CN110073378A - Reservation system and method of reserving a room - Google Patents
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Abstract
本发明公开了一种用于预订房间的方法和系统,其中,该方法包括以下步骤:从用户接收预订请求(1602),处理预订请求(1604),并从多个可预订房间识别多个可用房间(1606),向用户提供多个可用房间(1608),从用户接收选择请求(1610),从多个可用房间预订所选择的一个或多个房间(1612),基于多个可用房间中的一个或多个的一个或多个房间预订,实时更新可用房间(1614)。
The present invention discloses a method and system for booking a room, wherein the method includes the following steps: receiving a booking request from a user (1602), processing the booking request (1604), and identifying a plurality of available rooms from a plurality of bookable rooms. room (1606), provide a plurality of available rooms to the user (1608), receive a selection request from the user (1610), reserve a selected room or rooms from the plurality of available rooms (1612), based on One or more room reservations, with real-time updates of available rooms (1614).
Description
技术领域technical field
本发明涉及预订系统和用于预订房间的方法,具体地,本发明涉及预订系统和用于预订会议室的方法。The present invention relates to a reservation system and a method for reserving a room, in particular, the present invention relates to a reservation system and a method for reserving a conference room.
背景技术Background technique
会议在现代商业中很常见。会议是日常业务交互的一部分,用于业务开发、销售、关系建立、决策制定和信息交流。与电子邮件和电话相比,由于面对面的因素,会议提供了更具吸引力的方式去处理业务。Meetings are common in modern business. Meetings are part of everyday business interactions and are used for business development, sales, relationship building, decision making and information exchange. Compared to emails and phone calls, meetings offer a more engaging way to conduct business due to the face-to-face factor.
一些组织将会议室作为其校园或办公室空间的一部分,但是有许多组织没有会议室。由于会议作为处理业务的工具的普及,需要在企业或组织中设有会议室。目前,有许多组织提供可由多个用户预订的会议室。这些会议室可以由任何用户在任何时间预订,并且变得越来越受欢迎,因为企业不需要大量投资去建设专用的会议空间。Some organizations have meeting rooms as part of their campus or office space, but many do not. Due to the popularity of meetings as a tool for handling business, it is necessary to have meeting rooms in enterprises or organizations. Currently, there are many organizations that offer meeting rooms that can be booked by multiple users. These meeting rooms can be booked by any user at any time and are becoming increasingly popular as businesses do not need to invest heavily in dedicated meeting spaces.
这些组织使用用于使用户能够在会议之前提前预订房间的预订系统。传统上,这种预订系统包括位于会议室中或附近的纸质日记,或允许用户联系会议室提供者以预订会议室的电话系统。最近,已经开发了电子预订系统,例如电子邮件或其他软件包,其为用户提供门户以联系会议室提供者以预订会议室。一个常见的问题是缺乏可用会议室的集中化,以及无法使用的相邻时间段。目前没有或没有众所周知的预订系统可以访问多个可用的会议室,并向用户提供定制的房间列表和时间以供选择。These organizations use reservation systems that enable users to book rooms in advance of meetings. Traditionally, such reservation systems have included paper diaries located in or near the conference room, or telephone systems that allow users to contact a conference room provider to reserve a conference room. More recently, electronic reservation systems have been developed, such as e-mail or other software packages, which provide a portal for users to contact conference room providers to reserve conference rooms. A common problem is the lack of centralization of available meeting rooms, and adjacent time periods when they are unavailable. There is currently no or no well-known reservation system that provides access to multiple available meeting rooms and presents the user with a customized list of rooms and times to choose from.
发明内容SUMMARY OF THE INVENTION
已经开发了本发明,主要用于提供容易并且快速地预订房间(特别是会议室或会议厅)的预订系统和方法。下面将参考附图描述用于预订房间的系统和预订房间的方法。然而,应当理解,本发明中描述的实施例可以不限于该特定使用领域。The present invention has been developed mainly to provide a reservation system and method for easily and quickly booking a room, especially a meeting room or a conference hall. A system for reserving a room and a method for reserving a room will be described below with reference to the accompanying drawings. It should be understood, however, that the embodiments described in the present invention may not be limited to this particular field of use.
根据第一方面,本发明提供了一种用于预订房间的方法,所述方法利用与服务器通信的用户装置,所述服务器是基于云的计算服务器,以及所述方法包括以下步骤:According to a first aspect, the present invention provides a method for booking a room, the method utilizing a user device in communication with a server, the server being a cloud-based computing server, and the method comprising the steps of:
从用户接收预订请求,所述预订请求包括一个或多个预订参数,处理预订请求并基于一个或多个预订参数从多个可预订房间中识别多个可用房间,receiving a booking request from a user, the booking request including one or more booking parameters, processing the booking request and identifying a plurality of available rooms from a plurality of bookable rooms based on the one or more booking parameters,
向用户中提供多个可用房间,Offer multiple available rooms to the user,
从用户接收选择请求,选择请求包括用户从多个可用房间中选择预订的一个或多个房间,receiving a selection request from the user, the selection request comprising the user selecting one or more rooms to book from a plurality of available rooms,
从多个可用房间预订所选择的一个或多个房间,Book one or more rooms of your choice from a number of available rooms,
基于多个可用房间中的一个或多个房间的一个或多个房间预订,实时更新可用房间。Available rooms are updated in real time based on one or more room reservations for one or more of the plurality of available rooms.
在一个实施例中,所述方法还包括以下附加步骤:In one embodiment, the method further comprises the following additional steps:
处理从用户接收的选择请求,其中,处理所述选择请求包括:一旦接收到选择请求,就检查所选择的一个或多个房间是否仍然可用,以及processing a selection request received from a user, wherein processing the selection request comprises: upon receipt of the selection request, checking whether the selected room or rooms are still available, and
如果所选房间不可用,则向用户重新呈现已预订的房间以外的多个可用房间。If the selected room is not available, the user is re-presented with available rooms other than the one already booked.
在一个实施例中,所述多个可用房间和可用房间的时间段被呈现为在用户界面上的可滚动列表,所述多个可用房间中的每一个可用房间和可用房间的时间段可由用户选择以供预订。In one embodiment, the plurality of available rooms and time periods of available rooms are presented as a scrollable list on the user interface, each of the plurality of available rooms and time periods of available rooms can be selected by the user Select to book.
在一个实施例中,所述方法包括分析所述一个或多个可用房间的空房率的附加步骤,并且其中,基于所分析的空房率来设置所述多个可用房间。In one embodiment, the method comprises the additional step of analyzing the availability of the one or more available rooms, and wherein the plurality of available rooms is set based on the analyzed availability.
在一个实施例中,基于空房率来设置所述多个可用房间,使得具有较多空位的可用房间在所述可滚动列表中被设置在具有较少空位的房间上方。In one embodiment, the plurality of available rooms is set based on a vacancy rate such that available rooms with more vacancies are set above rooms with fewer vacancies in the scrollable list.
在一个实施例中,所述预订参数包括以下中的一个或多个:In one embodiment, the subscription parameters include one or more of the following:
所述房间的位置,the location of said room,
出席者的数量,the number of attendees,
所需的设施,required facilities,
用户身份,user ID,
会议时间,meeting time,
会议持续时间,session duration,
用户价格。user price.
在一个实施例中,从多个可预订房间中识别多个可用房间的步骤包括:基于所述预订参数识别多个可用房间。In one embodiment, the step of identifying a plurality of available rooms from the plurality of bookable rooms comprises identifying a plurality of available rooms based on said booking parameters.
在一个实施例中,至少基于用户的位置、会议的时间、会议的持续时间和出席者的数量来识别多个可用房间。In one embodiment, a number of available rooms are identified based at least on the location of the user, the time of the meeting, the duration of the meeting, and the number of attendees.
在一个实施例中,所述方法包括以下步骤:分析可用房间中的每一个的预订率,确定可用房间中的每一个的预订趋势,并基于预订趋势向用户呈现可用房间,使得具有最少预订的可用房间首先在用户装置上呈现给用户。In one embodiment, the method comprises the steps of analyzing the booking rate of each of the available rooms, determining a booking trend for each of the available rooms, and presenting the available rooms to the user based on the booking trends such that the rooms with the least booking Available rooms are first presented to the user on the user device.
在一个实施例中,实时执行分析每个可用房间的预订率的步骤,并且实时执行呈现可用房间的步骤。In one embodiment, the step of analyzing the booking rate of each available room is performed in real time, and the step of presenting the available rooms is performed in real time.
在一个实施例中,所述方法包括以下步骤:记录每个用户进行的预订,并处理所记录的预订,以识别每个用户的预订趋势。In one embodiment, the method includes the steps of recording subscriptions made by each user and processing the recorded subscriptions to identify subscription trends for each user.
在一个实施例中,所述方法包括基于用户识别的预订趋势,为用户区分房间优先级的步骤,其中,所述预订趋势包括由用户预订的一个或多个房间、用户预订的位置、用户要求的设施。In one embodiment, the method includes the step of prioritizing rooms for the user based on booking trends identified by the user, wherein the booking trends include one or more rooms booked by the user, locations booked by the user, user requirements facilities.
在一个实施例中,所述方法包括以下步骤:In one embodiment, the method comprises the steps of:
提供用户界面以输入特殊请求,Provides a user interface to enter special requests,
接收可包括对特定物品或服务的请求的特殊请求,receive special requests which may include requests for specific goods or services,
处理每个特殊请求并向供应商提供通知,使得供应商可以提供物品或服务,其中,通知包括需要物品或服务的日期和需要物品或服务的房间的位置。Each special request is processed and a notification is provided to the supplier so that the supplier can provide the item or service, wherein the notification includes the date the item or service is required and the location of the room where the item or service is required.
在一个实施例中,所述方法包括向用户提供与所选房间相关联的解锁代码的步骤,所述解锁代码允许用户解锁所选房间。In one embodiment, the method includes the step of providing the user with an unlock code associated with the selected room, the unlock code allowing the user to unlock the selected room.
在一个实施例中,识别多个可用房间的步骤包括:定位与用户定义的尽可能多的预订参数匹配的多个可用房间,并且其中,所述多个可用房间基于已匹配的预订参数的数量进行排序。In one embodiment, the step of identifying a plurality of available rooms comprises: locating a plurality of available rooms matching as many booking parameters as possible defined by the user, and wherein the plurality of available rooms is based on the number of matching booking parameters put in order.
在一个实施例中,所述房间是办公室或会议室或者会议厅。In one embodiment, the room is an office or a conference room or conference hall.
在一个实施例中,所述方法作为可执行指令存储在存储器单元中,所述存储器单元与硬件处理器进行电子通信,所述服务器包括所述存储器单元和硬件处理器,硬件处理器被配置为执行存储的指令,以使服务器与用户装置通信,并执行如上限定的一个或多个方法步骤。In one embodiment, the method is stored as executable instructions in a memory unit, the memory unit is in electronic communication with a hardware processor, the server includes the memory unit and a hardware processor, and the hardware processor is configured to The stored instructions are executed to cause the server to communicate with the user device and to perform one or more method steps as defined above.
根据本发明的第二方面,本发明提供一种用于预订房间的预订系统,所述预订系统包括:According to a second aspect of the present invention, the present invention provides a reservation system for reserving a room, the reservation system comprising:
预订服务器,与一个或多个用户装置进行电子通信,a subscription server, in electronic communication with one or more user devices,
一个或多个房间界面,与预订服务器进行电子通信,每个房间界面与可预订房间相关联,one or more room interfaces, in electronic communication with the reservation server, each room interface associated with a bookable room,
预订服务器,被配置为从一个或多个用户装置的用户装置接收预订请求,a subscription server configured to receive a subscription request from a user device of one or more user devices,
所述预订请求包括一个或多个预订参数,said subscription request includes one or more subscription parameters,
所述服务器被配置为处理所述预订请求,并从多个可预订房间中识别多个可用房间,基于一个或多个预订参数识别可用房间,the server is configured to process the booking request and identify a plurality of available rooms from the plurality of bookable rooms, identifying the available rooms based on one or more booking parameters,
服务器还被配置为向用户装置提供多个可用房间以供用户查看,The server is further configured to provide the user device with a number of available rooms for viewing by the user,
服务器被配置为从用户装置接收选择请求,该选择请求包括从多个可用房间中选择的一个或多个房间以供用户预订,the server is configured to receive a selection request from the user device, the selection request comprising one or more rooms selected from a plurality of available rooms for reservation by the user,
服务器被配置为通过向房间界面提供预订信息,来从多个可用房间预订所选择的一个或多个房间,the server is configured to book the selected one or more rooms from the plurality of available rooms by providing booking information to the room interface,
服务器还被配置为基于一个或多个用户的多个可用房间中的一个或多个房间的一个或多个房间预订,来实时更新可用房间。The server is also configured to update available rooms in real time based on one or more room reservations for one or more of the plurality of available rooms for one or more users.
在一个实施例中,所述服务器被配置为保留可用房间的登记,并基于一个或多个用户对可用房间的预订,更新可用房间的登记,所述服务器被配置为一旦服务器将预订信息发送到相关的房间界面,就从登记移除可用房间。In one embodiment, the server is configured to maintain a registry of available rooms and to update the registry of available rooms based on one or more user reservations for the available rooms, the server is configured to once the server sends reservation information to The associated room interface removes the available room from the check-in.
在一个实施例中,所述房间是会议室或会议厅。In one embodiment, the room is a conference room or conference hall.
在一个实施例中,所述服务器被配置为一旦接收到选择请求,就通过检查所选择的一个或多个房间是否仍然可用,来处理从所述用户装置接收的所述选择请求,以及;In one embodiment, said server is configured to, upon receipt of a selection request, process said selection request received from said user device by checking whether the selected room or rooms are still available, and;
服务器被配置为将除了预订的一个或多个房间之外的多个可用房间重新发送到用户装置,以显示给用户。The server is configured to re-send to the user device the number of available rooms in addition to the reserved one or more rooms for display to the user.
在一个实施例中,所述多个可用房间在用户装置的用户界面上被呈现为可滚动列表,所述多个可用房间中的每一个可用房间都可经由所述用户装置的用户界面选择以进行预订。In one embodiment, the plurality of available rooms is presented on a user interface of the user device as a scrollable list, each of the plurality of available rooms being selectable via the user interface of the user device to Make a reservation.
在一个实施例中,所述多个可用房间在所述用户装置上的用户界面上被呈现为可滚动列表。In one embodiment, the plurality of available rooms is presented as a scrollable list on a user interface on the user device.
在一个实施例中,所述服务器被配置为分析所述多个可用房间中的每一个可用房间的空房率,并且其中,基于所分析的空房率来对所述多个可用房间进行排序。In one embodiment, the server is configured to analyze the availability of each of the plurality of available rooms, and wherein the plurality of available rooms is sorted based on the analyzed availability.
在一个实施例中,所述服务器被配置为基于所述空房率对所述多个可用房间进行排序,使得具有较多空位的可用房间在所述可滚动列表中被设置在具有较少空位的房间上方,以及;所述服务器还被配置为将列表信息发送到用户装置,使得可滚动列表显示在用户装置上。In one embodiment, the server is configured to sort the plurality of available rooms based on the vacancy ratio such that available rooms with more vacancies are placed in the scrollable list above those with fewer vacancies. above the room, and; the server is further configured to send list information to the user device such that the scrollable list is displayed on the user device.
在一个实施例中,所述预订参数包括以下中的一个或多个:In one embodiment, the subscription parameters include one or more of the following:
所述房间的位置、the location of said room,
出席者的数量、number of attendees,
所需的设施、required facilities,
会议时间、meeting time,
所述会议的持续时间、the duration of said meeting,
用户身份、user ID,
用户价格。user price.
在一个实施例中,所述预订服务器被配置为基于所述预订参数和所述可预订房间的空位,从多个可预订房间中识别多个可用房间。In one embodiment, said reservation server is configured to identify a plurality of bookable rooms from a plurality of bookable rooms based on said reservation parameters and availability of said bookable rooms.
在一个实施例中,所述系统包括房间数据库,所述房间数据库与所述预订服务器进行电子通信,其中,所述房间数据库存储可预订房间的目录,并且所述房间数据库还被配置为存储与每个可预订房间相关联的房间参数。In one embodiment, the system includes a room database in electronic communication with the reservation server, wherein the room database stores a catalog of bookable rooms, and the room database is further configured to store information related to The room parameters associated with each bookable room.
在一个实施例中,所述预订服务器被配置为通过将一个或多个预订参数与一个或多个房间参数相匹配来确定可用房间,所述可用房间基于预订参数和房间参数之间的匹配的数量呈现给用户。In one embodiment, the reservation server is configured to determine available rooms by matching one or more reservation parameters with one or more room parameters, the available rooms being based on the matching between the reservation parameters and the room parameters The quantity is presented to the user.
在一个实施例中,所述房间参数包括以下中的一个或多个:房间位置、房间可容纳的占有者数量、房间中包括的设施、可由房间支持的设施,以及房间的费用。In one embodiment, the room parameters include one or more of: room location, number of occupants the room can accommodate, amenities included in the room, amenities that can be supported by the room, and cost of the room.
在一个实施例中,所述预订服务器被配置为分析每个可用房间的预订率,所述预订服务器被配置为确定可用房间中的每一个的预订趋势、基于所识别的预订趋势向用户呈现可用房间,并且其中,预订服务器还被配置为首先向用户装置提供具有最少预订的可用房间。In one embodiment, the reservation server is configured to analyze the reservation rate of each available room, the reservation server is configured to determine a reservation trend for each of the available rooms, present available rooms to the user based on the identified reservation trends. rooms, and wherein the reservation server is further configured to first provide the user device with an available room with the least reservations.
在一个实施例中,所述预订服务器被配置为实时分析每个可用房间的预订率,并且所述预订服务器还被配置为实时向所述用户装置提供所述可用房间。In one embodiment, the reservation server is configured to analyze the reservation rate of each available room in real time, and the reservation server is further configured to provide the available rooms to the user device in real time.
在一个实施例中,所述用户装置被配置为向用户提供用户界面以输入特殊请求,所述预订服务器被配置为接收特殊请求,其中,所述特殊请求可以包括对特定物品或服务的请求,并且预订服务器还被配置为处理每个特殊请求并向供应商装置提供通知,使得供应商可提供物品或服务,其中,所述通知包括需要物品或服务的日期和需要物品或服务的房间的位置。In one embodiment, the user device is configured to provide a user interface to a user to enter a special request, the reservation server is configured to receive a special request, wherein the special request may include a request for a specific item or service, And the reservation server is also configured to process each special request and provide a notification to the supplier device so that the supplier can provide the item or service, wherein the notification includes the date when the item or service is required and the location of the room where the item or service is required .
根据本发明的第三方面,本发明提供一种用于预订房间的预订系统,所述预订系统包括:According to a third aspect of the present invention, the present invention provides a reservation system for reserving a room, the reservation system comprising:
预订服务器,与一个或多个用户装置进行电子通信,a subscription server, in electronic communication with one or more user devices,
一个或多个房间界面,与预订服务器进行电子通信,每个房间界面与可预订房间相关联,one or more room interfaces, in electronic communication with the reservation server, each room interface associated with a bookable room,
预订服务器被配置为从一个或多个用户装置的用户装置接收预订请求,a subscription server configured to receive a subscription request from a user device of one or more user devices,
所述预订请求包括一个或多个预订参数,said subscription request includes one or more subscription parameters,
所述服务器被配置为处理所述预订请求,并从多个可预订房间中识别多个可用房间,基于一个或多个预订参数识别可用房间,the server is configured to process the booking request and identify a plurality of available rooms from the plurality of bookable rooms, identifying the available rooms based on one or more booking parameters,
服务器还被配置为向用户装置提供多个可用房间以供用户查看,The server is further configured to provide the user device with a number of available rooms for viewing by the user,
服务器被配置为从用户装置接收选择请求,该选择请求包括从多个可用房间中选择的一个或多个房间以供用户预订,the server is configured to receive a selection request from the user device, the selection request comprising one or more rooms selected from a plurality of available rooms for reservation by the user,
服务器被配置为通过向房间界面提供预订信息,来从多个可用房间预订所选择的一个或多个房间,the server is configured to book the selected one or more rooms from the plurality of available rooms by providing booking information to the room interface,
服务器还被配置为基于一个或多个用户的多个可用房间中的一个或多个房间的一个或多个房间预订,来实时更新可用房间的列表,The server is further configured to update the list of available rooms in real time based on one or more room reservations for one or more of the plurality of available rooms for one or more users,
所述服务器被配置为保留可用房间的登记,并基于一个或多个用户对可用房间的预订,更新可用房间的登记,the server is configured to maintain a registry of available rooms and to update the registry of available rooms based on one or more user reservations for the available rooms,
所述服务器被配置为一旦服务器将预订信息发送到相关的房间界面,就从登记移除可用房间;The server is configured to remove the available room from the check-in once the server sends reservation information to the relevant room interface;
所述服务器被配置为一旦接收到选择请求,就检查所选择的一个或多个房间是否仍然可用,来处理从所述用户装置接收的所述选择请求,以及;the server is configured to process the selection request received from the user device by checking whether the selected room or rooms are still available upon receipt of the selection request, and;
服务器被配置为将除了预订的一个或多个房间之外的多个可用房间重新发送到用户装置,以显示给用户;所述多个可用房间在用户装置的用户界面上被呈现为可滚动列表,所述多个可用房间中的每一个可用房间都可经由所述用户装置的用户界面选择以进行预订,其中,所述多个可用房间在所述用户装置上的网页上被呈现为可滚动列表,The server is configured to re-send to the user device a plurality of available rooms in addition to the booked one or more rooms for display to the user; the plurality of available rooms is presented as a scrollable list on a user interface of the user device , each of the plurality of available rooms is selectable for booking via a user interface of the user device, wherein the plurality of available rooms is presented as scrollable on a web page on the user device list,
所述服务器被配置为分析所述多个可用房间中的每一个可用房间的空房率,并且其中,基于所分析的空房率来对所述多个可用房间进行排序,The server is configured to analyze a vacancy rate of each of the plurality of available rooms, and wherein the plurality of available rooms is sorted based on the analyzed vacancy rates,
所述服务器被配置为基于所述空房率对所述多个可用房间进行排序,使得具有较多空位的可用房间在所述可滚动列表中被设置在具有较少空位的房间上方,以及;所述服务器还被配置为将列表信息发送到用户装置,使得可滚动列表显示在用户装置上,The server is configured to sort the plurality of available rooms based on the vacancy rate such that available rooms with more vacancies are positioned above rooms with fewer vacancies in the scrollable list, and; The server is further configured to send list information to the user device such that the scrollable list is displayed on the user device,
所述预订服务器被配置为基于所述预订参数和所述可预订房间的空位,从多个可预订房间中识别多个可用房间,said reservation server is configured to identify a plurality of available rooms from a plurality of bookable rooms based on said reservation parameters and availability of said bookable rooms,
所述系统包括房间数据库,所述房间数据库与所述预订服务器进行电子通信,其中,所述房间数据库存储可预订房间的目录,并且所述房间数据库还被配置为存储与每个可预订房间相关联的房间参数,The system includes a room database in electronic communication with the reservation server, wherein the room database stores a directory of bookable rooms, and the room database is further configured to store information related to each bookable room. Linked room parameters,
所述预订服务器被配置为通过将一个或多个预订参数与一个或多个房间参数相匹配来确定可用房间,所述可用房间基于预订参数和房间参数之间的匹配的数量呈现给用户,the reservation server is configured to determine available rooms by matching one or more reservation parameters with one or more room parameters, the available rooms being presented to the user based on the number of matches between the reservation parameters and the room parameters,
所述预订服务器被配置为分析每个可用房间的预订率,所述预订服务器被配置为确定可用房间中的每一个的预订趋势,基于所识别的预订趋势向用户呈现可用房间,并且其中,预订服务器还被配置为首先向用户装置提供具有最少预订的可用房间,The reservation server is configured to analyze the reservation rate of each available room, the reservation server is configured to determine a reservation trend for each of the available rooms, present the available rooms to the user based on the identified reservation trends, and wherein the reservation The server is also configured to first provide the user device with the available room with the least reservations,
所述预订服务器被配置为实时分析每个可用房间的预订率,并且所述预订服务器还被配置为实时向所述用户装置提供所述可用房间,所述用户装置被配置为向用户提供用户门户以输入特殊请求,所述预订服务器被配置为接收特殊请求,其中,所述特殊请求可以包括对特定物品或服务的请求,并且预订服务器还被配置为处理每个特殊请求并向供应商装置提供通知,使得供应商可提供物品或服务,其中,所述通知包括需要物品或服务的日期和需要物品或服务的房间的位置。The reservation server is configured to analyze the reservation rate of each available room in real time, and the reservation server is also configured to provide the available rooms in real time to the user device configured to provide the user with a user portal To input special requests, the reservation server is configured to receive special requests, wherein the special requests may include requests for specific items or services, and the reservation server is also configured to process each special request and provide A notification such that the supplier may provide the item or service, wherein the notification includes the date the item or service is required and the location of the room where the item or service is required.
在一个实施例中,所述房间是会议室或会议厅。In one embodiment, the room is a conference room or conference hall.
在一些实施例中,术语“房间”可以包括任何功能空间,包括会议、学习、存储、销售、实验、研究、实验室、计算、处理、3D打印、办公室、娱乐、休息室、区域、桌面区域、社区区域、共同工作区域或空间。本发明的一些示例性实施例还可以适于与用户预订任何这样的房间、区域或空间一起操作以执行这样的活动。In some embodiments, the term "room" may include any functional space, including meeting, study, storage, sales, experimentation, research, laboratory, computing, processing, 3D printing, office, entertainment, lounge, area, desk area , community areas, co-working areas or spaces. Some exemplary embodiments of the present invention may also be adapted to operate with a user booking any such room, area or space to perform such activities.
本文使用的术语“包括”(及其语法变化)以“具有”或“包括”的包含性意义使用,而不是以“仅由......组成”的意义使用。As used herein, the term "comprising" (and its grammatical variations) is used in the inclusive sense of "having" or "including," and not in the sense of "consisting only of."
附图说明Description of drawings
现在将参考附图,通过示例描述预订系统和预订房间的方法的实施例,附图中:Embodiments of a reservation system and a method of booking a room will now be described by way of example with reference to the accompanying drawings, in which:
图1示出了用于预订房间的预订系统的实施例。Figure 1 shows an embodiment of a reservation system for booking a room.
图2a示出了来自预订系统的预订服务器和预订服务器的部件的框图。Figure 2a shows a block diagram of a reservation server and components of the reservation server from a reservation system.
图2b示出了用户装置和房间界面的图以及预订服务器、房间界面和用户装置之间的关系。Figure 2b shows a diagram of a user device and a room interface and the relationship between the reservation server, the room interface and the user device.
图3示出了在用户装置上显示的示例性开始屏幕。FIG. 3 illustrates an exemplary start screen displayed on a user device.
图4示出了示例性登录屏幕。Figure 4 shows an exemplary login screen.
图5示出了呈现给用户的新预订的屏幕或页面。Figure 5 shows a new booking screen or page presented to the user.
图6示出了在用户装置上呈现给用户的会议室详情屏幕。Figure 6 shows a meeting room details screen presented to a user on a user device.
图7示出了在所选房间中提供的设施的示例性屏幕。FIG. 7 shows an exemplary screen of facilities provided in a selected room.
图8示出了一个地图屏幕,其包括预订的房间在地图屏幕上的位置。Figure 8 shows a map screen including the location of the reserved room on the map screen.
图9示出了访问谷歌地图、苹果地图或百度地图以获取从用户位置到房间位置的指示的客户端应用程序的示例。Figure 9 shows an example of a client application accessing Google Maps, Apple Maps, or Baidu Maps for directions from user location to room location.
图10示出了包括预订详情的预订屏幕。Figure 10 shows the booking screen including booking details.
图11示出了由用户装置的客户端应用程序创建的预订确认屏幕。Figure 11 shows a subscription confirmation screen created by a client application of a user device.
图12示出了即将发生的预订列表,即将发生的预订列表被显示为可滚动列表。Figure 12 shows a list of upcoming reservations displayed as a scrollable list.
图13示出了用户过去预订的列表,过去的预订被显示为可滚动列表。Figure 13 shows a list of past subscriptions by a user, the past subscriptions being displayed as a scrollable list.
图14示出了可以调整设置的设置屏幕。Figure 14 shows a settings screen where settings can be adjusted.
图15示出了呈现给用户的语言选择屏幕。Figure 15 shows the language selection screen presented to the user.
图16示出了预订房间的方法的实施例的流程图。Figure 16 shows a flowchart of an embodiment of a method of booking a room.
具体实施方式Detailed ways
本文描述了预订系统和使用该系统预订房间的方法。预订系统包括与一个或多个用户装置进行电子通信的预订服务器,与预订服务器进行电子通信的一个或多个房间界面,每个房间界面与可预订房间相关联,预订服务器被配置为从一个或多个用户装置中的用户装置接收预订请求,预订请求包括一个或多个预订参数,服务器被配置为处理预订请求,并基于一个或多个预订参数从多个可预订房间中识别多个可用房间,服务器还被配置为向用户装置提供多个可用房间以供用户查看,服务器被配置为从用户装置接收选择请求,该选择请求包括从多个可用房间中选择的一个或多个房间以供用户预订,服务器被配置为通过向房间界面提供预订信息来从多个可用房间预订所选择的一个或多个房间,服务器还被配置为基于一个或多个用户的多个可用房间中的一个或多个房间的一个或多个房间预订,来实时更新可用房间的列表。This article describes a reservation system and a method of using it to book a room. The reservation system includes a reservation server in electronic communication with one or more user devices, one or more room interfaces in electronic communication with the reservation server, each room interface being associated with a bookable room, the reservation server being configured to select from one or more A user device of the plurality of user devices receives a reservation request, the reservation request includes one or more reservation parameters, and the server is configured to process the reservation request and identify a plurality of available rooms from the plurality of bookable rooms based on the one or more reservation parameters , the server is further configured to provide a plurality of available rooms to the user device for viewing by the user, the server is configured to receive a selection request from the user device, the selection request including one or more rooms selected from the plurality of available rooms for the user For booking, the server is configured to book the selected one or more rooms from a plurality of available rooms by providing the reservation information to the room interface, and the server is also configured to select one or more rooms based on one or more of the plurality of available rooms for one or more users. One or more room reservations for each room to update the list of available rooms in real time.
一种用于预订房间的方法,所述方法利用与服务器通信的用户装置,所述服务器是硬件计算服务器,以及用于预订房间的方法包括以下步骤:从用户接收预订请求,所述预订请求包括一个或多个预订参数,处理预订请求并基于一个或多个预订参数从多个可预订房间中识别多个可用房间,向提供多个可用房间,从用户接收选择请求,选择请求包括用户从多个可用房间中选择以预订的一个或多个房间,从多个可用房间预订所选择的一个或多个房间,基于多个可用房间中的一个或多个房间的一个或多个房间预订,实时更新可用房间的列表。A method for booking a room, the method utilizing a user device in communication with a server, the server being a hardware computing server, and the method for booking a room comprising the steps of: receiving a booking request from a user, the booking request comprising one or more booking parameters, processing a booking request and identifying a plurality of available rooms from a plurality of bookable rooms based on the one or more booking parameters, providing a plurality of available rooms to a user, receiving a selection request from a user, the selection request including the user from a plurality of One or more rooms selected to book from among the available rooms, one or more rooms selected from the plurality of available rooms, one or more room reservations based on one or more of the plurality of available rooms, in real time Update the list of available rooms.
将参考附图描述用于房间的预订系统和预订房间的方法的一些实施例。房间可以是会议室或会议厅或宴会厅或任何其他适合举行会议或宴会的位置。本文描述的预订房间的系统和预订房间的方法可以用于预订适合举行会议、聚会或宴会,或者其他功能(诸如工作、学习、讨论、摄影、录音、工作室拍摄、存储、销售、实验、研究、实验室、计算、处理、3D打印、办公室、娱乐或休息)的其他类型的房间或位置。Some embodiments of a reservation system for a room and a method of reserving a room will be described with reference to the accompanying drawings. The room can be a meeting room or conference hall or banquet hall or any other suitable location for meetings or banquets. The system for booking a room and the method for booking a room described herein can be used to book a room suitable for a meeting, party or banquet, or for other functions (such as work, study, discussion, photography, recording, studio shooting, storage, sales, experimentation, research) , laboratory, computing, processing, 3D printing, office, recreation or rest) other types of rooms or locations.
图1示出了用于预订房间的预订系统100的一个实施例。如图1所示,该系统包括预订服务器102。预订系统100还包括多个可预订房间120,122,124(120-124)。每个可预订房间包括与每个可预订房间120-124相关联的房间界面130,132,134(130-134)。每个房间界面130,132,134被设置成与预订服务器102电子通信。在图1的示例性实施例中,预订系统100包括三个可预订房间和三个相关联的房间界面。每个房间界面130,132,134可以与房间提供者相关联。可预订房间是由房间提供者(例如酒店、办公大楼、会议室提供者等)提供的房间。预订服务器102被配置为通过房间界面与房间提供者通信。预订服务器102用作中央服务器。Figure 1 shows one embodiment of a reservation system 100 for reserving rooms. As shown in FIG. 1 , the system includes a subscription server 102 . Reservation system 100 also includes a plurality of bookable rooms 120, 122, 124 (120-124). Each bookable room includes a room interface 130, 132, 134 (130-134) associated with each bookable room 120-124. Each room interface 130 , 132 , 134 is arranged in electronic communication with the reservation server 102 . In the exemplary embodiment of FIG. 1 , reservation system 100 includes three bookable rooms and three associated room interfaces. Each room interface 130, 132, 134 may be associated with a room provider. A bookable room is a room provided by a room provider (eg, a hotel, an office building, a conference room provider, etc.). Reservation server 102 is configured to communicate with room providers through a room interface. The subscription server 102 serves as a central server.
预订系统100还包括多个用户装置140,142,144(140-144)。每个用户装置与用户相关联。每个用户装置140,142,144被设置成与预订服务器102进行电子通信。用户装置是可以通过通信网络通信的任何合适的计算装置。用户装置140,142,144的一些示例是智能手机、手提电话、平板电脑、膝上型电脑或台式计算机。Reservation system 100 also includes a plurality of user devices 140, 142, 144 (140-144). Each user device is associated with a user. Each user device 140 , 142 , 144 is arranged to be in electronic communication with the subscription server 102 . A user device is any suitable computing device that can communicate over a communications network. Some examples of user devices 140, 142, 144 are smartphones, cell phones, tablets, laptops or desktop computers.
预订系统100还包括合适的通信网络,其将每个房间界面130,132,134和每个用户装置140,142,144与预订服务器链接。通信网络允许预订服务器102与用户装置140-144、以及预订服务器102和房间界面130-134之间的电子通信。每个房间界面是合适的计算装置或移动装置。通信网络可以是任何合适的通信网络,例如互联网、Wifi、广域网(WAN)、蜂窝网络、局域网(LAN)或任何其他合适的通信网络。The reservation system 100 also includes a suitable communication network linking each room interface 130, 132, 134 and each user device 140, 142, 144 with a reservation server. The communication network allows for electronic communication between the reservation server 102 and the user devices 140-144, and between the reservation server 102 and the room interfaces 130-134. Each room interface is a suitable computing device or mobile device. The communication network may be any suitable communication network, such as Internet, Wifi, Wide Area Network (WAN), Cellular Network, Local Area Network (LAN) or any other suitable communication network.
预订系统100还包括房间数据库150。房间数据库包括可预订房间的目录。数据库包括与每个可预订房间相关联的一个或多个房间参数。房间数据库150包括与每个房间120,122,124相关联的房间参数。房间参数包括房间位置、房间可以接收的占有者的数量、房间中包括的设施、房间可以支持的设施以及房间的费用。房间的费用可以表示为每小时的费用,但是可使用任何其他格式来表示费用以创建房间数据库。费用以任何合适的货币表示,例如美元或日元或任何其他货币。货币根据房间的位置设置。房间参数还可以包括其他参数,例如房间面积、家具类型等。数据库150是可以由预订服务器102访问的可搜索数据库。The reservation system 100 also includes a room database 150 . The rooms database includes a directory of bookable rooms. The database includes one or more room parameters associated with each bookable room. The room database 150 includes room parameters associated with each room 120 , 122 , 124 . Room parameters include the room location, the number of occupants the room can accept, the facilities included in the room, the facilities the room can support, and the cost of the room. The cost of a room can be expressed as an hourly rate, but any other format can be used to represent the cost to create a room database. Fees are expressed in any suitable currency such as USD or JPY or any other currency. Currency is set according to the location of the room. Room parameters may also include other parameters such as room size, furniture type, and the like. Database 150 is a searchable database that can be accessed by subscription server 102 .
预订系统100还包括用户数据库160。用户数据库160与预订服务器102进行电子通信。用户数据库160存储与用户简档相关联的用户信息。The reservation system 100 also includes a user database 160 . Subscriber database 160 is in electronic communication with subscription server 102 . User database 160 stores user information associated with user profiles.
房间数据库150和用户数据库160可以存储在合适的存储器单元中。在一个示例中,房间数据库150和用户数据库160可以存储在与预订服务器102分开的外部存储器单元上。或者,房间数据库150和用户数据库160可以存储在预订服务器102内的存储器单元上。The room database 150 and the user database 160 may be stored in suitable memory units. In one example, room database 150 and user database 160 may be stored on an external memory unit separate from reservation server 102 . Alternatively, room database 150 and user database 160 may be stored on a memory unit within reservation server 102 .
用户装置和预订服务器被设置在合适的计算架构中。在所示实施例中,用户装置140,142,144和预订服务器102被设置在客户端-服务器架构中。每个用户装置140,142,144包括在用户装置140,142,144上执行的应用程序。该应用程序是允许用户装置访问预订服务器102的客户端应用程序。预订服务器102至少包括可在预订服务器上执行的服务器应用程序202。服务器应用程序和客户端应用程序204可以是分别存储在预订服务器102和用户装置140,142,144内,并由其执行的合适的软件应用程序。The user device and the subscription server are provided in a suitable computing architecture. In the illustrated embodiment, the user devices 140, 142, 144 and the subscription server 102 are arranged in a client-server architecture. Each user device 140 , 142 , 144 includes an application program executing on the user device 140 , 142 , 144 . The application is a client application that allows user devices to access the subscription server 102 . Subscription server 102 includes at least a server application 202 executable on the subscription server. The server application and client application 204 may be suitable software applications stored within and executed by the subscription server 102 and user devices 140, 142, 144, respectively.
参考图2a,示出了预订服务器102和预订服务器102的部件的框图。图2a是预订服务器102及其部件的示例性、非限制性实施例。如图2a所示,预订服务器包括处理器单元302、存储器单元304、用户通信界面306和房间通信界面308。处理器单元302是电连接到存储器单元304、用户通信界面306和房间通信界面308并与其通信的硬件处理器。处理器单元302可以控制预订服务器102的其他部件的操作。用户通信界面306是允许预订服务器102和用户装置140,142,144之间的无线通信的电子通信界面或模块。用户通信界面306可以是例如Wifi模块或蜂窝模块或WAN/LAN模块或任何其他合适的电子通信模块。房间通信界面308是允许房间界面130,132,134和预订服务器102之间的无线通信的电子通信界面或模块。房间通信界面308可以是例如Wifi模块或蜂窝模块或WAN/LAN模块或任何其他合适的电子通信模块。房间通信界面308还被配置为允许预订服务器102与房间提供者(即房间的所有者)通信。房间通信界面308还被配置为允许预订服务器102将诸如文本消息或电子邮件之类的信息发送到与房间提供者相关联的移动装置或计算装置。Referring to Figure 2a, a block diagram of the subscription server 102 and components of the subscription server 102 is shown. Figure 2a is an exemplary, non-limiting embodiment of a subscription server 102 and its components. As shown in FIG. 2 a , the reservation server comprises a processor unit 302 , a memory unit 304 , a user communication interface 306 and a room communication interface 308 . Processor unit 302 is a hardware processor electrically connected to and in communication with memory unit 304 , user communication interface 306 and room communication interface 308 . Processor unit 302 may control the operation of other components of subscription server 102 . User communication interface 306 is an electronic communication interface or module that allows wireless communication between subscription server 102 and user devices 140 , 142 , 144 . The user communication interface 306 may be, for example, a Wifi module or a cellular module or a WAN/LAN module or any other suitable electronic communication module. The room communication interface 308 is an electronic communication interface or module that allows wireless communication between the room interfaces 130 , 132 , 134 and the reservation server 102 . The room communication interface 308 may be, for example, a Wifi module or a cellular module or a WAN/LAN module or any other suitable electronic communication module. The room communication interface 308 is also configured to allow the reservation server 102 to communicate with the room provider (ie, the owner of the room). The room communication interface 308 is also configured to allow the reservation server 102 to send information, such as a text message or email, to a mobile device or computing device associated with the room provider.
参考图2b,示出了预订系统100的框图。图2b示出了用户装置和房间界面的详情以及预订服务器102、房间界面130,132,134和用户装置140,142,144之间的关系。每个用户装置140,142,144至少包括处理器332和存储器单元334。用户装置的处理器332是允许各种计算处理活动的任何合适的处理器。用户装置140,142,144的存储器单元334是读/写存储器。在一个示例中,存储器单元334可以是只读存储器(ROM)或闪存或随机存取存储器(RAM)或任何其他合适的存储器。每个用户装置140,142,144包括用户界面336,其电连接到处理器332和存储器单元334。用户界面336可以是触摸屏、液晶显示器(LCD)屏幕、发光二极管(LED)屏幕、灯或LED阵列、或任何其他合适的屏幕。用户界面336可以包括允许用户输入信息的按钮或其他输入装置。Referring to Figure 2b, a block diagram of the reservation system 100 is shown. Figure 2b shows details of the user devices and room interfaces and the relationship between the reservation server 102, the room interfaces 130,132,134 and the user devices 140,142,144. Each user device 140 , 142 , 144 includes at least a processor 332 and a memory unit 334 . The processor 332 of the user device is any suitable processor that enables various computing processing activities. The memory unit 334 of the user device 140, 142, 144 is a read/write memory. In one example, memory unit 334 may be read only memory (ROM) or flash memory or random access memory (RAM) or any other suitable memory. Each user device 140 , 142 , 144 includes a user interface 336 that is electrically connected to the processor 332 and the memory unit 334 . User interface 336 may be a touch screen, a liquid crystal display (LCD) screen, a light emitting diode (LED) screen, an array of lights or LEDs, or any other suitable screen. User interface 336 may include buttons or other input devices that allow a user to enter information.
如图2b所示,预订服务器102包括存储在存储器单元304中的服务器应用程序320。每个用户装置140,142,144包括客户端应用程序340。用户装置140,142,144与房间通信,或通过客户端应用程序340访问预订服务器102上的服务器应用程序320来预订房间。客户端应用程序340可以使用用户装置上的用户界面来实现。在一些实施例中,服务器应用程序320可以在用户装置140,142,144上生成可以向用户显示的一个或多个页面。As shown in FIG. 2 b , the subscription server 102 includes a server application 320 stored in a memory unit 304 . Each user device 140 , 142 , 144 includes a client application 340 . User devices 140, 142, 144 communicate with the room, or access the server application 320 on the reservation server 102 through the client application 340 to reserve the room. Client application 340 may be implemented using a user interface on a user device. In some embodiments, the server application 320 may generate one or more pages on the user device 140, 142, 144 that may be displayed to the user.
图2b还示出了房间界面130,132,134的详情。每个房间界面130,132,134包括至少一个处理器342、存储器单元344和通信界面346。房间界面130,132,134可以是移动装置,如平板电脑或智能手机或手机或笔记本电脑。或者,房间界面130,132,134可以是固定装置,例如计算机或计算机锁。房间界面130,132,134还可以包括用户界面(未示出),例如触摸屏或LCD屏幕或灯阵列。房间界面130,132,134允许用户将信息输入到房间界面中。房间界面130,132,134可以与房间提供者相关联。房间界面130,132,134从预订服务器102接收预订信息或预订请求,并允许房间提供者查看房间预订。Figure 2b also shows details of the room interfaces 130,132,134. Each room interface 130 , 132 , 134 includes at least one processor 342 , memory unit 344 and communication interface 346 . The room interfaces 130, 132, 134 may be mobile devices such as tablets or smartphones or cell phones or laptops. Alternatively, the room interfaces 130, 132, 134 may be fixed devices, such as computers or computer locks. The room interfaces 130, 132, 134 may also include user interfaces (not shown), such as touch or LCD screens or light arrays. The room interfaces 130, 132, 134 allow users to enter information into the room interfaces. A room interface 130, 132, 134 may be associated with a room provider. The room interfaces 130, 132, 134 receive reservation information or reservation requests from the reservation server 102 and allow room providers to view room reservations.
预订服务器102被配置为响应于预订请求,向用户装置140,142,144提供房间预订服务以允许用户预订房间。预订服务器102被配置为从用户装置140,142,144接收预订请求,该预订请求包括一个或多个预订参数。Reservation server 102 is configured to provide room reservation services to user devices 140, 142, 144 in response to reservation requests to allow users to reserve rooms. The subscription server 102 is configured to receive a subscription request from a user device 140, 142, 144, the subscription request including one or more subscription parameters.
预订服务器102被配置为处理预订请求,并从多个可预订房间中识别多个可用房间。预订服务器102基于预订参数,从房间数据库150中识别空房或可用房间。预订参数可以是以下中的任何一个或多个:用户的位置、事件的出席者的数量、所需的设施、用户身份或用户价格。预订服务器102被配置为通过识别哪些房间可用(即未预订),以及将一个或多个预订参数与一个或多个房间参数匹配,来从多个可预订房间中识别多个可用房间。在另一实施例中,预订服务器响应于预订请求,通过将尽可能多个预订参数与房间参数匹配,来识别可用房间。选择三个或更多个预订参数与房间参数匹配的任何房间。Reservation server 102 is configured to process reservation requests and identify a plurality of available rooms from among the plurality of bookable rooms. The reservation server 102 identifies vacant or available rooms from the room database 150 based on the reservation parameters. The booking parameters may be any one or more of: the user's location, the number of attendees of the event, the facilities required, the user's identity, or the user's price. Reservation server 102 is configured to identify a plurality of available rooms from the plurality of bookable rooms by identifying which rooms are available (ie, not booked), and matching one or more reservation parameters with one or more room parameters. In another embodiment, the reservation server identifies available rooms in response to a reservation request by matching as many reservation parameters as possible with room parameters. Select any room where three or more booking parameters match the room parameter.
在另一实施例中,预订服务器102包括用于预订参数的预定加权,该加权定义每个预订参数的重要性。例如,用户的位置具有最大权重,然后是出席者的数量,其次是价格等。预订服务器102处理预订请求以识别预订参数,搜索房间数据库150并识别可用房间,并将加权的预订参数与相关联的房间参数相匹配。预订服务器102被配置为基于一个或多个用户对多个可用房间的一个或多个的房间的一个或多个预订,来实时更新可用房间。在一个示例中,至少基于用户的位置和出席者的数量来识别可用房间。在另一示例中,预订服务器通过将用户的位置与房间的位置匹配,并通过将来自用户的出席者的数量与房间的占用者的数量相匹配,来识别可用房间。预订服务器102可以使用其他匹配政策或过程来识别可用房间。In another embodiment, the subscription server 102 includes predetermined weights for the subscription parameters that define the importance of each subscription parameter. For example, the user's location has the greatest weight, then the number of attendees, followed by price, etc. The reservation server 102 processes the reservation request to identify reservation parameters, searches the rooms database 150 and identifies available rooms, and matches the weighted reservation parameters to the associated room parameters. The reservation server 102 is configured to update available rooms in real time based on one or more reservations by one or more users for one or more of the plurality of available rooms. In one example, available rooms are identified based at least on the user's location and the number of attendees. In another example, the reservation server identifies available rooms by matching the location of the user to the location of the room, and by matching the number of attendees from the user to the number of occupants of the room. Reservation server 102 may use other matching policies or procedures to identify available rooms.
预订服务器102使用的匹配是有利的,因为它向用户提供最相关的结果。提供给用户的可用房间的结果与预订参数中定义的用户要求最匹配。The matching used by the subscription server 102 is advantageous because it provides the most relevant results to the user. The result of available rooms offered to the user that best matches the user's requirements as defined in the booking parameters.
预订服务器102被配置为将基于预订参数识别的多个可用房间提供给用户装置,以显示给用户。所识别的可用房间在用户装置140,142,144上呈现为可滚动列表。在一个示例中,可用房间列表被提供为在用户装置140,142或144的用户界面336上显示的网页上的可滚动列表。网页信息由预订服务器102上的服务器应用程序提供给用户装置140,142,144上的客户端应用程序。The reservation server 102 is configured to provide the plurality of available rooms identified based on the reservation parameters to the user device for display to the user. The identified available rooms are presented on the user device 140, 142, 144 as a scrollable list. In one example, the list of available rooms is provided as a scrollable list on a web page displayed on the user interface 336 of the user device 140 , 142 or 144 . The web page information is provided by the server application on the subscription server 102 to the client application on the user device 140,142,144.
用户可以通过用户界面336输入选择,来从可用房间中选择房间。用户装置140,142,144基于用户选择生成选择请求。预订服务器102被配置为从用户接收选择请求,该选择请求包括用户选择预订的多个可用房间中的一个或多个房间。预订服务器102经由用户通信界面306接收选择请求。选择请求通过客户端应用程序传送给服务器应用程序。A user may enter a selection through user interface 336 to select a room from available rooms. The user device 140, 142, 144 generates a selection request based on the user selection. Reservation server 102 is configured to receive a selection request from a user, the selection request including one or more of the plurality of available rooms that the user selects to book. The subscription server 102 receives the selection request via the user communication interface 306 . A selection request is passed from the client application to the server application.
预订服务器102被配置为从多个可用房间预订所选择的一个或多个房间。预订102还基于用户经由选择请求进行的预订来实时更新可用房间。预订服务器102保留可用房间的登记。可用房间是从可用房间的数据库中未被预订的房间。登记保留可用或未预订房间的记录。预订服务器102被配置为实时更新登记。来自登记的数据用于基于预订参数,向用户提供可用房间。使用该登记是有利的,因为它允许预订服务器102保留可用房间的实时、最新记录。The reservation server 102 is configured to book the selected one or more rooms from the plurality of available rooms. Booking 102 also updates available rooms in real time based on bookings made by users via selection requests. Reservation server 102 maintains a registry of available rooms. Available rooms are unbooked rooms from the database of available rooms. Registration keeps a record of available or unbooked rooms. Subscription server 102 is configured to update the registration in real time. Data from the check-in is used to provide the user with available rooms based on booking parameters. Using this registry is advantageous because it allows reservation server 102 to keep a real-time, up-to-date record of available rooms.
预订服务器102还被配置为处理从用户装置140,142,144接收的选择请求。一旦接收到选择请求,预订服务器102就检查用户所选择的房间是否仍然可用。这样做是为了确保房间在接收选择请求所花费的时间内或在用户考虑他们的房间选择期间没有被预订。如果预订了所选房间,则预订服务器102发送所选房间被预订的消息。预订服务器102还被配置为将除了预订一个或多个房间之外,重新将多个可用房间发送到从其接收到选择请求的用户装置140,142,144。预订服务器102被配置为接收多个预订请求和选择请求。预订服务器102可以使用登记或可用房间,处理多个预订请求和选择请求。可用房间的登记基于接收到的预订请求和选择请求实时更新。The subscription server 102 is also configured to process selection requests received from user devices 140 , 142 , 144 . Upon receiving the selection request, the reservation server 102 checks whether the room selected by the user is still available. This is done to ensure that the room is not booked during the time it takes to receive a selection request or while the user is considering their room selection. If the selected room is booked, the reservation server 102 sends a message that the selected room is booked. The reservation server 102 is also configured to re-send the number of available rooms to the user device 140, 142, 144 from which the selection request was received, in addition to reserving the one or more rooms. Subscription server 102 is configured to receive a plurality of subscription requests and selection requests. The reservation server 102 may handle multiple reservation requests and selection requests using check-ins or available rooms. The registration of available rooms is updated in real time based on received booking requests and selection requests.
预订服务器102被配置为分析每个可预订房间的预订率。预订服务器102分析存储在数据库150中的每个房间的预订率。预订服务器102处理分析的预订率,以识别与每个可预订房间相关联的使用模式或其他预订趋势。预订服务器102基于预订信息(例如基于从各种选择请求接收的信息)即时或实时地分析预订率。预订服务器102被配置为基于所分析的空房率来更新可用房间的列表。该列表提供为用户装置140,142,144上的网页。预订每个房间的预订信息可以临时存储在存储器单元304中,以允许处理器302分析预订信息,以识别预订趋势。该趋势可以存储在数据库150中或临时存储在存储器单元304中。The reservation server 102 is configured to analyze the reservation rate of each bookable room. The reservation server 102 analyzes the reservation rate of each room stored in the database 150 . Reservation server 102 processes the analyzed booking rates to identify usage patterns or other booking trends associated with each bookable room. Subscription server 102 analyzes subscription rates instantaneously or in real time based on subscription information (eg, based on information received from various selection requests). Reservation server 102 is configured to update the list of available rooms based on the analyzed vacancy rates. The list is provided as a web page on the user device 140,142,144. Reservation information for booking each room may be temporarily stored in memory unit 304 to allow processor 302 to analyze the reservation information to identify booking trends. This trend may be stored in the database 150 or temporarily in the memory unit 304 .
预订服务器302基于用户识别的预订趋势,对可用房间进行优先级排序以呈现给用户。预订趋势可以包括用户进行的预订模式或预订。预订趋势还可以包括用户预订的特定房间,或用户预订的位置或用户请求的设施等。预订服务器102可以进一步分析特定用户的预订模式,并将这些模式存储在存储器单元304中或用户数据库160中。基于用户进行的预订来分析用户的使用或预订模式。预订服务器102还识别并存储由用户定义的预订参数。The reservation server 302 prioritizes available rooms for presentation to the user based on the reservation trends identified by the user. Booking trends may include booking patterns or bookings made by users. Booking trends may also include specific rooms booked by the user, or locations booked by the user, facilities requested by the user, and the like. Subscription server 102 may further analyze the subscription patterns of particular users and store these patterns in memory unit 304 or in user database 160 . Analyze usage or subscription patterns of users based on subscriptions made by users. Subscription server 102 also identifies and stores subscription parameters defined by users.
用户需要在注册过程中创建用户简档。注册过程涉及用户至少输入用户名、位置和任何其他所需信息。用户还可以包括用户的照片,并包括用户的职业。可以通过用户装置140,142,144中的客户端应用程序完成注册过程。用户信息通过用户通信界面306和服务器应用程序传送到预订服务器102。用户简档和信息存储在用户数据库160上。创建的用户简档允许用户成为系统的成员,并获得对预订系统100的访问。Users need to create a user profile during the registration process. The registration process involves the user entering at least a username, location, and any other required information. A user can also include a photo of the user and include the user's occupation. The registration process may be accomplished through a client application in the user device 140,142,144. Subscriber information is communicated to the subscription server 102 via the user communication interface 306 and the server application. User profiles and information are stored on user database 160 . The created user profile allows the user to become a member of the system and gain access to the reservation system 100 .
如前所述,预订服务器102基于分析的预订模式和/或存储在用户数据库160中的用户信息来更新可用房间。在一个示例中,最空缺的房间被优先化,并且在可滚动列表中呈现得更高。空位最多的可用房间显示在可滚动列表的顶部。即使在用户请求的时间段有空位,也会在列表底部设置连续预订次数较多的可预订房间。此外,预订服务器102可以基于分析的预订趋势或模式对用户划分优先级。预订服务器102还被配置为识别每个用户的预订模式或趋势。用户的预订模式或趋势可以存储在存储器单元304中或者登记中,登记存储在存储器单元304中。用户的预订模式或趋势可以存储在用户数据库160中。由特定用户进行的预订存储在用户数据库160中。用户可以访问用户进行的预订的完整历史记录。As previously described, reservation server 102 updates available rooms based on analyzed reservation patterns and/or user information stored in user database 160 . In one example, the most vacant rooms are prioritized and presented higher in the scrollable list. Available rooms with the most vacancies are displayed at the top of the scrollable list. Even if there are vacancies in the time slot requested by the user, bookable rooms with more consecutive reservations are set at the bottom of the list. Additionally, subscription server 102 may prioritize users based on analyzed subscription trends or patterns. Subscription server 102 is also configured to identify subscription patterns or trends for each user. Subscription patterns or trends of users may be stored in the memory unit 304 or in a registry stored in the memory unit 304 . Subscription patterns or trends of users may be stored in the user database 160 . Subscriptions made by a particular user are stored in the user database 160 . The user has access to the full history of the bookings made by the user.
预订服务器102被配置为优先考虑定期预订某些特定房间的用户,以及基于使用模式和分析的其他因素。预订服务器102被配置为自动优先考虑预订某些房间的用户,使得这些用户优先预订他们喜欢的房间。预订服务器102还被配置为识别用户的位置。预订服务器102可以基于预订服务器102从用户装置140,142,144接收的位置信号来确定用户的位置。或者,可以从接收的、作为预订请求的一部分的预订参数中识别用户的位置。预订服务器102优先化或优先考虑在其家庭位置内预订房间的用户。预订服务器102还基于用户简档,应用任何特定折扣或权利。预订服务器102确定发送预订请求的用户的用户简档。在向用户提供可用房间列表之前,预订服务器102自动将任何特定折扣或权利应用于可用房间的价格。Reservation server 102 is configured to prioritize users who regularly book certain rooms, among other factors based on usage patterns and analytics. The reservation server 102 is configured to automatically prioritize users booking certain rooms such that these users book their favorite rooms first. The subscription server 102 is also configured to identify the location of the user. The subscription server 102 may determine the location of the user based on location signals received by the subscription server 102 from the user devices 140 , 142 , 144 . Alternatively, the user's location may be identified from subscription parameters received as part of the subscription request. The reservation server 102 prioritizes or prioritizes users who book rooms within their home locations. Subscription server 102 also applies any specific discounts or entitlements based on the user profile. The subscription server 102 determines the user profile of the user who sent the subscription request. Reservation server 102 automatically applies any specific discounts or entitlements to the price of available rooms before providing the user with the list of available rooms.
预订服务器102(特别是客户端应用程序)允许用户邀请其他出席者参加会议。可以在预订可用房间之前或之后邀请额外的被邀请者。用户装置140,142,144上的客户端应用程序将关于任何额外的被邀请者的信息发送到预订服务器102。客户端应用程序提供用户界面,并且可以链接到用户的电子邮件帐户,以允许用户邀请其他出席者。用户装置140,142,144上的客户端应用程序还可以与用户装置的日历应用程序通信并与之同步。这允许用户将会议详情添加到他们的个人日历中。Subscription server 102 (specifically, a client application) allows users to invite other attendees to a meeting. Additional invitees can be invited before or after booking an available room. The client application on the user device 140, 142, 144 sends information about any additional invitees to the subscription server 102. The client application provides the user interface and can link to the user's email account to allow the user to invite other attendees. The client application on the user device 140, 142, 144 may also communicate with and synchronize with the calendar application of the user device. This allows users to add meeting details to their personal calendars.
用户可以订购额外的设施或服务以补充预订。,通过在用户装置140,142,144上提供的用户界面经由客户端应用程序来订购附加的设施或服务或商品。预订服务器102(特别是服务器应用程序和客户端应用程序)向用户提供用户界面,用户可以通过用户界面输入特殊请求。预订服务器102被配置为接收特殊请求,其中,特殊请求可以包括对特定物品或服务的请求。预订服务器102还被配置为处理每个特殊请求,并向供应商装置170提供通知,使得供应商可以提供物品或服务。图1示出了与预订服务器102进行电子通信的供应商装置。由预订服务器102提供的通知包括需要物品或服务的日期和需要物品或服务的房间的位置。所请求的物品或服务的一些示例可以是视频会议设备、会议桥、餐饮、饮料等。还向供应商提供了何时需要物品或服务,使得物品或服务被递送到包括订购物品或服务的用户的房间。Users can order additional amenities or services to supplement the reservation. , to order additional facilities or services or goods through a user interface provided on the user device 140, 142, 144 via a client application. The subscription server 102 (in particular, the server application and the client application) provides the user with a user interface through which the user can input special requests. Reservation server 102 is configured to receive special requests, where special requests may include requests for specific items or services. Reservation server 102 is also configured to process each particular request and provide a notification to supplier device 170 so that the supplier can provide the item or service. FIG. 1 shows a provider device in electronic communication with a subscription server 102 . The notification provided by reservation server 102 includes the date the item or service is required and the location of the room where the item or service is required. Some examples of requested items or services may be video conferencing equipment, conference bridges, meals, beverages, and the like. The supplier is also provided with when the item or service is required so that the item or service is delivered to the room comprising the user who ordered the item or service.
预订请求可以包括关于为预订的会议室设置的特定房间的房间设置信息。设置信息可以包括窗帘位置、房间温度、要打开或关闭的隐私玻璃、灯光强度或灯光水平、空调设置等。房间设置信息通过用户装置140,142,144输入,并且通过在用户装置140,142,144上执行的客户端应用程序包括在预订请求中。房间设置信息还可以包括用户请求的房间布局。预订服务器102被配置为将房间设置信息发送到每个房间界面130,132,134。房间设置信息可以由适当的工作人员或房间所有者使用,以根据用户的请求设置预订房间。The reservation request may include room setting information on a specific room set for the reserved conference room. Setting information can include blind position, room temperature, privacy glass to open or close, light intensity or level, air conditioning settings, and more. The room setup information is entered by the user device 140, 142, 144 and included in the booking request by the client application executing on the user device 140, 142, 144. The room setup information may also include the room layout requested by the user. Reservation server 102 is configured to send room setup information to each room interface 130 , 132 , 134 . The room setup information can be used by the appropriate staff or room owner to set up the reserved room according to the user's request.
预订服务器102被配置为与地图系统通信,诸如GPS。这允许预订服务器102在向用户装置140,142,144发送预订确认时提供地图信息。地图信息示出从用户位置到房间位置的指示,以使已预订特定房间的用户更容易到达房间。用户装置140,142,144可以使用地图信息从用户装置访问GPS系统。The subscription server 102 is configured to communicate with a mapping system, such as GPS. This allows the subscription server 102 to provide map information when sending a subscription confirmation to the user device 140,142,144. The map information shows directions from the user's location to the room's location to make it easier for users who have booked a particular room to get to the room. The user device 140, 142, 144 may use the map information to access the GPS system from the user device.
预订服务器102被配置为充当可以链接用户装置140,142,144和房间提供者银行账户的支付门户。用户装置140,142,144上的客户端应用程序链接到支付网页,或允许用户包括信用卡详情,以允许用户支付预订房间。来自用户的钱被发送到房间界面130,132,134,或直接发送到房间提供者的银行账户。在一个实施例中,预订服务器还可以与每个房间提供者的客户关系管理(“CRM”)系统通信,以允许每个房间提供者进行分析。预订服务器102还可以生成发票,并将发票发送到用户装置。用户还可以随时访问支付门户,以允许用户在用户订购附加服务或物品(例如复印机、传真、wifi访问、小吃店、饮料等等)时按需付费。Reservation server 102 is configured to act as a payment gateway that can link user devices 140, 142, 144 and room provider bank accounts. The client application on the user device 140, 142, 144 links to a payment web page, or allows the user to include credit card details, to allow the user to pay for the reserved room. Money from the user is sent to the room interface 130, 132, 134, or directly to the bank account of the room provider. In one embodiment, the reservation server may also communicate with each room provider's customer relationship management ("CRM") system to allow analysis by each room provider. Subscription server 102 may also generate an invoice and send the invoice to the user device. Users can also access payment portals at any time to allow users to pay on demand when users order additional services or items (such as copiers, faxes, wifi access, snack bars, beverages, etc.).
预订服务器102生成解锁代码,并一旦确认房间预订后,将解锁代码发送给用户。预订服务器102上的服务器应用程序可以生成解锁代码。用户可以使用解锁代码来解锁预订房间。在一个实施例中,用户可以将解锁代码输入到房间界面130,132,134中,以解锁预订房间。每个房间界面130,132,134可以具有与其关联的唯一解锁代码。预订服务器102可以包括每个房间的唯一解锁代码的列表。如果将新房间添加到系统,则预订服务器102还可以接收附加的解锁代码。每个解锁代码可以存储在房间数据库中,并且与涉及解锁代码的特定房间相关联。The reservation server 102 generates an unlock code and sends the unlock code to the user once the room reservation is confirmed. A server application on the subscription server 102 can generate the unlock code. The user can use the unlock code to unlock the reserved room. In one embodiment, a user may enter an unlock code into a room interface 130, 132, 134 to unlock a reserved room. Each room interface 130, 132, 134 may have a unique unlock code associated therewith. Reservation server 102 may include a list of unique unlock codes for each room. Reservation server 102 may also receive additional unlock codes if a new room is added to the system. Each unlock code may be stored in a room database and be associated with the particular room to which the unlock code relates.
预订服务器102还被配置为管理客户端会员计划。会员计划利用存储在用户数据库160上的信息。可以向用户提供分层会员计划,其具有各种会员级别的各种客户利益。用户可以选择所需的成员级别,也可以注册为基本成员级别。一个例子是铜、银、金和白金会员套餐。与较低级别的会员资格相比,较高级别的会员资格可能会提供有各种折扣或增加的免费服务。用户还可以通过点系统获得使用点。预订服务器可以基于由预订服务器102识别的预订趋势,来识别所预订房间类型和聚合使用点。用户可以将使用点作为现金,来购买额外的商品或服务或者减少房间的现金费用。其他基于会员的功能也可以合并到预订系统100中。Subscription server 102 is also configured to manage client loyalty programs. The membership program utilizes information stored on the user database 160 . Users may be offered a tiered membership program with various customer benefits at various membership levels. Users can select the desired membership level or register for the basic membership level. An example is Bronze, Silver, Gold and Platinum membership packages. Higher tier memberships may offer free services with various discounts or increases compared to lower tier memberships. Users can also earn usage points through the point system. The reservation server may identify the booked room type and the aggregate usage point based on the reservation trends identified by the reservation server 102 . Users can use the points as cash to purchase additional goods or services or reduce the cash cost of the room. Other membership-based functionality can also be incorporated into the reservation system 100.
图3至图17示出了在用户装置上显示的各种网页或屏幕的非限制性示例。网页或屏幕由驻留在用户装置上的客户端应用程序340生成。3-17 illustrate non-limiting examples of various web pages or screens displayed on a user device. The web pages or screens are generated by a client application 340 that resides on the user's device.
参考图3,示出了应用程序(app)的示例性开始屏幕,即由在用户装置上显示的、由客户端应用程序340生成的开始屏幕。开始屏幕400包括登录链接402,其允许用户使用现有用户帐户登录。开始屏幕400还包括注册部分404。新用户可以使用电子邮件地址登录。用户可以通过注册,来访问预订系统100的功能。注册信息存储在用户数据库160中。或者,用户可以通过点击“继续而不登录”406链接或按钮,在无需登录的情况下继续。Referring to FIG. 3 , an exemplary start screen for an application (app), ie, a start screen generated by a client application 340 displayed on a user device, is shown. The start screen 400 includes a login link 402 that allows the user to log in using an existing user account. The start screen 400 also includes a registration section 404 . New users can log in with an email address. Users can access the functionality of the reservation system 100 by registering. Registration information is stored in the user database 160 . Alternatively, the user can continue without logging in by clicking the "Continue without logging in" 406 link or button.
图4示出了登录屏幕410。通过点击登录链接402,来访问登录屏幕。登录屏幕包括用于输入电子邮件412的空间。密码空间414位于电子邮件空间下方。用户按下登录按钮416以登录。用户可以包括与用户ID相关联的用户电子邮件和密码。预订服务器102检查与电子邮件地址相关联的密码,并允许用户登录。使用用户数据库150中存储的用户信息执行检查。在登录屏幕410上提供“忘记密码”链接418,以允许用户恢复忘记的密码。呈现登记链接420,以允许未注册的用户向预订系统100注册。FIG. 4 shows a login screen 410 . By clicking on the login link 402, the login screen is accessed. The login screen includes space for entering email 412 . A password space 414 is located below the email space. The user presses the login button 416 to log in. A user may include a user email and password associated with the user ID. Subscription server 102 checks the password associated with the email address and allows the user to log in. The check is performed using user information stored in the user database 150 . A "forgot password" link 418 is provided on the login screen 410 to allow the user to recover a forgotten password. A registration link 420 is presented to allow unregistered users to register with the reservation system 100 .
图5示出了呈现给用户的新预订屏幕或页面500。新预订屏幕500显示在由驻留在用户装置上的客户端应用程序340创建的用户界面上。新的预订屏幕显示了许多可由用户定义或选择的预订参数。用户可以选择出席者数量502、预订日期504、优选预订时间506、会议长度508、和用户想要主持会议或预订的位置510。图5还示出了可用房间的列表512。列表512是可滚动的房间。该列表包括第一房间514和第二房间514。如图5所示,该列表还包括每个房间的详情。具体地,列表512包括房间的名称、房间可以容纳的出席者的数量、房间的价格。通过选择“房间详细信息”链接,可以看到额外的房间详情。新预订屏幕500的底部包括标记为“预订”的标签,以允许用户查看即将发生的预订和过去的预订。Figure 5 shows a new booking screen or page 500 presented to the user. The new subscription screen 500 is displayed on a user interface created by the client application 340 resident on the user device. The new booking screen shows a number of booking parameters that can be defined or selected by the user. The user can select the number of attendees 502, the reservation date 504, the preferred reservation time 506, the meeting length 508, and the location 510 where the user would like to host the meeting or book. FIG. 5 also shows a list 512 of available rooms. List 512 is a scrollable room. The list includes a first room 514 and a second room 514 . As shown in Figure 5, the list also includes details for each room. Specifically, list 512 includes the name of the room, the number of attendees the room can hold, and the price of the room. Additional room details can be seen by selecting the "Room Details" link. The bottom of the new booking screen 500 includes a tab labeled "Bookings" to allow the user to view upcoming and past bookings.
图6示出了会议室详情屏幕600。通过点击房间详情链接来访问该屏幕。会议室详情屏幕600示出了会议室602的图片。每个可预订房间的照片可以存储在房间数据库150中。客户端应用程序340通过向服务器应用程序320提供请求,来访问每个房间的图片。预订服务器102将房间图片发送到用户装置。显示所选房间的地址604。显示所选房间的价格606。显示可以容纳在房间中的客人的数量608和设施链接610。FIG. 6 shows a meeting room details screen 600 . Access this screen by clicking on the Room Details link. Conference room details screen 600 shows a picture of conference room 602 . A photo of each bookable room may be stored in room database 150 . The client application 340 accesses the pictures of each room by providing requests to the server application 320 . The reservation server 102 sends the room picture to the user device. The address 604 of the selected room is displayed. The price of the selected room is displayed 606 . The number 608 of guests that can be accommodated in the room and the facility link 610 are displayed.
图7示出了在所选房间中提供的设施的示例性屏幕700。通过点击设施链接610显示设施屏幕700。在图7所示的房间中,房间包括电视、电话机和书写玻璃墙。选择时,会显示其他房间的其他设施。图8示出了地图屏幕800。所选房间的位置信息由预订界面提供给用户装置。所选房间802的位置在地图界面或屏幕上示出。客户端应用程序340还可以链接到用户装置的GPS功能或模块,以允许将到房间的指示通信给用户。图9示出了客户端应用程序340的示例,其访问谷歌地图、苹果地图或百度地图900,以用于从用户位置到房间位置的指示。FIG. 7 shows an exemplary screen 700 of facilities provided in a selected room. By clicking on the facility link 610 the facility screen 700 is displayed. In the room shown in Figure 7, the room includes a TV, a telephone and a writing glass wall. When selected, other facilities in other rooms are displayed. FIG. 8 shows a map screen 800 . The location information of the selected room is provided to the user device by the booking interface. The location of the selected room 802 is shown on the map interface or screen. Client application 340 may also link to the GPS functionality or module of the user device to allow directions to the room to be communicated to the user. FIG. 9 shows an example of a client application 340 accessing Google Maps, Apple Maps, or Baidu Maps 900 for directions from user location to room location.
图10示出了预订屏幕1000。预订屏幕1000是可以确定最终预订详情的屏幕。预订屏幕显示房间的名称1002、预订的持续时间1004、预订日期1006。预订屏幕1000还显示最终价格,包括任何折扣等1008。预订屏幕显示与选定的房间相关联的取消政策1010。取消政策由每个房间提供者定义。在一个实施例中,每个房间的取消政策存储在房间数据库150中。屏幕或网页1000用于确认用户进行的预订。FIG. 10 shows a reservation screen 1000 . Reservation screen 1000 is a screen where final reservation details can be determined. The reservation screen displays the name of the room 1002, the duration of the reservation 1004, and the date 1006 of the reservation. The reservation screen 1000 also displays the final price, including any discounts etc. 1008. The reservation screen displays the cancellation policy 1010 associated with the selected room. Cancellation policies are defined by each room provider. In one embodiment, the cancellation policy for each room is stored in the room database 150 . Screen or web page 1000 is used to confirm the reservation made by the user.
图11示出了由用户装置的客户端应用程序创建的预订确认屏幕1100或网页。预订确认屏幕1100传送预订确认消息1102。该屏幕包括用于输入任何特殊请求的空间1104。特殊请求以文本格式输入,但也可以考虑其他格式,例如图像或任何其他合适的形式。预订服务器102可以接收特殊请求,并向房间提供者或供应商提供消息,以便处理特殊请求。图12示出了即将发生的预订列表1200。图12中即将发生的预订列表在用户装置上显示为可滚动列表。即将发生的预订列表1200是针对一个特定用户的预订。或者,即将发生的预订列表可以显示为多窗格显示或水平排列或任何其他合适的格式。即将发生的预订列表1200示出了房间的列表、预订的日期、预订的持续时间和出席者的数量。图13示出了用户做出的过去预订的列表1300。过去的预订说明了日期、支付的价格以及至少房间的名称。Figure 11 shows a subscription confirmation screen 1100 or web page created by a client application of a user device. The reservation confirmation screen 1100 transmits a reservation confirmation message 1102 . The screen includes space 1104 for entering any special requests. Special requests are entered in text format, but other formats such as images or any other suitable form may also be considered. Reservation server 102 may receive the special request and provide a message to the room provider or supplier to process the special request. FIG. 12 shows a list 1200 of upcoming reservations. The list of upcoming reservations in Figure 12 is displayed as a scrollable list on the user device. Upcoming subscription list 1200 is subscriptions for a particular user. Alternatively, the list of upcoming reservations may be displayed as a multi-pane display or arranged horizontally or in any other suitable format. The upcoming reservations list 1200 shows a list of rooms, the date of the reservation, the duration of the reservation and the number of attendees. FIG. 13 shows a list 1300 of past subscriptions made by a user. Past bookings state the dates, the price paid and at least the name of the room.
图14示出了设置屏幕1400。设置屏幕1400示出了可由用户在用户装置上改变或修改的设置列表。设置屏幕1400允许修改各种设置,例如时钟类型、改变密码或语言。也可以显示和修改其他设置。设置改变由客户端应用程序340实现,并且可以影响用户装置的操作。图15示出了呈现给用户的语言选择屏幕1500。可以选择任何合适的语言。FIG. 14 shows a settings screen 1400 . Settings screen 1400 shows a list of settings that may be changed or modified by the user on the user device. The settings screen 1400 allows modification of various settings such as clock type, changing password or language. Other settings can also be displayed and modified. Setting changes are effected by the client application 340 and can affect the operation of the user device. FIG. 15 shows a language selection screen 1500 presented to the user. Any suitable language may be selected.
图16示出了预订房间的示例性方法1600。预订房间的方法1600。预订房间的方法包括在步骤1602从用户接收预订请求的步骤。预订请求包括一个或多个预订参数。预订参数是用户设置参数或用户预订的要求。这些可以包括例如用户的位置、出席者的数量、会议时间、会议持续时间、价格、用户身份和所需的设施。该方法前进到步骤1604,其包括处理预订请求。在步骤1606,从多个可预订房间中识别出多个可用房间。可预订房间详情存储在房间数据库150中。步骤1606包括将一个或多个预订参数与一个或多个房间参数(即房间信息)相匹配。步骤1606包括使用与房间参数匹配尽可能多的预订参数。选择最匹配的房间。该方法前进到步骤1608,其包括将多个识别的可用房间提供给用户装置,以供用户查看。可用房间作为用户装置上的用户界面上的列表提供。用户装置包括客户端应用程序,该客户端应用程序基于经由服务器应用程序、从预订服务器接收的信息来生成网页。步骤1610包括从用户接收选择请求。选择请求包括用户已选择预订的一个或多个可用房间的选择。步骤1612包括由用户预订所选择的房间。步骤1614包括基于一个或多个房间预订,实时更新可用房间。实时保留和更新可用房间的登记,使得预订服务器始终提供关于可用房间的最新信息,即关于房间空缺。如果房间被预订,则将其从登记中移除,直到房间被识别为空缺或未预订。方法1600不断地重复。方法1600还可以在短时间内执行,例如实时执行。本文描述的方法1600可以作为可执行指令存储在预订服务器102的存储器单元304上。存储器单元304是非暂时性计算机可读介质。预订服务器102的处理器单元302被配置为执行方法1600,以控制预订系统100的运行。FIG. 16 illustrates an example method 1600 of booking a room. Method 1600 for booking a room. The method for booking a room includes the step of receiving a booking request from a user at step 1602 . A subscription request includes one or more subscription parameters. Subscription parameters are user-set parameters or user-subscribed requirements. These may include, for example, the user's location, number of attendees, meeting time, meeting duration, price, user identity, and required facilities. The method proceeds to step 1604, which includes processing the reservation request. At step 1606, a plurality of available rooms is identified from the plurality of bookable rooms. Bookable room details are stored in a room database 150 . Step 1606 includes matching one or more reservation parameters with one or more room parameters (ie, room information). Step 1606 includes using booking parameters that match the room parameters as much as possible. Choose the best matching room. The method proceeds to step 1608, which includes providing the plurality of identified available rooms to the user device for viewing by the user. The available rooms are provided as a list on the user interface on the user device. The user device includes a client application that generates a web page based on information received from a subscription server via the server application. Step 1610 includes receiving a selection request from a user. The selection request includes a selection of one or more available rooms that the user has chosen to book. Step 1612 includes booking the selected room by the user. Step 1614 includes updating available rooms in real time based on the one or more room reservations. The registration of available rooms is kept and updated in real time, so that the reservation server always provides up-to-date information about available rooms, ie about room vacancies. If the room is booked, it is removed from the check-in until the room is identified as vacant or unbooked. Method 1600 is repeated over and over again. Method 1600 may also be performed in a short period of time, such as in real time. The method 1600 described herein may be stored as executable instructions on the memory unit 304 of the subscription server 102 . Memory unit 304 is a non-transitory computer readable medium. The processor unit 302 of the reservation server 102 is configured to perform the method 1600 to control the operation of the reservation system 100 .
该方法还可以包括:如果在用户最终选择可用房间的时间内预订所选房间的情况下,提供通知消息的附加步骤。该方法继续重新发送可用房间的更新列表,以供用户选择。可用房间列表可以从可用房间的登记处生成。该方法还可以包括分析一个或多个可用房间的空房率和预订率的附加步骤。空缺数量最多的房间首先呈现给用户。该方法还可以包括生成解锁代码并将解锁代码发送给用户以访问预订房间的步骤。前面描述的附加功能也可以作为预订房间的方法的一部分提供。The method may further include an additional step of providing a notification message if the selected room is reserved within the time when the user finally selects the available room. The method continues by resending an updated list of available rooms for the user to choose from. The list of available rooms may be generated from a registry of available rooms. The method may also include the additional step of analyzing the availability and reservation rates of the one or more available rooms. Rooms with the highest number of vacancies are presented to the user first. The method may also include the step of generating an unlock code and sending the unlock code to the user to access the reserved room. The additional functionality described above may also be provided as part of the method of booking a room.
本领域技术人员将理解,在不脱离广泛描述的本发明的精神或范围的情况下,可以对具体实施方案中所示的本发明进行多种变化和/或修改。因此,本发明的实施例在所有方面都被认为是说明性的而非限制性的。It will be appreciated by those skilled in the art that various changes and/or modifications may be made to the invention shown in the specific embodiments without departing from the spirit or scope of the invention as broadly described. Therefore, the embodiments of the present invention are to be considered in all respects as illustrative rather than restrictive.
还应当理解,在本发明的方法和系统完全由计算系统实现或部分由计算系统实现的情况下,可以使用任何适当的计算系统架构。这将包括独立计算机、网络计算机、基于云的计算机和专用硬件装置。在使用术语“计算系统”和“计算装置”的情况下,这些术语旨在涵盖能够实现所描述的功能的计算机硬件的任何适当布置。It should also be appreciated that where the methods and systems of the present invention are implemented wholly or in part by a computing system, any suitable computing system architecture may be used. This would include stand-alone computers, network computers, cloud-based computers and dedicated hardware appliances. Where the terms "computing system" and "computing device" are used, these terms are intended to cover any suitable arrangement of computer hardware capable of carrying out the described functions.
除非另有说明,否则对本文包含的现有技术的任何引用不应视为承认该信息是公知常识。应理解,如果本文提及任何现有技术信息,则此类参考不构成承认该信息形成本领域、任何其他国家的公知常识的一部分。Unless otherwise stated, any reference to prior art contained herein is not to be considered an admission that the information is common general knowledge. It is to be understood that, if any prior art information is mentioned herein, such reference does not constitute an admission that this information forms part of the common general knowledge in this field, in any other country.
Claims (35)
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| HK16111806.3 | 2016-10-13 | ||
| HK16111806.3A HK1231316A2 (en) | 2016-10-13 | A booking system and a method of booking a room | |
| PCT/CN2017/106072 WO2018068761A1 (en) | 2016-10-13 | 2017-10-13 | Booking system and method of booking room |
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| CN113256450A (en) * | 2021-04-07 | 2021-08-13 | 武汉亿融信科科技有限公司 | Intelligent hotel management system based on data analysis and video identification |
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| CN101901419A (en) * | 2001-08-17 | 2010-12-01 | 艾克斯佩迪亚公司 | System and method for managing reservation requests for one or more inventory items |
| JP2005032100A (en) * | 2003-07-09 | 2005-02-03 | Nec Soft Ltd | Conference room booking system |
| CN102077225A (en) * | 2008-06-30 | 2011-05-25 | 株式会社东横Innit集客科技公司 | Reservation acceptance system |
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