JP2017010591A - Visit authentication system - Google Patents

Abstract

An object of the present invention is to provide a store visit authentication system for authenticating that a customer has visited a store. A store visit authentication system for authenticating that a customer has visited a store, an authentication information issuance processing unit for issuing different authentication information for each store to the store, and an authentication issued to the store A store information storage unit for storing information; customer identification information stored in a mobile terminal used by the customer; and the authentication information transmitted from the store to the customer. An authentication processing unit that determines whether or not the authentication information matches the authentication information stored in the store information storage unit, and authenticates that the customer visits the store if they match The authentication information issuance processing unit is a store visit authentication system that issues authentication information to each store at a predetermined timing. [Selection] Figure 1

Description

  The present invention relates to a store visit authentication system for authenticating that a customer has visited a store.

  In order to urge customers to visit the store, points are given when customers visit the store. To do this, it is necessary to authenticate that you have visited the store. In the old days, the clerk stamped the stamp card issued by the store, and the confirmation was made. However, now that information technology has developed, it is often done using a mobile phone.

  For example, there is a first method for authenticating a store visit by causing a predetermined reading device to read a non-contact type IC chip mounted on a mobile phone. In addition, there is a second method for authenticating a store visit by communicating with a wireless communication device using a Wi-Fi router installed in a store and a mobile phone. Further, as described in Non-Patent Document 1, after entering the store, the location information is acquired by performing a predetermined operation with application software installed in the mobile phone, and the store visit is authenticated based on the information. There is also a third method.

Spotlight, Inc., “Points to visit store Smartphones ｜ Just go to the store. Points can be stored on your smartphone”, Internet <URL: https://www.smapo.jp/about/?d=main/>

  In the case of the first method and the second method, it is necessary to install a reader and a Wi-Fi router in the store. Therefore, there is a technical problem that requires new facilities for the store. In the case of the third method, no equipment is required, but since the location information is acquired by the GPS function of the customer's mobile phone, the customer's mobile phone must be equipped with the GPS function. In addition, the GPS function may be inaccurate depending on the weather and the environment where the customer is. Furthermore, when there are multiple stores in a single building such as a multi-tenant building, it is difficult to identify the store with latitude and longitude information alone, and it is not possible to accurately authenticate visits. There are challenges.

  Therefore, a store visit authentication system that does not require new equipment and can authenticate that the store has been visited accurately is desired.

  In view of the above problems, the present inventor has invented a store visit authentication system that can authenticate that a store has been visited accurately without requiring new equipment.

  A first invention is a store visit authentication system for authenticating that a customer has visited a store, an authentication information issuance processing unit that issues different authentication information to the store for each store, and is issued to the store Receiving from the mobile terminal the store information storage unit that stores the authentication information, the customer identification information stored in the mobile terminal used by the customer, and the authentication information transmitted from the store to the customer; An authentication processing unit that determines whether or not the received authentication information matches the authentication information stored in the store information storage unit, and authenticates that the customer has visited the store if they match; And the authentication information issuance processing unit is a store visit authentication system that issues authentication information to each store at a predetermined timing.

  In the present invention, authentication information transmitted from the store to the customer is received from the mobile terminal used by the customer, and it is determined whether or not the received authentication information matches the authentication information stored in the store information storage unit. When authentication processing is executed and the authentication information matches, it is authenticated that the customer has visited the store. Therefore, since a new device is not required and it does not depend on location information or the like, it can be authenticated that the store has been visited correctly.

  The authentication information is distributed from the authentication information issuance processing unit to the store terminal arranged in the store, and the authentication information displayed on the store terminal is transferred from the portable terminal operated by the customer to the authentication processing unit. It can also be configured like a store visit authentication system that is transmitted.

  Further, the predetermined timing can be configured as a store visit authentication system every day.

  By using the store visit authentication system of the present invention, no new equipment is required on the store side, and it is possible to accurately authenticate that the store has been visited.

It is an example of the conceptual diagram of the system configuration | structure of the store visit authentication system of this invention. It is a figure which shows an example of the hardware constitutions of a computer. It is a flowchart which shows an example of the process of the store visit authentication system of this invention. It is a figure which shows an example of a shop information storage part typically. It is a figure which shows an example of the input screen of authentication information. It is a figure which shows an example of the input screen into which authentication information was input. It is an example of the conceptual diagram of the system configuration | structure of another embodiment of the store visit authentication system of this invention. It is a figure which shows an example of a customer information storage part typically. It is a figure which shows typically an example of the store information storage part in another embodiment of the store visit authentication system of this invention. It is a flowchart which shows an example of the processing process in another embodiment of the store visit authentication system of this invention. It is a figure which shows an example of the input screen of the authentication information in another embodiment of the store visit authentication system of this invention. It is a figure which shows an example of the input screen in which the authentication information in another embodiment of the store visit authentication system of this invention was input. It is a figure which shows another example of the input screen into which the authentication information in another embodiment of the store visit authentication system of this invention was input.

  FIG. 1 shows a conceptual diagram of an example of the system configuration of the store visit authentication system 1 of the present invention. An example of the hardware configuration of a computer that implements the store visit authentication system 1 is shown in FIG.

  The store visit authentication system 1 is realized by a computer such as a server 2. A computer that implements the store visit authentication system 1 includes an arithmetic device 70 such as a CPU that executes arithmetic processing of a program, a storage device 71 such as a RAM and a hard disk for storing information, a display device 72 such as a display, a keyboard and a pointing device. It has an input device 73 such as a device (mouse, numeric keypad, etc.) and a communication device 74 that transmits and receives processing results of the arithmetic device 70 and information stored in the storage device 71 via a network such as the Internet or a LAN. Each function (each unit) realized on the computer is executed when a unit (program, module, etc.) for executing the process is read into the arithmetic unit 70. When using the information stored in the storage device 71 in the processing, each function reads the corresponding information from the storage device 71 and uses the read information in the processing in the arithmetic device 70 as appropriate. Further, FIG. 1 shows a case where the store visit authentication system 1 is realized by one server 2, but the function may be distributed to two or more computers.

  Each means in the present invention is only logically distinguished in function, and may be physically or virtually the same area.

  The mobile terminal 3 is a portable communication terminal used by a customer who visits the store, and is preferably a mobile phone including a smartphone, a PHS, a tablet computer, or the like.

  The store terminal 4 is a computer installed in the store, and includes a mobile terminal 3 and the like.

  The store visit authentication system 1 includes a store information storage unit 20, an authentication information issuance processing unit 21, and an authentication processing unit 22.

  The store information storage unit 20 stores information about the store and authentication information (described later) issued to the store. Further, customer identification information for identifying a customer who has visited the store may be stored. FIG. 4 schematically shows an example of the store information storage unit 20. Store information includes store attribute information, such as store identification information (store ID), store name, genre, address, telephone number, and the like.

  The authentication information issuance processing unit 21 issues authentication information for the store by receiving a request for authentication information issuance processing from a predetermined timing or from the store, and sends it to the store terminal 4. The authentication information issued here does not overlap at each store. The issued authentication information is stored in the store information storage unit 20 in association with the issued store.

  The authentication processing unit 22 receives the authentication information from the mobile terminal 3, and determines whether there is authentication information that matches the authentication information by searching the store information storage unit 20, and performs the authentication process. If it is determined that there is matching authentication information, the customer identification information of the customer is stored in the store information storage unit 20 in association with the store.

  Next, the processing of the authentication processing system of the present invention will be described using the flowchart of FIG.

  First, the authentication information issuance processing unit 21 issues authentication information to each store at a predetermined timing such as a predetermined time every day or a predetermined date every week (S100). For example, authentication information is issued to each store at 8 am every day. For example, authentication information “1234” is issued for store identification information “g00001”, authentication information “5678” is issued for store identification information “g00002”, and authentication information “9012” is issued for store identification information “g00003”. The issued authentication information is stored in the store information storage unit 20 in association with each store.

  The authentication information issuance processing unit 21 allows the authentication information to be viewed from the store terminal 4 of each store. For example, it can be sent to a store e-mail address or displayed on a store website that can be viewed from the store terminal 4.

  At the store, the issued authentication information is confirmed by browsing the e-mail or browsing the store website.

  When a customer visits a store (“g00001” store) and the customer desires store visit authentication, a predetermined application software stored in the mobile terminal 3 of the customer is activated, for example, as shown in FIG. Ask the user to display the authentication information input screen. The store clerk then communicates the authentication information issued to the store to the customer and asks the user to input information on the input screen (S110). For example, a customer who has visited a store with store identification information “g00001” is notified that the authentication information is “1234”, and the customer is asked to input “1234” as authentication information on the input screen. The screen after input is shown in FIG. The authentication information can be transmitted verbally to the customer from the store clerk, or the authentication information can be displayed on a screen or printed on paper so that the customer can input it.

  When the customer selects “store visit authentication” on the input screen, the input authentication information “1234” is sent from the portable terminal 3 to the server 2 together with customer identification information stored in the application software, for example, “A12345”. And it receives in the authentication process part 22 of the server 2 (S120).

  The authentication processing unit 22 determines whether there is authentication information that matches the authentication information received from the mobile terminal 3 in the store information storage unit 20, and if so, authenticates that the store has been visited (S130). For example, customer identification information “A12345” is stored in the store information storage unit 20 as a customer who visits the store in association with the store “g00001”. On the other hand, if the authentication processing unit 22 determines that there is no authentication information in the store information storage unit 20 that matches the authentication information received from the mobile terminal 3, the authentication has not been performed normally. To notify the authentication error and display a message to confirm the authentication information with the store clerk again.

  By performing the processing as described above, authentication processing can be easily performed without requiring new equipment.

  As another embodiment of the present invention, as shown in FIG. 7, a customer information storage unit 23 and a point processing unit 24 may be provided so that points can be given to customers who have been able to authenticate to the store.

  The customer information storage unit 23 stores customer identification information and points in association with each other. Furthermore, customer attributes such as attribute information such as name, address, telephone number, age, gender, and e-mail address may be stored. The points may store different types of points for each store, or may be points common to the store visit authentication system 1.

  The point processing unit 24 gives a predetermined number of points to the customer when the authentication processing unit 22 has successfully performed the authentication process. That is, the customer information storage unit 23 is searched based on the customer identification information received by the authentication processing unit 22, and a predetermined number of points is added to the customer's points.

  For example, when the store visit authentication of S130 can be normally performed in the authentication processing unit 22, the point processing unit 24 searches the customer information storage unit 23 for the customer of the customer identification information “A12345” and specifies it. Then, it is updated by adding a predetermined number of points, for example, “1” points in association with the customer identification information “A12345” of the specified customer. For example, if “10” points are stored, it is updated to “11” points.

  By performing the processing as described above, points can be given to customers who have been able to authenticate to the store.

  Further embodiments of the present invention will be described below. In the second embodiment, when the store visit authentication can be performed, the points are uniformly given to the customers. However, the points to be given may be changed according to the attributes of the customers. For example, the number of points to be given may be changed depending on whether the customer who visited the store is a man or a woman, whether it is an age, a regular customer or not.

  Therefore, the store information storage unit 20 in the present embodiment further stores information (point information) relating to points to be given according to customer attributes. The point information includes attribute identification information for identifying customer attributes and the number of points to be given when the attribute identification information is included. An example of the store information storage unit 20 in this case is schematically shown in FIG.

  In the case of FIG. 9, for a store whose store identification information is “g00001”, “1” points are assigned when the attribute identification information is “1”, and “2” points are assigned when the attribute identification information is “2”. . In addition, for stores with store identification information “g00002”, “1” points are assigned when the attribute identification information is “1”, and “3” points are assigned when the attribute identification information is “5”. When the information is “9”, “5” points are given. The point information may be only the number of points.

  The point information can be arbitrarily set on the store side by accepting access from the store terminal 4.

  In this embodiment, the authentication processing unit 22 receives a series of information (customer input authentication information) including point information (preferably attribute identification information) and authentication information from the customer's mobile terminal 3, and performs predetermined processing in the customer input authentication information. The location information is extracted as authentication information, and it is determined from the store information storage unit 20 whether there is authentication information that matches it. If it is determined that there is matching authentication information, the customer identification information of the customer is stored in the store information storage unit 20 in association with the store.

  In the present embodiment, the point processing unit 24 obtains point information (attribute identification information) from a predetermined location (a location different from the authentication information) in the customer input authentication information when the authentication processing portion 22 has successfully performed the authentication processing. The number of granted points associated with the point information (attribute identification information) is specified at the store where the authentication processing has been performed. Then, the specified number of granted points is given to the customer. That is, the customer information storage unit 23 is searched based on the customer identification information received by the authentication processing unit 22, and the specified number of granted points is added to the point of the customer.

  In addition, when only the number of points is used as the point information, it is not necessary to store the number of granted points in the store information. In that case, information on the number of granted points is included in the customer input authentication information. That is, the customer input authentication information includes the number of granted points and the authentication information. After the store visit authentication process in the authentication processing unit 22, the point processing unit 24 extracts the information on the number of granted points from there. Then, the number of points granted may be added to the customer's points.

  Next, the processing process in this embodiment will be described with reference to the flowchart of FIG. Store side point information indicating whether to grant customers how points on what attributes in advance and stored in the shop information storage unit 20 by performing a predetermined operation from the store terminal 4 (S200).

  For example, if the store “g00001” wants to give “1” points to male customers and “2 points” to female customers, “1” is given as attribute identification information for male customers, and “1” is given as the number of granted points. Register. In addition, “2” is registered as attribute identification information for female customers, and “2” is registered as the number of granted points. FIG. 9 shows this state. Any number of attribute identification information can be set.

  Similarly to the first embodiment, the authentication information issuance processing unit 21 issues authentication information to each store at a predetermined timing such as a predetermined time every day, a predetermined date every week, and the issued authentication information for each store. The store information is stored in the store information storage unit 20 (S210).

  At the store, the issued authentication information is recognized by browsing the electronic mail or browsing the store website.

  When the customer visits the store (“g00001” store) and the customer desires store visit authentication, a predetermined application software stored in the customer's mobile terminal 3 is activated, for example, as shown in FIG. The customer input authentication information input screen is displayed. In the case of the input screen shown in FIG. 11, unlike the case of FIG. 5, it is possible to input not only authentication information but also attribute identification information. That is, among the five-digit input, the first one digit is the attribute identification information input, and the remaining four digits are the authentication information. However, since it is conveyed to the customer as a series of information (customer input attribute information) from the store clerk, it cannot be determined.

  Of the customer input authentication information, which part is used as point information (attribute identification information, number of granted points) or authentication information is not limited to the above.

  The store clerk confirms the attribute of the customer who has visited the store. If the customer is a male customer, the store clerk displays “11234” including the attribute identification information “1” set in S200 and the authentication information “1234” issued to the store. A series of information (customer input authentication information) is transmitted to the customer, and the customer inputs the information on the input screen (S220). FIG. 12 shows the screen after input in this case. On the other hand, if it is a female customer, “21234” including the attribute identification information “2” set in S200 and the authentication information “1234” issued to the store is given to the customer as a series of information (customer input authentication information). Tell the customer to input on the input screen (S220). FIG. 13 shows the screen after input in this case.

  The customer input authentication information may be transmitted verbally to the customer from the store clerk, or the customer input authentication information may be displayed on a screen or printed on paper so that the customer can input it.

  When the customer selects “store visit authentication” on the input screen, the entered authentication information “11234” (for male customers) or “21234” (for female customers) stores customer identification information stored in the application software, For example, it is sent from the portable terminal 3 to the server 2 together with “A12345”. And it receives in the authentication process part 22 of the server 2 (S230).

  The authentication processing unit 22 extracts “1234” as authentication information from a predetermined location (in this case, the last four digits) from the customer input authentication information received from the mobile terminal 3 (S240), and the authentication information that matches it. Is stored in the store information storage unit 20, and if there is, the fact that the store has been visited is authenticated (S250).

  If the authentication is successful, the point processing unit 24 sets “1” (male customer) from a predetermined part (in this case, the first digit) of the customer input authentication information received by the authentication processing unit 22. Or “2” (for female customers) is extracted as attribute identification information (S260). Then, the number of granted points corresponding to the attribute identification information is extracted from the store information storage unit 20, and the customer information storage unit 23 is updated by adding the given number of points to the number of points of the customer (S270).

  That is, when the point processing unit 24 extracts “1” as the attribute identification information, the point processing unit 24 extracts “1” as the number of granted points corresponding to “1”. Then, the point processing unit 24 searches the customer information storage unit 23 for the customer identification information “A12345” and identifies the customer. Then, the extracted point “1” point is added and updated in correspondence with the customer identification information “A12345” of the identified customer. For example, if “10” points are stored, it is updated to “11” points.

  On the other hand, when the point processing unit 24 extracts “2” as the attribute identification information, the point processing unit 24 extracts “2” as the number of granted points corresponding to “2”. Then, the point processing unit 24 searches the customer information storage unit 23 for the customer identification information “A12345” and identifies the customer. The extracted point “2” points are added and updated in association with the customer identification information “A12345” of the identified customer. For example, if “10” points are stored, it is updated to “12” points.

  By executing such processing, when a customer visits the store, the number of points to be given can be changed according to the attribute of the customer who visited the store.

  By using the store visit authentication system 1 of the present invention, no new equipment is required on the store side, and it is possible to authenticate that the store has been visited correctly.

  In addition, it is possible not only to authenticate that the customer has visited the store, but also to give points that are different for each visit to the store.

1: Store visit authentication system 2: Server 3: Mobile terminal 4: Store terminal 20: Store information storage unit 21: Authentication information issue processing unit 22: Authentication processing unit 23: Customer information storage unit 24: Point processing unit 70: Computing device 71 : Storage device 72: Display device 73: Input device 74: Communication device

Claims (3)

A store authentication system for authenticating that a customer has visited a store,
An authentication information issuance processing unit that issues different authentication information for each store to the store;
A store information storage unit for storing authentication information issued to the store;
The customer identification information stored in the mobile terminal used by the customer and the authentication information transmitted from the store to the customer are received from the mobile terminal, and the received authentication information is stored in the store information storage unit. An authentication processing unit that determines whether or not the stored authentication information matches, and authenticates that the customer has visited the store if they match,
The authentication information issuance processing unit issues authentication information to each store at a predetermined timing.
A store visit authentication system characterized by this. The authentication information is distributed from the authentication information issuance processing unit to a store terminal arranged in the store,
Authentication information displayed on the store terminal is transmitted from the mobile terminal operated by the customer to the authentication processing unit.
The store visit authentication system according to claim 1. The predetermined timing is every day,
The store visit authentication system according to claim 1 or 2.

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