JP2003046650A - Telephone number guiding method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To retrieve an employee who satisfies conditions designated by a user concerning a plurality of enterprises, to guide the telephone number of the searched employee to the relevant user and further to automatically guide a changed telephone number to the external user even when the telephone number of the employee is changed. SOLUTION: In a telephone number guide server 10, the employee who satisfies the search conditions designated by the user while using a terminal 14 such as portable telephone set is retrieved by using an employee information DB 170 by enterprises for each enterprise and the name, section, post, coverage, technical element and telephone number or the like of the employee selected by the user out of a plurality of retrieved disclosed employees are transmitted to the terminal 14. The telephone number is used for originating a telephone call. This telephone number is not registered on a personal telephone directory 160 in the terminal 14. When it is desired to originate a call to the same employee again and the enterprise ID and employee number of the relevant disclosed employee are designated from the terminal 14 to the server 10, the telephone number is retrieved from the employee information DB 170 by enterprises and reported to the terminal 14 by the server 10.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone number guide method for making it possible to notify the user of the telephone number of a searched employee by searching for employees who satisfy the conditions desired by the user among employees of a plurality of companies. The present invention relates to a telephone number guidance method that allows a person outside the company to be notified of the changed telephone number even when the telephone number of a company employee is changed.

[0002]

2. Description of the Related Art In recent years, mobile phones have become widespread, and businessmen routinely carry out their work while contacting various people within a very short time while traveling outside the company. For this reason, a businessman stores frequently used telephone numbers in, for example, a mobile phone. If you want to know the telephone number of a person you have never called, use the telephone number guidance service provided by the telephone company to obtain the telephone number of the company you work for, and call the company to call the person. You will be asked to give me the telephone number of the other party.

[0003]

The telephone numbers provided by the current telephone companies for each company are only a part of the telephone numbers used by the company. Typically, only the representative telephone number of the company or the telephone numbers of some departments that the company discloses are provided. Services that provide employees with telephone numbers are not normally provided. However, in reality, it sometimes happens that it is convenient for a person outside the company to specify the condition regarding the person who wants to make a call and to know the telephone number of the employee who satisfies the condition. In particular, if the method of searching for employee telephone numbers by specifying such search conditions can be applied to multiple companies at the same time, it will be possible to compare and use the search results for those companies. .

Further, for a company employee who is already acquainted with and knows the phone number, the phone number of the company employee may be changed due to the company's circumstances such as a change in the office system or a change of work place. Even if the office worker's telephone number is changed in this way, it is expected that it will be convenient if an outside person can easily know the changed telephone number.

Therefore, an object of the present invention is to provide a telephone number guide for searching, from a plurality of companies, an employee who meets a condition specified by a user outside the company, and guiding the telephone number of the searched employee to the user. Is to provide a method.

[0006] Another object of the present invention is to provide a telephone number guiding method capable of guiding the changed telephone number of an employee of an enterprise to an outside person even when the telephone number of the employee is changed. Is.

[0007]

In order to achieve the above object, the telephone number guide method according to the present invention searches a plurality of companies for employees who satisfy a condition specified by a user outside the company. A telephone number guide method for guiding an employee's telephone number to the user, including the following steps. First, regarding each of a plurality of public employees whose telephone numbers to be contacted by telephone from the outside out of a plurality of employees belonging to each of them, the company name to which the employee belongs, the employee number of the employee, and the company A hierarchy in which the employee is selected from a plurality of hierarchies pre-determined for the plurality of companies, and a plurality of pre-determined responsibilities common to the plurality of companies, for representing the hierarchical structure of The public employee information designating the responsibility range of the employee selected from the range is stored in the telephone number guidance support database.

[0008] Furthermore, when the job of a public employee to be searched is designated by the user as a search condition, it is provided for each company, and for each of a plurality of employees belonging to the company,
Based on a company-specific employee information database accessible via a network that stores company-specific employee information that allows at least the employee number, name, affiliation, job class, telephone number, and duties to be identified, and the telephone number guidance support database Then, among all the public employees stored in the telephone number guidance support database, a plurality of public employees having the designated duties are detected.

Further, based on the company-specific employee information stored in the company-specific employee information database related to each of the detected plurality of public employees, and the public employee information stored in the telephone number guidance support database. , The number of detected public employees is counted by company and by hierarchy, and a plurality of areas corresponding to different combinations of companies and hierarchies are displayed on the screen of the display device provided in the user's terminal. Then, in each area, the number of public employees belonging to the company corresponding to the area and counted for the hierarchy corresponding to the area is displayed.

Further, when any one of the areas is selected by the user, the affiliation and other related information of at least one public employee belonging to the company corresponding to the area and having the hierarchy corresponding to the area is displayed, When at least one public employee whose related information such as affiliation is displayed is selected by the user, the telephone number of the public employee retrieved from the company-specific employee information database corresponding to the public employee is used as the terminal. Send to.

[0011] With this, it is possible to search for a public employee having a job designated by the user for a plurality of companies, and the number of public employees searched for each company is counted and displayed for each company hierarchy. It is possible to compare the number of public employees searched for companies by level. Furthermore,
The telephone number of any public employee finally selected by the user is transmitted to the terminal used by the user. In this way, the user can search for employees who have the desired conditions,
Furthermore, the telephone number of the searched employee can be known.

Another telephone number guiding method according to the present invention is a telephone number that enables to guide the outside telephone number of the employee even if the telephone number of the employee of a certain company is changed. The guidance method includes the following steps.

When the telephone number guidance request for guidance of the telephone number of the employee of any company sent from the user's terminal specifies the search condition other than the identification information of the employee,
Based on the company-specific employee information database that is provided for each of the plurality of companies and stores the employee information including at least the employee name, employee identification information, and telephone number of each company, a plurality of search conditions that satisfy the search conditions are stored. The employee is searched, and the company identification information regarding one employee designated by the user among the retrieved plurality of employees and the name, employee identification information, and telephone number included in the employee information of the employee are transmitted to the terminal. The transmitted company identification information and employee identification information are stored as telephone directory information for the user in association with the name.

When the telephone number guide request transmitted later from the terminal specifies the company identification information and the employee identification information regarding any of the employees, the company-specific employee information for the company having the specified company identification information. From the database,
The telephone number of the employee having the designated employee identification information is searched, and the searched telephone number is transmitted to the terminal.

As a result, after the user is notified of the telephone number of the employee who satisfies the condition designated by the user by the search, the employee identification information of the same employee is designated and the guidance of the telephone number of the employee is used later. Even when the person asks, the telephone number of the employee is retrieved from the company-specific employee information database. Therefore, even if the telephone number of the employee is changed at any time, the user can always know the latest telephone number of the employee.

[0016]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of a telephone number guidance method and a telephone number guidance system according to the present invention will be described in detail with reference to the drawings.

FIG. 1 is a diagram showing one embodiment of a telephone number guide system according to the present invention. In the figure, an information processing device 10 for guiding a telephone number is an information processing device that executes a telephone number guidance service for guiding the telephone numbers of employees of a plurality of companies to general users outside the company according to the present invention. , 11B, ... Are company-specific employee information databases (D) that store information about employees of each company.
B) An information processing device that manages 170. Below,
For simplification, the information processing apparatus 10 will be referred to as a telephone number guide server, and 11A, 11B, etc. will be referred to as company-specific employee information DB servers. The telephone number guide server 10 and the company-specific employee information DB servers 11A, 11B, ... Are connected to the Internet 12, and the Internet 12 is further connected to a mobile phone network 13.

The operating company of the telephone number guide server 10 makes a contract with a plurality of companies who want to provide the telephone number of the employee in advance. In general, companies generally disclose employee numbers, affiliations, job classes, work locations, direct telephone numbers, work areas, e-mail addresses, etc. to employees as employee information.
As the company-specific employee information DB 170, a database already created by each company is used. Although the company-specific employee information DB 170 is originally not allowed to be accessed by a person outside the company, in the present embodiment, the telephone number guide server 10 is allowed to be accessed. Of course, the range of data that the server 10 is permitted to access is specified as will be exemplified later, and it goes without saying that the range of data that can be accessed by the employees of the company is smaller. As the company-specific employee information DB 170, a database may be generated for this telephone guidance service separately from the employee database.

A user of the telephone number guidance service uses the mobile phone 14 to connect to the mobile phone network 13 and the Internet 12.
When the telephone number guidance server 10 is accessed through the telephone number guidance server 10, the telephone number guidance server 10 detects the telephone numbers of the employees who meet the conditions specified by the user among the employees of the company who contracted in advance, and carries the detected telephone numbers. Send to the telephone 14. The user can make a call to the received telephone number using the mobile phone 14.

The terminal that can use the telephone number guidance service according to the present invention is not limited to the mobile phone 14.
It is sufficient that the telephone number guide server 10 can be accessed via a network (for example, the Internet 12 or the Internet 12 and the mobile phone network 13). For example, the service can be used by using a personal computer (PC) 15 connected to the Internet 12. In this case, when the PC 15 accesses the telephone number guidance server 10, the telephone number of the desired employee detected by using the search function of the telephone number guidance server 10 is stored in the PC 15, and a later call is made. , The stored telephone number can be used.

Alternatively, instead of the PC 15, a personal information terminal (PDA) having a function of communicating via the so-called Internet 12 can receive the service by the telephone number guidance server 10. Hereinafter, a terminal that can access the telephone number guidance server 10 via the Internet 12 to receive the telephone number guidance service may be simply referred to as a terminal for simplicity.

The employees who are targeted for the telephone number guidance service by the telephone number guidance server 10 can be limited to a part of the employees of each company. That is, a company desiring to apply this service to its own company determines in advance who will use the service to disclose the telephone number. Hereinafter, this employee will be referred to as a public employee.

The telephone number guidance server 10 stores a public employee information DB 150 that stores information about public employees of each company as a database for supporting telephone number guidance. The telephone number guidance server 10 provides guidance on the telephone numbers of employees of each company to the public employee information DB 150 and company-specific employee information DB servers 11A and 11 provided in the company.
This is executed using the company-specific employee information DB 170 stored in B or the like. The company-specific employee information DB server 11A and the like are realized by, for example, an RDB server or a directory server.

The telephone number guide server 10 has a search program 110, a connection program 120, and a personal telephone directory management program 13 for executing the telephone number guide service.
0, the terminal program 140 is stored in advance. Here, the search program 110 is a program for searching the telephone number of the corresponding public employee according to the search condition specified by the user who intends to use the telephone number guidance service, and the connection program 120 is the above-mentioned search. It is a program for accessing the company-specific employee information DB 170 provided in some companies at the time of execution via the Internet 12.

The terminal program 140 is a program for the user to use the telephone number guidance service,
A user who intends to use the service downloads the terminal program 140 from the telephone number guide server 10 and installs it in his or her terminal, for example, the mobile phone 14 in advance. The user can use the telephone number provided by this service as the personal telephone directory 160 for the mobile telephone 1
4 can be stored. It is also possible to upload the same personal telephone directory 160 from the terminal 14 to the telephone number guidance server 10 and save it there as the personal telephone directory 160A. The personal telephone directory management program 130 stored in the telephone number guidance server 10 is
It is a program for managing the personal telephone directory 160A stored in.

FIG. 2 shows two examples of company-specific employee information DB 170 used in the system of FIG. FIG.
(B) is a company-specific employee information DB of different companies, and each company will be referred to as company A and company B below. What is illustrated below as the content of the company-specific employee information DB 170 is an example of data read out during the telephone number guidance service, and the company-specific employee information DB 170 may include data that is not used in the telephone number guidance service. Needless to say.

In the company-specific employee information DB of company A shown in FIG. 9A, an employee number consisting of only numbers is used as employee identification information, and in addition to the name, the employee belongs as information regarding affiliation. The affiliation section and affiliation section, which respectively indicate the section and section, are stored. In this database, headquarters is also treated as a division of the same level as the division. Information that distinguishes department managers, section managers, etc. is stored as information related to job class, a telephone number that can be accessed from the outside is stored as a telephone number, and information related to job areas and information related to work and when the job of the employee concerned is related to technology. Furthermore, the technical elements related to the employee are stored. For example, Goro Suzuki with employee number 238923 is the general manager of the development headquarters, the telephone number is ..., the job area is the coordination of software component distribution, and the technical element is JAVA (registered trademark).

In the company-specific employee information DB of company B shown in FIG. 7B, an employee number consisting of a combination of letters and numbers is used as employee identification information. The head office to which the employee belongs is used as a job system above the department to which the manager,
Information that distinguishes between the chief and the person in charge is stored, a telephone number that can be accessed from the outside is stored as the telephone number, and information regarding the work area is stored as information regarding the job.

For example, the employee number A2345, Shoko Shibata, belongs to the first distribution department of the Sales Division, has the responsibility of the general manager, the telephone number of ..., and the job area of the Kanto area business report. Note that, unlike the database of FIG. 10A, the information on the technical elements related to the job of the employee is not stored separately from the job, but is included in the information on the job area. For example, it can be seen that the job of the employee with employee number C2345 is to develop a Java application.

FIG. 3 shows an example of the public employee information DB 150. In the public employee information DB 150, for each public employee, the hierarchies and responsibilities of the employee, and company identification information assigned to the company to which the employee belongs by the telephone number guidance server 10 (hereinafter simply referred to as a company ID). In some cases) and the employee number, which is the employee identification information of the employee, assigned by the company to the employee.

Here, the hierarchy and the responsibility range are commonly set for a plurality of companies. That is, although various companies use different job systems, this telephone number guidance service uses a job system having a common hierarchy instead of these different job systems for the convenience of the user. In the present embodiment, three hierarchies of a large classification, a middle classification, and a small classification are used as the hierarchies of the job system. The major classification is
It is typically a corporate headquarters or a hierarchy corresponding to a department. The middle category is typically a hierarchy that corresponds to a company's department. The sub-category is a hierarchy that typically indicates whether or not an employee belonging to a job system below a section of a company, for example, an employee in any of the middle classes is the chief. A system such as a person in charge or a group may be used. Subdivisions are also used by companies that do not have a lower hierarchy of divisions.
The reason will be described later.

FIG. 4 shows an example of the range of responsibility stored in the public employee information DB 150 and used for each layer.
In the figure, a circle indicates that the corresponding area of responsibility is used, and a-mark indicates that the corresponding area of responsibility is not used. A circle (○) indicates that the corresponding area of responsibility may or may not be used.

As can be seen from the figure, for a large classification, a responsible person is defined as a responsible range, but an employee who is not the responsible person (hereinafter referred to as a responsible person) is not defined. The same applies to the middle classification. For sub-categories, both the person in charge and the person in charge or only the person in charge is defined.

In the case of a company that employs a job system below the middle classification, for example, a company that uses a hierarchy indicating whether or not an employee belonging to any of the middle classifications is the chief, the range of responsibility of the chief employee is the responsible person, and the non-chief employee Is responsible for the responsibility. In the case of a company in which the hierarchy indicating whether the employee belonging to any of the middle categories is the chief is not used, the responsibility range of any employee belonging to the middle category is the person in charge, and the responsibility range of the person in charge is not used. In this way, the sub-classification is used to directly specify whether or not the employee is, for example, an employee in a company having a hierarchy below the middle classification, but the sub-classification is below the middle classification. Even companies that do not have
It is used to indicate that the scope of responsibility of employees other than the person in charge of the middle-class job system belonging to the middle class is the person in charge.

In the present embodiment, it is needless to say that the large classification, the middle classification, and the small classification are examples of hierarchies of occupations, and the present invention is not limited to the use of such hierarchies. Similarly, the responsibility range shown in FIG. 4 used for each hierarchy is also an example, and it goes without saying that the present invention is not limited to the use of such responsibility range.

A company that intends to make the telephone number guidance service according to the present invention available to its own employees determines public employees in advance and registers the public employee information about each public employee in the public employee information DB 150 (FIG. 3). To do. An example of registered public employee information is, as illustrated in FIG. 3, a set of hierarchy, responsibility range, company ID and employee number. Therefore,
It is not necessary to change the public employee information even if the telephone number is changed for some reason, such as changing the working place of the public employee in the company or changing the department to which the employee belongs.

FIG. 5 is a schematic flowchart of a part of the processing of the terminal program 140, which is mainly related to the search of a telephone number. When the terminal program 140 is activated, a function selection screen is displayed first (step S14).
1). For example, as illustrated in FIG. 8A, two function names of "search phone number" and "use phone book" are displayed on this screen. As shown by the underlines attached to these function names, so-called link destinations are embedded in each function name, and each function name is, for example, the terminal 14
When the user operates the keys of the keys to select them, the process corresponding to each function name is executed by the terminal program 140.
Executed by.

For example, when "Search Phone Number" is selected (step S142), the phone number guidance server 10 is accessed (step S143), and the search condition input screen is displayed on the display device of the terminal 14 (step S144). .
FIG. 8B shows an example of the search condition input screen. In this screen, the company name, employee name (hereinafter,
You can specify the name, name, department, and job as search conditions. The user operates the keys of the terminal 14 to input search conditions. The entered search conditions are transmitted to the telephone number guidance server 10 (step S145).

Any one of these items can be designated as a search condition. Therefore, it is possible to specify only the job as a search condition. In the figure,
It is shown that the job condition = JAVA is specified as the search condition. When such search conditions are specified, among the public employees of multiple companies who intend to provide the directory assistance service, as described below,
Public employees whose jobs are related to JAVA are searched.

In the telephone number guide server 10, when the search condition is received, the search program 110 searches for public employees who satisfy the search condition. 7 shows the search program 1
It is a schematic flowchart of the process of 10. The search program 110 uses the public employee information DB 150 and the company-specific employee information DB 170 to search for public employees who satisfy the search conditions (step S111). For example, the company ID of each public employee registered in the public employee information DB 150 (FIG. 3)
And the employee number are used to read the company-specific employee information about the employee in the company-specific employee information DB 170 provided in the company to which the public employee belongs, and the public employee is designated based on the company-specific employee information. It is determined whether the search condition is satisfied. If the public employee satisfies the search condition, it is determined that the public employee is the public employee satisfying the search condition.

To access the company-specific employee information DB 170, the search program 110 actually requests the connection program 120 by designating the company ID and the employee number. The connection program 120 is employee information D for each company.
The company-specific employee information DB 170 is accessed through the Internet 12 according to the communication procedure determined for each B170, the corresponding company-specific employee information is read, and transferred to the search program 110. Information necessary for authentication of access authority to the employee information DB 170 for each company is also incorporated in the connection program 120 in advance.

The search program 110 discloses the public employee information DB1 regarding the public employees who are judged to satisfy the search conditions.
The public employee information stored in 50 and the company-specific employee information of the employee are combined and stored as combined employee information.
For example, FIGS. 11A and 11B show companies A and B, respectively.
The example of the compound employee information about the public employee who belongs to is shown. As can be seen from these figures, the combined employee information is combined with the hierarchies, responsibilities, company IDs, and employee numbers stored in the public employee information DB 150 to obtain a company-specific employee information DB.
170, name, department, department, job class,
Includes phone numbers, occupations, and technical elements. As can be seen from FIG. 9B, in the combined employee information about the public employees of Company B, the headquarters is included instead of the department, and the information about the technical elements is included in the information about the occupational area. It is not stored separately from information related to work areas, such as Company A.

Returning to FIG. 7, in the search program 110,
When the search condition specifies only the work area as in the current assumption, the search results are aggregated, that is, the number of hit public employees of a plurality of companies is aggregated by company hierarchy and transmitted to the terminal 14 ( Step S112).

Returning to FIG. 5, the terminal program 140 receives the counting result and displays the counting result on the display screen (step S146). FIG.8 (c) shows an example of the total result displayed. As can be seen from the figure, the number of hit public employees belonging to each of the companies A and B is displayed in the form of a list according to the hierarchy of large classification, middle classification, and small classification.

The user can select the company and the hierarchy to which the public employee who wants to make a call looks at the list. For example, if the user wants to call a public employee who belongs to a large category, in the example shown in the figure, the public employee who belongs to the large category hits the company A, and the company B does not, so the user selects the company A. Will be done. If a public employee of a large category is hit for both companies A and B, the user can select a company with a larger number of public employees who belong to the large category. Alternatively, the user may select the company having the largest total number of hit public employees, regardless of the hierarchy of public employees who want to make a call. As described above, in the present embodiment, the user can compare the number of hit public employees for a plurality of companies and know the number of employees by rank, so that the person who wants to make a call can be identified. It can be selected by various criteria, which is convenient for the user.

In this way, when the user decides the company to which the user wants to make a call and the hierarchy, the area corresponding to the combination in the list is selected by the key operation of the terminal 14. The terminal 14 notifies the search program 110 of the selected combination. Returning to FIG. 7, the search program 110 transmits the belonging list of hit public employees belonging to the selected combination to the terminal 14 (step S113). Here, the affiliation list shows each affiliation and responsibility range of the hit public employees who belong to the above combination.

Returning to FIG. 5, the terminal program 140 receives the transmitted belonging list and displays it on the display screen (step S147). FIG. 8D is an example of an affiliation list. This example corresponds to the large classification of Company A, and the affiliation and responsibility range of the three hit public employees are the responsibility of the development headquarters. Person, the person in charge of the Solution Department, and the person in charge of the Industrial Communications Division. In the case of the figure, the range of responsibility of all employees is responsible. The public employee is selected by operating the key of the terminal 14 to select a character string of any one of the displayed responsible persons (for example, “responsible person” of “development headquarters”). When a public employee is selected in this manner, a group of the public employee's affiliation and responsibility range (for example, a group of “development headquarters” and “responsible person”) is transmitted to the search program 110.

Returning to FIG. 7, the search program 110 selects the composite employee information regarding the public employee concerned based on the selected company ID, affiliation, and scope of responsibility of the public employee, and sends it to the terminal 14 (step). S114).

Returning to FIG. 5, the terminal program 140 is
Receives the sent combined employee information, and a part of it is sent to the terminal 1
No. 4 screen is displayed (step S148). FIG. 9 (a)
Shows an example of compound employee information displayed on the screen of the terminal 14 when the person in charge of the development headquarters is selected on the screen of FIG. The composite employee information transmitted from the search program 110 includes a company ID, a company name, an employee number, a name, a department, a department, a job class, a telephone number, a job area, and a technical element.
Of these information, the company ID, employee number, and telephone number, which are surrounded by the dotted frame in the figure, are not displayed on the screen,
The figure is shown side-by-side with other information displayed on the screen for simplicity. On the screen shown in the figure, a telephone call button 31, a phonebook registration button 32, and a return to list button 33 are displayed as operation buttons.

When the user looks at the displayed employee information and wants to call the employee who has the employee information, he or she selects the telephone call button 31 by operating the key of the terminal 14, and the terminal program 140 is displayed. Makes a call from the terminal 14 using the telephone number in the received composite employee information (step S149A (FIG. 5)). When the call with the other party ends, the screen illustrated in FIG. 9B is displayed. A phonebook registration button 32 and a list return button 33 are displayed on this screen. This screen or Figure 9
When the screen shown in (a) is displayed, the user
Part of the public employee information can be stored in the personal telephone directory 160 (step S149B (FIG. 5)). For this purpose, the user selects the phonebook registration button 32.
FIG. 12 shows an example of information stored in the personal telephone directory 160. In this example, the company ID, company name, employee number, and name of the selected employee are stored.

When the return to list button 33 is selected with the screen shown in FIG. 9A or 9B displayed, the affiliation list illustrated in FIG. 8D is displayed again. The user can select another public employee as the person to call by using the belonging list. In FIG. 5, the process of the terminal program 140 when the return to list button 33 is selected is not shown for simplification.

In the above, it is assumed that the large classification of company A is selected from the result of the company-by-company aggregation by hierarchy in FIG. 8 (c).
However, for example, when the middle category of company A is selected while the screen of FIG. 8C is displayed, the affiliation list displayed on the terminal 14 is as shown in FIG. In some cases, there is only one public employee displayed. When this public employee is selected by the user, an example of the compound employee information transmitted to the terminal 14 is as shown in FIG. The processes of the search program 110 and the terminal program 140 are basically the same as those already described.

The telephone number search function is executed as described above. When using the phone number search function,
When the user specifies a search condition of other contents, employees who satisfy the search condition are similarly searched. For example, when a company code and an employee number of an employee who wants to retrieve a telephone number are entered as search conditions, the company information DB 170 of the company of the company code is accessed and the employee information of the employee of the employee number is regarded as the search result. After that, it may be transmitted to the terminal 14 as described above.

Returning to FIG. 5, the user selects a function selection screen (see FIG. 8).
The processing of the terminal program 140 when the use of the telephone directory is selected with (a) displayed is as follows. If it is determined that the user has selected to use the telephone directory (step S142 (FIG. 5)), the terminal program 14
0, the part shown in FIG. 6 is executed.

First, a telephone directory function selection screen is displayed (step S181). FIG. 13A shows an example of this screen. In the example shown in the figure, a list of registered contents and data maintenance can be used as the telephone directory function. Returning to FIG. 6, the user can operate the keys of the terminal 14 to select any of these functions. When it is determined that the user has selected the registered content list function (step S18)
2), the personal telephone directory 160 stored in the terminal 14 (FIG. 1)
A list of names registered in is displayed on the screen of the terminal 14 (step S183). The information stored in the personal telephone directory 160 is as described above with reference to FIG. No telephone number is stored in the personal telephone directory 160. FIG. 13B shows an example of a screen on which such a name list is displayed. In the case of the figure, a combination of company name and name is displayed in the form of a list.

When the user selects the name of any of the displayed public employees by key operation, the search program 110 is notified of the company ID and name number of the public employee (step S184 (FIG. 6)). Search program 1
10 is the same as in the case of the telephone number search function, from the company-specific employee information DB 170 of the company having the company ID,
Terminal 1 is obtained by acquiring company-specific employee information about the employee having the employee number and adding the company ID to the company-specific employee information.
Send to 4. The information transmitted is the same as the composite employee information transmitted to the terminal 14 when the telephone number search function is executed, and an example thereof is shown in FIG. 9 (a). This compound employee information includes a telephone number.

Returning to FIG. 6, the terminal program 140 is
The transmitted combined employee information is received and displayed on the screen (step S185). As in the case of the telephone number search function described above, a part of the received combined employee information is not displayed on the screen. After viewing the displayed information, the user can make a call using the telephone number included in the information (step S186). At the time of making a telephone call, the telephone call button 31 (FIG. 9A) is used as in the case of the telephone number search function.

In this way, it is possible to call a public employee already registered in the personal telephone directory 160 stored in the terminal 14. In addition, the telephone number of the public employee is
When the telephone number is not stored in 0, the telephone number is acquired from the company-specific employee information DB 170 of the company to which the employee belongs, and is used. Can be used. When searching for the telephone number of the other party, the employee number is used without specifying the affiliation, so even if the affiliation of the other employee changes, the telephone number of the employee can be acquired. Alternatively,
When the terminal 14 is lost while the personal telephone directory 160 is stored or the terminal 14 is lent to another person, there is an advantage that the employee's telephone number is not leaked to another person.

As described above, the user can call a public employee by using the personal telephone directory 160 stored in the terminal 14.

The personal telephone directory can be stored in the telephone number guide server 10. In order to execute the processing related to storing the personal telephone directory in the telephone number guidance server 10, the user has to select the telephone directory function selection screen (FIG. 13A).
When is displayed, you need to select the data maintenance function.

Returning to FIG. 6, when the data maintenance function is selected while the telephone function selection screen shown in FIG. 13 is displayed (step S182), the login screen is displayed (step S187). 14
(A) shows an example of the screen. Areas for inputting user identification information such as a user name or a user ID and a password are displayed on the screen. The user inputs and sends the user identification information and password (step S18).
8). A user who wants to use the data maintenance function registers user identification information and a password in the server 10 in advance.

The personal telephone directory management program 130 stored in the telephone number guide server 10 authenticates the legitimacy of the user by using the transmitted user identification information and password.
When the user's legitimacy is authenticated, the fact is notified to the terminal 14. When the user uses the above-mentioned telephone number search function, the user is not authenticated, but when the data maintenance function is used (that is, the personal telephone directory is uploaded from the terminal 14 to the server 10 or vice versa). A user who uses the function of doing is to register in the server 10 in advance and authenticates the user when the function of uploading or downloading is used).

In the terminal program 140, the personal telephone directory 160 stored in the terminal 14 is uploaded to the telephone number guidance server 10, or when there is a personal telephone directory 160A already uploaded to the telephone number guidance server 10, the personal telephone directory is stored. The book 160A can be downloaded to the terminal 14 (step S189). That is,
If the user authentication is successful, the terminal program 140
Displays a screen including an upload button 34 and a download button 35 as illustrated in FIG.

The user selects the upload button 34 to select the personal telephone directory 160 stored in the terminal 14.
Can be uploaded to the server 10. If the personal telephone directory has already been uploaded, the download button 35 can be selected to download the personal telephone directory 160A from the server 10 to the terminal 14. When changing the terminal to be used from the terminal A to the terminal B, the user can copy the personal telephone directory between these terminals by using this upload and download. Alternatively, when the user uses a plurality of terminals, for example, terminals A and B in parallel, the personal telephone directories stored in those terminals can have the same contents.

That is, when the user registers a new public employee in the personal telephone directory 160 using the terminal A, if this telephone directory is uploaded to the server 10, this personal telephone directory 160 will be transferred from the server 10 to another later. It can be downloaded to terminal B. The user can use the downloaded personal telephone directory 160 on the terminal B to make a call to the newly registered public employee. When the personal telephone directory 160A is registered in the server, it is possible to make a call using the personal telephone directory 160A without downloading the personal telephone directory 160A to the terminal. For example, when the name list of the telephone directory illustrated in FIG. 13B is displayed on the terminal, the information included in the name list is transmitted from the personal telephone directory 160A in the server 10 to the terminal and displayed on the screen of the terminal. All you have to do is display a list of names.

[0066]

As described above, according to the telephone number guide method according to the present invention, a plurality of companies are searched for an employee who satisfies the condition specified by the user outside the company, and the telephone number of the retrieved employee is searched. Can be guided to the user.

According to another telephone number guidance method of the present invention, even when the telephone number of an employee of a certain company is changed,
The changed telephone number of the employee can be shown to a person outside the company.

[Brief description of drawings]

FIG. 1 is a schematic block diagram of one embodiment of a telephone number guidance system according to the present invention.

FIG. 2 is a diagram showing an example of contents of a company-specific employee information database used in the system of FIG.

FIG. 3 is a diagram showing an example of contents of a public employee information database used in the system of FIG.

FIG. 4 is a diagram showing an example of a range of responsibility used for each layer, which is stored in a public employee information database.

FIG. 5 is a schematic flowchart of a part mainly related to a search of a telephone number in the processing of the terminal program.

FIG. 6 is a schematic flowchart of a part mainly related to the use of the personal telephone directory in the processing of the terminal program.

FIG. 7 is a schematic flowchart of processing of a search program.

FIG. 8 is a diagram showing examples of some screens displayed on the display device of the user's terminal when using the telephone number search function.

FIG. 9 is a diagram showing an example of another screen displayed on the display device of the user's terminal when using the telephone number search function.

FIG. 10 is a diagram showing an example of still another screen displayed on the display device of the user's terminal when using the telephone number search function.

FIG. 11 is a diagram showing an example of compound employee information stored by a telephone number guidance server in relation to a public employee hit by a search.

FIG. 12 is a diagram showing an example of information registered in a personal telephone directory stored in a terminal.

FIG. 13 is a diagram showing an example of a screen displayed on a display device of a user's terminal when using a function related to a personal telephone directory.

FIG. 14 is a diagram showing an example of a screen displayed on a display device of a user's terminal when transferring a personal telephone directory to and from a telephone number guide server.

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Claims (5)

[Claims] 1. With respect to each of a plurality of public employees whose telephone numbers for making a telephone contact from the outside are disclosed to the outside among a plurality of employees belonging to each of a plurality of companies,
The name of the company to which the employee belongs, the employee number of the employee, and the hierarchy in which the employee is selected from a plurality of hierarchies that are predetermined in advance for the plurality of companies to represent the hierarchical structure of the company. And the public employee information that specifies the liability range of the employee selected from a plurality of previously defined liability ranges common to the above-mentioned companies, is stored in the telephone number guidance support database as a search condition by the user. , When a job of a public employee to be searched is specified, it is provided for each company and at least the employee number, name, affiliation, job class, telephone number, job can be identified for each of a plurality of employees belonging to the company. Based on a company-specific employee information database that stores company-specific employee information that is accessible via a network and the telephone number guidance support database. Among all the public employees stored in the database for guidance of story number guidance, a plurality of public employees having the designated duties are detected, and a company-specific employee information database related to each of the detected public employees. Based on the company-specific employee information stored in the above and the public employee information stored in the telephone number guidance support database, the number of the detected plurality of public employees is counted by company and by hierarchy, and A plurality of areas corresponding to different combinations of hierarchies are displayed on the screen of the display device provided in the user's terminal, and in each area, the hierarchy corresponding to the area belonging to the company corresponding to the area is displayed. The number of public employees counted is displayed, and when one of the areas is selected by the user, the number of public employees belonging to the company corresponding to the area and belonging to the hierarchy corresponding to the area is displayed. At least one public employee's affiliation and other related information is displayed on the terminal, and when at least one public employee whose affiliation and other related information is displayed is selected by the user, the corresponding public employee is handled. A telephone number guide method comprising the step of transmitting the telephone number of the public employee retrieved from the company-specific employee information database to the terminal. 2. A telephone number guidance request sent from a user's terminal for guidance of telephone numbers of employees of any company specifies search conditions other than the identification information of the employees.
Based on the company-specific employee information database that is provided for each of the plurality of companies and stores the employee information including at least the employee name, employee identification information, and telephone number of each company, a plurality of search conditions that satisfy the search conditions are stored. The employee is searched, and the company identification information regarding one employee designated by the user among the plurality of retrieved employees and the name, employee identification information, and telephone number included in the employee information of the employee are transmitted to the terminal. The transmitted company identification information and employee identification information are stored as telephone directory information for the user in association with the name, and a telephone number guidance request transmitted later from the terminal is used as the telephone directory information. When specifying the stored company identification information and employee identification information relating to any employee, company-specific employee information data for a company having the specified company identification information From over scan, to find the telephone number of the employee with employee identification information the specified, the retrieved telephone number transmitted to the terminal, the telephone number directory method characterized by comprising the steps. 3. The telephone directory information is stored in the terminal, and the telephone number guidance request transmitted later from the terminal is
The telephone number guide method according to claim 2, further comprising the step of designating company identification information and employee identification information regarding any of the employees based on the stored telephone directory information. 4. The telephone directory information is stored in an information processing device that executes telephone number guidance, and the telephone number guidance request transmitted later from the terminal is:
Based on the telephone directory information stored in the information processing device,
3. The method according to claim 2, further comprising the step of designating company identification information and employee identification information regarding any employee.
Telephone number guidance method described in. 5. A telephone number guidance request sent from a user's terminal for guidance of telephone numbers of employees of any company specifies search conditions other than the identification information of the employees.
Based on the company-specific employee information database that is provided for each of the plurality of companies and stores the employee information including at least the employee name, employee identification information, and telephone number of each company, a plurality of search conditions that satisfy the search conditions are stored. The employee is searched, and the company identification information regarding one employee designated by the user among the plurality of retrieved employees and the name, employee identification information, and telephone number included in the employee information of the employee are transmitted to the terminal. When the telephone number guidance request specifies company identification information and employee identification information of any company, the specified employee from the company-specific employee information database for the company having the specified company identification information A telephone number guide method comprising a step of searching a telephone number of an employee having identification information and transmitting the searched telephone number to the terminal.