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CN111639926A - Card-free cash withdrawal method, device, storage medium and equipment - Google Patents

Card-free cash withdrawal method, device, storage medium and equipment Download PDF

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CN111639926A
CN111639926A CN202010542907.6A CN202010542907A CN111639926A CN 111639926 A CN111639926 A CN 111639926A CN 202010542907 A CN202010542907 A CN 202010542907A CN 111639926 A CN111639926 A CN 111639926A
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cash
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王志翔
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Bank of China Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/108Remote banking, e.g. home banking
    • G06Q20/1085Remote banking, e.g. home banking involving automatic teller machines [ATMs]
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/203Dispensing operations within ATMs

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Abstract

本申请公开了一种无卡取现方法、装置、存储介质及设备,通过增加线上预约、线下就近利用预先安装的共享钱柜为客户提供了无卡取现的功能,从而使得客户不用亲自去银行柜台或者ATM机进行取现,节约了客户取现时间并提升了客户取现的便捷性。该方法包括:首先接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息,然后,根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息,接着,接收客户在选项信息中选择的无卡取现方式,并返回预约取现响应,进而可以接收客户根据该取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。

Figure 202010542907

The present application discloses a method, device, storage medium and equipment for cash withdrawal without a card. By adding online reservations and using a pre-installed shared cash cabinet nearby, the function of cash withdrawal without a card is provided for customers, so that customers do not need to go to the bank in person. Cash withdrawal at the counter or ATM machine saves the customer's cash withdrawal time and improves the convenience of the customer's cash withdrawal. The method includes: firstly receiving a card-free cash withdrawal request sent by a terminal device, wherein the card-free request includes information about the customer's scheduled cash withdrawal, then, according to the customer's scheduled cash withdrawal information, returning option information of the cardless cash withdrawal method through a shared cash cabinet, and then, Receive the cardless cash withdrawal method selected by the customer in the option information, and return the reserved cash withdrawal response, and then receive the cardless cash withdrawal operation implemented by the customer on the shared cash cabinet according to the cash withdrawal response, so as to realize the customer's cardless cash withdrawal.

Figure 202010542907

Description

一种无卡取现方法、装置、存储介质及设备Cardless cash withdrawal method, device, storage medium and device

技术领域technical field

本申请涉及计算机技术领域,尤其涉及一种无卡取现方法、装置、存储介质及设备。The present application relates to the field of computer technology, and in particular, to a method, device, storage medium and device for withdrawing cash without a card.

背景技术Background technique

随着电子货币的普及,人们在生活中大都使用移动终端(如手机),通过支付宝、微信、手机银行等扫码支付手段完成各种交易。With the popularization of electronic money, people mostly use mobile terminals (such as mobile phones) in their daily life to complete various transactions by scanning code payment methods such as Alipay, WeChat, and mobile banking.

但是正因为如此,人们平时不习惯携带现金和银行卡,在一些仅允许现金交易的场景(如一些医院需要现金充值、高速公路加油站需要现金加油等),就会让人们面临无法取现金的尴尬场面。另外,目前在进行获取外币时,客户必须要去银行柜台进行预约取现,在银行业务量特别大时,客户需要等待很长的时间,消耗了客户大量的时间和精力,导致客户体验不佳。并且,目前在需要使用现金时,客户必须去银行柜台或者ATM机才能取现,但是银行网点和ATM机也不是处处都有,有时甚至需要客户特地去较远地方的地点才能找到ATM机或银行网点,很不方便,同样会导致客户的体验不佳。But because of this, people are not used to carrying cash and bank cards. In some scenarios that only allow cash transactions (such as some hospitals need cash to recharge, highway gas stations need cash to refuel, etc.), people will face the possibility of not being able to withdraw cash. Embarrassing scene. In addition, at present, when acquiring foreign currency, customers must go to the bank counter to make an appointment to withdraw cash. When the banking business is particularly heavy, customers need to wait for a long time, which consumes a lot of time and energy of customers, resulting in poor customer experience. In addition, when cash is needed, customers must go to the bank counter or ATM machine to withdraw cash, but bank branches and ATM machines are not everywhere, and sometimes customers even need to go to a remote location to find an ATM machine or bank branch. , which is very inconvenient and will also lead to poor customer experience.

发明内容SUMMARY OF THE INVENTION

本申请实施例的主要目的在于提供一种无卡取现方法、装置、存储介质及设备,能够在暂不支持使用电子支付的场所,利用预先安装的共享钱柜供客户进行无卡取现,提升了客户体验。The main purpose of the embodiments of the present application is to provide a method, device, storage medium and equipment for cash withdrawal without a card, which can use a pre-installed shared cash cabinet for customers to withdraw cash without a card in a place that does not support the use of electronic payment for the time being, and improves the number of customers. experience.

第一方面,本申请实施例提供了一种无卡取现方法,包括:In a first aspect, an embodiment of the present application provides a method for cash withdrawal without a card, including:

接收终端设备发送的无卡取现请求,所述无卡请求包括客户预约取现的信息;receiving a request for cash withdrawal without a card sent by the terminal device, where the request without a card includes information about the customer's reservation for cash withdrawal;

根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息;According to the information about the customer's reservation for cash withdrawal, the option information of the cardless cash withdrawal method is returned through the shared cash cabinet;

接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应;Receive the cardless cash withdrawal method selected by the customer in the option information, and return an appointment cash withdrawal response;

接收所述客户根据所述取现响应在所述共享钱柜上实施的无卡取现操作,实现所述客户的无卡取现。Receiving the cardless cash withdrawal operation performed by the client on the shared cash cabinet according to the cash withdrawal response, and realizing the cardless cash withdrawal of the client.

可选的,所述共享钱柜是被预先安装在预设位置的;所述预设位置包括暂不支持使用电子支付的场所。Optionally, the shared cash cabinet is pre-installed in a preset position; the preset position includes a place that does not support the use of electronic payment for the time being.

可选的,所述客户预约取现的信息包括所述客户预约的取现地点、取现时间和取现金额;Optionally, the information about the customer's appointment to withdraw cash includes the location, time and amount of cash withdrawal that the customer reserves;

在所述根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息之前,所述方法还包括:Before returning the option information of the cardless cash withdrawal method through the shared cash box according to the information about the customer's cash withdrawal appointment, the method further includes:

根据所述客户预约的取现地点、取现时间和取现金额,确定为所述客户提供现金的共享钱柜。According to the cash withdrawal location, the cash withdrawal time and the cash withdrawal amount reserved by the customer, a shared cash cabinet that provides cash for the customer is determined.

可选的,所述无卡请求包括客户的预留信息;Optionally, the card-free request includes reservation information of the customer;

则在所述接收终端设备发送的无卡取现请求之后,所述方法还包括:Then, after receiving the cardless cash withdrawal request sent by the terminal device, the method further includes:

根据所述客户的预留信息,对所述客户进行身份验证。The client is authenticated according to the client's reservation information.

第二方面,本申请实施例还提供了一种无卡取现装置,包括:In a second aspect, an embodiment of the present application also provides a device for withdrawing cash without a card, including:

第一接收单元,用于接收终端设备发送的无卡取现请求,所述无卡请求包括客户预约取现的信息;a first receiving unit, configured to receive a card-free cash withdrawal request sent by the terminal device, where the card-free request includes information about the customer's reservation for cash withdrawal;

返回单元,用于根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息;The returning unit is used to return the option information of the cardless cash withdrawal method through the shared cash cabinet according to the information about the customer's reservation for cash withdrawal;

第二接收单元,用于接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应;a second receiving unit, configured to receive the cardless cash withdrawal method selected by the customer in the option information, and return a reservation cash withdrawal response;

第三接收单元,用于接收所述客户根据所述取现响应在所述共享钱柜上实施的无卡取现操作,实现所述客户的无卡取现。The third receiving unit is configured to receive the cardless cash withdrawal operation performed by the customer on the shared cash cabinet according to the cash withdrawal response, so as to realize the cardless cash withdrawal of the customer.

可选的,所述共享钱柜是被预先安装在预设位置的;所述预设位置包括暂不支持使用电子支付的场所。Optionally, the shared cash cabinet is pre-installed in a preset position; the preset position includes a place that does not support the use of electronic payment for the time being.

可选的,所述客户预约取现的信息包括所述客户预约的取现地点、取现时间和取现金额;所述装置还包括:Optionally, the information about the customer's appointment to withdraw cash includes the location, time, and amount of cash that the customer reserves for withdrawing; the device further includes:

确定单元,用于根据所述客户预约的取现地点、取现时间和取现金额,确定为所述客户提供现金的共享钱柜。A determining unit, configured to determine a shared cash cabinet that provides cash for the customer according to the cash withdrawal location, the cash withdrawal time and the cash withdrawal amount reserved by the customer.

可选的,所述无卡请求包括客户的预留信息;则所述装置还包括:Optionally, the card-free request includes reservation information of the customer; then the device further includes:

验证单元,用于根据所述客户的预留信息,对所述客户进行身份验证。A verification unit, configured to perform identity verification on the client according to the reservation information of the client.

本申请实施例还提供了一种无卡取现设备,包括:处理器、存储器、系统总线;Embodiments of the present application also provide a cardless cash withdrawal device, including: a processor, a memory, and a system bus;

所述处理器以及所述存储器通过所述系统总线相连;The processor and the memory are connected through the system bus;

所述存储器用于存储一个或多个程序,所述一个或多个程序包括指令,所述指令当被所述处理器执行时使所述处理器执行上述无卡取现方法中的任意一种实现方式。The memory is used to store one or more programs, and the one or more programs include instructions that, when executed by the processor, cause the processor to execute any one of the above-mentioned methods for cashless cash withdrawal. Way.

本申请实施例还提供了一种计算机可读存储介质,所述计算机可读存储介质中存储有指令,当所述指令在终端设备上运行时,使得所述终端设备执行上述无卡取现方法中的任意一种实现方式。An embodiment of the present application further provides a computer-readable storage medium, where an instruction is stored in the computer-readable storage medium, and when the instruction is executed on a terminal device, the terminal device is made to execute the above method for cash withdrawal without a card. any implementation of .

本申请实施例提供的一种无卡取现方法、装置、存储介质及设备,首先接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息,然后,根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息,接着,接收客户在选项信息中选择的无卡取现方式,并返回预约取现响应,进而可以接收客户根据该取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。可见,本申请实施例是通过增加线上预约、线下就近利用预先安装的共享钱柜为客户提供了无卡取现的功能,从而使得客户不用亲自去银行柜台或者ATM机进行取现,节约了客户取现的时间并提升了客户取现的便捷性。In a method, device, storage medium and device for cash withdrawal without a card provided by the embodiments of the present application, firstly, a request for cash withdrawal without a card sent by a terminal device is received, wherein the request without a card includes information about the customer's reservation for cash withdrawal, and then according to the customer's reservation for cash withdrawal information, return the option information of the cardless cash withdrawal method through the shared cash cabinet, then receive the cardless cash withdrawal method selected by the customer in the option information, and return the reserved cash withdrawal response, and then receive the cash withdrawal method implemented by the customer on the shared cash cabinet according to the cash withdrawal response. Card cash withdrawal operation, realize the customer's cardless cash withdrawal. It can be seen that the embodiment of the present application provides customers with the function of cash withdrawal without a card by adding online reservations and using a pre-installed shared cash cabinet nearby, so that the customer does not need to go to the bank counter or ATM machine to withdraw cash in person, saving the customer's cash withdrawal. time and improve the convenience for customers to withdraw cash.

附图说明Description of drawings

为了更清楚地说明本申请实施例或现有技术中的技术方案,下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the following briefly introduces the accompanying drawings that need to be used in the description of the embodiments or the prior art. Obviously, the drawings in the following description are For some embodiments of the present application, for those of ordinary skill in the art, other drawings can also be obtained according to these drawings without any creative effort.

图1为本申请实施例提供的一种无卡取现方法的流程示意图;1 is a schematic flowchart of a method for withdrawing cash without a card provided by an embodiment of the present application;

图2为本申请实施例提供的一种无卡取现装置的组成示意图。FIG. 2 is a schematic diagram of the composition of a device for withdrawing cash without a card provided by an embodiment of the present application.

具体实施方式Detailed ways

目前,随着互联网技术的快速发展以及电子货币的普及,人们在生活中大都使用移动终端(如手机),通过支付宝、微信、手机银行等扫码支付手段完成各种交易。但是正因为如此,人们平时不习惯携带现金和银行卡,在一些仅允许现金交易的场景(如一些医院需要现金充值、高速公路加油站需要现金加油等),就会让人们面临无法取现金的尴尬场面。At present, with the rapid development of Internet technology and the popularization of electronic money, people mostly use mobile terminals (such as mobile phones) in their daily lives to complete various transactions by scanning code payment methods such as Alipay, WeChat, and mobile banking. But because of this, people are not used to carrying cash and bank cards. In some scenarios that only allow cash transactions (such as some hospitals need cash to recharge, highway gas stations need cash to refuel, etc.), people will face the possibility of not being able to withdraw cash. Embarrassing scene.

并且,目前在需要使用现金时,客户必须去银行柜台或者ATM机才能取现,但是银行网点和ATM机并不是处处都有,有时甚至需要客户特地去较远地方的地点才能找到ATM机或银行网点,很不方便。同时,ATM机中虽然存在刷脸扫码等无卡取现的方案,但AMT机占地面积较大、移动安装不便,且ATM机中的刷脸取款仅针对本银行的银行卡,对于其他银行卡则无法实现无卡取现。另外,目前在获取外币时,客户必须要去银行柜台进行预约取现,在银行业务量特别大时,客户需要等待很长的时间,消耗了客户大量的时间和精力,导致客户体验不佳。In addition, when cash is needed, customers must go to the bank counter or ATM machine to withdraw cash, but bank branches and ATM machines are not everywhere, and sometimes customers even need to go to a remote location to find an ATM machine or bank branch. ,Very inconvenient. At the same time, although there are card-free cash withdrawal solutions such as face-scanning and barcode scanning in ATM machines, AMT machines occupy a large area and are inconvenient to move and install, and face-scanning withdrawals in ATM machines are only for the bank card of the bank, and for other banks Cards cannot be used to withdraw cash without a card. In addition, at present, when acquiring foreign currency, customers must go to the bank counter to make an appointment to withdraw cash. When the banking business is particularly heavy, customers need to wait for a long time, which consumes a lot of time and energy of customers, resulting in poor customer experience.

为解决上述缺陷,本申请实施例提供了一种无卡取现方法,首先接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息,然后,根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息,接着,接收客户在选项信息中选择的无卡取现方式,并返回预约取现响应,进而可以接收客户根据该取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。可见,本申请实施例是通过增加线上预约、线下就近利用预先安装的共享钱柜为客户提供了无卡取现的功能,从而使得客户不用亲自去银行柜台或者ATM机进行取现,节约了客户取现的时间并提升了客户取现的便捷性。In order to solve the above defects, an embodiment of the present application provides a method for withdrawing cash without a card. First, a request for withdrawing cash without a card sent by a terminal device is received. Return the option information of the cardless cash withdrawal method through the shared cash cabinet, then receive the cardless cash withdrawal method selected by the customer in the option information, and return the scheduled cash withdrawal response, and then receive the cardless cash withdrawal implemented by the customer on the shared cash cabinet according to the cash withdrawal response. Operation, to achieve the customer's card-free cash withdrawal. It can be seen that the embodiment of the present application provides customers with the function of cash withdrawal without a card by adding online reservations and using a pre-installed shared cash cabinet nearby, so that the customer does not need to go to the bank counter or ATM machine to withdraw cash in person, saving the customer's cash withdrawal. time and improve the convenience for customers to withdraw cash.

为使本申请实施例的目的、技术方案和优点更加清楚,下面将结合本申请实施例中的附图,对本申请实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例是本申请一部分实施例,而不是全部的实施例。基于本申请中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本申请保护的范围。In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

第一实施例first embodiment

参见图1,为本实施例提供的一种无卡取现方法的流程示意图,该方法包括以下步骤:Referring to FIG. 1, it is a schematic flowchart of a method for withdrawing cash without a card provided in this embodiment, and the method includes the following steps:

S101:接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息。S101: Receive a request for cash withdrawal without a card sent by a terminal device, where the request without a card includes information about a customer's reservation for cash withdrawal.

需要说明的是,随着电子货币的普及,人们在生活中大都使用移动终端(如手机),通过支付宝、微信、手机银行等扫码支付手段完成各种交易。It should be noted that, with the popularity of electronic money, people mostly use mobile terminals (such as mobile phones) in their daily lives to complete various transactions by scanning code payment methods such as Alipay, WeChat, and mobile banking.

由此,在本实施例中,为了进一步提升客户体验,满足客户的无卡取现需求(即通过手机银行、刷脸等无卡取现方式进行取现的需求),首先,可以接收客户通过终端设备上安装的手机银行或网银,或者电话银行等方式发送的无卡取现请求,用以执行后续步骤S102。Therefore, in this embodiment, in order to further improve the customer experience and meet the customer's demand for cash withdrawal without a card (that is, the demand for cash withdrawal through mobile banking, face-swiping, etc.) The installed mobile banking or online banking, or the cardless cash withdrawal request sent by phone banking or other methods is used to execute the subsequent step S102.

其中,该无卡请求可以包括客户预约取现的信息,如客户预约的取现地点、取现时间、取现金额、取现币种等。Wherein, the card-free request may include information about the customer's reservation for cash withdrawal, such as the customer's reservation for cash withdrawal, the cash withdrawal time, the cash withdrawal amount, the cash withdrawal currency, and the like.

S102:根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息。S102: Return option information of the cash withdrawal method without a card through the shared cash cabinet according to the information about the customer's cash withdrawal appointment.

在本实施例中,通过步骤S101接收到终端设备发送的、包括客户预约取现的信息的无卡取现请求后,进一步可以根据客户预约取现的信息(如客户预约的取现地点、取现时间、取现金额、取现币种等),通过共享钱柜向用户返回无卡取现方式的选项信息,如可为客户提供利用手机银行、刷脸等无卡取现方式的选项信息,供客户进行选择。In this embodiment, after receiving the cardless cash withdrawal request sent by the terminal device and including the information about the customer's scheduled cash withdrawal through step S101, it can further be based on the customer's scheduled cash withdrawal information (such as the customer's scheduled cash withdrawal location, cash withdrawal time, cash withdrawal amount) , cash withdrawal currency, etc.), return the option information of cardless cash withdrawal method to users through the shared cash cabinet, for example, it can provide customers with option information of cardless cash withdrawal methods such as mobile banking, face swiping, etc. for customers to choose.

需要说明的是,在本申请实施例的一种可能的实现方式中,客户预约取现的信息包括了客户预约的取现地点、取现时间和取现金额等,在执行上述步骤S102之前,本实施例还需要根据客户预约的取现地点、取现时间和取现金额等信息,确定为客户提供无卡取现服务的共享钱柜,即,确定为客户提供现金的共享钱柜。It should be noted that, in a possible implementation manner of the embodiment of the present application, the information about the customer's reservation for cash withdrawal includes the customer's reservation for the cash withdrawal location, the cash withdrawal time, and the cash withdrawal amount. It is necessary to determine the shared cash cabinets that provide customers with cash withdrawal services without a card, that is, to determine the shared cash cabinets that provide customers with cash, according to the information such as the cash withdrawal location, cash withdrawal time, and cash withdrawal amount reserved by the customer.

其中,共享钱柜指的是一套智能钱库系统,包含了硬件和软件,其硬件包含一套可移动取款机系统(包含钱箱、可触控显示屏、摄像头、吐钞装置),网络接口,且该共享钱柜相对ATM机要小的多,方便移动。其软件则包含对应的无卡取款系统,以便客户可以通过点击该无卡取款系统,在屏幕显示的指导下,通过可触摸屏选择需要取款的金额以及无卡取款方式(如刷脸、手机银行等)等,进行无卡取现。Among them, the shared cash cabinet refers to a set of intelligent cash bank system, including hardware and software, and its hardware includes a set of movable ATM system (including cash box, touch-sensitive display screen, camera, and cash dispenser), network interface , and the shared cash cabinet is much smaller than the ATM machine, which is convenient to move. Its software includes a corresponding cardless withdrawal system, so that customers can click on the cardless withdrawal system, and under the guidance of the screen display, select the amount to be withdrawn and the cardless withdrawal method (such as face swiping, mobile banking, etc.) through the touch screen. ), etc. to withdraw cash without a card.

需要说明的是,在本申请实施例的一种可能的实现方式中,共享钱柜是被预先安装在预设位置的,该预设位置可以包括暂不支持使用电子支付的场所,如某些医院或高速公路加油站等。进而,可以在这些无法使用电子支付的场所,通过共享钱柜为客户提供无卡取现服务。并且,可以是由银行主动联系有需求的企业或商户(或者由有需求的企业或商户主动联系银行),在达成一致后,在企业或商户所在位置安装共享钱柜,并在使用完成后,由银行对该共享钱柜进行回收,以将其移动到其他位置。It should be noted that, in a possible implementation manner of the embodiment of the present application, the shared cash cabinet is pre-installed in a preset location, and the preset location may include places that do not support the use of electronic payment, such as some hospitals Or highway gas stations, etc. Furthermore, in these places where electronic payment cannot be used, a cardless cash withdrawal service can be provided to customers through a shared cash box. In addition, the bank can actively contact the enterprise or merchant in need (or the enterprise or merchant in need actively contact the bank), after reaching an agreement, install the shared cash cabinet at the location of the enterprise or merchant, and after the use is completed, The bank recycles the shared money box to move it to another location.

举例说明:假设企业A近2周在进行企业年底结算时,无法使用电子货币,仅支持使用现金来充值员工卡,因长期不使用现金,导致出现大量员工忘记带现金充卡,出现无法打饭等现象。此时,企业A则可以提前向银行申请安装共享钱柜,这样,企业A的员工在收到通知时便可预约无卡取现,从该共享钱柜取出现金进行充值,提供员工的体验。For example: Assume that company A cannot use electronic money during the end-of-year settlement of the company in the past two weeks, and only supports the use of cash to recharge employee cards. Because cash is not used for a long time, a large number of employees forget to bring cash to recharge their cards, and they are unable to make meals. etc. phenomenon. At this time, Enterprise A can apply to the bank to install a shared cash cabinet in advance, so that when the employees of Enterprise A receive the notification, they can make an appointment to withdraw cash without a card, and withdraw cash from the shared cash cabinet for recharging, providing employees with an experience.

再举例说明:假设人员B最近想去C国游玩,但是去C国需要提前兑换一定数量的C国货币,人员B打电话咨询银行客服得知,最近的可以兑换C国货币的营业网点离自己有很远的距离,且人员B没有车,平时下班较晚,该营业网点也关门了,上班又无法耽误工作去该营业网点兑换C国货币。此时,如果附近某些场所安装有共享钱柜,则人员B就可以提前进行无卡取现的预约,并在下班后即可通过附近的共享钱柜取出预约的C国货币,节约了兑换C国货币的时间。Another example: Suppose Person B wants to visit country C recently, but needs to exchange a certain amount of currency in country C in advance. Person B calls the bank's customer service to learn that the nearest business outlet that can exchange currency in country C is far away from him. There is a long distance, and Person B does not have a car. Usually, he gets off work late, and the business outlet is also closed. He cannot delay his work and go to the business outlet to exchange the currency of country C. At this time, if a shared cash box is installed in some nearby places, Person B can make an appointment for cash withdrawal without a card in advance, and can withdraw the reserved currency of country C through the shared cash box nearby after get off work, saving the exchange of currency of country C time.

再举例说明:假设医院D因为挂号费为旧线系统未升级,暂不支持电子货币支付,需要使用现金支付挂号费。虽然人员E之前已经了解,还特地记得去银行取钱再去医院D挂号,但是因为工作繁忙、时间紧张等缘故忘记取钱了,到了医院D才想起身上没有现金,而附近也没有可取现的银行网点或ATM机,此时,人员E只能通过向其他排队患者转账电子货币来换取现金,不仅浪费了时间,也为他人都带了很大的不便。这种情况下,如果医院D安装有共享钱柜,则人员E便可提前预约无卡取现,并通过该共享钱柜取出预约的现金,用来现场挂号。Another example: Suppose hospital D does not support electronic money payment because the registration fee is the old line system and has not been upgraded, and needs to pay the registration fee in cash. Although Person E already knew about it before, and remembered to go to the bank to withdraw money and then go to Hospital D to register, but because of busy work and time constraints, he forgot to withdraw the money, and when he arrived at Hospital D, he remembered that he had no cash on his body, and there was no cash withdrawal nearby. At a bank branch or an ATM machine, at this time, Person E can only exchange cash by transferring electronic money to other queuing patients, which not only wastes time, but also brings great inconvenience to others. In this case, if a shared cash box is installed in hospital D, personnel E can make an appointment for cash withdrawal without a card in advance, and take out the reserved cash through the shared cash box for on-site registration.

另外,在本申请实施例的一种可能的实现方式中,客户通过终端设备发送得到无卡请求还可以包括客户的预留信息,比如,用户的姓名、身份证号、银行卡号等,此时,为了保证客户的资金安全,还需要根据这些客户提供的预留信息,对该客户进行身份验证,比如,可以将无卡请求种包括的客户姓名、身份证号、银行卡号等信息与之前客户在银行记录的对应进行比对,并在确保完全一致的情况下,才能说明客户的身份验证通过,进而,可以继续执行后续步骤S103。In addition, in a possible implementation manner of the embodiment of the present application, the card-free request sent by the customer through the terminal device may also include reservation information of the customer, such as the user's name, ID number, bank card number, etc. , in order to ensure the security of customers' funds, it is also necessary to verify the identity of the customers according to the reserved information provided by these customers. Only when the correspondence of the bank records is compared and the complete consistency is ensured, it can be shown that the customer's identity verification has passed, and further, the subsequent step S103 can be continued.

S103:接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应。S103: Receive the cardless cash withdrawal method selected by the customer in the option information, and return a reservation cash withdrawal response.

在本实施例中,通过步骤S102利用共享钱柜向客户返回无卡取现方式(如刷脸、手机银行等)的选项信息后,进一步可以接收客户在共享钱柜可触摸屏上显示的选项信息中选择的无卡取现方式,并返回预约取现响应,用以进行后续步骤S104。比如,当用户选择以支付宝形式进行无卡取现时,可以在共享钱柜的可触摸屏上返回一个二维码,供客户通过支付宝进行扫码取现。In this embodiment, after using the shared cash drawer to return the option information of the cardless cash withdrawal method (such as face swiping, mobile banking, etc.) to the customer in step S102, it is further possible to receive the option information selected by the customer on the touch screen of the shared cash drawer. A cash withdrawal method without a card is used, and a reservation cash withdrawal response is returned for the subsequent step S104. For example, when a user chooses to withdraw cash without a card in the form of Alipay, a QR code can be returned on the touch screen of the shared cash cabinet for customers to scan the code to withdraw cash through Alipay.

S104:接收客户根据取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。S104: Receive the cardless cash withdrawal operation performed by the customer on the shared cash cabinet according to the cash withdrawal response, so as to realize the customer's cardless cash withdrawal.

在本实施例中,当通过步骤S103接收到客户在选项信息中选择的无卡取现方式(如通过支付宝取现),并返回预约取现响应(如在共享钱柜的可触摸屏上返回一个二维码)后,进一步可以接收客户根据取现响应在共享钱柜上实施的无卡取现操作(如利用支付宝进行扫码取现等),并限定客户在指定时间内完成取现,以保证客户的资金安全。In this embodiment, when receiving the cardless cash withdrawal method selected by the customer in the option information through step S103 (such as withdrawing cash through Alipay), and returning an appointment cash withdrawal response (such as returning a QR code on the touch screen of the shared cash cabinet) After that, it can further receive the cardless cash withdrawal operation performed by the customer on the shared cash cabinet according to the cash withdrawal response (such as using Alipay to scan the code to withdraw cash, etc.), and limit the customer to complete the cash withdrawal within a specified time to ensure the safety of the customer's funds.

综上,本实施例提供的一种无卡取现方法,首先接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息,然后,根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息,接着,接收客户在选项信息中选择的无卡取现方式,并返回预约取现响应,进而可以接收客户根据该取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。可见,本申请实施例是通过增加线上预约、线下就近利用预先安装的共享钱柜为客户提供了无卡取现的功能,从而使得客户不用亲自去银行柜台或者ATM机进行取现,节约了客户取现的时间并提升了客户取现的便捷性。To sum up, a method for cash withdrawal without a card provided by this embodiment firstly receives a request for cash withdrawal without a card sent by a terminal device, wherein the request without a card includes the information about the customer's reservation for cash withdrawal, and then, according to the information about the customer's reservation for cash withdrawal, through the shared cash cabinet Returns the option information of the cash withdrawal method without card, and then receives the cash withdrawal method without card selected by the customer in the option information, and returns the reservation cash withdrawal response. Cardless cash withdrawal for customers. It can be seen that the embodiment of the present application provides customers with the function of cash withdrawal without a card by adding online reservations and using a pre-installed shared cash cabinet nearby, so that the customer does not need to go to the bank counter or ATM machine to withdraw cash in person, saving the customer's cash withdrawal. time and improve the convenience for customers to withdraw cash.

第二实施例Second Embodiment

本实施例将对一种无卡取现装置进行介绍,相关内容请参见上述方法实施例。This embodiment will introduce a device for withdrawing cash without a card. For related content, please refer to the foregoing method embodiment.

参见图2,为本实施例提供的一种无卡取现装置的组成示意图,该装置包括:Referring to FIG. 2, it is a schematic diagram of the composition of a cardless cash withdrawal device provided in this embodiment, and the device includes:

第一接收单元201,用于接收终端设备发送的无卡取现请求,所述无卡请求包括客户预约取现的信息;a first receiving unit 201, configured to receive a card-free cash withdrawal request sent by a terminal device, where the card-free request includes information about a customer's reservation for cash withdrawal;

返回单元202,用于根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息;Returning unit 202, configured to return the option information of the cardless cash withdrawal method through the shared cash cabinet according to the information about the customer's reservation for cash withdrawal;

第二接收单元203,用于接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应;The second receiving unit 203 is configured to receive the cardless cash withdrawal method selected by the customer in the option information, and return a reservation cash withdrawal response;

第三接收单元204,用于接收所述客户根据所述取现响应在所述共享钱柜上实施的无卡取现操作,实现所述客户的无卡取现。The third receiving unit 204 is configured to receive the cardless cash withdrawal operation performed by the customer on the shared cash cabinet according to the cash withdrawal response, so as to realize the cardless cash withdrawal of the customer.

在本实施例的一种实现方式中,所述共享钱柜是被预先安装在预设位置的;所述预设位置包括暂不支持使用电子支付的场所。In an implementation manner of this embodiment, the shared cash cabinet is pre-installed in a preset position; the preset position includes a place that does not support the use of electronic payment for the time being.

在本实施例的一种实现方式中,所述客户预约取现的信息包括所述客户预约的取现地点、取现时间和取现金额;所述装置还包括:In an implementation manner of this embodiment, the information about the customer's appointment to withdraw cash includes the location, time, and amount for cash withdrawal reserved by the customer; the device further includes:

确定单元,用于根据所述客户预约的取现地点、取现时间和取现金额,确定为所述客户提供现金的共享钱柜。A determining unit, configured to determine a shared cash cabinet that provides cash for the customer according to the cash withdrawal location, the cash withdrawal time and the cash withdrawal amount reserved by the customer.

在本实施例的一种实现方式中,所述无卡请求包括客户的预留信息;则所述装置还包括:In an implementation manner of this embodiment, the card-free request includes reservation information of the customer; then the device further includes:

验证单元,用于根据所述客户的预留信息,对所述客户进行身份验证。A verification unit, configured to perform identity verification on the client according to the reservation information of the client.

综上,本实施例提供的一种无卡取现装置,首先接收终端设备发送的无卡取现请求,其中,无卡请求包括客户预约取现的信息,然后,根据客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息,接着,接收客户在选项信息中选择的无卡取现方式,并返回预约取现响应,进而可以接收客户根据该取现响应在共享钱柜上实施的无卡取现操作,实现客户的无卡取现。可见,本申请实施例是通过增加线上预约、线下就近利用预先安装的共享钱柜为客户提供了无卡取现的功能,从而使得客户不用亲自去银行柜台或者ATM机进行取现,节约了客户取现的时间并提升了客户取现的便捷性。To sum up, a cardless cash withdrawal device provided in this embodiment firstly receives a cardless cash withdrawal request sent by a terminal device, wherein the cardless request includes information about the customer's scheduled cash withdrawal, and then, according to the customer's scheduled cash withdrawal information, through the shared cash cabinet Returns the option information of the cash withdrawal method without card, and then receives the cash withdrawal method without card selected by the customer in the option information, and returns the reservation cash withdrawal response. Cardless cash withdrawal for customers. It can be seen that the embodiment of the present application provides customers with the function of cash withdrawal without a card by adding online reservations and using a pre-installed shared cash cabinet nearby, so that the customer does not need to go to the bank counter or ATM machine to withdraw cash in person, saving the customer's cash withdrawal. time and improve the convenience for customers to withdraw cash.

进一步地,本申请实施例还提供了一种无卡取现设备,包括:处理器、存储器、系统总线;Further, an embodiment of the present application also provides a cardless cash withdrawal device, including: a processor, a memory, and a system bus;

所述处理器以及所述存储器通过所述系统总线相连;The processor and the memory are connected through the system bus;

所述存储器用于存储一个或多个程序,所述一个或多个程序包括指令,所述指令当被所述处理器执行时使所述处理器执行上述无卡取现方法的任一种实现方法。The memory is used to store one or more programs, and the one or more programs include instructions, and the instructions, when executed by the processor, cause the processor to execute any one of the above-mentioned methods for realizing cash withdrawal without a card .

进一步地,本申请实施例还提供了一种计算机可读存储介质,所述计算机可读存储介质中存储有指令,当所述指令在终端设备上运行时,使得所述终端设备执行上述无卡取现方法的任一种实现方法。Further, an embodiment of the present application further provides a computer-readable storage medium, where an instruction is stored in the computer-readable storage medium, and when the instruction is executed on a terminal device, the terminal device is made to execute the above cardless Any implementation method of the cashout method.

通过以上的实施方式的描述可知,本领域的技术人员可以清楚地了解到上述实施例方法中的全部或部分步骤可借助软件加必需的通用硬件平台的方式来实现。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品可以存储在存储介质中,如ROM/RAM、磁碟、光盘等,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者诸如媒体网关等网络通信设备,等等)执行本申请各个实施例或者实施例的某些部分所述的方法。From the description of the above embodiments, those skilled in the art can clearly understand that all or part of the steps in the methods of the above embodiments can be implemented by means of software plus a necessary general hardware platform. Based on this understanding, the technical solutions of the present application can be embodied in the form of software products in essence or the parts that make contributions to the prior art, and the computer software products can be stored in storage media, such as ROM/RAM, magnetic disks , CD, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network communication device such as a media gateway, etc.) to execute the various embodiments or parts of the embodiments of the present application. method.

需要说明的是,本说明书中各个实施例采用递进的方式描述,每个实施例重点说明的都是与其他实施例的不同之处,各个实施例之间相同相似部分互相参见即可。对于实施例公开的装置而言,由于其与实施例公开的方法相对应,所以描述的比较简单,相关之处参见方法部分说明即可。It should be noted that the various embodiments in this specification are described in a progressive manner, and each embodiment focuses on the differences from other embodiments, and the same and similar parts between the various embodiments may be referred to each other. As for the device disclosed in the embodiment, since it corresponds to the method disclosed in the embodiment, the description is relatively simple, and the relevant part can be referred to the description of the method.

还需要说明的是,在本文中,诸如第一和第二等之类的关系术语仅仅用来将一个实体或者操作与另一个实体或操作区分开来,而不一定要求或者暗示这些实体或操作之间存在任何这种实际的关系或者顺序。而且,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者设备所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括所述要素的过程、方法、物品或者设备中还存在另外的相同要素。It should also be noted that in this document, relational terms such as first and second are used only to distinguish one entity or operation from another, and do not necessarily require or imply those entities or operations There is no such actual relationship or order between them. Moreover, the terms "comprising", "comprising" or any other variation thereof are intended to encompass a non-exclusive inclusion such that a process, method, article or device that includes a list of elements includes not only those elements, but also includes not explicitly listed or other elements inherent to such a process, method, article or apparatus. Without further limitation, an element qualified by the phrase "comprising a..." does not preclude the presence of additional identical elements in a process, method, article or apparatus that includes the element.

对所公开的实施例的上述说明,使本领域专业技术人员能够实现或使用本申请。对这些实施例的多种修改对本领域的专业技术人员来说将是显而易见的,本文中所定义的一般原理可以在不脱离本申请的精神或范围的情况下,在其它实施例中实现。因此,本申请将不会被限制于本文所示的这些实施例,而是要符合与本文所公开的原理和新颖特点相一致的最宽的范围。The above description of the disclosed embodiments enables any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the present application. Therefore, this application is not intended to be limited to the embodiments shown herein, but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (10)

1.一种无卡取现方法,其特征在于,所述方法包括:1. A method for withdrawing cash without a card, wherein the method comprises: 接收终端设备发送的无卡取现请求,所述无卡请求包括客户预约取现的信息;receiving a request for cash withdrawal without a card sent by the terminal device, where the request without a card includes information about the customer's reservation for cash withdrawal; 根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息;According to the information about the customer's reservation for cash withdrawal, the option information of the cardless cash withdrawal method is returned through the shared cash cabinet; 接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应;Receive the cardless cash withdrawal method selected by the customer in the option information, and return an appointment cash withdrawal response; 接收所述客户根据所述取现响应在所述共享钱柜上实施的无卡取现操作,实现所述客户的无卡取现。Receiving the cardless cash withdrawal operation performed by the client on the shared cash cabinet according to the cash withdrawal response, and realizing the cardless cash withdrawal of the client. 2.根据权利要求1所述的方法,其特征在于,所述共享钱柜是被预先安装在预设位置的;所述预设位置包括暂不支持使用电子支付的场所。2 . The method according to claim 1 , wherein the shared cash cabinet is pre-installed in a preset position; and the preset position includes a place that temporarily does not support the use of electronic payment. 3 . 3.根据权利要求1所述的方法,其特征在于,所述客户预约取现的信息包括所述客户预约的取现地点、取现时间和取现金额;3. The method according to claim 1, wherein the information about the customer's appointment to withdraw cash comprises the location, time and amount of cash that the customer reserves for withdrawing; 在所述根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息之前,所述方法还包括:Before returning the option information of the cardless cash withdrawal method through the shared cash box according to the information about the customer's cash withdrawal appointment, the method further includes: 根据所述客户预约的取现地点、取现时间和取现金额,确定为所述客户提供现金的共享钱柜。According to the cash withdrawal location, the cash withdrawal time and the cash withdrawal amount reserved by the customer, a shared cash cabinet that provides cash for the customer is determined. 4.根据权利要求1所述的方法,其特征在于,所述无卡请求包括客户的预留信息;4. The method according to claim 1, wherein the card-less request includes reservation information of the customer; 则在所述接收终端设备发送的无卡取现请求之后,所述方法还包括:Then, after receiving the cardless cash withdrawal request sent by the terminal device, the method further includes: 根据所述客户的预留信息,对所述客户进行身份验证。The client is authenticated according to the client's reservation information. 5.一种无卡取现装置,其特征在于,包括:5. A device for withdrawing cash without a card, comprising: 第一接收单元,用于接收终端设备发送的无卡取现请求,所述无卡请求包括客户预约取现的信息;a first receiving unit, configured to receive a card-free cash withdrawal request sent by the terminal device, where the card-free request includes information about the customer's reservation for cash withdrawal; 返回单元,用于根据所述客户预约取现的信息,通过共享钱柜返回无卡取现方式的选项信息;The returning unit is used to return the option information of the cardless cash withdrawal method through the shared cash cabinet according to the information about the customer's reservation for cash withdrawal; 第二接收单元,用于接收所述客户在所述选项信息中选择的无卡取现方式,并返回预约取现响应;a second receiving unit, configured to receive the cardless cash withdrawal method selected by the customer in the option information, and return a reservation cash withdrawal response; 第三接收单元,用于接收所述客户根据所述取现响应在所述共享钱柜上实施的无卡取现操作,实现所述客户的无卡取现。The third receiving unit is configured to receive the cardless cash withdrawal operation performed by the customer on the shared cash cabinet according to the cash withdrawal response, so as to realize the cardless cash withdrawal of the customer. 6.根据权利要求5所述的装置,其特征在于,所述共享钱柜是被预先安装在预设位置的;所述预设位置包括暂不支持使用电子支付的场所。6 . The device according to claim 5 , wherein the shared cash cabinet is pre-installed in a preset position; and the preset position includes a place that temporarily does not support the use of electronic payment. 7 . 7.根据权利要求5所述的装置,其特征在于,所述客户预约取现的信息包括所述客户预约的取现地点、取现时间和取现金额;所述装置还包括:7 . The device according to claim 5 , wherein the information about the customer's reservation for cash withdrawal includes the location, time and amount for cash withdrawal reserved by the customer; the device further comprises: 8 . 确定单元,用于根据所述客户预约的取现地点、取现时间和取现金额,确定为所述客户提供现金的共享钱柜。A determining unit, configured to determine a shared cash cabinet that provides cash for the customer according to the cash withdrawal location, the cash withdrawal time and the cash withdrawal amount reserved by the customer. 8.根据权利要求5所述的装置,其特征在于,所述无卡请求包括客户的预留信息;则所述装置还包括:8. The apparatus according to claim 5, wherein the card-less request includes reservation information of the customer; then the apparatus further comprises: 验证单元,用于根据所述客户的预留信息,对所述客户进行身份验证。A verification unit, configured to perform identity verification on the client according to the reservation information of the client. 9.一种无卡取现设备,其特征在于,包括:处理器、存储器、系统总线;9. A cardless cash withdrawal device, comprising: a processor, a memory, and a system bus; 所述处理器以及所述存储器通过所述系统总线相连;The processor and the memory are connected through the system bus; 所述存储器用于存储一个或多个程序,所述一个或多个程序包括指令,所述指令当被所述处理器执行时使所述处理器执行权利要求1-4任一项所述的方法。The memory is used to store one or more programs, the one or more programs comprising instructions which, when executed by the processor, cause the processor to perform the process of any one of claims 1-4 method. 10.一种计算机可读存储介质,其特征在于,所述计算机可读存储介质中存储有指令,当所述指令在终端设备上运行时,使得所述终端设备执行权利要求1-4任一项所述的方法。10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores an instruction, when the instruction is executed on a terminal device, the terminal device is made to execute any one of claims 1-4 method described in item.
CN202010542907.6A 2020-06-15 2020-06-15 Card-free cash withdrawal method, device, storage medium and equipment Pending CN111639926A (en)

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