 50 can be eliminated.
Note that the attachment of the slip 51 to the package 50 is not limited to this. For example, it may be printed at a business office, or prepared and pasted on the package 50 by the person requesting collection.

The package 50 to which the slip 51 is attached is transported along the delivery route of the delivery company A to the delivery office. Thereafter, the delivery person moves with the package 50 to the delivery destination's house indicated on the slip 51 and delivers the package to the destination's house. The delivery person who has delivered the package to the delivery destination's home transmits (that is, reports) to the management server 300 that the delivery has been completed using the delivery person terminal 322N1. The management server 300 that has received the report that the delivery has been completed sends a delivery completion email to the user terminal 3402N2. This email includes a comment entered by the collection requester in the collection request information.

The comment can include, for example, a message attached to the package or information about the package. The message may be, for example, "Happy Birthday" if the package is a birthday present for the recipient. Further, the information on the package includes, for example, the expiration date or cooking method if the package is food.

(Second modification)
Next, a cargo delivery system according to a second modified example of the invention will be explained. The second modification of the delivery system has the same configuration as the first modification described above, so the explanation thereof will be omitted and the operation of the second modification will be described below. explain. Since the operation of the second modification is almost the same as that of the first modification, only the different parts will be explained below.

FIG. 28 shows a timing chart of the second modification of the delivery system.
In the first modification (see FIG. 18), the CPU 21 of the management server 300 determines whether the collector correctly collects the package from the collection requester's house by determining whether the information matches in step 364. do. If the above information matches (364Y), the CPU 21 of the management server 300 sends a collection completion notification email to the user terminal 302N1 via the communication unit 24 in step 368A, notifying that the collection has been completed. .

On the other hand, in the second modification (see FIG. 28), the collection requester information sent in step 354 includes the address and name of the collection requester (i.e., the user), and the user's email address. Address is included. After the slip printing process in step 370, the CPU 11 of the collector terminal 321N1 sends a collection completion notification email to the collection requester's email address via the communication unit 14 in step 370M. do. Therefore, the collection requester can know that the cargo has been collected. Receipt of the slip information means that the collector has arrived at the correct collection requester's house and has been able to collect the cargo, so a collection completion notification email can be sent from the collector terminal 321N1 to the user terminal 302N1. .

In this way, in the second modification, when the collector has correctly collected the cargo, the collection completion notification email can be sent from the collector terminal 321N1 to the user terminal 302N1 according to the collector's wishes.
Note that when the slip information is received, the collection completion notification email may be sent before the slip printing process in step 370.

(Third modification)
Next, a delivery system according to a third modification of the invention will be described. The delivery system of the third modification has the same configuration as the delivery system of the first modification described above, so a description thereof will be omitted.

FIG. 29 shows how, in the third modified example, when a user purchases an intention indicator, the user's information is encrypted using a key and carried in the barcode of the intention indicator. There is. As shown in FIG. 29, the management server 300 encrypts user information using a key, for example, using a common key encryption method, and causes a barcode 344r to carry the encrypted user information.

In this way, since the barcode 344r carries the user's information encrypted using the key, it is possible to prevent the user's information from being known to others, used without permission, or reused by other companies. It can be prevented. Therefore, it is possible to eliminate the user's anxiety that personal information may be used without permission.

Next, the operation of the cargo delivery system of the third modification will be explained. Since the operation of the third modification is almost the same as that of the first modification, only the different parts will be explained below.
FIG. 30 shows a timing chart of a third modification of the delivery system.
Among the two barcode information transmitted from the delivery person terminal 321N1 in step 362, the information of the barcode 344r of the intention indicating sign 34 read by the reading unit 17 of the collector terminal 321N1 is encrypted using the above key. has been made into

Therefore, in step 363, the management server 300 provides information on the barcode 344r of the intention indicating sign 34 read by the reading unit 17 of the collector terminal 321N1, among the two barcode information transmitted from the delivery person terminal 321N1. is decrypted using the above key.

(Fourth modification)
Next, a delivery system according to a fourth modification of the invention will be described. The delivery system of the fourth modification has the same configuration as the delivery system of the first modification described above, so a description thereof will be omitted.
In the fourth modification, as in the third modification, as shown in FIG. The barcode 344r carries user information.
Next, the operation of the cargo delivery system of the fourth modification will be explained. Since the operation of the fourth modification is almost the same as that of the second modification and the third modification, only the different parts will be described below.
FIG. 31 shows a timing chart of a fourth modification of the cargo delivery system.

In the fourth modification as well, the management server 300 determines, in step 363, the intention indicator 34 read by the reading unit 17 of the collector terminal 321N1 from among the two barcode information transmitted from the delivery person terminal 321N1. The information in the barcode 344r is decoded using the above key.

In the fourth modification, unlike the third modification, the management server 300 does not send a collection completion notification email. In the fourth modification, similarly to the second modification, the collector terminal 321N1 sends a collection completion notification email to the user terminal 302N. However, among the two barcode information read by the reading unit 17 of the collector terminal 321N1 in step 360, the information of the barcode 344r of the intention indicating sign 34 is encrypted using the above key.

Therefore, the CPU 11 of the collector terminal 321N1 accesses the home page (HP) of the management server 300 via the communication unit 14 in step 371, and receives the key from the management server 300. In step 374, the CPU 11 of the collector terminal 321N1 decodes the information of the barcode 344r of the intention display sign 34 using the above key.

In step 375, the CPU 11 of the collector terminal 321N1 transmits a collection completion notification email to the email address of the collection requester via the communication unit 14, notifying that the collection has been completed. Therefore, the collection requester can know that the cargo has been collected.

In the fourth modification, the home page (HP) of the management server 300 is accessed and the key is received from the management server 300, but the present invention is not limited to this. For example, when the management server 300 transmits information in step 354, it transmits the key to the delivery server 306, and when transmitting information in step 356, the delivery server 306 transmits the key to the delivery terminal. 321N1.

In the first to fourth modified examples described above, as in the embodiment described above, the delivery person terminal 322N1 sends a delivery advance notification email (see FIG. 7) before arriving at the delivery destination. It may also be transmitted to the user terminal 302N2.

Also, in the first to fourth modifications, as in the embodiment described above, when the delivery person terminal 322N1 arrives at the delivery destination but is away, the delivery person terminal 322N1 sends a delivery notification email (see FIG. 9). ) may be transmitted to the user terminal 302N2.

This specification discloses the following matters.
[1] An intention display sign that is selectively placed at the delivery destination and carries information indicating intention to consent to the delivery;
a delivery information carrying means that is retained on the delivery to be delivered to a pre-designated delivery point and carries delivery identification information set for each delivery;
reading means for reading intention indicating information approving placement from the intention indicating sign and reading delivery identification information from the delivery information carrying means;
a mobile terminal having a transmitting means for transmitting the intention declaration information and delivery identification information read by the reading means to a server;
Receiving means for receiving intention declaration information and delivery item identification information transmitted from the mobile terminal;
a server having a determination unit that determines that the delivery is complete when the receiving unit receives intention declaration information and delivery item identification information;
A delivery system equipped with

[2] The server has a notification transmitting means for transmitting information notifying that the delivery has been completed to the recipient or sender of the delivery when the determining means determines that the delivery has been completed. The delivery system described in ].

[3] The server is
delivery destination identification information storage means for storing delivery destination identification information in association with intention declaration information;
delivery information storage means storing delivery destination information of the delivery in association with the delivery identification information;
delivery destination specifying information acquisition means for extracting delivery destination specifying information from the delivery destination specifying information storage means based on the intention expression information received by the receiving means;
delivery destination information acquisition means for acquiring delivery destination information from the delivery information storage means based on the delivery item identification information received by the reception means;
When the receiving means receives the intention declaration information and the delivery item identification information, the determining means determines whether the delivery destination identification information acquired by the delivery destination identification information acquisition means and the delivery destination acquired by the delivery destination information acquisition means The delivery system according to [1] or [2] above, which determines that the delivery is complete if the relationship with the information is a predetermined relationship.

[4] The intention indicating information carried by the intention indicating sign is carried in relation to individual sign identification information given to each intention indicating sign,
The server is
When the receiving means receives the intention declaration information and the delivery item identification information, if the delivery destination identification information associated with the received intention indication information is not stored in the delivery destination identification information storage means, the delivery destination The delivery system according to [3] above, further comprising a delivery destination specifying information writing means for writing the delivery destination information acquired by the information acquisition means into the delivery destination specifying information storage means as delivery destination specifying information.

[5] Intention display information read from an intention display sign that is selectively placed at the delivery destination and carries intention display information approving the delivery, and the delivery to be delivered to the pre-designated delivery destination point. receiving means for receiving, from a mobile terminal, delivery identification information read from the delivery information carrying means which carries delivery identification information set for each delivery, which is held in the storage device;
delivery information storage means that stores information on the designated delivery destination of the delivery item and identification information of the delivery item, which are supplied before the delivery item is shipped, in association with each other;
The server determines that the delivery is complete when the delivery identification information received by the receiving means is the delivery identification information stored in the delivery information storage means.

[6] The apparatus according to the above [5], further comprising a notification transmitting means for transmitting information notifying that the delivery has been completed to the recipient or sender of the delivery when the determining means determines that the delivery has been completed. server.

[7] Delivery destination identification information storage means for storing delivery destination identification information in association with intention declaration information;
delivery information storage means storing delivery destination information of the delivery in association with the delivery identification information;
delivery destination specifying information acquisition means for extracting delivery destination specifying information from the delivery destination specifying information storage means based on the intention expression information received by the receiving means;
further comprising delivery destination information acquisition means for acquiring delivery destination information from the delivery information storage means based on the delivery item identification information received by the reception means,
When the receiving means receives the intention declaration information and the delivery item identification information, the determining means determines whether the delivery destination identification information acquired by the delivery destination identification information acquisition means and the delivery destination acquired by the delivery destination information acquisition means The server according to [5] or [6] above, which determines that delivery is complete if the relationship with the information is a predetermined relationship.

[8] The intention indicating information carried by the intention indicating sign is carried in relation to individual sign identification information given to each intention indicating sign,
When the receiving means receives the intention declaration information and the delivery item identification information, if the delivery destination identification information associated with the received intention indication information is not stored in the delivery destination identification information storage means, the delivery destination The server according to item [7], further comprising delivery destination specifying information writing means for writing the delivery destination information acquired by the information acquisition means into the delivery destination specifying information storage means as delivery destination specifying information.

[9] A first reading means for reading intention display information from an intention display sign that is selectively placed at a delivery destination and carries intention display information approving the delivery;
a second reading means for reading delivery identification information from a delivery information carrying means which is held on delivery items to be delivered to a pre-specified delivery point and carries delivery identification information set for each delivery item; ,
A mobile terminal comprising a transmitting means for transmitting intention expression information read by the first reading means and delivery identification information read by the second reading means to a server.

[10] An intention indicating sign that is selectively placed at a delivery destination and carries information indicating an intention to approve the delivery,
comprising information carrying means for carrying the sign identification information individually determined for each intention indicating sign;
The sign identification information read by the mobile device is sent to the server to indicate the intention of the sign.

[11] The intention indicating sign according to [10] above, wherein the sign identification information is stored in association with delivery destination identification information that may be a delivery destination in the server.
[12] The intention indicating sign according to the above [10] or [11], wherein the intention indicating sign is a display piece selectively placed outdoors at a delivery destination.

[13] An intention display information reading step of reading, with a mobile terminal, intention display information approving the delivery from an intention display sign selectively placed at the delivery destination and carrying intention display information approving the delivery. ,
Delivery in which delivery item identification information is read by a mobile terminal from a delivery item information carrying means that is held on delivery items to be delivered to a pre-specified delivery point and carries delivery item identification information set for each delivery item. object identification information reading step;
a transmitting step of transmitting the intention expression information read in the intention expression information reading step and the delivery item identification information read in the delivery item identification information reading step from the mobile terminal to the server;
a receiving step of receiving intention declaration information and delivery item identification information transmitted from the mobile terminal;
A delivery completion confirmation method comprising: a determination step of determining that delivery is complete when intention declaration information and delivery item identification information are received in the receiving step.
[14] When the determination step determines that the delivery is complete, the method described in [13] above includes a notification sending step of transmitting information notifying that the delivery has been completed to the recipient or sender of the delivery. How to confirm delivery completion.

[15] An intention display sign that is selectively displayed on the sender of the delivery and carries intention display information regarding the sender's intention to request non-face-to-face delivery from the sender to the delivery company;
a delivery information carrying means that is attached to delivery items to be delivered to a pre-specified delivery point and carries delivery item identification information that is set for each delivery item;
reading means for reading intention indicating information requesting non-face-to-face delivery of goods from the intention indicating sign and reading delivery identification information from the delivery information carrying means;
a mobile terminal having a transmitting means for transmitting the intention declaration information and delivery identification information read by the reading means to a server;
Receiving means for receiving intention declaration information and delivery item identification information transmitted from the mobile terminal;
a server having a determination means for determining that receipt of the consignment is complete when the receiving means receives intention declaration information and delivery item identification information;
A delivery system equipped with

[16] An intention display sign that is selectively displayed on the sender of the delivery and carries intention display information regarding the sender's intention to request non-face-to-face delivery from the sender to the delivery company;
Delivery item identification information generation means for generating delivery item identification information set for each delivery item to be delivered to a pre-specified delivery point;
reading means for reading intention indication information requesting non-face-to-face delivery of goods from the intention indication sign;
a transmission means for transmitting the intention declaration information read by the reading means and the delivery identification information generated by the delivery identification information generation means to a server;
a mobile terminal having a slip output means for outputting a slip including a delivery identification information carrying means carrying delivery identification information based on the slip information received from the server;
Receiving means for receiving intention declaration information and delivery item identification information transmitted from the mobile terminal;
determining means for determining that the delivery is complete when the receiving means receives the intention declaration information and the delivery item identification information;
a slip generating means for generating slip information including delivery item identification information when the determining means determines that the delivery is completed;
a server having a slip information transmitting means for transmitting the slip information generated by the slip generating means to a mobile terminal;
A delivery system equipped with

[17] The above-mentioned [15] or [16], wherein the server has a notification transmitting means for transmitting information notifying that the delivery has been completed to the sender when the determining means determines that the delivery has been completed. The delivery system described in ].
[18] The server:
A shipping source identifying information storage means for storing shipping source identifying information in association with the intention declaration information;
delivery-related information acquisition means for acquiring delivery information regarding the delivery and delivery destination information regarding the delivery destination of the delivery from the sender;
delivery-related information storage means for storing delivery information regarding the delivery entered by the sender and delivery destination information regarding the delivery destination of the delivery in association with intention declaration information;
delivery information storage means in which sender information of the delivery is stored in association with the delivery identification information;
Based on the intention declaration information and delivery identification information received by the receiving means, the delivery information and delivery destination information are extracted from the delivery information storage means, and the sender information of the delivery is extracted from the delivery information storage means. delivery item identification related information storage means for storing the extracted delivery item information, delivery destination information, and shipping source information in association with the delivery item identification information;
If the determining means determines that the delivery is complete,
The delivery system according to [15] or [16], wherein the slip information generating means generates slip information based on information stored in the delivery item identification related information.

According to the inventions described in [1], [5], and [13] above, when the recipient of the delivery agrees to leave the delivery, if the recipient displays an intention sign outside, the delivery person can receive the delivery. The intention display information and the delivery item identification information are read from the delivery item carrying means carried by the portable terminal and the intention indicating sign to the mobile terminal, and the read intention expression information and delivery item identification information are transmitted to the server. The server determines that the delivery has been completed based on the received intention declaration information and delivery item identification information. With such a configuration, delivery can be completed without directly handing over the delivery item to the recipient, so it is possible for the delivery person to improve the efficiency of delivery work. The recipient can receive the delivery without being restricted in his or her actions. Since the intention display sign can be selectively displayed outdoors, the recipient has the right to choose whether or not to place it.

According to the inventions described in [2], [6], and [14] above, when it is determined that the delivery has been completed, the recipient or sender's terminal is notified of the completion of the delivery, so that the delivery is completed. You will know this immediately after completion. This makes it possible to quickly collect the delivered items that have been placed.

According to the inventions described in [3] and [7] above, delivery completion is determined when the delivery destination identification information and delivery destination information have a predetermined relationship, so that delivery completion can be determined more reliably. I can do it.
According to the inventions described in [4] and [8] above, upon completion of delivery, if the delivery destination specifying information is not stored in the identification information given to each intention indication sign, the intention indication Since the delivery destination information acquired based on the delivery item identification information transmitted together with the information is written directly as the delivery destination identification information, it is possible to save the effort of writing information for each intention indicating sign.

According to the invention described in [9] above, by reading the intention declaration information and the delivery item identification information and sending them simultaneously to the server using one mobile terminal, it is possible to ensure that the delivery item has actually been delivered. be able to.
According to the invention described in [10] above, by indicating to the delivery person his/her intention to approve the delivery with the intention indicating sign, the delivery person can leave the delivery outside without directly handing it to the recipient. be able to. Completion of placement can be verified by reading the individual identification mark set for each intention indicating sign at the time of completion of placement and sending it to the server.

According to the invention described in [11] above, the label identification information is stored in association with the delivery destination identification information that can be the delivery destination in the server, so that it is compared with the delivery identification information read when the delivery is completed. This allows you to reliably check whether the delivery has been delivered to the correct destination.
According to the invention described in [12] above, the intention indicating sign is a display piece that is selectively placed outdoors at the delivery destination. It is now possible to choose not to display it outdoors, but to display it outside only with approval. Moreover, it can be manufactured at low cost.

According to the invention described in [15] above, the intention indicating sign informs the delivery person that non-face-to-face delivery of the cargo is requested. Then, by reading the unique identification information from the intention indication sign and sending the delivery identification information given to the delivery to the server, it is possible to know that the delivery has been completed. The sender is not restricted in his or her actions in order to receive the package.
According to the invention described in [16] above, in addition to the effects as claimed in claim 1, there is an advantage that if the delivery destination data is input, there is no need to fill out a slip to be attached to the delivered item. .

According to the invention described in [17] above, since a notification of the completion of receiving the cargo is received, it is possible to know that the delivery of the cargo has been completed.
According to the invention described in [18] above, since the server side associates the delivery information and the delivery destination information with the delivery identification information, it is possible to easily check the delivery status of the delivery through the delivery identification information. can be monitored.

1 Delivery system 2 Server 31 House 32 Entrance door 34 Indication sign 344 Barcode 50 Luggage 52 Barcode 2na Mobile terminal 2nb Recipient terminal 300 Management server 302N1, 302N2 User terminal 304N1, 304N2 Delivery company system 306 Delivery company server 321N1 Collection Delivery person terminal 322N1 Delivery person terminal 316, 316M1, 316M2 Storage area 321D Display screen 321D1 Message urging collection 321D2 Message urging reading two barcodes 321D21 Intent sign icon 321D22 Package icon 321D3 Error information 321D4 Printout of slip Message to encourage

Claims (6)

a receiving means for receiving collection request information for a delivery to be placed at the sender's home from the sender's sender terminal;
The received collection request information is transmitted to the collector terminal of the collector, and when the collector collects the delivery placed at the sender's house, the collection completion information is transmitted to the sender terminal, and the a transmitting means for transmitting delivery completion information to a delivery destination terminal of the delivery destination when the delivery item is delivered to the delivery destination;
A management server equipped with
The pickup request information includes a comment from the sender,
The delivery completion information includes the comment;
Management server. The receiving means receives sender information including the sender's address from the sender terminal in advance,
The transmitting means transmits the collection request information and the sender information to the collector terminal,
The management server is
storage means for storing the received sender information;
Deletion means for deleting the sender information from the storage means when a predetermined period of time has passed since the sender information was stored;
The management server according to claim 1, further comprising:. The management server further includes a carrying means for carrying the sender information on an intention display sign that is scheduled to be delivered to the sender and hung on the door of the sender's home,
The intention indicating sign carrying the sender information is delivered to the sender,
The receiving means receives, from the collector terminal, the sender information read by the collector terminal from the intention indicating sign,
The management server further includes determining means for determining whether the sender information received from the collector terminal by the receiving means and the sender information stored in the storage means match.
The transmitting means transmits collection completion information to the sender terminal when the result of the determination is positive.
The management server according to claim 2. The collection request information includes delivery information regarding the delivery,
The storage means further stores the delivery information, and the management server further includes a conversion means for converting the delivery information into a format readable by the collector terminal.
The transmitting means transmits the converted delivery information to the sender terminal,
the converted delivery information is attached to the delivery;
The receiving means receives, from the collector terminal, the delivery information attached to the delivery item and read by the collector terminal,
The determining means further determines whether the delivery information received from the collector terminal by the receiving means and the delivery information stored in the storage means match.
The transmitting means transmits collection completion information to the sender terminal when each result of the determination is positive.
The management server according to claim 3. The transmitting means transmits slip information including the collection request information, the sender information, and the delivery information to the collector terminal when each result of the determination is positive,
The slip information is printed by the collector terminal.
The management server according to claim 4. The carrying means encrypts and carries the sender information on the intention display sign,
The receiving means receives the encrypted sender information from the collector terminal,
The management server further includes decryption means for decrypting the encrypted sender information received by the reception means.
The management server according to claim 3.

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