EP3903252A4 - Multi-tenant dispute services - Google Patents

Multi-tenant dispute services Download PDF

Info

Publication number: EP3903252A4
Authority: EP; European Patent Office
Prior art keywords: dispute; tenant; services; tenant dispute; dispute services
Prior art date: 2018-12-28
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Withdrawn

Application number

EP19903189.9A

Other languages

German (de)

French (fr)

Other versions

EP3903252A1 (en

Inventor

Prashant Jamkhedkar

Aravindan Ranganathan

Sandeep Kumar

Manvendra Sharma

Norihiro Aoki

Justin White

Jeff MEYER

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

PayPal Inc

Original Assignee

PayPal Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2018-12-28

Filing date

2019-12-30

Publication date

2022-02-23

2018-12-28 Priority claimed from US16/235,976 external-priority patent/US11055719B2/en

2019-12-30 Application filed by PayPal Inc filed Critical PayPal Inc

2021-11-03 Publication of EP3903252A1 publication Critical patent/EP3903252A1/en

2022-02-23 Publication of EP3903252A4 publication Critical patent/EP3903252A4/en

Status Withdrawn legal-status Critical Current

Classifications

- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/18—Legal services
- G06Q50/182—Alternative dispute resolution

Landscapes

Business, Economics & Management (AREA)
Engineering & Computer Science (AREA)
Strategic Management (AREA)
Economics (AREA)
General Business, Economics & Management (AREA)
Tourism & Hospitality (AREA)
Theoretical Computer Science (AREA)
Human Resources & Organizations (AREA)
Marketing (AREA)
General Physics & Mathematics (AREA)
Physics & Mathematics (AREA)
Technology Law (AREA)
Accounting & Taxation (AREA)
Finance (AREA)
Entrepreneurship & Innovation (AREA)
Health & Medical Sciences (AREA)
Primary Health Care (AREA)
General Health & Medical Sciences (AREA)
Development Economics (AREA)
Data Mining & Analysis (AREA)
Operations Research (AREA)
Quality & Reliability (AREA)
Management, Administration, Business Operations System, And Electronic Commerce (AREA)

EP19903189.9A 2018-12-28 2019-12-30 Multi-tenant dispute services Withdrawn EP3903252A4 (en)

Applications Claiming Priority (2)

Application Number	Priority Date	Filing Date	Title
US16/235,976 US11055719B2 (en)	2018-06-15	2018-12-28	Multi-tenant dispute services
PCT/US2019/068999 WO2020140126A1 (en)	2018-12-28	2019-12-30	Multi-tenant dispute services

Publications (2)

Publication Number	Publication Date
EP3903252A1 EP3903252A1 (en)	2021-11-03
EP3903252A4 true EP3903252A4 (en)	2022-02-23

Family

ID=71128443

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
EP19903189.9A Withdrawn EP3903252A4 (en)	2018-12-28	2019-12-30	Multi-tenant dispute services

Country Status (4)

Country	Link
EP (1)	EP3903252A4 (en)
CN (1)	CN113228091B (en)
AU (1)	AU2019413708A1 (en)
WO (1)	WO2020140126A1 (en)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US20080154783A1 (en) *	2006-12-21	2008-06-26	Ebay Inc.	System and method for unified dispute resolution
US20160087960A1 (en) *	2014-09-19	2016-03-24	Oracle International Corporation	Shared identity management (idm) integration in a multi-tenant computing environment
US20180013763A1 (en) *	2016-05-11	2018-01-11	Oracle International Corporation	Multi-tenant identity and data security management cloud service

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US7343295B2 (en) *	2000-04-05	2008-03-11	Brenda Pomerance	Automated complaint resolution system
US9742873B2 (en) *	2012-11-29	2017-08-22	International Business Machines Corporation	Adjustment to managed-infrastructure-as-a-service cloud standard
US20150161620A1 (en) *	2013-12-06	2015-06-11	Cube, Co.	System and method for risk and fraud mitigation for merchant on-boarding
EP3361701B1 (en) *	2016-05-11	2021-09-01	Oracle International Corporation	Multi-tenant identity and data security management cloud service
US11449474B2 (en) *	2016-09-17	2022-09-20	Oracle International Corporation	Change request visualization in hierarchical systems

2019
- 2019-12-30 WO PCT/US2019/068999 patent/WO2020140126A1/en not_active Ceased
- 2019-12-30 EP EP19903189.9A patent/EP3903252A4/en not_active Withdrawn
- 2019-12-30 AU AU2019413708A patent/AU2019413708A1/en not_active Abandoned
- 2019-12-30 CN CN201980087063.6A patent/CN113228091B/en active Active

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US20080154783A1 (en) *	2006-12-21	2008-06-26	Ebay Inc.	System and method for unified dispute resolution
US20160087960A1 (en) *	2014-09-19	2016-03-24	Oracle International Corporation	Shared identity management (idm) integration in a multi-tenant computing environment
US20180013763A1 (en) *	2016-05-11	2018-01-11	Oracle International Corporation	Multi-tenant identity and data security management cloud service

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
ANONYMOUS: "Multitenancy - Wikipedia", 5 March 2014 (2014-03-05), XP055633641, Retrieved from the Internet <URL:https://en.wikipedia.org/w/index.php?title=Multitenancy&oldid=598245774> [retrieved on 20191018] *
See also references of WO2020140126A1 *

Also Published As

Publication number	Publication date
CN113228091A (en)	2021-08-06
CN113228091B (en)	2024-08-23
EP3903252A1 (en)	2021-11-03
AU2019413708A1 (en)	2021-07-08
WO2020140126A1 (en)	2020-07-02

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Legal Events

Date	Code	Title	Description
2020-07-04	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: THE INTERNATIONAL PUBLICATION HAS BEEN MADE
2021-10-01	PUAI	Public reference made under article 153(3) epc to a published international application that has entered the european phase	Free format text: ORIGINAL CODE: 0009012
2021-10-01	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: REQUEST FOR EXAMINATION WAS MADE
2021-11-03	17P	Request for examination filed	Effective date: 20210630
2021-11-03	AK	Designated contracting states	Kind code of ref document: A1 Designated state(s): AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
2022-02-23	A4	Supplementary search report drawn up and despatched	Effective date: 20220121
2022-02-23	RIC1	Information provided on ipc code assigned before grant	Ipc: G06Q 50/18 20120101ALI20220117BHEP Ipc: G06Q 40/02 20120101ALI20220117BHEP Ipc: G06Q 10/10 20120101AFI20220117BHEP
2022-04-06	DAV	Request for validation of the european patent (deleted)
2022-04-06	DAX	Request for extension of the european patent (deleted)
2022-12-23	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN
2023-01-25	18D	Application deemed to be withdrawn	Effective date: 20220819