CN110837996A - Method and system for intelligently analyzing and managing mails - Google Patents
Method and system for intelligently analyzing and managing mails Download PDFInfo
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Abstract
Description
技术领域technical field
本发明涉及邮件管理的技术领域,更具体地,涉及一种对邮件进行智能分析管理的方法及系统。The present invention relates to the technical field of mail management, and more particularly, to a method and system for intelligently analyzing and managing mail.
背景技术Background technique
随着互联网络的发展,电子邮件作为人们日常生活工作的基本通信方式之一,可以为人们提供安全且快捷的通信服务。利用电子邮件进行通信主要应用于各企业公司中,不同用户可以向不同的邮件服务商申请不同的邮箱地址,用户可利用电子邮箱在相应的客户端编写邮件内容并输入邮件接收方的邮箱地址完成邮件通信。在大多数企业中,通常存在一些业务系统需要获取企业内部不同员工接收或发送的电子邮件以完成相应的业务,故将不同用户的电子邮箱同步到同一个业务系统也成为许多公司急需的业务内容。传统的电子邮件中,用户需要查看完邮件中的内容才能看出邮件所反应出的信息内容,对于用户来讲,就需要对每一封邮件进行操作。With the development of the Internet, email, as one of the basic communication methods for people's daily work, can provide people with safe and fast communication services. Using email for communication is mainly used in various enterprises and companies. Different users can apply for different email addresses from different mail service providers. Users can use email addresses to write email content on the corresponding client and enter the email address of the recipient to complete the process. Mail communication. In most enterprises, there are usually some business systems that need to obtain e-mails received or sent by different employees in the enterprise to complete the corresponding business. Therefore, synchronizing the e-mail addresses of different users to the same business system has become an urgent business content for many companies. . In traditional e-mails, users need to check the content of the e-mails before they can see the information content reflected in the e-mails. For users, it is necessary to operate each e-mail.
但是在很多的时候,需要批量对邮件进行操作管理,并提取每一封电子邮件的重要信息进行存储管理,例如公司的邮件集中分析管理,目前对公司邮件集中分析管理的工作主要是通过人工查看、提取和存储的方式实现的,但是人工逐一分析管理邮件内容,成本高、效率低,而且还容易出现疏忽造成邮件信息漏存储,邮件内容提取不及时造成延误处理时间等问题,不利于邮件的集中分析管理。再者,很多公司的邮件内容都带有机密性质,被太多人看到会有泄露公司机密的风险。However, in many cases, it is necessary to operate and manage emails in batches, and extract the important information of each email for storage management, such as the centralized analysis and management of company emails. Currently, the centralized analysis and management of company emails is mainly through manual review. However, manual analysis and management of email contents one by one has high cost and low efficiency, and it is also prone to negligence causing leakage of email information to be stored, delaying processing time due to untimely extraction of email content, etc., which is not conducive to emails. Centralized analysis management. Furthermore, the content of emails from many companies is of a confidential nature, and if too many people see it, there is a risk of revealing company secrets.
因此,提供一种能够准确、高效且智能地对内容标识邮件进行集中分析、提取特殊内容进行存储的的方案是本领域亟待解决的技术问题。Therefore, it is an urgent technical problem to be solved in the art to provide a solution that can accurately, efficiently and intelligently perform centralized analysis on content-identified emails and extract special content for storage.
发明内容SUMMARY OF THE INVENTION
有鉴于此,本发明提供了一种对邮件进行智能分析管理的方法及系统,解决了现有技术中没有针对内容标识邮件进行集中分析、提取及存储的技术问题。In view of this, the present invention provides a method and system for intelligent analysis and management of emails, which solves the technical problem of not performing centralized analysis, extraction and storage of content-identified emails in the prior art.
为了解决上述技术问题,本发明提出一种对邮件进行智能分析管理的方法,包括:In order to solve the above-mentioned technical problems, the present invention proposes a method for intelligently analyzing and managing emails, including:
在邮件智能分析平台上,接收邮箱的参数信息,根据所述参数信息与该邮箱关联;On the mail intelligent analysis platform, the parameter information of the mailbox is received, and the mailbox is associated with the mailbox according to the parameter information;
根据所述邮箱的参数信息登入邮箱服务器,实时读取所述邮箱的列表信息;当检测到未读邮件时,按照存储系统中预设的邮件内容标识信息分析所述邮件,并提取所述邮件中邮件内容标识信息的内容;Log in to the mailbox server according to the parameter information of the mailbox, and read the list information of the mailbox in real time; when unread mail is detected, analyze the mail according to the preset content identification information of the mail in the storage system, and extract the mail The content of the content identification information in the email;
根据所述邮件中邮件内容标识信息的内容,在所述存储系统中进行搜索找到所述内容标识信息的内容的存储位置,将所述邮件内容标识信息的内容按所述存储系统的存储策略存储至所述存储位置;在所述存储系统中未找到所述邮件内容标识信息的内容时,根据所述存储系统的存储策略自动新建未找到的所述邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建的存储位置处;According to the content of the mail content identification information in the mail, a search is performed in the storage system to find the storage location of the content identification information, and the content of the mail content identification information is stored according to the storage strategy of the storage system to the storage location; when the content of the e-mail content identification information is not found in the storage system, the content of the e-mail content identification information that is not found is automatically created according to the storage policy of the storage system, and the The content of the email content identification information is stored in the newly created storage location;
将所述邮件存储至所述存储位置中,并将邮件路径发送至所述存储位置对应的客户端。The mail is stored in the storage location, and the mail path is sent to the client corresponding to the storage location.
可选地,其中,在邮件智能分析平台上,接收邮箱的参数信息,根据所述参数信息与该邮箱关联,为:Optionally, wherein, on the mail intelligent analysis platform, the parameter information of the mailbox is received, and the mailbox is associated with the mailbox according to the parameter information, which is:
在邮件智能分析平台上,接收邮箱的参数信息,将所述参数信息与预存的邮箱信息对照表对比验证所述邮箱的安全性;On the mail intelligent analysis platform, the parameter information of the mailbox is received, and the parameter information is compared with the pre-stored mailbox information comparison table to verify the security of the mailbox;
当所述参数信息在所述邮箱信息对照表中具有对应内容时,根据所述参数信息与该邮箱关联。When the parameter information has corresponding content in the mailbox information comparison table, it is associated with the mailbox according to the parameter information.
可选地,其中,在所述存储系统中未找到所述邮件内容标识信息的内容时,根据所述存储系统的存储策略自动新建所述邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建内容标识信息的存储位置处,为:Optionally, when the content of the e-mail content identification information is not found in the storage system, the content of the e-mail content identification information is automatically created according to the storage policy of the storage system, and the e-mail content identification information is identified. The content of the information is stored in the storage location of the newly created content identification information, which is:
在所述存储系统中未找到所述邮件内容标识信息的内容时,根据所述存储系统的存储策略自动新建未找到的所述邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建内容标识信息的存储位置处;When the content of the e-mail content identification information is not found in the storage system, the content of the e-mail content identification information that is not found is automatically created according to the storage policy of the storage system, and the content of the e-mail content identification information is automatically created. Store to the storage location of the newly created content identification information;
将新建的所述邮件内容标识信息的内容发送至管理端口;sending the content of the newly created email content identification information to the management port;
接收管理端口的存储指令,根据所述存储指令将新建的所述邮件内容标识信息的内容存储在所述存储系统中;Receive the storage instruction of the management port, and store the newly created content of the email content identification information in the storage system according to the storage instruction;
接收管理端口的删除指令,根据所述删除指令删除新建的所述邮件内容标识信息的内容。Receive a deletion instruction from the management port, and delete the newly created content of the email content identification information according to the deletion instruction.
可选地,其中,该方法还包括:Optionally, wherein, the method further includes:
接收所述客户端对所述存储系统中存储内容的查阅指令,分析所述查阅指令得到所述客户端的身份信息;Receive a reference instruction from the client to the stored content in the storage system, and analyze the reference instruction to obtain the identity information of the client;
将所述客户端的身份信息与存储系统中的客户端权限对照表对比,得到所述客户端具有查阅权限时,接通所述客户端与所述存储系统的接口。The identity information of the client is compared with the client authority comparison table in the storage system, and when it is found that the client has the viewing authority, the interface between the client and the storage system is connected.
可选地,其中,该方法还包括:Optionally, wherein, the method further includes:
根据所述邮箱的参数信息连续一定次数无法登入邮箱服务器时,将所述参数信息发送至管理端;According to the parameter information of the mailbox, when the mailbox server cannot be logged in for a certain number of times in a row, the parameter information is sent to the management terminal;
接收所述管理端的更新参数信息,根据所述更新参数信息登入邮箱服务器。Receive the update parameter information of the management terminal, and log in to the mailbox server according to the update parameter information.
另一方面,本发明还提供一种对邮件进行智能分析管理的系统,包括:设置器、邮箱列表分析器、邮件信息提取器及邮件存储器;其中,On the other hand, the present invention also provides a system for intelligently analyzing and managing mails, including: a setter, a mailbox list analyzer, a mail information extractor, and a mail storage; wherein,
所述设置器,与所述邮箱列表分析器相连接,用于接收邮箱的参数信息,根据所述参数信息与该邮箱关联;The setter, connected with the mailbox list analyzer, is used for receiving parameter information of a mailbox, and is associated with the mailbox according to the parameter information;
所述邮箱列表分析器,与所述设置器及邮件信息提取器相连接,用于根据所述邮箱的参数信息登入邮箱服务器,实时读取所述邮箱的列表信息;当检测到未读邮件时,按照存储系统中预设的邮件内容标识信息分析所述邮件,并提取所述邮件中邮件内容标识信息的内容;The mailbox list analyzer is connected with the setter and the mail information extractor, and is used to log in to the mailbox server according to the parameter information of the mailbox, and read the list information of the mailbox in real time; when unread mail is detected , analyzing the email according to the email content identification information preset in the storage system, and extracting the content of the email content identification information in the email;
所述邮件信息提取器,与所述邮箱列表分析器及邮件存储器相连接,用于根据所述邮件中邮件内容标识信息的内容,在所述存储系统中进行搜索找到所述内容标识信息的内容的存储位置,将所述邮件内容标识信息的内容按所述存储系统的存储策略存储至所述存储位置;在所述存储系统中未找到所述邮件内容标识信息时,根据所述存储系统的存储策略自动新建未找到的所述邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建内容标识信息的存储位置处;The mail information extractor is connected with the mailbox list analyzer and the mail storage, and is used for searching in the storage system to find the content of the content identification information according to the content of the content identification information of the mail in the mail store the content of the e-mail content identification information in the storage location according to the storage policy of the storage system; when the e-mail content identification information is not found in the storage system, according to the storage system The storage policy automatically creates the content of the email content identification information that is not found, and stores the content of the email content identification information in the storage location of the newly created content identification information;
所述邮件存储器,与所述邮件信息提取器相连接,用于将所述邮件存储至所述存储位置中,并将邮件路径发送至所述存储位置对应的客户端。The mail storage, connected with the mail information extractor, is used for storing the mail in the storage location, and sending the mail path to the client corresponding to the storage location.
可选地,其中,所述设置器,包括:参数信息接收单元及邮箱关联单元;其中,Optionally, wherein, the setter includes: a parameter information receiving unit and a mailbox associating unit; wherein,
所述参数信息接收单元,与所述邮箱关联单元相连接,接收邮箱的参数信息,将所述参数信息与预存的邮箱信息对照表对比验证所述邮箱的安全性;The parameter information receiving unit is connected with the mailbox association unit, receives the parameter information of the mailbox, and compares the parameter information with a pre-stored mailbox information comparison table to verify the security of the mailbox;
所述邮箱关联单元,与所述参数信息接收单元及邮箱列表分析器相连接,用于当所述参数信息在所述邮箱信息对照表中具有对应内容时,根据所述参数信息与该邮箱关联。The mailbox association unit is connected to the parameter information receiving unit and the mailbox list analyzer, and is used to associate with the mailbox according to the parameter information when the parameter information has corresponding content in the mailbox information comparison table .
可选地,其中,该系统还包括:新建邮件内容标识信息内容审核器,与所述邮件信息提取器相连接,用于:Optionally, the system further includes: a new mail content identification information content auditor, connected to the mail information extractor, for:
将新建的所述邮件内容标识信息的内容发送至管理端口;sending the content of the newly created email content identification information to the management port;
接收管理端口的存储指令,根据所述存储指令将新建的未找到的所述邮件内容标识信息的内容存储在所述存储系统中;Receive the storage instruction of the management port, and store the newly created content of the unfound email content identification information in the storage system according to the storage instruction;
接收管理端口的删除指令,根据所述删除指令删除新建的所述邮件内容标识信息的内容。Receive a deletion instruction from the management port, and delete the newly created content of the email content identification information according to the deletion instruction.
可选地,其中,该系统还包括:客户端查阅权限审核器,与所述邮件存储器相连接,用于:Optionally, wherein, the system further includes: a client checking authority auditor, connected to the mail storage, for:
接收所述客户端对所述存储系统中存储内容的查阅指令,分析所述查阅指令得到所述客户端的身份信息;Receive a reference instruction from the client to the stored content in the storage system, and analyze the reference instruction to obtain the identity information of the client;
将所述客户端的身份信息与存储系统中的客户端权限对照表对比,得到所述客户端具有查阅权限时,接通所述客户端与所述存储系统的接口。The identity information of the client is compared with the client authority comparison table in the storage system, and when it is found that the client has the viewing authority, the interface between the client and the storage system is connected.
可选地,其中,该系统还包括:邮箱信息修改器,与所述设置器相连接,用于:Optionally, wherein, the system further includes: a mailbox information modifier, connected with the setter, for:
根据所述邮箱的参数信息连续一定次数无法登入邮箱服务器时,将所述参数信息发送至管理端;According to the parameter information of the mailbox, when the mailbox server cannot be logged in for a certain number of times in a row, the parameter information is sent to the management terminal;
接收所述管理端的更新参数信息,根据所述更新参数信息登入邮箱服务器。Receive the update parameter information of the management terminal, and log in to the mailbox server according to the update parameter information.
与现有技术相比,本发明提供的对邮件进行智能分析管理的方法及系统,至少实现如下有益效果之一:Compared with the prior art, the method and system for intelligently analyzing and managing emails provided by the present invention achieve at least one of the following beneficial effects:
(1)本发明所述的对邮件进行智能分析管理的方法及系统,通过预设的邮件内容获取器读取邮件内容,并分析邮件中的内容标识内容,将内容标识内容与存储系统中的相关存储内容关联存储,从而达到自动分析提取邮件中内容进行存储管理的效果。(1) The method and system for intelligent analysis and management of mail according to the present invention, read the content of the mail through a preset mail content acquirer, and analyze the content identification content in the mail, and compare the content identification content with the content in the storage system. Relevant storage content is associated with storage, so as to achieve the effect of automatically analyzing and extracting the content of emails for storage management.
(2)本发明所述的对邮件进行智能分析管理的方法及系统,在接入邮件时设置身份识别功能,在邮件的读取分析系统通过身份验证后才能读取邮件内容进行后续分析存储,提升了邮件进行智能分析管理的安全性。(2) The method and system for intelligent analysis and management of mail according to the present invention, the identity recognition function is set when accessing the mail, and the content of the mail can be read for subsequent analysis and storage only after the reading and analysis system of the mail has passed the identity verification, Improves the security of intelligent analysis and management of emails.
(3)本发明所述的对邮件进行智能分析管理的方法及系统,还可以存储系统的数据进行加密,只有具有观看权限的管理者才能进入系统查看数据,同时还可以将新存储的数据相关的用户信息提醒给管理者,接收管理者同意发送指令,将相关的数据自动发送至相关的用户,提升了系统的智能化管理。(3) The method and system for intelligent analysis and management of emails according to the present invention can also store data in the system for encryption, so that only managers with viewing authority can enter the system to view the data, and at the same time, the newly stored data can also be correlated. The user information is reminded to the administrator, and the administrator agrees to send instructions, and the relevant data is automatically sent to the relevant users, which improves the intelligent management of the system.
附图说明Description of drawings
被结合在说明书中并构成说明书的一部分的附图示出了本发明的实施例,并且连同其说明一起用于解释本发明的原理。通过阅读参照以下附图所作的对非限制性实施例所作的详细描述,本申请的其它特征、目的和优点将会变得更明显∶The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention. Other features, objects and advantages of the present application will become more apparent by reading the detailed description of the non-limiting embodiments made with reference to the following drawings:
图1为本发明实施例中所述的一种对邮件进行智能分析管理的方法的流程示意图;1 is a schematic flowchart of a method for intelligently analyzing and managing emails according to an embodiment of the present invention;
图2为本发明实施例中所述的另一种对邮件进行智能分析管理的方法的流程示意图;2 is a schematic flowchart of another method for intelligently analyzing and managing emails according to an embodiment of the present invention;
图3为本发明实施例中所述的又一种对邮件进行智能分析管理的方法的流程示意图;3 is a schematic flowchart of another method for intelligently analyzing and managing emails according to an embodiment of the present invention;
图4为本发明实施例中所述的又一种对邮件进行智能分析管理的方法的流程示意图;4 is a schematic flowchart of another method for intelligently analyzing and managing emails according to an embodiment of the present invention;
图5为本发明实施例中所述的又一种对邮件进行智能分析管理的方法的流程示意图;5 is a schematic flowchart of another method for intelligently analyzing and managing emails according to an embodiment of the present invention;
图6为本发明实施例中所述的一种对邮件进行智能分析管理的系统的结构示意图;6 is a schematic structural diagram of a system for intelligently analyzing and managing emails according to an embodiment of the present invention;
图7为本发明实施例中所述的另一种对邮件进行智能分析管理的系统的结构示意图;7 is a schematic structural diagram of another system for intelligently analyzing and managing emails according to an embodiment of the present invention;
图8为本发明实施例中所述的又一种对邮件进行智能分析管理的系统的结构示意图;8 is a schematic structural diagram of another system for intelligently analyzing and managing emails according to an embodiment of the present invention;
图9为本发明实施例中所述的又一种对邮件进行智能分析管理的系统的结构示意图;9 is a schematic structural diagram of another system for intelligently analyzing and managing emails according to an embodiment of the present invention;
图10为本发明实施例中所述的又一种对邮件进行智能分析管理的系统的结构示意图。FIG. 10 is a schematic structural diagram of another system for intelligently analyzing and managing emails according to an embodiment of the present invention.
具体实施方式Detailed ways
下面结合附图和实施例对本申请作进一步的详细说明。可以理解的是,此处所描述的具体实施例仅仅用于解释相关申请,而非对该申请的限定。另外还需要说明的是,为了便于描述,附图中仅示出了与本申请相关的部分。The present application will be further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the related application, but not to limit the application. In addition, it should be noted that, for the convenience of description, only the parts related to the present application are shown in the drawings.
需要说明的是,在不冲突的情况下,本申请中的实施例及实施例中的特征可以相互组合。下面将参考附图并结合实施例来详细说明本申请。It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict. The present application will be described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.
如图1所示,图1为本实施例所述的对邮件进行智能分析管理的方法的流程示意图,本实施例中通过系统与用户邮箱建立关联,可以实时读取邮箱中的邮件,并按照设定策略提取邮件中相关内容存储至存储系统中,还可以通过存储系统使得与该邮件相关的客户端可以调取邮件查看,实现了邮件内容自动化分析存储的目的。本实施例中所述的对邮件进行智能分析管理的方法,包括如下的步骤:As shown in FIG. 1 , FIG. 1 is a schematic flowchart of the method for intelligently analyzing and managing emails according to this embodiment. In this embodiment, by establishing an association between the system and user mailboxes, the emails in the mailboxes can be read in real time, and the emails in the mailboxes can be read in real time. Setting a strategy to extract the relevant content in the email and store it in the storage system, and through the storage system, the client related to the email can retrieve and view the email, thereby realizing the purpose of automatic analysis and storage of the email content. The method for intelligently analyzing and managing emails described in this embodiment includes the following steps:
步骤101、在邮件智能分析平台上,接收邮箱的参数信息,根据参数信息与该邮箱关联。Step 101: On the mail intelligent analysis platform, receive parameter information of the mailbox, and associate with the mailbox according to the parameter information.
用户使用邮箱时,先通过邮箱参数中的用户名及密码登入邮箱服务器,通过邮箱服务器收取或发送邮件。邮件智能分析平台先通过邮箱的参数信息(服务器端口信息、用户名及密码等)与邮箱相关联,才能取得读取邮箱中邮件的权限。而企业邮箱可以通过企业内的邮箱管理端为员工分配邮箱账户及密码,同时将邮箱的账户及密码信息上传至邮件智能分析平台,即可在后台实时接入公司的所有邮箱,提取邮箱中邮件内容进行智能化集中存储管理。When a user uses a mailbox, first log in to the mailbox server through the user name and password in the mailbox parameters, and receive or send emails through the mailbox server. The mail intelligent analysis platform first associates the mailbox with the mailbox parameter information (server port information, user name and password, etc.) before it can obtain the permission to read the mail in the mailbox. On the other hand, the enterprise mailbox can assign mailbox accounts and passwords to employees through the mailbox management terminal in the enterprise, and upload the account and password information of the mailboxes to the mail intelligent analysis platform, so that all the mailboxes of the company can be accessed in the background in real time, and the mails in the mailboxes can be extracted. Intelligent centralized storage and management of content.
步骤102、根据邮箱的参数信息登入邮箱服务器,实时读取邮箱的列表信息;当检测到未读邮件时,按照存储系统中预设的邮件内容标识信息分析邮件,并提取邮件中邮件内容标识信息的内容。Step 102: Log in to the mailbox server according to the parameter information of the mailbox, and read the list information of the mailbox in real time; when unread mail is detected, analyze the mail according to the preset mail content identification information in the storage system, and extract the mail content identification information in the mail Content.
在许多企业中都设置有自己的数据存储系统,如知识产权管理系统可以将各个知识产权案件按照内部案号、客户案号、申请号、申请名称、公开号、公布号等信息进行分类存储,通过内容标识的模块管理,方便随时调取数据。将企业邮箱与智能化邮箱管理平台关联,实时监控邮箱中是否有新邮件,并对新邮件进行内容分析,其中,预设的邮件内容标识信息,可以包括:邮件主题名称、发件人、我方内部案号、客户案号、事由等信息,通过邮件智能分析平台的管理端可以修改该预设的邮件内容标识信息,接收修改的邮件内容标识信息与当前邮件内容标识信息对比修改后保存。有利于该智能化邮件管理平台适应新的策略变化。Many enterprises have their own data storage systems. For example, the intellectual property management system can classify and store each intellectual property case according to the internal case number, customer case number, application number, application name, public number, public number and other information. Through the module management of content identification, it is convenient to retrieve data at any time. Associate the enterprise mailbox with the intelligent mailbox management platform, monitor whether there are new emails in the mailbox in real time, and analyze the content of the new emails. The preset email content identification information can include: email subject name, sender, me The management terminal of the intelligent email analysis platform can modify the preset email content identification information, and save the modified email content identification information after comparing it with the current email content identification information. It is beneficial for the intelligent mail management platform to adapt to new policy changes.
步骤103、根据邮件中邮件内容标识信息的内容,在存储系统中进行搜索找到所述内容标识信息的内容的存储位置,将邮件内容标识信息的内容按存储系统的存储策略存储至存储位置;在存储系统中未找到邮件内容标识信息时,根据存储系统的存储策略自动新建未找到的邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建内容标识信息的存储位置处。Step 103, according to the content of the mail content identification information in the mail, carry out a search in the storage system to find the storage position of the content of the content identification information, and store the content of the mail content identification information to the storage position according to the storage strategy of the storage system; When the email content identification information is not found in the storage system, the content of the email content identification information that is not found is automatically created according to the storage policy of the storage system, and the content of the email content identification information is stored in the storage location of the newly created content identification information. .
在企业存储系统中,按照不同的分类策略对数据信息进行存储,以知识产权存储系统为例,以我方案号或客户案号为标识的案件,分申请号、公开号、公告号等信息进行存储,方便用户随时调取查看。In the enterprise storage system, the data information is stored according to different classification strategies. Taking the intellectual property storage system as an example, the cases identified by our plan number or customer case number are divided into application number, public number, announcement number and other information. Storage, convenient for users to recall and view at any time.
在本实施例的对邮件进行智能分析管理的方法中,还设置了未存储在存储系统中的新的分类存储内容新建存储模块的功能,不需要再通过人工创建,系统收到新内容按照系统流水号、新存储内容的邮件内容标识信息智能化自动新建,降低了人工成本,进一步提升了邮件管理的智能化。In the method for intelligent analysis and management of emails in this embodiment, the function of creating a new storage module for new classified storage content that is not stored in the storage system is also provided, and manual creation is no longer required, and the system receives new content according to the system. The serial number and the mail content identification information of the newly stored content are intelligently and automatically created, which reduces labor costs and further improves the intelligence of mail management.
步骤104、将邮件存储至存储位置中,并将邮件路径发送至存储位置对应的客户端。Step 104: Store the mail in the storage location, and send the mail path to the client corresponding to the storage location.
在企业中,一封邮件的内容可能会跟好几个客户端相关联,这些客户端也需要查阅邮件的内容,设置将邮件存储路径发送至相应的客户端,方便其查看邮件内容,提升了工作效率。In an enterprise, the content of an email may be associated with several clients. These clients also need to check the content of the email. Set the email storage path to send to the corresponding client, so that it is convenient to check the content of the email and improve the work. efficiency.
可选地,本实施例中还可以设置自动生成回复邮件的功能,具体地,在邮件智能分析平台上,预先设置好可以自动回复的邮件内容模板及对应的邮件内容标识信息,当接收到邮件的内容标识信息内容与该预设的邮件内容标识信息一致时,利用邮件的内容标识信息内容调用对应的邮件回复模板自动生成回复邮件,并将回复邮件发送至管理端或内容标识的客户端。如此,对于一些标准化常规的邮件,通过自动生成回复邮件提升了邮件的处理效率,回复邮件的发送人员只需要修改回复邮件即可发送,提升了工作效率。Optionally, in this embodiment, a function of automatically generating a reply email can also be set. Specifically, on the email intelligent analysis platform, a template of email content that can be automatically replied and the corresponding email content identification information are pre-set. When the content of the content identification information is consistent with the preset content identification information of the email, the corresponding email reply template is called by using the content identification information of the email to automatically generate a reply email, and the reply email is sent to the management terminal or the client of the content identification. In this way, for some standardized and conventional emails, the processing efficiency of the emails is improved by automatically generating the reply emails, and the sender of the reply emails only needs to modify the reply emails to send, which improves the work efficiency.
如图2所示,图2为本实施例所述的另一种对邮件进行智能分析管理的方法的流程示意图,与图1中不同的是,步骤101、在邮件智能分析平台上,接收邮箱的参数信息,根据参数信息与该邮箱关联,为:As shown in FIG. 2 , FIG. 2 is a schematic flowchart of another method for intelligently analyzing and managing emails according to the present embodiment. The difference from FIG. 1 is that in step 101, on the email intelligent analysis platform, receiving mailboxes The parameter information, which is associated with the mailbox according to the parameter information, is:
步骤201、在邮件智能分析平台上,接收邮箱的参数信息,将参数信息与预存的邮箱信息对照表对比验证邮箱的安全性。Step 201: On the mail intelligent analysis platform, receive the parameter information of the mailbox, and compare the parameter information with the pre-stored mailbox information comparison table to verify the security of the mailbox.
预存的邮箱信息对照表是指,企业管理人员对所有员工进行邮箱账户、密码及员工信息的对应存储表,每个企业对员工企业邮箱都有一套命名的规则,有利于辅助排除外来垃圾邮件或不安全邮件对邮件分析平台数据的损伤。The pre-stored mailbox information comparison table refers to the corresponding storage table of mailbox accounts, passwords and employee information for all employees by enterprise management personnel. The damage of insecure emails to email analysis platform data.
步骤202、当参数信息在邮箱信息对照表中具有对应内容时,根据参数信息与该邮箱关联。Step 202: When the parameter information has corresponding content in the mailbox information comparison table, associate with the mailbox according to the parameter information.
通过进行内部邮箱身份信息的确认后,再将邮箱与邮件分析平台关联,提升了系统的安全性。After confirming the identity information of the internal mailbox, the mailbox is associated with the mail analysis platform, which improves the security of the system.
如图3所示,图3为本实施例所述的又一种对邮件进行智能分析管理的方法的流程示意图,与图1中不同的是,还包括:As shown in FIG. 3 , FIG. 3 is a schematic flowchart of another method for intelligently analyzing and managing emails according to the present embodiment. What is different from FIG. 1 is that it also includes:
步骤301、将新建的邮件内容标识信息的内容发送至管理端口。Step 301: Send the content of the newly created email content identification information to the management port.
邮件进行智能分析管理自动新建的邮件内容标识信息,需要经过管理端口的管理人员进行审核通过后才能进行存储,以免错误新建的数据对系统数据造成损坏,而管理端光审核新建的邮件内容标识信息不需要花费多长的时间和经历,但是能够保证存储数据的准确性。Intelligent analysis and management of emails The automatically created email content identification information needs to be reviewed and approved by the administrator of the management port before it can be stored, so as to prevent the wrongly newly created data from causing damage to the system data, and the management terminal only reviews the newly created email content identification information. It does not take much time and experience, but the accuracy of the stored data can be guaranteed.
步骤302、接收管理端口的存储指令,根据存储指令将新建的邮件内容标识信息的内容存储在存储系统中。Step 302: Receive a storage instruction from the management port, and store the content of the newly created email content identification information in the storage system according to the storage instruction.
步骤303、接收管理端口的删除指令,根据删除指令删除新建的邮件内容标识信息的内容。Step 303: Receive a deletion instruction from the management port, and delete the content of the newly created email content identification information according to the deletion instruction.
如图4所示,图4为本实施例所述的又一种对邮件进行智能分析管理的方法的流程示意图,与图1中不同的是,还包括:As shown in FIG. 4 , FIG. 4 is a schematic flowchart of another method for intelligently analyzing and managing emails according to the present embodiment. What is different from FIG. 1 is that it also includes:
步骤401、接收客户端对存储系统中存储内容的查阅指令,分析查阅指令得到客户端的身份信息。Step 401: Receive a client's reference instruction for the content stored in the storage system, and analyze the reference instruction to obtain the identity information of the client.
对邮件进行智能分析管理的系统可以只是针对一部分有权限的客户端开放,如此有利于保护系统数据的安全性。并且,对系统数据的修改、增加和删除都需要系统管理端进行授权才能进行,进一步加强系统数据的安全性。The system for intelligent analysis and management of emails can only be opened to some authorized clients, which is beneficial to protect the security of system data. In addition, the modification, addition and deletion of system data require the authorization of the system management terminal, which further strengthens the security of system data.
步骤402、将客户端的身份信息与存储系统中的客户端权限对照表对比,得到客户端具有查阅权限时,接通客户端与存储系统的接口。Step 402: Compare the identity information of the client with the client authority comparison table in the storage system, and connect the interface between the client and the storage system when it is obtained that the client has the viewing authority.
如图5所示,图5为本实施例所述的又一种对邮件进行智能分析管理的方法的流程示意图,与图1中不同的是,还包括:As shown in FIG. 5 , FIG. 5 is a schematic flowchart of another method for intelligently analyzing and managing emails according to the present embodiment. What is different from FIG. 1 is that it also includes:
步骤501、根据邮箱的参数信息连续一定次数无法登入邮箱服务器时,将参数信息发送至管理端。Step 501: When the mailbox server cannot be logged in for a certain number of times consecutively according to the parameter information of the mailbox, send the parameter information to the management terminal.
可选地,一定次数可以是大于或等于三次。在使用邮件分析管理系统时,不排除客户端自己修改邮箱参数信息,而这些修改信息是反应在邮箱服务器上的,邮件分析管理系统中还是原来的信息,就会无法登入邮箱查看邮箱中邮件,故需要设置修改邮箱关联信息的步骤,提升邮件分析管理系统的可靠性。Optionally, the certain number of times may be greater than or equal to three times. When using the email analysis and management system, it is not excluded that the client can modify the mailbox parameter information by itself, and the modified information is reflected on the mailbox server. If the email analysis and management system is still the original information, it will not be able to log in to the mailbox to view the emails in the mailbox. Therefore, it is necessary to set steps for modifying the mailbox associated information to improve the reliability of the email analysis and management system.
步骤502、接收管理端的更新参数信息,根据更新参数信息登入邮箱服务器。Step 502: Receive updated parameter information from the management terminal, and log in to the mailbox server according to the updated parameter information.
如图6所示,为本实施例中所述一种对邮件进行智能分析管理的系统的结构示意图,该系统用于实施上述的一种对邮件进行智能分析管理的方法,该系统600包括:设置器601、邮箱列表分析器602、邮件信息提取器603及邮件存储器604。As shown in FIG. 6, a schematic structural diagram of a system for intelligently analyzing and managing emails described in this embodiment, the system is used to implement the above-mentioned method for intelligently analyzing and managing emails, and the
其中,设置器601,与邮箱列表分析器602相连接,用于接收邮箱的参数信息,根据参数信息与该邮箱关联。The
邮箱列表分析器602,与设置器601及邮件信息提取器603相连接,用于根据邮箱的参数信息登入邮箱服务器,实时读取邮箱的列表信息;当检测到未读邮件时,按照存储系统中预设的邮件内容标识信息分析邮件,并提取邮件中邮件内容标识信息的内容。The
邮件信息提取器603,与邮箱列表分析器602及邮件存储器604相连接,用于根据邮件中邮件内容标识信息的内容,在存储系统中进行搜索找到所述内容标识信息的内容的存储位置,将邮件内容标识信息的内容按存储系统的存储策略存储至存储位置;在存储系统中未找到邮件内容标识信息的内容时,根据存储系统的存储策略自动新建未找到的邮件内容标识信息的内容,并将所述邮件内容标识信息的内容存储至该新建内容标识信息的存储位置处。The
邮件存储器604,与邮件信息提取器603相连接,用于将邮件存储至存储位置中,并将邮件路径发送至存储位置对应的客户端。The
如图7所示,为本实施例中所述另一种对邮件进行智能分析管理的系统700的结构示意图,如图6中不同的是,设置器601,包括:参数信息接收单元611及邮箱关联单元612;其中,参数信息接收单元611,与邮箱关联单元612相连接,接收邮箱的参数信息,将参数信息与预存的邮箱信息对照表对比验证邮箱的安全性。As shown in FIG. 7 , it is a schematic structural diagram of another
邮箱关联单元612,与参数信息接收单元611及邮箱列表分析器602相连接,用于当参数信息在邮箱信息对照表中具有对应内容时,根据参数信息与该邮箱关联。The mailbox associating unit 612 is connected to the parameter information receiving unit 611 and the
如图8所示,为本实施例中所述另一种对邮件进行智能分析管理的系统900的结构示意图,如图6中不同的是,还包括:新建邮件内容标识信息内容审核器801,与邮件信息提取器603相连接,用于:将新建的邮件内容标识信息的内容的对应内容发送至管理端口;接收管理端口的存储指令,根据存储指令将新建的邮件内容标识信息的内容存储在存储系统中;接收管理端口的删除指令,根据删除指令删除新建的邮件内容标识信息的内容。As shown in FIG. 8 , it is a schematic structural diagram of another
如图9所示,为本实施例中所述另一种对邮件进行智能分析管理的系统900的结构示意图,如图6中不同的是,还包括:客户端查阅权限审核器901,与所述邮件存储器604相连接,用于:接收客户端对存储系统中存储内容的查阅指令,分析查阅指令得到客户端的身份信息;将客户端的身份信息与存储系统中的客户端权限对照表对比,得到客户端具有查阅权限时,接通客户端与存储系统的接口。As shown in FIG. 9 , it is a schematic structural diagram of another
如图10所示,为本实施例中所述另一种对邮件进行智能分析管理的系统1000的结构示意图,如图6中不同的是,还包括:邮箱信息修改器1001,与设置器601相连接,用于:根据邮箱的参数信息连续一定次数无法登入邮箱服务器时,将参数信息发送至管理端;接收管理端的更新参数信息,根据更新参数信息登入邮箱服务器。As shown in FIG. 10, it is a schematic structural diagram of another
通过上述实施例可知,本发明的对邮件进行智能分析管理的方法及系统,达到了如下的有益效果:It can be seen from the above embodiments that the method and system for intelligently analyzing and managing emails of the present invention achieve the following beneficial effects:
(1)本发明所述的对邮件进行智能分析管理的方法及系统,通过预设的邮件内容获取器读取邮件内容,并分析邮件中的内容标识内容,将内容标识内容与存储系统中的相关存储内容关联存储,从而达到自动分析提取邮件中内容进行存储管理的效果。(1) The method and system for intelligent analysis and management of mail according to the present invention, read the content of the mail through a preset mail content acquirer, and analyze the content identification content in the mail, and compare the content identification content with the content in the storage system. Relevant storage content is associated with storage, so as to achieve the effect of automatically analyzing and extracting the content of emails for storage management.
(2)本发明所述的对邮件进行智能分析管理的方法及系统,在接入邮件时设置身份识别功能,在邮件的读取分析系统通过身份验证后才能读取邮件内容进行后续分析存储,提升了邮件进行智能分析管理的安全性。(2) The method and system for intelligent analysis and management of mail according to the present invention, the identity recognition function is set when accessing the mail, and the content of the mail can be read for subsequent analysis and storage only after the reading and analysis system of the mail has passed the identity verification, Improves the security of intelligent analysis and management of emails.
(3)本发明所述的对邮件进行智能分析管理的方法及系统,还可以存储系统的数据进行加密,只有具有观看权限的管理者才能进入系统查看数据,同时还可以将新存储的数据相关的用户信息提醒给管理者,接收管理者同意发送指令,将相关的数据自动发送至相关的用户,提升了系统的智能化管理。(3) The method and system for intelligent analysis and management of emails according to the present invention can also store data in the system for encryption, so that only managers with viewing authority can enter the system to view the data, and at the same time, the newly stored data can also be correlated. The user information is reminded to the administrator, and the administrator agrees to send instructions, and the relevant data is automatically sent to the relevant users, which improves the intelligent management of the system.
虽然已经通过例子对本发明的一些内容标识实施例进行了详细说明,但是本领域的技术人员应该理解,以上例子仅是为了进行说明,而不是为了限制本发明的范围。本领域的技术人员应该理解,可在不脱离本发明的范围和精神的情况下,对以上实施例进行修改。本发明的范围由所附权利要求来限定。Although some content identification embodiments of the present invention have been described in detail by way of examples, those skilled in the art should understand that the above examples are only for illustration and not for limiting the scope of the present invention. Those skilled in the art will appreciate that modifications may be made to the above embodiments without departing from the scope and spirit of the present invention. The scope of the invention is defined by the appended claims.
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