GB201006634D0 - Knowledge management system - Google Patents
Knowledge management systemInfo
- Publication number
- GB201006634D0 GB201006634D0 GBGB1006634.8A GB201006634A GB201006634D0 GB 201006634 D0 GB201006634 D0 GB 201006634D0 GB 201006634 A GB201006634 A GB 201006634A GB 201006634 D0 GB201006634 D0 GB 201006634D0
- Authority
- GB
- United Kingdom
- Prior art keywords
- management system
- knowledge management
- knowledge
- management
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- General Business, Economics & Management (AREA)
- Finance (AREA)
- Marketing (AREA)
- Economics (AREA)
- Physics & Mathematics (AREA)
- Accounting & Taxation (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Human Resources & Organizations (AREA)
- Technology Law (AREA)
- Development Economics (AREA)
- Data Mining & Analysis (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Testing, Inspecting, Measuring Of Stereoscopic Televisions And Televisions (AREA)
- Supply And Distribution Of Alternating Current (AREA)
- Remote Monitoring And Control Of Power-Distribution Networks (AREA)
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US12/428,330 US8589196B2 (en) | 2009-04-22 | 2009-04-22 | Knowledge management system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| GB201006634D0 true GB201006634D0 (en) | 2010-06-02 |
| GB2469741A GB2469741A (en) | 2010-10-27 |
Family
ID=42245529
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| GB1006634A Withdrawn GB2469741A (en) | 2009-04-22 | 2010-04-21 | Knowledge management system display |
Country Status (6)
| Country | Link |
|---|---|
| US (1) | US8589196B2 (en) |
| CN (1) | CN101937527A (en) |
| CR (1) | CR11382A (en) |
| GB (1) | GB2469741A (en) |
| MX (1) | MX2010004343A (en) |
| SG (1) | SG166078A1 (en) |
Families Citing this family (39)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8028197B1 (en) * | 2009-09-25 | 2011-09-27 | Sprint Communications Company L.P. | Problem ticket cause allocation |
| US8407520B2 (en) | 2010-04-23 | 2013-03-26 | Ebay Inc. | System and method for definition, creation, management, transmission, and monitoring of errors in SOA environment |
| US20110314440A1 (en) * | 2010-06-18 | 2011-12-22 | Infosys Technologies Limited | Method and system for determining productivity of a team associated with maintenance and production support of software |
| US8490055B2 (en) | 2010-09-17 | 2013-07-16 | Ca, Inc. | Generating dependency maps from dependency data |
| US20120096389A1 (en) * | 2010-10-19 | 2012-04-19 | Ran J Flam | Integrated web-based workspace with curated tree-structure database schema |
| US8438427B2 (en) | 2011-04-08 | 2013-05-07 | Ca, Inc. | Visualizing relationships between a transaction trace graph and a map of logical subsystems |
| US9202185B2 (en) | 2011-04-08 | 2015-12-01 | Ca, Inc. | Transaction model with structural and behavioral description of complex transactions |
| US8782614B2 (en) | 2011-04-08 | 2014-07-15 | Ca, Inc. | Visualization of JVM and cross-JVM call stacks |
| US8516301B2 (en) * | 2011-04-08 | 2013-08-20 | Ca, Inc. | Visualizing transaction traces as flows through a map of logical subsystems |
| CN102819776A (en) * | 2011-06-09 | 2012-12-12 | 上海市第七建筑有限公司 | Project integrity risk pre-warning system and architecture thereof |
| US8620787B2 (en) * | 2011-09-01 | 2013-12-31 | Zapp Systems, L.L.C. | Processor-based systems and computer-implemented methods for identification, sourcing, and acquisition of distressed debt |
| US9195758B2 (en) * | 2011-10-21 | 2015-11-24 | Ebay, Inc. | System and method for multi-dimensional personalization of search results |
| US8478634B2 (en) * | 2011-10-25 | 2013-07-02 | Bank Of America Corporation | Rehabilitation of underperforming service centers |
| US10169213B2 (en) * | 2011-11-29 | 2019-01-01 | Red Hat, Inc. | Processing of an application and a corresponding test file in a content repository |
| US8949678B2 (en) * | 2012-05-15 | 2015-02-03 | Sap Se | Generation of error messages and progress information messages via a common interface |
| US9563605B1 (en) | 2012-05-29 | 2017-02-07 | Target Brands, Inc. | Command center system and method |
| US9298528B2 (en) * | 2012-10-10 | 2016-03-29 | Bank Of America Corporation | Evaluating and servicing problematic cash-handling machines |
| US20140114713A1 (en) * | 2012-10-24 | 2014-04-24 | Hewlett-Packard Development Company, L.P. | Incident assignment |
| IN2013MU03265A (en) * | 2013-10-17 | 2015-07-03 | Tata Consultancy Services Ltd | |
| US9270749B2 (en) * | 2013-11-26 | 2016-02-23 | International Business Machines Corporation | Leveraging social media to assist in troubleshooting |
| US20150302337A1 (en) * | 2014-04-17 | 2015-10-22 | International Business Machines Corporation | Benchmarking accounts in application management service (ams) |
| US10217171B2 (en) | 2014-12-15 | 2019-02-26 | Hartford Fire Insurance Company | System to administer insurance knowledge management tool |
| US9449292B1 (en) | 2015-01-16 | 2016-09-20 | Amdocs Software Systems Limited | System, method, and computer program for automatic high level testing project planning |
| US11424998B2 (en) * | 2015-07-31 | 2022-08-23 | Micro Focus Llc | Information technology service management records in a service level target database table |
| EP3176738A1 (en) * | 2015-12-04 | 2017-06-07 | Tata Consultancy Services Limited | Real-time visibility of a process lifecycle |
| US10783473B2 (en) | 2017-01-13 | 2020-09-22 | Bank Of America Corporation | Near Real-time system or network incident detection |
| US10310933B2 (en) | 2017-01-13 | 2019-06-04 | Bank Of America Corporation | Near real-time system or network incident detection |
| US10990915B2 (en) | 2017-01-13 | 2021-04-27 | Bank Of America Corporation | Near real-time system or network incident detection |
| US10164992B2 (en) | 2017-01-13 | 2018-12-25 | Bank Of America Corporation | Near real-time system or network incident detection |
| US20190378073A1 (en) * | 2018-06-08 | 2019-12-12 | Jpmorgan Chase Bank, N.A. | Business-Aware Intelligent Incident and Change Management |
| US11481581B2 (en) * | 2018-08-23 | 2022-10-25 | Florida Power & Light Company | Proactive power outage impact adjustments via machine learning |
| US11599402B2 (en) * | 2019-08-01 | 2023-03-07 | EMC IP Holding Company LLC | Method and system for reliably forecasting storage disk failure |
| US11221907B1 (en) | 2021-01-26 | 2022-01-11 | Morgan Stanley Services Group Inc. | Centralized software issue triage system |
| US11481415B1 (en) * | 2021-03-30 | 2022-10-25 | International Business Machines Corporation | Corpus temporal analysis and maintenance |
| JP7339298B2 (en) * | 2021-05-27 | 2023-09-05 | 株式会社日立製作所 | Information processing system, method and device |
| KR102432284B1 (en) * | 2021-07-28 | 2022-08-12 | 인프라닉스 아메리카 코퍼레이션 | A system that automatically responds to event alarms or failures in IT management in real time and its operation method |
| US20230123236A1 (en) * | 2021-10-20 | 2023-04-20 | Oracle International Corporation | Industry language conversation |
| US20230129123A1 (en) * | 2021-10-26 | 2023-04-27 | Dell Products L.P. | Monitoring and Management System for Automatically Generating an Issue Prediction for a Trouble Ticket |
| US20230245011A1 (en) * | 2022-01-18 | 2023-08-03 | International Business Machines Corporation | Cognitive incident triage (cit) with machine learning |
Family Cites Families (31)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5666481A (en) * | 1993-02-26 | 1997-09-09 | Cabletron Systems, Inc. | Method and apparatus for resolving faults in communications networks |
| US6032184A (en) * | 1995-12-29 | 2000-02-29 | Mci Worldcom, Inc. | Integrated interface for Web based customer care and trouble management |
| US6321338B1 (en) * | 1998-11-09 | 2001-11-20 | Sri International | Network surveillance |
| EP1202197A4 (en) | 1999-07-29 | 2002-11-06 | Aioi Insurance Co Ltd | Consultation business support system |
| US7225139B1 (en) * | 2000-06-27 | 2007-05-29 | Bellsouth Intellectual Property Corp | Trouble tracking system and method |
| US9027121B2 (en) * | 2000-10-10 | 2015-05-05 | International Business Machines Corporation | Method and system for creating a record for one or more computer security incidents |
| US6865268B1 (en) * | 2001-01-16 | 2005-03-08 | Charles Terence Matthews | Dynamic, real-time call tracking for web-based customer relationship management |
| US7364432B2 (en) * | 2004-03-31 | 2008-04-29 | Drb Lit Ltd. | Methods of selecting Lock-In Training courses and sessions |
| US7958001B2 (en) * | 2004-04-28 | 2011-06-07 | Swiss Reinsurance Company | Computer-based method for assessing competence of an organization |
| US20060126801A1 (en) * | 2004-12-14 | 2006-06-15 | Sbc Knowledge Ventures, L.P. | Trouble ticket monitoring system having internet enabled and web-based graphical user interface to trouble ticket workload management systems |
| US20060134593A1 (en) * | 2004-12-21 | 2006-06-22 | Resource Bridge Toolbox, Llc | Web deployed e-learning knowledge management system |
| US20060191007A1 (en) * | 2005-02-24 | 2006-08-24 | Sanjiva Thielamay | Security force automation |
| US20060204943A1 (en) * | 2005-03-10 | 2006-09-14 | Qbinternational | VOIP e-learning system |
| US7685469B2 (en) * | 2005-04-22 | 2010-03-23 | Microsoft Corporation | Method and apparatus of analyzing computer system interruptions |
| US20070050239A1 (en) * | 2005-08-24 | 2007-03-01 | Caneva Duane C | Method for managing organizational capabilities |
| US20070094281A1 (en) * | 2005-10-26 | 2007-04-26 | Malloy Michael G | Application portfolio assessment tool |
| US7357301B1 (en) * | 2005-12-29 | 2008-04-15 | At&T Corp. | Maintenance support for high priority customers |
| US7930681B2 (en) * | 2005-12-30 | 2011-04-19 | Sap Ag | Service and application management in information technology systems |
| US8538796B2 (en) * | 2006-04-20 | 2013-09-17 | The Parkland Group, Inc. | Method for measuring and improving organization effectiveness |
| US20070294258A1 (en) | 2006-06-20 | 2007-12-20 | American International Group, Inc. | System and method for incident reporting |
| WO2008060427A2 (en) | 2006-11-10 | 2008-05-22 | Wms Gaming Inc. | Gaming technology training and skill development system |
| GB0624024D0 (en) * | 2006-12-01 | 2007-01-10 | Ibm | Event correlation based trouble ticket resolution system incorporating adaptive rules optimization |
| US8271402B2 (en) | 2006-12-30 | 2012-09-18 | Troppus Software Corporation | Technical support agent and technical support service delivery platform |
| US20080168453A1 (en) * | 2007-01-09 | 2008-07-10 | Caterpillar Inc. | Work prioritization system and method |
| US20080228504A1 (en) * | 2007-03-13 | 2008-09-18 | Nguyen Binh Q | Technique to Deflect Incident Ticket Submission in Real-Time |
| US20080262904A1 (en) * | 2007-03-30 | 2008-10-23 | Kelly Conway | Method and system for automatically monitoring contact center performance |
| US20080269921A1 (en) * | 2007-04-30 | 2008-10-30 | Accenture Global Services Gmbh | System and Method for Providing Support Assistance |
| US20090055684A1 (en) * | 2007-08-23 | 2009-02-26 | Jamjoom Hani T | Method and apparatus for efficient problem resolution via incrementally constructed causality model based on history data |
| US9043014B2 (en) * | 2007-08-23 | 2015-05-26 | Hewlett-Packard Development Company, L.P. | Apparatus, and associated method, for generating an information technology incident report |
| US8601318B2 (en) * | 2007-10-26 | 2013-12-03 | International Business Machines Corporation | Method, apparatus and computer program product for rule-based directed problem resolution for servers with scalable proactive monitoring |
| US20090157903A1 (en) * | 2007-12-18 | 2009-06-18 | Stanford Lewis | Methods and Apparatus for Trouble Reporting Management in a Multiple System Service Environment |
-
2009
- 2009-04-22 US US12/428,330 patent/US8589196B2/en active Active
-
2010
- 2010-04-20 SG SG201002763-9A patent/SG166078A1/en unknown
- 2010-04-21 MX MX2010004343A patent/MX2010004343A/en not_active Application Discontinuation
- 2010-04-21 CR CR11382A patent/CR11382A/en not_active Application Discontinuation
- 2010-04-21 GB GB1006634A patent/GB2469741A/en not_active Withdrawn
- 2010-04-22 CN CN2010101677745A patent/CN101937527A/en active Pending
Also Published As
| Publication number | Publication date |
|---|---|
| MX2010004343A (en) | 2010-10-21 |
| CN101937527A (en) | 2011-01-05 |
| SG166078A1 (en) | 2010-11-29 |
| CR11382A (en) | 2010-08-11 |
| GB2469741A (en) | 2010-10-27 |
| US8589196B2 (en) | 2013-11-19 |
| US20100275054A1 (en) | 2010-10-28 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| REG | Reference to a national code |
Ref country code: HK Ref legal event code: DE Ref document number: 1149971 Country of ref document: HK |
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| WAP | Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1) | ||
| REG | Reference to a national code |
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