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CN111027726A - Amusement equipment management system based on networking controller and supporting software - Google Patents

Amusement equipment management system based on networking controller and supporting software Download PDF

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Publication number
CN111027726A
CN111027726A CN201911282286.6A CN201911282286A CN111027726A CN 111027726 A CN111027726 A CN 111027726A CN 201911282286 A CN201911282286 A CN 201911282286A CN 111027726 A CN111027726 A CN 111027726A
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management
module
amusement equipment
operator
equipment
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CN201911282286.6A
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Inventor
江兴盟
尚肖磊
孟怀
刘冰星
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Zhengzhou Yitesi Electronic Technology Co ltd
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Zhengzhou Yitesi Electronic Technology Co ltd
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Priority to CN201911282286.6A priority Critical patent/CN111027726A/en
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25Integrating or interfacing systems involving database management systems
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06KGRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisions for transferring data to distant stations, e.g. from a sensing device
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Databases & Information Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Operations Research (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Quality & Reliability (AREA)
  • Data Mining & Analysis (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses an amusement equipment management system based on a networked controller and matched software, which belongs to the technical field of amusement equipment networked management and comprises amusement equipment provided with the networked controller and an amusement equipment management platform, wherein the amusement equipment is networked with the amusement equipment management platform; the networked controller comprises a unique device identification code and a wireless communication module, the networked controller is in communication connection with the amusement equipment management platform through the wireless communication module, the amusement equipment management platform comprises a manufacturer management end, a device operator management end and a consumer service management end, and the manufacturer management end, the device operator management end and the consumer service management end are interconnected through a network. The problem that a manufacturer needs to overhaul and maintain amusement equipment on site by after-sale maintenance personnel in the prior art is solved, the cost is saved, and the equipment management is optimized.

Description

Amusement equipment management system based on networking controller and supporting software
Technical Field
The invention belongs to the technical field of amusement equipment networking management, and particularly relates to an amusement equipment management system based on a networking controller and matched software.
Background
Amusement equipment is equipment for people to play in games, and along with the technical development, most of the existing amusement equipment are electronic amusement products.
At present, a plurality of large electronic amusement products are delivered from a manufacturer to an operator operating an amusement park, although the manufacturer provides after-sale service, once the delivered products fail in operation, the operator returns the products to the manufacturer for maintenance or after-sale service related personnel go to the location of the products for maintenance, and the maintenance and supervision are inconvenient.
Disclosure of Invention
The invention aims to provide an amusement equipment management system based on a networking controller and matched software, which utilizes the networking technology to realize that a manufacturer remotely supervises amusement equipment provided with the networking controller, and is convenient for remote overhaul and maintenance in the later period.
In order to achieve the purpose, the invention adopts the following technical scheme: the amusement equipment management system based on the networked controller and the matched software comprises amusement equipment provided with the networked controller and an amusement equipment management platform, wherein the amusement equipment is in network interconnection with the amusement equipment management platform; the networked controllers comprise unique equipment identification codes and wireless communication modules, and are in communication connection with the amusement equipment management platform through the wireless communication modules;
the amusement equipment management platform comprises a manufacturer management end, an equipment operator management end and a consumer service management end, wherein the manufacturer management end, the equipment operator management end and the consumer service management end are interconnected through a network;
the manufacturer management end sets and manages the amusement equipment and obtains the starting operation related data after the amusement equipment is delivered;
the device operator enters an amusement equipment management platform through the device operator management end, manages the bound amusement equipment and inquires operation data in real time;
the consumer service management end comprises a code scanning access system, an online recharging system, a remote coin-in starting system and a consumption record query system, and consumers can control, recharge and consume record query services for amusement equipment by entering the consumer service management end;
the amusement equipment management platform also comprises a server background which is used for carrying out authority management, updating and upgrading, function optimization, data inquiry and registration on the identification codes of the networked controller equipment on a manufacturer management end, an equipment operator management end and a consumer service management end.
Further, the factory management end comprises an order management module, a sales data query module, a remote parameter setting module and a remote fault maintenance module;
the order management module is mainly used for a manufacturer to create an order, binding a corresponding networking controller by scanning an equipment identification code of the networking controller, and adding corresponding information of the corresponding networking controller into the corresponding order;
the sales data query module is used for querying starting data of the amusement equipment according to orders, vehicle types, time and regions;
the remote parameter setting module is used for setting and modifying parameters of the bound networking controller individually/in batches;
and the remote fault maintenance module is used for detecting whether the networking controller is normal.
Further, the manufacturer management terminal further comprises a manufacturer sub-account module, and the manufacturer sub-account module is used for creating a manufacturer sub-account and setting authority for the sub-account.
Furthermore, the operator management terminal comprises a site management module, an operation data statistics module, an operator viewing module and an operator setting module;
the site management module is used for setting an electronic fence for a site;
the operation data counting module is used for counting the online and offline coin-feed number, the online and offline starting times, the recharging data and the member information of the corresponding site, and analyzing the consumption level, the starting time hot area and the region hot area;
the operator checking module is used for checking the data information counted by the operation data counting module;
the operator setting module is used for setting the operation parameters of the amusement equipment and remotely starting the equipment.
Further, the operation parameter services of the amusement equipment, which are used for setting by the operator setting module, comprise unit price, starting time length, speed and volume of the amusement equipment, whether accumulated starting is allowed or not, whether offline setting parameters are allowed or not and whether offline starting is allowed or not.
Further, the operator management terminal further comprises an operator creating module, wherein the operator creating module is used for creating sub-accounts of operators, setting site permissions for the sub-accounts, setting a sub-account cooperation mode and a profit allocation scheme.
Further, the operator management end further comprises a brand construction module, and the brand construction module is used for setting interface contents, customer service telephones, customer service WeChat, message notifications, token names, adding start page titles, merchant brand names and LOGO of the consumer management end.
Further, the equipment identification code comprises a string of number numbers and an identity two-dimensional code.
Compared with the prior art, the invention has the beneficial effects that: the amusement equipment management system based on the networked controller and the matched software is characterized in that a manufacturer, an equipment operator and a consumer are interconnected through a three-terminal network, maintenance and management are carried out through the same management platform, remote accurate after-sale service is provided for the operator, the problem that after-sale efficiency is low because a manufacturer after-sale maintenance worker needs to overhaul and maintain amusement equipment on site in the prior art is solved, cost is saved, and equipment management is optimized; the problem that operation and business performance of manufacturers and equipment operators is not visual is solved, and the problem that the equipment yield of a site is not clear and cannot be fed back clearly enough under the policies of different time and places is solved. By setting the terminal income sharing module, the problem that the income is shared and distributed when an operator reasonably carries out various cooperation modes according to the demand is solved.
Detailed Description
In order that those skilled in the art will better understand the present invention, the invention will now be further described with reference to the following specific embodiments:
the amusement equipment management system based on the networked controller and the matched software comprises amusement equipment provided with the networked controller and an amusement equipment management platform, wherein the amusement equipment is in network interconnection with the amusement equipment management platform; the networked controllers all comprise unique equipment identification codes and wireless communication modules, the equipment identification codes comprise a string of digital numbers and an identity two-dimensional code, each networked controller is provided with one unique two-dimensional code similar to a person's identity number, and the networked controllers are in communication connection with the amusement equipment management platform through the wireless communication modules.
The amusement equipment management platform comprises a manufacturer management end, an equipment operator management end, a consumer service management end and a server background, wherein the manufacturer management end, the equipment operator management end and the consumer service management end are interconnected through a network.
The server background is used for carrying out authority management, updating and upgrading, function optimization, data query and registration on equipment identification codes of the networking controller on the factory management end, the equipment operator management end and the consumer service management end, the registered networking controller can be bound with the factory end, bound with the equipment end and scanned and checked by consumers, and the server background is the starting point of the series of control chains.
The manufacturer management end sets and manages the amusement equipment and can acquire starting operation related data after the amusement equipment is delivered; the manufacturer management terminal comprises an order management module, a sales data query module, a remote parameter setting module, a remote fault maintenance module and a manufacturer sub-account creating module; the order management module is mainly used for a manufacturer to create an order, binding the corresponding networking controller through scanning the two-dimensional code of the networking controller, adding corresponding information of the corresponding networking controller into the corresponding order, and recording vehicle type, delivery time and delivery area information of amusement equipment in the order but not limited to the information.
And the sales data query module is used for enabling a later manufacturer to rapidly query the starting data of the amusement equipment according to orders, vehicle types, time and regions.
And the remote parameter setting module is used for the manufacturer to set and modify each parameter of the bound networking controller individually/in batches.
The remote fault maintenance module is used for detecting whether the networking controller is normal or not, and comprises an automatic detection mode and auxiliary detection, the automatic detection mode can automatically detect fault information, the information detected by the automatic detection mode comprises a Hall line short circuit/disconnection circuit, a motor line short circuit/disconnection circuit and whether a networking control driving unit is normal or not, the automatic detection module is started, and the fault reason of the corresponding networking controller can be rapidly and automatically detected. Because some function items need to be detected by the manufacturer after sale and matched with the equipment operator, the equipment operator executes the operation of the corresponding function on the amusement equipment according to the prompt in the auxiliary detection mode, and then detects whether the corresponding function items are normal or not according to the feedback information.
And the manufacturer sub-account module is used for creating a manufacturer sub-account and setting authority for the sub-account.
The device operator enters the amusement equipment management platform through the device operator management end to manage the bound amusement equipment, inquire the data of the corresponding amusement equipment operation in real time and know the basic information in time. The operator management terminal comprises a site management module, an operation data statistics module, an operator checking module, an operator setting module, an operator creating module and a brand construction module. The site management module is used for setting an electronic fence for the site creation; the electronic fence is a virtual fence which is similar to a fence and is used for limiting the use range of amusement equipment, and the electronic fence is arranged to only allow the bound amusement equipment to be used in the range of the specified electronic fence, and cannot be started to operate after exceeding the field of the electronic fence.
The operation data counting module is used for counting the online and offline coin inserting number, the online and offline starting times, the recharging data and the member information of the corresponding field, analyzing the consumption level, the starting time hot area and the region hot area, and facilitating a later operator to check the data information counted by the operation data counting module through the operator checking module. The time hot area comprises a starting time interval viewed according to the day, a starting date viewed according to the month, starting time distribution viewed according to the year in the quarterly, support decisions, time replenishment, time advanced maintenance for preparing for a peak period and the like, statistical data can be analyzed according to the time hot area, and equipment is maintained when the starting time is short.
The operator setting module is used for setting the operation parameters of the amusement equipment and remotely starting the equipment. The operation parameter services of the amusement equipment used for setting by the operator setting module include but are not limited to unit price, starting time length, speed and volume of the amusement equipment, whether accumulated starting is allowed or not, whether offline setting parameters are allowed or not, and whether offline starting is allowed or not.
The operator creating module is used for creating sub-accounts of operators, setting field permission for the sub-accounts and setting a sub-account cooperation mode/income distribution scheme. The cooperation mode comprises cooperation joint operation, equipment lease operation, site release and the like. The profit sharing scheme is used for the operator to obtain the profit sharing of the online transaction of the bound amusement equipment according to the set proportion.
The brand building module is used for setting but not limited to interface content of a consumer management end, customer service telephone numbers, customer service WeChat, message notifications, token names, adding start page titles, merchant brand names and LOGO information.
The consumer service management end comprises a code scanning access system, an online recharging system, a remote coin inserting starting system and a consumption record query system, and consumers can control, recharge and consume record query services for the amusement equipment by entering the consumer service management end.
When the mobile phone is used, a consumer scans the two-dimension code on the amusement equipment through the mobile phone and accesses the amusement equipment management platform, basic information (such as a vehicle number, an equipment state and the like) of the corresponding amusement equipment can be displayed on a mobile phone interface, the consumer can display content corresponding to the mobile phone display interface according to needs, corresponding operation is carried out, and APP software special for the amusement equipment can be downloaded. After accessing the amusement equipment management platform, a consumer can register an account number and bind personal information (the account number and the bound information are uploaded to the amusement equipment management platform); the bound basic information can be inquired by entering an account center window through a mobile phone, and a recharging interface is clicked to recharge; the consumption record can be inquired by clicking a displayed consumption record window; and clicking the customer service window to perform online consultation service.
When the equipment runs and breaks down, an equipment operator can contact the manufacturer and provide the identity identification code of the faulty equipment to the manufacturer, the manufacturer preliminarily judges the fault type according to the equipment information and the fault condition provided by the operator, if the fault type belongs to the fault which can be confirmed in the automatic detection mode, the manufacturer starts the automatic detection mode, remotely monitors the fault information of the networking control corresponding to the faulty amusement equipment, and gives a solution according to the prompt of the detection result. For example, the automatic detection result shows that the fault information is that the motor line is disconnected, and then the manufacturer can inform an operator to replace the motor or connect the motor line according to the detection result.
In addition, when the fault type can not be detected through the automatic detection mode, the auxiliary detection is started by the cooperation of an operator after the factory is sold, the system detection prompt is transmitted to the operator after the factory is sold, the operator executes corresponding operation on the amusement equipment according to the indication after the factory is sold, and then the factory performs corresponding operation according to the operator, and the system indication fed back by the remote fault maintenance module judges the fault condition, realizes quick fault troubleshooting and remotely provides after-sale service.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims (8)

1. An amusement equipment management system based on networking controller and supporting software, its characterized in that: the amusement equipment management platform comprises amusement equipment provided with a networking controller and an amusement equipment management platform, wherein the amusement equipment is interconnected with the amusement equipment management platform through a network; the networked controllers comprise unique equipment identification codes and wireless communication modules, and are in communication connection with the amusement equipment management platform through the wireless communication modules;
the amusement equipment management platform comprises a manufacturer management end, an equipment operator management end and a consumer service management end, wherein the manufacturer management end, the equipment operator management end and the consumer service management end are interconnected through a network;
the manufacturer management end sets and manages the amusement equipment and obtains the starting operation related data after the amusement equipment is delivered;
the device operator enters an amusement equipment management platform through the device operator management end, manages the bound amusement equipment and inquires operation data in real time;
the consumer service management end comprises a code scanning access system, an online recharging system, a remote coin-in starting system and a consumption record query system, and consumers can control, recharge and consume record query services for amusement equipment by entering the consumer service management end;
the amusement equipment management platform also comprises a server background which is used for carrying out authority management, updating and upgrading, function optimization, data inquiry and registration on the identification codes of the networked controller equipment on a manufacturer management end, an equipment operator management end and a consumer service management end.
2. The networked controller and companion software based attraction management system of claim 1, wherein: the factory management terminal comprises an order management module, a sales data query module, a remote parameter setting module and a remote fault maintenance module;
the order management module is mainly used for a manufacturer to create an order, binding a corresponding networking controller by scanning an equipment identification code of the networking controller, and adding corresponding information of the corresponding networking controller into the corresponding order;
the sales data query module is used for querying starting data of the amusement equipment according to orders, vehicle types, time and regions;
the remote parameter setting module is used for setting and modifying parameters of the bound networking controller individually/in batches;
and the remote fault maintenance module is used for detecting whether the networking controller is normal.
3. The networked controller and companion software based attraction management system of claim 2, wherein: the manufacturer management terminal also comprises a manufacturer sub-account module, and the manufacturer sub-account module is used for creating a manufacturer sub-account and setting authority for the sub-account.
4. The networked controller and companion software based attraction management system of claim 3, wherein: the operator management terminal comprises a site management module, an operation data statistics module, an operator checking module and an operator setting module;
the site management module is used for setting an electronic fence for a site;
the operation data counting module is used for counting the online and offline coin-feed number, the online and offline starting times, the recharging data and the member information of the corresponding site, and analyzing the consumption level, the starting time hot area and the region hot area;
the operator checking module is used for checking the data information counted by the operation data counting module;
the operator setting module is used for setting the operation parameters of the amusement equipment and remotely starting the equipment.
5. The networked controller and companion software based attraction management system of claim 4, wherein: the operation parameter services of the amusement equipment set by the operator setting module comprise unit price, starting time length, speed and volume of the amusement equipment, whether accumulation starting is allowed or not, whether offline setting parameters are allowed or not and whether offline starting is allowed or not.
6. The networked controller and associated software based attraction management system of claim 5, wherein: the operator management terminal also comprises an operator creating module, wherein the operator creating module is used for creating sub-accounts of operators, setting field permission for the sub-accounts, and setting a sub-account cooperation mode and a profit allocation scheme.
7. The networked controller and companion software based attraction management system of claim 6, wherein: the operator management end further comprises a brand construction module, and the brand construction module is used for setting interface contents, customer service telephones, customer service WeChat, message notifications, token names, added start page titles, merchant brand names and LOGO of the consumer management end.
8. The networked controller and associated software based attraction management system of claim 7, wherein: the equipment identification code comprises a string of number numbers and an identity two-dimensional code.
CN201911282286.6A 2019-12-13 2019-12-13 Amusement equipment management system based on networking controller and supporting software Pending CN111027726A (en)

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Publication number Priority date Publication date Assignee Title
CN112950052A (en) * 2021-03-19 2021-06-11 湖南美石信息技术有限公司 Comprehensive intelligent service platform system based on commercial concrete management

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Application publication date: 20200417

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