JP2018195008A - Charge settlement device - Google Patents

Abstract

To provide a charge settlement device capable of easily detecting a counterfeit card or unauthorized use of a card later.SOLUTION: A charge settlement device allowing for a payment of a facility usage fee by a credit/debit card is provided with a card conveyance mechanism 40 for fetching in a card path 48 a card inserted from a card transaction port 22 on a customer side and conveying the card. A card image acquisition part 50 photographs a surface image of the fetched card, and an image recording part 12 records the surface image of the card in association with an identification code of a customer who uses the card. In this case, the identification code is a reservation number for using the facility, a member number issued by the facility, a reference number allocated to the customer by the facility side at a time of entry or the like.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a fee settlement apparatus capable of performing settlement using a credit card or a David card.

  Conventionally, in accommodation facilities, sports facilities, amusement facilities, etc., a fee settlement device is installed to settle and settle the price by the user's operation. Such a fee settlement device is a credit card or a David card. (See, for example, Patent Document 1).

  As these cards, magnetic cards, contact IC (Integrated Circuit) cards, non-contact IC cards and the like are employed. These cards are read or written by a card processing device corresponding to each card incorporated in the fee settlement apparatus. That is, in the magnetic card, data stored in the magnetic stripe is read by the magnetic card processing device. The contact type IC card reads / writes data from / to the IC chip by the contact type IC card processing device, and the non-contact type IC card reads / writes data from / to the IC chip by the non-contact type IC card processing device. Is read or written.

  Thus, when payment using a card is made possible, there is a problem of using a forged card due to skimming or the like. Therefore, in the field of transaction processing devices such as ATM (Automated Teller Machine) that performs transaction processing with a cash card issued by each financial institution, an image of the inserted card is acquired by the card imaging unit, and the card imaging is performed at the previous transaction. Compare the card image obtained by the card image obtained by the card imaging unit at the time of the current transaction with the comparison unit, and determine whether the transaction can be made at the current transaction based on the result of the comparison, thereby preventing unauthorized transactions It is known to do (see, for example, Patent Document 2).

Japanese Patent Laid-Open No. 9-204468 JP, 2015-141501, A

  In the case of a transaction processing apparatus, as shown in Patent Document 2, it is general that a host computer of a center and a plurality of computers are connected through a network and constructed as an automatic transaction processing system.

  However, since cash cards differ depending on the financial institution, the number of transaction processing devices that can use a specific cash card is limited compared to payment terminal devices that can perform payment processing using credit cards and debit cards, including fee settlement devices. Is. Therefore, in the field of payment terminal devices that can perform payment processing with a credit card or a David card, forgery is performed by comparing the image of the card used this time as shown in Patent Document 2 with the previous card image. Card measures are not realistic.

  In view of the above, the present invention provides a fee settlement apparatus capable of confirming whether a counterfeit card or an unauthorized card has been used later by recording card usage.

  In order to achieve the above-mentioned object, the present invention provides a fee settlement apparatus capable of paying with a card, a card transaction port formed on a customer service surface, a card passage communicating with the card transaction port, and the card transaction. A card transport mechanism that transports a card inserted into the mouth along the card path, a card image acquisition unit that captures a card surface image of the card transported by the card transport mechanism, and the card image acquisition unit And an image recording unit that records the card surface image in association with a customer-specific identification code.

  In this case, the card image acquisition unit arranges imaging elements in a direction orthogonal to the card transport direction by the card transport mechanism, and captures the card surface image along the transport direction. Alternatively, an image sensor is arranged in the card transport direction and a direction orthogonal thereto, and the card surface image is captured in a state where the card transport operation by the card transport mechanism is stopped. Thereby, when taking a card toward the card information reading unit, a card surface image can be taken at the same time, so that the processing time can be shortened.

  The signature character image is further provided with a touch operation display for displaying a handwriting input unit, and signature information acquisition means for acquiring a signature character image based on a handwritten character that is a character locus drawn on the handwriting input unit. The card image acquired by the card image acquisition unit may be recorded in the image recording unit in association with the identification code. Thereby, the identity confirmation of card use can be performed later.

  In addition, the image recording unit further includes a camera unit that captures a face image from the front of the customer, and the face image includes the card surface image and the signature character image captured by the card image acquisition unit. If it is recorded in association with the identification code, identity verification is more accurate.

  As an embodiment of the identification code for each customer, a two-dimensional code is provided to each customer in advance, and a two-dimensional code reader unit that decodes an image of the two-dimensional code and converts it into the identification code is further provided. The image recording unit records the card surface image, the signature character image, and the face image in association with the identification code corresponding to the image of the two-dimensional code captured by the camera unit.

  In addition, it is further provided with a visitor information acquisition means for displaying an input screen for allowing a visitor to input information to be presented to the facility side on the touch operation display, thereby registering the visitor together with payment of a fee at check-in to the facility. It becomes a fee settlement device that can do at the same time.

  According to the charge settlement apparatus according to the present invention, the card surface image of the card is recorded and stored in association with the identification code of the customer who uses the card, so that the customer's identification code using the card and the card surface image can be verified later. For example, it is possible to determine whether a forged card or an unauthorized card has been used.

1 is a block diagram of a check-in / check-out system configuration including a fee settlement apparatus according to the present invention. FIG. The external appearance explanatory drawing of the fee settlement apparatus concerning this invention is shown. 1 shows a block diagram of an electrical configuration of a fee settlement apparatus according to the present invention. The conceptual diagram explaining the mechanism of a card processing apparatus is shown. The schematic diagram of the card surface image of a card | curd is shown. Explanatory drawing of the input screen of the guest information displayed on the screen of the touch operation display of a fee payment apparatus is shown. The explanatory view of the input screen of the signature displayed on the screen of the touch operation display of a charge settlement apparatus is shown. The typical explanatory view of the data composition stored in the database of a server apparatus is shown. Processing procedures for reservation and check-in of the check-in / check-out system are shown in a timing chart. The processing procedure in the check-out of the check-in / check-out system is shown by a timing chart. The flowchart explaining the operation | movement of the adjustment process of a fee adjustment apparatus is shown. The explanatory view of the initial screen of the touch operation display of the charge settlement apparatus is shown.

  A charge settlement apparatus according to a preferred embodiment for carrying out the present invention will be described with reference to the drawings. FIG. 1 is a block diagram schematically showing a check-in / check-out system 1 in an accommodation facility such as a hotel or inn, a sports facility, or an amusement facility equipped with a fee settlement apparatus 2 according to the present invention.

  The check-in / check-out system 1 is configured by connecting a fee settlement apparatus 2 and a server apparatus 3 via a LAN (Local Area Network) 4 so that data can be transmitted and received between them. The server device 3 is connected to a user terminal device 6 possessed by a customer who uses the hotel via a communication network 5 such as the Internet, a telephone line, or a mobile communication network so that data can be transmitted and received. The user terminal device 6 is preferably another portable terminal device such as a notebook PC (personal computer), a tablet PC, a smartphone, or a mobile phone.

  A customer who uses the hotel performs check-in and check-out operations with the fee settlement apparatus 2 and pays for the accommodation fee or the like indicated thereby.

  FIG. 2 shows an external view of the fee settlement apparatus 2, and a display panel and a touch panel input unit for a customer to input instructions and the like are integrated on the inclined surface of the upper part of the front panel which is a customer service surface. A touch operation display 13 is arranged. A camera unit 19 that captures a front image of the customer facing the touch operation display 13 is disposed on the inclined surface of the front panel. The camera unit 19 is also used to acquire a two-dimensional code image. In this example, a QR (Quick Response) code (registered trademark) is used as a two-dimensional code.

  In the lower part of the front panel, a card transaction port 22 that also serves as a receipt issuing port, a bill insertion port 23 that also serves as a bill insertion port and a bill bill reception port, a coin insertion port 24, a change payment port 25, A card key issuing / receiving port 26 and the like are arranged.

  FIG. 3 is a block diagram showing the electrical connection of each part constituting the fee settlement apparatus 1, and the fee settlement apparatus 1 temporarily stores a ROM (not shown) for storing a program and the like, a program read from the ROM, and various data. The controller 10 includes a RAM and a processor (not shown) that executes a program. The control unit 10 includes an image recording unit 12 such as a hard disk or a flash memory, a touch operation display 13, a card processing device 14 that performs payment by a credit card or a debit card, a coin processing device 16, and a banknote processing device 17. And a card key processing unit 18 that accepts rental and return of a room key (hereinafter referred to as “card key”) using a card-type key, a camera unit 19, a receipt printer 20, and a communication unit 21 are connected. Has been.

  FIG. 4 shows the structure of the mechanism part of the card processing device 14, and a plurality of conveying roller pairs 41, 42, 43 that form the card passage 45, and a roller driving part 52 (shown in FIG. 3) that drives these rollers The card transport mechanism 40 is composed of the transport guides 47, 48, and 49. When the card transport mechanism 40 detects the insertion of the card 44 by a credit card or a debit card by the photo sensor 46a disposed in the card transaction port 22, the card transport mechanism 40 starts a transport operation in the take-in direction. When the card 44 is conveyed until it is detected by the photo sensor 46b, the conveying operation is stopped and the card 44 is held in the card passage 45.

  A card image acquisition unit 50 that captures a surface image of the passing card 44 and a card information reading unit 51 that reads information recorded on the card 44 are arranged in the card passage 45.

  The card image acquisition unit 50 includes an LED 50a and an imaging unit 50b, and an image signal from the imaging unit 50b is sent to the card processing control unit 15 (shown in FIG. 3). In this example, the image pickup unit 50b is a line sensor in which CCDs as image pickup elements are arranged in the main scanning direction. The image pickup unit 50b picks up an image by sub-scanning in the card transport direction, but is detected by the photosensor 46b and stopped. The card image may be picked up by the image pickup unit 50b configured by arranging the CCD in two dimensions. Then, as shown in FIG. 5, the card name 44a and the card number 44b of the card displayed on the surface of the card surface by embossing or a thermal transfer film ribbon are captured in the captured card image.

  If the card information reading unit 51 is a contact type or non-contact type IC card in which the card information is stored in an IC chip embedded in the card, the card information reading unit 51 communicates with the IC chip to read the card information and read the card information. Send to 15. If the card information is a magnetic card recorded on a magnetic stripe formed on the card surface, the card information is magnetically read and sent to the card processing control unit 15.

  The card processing device 15 is directly connected to the external payment center 9 via the communication network 5, and the card processing control unit 15 makes an inquiry for credit inquiry by reading the card information recorded on the card 44 with the payment center 9. I do.

  The control unit 10 controls the entire fee settlement apparatus 1 by program control, and includes a reservation confirmation unit 10a, a guest information acquisition unit (entrance information acquisition unit) 10b, a signature information acquisition unit 10c, a settlement control unit 10d, Each function of the image recording control unit 10e and the room key management unit 10f is realized. Each function will be described below.

  The reservation confirmation unit 10a recognizes the captured image of the camera unit 19 and determines whether the QR code is included in the image. If the QR code is included in the image, the reservation confirmation unit 10a decodes the QR code and reserves the reservation number based on the text data. QR code reader unit 101 for converting to Then, the reservation confirmation unit 10a transmits the reservation number decoded by the QR code reader unit 101 from the communication unit 21 to the server device 3 to confirm the reservation. In response to this, when the reservation information corresponding to the reservation number is sent from the server device 3, confirmation of the reservation is obtained, and the fee settlement device 2 enables the check-in procedure by the customer.

  The guest information acquisition means 10b displays an input screen 13a that allows the customer to input guest information, which is information that the customer should present to the hotel, on the touch operation display 13, and acquires the input guest information. FIG. 6 shows an example of this input screen, in which an input field for inputting guest information such as name, telephone number, address, and name of a companion is displayed. The guest information acquisition means 10b displays a character input keypad when the input field box is touched, and displays a numeric keypad when the telephone number text box is touched. Since FIG. 6 shows the input of the telephone number, the numeric keypad 13b is displayed.

  At this time, the guest information acquisition unit 10b also displays the reservation content confirmation column 13c in the operation screen 131. In the reservation content confirmation column 13c, the reservation information transmitted from the server device 3 when the reservation confirmation means 10a inquires about the reservation number is displayed.

  When the “signature / payment” selection button 13d on the input screen 13a is touched, the signature information acquisition unit 10c displays a signature column 13e as a handwritten input unit as shown in FIG. Characters drawn when signing are displayed in the frame of the signature field 13e. When the “OK” button in the signature column 13e is touched by the customer, the signature information acquisition unit 10c temporarily displays the screen of the touch operation display 13 including the character image in the signature column 13e, that is, the signature character image using handwritten characters. Remember me. The signature is input by handwriting with a touch pen provided in the main body of the fee settlement apparatus 2, but this touch pen may also be used when inputting the guest information.

  When the “OK” button in the signature field 13e is touched, the settlement control means 10d displays the prepaid amount calculated based on the reservation information sent from the server device 3 on the touch operation display 13 so that the customer can receive cash or cash One of the payment methods for the credit card will be selected. The prepaid amount may be calculated based on the reservation information in the server device 3 and sent to the settlement control means 10d. Alternatively, a preset amount (deposit) may be used as the prepaid amount regardless of the reservation information.

  Then, the settlement control means 10d controls the card processing device 15 or the coin processing device 16 or the bill processing device 17 in accordance with the selected payment method, and performs the settlement processing for the advance payment. Further, the settlement control means 10d also performs a settlement process for the additional settlement amount generated after the check-in managed by the server device 3. In this case, in the case where the deposit amount is the prepayment amount, the remaining amount obtained by subtracting the deposit amount from the total payment amount including the additional settlement amount generated after check-in becomes the final additional settlement amount.

  The image recording control means 10e performs control to record the card image sent from the card processing device 15 in the image recording unit 12 for each customer. The customer-specific recording of the card image in this example is recorded in association with the reservation number decoded by the QR code reader unit 101 as the customer-specific identification code. The identification code may be an identifier other than the reservation number, for example, a membership number issued to a customer who has become a member of a hotel or a reference number assigned to the customer at the time of check-in.

  Further, the image recording control means 10e operates the camera unit 19 to capture the customer's front image. The signature image of handwritten characters acquired by the signature information acquisition unit 10c from the front image is recorded in the image recording unit 12 in association with the reservation number together with the card image. Therefore, the image recording unit 12 stores a card image, a self-signed image, and a front image for each customer, in this case, for each reservation number.

  As a result, when there is a complaint that the fee settlement apparatus 2 has been paid later using a counterfeit card or a fraudulent card, it is possible to determine the appropriateness of the card from the card image recorded in the image recording unit 12 and the signature character. This is a proof that confirms the person using the card from the image or front image.

  When the room key management means 10f inquires about the reservation number after the prepaid payment is completed, the room key management means 10f causes the card key processing unit 18 to issue a card key based on the room number information included in the reservation information received by the server device 3. . The card key is provided with a magnetic recording unit on the back surface thereof, and the card key processing unit 18 writes the room number information sent from the room key management means 10f into the magnetic recording unit, creates a card key, and issues the card key. Issued from the receiving port 26.

  Therefore, at the time of checkout, the above-described settlement control means 10d performs additional settlement on the server device 3 based on the room number information read by the card key processing unit 18 from the card key returned from the card key issuing / receiving port 26 by the customer. Inquire about the amount of money, and if there is an additional amount of money to be settled, perform the payment process.

  Next, the server device 3 will be described with reference to FIG. When the server device 3 provides hotel room availability information on the communication network 5 and receives the reservation application information from the user terminal device 6 based on the availability information and the reservation application information, A mail server 32 that transmits an acceptance confirmation mail to the user terminal device 6 and a management server 33 that manages the business in the hotel are provided.

  The management server 33 is installed in the fee settlement apparatus 2 or in the hotel via the LAN 4, for example, each terminal device 30 such as a restaurant terminal that manages eating and drinking price data in a restaurant in the hall (the illustrated example is a restaurant terminal) And the reservation management means 33a, the accommodation information management means 33b, the charge management means 33c for accommodation charges, and the database 33d.

  The reservation management unit 33a sends the room availability information to the Web server 31, and the Web server 31 creates a Web page so that the availability information can be viewed on the browser. The Web server 31 creates in advance a reservation page information Web page for the customer to input items necessary for the reservation application. Therefore, when the customer accesses the Web server 31, the vacant room information is displayed on the screen of the user terminal device 6, and when a date with a vacant room is selected, the screen is switched to the reservation screen, and the customer has necessary items. It is filled in and transmitted to the Web server 31. Although not shown in the drawing, the customer enters the staying date, the number of guests, the accommodation plan including breakfast, and the e-mail address on the reservation screen.

  As a result, the reservation management means 33a assigns a reservation number to the reservation reception and stores the reservation information entered in the reservation screen in association with the reservation number in the database 33d as shown in FIG. In addition, the reservation management unit 33a determines the guest room, associates it with the reservation number, stores the room number in the database 33d, and sends the updated vacant room information to the Web server 31. Then, the mail server 32 converts the reservation number of the text data into a QR code, and transmits the mail to the mail address included in the reservation information. Therefore, the customer can confirm that the reservation has been established by receiving the mail.

  When the reservation number indicated by the QR code imaged by the camera unit 19 is transmitted from the charge settlement apparatus 2 to the accommodation information management unit 33b, the accommodation information management unit 33b checks the reservation number stored in the database 33d and confirms whether there is a reservation. To do. If there is a reservation, the room number stored in the database 33d in association with this reservation number is transmitted to the fee settlement apparatus 2, thereby permitting the check-in process by the guest information acquisition means 10b.

  Then, the accommodation information management means 33b associates the guest information acquired by the guest information acquisition means 10b by the check-in procedure and the image file IMG of the signature character image acquired by the signature information acquisition means 10c with the reservation number in the database 33d. To store. Therefore, the database 33d stores the accommodation card as an electronic file.

  When the reservation number based on the QR code is transmitted from the fee settlement apparatus 2, the fee management means 33 c calculates a prepaid amount based on the reservation content and transmits this prepaid amount to the fee settlement apparatus 2. Price information generated when the customer uses each facility or facility in the hotel after check-in, for example, food and drink at a restaurant, is sent from the restaurant terminal 30 to the charge management means 33c together with the customer's room number information. Therefore, the fee management means 33c calculates the additional settlement amount from the price information generated after check-in sent by the customer's room number at the time of checkout, and transmits this additional settlement amount to the fee settlement apparatus 2. To do.

  A processing procedure of the check-in / check-out system 1 configured as described above will be described in detail with reference to the flowcharts of FIGS.

  First, when the user terminal device 6 accesses a website established by the web server 31 of the server device 3 (step S01), a web page of hotel room availability information is sent and displayed on the user terminal device 6. (Step S02).

  The customer checks the vacant room status, and if there is a vacant room on the scheduled stay date, designates this day (step S03). By designating the accommodation date, the web page of the reservation screen is sent from the web server 31 and displayed on the user terminal device 6 (step S04). Then, reservation information such as the number of nights, the number of nights, a night plan, and an e-mail address is input and transmitted by the customer (step S05).

  When the reservation information is sent to the Web server 31, the reservation management means 33a of the management server 33 assigns a reservation number and stores it in the database 33d together with this reservation information (step S06). At this time, the reservation management means 33a determines the guest room to be provided to this customer, and also stores this room number in the database 33d in association with the reservation information.

  Then, the mail server 32 transmits the QR code representing the reservation number by mail to the mail address included in the input reservation information (step S07). Then, the QR code is stored in the user terminal device 6 (step S08), while the reservation management means 33a updates the vacant room information to complete the accommodation reservation (step S09).

  The charge settlement apparatus 2 displays an initial screen for selecting either check-in or check-out processing on the operation screen of the touch operation display 13, as shown in FIG. A process when the check-in process is selected will be described.

  When the customer selects “check-in” from the initial screen of the touch operation display 13 of the fee settlement apparatus 2, the fee settlement apparatus 2 performs a check-in process.

  In the check-in process, the fee settlement apparatus 2 receives the QR code transmitted to the customer by email to the camera unit 19 (step S10), and the reservation confirmation means 10a decodes the QR code and converts it into a reservation number. Then, the management server 33 is inquired about this reservation number (step S11).

  In response to this inquiry, the reservation management means 33a searches the database 33d for the corresponding reservation number (step S12), and the management server 33 inquires about the room number and reservation information stored in association with the searched reservation number. It transmits to the fee settlement apparatus 2 (step S13).

  When the fee settlement apparatus 2 receives these pieces of information, the guest information acquisition unit 10b displays the guest information input screen 13a on the touch operation display 13 and acquires the accommodation information input by the customer (step S14). . Subsequently, the signature information acquisition means 10c of the fee settlement apparatus 2 displays characters drawn in the frame of the signature column 13c, and the customer signs the signature column 13e. When the “OK” button in the signature field 13e is touched by the customer, the signature information acquisition unit 10c displays the screen displayed on the touch operation display 13 including the handwritten characters drawn in the signature field 13e as the signature character image. Is temporarily stored (step S15).

  When the acceptance of the guest information and the signature is completed, the fee settlement apparatus 2 performs a settlement process for collecting a prepayment from the customer by the settlement control means 10d (step S16).

  FIG. 11 is a flowchart for explaining the operation of the settlement process in step S16, and the settlement control means 10d displays the settlement amount (step S161). Since the settlement amount in this case is a prepayment amount collected at the time of check-in, the settlement control unit 10d prepays from the number and number of accommodations and the accommodation plan indicated in the reservation information sent from the reservation management unit 33a. The amount of money is calculated, and this amount of advance payment is displayed on the screen of the touch operation display 13.

  Subsequently, the settlement control means 10d displays a screen for selecting either cash payment or card payment by the customer (step S162). Here, when the card payment is selected (“YES” in step S163), the settlement control unit 10d operates the camera unit 19 to acquire a front image of the customer (step S164). Then, card payment processing is performed by the operation of the card processing device 15.

  When the card processing control unit 15 detects the insertion of the card 44 into the card transaction port 22 by the photosensor 46a, the card processing control unit 15 controls the driving of the roller driving unit 52 so that the card transport mechanism 40 takes in and transports it (step S165). During this capture and conveyance, the card image acquisition unit 50 acquires an image on the card surface by the imaging unit 50b by the main scanning in the line direction by the CCD and the sub-scanning in the card conveyance direction, and sends it to the card processing control unit 15. (Step S166).

  Further, the card information reading unit 51 reads the card information recorded on the card 44, transmits the card information to the settlement center 9, and makes a credit inquiry of the card 44 (step S167). Thereafter, when the leading end of the card 44 reaches the photo sensor 46b, the card processing control unit 15 stops the driving of the roller driving unit 52. Therefore, the card processing device 14 holds the card 44 in the card passage 45 and waits for an answer from the settlement center 9.

  As a result of the credit inquiry, when the card can be used, the card processing control unit 51 performs the payment with the inserted card, notifies the payment center 9 of the payment processing, and also pays the settlement control means 10d. The settlement process is notified and the card image is delivered (step S168). On the other hand, if the card cannot be used as a result of the credit inquiry to the settlement center 9, the card settlement processing by the card processing device 15 is finished, and the settlement control means 10d performs the settlement with cash on the screen of the touch operation display 13. To return to the process of step S162 again.

  When the settlement control means 10d receives the notification of the price settlement process, the image recording control means 10e together with the signature character image acquired in step S17 and the front image acquired in step S164, the card image sent simultaneously. Then, it is recorded in the image recording unit 12 in association with the reservation number (step S169). Thereafter, the card processing control unit 51 conveys the card toward the card transaction port 22 in the reverse direction in order to return the card to the customer (step S170), and the card settlement processing is completed.

  When cash payment is selected in the process of step S163 (“NO” in step S163), the settlement control unit 10d performs a cash settlement process. Although a specific description is omitted, the settlement control means 10d calculates the sum of the inserted amount from the inserted banknote amount and the inserted coin amount sent from the banknote processing device 17 and the coin processing device 16, and both are matched. If it is determined that the total settlement amount has exceeded the settlement amount, one or both of the bill processing device 17 and the coin processing device 16 is selected according to the denomination of the change at this time. The payout denomination is instructed, the change is paid out, and the settlement process is terminated.

  Returning to the description of the flowchart in FIG. 9, when the payment processing for the advance payment in step S <b> 6 is completed, the payment control unit 10 d includes the guest information acquired by the guest information acquisition unit 10 b and the signature information acquisition unit 10 c, and The signature character image is transmitted to the management server 33 (step S17). Then, the accommodation information management unit 33b stores the signature information acquired by the guest information and signature information acquisition unit 10c in the database 33d in association with the reservation number (step S18).

  The fee settlement apparatus 2 controls the card key processing unit 18 to be issued by the room key management means 10f so as to issue a room key (step S19). The room key management unit 10f outputs the room number information associated with the reservation number sent from the management server 33 to the card key processing unit 18, and the card key processing unit 18 outputs the room number information to the magnetic field of the card key. The data is recorded in the recording unit and sent out from the card key issuing / receiving port 26. Then, the check-in process of the fee settlement apparatus 2 is completed by issuing the card key.

  After check-in, the management server 33 uses the charge management means 33c to calculate the additional settlement amount generated by the customer using each facility in the hotel, and stores it in the database 33d in association with the room number. For example, the food and beverage bill at the restaurant is sent from the restaurant terminal 30 to the management server 33 together with the room number information, and is calculated by the fee management means 33c as an additional settlement amount.

  When the customer selects “checkout” from the initial screen 13a of the fee settlement apparatus 2, the fee settlement apparatus 2 performs the checkout process shown in the flowchart of FIG.

  In the checkout, the customer inserts the card key into the card key issue / reception port 26 (step S20). Therefore, the room number recorded in the magnetic recording part of the returned card key is read by the card key processing unit 18, and this room number information is sent to the settlement control means 10d. Therefore, the settlement control means 10d sends this room number information to the management server 33 and inquires about the additional settlement amount (step S21).

  In the management server 33, the additional settlement amount and the reservation number corresponding to the room number received by the fee management means 33c are read from the database 33d and transmitted to the fee settlement apparatus 2 (step S22). Thereby, the fee settlement apparatus 2 that has received the additional settlement amount controls the card key processing unit 18 to erase the room number information recorded in the magnetic recording section of the card key returned by the room key management means 10f. (Step S23). Then, the settlement control unit 10d performs a settlement process for the additional settlement amount and ends the checkout (step S24).

  The settlement process in step S24 is performed according to the procedure described in the flowchart of FIG. However, in the case of check-out, the settlement amount displayed in step S161 is an additional settlement amount sent from the management server 33. Therefore, even in the case of payment by card, in the case of payment by card, the face image from the front of the customer captured by the camera unit 19 and the card image captured by the card processing device 15 are associated with the reservation number, respectively. It is recorded in the image recording unit 12. However, in the case of checkout, the signature character image is not acquired, and the face image and the card image are recorded in step S169.

  The above-mentioned fee settlement apparatus 2 associates the image on the card surface, the face image of the front of the customer who uses the card, and the signature character image with the customer-specific identification code when the payment is made by credit card or debit card. The journal is stored. Accordingly, the card number and the owner name shown in the card image can be used for proper identification of the card, and the identity of the card use can be confirmed from the signature character image and the front image, so that it can be used as evidence when a crime occurs.

  Although the present invention has been described with reference to the illustrated embodiments, the present invention is not limited to the illustrated embodiments. For example, the fee settlement apparatus 2 of the present embodiment also registers guest information and signature character images at the time of check-in, but the fee settlement apparatus 2 may not have a reception function. In that case, it is possible to confirm the card used and the user later by recording the card image in association with an identification code such as a hotel membership number or a reference number assigned to the customer at check-in. it can. The face photograph from the front of the customer and the image of the two-dimensional code are captured by the same camera unit 19, but of course, they may be captured by different imaging devices.

10b Accommodation information acquisition means (visitor information acquisition means)
10c Signature information acquisition means 12 Image recording unit 13 Touch operation display 19 Camera unit 22 Card transaction slot 45 Card passage 40 Card transport mechanism 50 Card image acquisition unit 19 Camera unit 23 Bill insertion slot (transaction port)
101 QR code reader (two-dimensional code reader)

Claims (7)

In the fee settlement device that can be paid by card,
A card transaction account formed on the customer service surface;
A card passage communicating with the card transaction port;
A card transport mechanism for transporting a card inserted into the card transaction slot along the card path;
A card image acquisition unit that captures a card surface image of the card conveyed by the card conveyance mechanism;
An image recording unit that records the card surface image captured by the card image acquisition unit in association with an identification code for each customer;
Charge settlement device with   The card image acquisition unit is configured to image an image of the card surface along the transport direction by arranging imaging elements in a direction orthogonal to a transport direction of the card by the card transport mechanism. Charge settlement device described in 1.   The card image acquisition unit is configured to take an image of the card surface in a state in which an image pickup element is arranged in a direction in which the card is transported and in a direction orthogonal thereto, and the card transport operation by the card transport mechanism is stopped. The fee settlement apparatus according to claim 1, wherein A touch operation display for displaying a handwriting input section;
Signature information acquisition means for acquiring a signature character image by a handwritten character that is a character locus drawn in the handwriting input unit;
Further comprising
4. The fee settlement apparatus according to claim 1, wherein the signature character image is recorded in the image recording unit in association with the identification code together with the card surface image captured by the card image acquisition unit. . A camera unit that captures a face image from the front of the customer;
5. The face image is recorded in the image recording unit in association with the identification code together with the card surface image and the signature character image captured by the card image acquisition unit. Charge settlement device. The customer-specific identification code is provided to each customer as a two-dimensional code, and further comprises a two-dimensional code reader unit that decodes an image of the two-dimensional code and converts it into the identification code,
The image recording unit records the card surface image, the signature character image, and the face image in association with the identification code corresponding to the image of the two-dimensional code captured by the camera unit. The fee settlement apparatus according to claim 4 or 5.   A fee settlement apparatus used at the time of payment of a fee at check-in to a facility, comprising: an attendee information acquisition means for displaying an input screen for inputting information to be presented to the facility by the visitor on the touch operation display The fee settlement apparatus according to claim 4, further comprising:

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