JP2001297270A - How to create a delivery schedule - Google Patents

Abstract

(57) [Summary] [Problem] To smoothly transfer goods purchased through online shopping from a distributor to a purchaser. SOLUTION: A means for determining a scheduled delivery date and time of a purchased product from delivery information for each district of a logistics company and schedule information of a purchaser, and delivery of the delivered product using information on an agency use standard regarding the delivered product. It has means for deciding whether or not to carry out the purchase through the agent, and means for detecting the items stored in the agent for a long time when the goods are transferred from the distributor to the purchaser via the agent. As a result, because the expected delivery date is clear, it is likely that you will be at home at the time of delivery,
Early delivery of goods becomes possible. By using the agency, goods can be received without being restricted by the business hours of the distributor. It is possible to solve the problem of forgetting to receive it at the agency early.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for supporting smooth delivery of goods from a distribution base to a purchaser when the goods are purchased in online shopping or mail order.

[0002]

2. Description of the Related Art With the spread of online shopping through the Internet and the like, home delivery is expected to increase more than ever. On the other hand, as the age of marriage increases and the number of co-earning families increases, the possibility that the buyer will be absent at the time of delivery is increasing. As a result, the cost of re-delivery becomes a problem for the distributor. Further, there is a problem that the purchaser cannot easily receive the purchase. For both logistics companies and delivery destination homes, smooth delivery of goods will be an important issue in the future.

[0003] In order to solve this problem, there is a technology that enables receipt of commodities when not present. For example, in the prior art, in each home, a delivery box is installed at the front door, and the opening and closing of the box by others other than the distributor is prevented by contacting the distributor with the password of the distribution box,
A method to secure safety (Japanese Patent Laid-Open No. 02-101572), and a delivery locker that has multiple boxes and is shared and installed at a common place in an apartment house, enabling delivery of multiple home deliveries to a single living room (Prior art 2, Japanese Patent Application Laid-Open
-270992). In the following, a section for storing one package is called a box, and the entire structure having one or more boxes is called a home delivery locker.

As another means for solving the above-mentioned problem, when a delivery resident is notified of a desired delivery date and time to a distributor by telephone, the delivery is automatically sent to the distributor's database by a push button. There is a method in which the desired date and time is registered and used to reduce the delivery when the user is absent (Japanese Patent Laid-Open No. 05-165847). in this way,
In addition, the trend of home time is detected by accumulating desired delivery date and time, and even if there is no communication from the delivery destination for a certain delivery, the use of the tendency to reduce delivery when absent is described. Have been.

[0005]

By using the conventional delivery box, it is possible to deliver the delivery item to the purchaser in the absence. However, due to space issues, it is difficult to install in a delivery box in front of every home or to install a shared delivery locker in a common space of all apartment buildings.

[0006] Even if a shared home delivery box is installed in a shared space of an apartment house, forgetting to receive home delivery becomes a problem. Since the distributor does not know whether or not the home delivery stored in the home delivery box has been taken out, the delivery resident cannot confirm receipt. Therefore, it is not possible to follow the delivery to the home resident.

In the prior art method of reducing absent delivery by contacting a desired delivery date, it is necessary for the resident of the delivery destination to know that there is a delivery. For this reason, the distributor must notify the resident of the delivery destination that there is a delivery using a telephone or an absence card. This puts a considerable burden on logistics companies. Further, the tendency detected from the desired delivery date and time merely indicates that the user has been at home in a certain time zone on a certain day of the week. Even if the delivery is performed using the date and time when the user is likely to be at home, the possibility of absence is high, and it is quite possible that the product can be delivered earlier than the date and time.

[0008] An object of the present invention is to solve the above-mentioned problems of the prior art and to smoothly transfer goods purchased through online shopping or the like from a distributor to a purchaser.

[0009]

In order to achieve the above-mentioned object, the present invention has means for determining the scheduled delivery date and time of a purchased product from delivery information for each district of a distributor and schedule information of a purchaser.

[0010] Further, there is provided a means for deciding that the delivery of the delivery is to be performed at the agency using the information of the agency use standard regarding the delivery.

In the case where goods are transferred from the distributor to the purchaser via the agency, there is a means for detecting the goods stored in the agency for a long time.

[0012]

Embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a functional configuration diagram of the first embodiment of the present invention. In the present embodiment, there are three types of servers, a distribution server, a personal information server, and an agency server, and each server is connected via a network. A plurality of the three types of servers exist on the network. 111 is a set of functions on the distribution server, 112 is a set of functions on the personal information server, and 113 is a set of functions on the agency server. The numbers given to the arrows in FIG. 1 indicate the approximate processing order. The embodiment of the present invention describes a method of delivering goods from a distributor to a recipient after a contract between a seller and a purchaser is established in online shopping. However, the recipient is not always the purchaser because there may be a gift.

[0013] In the embodiment, the contracted product is referred to as a delivery product, an agent product, or a purchased product. This is the difference in terms of calling from the viewpoint of the distributor, the agency, and the buyer. However, when the information is referred to as delivery item information, agency item information, and purchased item information, the information used for management from each standpoint is different, and thus different items are indicated. The basic information of the delivery information 122 and the purchase information 124, such as "contract code" and "product name", is information created at the time of the contract, and is treated as existing information in this embodiment. . However, if the purchaser and the payee are different, the purchaser information does not exist in the payee's client. In the delivery item information 122, the purchased item information 124, and the agency item information 125, the same "contract code" indicates that the same item is handled. In this embodiment,
The "contract code" is represented by a four-digit number. But,
Actually, the “contract code” needs to be unique for all contracts, and therefore has a format including the name of the seller.

FIG. 2 shows a hardware configuration of each server. The input device includes a barcode reader, a card reader, and the like as necessary in addition to the keyboard and the mouse. The output device includes a bar code writer, a card writer, and the like, as necessary, in addition to the screen and the printer.

Hereinafter, the first embodiment will be described in detail with reference to FIG. Step 101 is a step of using the delivery information 121 and the delivery information 122 to notify the personal information server of a list of scheduled delivery dates and times.

FIG. 3 shows an example of the delivery information 121, and FIG. 4 shows an example of the delivery information 122. If the scheduled delivery date column 411 is blank, it indicates that the scheduled delivery date and the agency are not determined, the number indicates the scheduled delivery date and time, and the character string indicates the agency to be used. ing. Delivery status column 412
Is blank, indicates that the delivery is at a distribution center,
If it is a number, it is the date and time of delivery completion, indicating that the delivery item is at the delivery destination, and if it is a character string, it indicates that the delivery item is at the agency. The delivery item arrival date column 413 stores the scheduled date and time of arrival at the distribution base transmitted via the communication network, or the date and time of actual delivery to the distribution base. Editing delivery information is required as a function on the distribution server. However, in this embodiment, the delivery information is treated as existing information, and the editing function of the delivery information is not described. The "contract code", "delivery address", "delivery item", and "delivery electronic address" of the delivery information are
This is information created at the time of contract between the seller and the buyer, and is information notified from the seller.

FIG. 5 shows a detailed flow of step 101. In step 501, delivery item information for which the scheduled delivery date is blank is acquired. For example, the delivery information 401 is acquired.

In step 502, a list of dates and times scheduled to be delivered to the delivery address is acquired from the delivery address and delivery information 121 of the acquired delivery information. For example, since the delivery address of the delivery information 401 is “Beauty hill”, the delivery start / end dates 301 and 302 of “Beauty hill” are acquired.

In step 503, the scheduled delivery date and time and the contract code of the delivered product acquired in step 502 are stored in the delivered product information 1.
Notify the 22 delivery electronic addresses. For example, in the case of the delivery information 401, the electronic address "tsukuda@aaa.bbb"
Contract code "1001", delivery start / end date and time 301, 3
02 is notified. If the purchaser and the recipient are different, information on delivery items other than the contract code is also sent.

Step 102 is a step of determining the scheduled delivery date and time from the scheduled delivery date and time list received from the distribution server, the schedule information 123, and the purchased item information 124, and notifying the determined delivery scheduled date and time to the notification source distribution server. .

FIG. 6 shows an example of the schedule information 123, and FIG. 7 shows an example of the purchased item information 124. The storage location 703 is
Indicates the location where purchased items are stored. In this embodiment, the schedule information is handled as information that already exists.
The schedule information editing function is necessary as a function on the personal information server, but is outside the scope of this embodiment. The “contract code” and “purchased item” of the purchased item information are information created at the time of the contract between the seller and the purchaser.
"Usage agency" is information set by the purchaser at the time of contract or after the contract.

FIG. 8 shows a detailed flow of step 102. Step 801 is a step of acquiring the earliest scheduled delivery date and time from the scheduled delivery date and time list and the schedule information. For example, since the delivery start / end date and time 301 cannot be determined by the schedule information 601 and there is no schedule during 302, 302 is determined as the scheduled delivery date and time (at this time, the schedule information 602 does not yet exist). Shall be). Actually, in order to determine the estimated delivery time, it is necessary to confirm that the start time of the delivery schedule is later than the end time of the immediately preceding schedule plus the travel time. It is also necessary to confirm the relationship with the schedule immediately after. If there is no schedule information, processing is performed assuming that there is no schedule.

Step 802 is to deliver to an agency or
This is a step of determining whether to deliver to a delivery address. If the interval between the date of arrival at the distribution base and the earliest scheduled delivery date is equal to or greater than the number of days of the agency use standard 701, the use of the agency is determined, and then step 803 is executed, If not, step 804 is executed next. For example, in the case of the delivery item information 401, the agency use standard of the purchase item information 705 of the contract code “1001” is “5
Since the interval between the logistics base arrival date 402 “960922 (15)” and the earliest scheduled delivery date “960925 (16)” has not passed for more than 5 days, it is decided to deliver to the delivery address. I do. When “not used” is described in the agency use standard 701, the use standard days are regarded as infinite. In addition to the above, there are other ways to use the agency, such as "if delivery is not possible by ○ month x day", "if delivery is not possible even after △ days have passed since the purchase contract date", "if delivery is absent" . It is also conceivable to use a default criterion for delivered goods for which no agency criterion is described. This makes it possible to use the agency even when the buyer and the recipient of the delivery are different.

In step 803, the distribution server to be used for notification of the scheduled delivery date and time list is notified of the agency to be used. For example, in the case of the product with the contract code “1001”, the purchased product information 70
From 5, the “X agency” is notified to the distribution server.

Not all merchandise can be sold at any agency. For example, merchandise that is larger than a certain size cannot be dispatched if it cannot be dispatched or if there is temporarily no place to place the commissioned product. Therefore, a plurality of agents may be notified to the distribution server.

In step 804, the earliest scheduled delivery date and time is notified to the distribution server that has notified the scheduled delivery date and time list, and the scheduled delivery date and time is registered in the schedule information 123 and the purchased item information 124. For example, contract code "1001"
As the schedule information on “Start date and time: 960925
(16), end date and time: 960925 (18), place: home, contents: delivery goods received ”(602) are registered in the schedule information 123, and“ 960925 (16) ”is registered in 704.

In step 805, the distribution server which has notified the scheduled delivery date / time list is registered as the current storage location in the storage location 703 of the purchased item information 124.

Step 103 is a step of registering the scheduled delivery date and time or the agency in use from the personal information server in the delivery information 122. For example, the scheduled delivery date 704 notified of the contract code 1001 is registered in 403. At this time, a notification may be sent to an agency that uses the information on the delivery item. When a notice indicating that the agent is not available is returned from the agent, the agent is notified to another agent. If all of the agents to be used are unavailable, the client is notified.

In the case where delivery of goods is carried out at an agent, the items themselves are transported from the distribution base to the agent. At this time, information on the delivery is input using an input device such as a barcode reader or a card reader. When the information of the delivery item has already been notified to the agency server via the communication network, the purchase item information via the network is compared with the purchase item information via the input device. In step 104 for authenticating the purchased item, information on the item to be delivered to the agent is output on paper in the form of a character string or a bar code, or is output on a card. The output information includes the electronic address of the distributor.

In step 105, in order to receive the purchased product which has been delivered to the agency, the information of the purchased product is output on paper in the form of a character string or a bar code, or is output on a card.

Step 106 is a step of registering the purchase item information input from the input device in the agency item information 125 shown in FIG. 9 and notifying the logistics server and the personal information server that the goods have been stored. Input is Step 10
The barcode or card created in step 4 can also be used. At this time, goods are transferred from the distributor to the agency.

FIG. 10 shows the detailed processing flow of step 106.
Shown in In step 1001, the information input from the input device is registered in the next product information 125. For example, if the information input from the input device is “contract code: 2529, purchased item: book, distributor's electronic address: info@a-butu.co, purchaser electronic address: tsukuda@aaa.bbb”, The date on which the information is input is set as the warehousing date, and the agent information 901 is set.

In step 1002, the distribution server is notified that the delivery has been stored in the agency. For example, in the case of the agency information 901, the identification number “2529” of the delivery item and the storage flag are notified to the address “info@a-butu.co” of the distributor.

In step 1003, step 1002
In the same manner as described above, the personal information server is notified that the delivery has been stored in the agency.

Step 107 is a step of registering the delivery date in the agent information 125 using the contract code of the agent input from the input device, and notifying the relevant distribution server and the personal information server that the item has been issued. It is. For input,
The barcode or card created in step 105 can also be used. At this time, the goods are transferred from the agency to the purchaser.

FIG. 11 shows the detailed processing flow of step 107.
Shown in Step 1101 is a step in which it is determined whether or not there is an agent that matches the contract code input from the input device.

Step 1102 is a step of registering the date when the contract code was inputted from the input device in the delivery date column of the agent information relating to the contract code. For example, when the contract code “2529” is input, the date is set in the delivery date column of the agent information 901.

In step 1103, the distribution server is notified that the delivery has been delivered from the agent store. For example, in the case of the agency information 901, the identification number “2529” of the delivery item
And the delivery flag with the address of the logistics company "info@a-butu.co"
Notify.

In step 1104, step 1103
In the same manner as described above, the personal information server is notified that the delivery has been delivered from the agency.

Step 108 is a step of updating the delivery information 122 based on the information notified from the agency server. If the notification information from the agency server is a contract code and a storage flag, "agent" is registered in the delivery status column of the delivery information related to the contract code. When the notification information from the agent server is a contract code and a delivery flag, the date of delivery is registered in the delivery status column of the delivery information related to the contract code. In step 108, when the delivery completion information of the product delivered directly to the delivery destination is input, the delivery date and time are registered in the delivery status column of the delivered product.

Step 109 is a step of updating the purchase item information 124 based on the information notified from the agency server. If the notification information from the agent server is a contract code and a storage flag, the agent name is registered in the storage location column of the purchased item information related to the contract code. When the notification information from the agent server is a contract code and a delivery flag, the date of delivery is registered in the storage location column of the delivery information related to the contract code.

Step 110 is a step for detecting an abnormal state of the delivery item. For example, even if a certain number of days or more have passed, a delivery item at an agency is detected for a product that the purchaser has not received. In the present embodiment, step 110
Is the function of the logistics server.
It is also possible to have it in a personal information server or an agency server.

In addition to the steps described above, the distribution server 111, the personal information server 112, and the agency server 11
3 also has means for outputting information handled by each server. The first embodiment has the following effects.

(1) The distribution company confirms that the user is at home before delivery, so that the ratio of delivery when the user is absent is reduced and the delivery cost can be reduced. (However, even if you confirm, the buyer may go out, and delivery when you are away will not be lost).

2) Since the purchaser has specified the delivery date and time in advance, the purchaser should refrain from going out for shopping, etc.
Purchases can be received at home early.

3) If the purchaser does not return home for several days within the delivery time of the logistics agent, the merchandise store can be used to receive the product early (the agent can receive the goods earlier than the delivery time of the logistics agent). It is necessary to assume that it is open late.)

4) It is possible to urge the purchaser to receive the goods that are stored in the agent store for many days and the purchaser has forgotten to receive the goods from the distributor or the agent. Can be resolved early. In addition, the purchaser himself can check whether he or she has forgotten to receive it, and can take an early action such as going to receive or switching to delivery to home.

FIG. 12 is a functional block diagram of the second embodiment of the present invention. The portions denoted by the same reference numerals as those in the first embodiment indicate the same processes and information as those in the first embodiment.
In the present embodiment, only parts different from the first embodiment will be described. Reference numeral 1211 denotes a set of functions of the distribution server in the second embodiment, and reference numeral 1213 denotes a set of functions of the agency server.

In the first embodiment, it is assumed that a person intervenes in the delivery of goods at the agency. In other words, a person who is always present at the agency confirms receipt of goods from the distribution base and delivers the goods to the resident of the delivery destination. In the second embodiment, a home delivery locker is installed at an agency in order to make the agency unattended. A home delivery locker is a collection of boxes for delivering goods, and has the same shape as a coin locker installed in a station or the like.
Each box has an electronic key, and includes a box opening / closing device for locking and unlocking the key, and a box monitoring device for confirming the presence of an object in the box.

FIG. 13 shows a hardware configuration of the agency server in the second embodiment. Hereinafter, according to FIG.
The second embodiment will be described in detail.

At step 1204, in addition to the information output at step 104, using the delivery information 1222, conditions (size, refrigeration, etc.) for storing the delivery in the home delivery locker are output.

FIG. 14 shows delivery item information 122 and delivery item information 1.
Only the difference of 222 is shown as an example. The delivery information 1222 is
The items of “size” and “necessity of refrigeration”, which are storage conditions of the delivered item, are added to the items of the delivered item information 122.

Step 1206 is a step of registering the information input from the input device in the next-product information 125 and the locker information 1227, and notifying the logistics server and the personal information server that the goods have been stored. The barcode or card created in step 1204 can be used for input.

FIG. 15 shows an example of the locker information 1227. Locker information includes "size", "number",
It has usage conditions for each box, such as "Is refrigeration possible?" There is also a contract code column for storing contract codes of agency products stored in each box.

FIG. 1 shows the detailed processing flow of step 1206.
6 is shown. Step 1601 is the distributor information 1226
Is a step of checking whether or not the electronic address of the distributor in the input information exists in the distributor list. This step is performed to prohibit use by a company other than the registered logistics company or to prevent mischief. If this is not the case, this process is unnecessary. FIG. 17 shows an example of the distributor information 1226.

Step 1602 is a step of checking whether there is a locker that satisfies the condition for the delivery to be stored. For example, in the case of the delivery item of the contract number “7281”, the storage condition is 1401, and there is a box that satisfies the condition based on the locker information 1501.
Check OK.

Step 1603 is a step of instructing the opening / closing device of the box that satisfies the conditions detected in step 1602 to unlock. Thereafter, the distributor opens the door of the unlocked box, delivers a delivery item, and closes the door.

Step 1604 is a step for checking whether or not the door of the unlocked box is closed.
When the door is closed, a notification is sent from the box opening / closing device. A check is made based on the presence or absence of this notification.

Step 1605 is a step of instructing the opening and closing device of the box with the door closed to lock. Step 1606 is a step of checking whether an object is present in the locked box, and a box monitoring device such as an infrared sensor is used for the check. Check is O
If it is K, the exit processing of step 106 (explained in the first embodiment) is executed.

Step 1207 is a step of registering the delivery date in the next product information 125 and notifying the delivery server and the personal information server that the delivery has been made. The barcode or card created in step 105 can also be used for input.

FIG. 18 shows the detailed processing flow of step 1207. Step 1801 is the locker information 122
7 is a step of checking whether or not the agent related to the input contract code is stored in the locker. For example, the entered contract code is “4293”
In this case, the check is OK because it matches the contract code of the locker information 1502.

Step 1802 is a step of instructing the opening / closing device of the box storing the agent product related to the contract code to unlock the box. For example, when the input contract code is “4293”, the locker opening / closing device of the box number “3” of the locker information 1502 is instructed to unlock.

Thereafter, the purchaser opens the door of the unlocked box, takes out the purchased product, and closes the door. Further, steps 1604, 1605 and 1606 are executed. If the check in step 1606 is NG, step 1803 is executed next.

Step 1803 is a step of deleting the contract code column of the locker information of the locker from which the purchased product has been taken out. When the door is closed, a notification is sent from the box opening / closing device. A check is made based on the presence or absence of this notification.

In the second embodiment, a distributor stores delivery items in a delivery locker, and a purchaser can take out a delivery from the delivery locker. As a result, the agent can be unmanned, and there is no time limit for the purchaser's reception at the agent. Therefore, the purchaser can receive the product at an early stage.

FIG. 19 is a functional block diagram of the third embodiment of the present invention. The portions denoted by the same reference numerals as those in the first embodiment indicate the same processes and information as those in the first embodiment.
Reference numeral 1911 denotes a set of functions of the distribution server in the third embodiment, and reference numeral 113 denotes a set of functions of the agency server. In the present embodiment, only parts different from the first embodiment will be described.

In the first embodiment, the editing function of the delivery information 122 and the schedule information 123 is outside the scope of the present invention, and no consideration is given to the effect of deleting such information on other servers. In the present embodiment, a delivery item integrated management system that considers the influence on other servers due to deletion of delivery information and schedule information will be described.

Hereinafter, the third embodiment will be described in detail with reference to FIG. Step 1901 is a step of editing the delivery information. Editing of the delivery information can be performed at any time. If the delivery information is deleted, step 1
Call 902.

Step 1902 is a step of notifying the delivery destination personal information server of the deleted delivery information of the cancellation of the scheduled delivery date and time. For example, when the delivery information 301 is deleted, the delivery item information 404 corresponding to the district name “Biyugaoka” and the delivery start time “960925 (16)” is detected,
Delivery address "yamada @ aa" which is a personal information server
Notify a.ccc of cancellation of the scheduled delivery date and time of the delivery item with contract code "1001". After the cancellation notification in step 1902, the process proceeds to step 10 based on the canceled delivery item information.
Execute 1.

In step 1903, the notice of cancellation of the scheduled delivery date and time is received from the personal information server, and the corresponding scheduled delivery date column of the delivery information is blanked. For example, the contract code "12
When the delivery cancellation notice of "05" is received, the delivery date column of the delivery information 404 is blank. After the execution of step 1903, step 101 is executed for the delivery information in which the scheduled delivery date column is blank.

Step 1904 is a step of editing the schedule information. Editing of schedule information can be performed at any time. If the schedule information relating to delivery item reception has been deleted, step 1905 is called.

In step 1905, the delivery schedule column of the purchased product information related to the deleted schedule for receiving delivery items is blanked, and the related distribution server is notified of the cancellation of the scheduled delivery date and time. For example, when the schedule 602 is deleted, the scheduled delivery date column of the purchased item information 705 having the scheduled delivery date that matches the start date and time of the schedule 602 is blank, and the cancellation of the scheduled delivery date and time of the contract code “1001” is set to “A”. Logistics ".

In step 1906, upon receiving the notice of the cancellation of the scheduled delivery date and time from the distribution server, the scheduled delivery date column of the corresponding purchase information is blanked, and the related schedule is deleted. For example, when the delivery cancellation notice of the contract code “1001” is received, the scheduled delivery date 704 is blank, and the schedule information 602 having the same date and time as 704 in the start date and time column is deleted.

In step 1907, as in step 103, a notification is received from the personal information server and registered in the delivery information. However, there is a case where the delivery information is deleted by the step 1901 between the execution of the steps 101 and 102. Therefore, after confirming that the scheduled delivery date and time exists in the delivery information, the delivery date and time are registered in the delivery information.

According to the present embodiment, when the purchaser cancels the schedule for receiving the goods, the distributor is automatically notified, and the list of deliverable dates and times is sent again from the distributor to register the schedule for receiving. Can be. Therefore, the purchaser can easily readjust the schedule without being bound by the schedule for receiving the goods. Also, when the distributor cancels the delivery schedule, the buyer is automatically notified, and the distributor can send a list of available dates and times again to secure the schedule of receipt. Therefore, the distribution company can minimize the influence on the purchaser.

A program for executing the processing shown in FIGS. 1, 12, and 19 may be stored in a portable storage medium such as a floppy disk or an optical disk, and may be read into the main storage and executed.

According to the embodiment of the present invention, the following effects can be obtained. (1) The distribution company must confirm that the user is at home before delivering, so that the ratio of delivery when the user is absent is reduced and the delivery cost can be reduced. (However, even if you confirm, the buyer may go out, and delivery when you are away will not be lost).

(2) Since the delivery date and time of the purchaser are clear in advance, the purchaser can receive the purchased item at home early, with a short walk away such as shopping.

(3) If the buyer does not return home for a number of days within the delivery time of the distribution company,
It is possible to receive goods early (it is necessary to assume that the agency is open until the delivery time of the logistics company. If a delivery locker is installed at the agency, the agency can be unmanned, It is easy to realize the above premise).

(4) It is possible to urge the purchaser to pick up the goods which are stored in the agent store for many days and the purchaser has forgotten to receive the goods from the distributor or the agent, and the purchaser forgets to receive the goods. Can be solved early. In addition, the purchaser himself can check whether he or she has forgotten to receive it, and can take an early action such as going to receive or switching to delivery to home.

(5) When the purchaser cancels the schedule for receiving the goods, the distributor is automatically notified, and the list of deliverable dates and times is sent again from the distributor, so that the schedule for receiving can be registered. Therefore, the purchaser can easily readjust the schedule without being bound by the schedule for receiving the goods.

(6) When the distributor cancels the delivery schedule, the purchaser is automatically notified, and the distributor can send a list of available dates and times again to secure the schedule of receipt. Therefore, the distributor can minimize the influence on the purchaser.

[0083]

According to the present invention, there is an effect that it is possible to more efficiently realize the delivery of goods in a form reflecting the desire of the user.

[Brief description of the drawings]

FIG. 1 is a functional configuration diagram of a first embodiment.

FIG. 2 is a hardware configuration.

FIG. 3 is an example of delivery information.

FIG. 4 is an example of delivery item information.

FIG. 5 is a detailed processing flow of step 101.

FIG. 6 is an example of schedule information.

FIG. 7 is an example of purchase item information.

FIG. 8 is a detailed processing flow of step 102.

FIG. 9 is an example of agency information.

FIG. 10 is a detailed processing flow of step 106.

FIG. 11 is a detailed processing flow of step 107.

FIG. 12 is a functional configuration diagram of the second embodiment.

FIG. 13 shows a hardware configuration of an agency server 1213.

FIG. 14 is a diagram illustrating an example of delivery item information according to the second embodiment, but showing only items that have been increased from the delivery item information according to the first embodiment;

FIG. 15 is an example of locker information.

FIG. 16 is a detailed processing flow of step 1206.

FIG. 17 is an example of distributor list information.

FIG. 18 is a detailed processing flow of step 1207.

FIG. 19 is a functional configuration diagram of the third embodiment.

[Explanation of symbols]

111: Functional configuration of distribution server, 112: Functional configuration of personal information server, 113: Functional configuration of agency server, 101: Delivery date list notification step, 1
02 ・ ・ ・ Step of registering expected delivery date on personal information server side
103: Distribution server scheduled delivery date registration step, 1
06 ... receiving processing step, 107 ... leaving processing step, 108 ... delivery item information updating step, 109
... Purchased product information update step, 110 ... Detection of abnormal state of delivered goods, 121 ... Delivery information,
122: delivery information, 123: schedule information, 124: purchase information, 125: agency information, 411: scheduled delivery date column, 412: delivery status column, 701 .. Agency use standard column, 702: use agency, 703: storage location column, 1227: locker information, 1901: delivery information editing step, 19
04 ・ ・ ・ Schedule information editing step

Claims (10)

[Claims] 1. A delivery schedule creating method for creating a delivery schedule for a product purchased through online shopping via the Internet, comprising: a purchaser computer used by a purchaser of the product, the computer comprising: A step of accepting an input about a delivery schedule desired by the purchaser for the specified product, and a step of the purchaser computer generating desired schedule information indicating the schedule in accordance with the input Transmitting the product desired schedule information from the purchaser computer to a delivery company computer used by a delivery company involved in delivery of the product via a network, wherein the delivery company computer receives the desired schedule information Step, said A supplier computer creating a delivery schedule of the product based on the desired schedule information and a delivery schedule of another product that has been created in advance; and Presenting the created delivery schedule to a computer, wherein the product is delivered according to a schedule corresponding to the purchaser's request. 2. The delivery schedule creation method according to claim 1, wherein the desired schedule information includes a desired delivery date and time and a desired delivery location. 3. The delivery schedule creation method according to claim 2, wherein the desired delivery location includes a location shared by a plurality of purchasers. 4. The delivery schedule creating method according to claim 3, wherein the common place includes at least one of an agent shop that carries out the agency of the goods and a common locker. 5. The delivery schedule creation method according to claim 1, further comprising the following steps: a step of receiving from the buyer computer in response to an input indicating that the presented delivery schedule is not permitted by the buyer; Transmitting non-permissible information indicating that the information is not permitted to the delivery company computer via the network; and generating the delivery schedule again based on the transmitted non-permitted information. 6. A delivery agent device connected to a purchaser device used by a purchaser who purchases a product by online shopping via the Internet via a network and configured to create a delivery schedule for the product, having the following configuration: A communication device that is connected to a network and receives desired schedule information indicating a delivery schedule desired by the purchaser from the purchaser device, and a storage that stores other product delivery schedule information including a delivery schedule for another product. A device, and connected to the communication device and the storage device, based on the desired schedule information and the other product delivery schedule information, create a delivery schedule of the product,
There is a processing device that presents the created delivery schedule to the purchaser device via the network using the communication device, and the product is delivered according to a schedule corresponding to the purchaser's request. 7. The delivery company apparatus according to claim 6, wherein
The desired schedule information includes a desired delivery date and a desired delivery location. 8. The delivery company device according to claim 7,
The delivery desired place includes a place shared by a plurality of purchasers. 9. The delivery company apparatus according to claim 8,
The shared place includes at least one of an agent shop that carries the product and a shared locker. 10. The delivery company apparatus according to claim 5, wherein the communication device receives non-permission information indicating that the delivery computer is not permitted from the purchaser computer to the delivery company computer via the network. The processing device creates a delivery schedule again based on the transmitted non-permissible information.