JP2003030550A - Order receiving system and order receiving program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an order receiving system for accurately calculating a delivery time changing due to factors such as an ordering situation, weather, and the number of delivery staffs, and for displaying it on the homepage of the Internet when a customer orders commodities through the home page of the Internet. SOLUTION: This order receiving system is provided with a server computer for calculating a delivery time required after an order is received through the Internet 10 until commodity is delivered, based on parameters such as the order receiving situation of the commodity, the delivery time zone of the merchandise, weather, the number of delivery staffs, and the traffic situation. Then, the calculated delivery time is displayed on a commodity order receiving screen in a delivery net homepage 11.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order receiving system and an order receiving program which allow a customer to purchase a product through a homepage established on an internet website. In particular, the present invention relates to an order receiving system and an order receiving program. The present invention relates to an order receiving system and an order receiving program for displaying delivery time until obtaining.

[0002]

2. Description of the Related Art In recent years, as the number of users of the Internet has increased, an Internet product sales system has been used in which an order is received from a customer and a product is sold through a homepage established on the Internet website. ing.

In such a system, a customer can purchase various kinds of products, such as electric appliances, books, and daily necessities, which he or she needs, through a personal computer at home, a mobile phone, or the like.

For example, when a customer wants to obtain a book, the customer selects a homepage of a bookstore or the like that deals with the book, retrieves the book via the homepage, and places the orderer. Please fill in the necessary information such as your name, address, credit card number, and place an order. This allows
A few days later, the customer can get the book he wants from home.

For products other than books, select the homepage of a store that handles each product on the Internet website and place an order in the same manner, so that you can easily obtain the product you want at home. Can be obtained.

[0006]

However, in the conventional Internet product sales system as described above, there is usually only one delivery base for the products in the whole country, and it is limited to the suburbs of major cities. It took at least several days for the product to reach the customer, and it was not possible for the customer to obtain the product within tens of minutes to several hours after placing an order.

In addition, in the above-mentioned conventional Internet product sales system, it usually takes several days before the product is obtained. Therefore, for example, order lunch for the day and deliver the ordered product after tens of minutes. Customers could not receive real-time services such as receiving.

[0008] Such a method of delivering and selling ordered food and drink to a home has conventionally been carried out through a telephone line such as a soba restaurant and a pizzeria.

[0009] However, in such a conventional merchandise delivery / sales system, the merchandise that can be ordered is limited to soba, udon, sushi, pizza, pasta, etc., and it is said that a wide range of merchandise desired by customers is available. hard.

Regarding the delivery time of goods, for example, in the case of home delivery at a pizzeria, there may be an agreement that the delivery time is within 30 minutes. Originally, such delivery time changes depending on factors such as order status, season, weather, etc. However, in the conventional system, the product can be delivered to the customer within 30 minutes without considering such factors. Is manufacturing and delivering products. Therefore,
On the store side that sells products, during peak seasons and peak periods,
In order to increase sales as much as possible, it is necessary to have an unnecessarily large number of delivery staff and a system that can deliver products to customers within 30 minutes even if a large number of orders are received. Furthermore, although the product delivery time also changes depending on the weather and road conditions, the conventional system does not change the delivery time according to the situation.

Also, when the customer side makes an order to a store such as a pizzeria that does not have a restriction within 30 minutes from receiving an order, the order status and traffic conditions of the shop cannot be grasped, so the order is placed. I can't really predict when I could get the product.

The present invention has been made in view of the above problems, and an object thereof is an ordering system, ordering program, and an ordering system in which a customer orders products through an Internet home page. It is to provide an ordering system and ordering program that calculates the delivery time that changes depending on such factors and displays it on the website.

[0013]

In order to solve the above problems, the order receiving system of the present invention includes order screen display means for presenting an order screen for a product on a homepage established on an internet website, and the order. An ordering system that includes a means for transmitting an ordered product ordered by a customer to each store that sells the product through a screen, and calculates the delivery time required to deliver the product after receiving the order. Delivery time calculating means,
The delivery time display means for displaying the delivery time on the order screen is provided.

According to the above configuration, the delivery time calculated by adding the product preparation time and the product delivery time changes depending on the situation, but the delivery time is calculated in consideration of the change in the situation. can do.

That is, the product preparation time changes depending on the order status, time zone, etc., and the product delivery time changes depending on the weather, the number of delivery personnel, and traffic conditions.

Therefore, the delivery time calculated by the delivery time calculating means in consideration of various expected parameters, for example, order status, time zone, weather, delivery personnel, traffic condition, etc., is displayed on the order screen. Before the customer orders the product, the customer can know the exact time from the ordering to the delivery of the product at hand.

Thus, it is possible to realize an order receiving system in which a wide range of products including food and drink are received and then delivered in real time.

Further, since the customer can confirm whether or not the product can be obtained by the time the product is desired to be delivered, the customer can order the product only when the product can be obtained by the desired time. Furthermore, by displaying the delivery time by changing it according to the situation, the store side can always perform operations with stable personnel, so there is no need to expect a large number of orders and arrange more people than necessary. It is possible to expect a significant cost reduction.

Further, it is more preferable to include a bar code printing means for printing a bar code to be attached to each product which is ready for delivery.

Thus, the bar code printed by the bar code printing means is attached to each product for which delivery preparation is completed, and the bar code is read using a bar code reader or the like to manage the preparation status of the ordered product. The server computer that operates can detect that the product is ready for delivery.

Further, it is more preferable to include order information storage means for accumulating the order information received from the customer as customer information.

As a result, by accumulating the information of the customers who have received the order, it is possible to obtain data such as the analysis of the customer base and the sales of each product based on the accumulated data.

Further, it is more preferable that the home page is provided with area information display means for displaying area information set for each area.

As a result, the customer can obtain effective regional information for the residents of the area via the home page of the order receiving system.

Further, it is provided with a registration means for registering the delivery destination of the ordered product, and it is judged whether or not the delivery destination desired by the customer is the location registered in the registration means, and the location other than the registered location is determined. In this case, it is more preferable to display a plurality of delivery destinations registered in advance for each area.

With this, even when the product is delivered to a place other than the place registered by the customer, the customer can accurately store the information, such as schools, banks, and convenience stores existing in each area, in advance. Even if the customer does not know the delivery address, the customer can receive the product even when he / she is out by selecting the nearest location from the schools displayed on the website as the delivery address. .

Further, to access the above homepage,
More preferably, it is performed by a portable information terminal.

As a result, the customer can access the home page and place an order for a product by using a portable information terminal such as a mobile phone even in a place where an information terminal such as a personal computer is not installed. , You can easily purchase products even when you are out.

In order to solve the above problems, the order receiving program of the present invention presents an order screen for products on a homepage established on an Internet website, and receives the ordered products received from the customer through the order screen. An order-accepting program that is sent to each store that sells the product, characterized by calculating the delivery time required from the time an order is received until the product is delivered, and displaying the delivery time on the order screen. .

According to the above configuration, the delivery time calculated by adding the product preparation time and the product delivery time varies depending on the situation, but the delivery time is calculated in consideration of the change in the situation. can do.

That is, the product preparation time changes depending on the order status, time zone, etc., and the product delivery time changes depending on the weather, the number of delivery personnel, and traffic conditions.

Therefore, the delivery time calculated by the delivery time calculating means is displayed on the order screen in consideration of various expected parameters, such as the order status, time zone, weather, delivery personnel, and traffic conditions. Before the customer orders the product, the customer can know the exact time from the ordering to the delivery of the product at hand.

As a result, it is possible to realize an order receiving system for receiving a wide range of products including food and drink and then delivering them in real time.

Further, since the customer can confirm whether or not the product can be obtained by the time when the product is desired to be delivered, the customer can order the product only when the product can be obtained by the desired time. Furthermore, by displaying the delivery time by changing it according to the situation, the store side can always perform operations with stable personnel, so there is no need to expect a large number of orders and arrange more people than necessary. It is possible to expect a significant cost reduction.

[0035]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of an order receiving system and an order receiving program according to the present invention will be described with reference to FIGS.
The description will be made based on 0 as follows.

As shown in FIG. 2, the order receiving system of the present embodiment has a delivery net home page 11 opened on the website of the Internet 10 and is expanded to a next-generation convenience delivery system. It goes.

The Internet 10 is also connected to an information terminal such as a PC (personal computer) 13 provided at the customer's home or office.

The customer connects the PC 13 to the Internet 10, accesses the delivery net homepage 11 established on the website of the Internet 10, and enters the product delivery base 12 through the product ordering screen displayed on the homepage. Order a plurality of products from a plurality of stores 14. Then, by having the product delivered to the home or a place designated by the customer, the desired product can be easily obtained while at home. In addition, since a plurality of stores 14 enter the product delivery base 12, a wide range of products can be purchased through the delivery net home page. Furthermore, depending on the store 14, if it is difficult to purchase at a store that is normally open, for example, if the product is popular and always crowded, or if it is difficult for women to enter the store. Alternatively, if the user wants to purchase a product from a store that does not carry out delivery work, he or she can order the product via the Internet 10, so that the customer can easily obtain the product he or she desires.

Also, the shop 14 side that sells the products only needs to prepare the ordered products, and the products are delivered by the operating company of the order-accepting system. Further, opening a store at the product delivery base 12 can be performed at a simple store form in which only the preparation of products is completed, so that it is possible to reduce the cost as compared with opening a normal store, and it is not possible to obtain it in a normal store business. Orders from customers by age group and gender are also expected, which will lead to expansion of customers and sales.

Here, the flow from the customer actually placing an order for a product from the ordering screen on the delivery net homepage 11 opened on the website and receiving the product will be described with reference to FIG. Is the street.

In the order receiving system of the present embodiment, the stores 14 entering the product delivery base 12 are, for example, hamburger store A store, beef bowl store B store, curry store C store, donut store D store, The following description will be given by taking a case where a customer is an eating and drinking-related store such as an okonomiyaki restaurant E, and the delivery of products is performed by a delivery net that operates an order receiving system, and a customer orders food and drink.

First, the customer accesses the delivery net home page 11 established on the Internet website. On the home page of this delivery net, as a master page, a screen for selecting whether or not to perform member registration is displayed as shown in FIG.

When using this ordering system, the customer clicks "Become a member now" of "Persons other than members" to perform member registration, and proceeds to the member registration screen.

On this member registration screen, as shown in FIG. 4, the credit card used to pay the customer's name, phonetic alphabet, gender, zip code, address, telephone number, mail address, date of birth, and product price. Enter your company and card number. The customer fills in each item to register as a member, and although not shown, a unique member number (ID) and password are issued to the customer after this member registration.

If the customer is already a member, as shown in FIG. 3, by entering the member number and password given at the time of member registration, it is possible to proceed to the product order screen described later.

Further, when the customer is not a member,
If you are not interested in ordering this time, but are interested in the contents of the ordering system, click "Visit" shown in Fig. 3 to display a demo screen and display it at the product delivery base 12 near the customer's address. It is possible to confirm the information of the stores 14 entering the store and the information of the products handled by those stores 14. If the customer wants to register as a member after seeing this demo screen, he / she may perform the member registration through the above steps.

Next, the customer who is already a member or who has registered as a member this time proceeds to the product ordering screen shown in FIG.

On the product ordering screen, the product delivery base 12
Stores 14 (Hamburger A, Gyudon B,
Along with the product information of the curry store C, donut store D), regional information for each region including supermarket bargain information, real estate information, recruitment information, hotels / inns, local weather, highway information, vacation destinations including tourist destination information. It contains information and other information including hospitals, schools, day care centers, LINKs, and allows customers to obtain various regional information in addition to ordering merchandise.

When ordering a product, the product delivery base 12
From the products of the store 14 entering the store, the product to be ordered is selected. When the product is selected, as shown in FIG. 5, the product name, the number of products, and the unit price are entered in the fields of the order slip, and the total amount is displayed. In addition, when it is desired to cancel the order of the product once described in the order slip, the product is deleted by clicking the product name.

For example, in order to order one hamburger and one drink from hamburger shop A, and one beef bowl from beef bowl shop B, click on the name of each shop 14 as shown in FIG. Then, the products are ordered for each store 14. A hamburger, a drink, and a beef bowl are written as one piece on the order slip, and the total amount is displayed.

As a result, in an ordinary store, it is very troublesome to purchase the products for each store 14 and bring them home, which is very troublesome. However, according to the order receiving system of the present embodiment, a wide range of products can be purchased while staying at home. After ordering, you can get the product in tens of minutes.

Further, the product ordering screen of the order receiving system of the present invention is provided with a column for displaying the delivery time, and shows how long it takes to deliver the product to the customer. it's shown. As a result, the customer can recognize whether or not the delivery is possible by the desired time, and can decide whether or not to place the order by referring to the delivery time displayed on the product ordering screen. The delivery time will be described in detail later.

When an order is placed through the above steps, the screen displayed on the customer's PC 13 is switched to a screen for determining the delivery destination and the payment method, as shown in FIG.

First, here, the customer specifies the delivery destination of the product, but if the customer wishes to deliver the product to the customer's home, which was input at the time of member registration, he or she clicks "registered address". If the customer wants to deliver to a destination such as a destination, he / she clicks "Other" and designates the area to which the delivery is desired. If you specify a region, the screen will display the schools, banks, post offices, and convenience stores that exist in that region, so you can specify the place closest to the place where you want to deliver the product or a place that is easy to understand. Even if the customer is away from home and the address is unknown, the product can be easily received. In addition, in the case where the product is delivered to a place other than home, a field for entering the customer's mobile phone number is also provided in order to contact the customer.

For example, when a customer participates in an athletic meet and is in an elementary school, even if the address of the elementary school is unknown, by ordering the product through the above steps, the product can be delivered to the elementary school. You can

When receiving an order from a destination such as this, a portable communication terminal such as a mobile telephone is used to
It is more preferable to place an order for the product through the steps via the home page as in the case of using 13. This allows merchandise to be ordered from anywhere, and merchandise can be obtained at the place specified by the customer.

Subsequently, cash payment or card payment is selected on the screen of FIG. 6 for determining the payment conditions for paying the product price. At this time, if payment by card is selected, the product price will be deducted from the account according to the card company and card number registered at the time of membership registration. Therefore, the customer can purchase the product even if he does not have cash.

Ordering a product through the above steps,
After designating the delivery destination and the payment of the price, a delivery order as shown in FIG. 7 is displayed on the screen.

On this delivery order screen, the order number, order time, estimated delivery time, delivery completion time, customer name, delivery address, telephone number, order contents, and payment method are displayed. In this way, by displaying the order number, the customer can inquire about the ordered product by using the order number when the product does not arrive by the scheduled delivery time.

Then, the server computer (the ordered product management means, the order screen display means, the transmission means, the delivery time calculation means, the delivery time display means, the order information storage means, the area information in the product delivery base 12 which has received the order from the customer. The display means and the registration means) display a screen showing the reservation status, as shown in FIG. The order number, address, order time, preparation time, and product name are displayed on the screen showing the reservation status. Also, the server computer is
A store that sells each item ordered from the contents of the order 1
The product is divided into four, and the order details are transmitted to the terminals provided in each store 14.

At each store 14 to which the order details have been transmitted, the ordered product is cooked and the product is delivered to the product delivery base 12 as soon as the product is completed.

In this case, it is more preferable that a plurality of stores 14 enter the product delivery base 12. This allows
By connecting the product delivery base 12 and each store 14 by a conveyor or the like, the cooked product can be immediately delivered to the product delivery base 12
Can be transported to. Therefore, the product can be prepared and delivered more efficiently, and the delivery time can be shortened.

Further, the product sent from each store 14 to the product delivery base 12 is provided with an identification sticker printed by a bar code printer (bar code printing means) not shown. As shown in FIG. 9, the server computer provided in the product delivery base 12 reads the bar code written on the identification sticker attached to each product by the bar code reader, and the product delivery preparation is completed. Can be recognized.

Specifically, by reading the bar code attached to the product, the name of the product is deleted from the order status screen of FIG. 8 displayed on the server computer of the product delivery base 12. This allows the server computer to confirm which product is missing. Then, when all the items are ordered, the server computer changes the order display from black, which is the normal display, to blue to indicate that all the items in the order are ready and ready for delivery. it can.

Further, on this reservation status screen, the server computer changes the order display 5 minutes before the scheduled delivery time to red. At the same time, by sending an email from the product delivery base 12 to each store 14 prompting the user to prepare the product in a hurry, it is possible to prevent in advance that the product cannot be delivered by the scheduled delivery time.

In the above description, an example in which the color of the order display is changed when it is five minutes before the scheduled delivery time has been described, but this time can be changed by the master screen (not shown). However, the present invention is not limited to this. For example, the product delivery base 12
Considering the shipping range that is set as a deliverable area by
It may be 10 to 20 minutes. The important thing here is to set this time setting a few minutes before the critical delivery time. By doing this, it is possible to deliver the product to the customer without delaying the estimated delivery time within at least a few minutes after the color of the order display changes to red. Can be used more effectively.

In addition, all the merchandise of the order is ready, and the display of the order being delivered by the delivery staff changes to yellow,
When delivery completion is transmitted to the server computer by the mobile terminal owned by the delivery person, the server computer erases the order from the delivery order screen.

At this time, the order information erased from the delivery order screen is stored in the server computer as customer information and can be used when creating various data such as sales of products and customer demographics. In this way, by managing customer information and analyzing customer groups and products, it can be used as very important data in determining future management policies.

Here, the calculation of the delivery time displayed on the product ordering screen will be described in detail as follows.

In the merchandise sales system for handling food and drink that is delivered immediately after receiving an order as in the present embodiment, the time required from the order to the delivery to the customer on the shop 14 side depends on the order status, weather, It is customary to change due to various factors such as the number of deliveries. For this reason, in such a product sales system, it is difficult to inform the customer of the correct time.

Therefore, in the order receiving system of this embodiment,
The server computer provided in the product delivery base 12
The delivery time is calculated based on each parameter including the order status of the product, time zone for delivering the product, weather, delivery personnel, and traffic conditions, and it is displayed on the product ordering screen. The delivery time can be displayed.

The server computer provided in the product delivery base 12 calculates the delivery time by the following procedure.

That is, the standard delivery time is calculated by adding the standard time from the receipt of the order at each store 14 to the completion of the preparation of the merchandise and the time required for the delivery. For example, if the standard time required for product preparation at each store 14 is 10 minutes and the time required for delivery to the customer is 15 minutes, the total time is 25 minutes + α. It should be noted that + α is a grace time assuming an unexpected situation and is set to about 5 minutes, but the setting may be changed for each region. In the case of this embodiment, the basic delivery time is displayed as 30 minutes.

This delivery time is displayed as short as possible for the purpose of delivering the product to the customer as soon as possible, but since it varies depending on various factors, it is necessary to take the expected factors into consideration. , It is necessary to calculate the delivery time.

Regarding the merchandise delivery time, for example, in consideration of the weather of the day at the delivery time, for example, it is normal (clear)
15 minutes in case of, 20 minutes in case of rainy day, 30 minutes in case of special circumstances such as snow, etc. are set as product delivery time and added to product preparation time (standard: 10 minutes) The delivery time may be calculated.

On the other hand, regarding the product preparation time, for example, at lunchtime and dinner, the number of orders increases, and the time required for product preparation becomes longer than usual. Therefore, the product preparation time is set to 15 in consideration of the time zone in which orders increase. The delivery time may be calculated by setting the time from minutes to 30 minutes and adding it to the product delivery time.

In addition to the above, by calculating the delivery time in accordance with various parameters such as the number of delivery personnel, traffic conditions such as congestion, and the size of the area where the product delivery base 12 is in charge of delivery, The exact delivery time can be displayed to the customer.

As described above, in the order receiving system according to the present embodiment, the customer does not have to go out to buy a product while he / she is at home or at a designated place, and the desired product can be delivered within tens of minutes. Readily available. Further, the shop 14 side only prepares the product according to the order contents transmitted from the server computer, and does not need to deliver the product. Further, since it is not necessary to make the store form a normal form and the product can be sold even in a place such as a warehouse, there is an advantage that the cost required for opening one store can be significantly reduced.

The flow of charges in the order receiving system of this embodiment will be described below with reference to FIG.

The delivery net that operates the order receiving system of the present embodiment is provided by a customer and a store 14 as shown below.
By receiving registration fee, shipping fee, etc. from
Making a profit.

Specifically, for example, as shown in FIG. 10, the customer deposits a monthly fee, a system usage fee required for each order, and the purchased product price into the delivery net. On the other hand, from each store 14 entering the product delivery base 12 to the delivery net, an ordering commission for each order, a delivery commission (monthly) for delivering the product to the customer, and an advertisement for each store 14 on the homepage. Advertising fee for posting, rent when moving into the product delivery base 12 and other membership fee to the ordering system (monthly) are deposited, conversely, the product received from the customer from the delivery net to the store 14 Deposit the price of.

As described above, the delivery net that operates the order receiving system of this embodiment enters between the customer and the store 14 to mediate the payment of the price and receive profits by receiving the payment of each commission. ing.

The customer can receive the product delivery service by adding only a small registration fee and system usage fee to the product price. Further, the store 14 side reduces the opening cost by entering the product delivery base 12,
And considering the advantage of expanding the customer base, it can be said that there is sufficient merit even if monthly system usage fees and delivery consignment fees are paid to Delivery Net.

Although the present embodiment has been described with reference to the example of purchasing food and drink-related products, the present invention is not limited to this. For example, by combining a book store, a drug store, a general store, an electric store, and the like with a restaurant to form the product delivery base 12, a customer can purchase a product such as a medicine or a book along with an order for food and drink. Moreover, it takes several days for a book, medicine, or the like that is usually purchased through the Internet to be delivered at hand, but in the order-receiving system of the present invention, if the product is in stock at the store 14, it will take several tens of minutes. You can get the product.

Further, in the present embodiment, an example in which the commodity delivery base 12 and the server computer are provided for each area has been described, but the present invention is not limited to this. For example, it may be a system in which server computers are collected and managed in one place, and the product delivery bases 12 in various places deliver the products to the customer based on the instruction content from the server computer.

Further, in this embodiment, the commodity delivery base 1
Although the example in which a plurality of stores 14 enter in 2 has been described, the present invention is not limited to this. For example, in a store provided in the vicinity, a deliveryman may go to each store 14 to receive a product and deliver the product to the customer. However, as in the present embodiment, a plurality of stores 14 are gathered in one place, so that the time required for delivery can be shortened and a service with shorter delivery time can be provided to the customer.

The order receiving system of the present embodiment has been described with reference to an example in which the delivery net that operates the order receiving system carries out the delivery work of the merchandise, but the present invention is not limited to this. And the delivery business may be performed by different companies. Even in such a case, it is possible to provide the customer with a service by the same ordering system.

[0088]

As described above, the order receiving system of the present invention includes the delivery time calculating means for calculating the delivery time required from the receipt of an order to the delivery of a product, and the delivery for displaying the delivery time on the order screen. And a time display means.

Therefore, the delivery time calculated by adding the product preparation time and the product delivery time varies depending on the situation, but the delivery time can be calculated in consideration of the change in the situation. .

That is, the product preparation time changes depending on the order status, time zone, etc., and the product delivery time changes depending on the weather, the number of delivery personnel, and traffic conditions.

Therefore, by displaying various expected parameters such as the order status, time zone, weather, delivery personnel, and traffic conditions, the delivery time calculated by the delivery time calculating means is displayed on the order screen. Before the customer orders the product, the customer can know the exact time from the ordering to the delivery of the product at hand.

As a result, there is an effect that it is possible to realize an order-accepting system for delivering a wide range of products including food and drink in real time after receiving an order.

Since the customer can confirm whether or not the product can be obtained by the time when the product is desired to be delivered, the customer can order the product only when the product can be obtained by the desired time. Furthermore, by displaying the delivery time by changing it according to the situation, the store side can always perform operations with stable personnel, so there is no need to expect a large number of orders and arrange more people than necessary. It is possible to expect a significant cost reduction.

Further, it is more preferable to include a bar code printing means for printing a bar code to be attached to each product for which delivery preparation is completed.

Therefore, the bar code printed by the bar code printing means is attached to each product for which delivery preparation is completed, and the bar code is read using a bar code reader or the like to manage the preparation status of the ordered product. There is an effect that the server computer that operates can detect that the delivery preparation of the product is completed.

Further, it is more preferable to include an order information storage means for accumulating the order information received from the customer as customer information.

Therefore, by accumulating the information of the customers who have received the order, it is possible to obtain the data such as the analysis of the customer base and the sales of each product based on the accumulated data.

It is more preferable that the home page is provided with area information display means for displaying area information set for each area.

Therefore, there is an effect that the customer can obtain effective regional information for the residents of the area through the home page of the order receiving system.

Further, it is provided with a registration means for registering the delivery destination of the ordered product, and it is judged whether or not the delivery destination desired by the customer is the location registered in the registration means, and other than the registered location. In this case, it is more preferable to display a plurality of delivery destinations registered in advance for each area.

Therefore, even when the product is delivered to a place other than the place registered by the customer, by registering the schools, banks, convenience stores, etc. existing in each region in advance, the customer can obtain accurate information. Even if the customer does not know the delivery address, the customer can receive the product even when he / she is out by selecting the nearest location from the schools displayed on the website as the delivery address. Has the effect.

Also, to access the above homepage,
More preferably, it is performed by a portable information terminal.

Therefore, a customer can access the home page and place an order for a product by using a portable information terminal such as a mobile phone even if the information terminal such as a personal computer is not installed. The effect that the product can be easily purchased even when the user is away from home.

As described above, the order receiving program of the present invention is configured to calculate the delivery time required from the receipt of an order to the delivery of the merchandise and display the delivery time on the order screen.

Therefore, the delivery time calculated by adding the product preparation time and the product delivery time changes depending on the situation, but the delivery time can be calculated in consideration of the change in the situation. .

That is, the product preparation time varies depending on the order status, time zone, etc., and the product delivery time varies depending on the weather, the number of delivery personnel, and traffic conditions.

Therefore, by displaying the expected delivery time calculated by the delivery time calculation means in consideration of various parameters such as the order status, the time zone, the weather, the number of delivery personnel, and the traffic condition, on the order screen. Before the customer orders the product, the customer can know the exact time from the ordering to the delivery of the product at hand.

As a result, there is an effect that it is possible to realize an order-accepting system for delivering a wide range of products including food and drink in real time after receiving an order.

Further, since the customer can confirm whether or not the product can be obtained by the time the product is desired to be delivered, the customer can order the product only when the product can be obtained by the desired time. Furthermore, by displaying the delivery time by changing it according to the situation, the store side can always perform operations with stable personnel, so there is no need to expect a large number of orders and arrange more people than necessary. It is possible to expect a significant cost reduction.

[Brief description of drawings]

FIG. 1 is a flowchart showing a schematic flow of an order receiving method of an order receiving system of the present invention.

FIG. 2 is a block diagram showing a relationship in which the order receiving system of the present invention is connected via the Internet.

FIG. 3 is a master screen of a home page opened on the website of the order receiving system of the present invention.

4 is an explanatory diagram showing a member registration screen on the home page of FIG. 3. FIG.

5 is an explanatory diagram showing a product ordering screen on the home page of FIG. 3. FIG.

6 is an explanatory diagram showing a product delivery destination / payment condition setting screen on the home page of FIG. 3;

FIG. 7 is an explanatory diagram showing a delivery order screen showing order contents on the home page of FIG.

FIG. 8 is an explanatory diagram showing a screen of a server computer that manages an order receiving system provided in a product delivery base.

FIG. 9 is an explanatory diagram showing a flow from product completion to delivery start in the order receiving system of the present invention.

FIG. 10 is an explanatory diagram showing a flow of money in the order receiving system of the present invention.

[Explanation of symbols]

10 Internet 11 Delivery Net Home Page 12 Product delivery base 13 PC (information terminal) 14 stores

Claims (7)

[Claims] 1. An order screen display means for presenting a product order screen on a homepage established on an internet website, and an ordered product received from a customer through the order screen to each store which sells the product. An ordering system including a transmitting means for transmitting, a delivery time calculating means for calculating a delivery time required to deliver a product after receiving an order, and a delivery time displaying means for displaying the delivery time on the order screen. An ordering system characterized by having and. 2. The order receiving system according to claim 1, further comprising a bar code printing means for printing a bar code to be attached to each product for which delivery preparation is completed. 3. The order receiving system according to claim 1, further comprising order information storage means for accumulating order information received from a customer as customer information. 4. The order-accepting system according to claim 1, wherein the homepage includes area information display means for displaying area information set for each area. 5. A registration means for registering a delivery destination of an ordered product is provided, and it is judged whether or not the delivery destination desired by the customer is the location registered in the registration means, and the location other than the registered location is determined. If it is, a plurality of delivery destinations registered in advance for each area are displayed.
Ordering system described in section. 6. The access to the homepage is performed by a portable information terminal.
The ordering system according to any one of 1. 7. An order-accepting program for presenting an order screen for a product on a homepage established on an Internet website and transmitting an ordered product ordered by a customer through the order screen to each store that sells the product. An order receiving program, characterized in that the delivery time required to deliver an item after receiving an order is calculated and the delivery time is displayed on the order screen.