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FI20086224L - Method in a telecommunications system and telecommunications system - Google Patents

Method in a telecommunications system and telecommunications system Download PDF

Info

Publication number
FI20086224L
FI20086224L FI20086224A FI20086224A FI20086224L FI 20086224 L FI20086224 L FI 20086224L FI 20086224 A FI20086224 A FI 20086224A FI 20086224 A FI20086224 A FI 20086224A FI 20086224 L FI20086224 L FI 20086224L
Authority
FI
Finland
Prior art keywords
message
messages
telecommunications system
chain identifier
chain
Prior art date
Application number
FI20086224A
Other languages
Finnish (fi)
Swedish (sv)
Other versions
FI20086224A7 (en
FI20086224A0 (en
Inventor
Jussi Virta
Original Assignee
Elisa Oyj
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Elisa Oyj filed Critical Elisa Oyj
Priority to FI20086224A priority Critical patent/FI20086224L/en
Publication of FI20086224A0 publication Critical patent/FI20086224A0/en
Priority to PCT/FI2009/051002 priority patent/WO2010072889A1/en
Publication of FI20086224A7 publication Critical patent/FI20086224A7/en
Publication of FI20086224L publication Critical patent/FI20086224L/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Computer Hardware Design (AREA)
  • Tourism & Hospitality (AREA)
  • Data Mining & Analysis (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention relates to a method in a telecommunications system and a telecommunications system. In the method, messages (1) sent by users are received and the received messages (1) are forwarded. According to the invention, the first message (1, 201, 202, 204), in which there is no reference to other messages, is equipped with a message-chain identifier (400a), which is unequivocally only for this message and cannot be confused with the message-chain identifier of other messages, the message-chain identifier (400a) of the first message (1, 201, 202, 204) is included in all other messages, which are directly or indirectly replies to the first message (1, 201, 202, 204), and the messages of the same message chain are grouped in association with each other, in order to be displayed in the user interfaces of at least the recipients of the messages.
FI20086224A 2008-12-22 2008-12-22 Method in a telecommunications system and telecommunications system FI20086224L (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
FI20086224A FI20086224L (en) 2008-12-22 2008-12-22 Method in a telecommunications system and telecommunications system
PCT/FI2009/051002 WO2010072889A1 (en) 2008-12-22 2009-12-16 Method in telecommunications system and a telecommunications system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
FI20086224A FI20086224L (en) 2008-12-22 2008-12-22 Method in a telecommunications system and telecommunications system

Publications (3)

Publication Number Publication Date
FI20086224A0 FI20086224A0 (en) 2008-12-22
FI20086224A7 FI20086224A7 (en) 2010-06-23
FI20086224L true FI20086224L (en) 2010-06-23

Family

ID=40240620

Family Applications (1)

Application Number Title Priority Date Filing Date
FI20086224A FI20086224L (en) 2008-12-22 2008-12-22 Method in a telecommunications system and telecommunications system

Country Status (2)

Country Link
FI (1) FI20086224L (en)
WO (1) WO2010072889A1 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10467630B2 (en) * 2015-01-06 2019-11-05 Adobe Inc. Organizing and classifying social media conversations to improve customer service

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030114174A1 (en) * 2001-12-19 2003-06-19 Brian Walsh Mobile telephone short text messaging with message thread identification
US9819624B2 (en) * 2004-03-31 2017-11-14 Google Inc. Displaying conversations in a conversation-based email system
US8055715B2 (en) * 2005-02-01 2011-11-08 i365 MetaLINCS Thread identification and classification
WO2007033404A1 (en) * 2005-09-23 2007-03-29 Smart Internet Technology Crc Pty Ltd Methods and systems for managing electronic messaging
US7814160B2 (en) * 2006-08-31 2010-10-12 Microsoft Corporation Unified communication escalation
US7921176B2 (en) * 2007-01-03 2011-04-05 Madnani Rajkumar R Mechanism for generating a composite email

Also Published As

Publication number Publication date
FI20086224A7 (en) 2010-06-23
FI20086224A0 (en) 2008-12-22
WO2010072889A1 (en) 2010-07-01

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Legal Events

Date Code Title Description
FD Application lapsed