CN116644123A - Business process data query method, device, storage medium and server - Google Patents

Abstract

The application discloses a business process data query method, device, storage medium and server. The method is as follows: configuring node information of business nodes and index information of business indicators into a business process template to obtain a business flow chart; The system establishes a communication connection, and implants the buried point information associated with the business node in the business system; in the case of receiving the query instruction sent by the user, writes the business execution result in the business flow chart to obtain the target business flow chart, And display the target business flow chart to the user through the front-end interface. This method obtains the business execution result of the business node by embedding buried point information in the business system, and based on writing the business execution result in the business process template, generates a target business flow chart that can be browsed, and the user does not need to visit the business system to query The business execution results of each business node can be known, and the efficiency of business process data query is significantly improved.

Description

Business process data query method, device, storage medium and server

technical field

The present application relates to the field of data processing, and in particular to a business process data query method, device, storage medium and server.

Background technique

In the process of business processing (for example, in the delivery process of e-commerce, query which business node the current business progress is in, if it is in the shipping node, check the node information of the shipping node, and know which employee is responsible for the shipping node) , if the business process involves many business nodes (that is, operation steps), and each business node belongs to a different business system (that is, computing equipment), then when an exception occurs in the business process, the user often needs to step by step from each business node Troubleshooting the causes of exceptions is inefficient and complex. When users are not particularly familiar with business processes, it will be more difficult to troubleshoot abnormalities, thereby reducing the efficiency of business processing.

Therefore, how to improve the efficiency of business process data query has become an urgent problem to be solved in this field.

Contents of the invention

The present application provides a business process data query method, device, storage medium and server, aiming at improving the efficiency of business process data query.

In order to achieve the above object, the application provides the following technical solutions:

A method for querying business process data, comprising:

Configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain a business flow chart; the business process template is based on the business process to which the service node belongs. create;

Establish a communication connection with the business system to which the business node belongs, and implant buried point information associated with the business node in the business system; the buried point information is used to trigger the business system to check the business index Collecting data to obtain a service execution result of the service node;

In the case of receiving the query instruction sent by the user, write the business execution result into the business flow chart to obtain the target business flow chart;

The target business flow chart is displayed to the user through a front-end interface.

Optionally, configuring the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain the business flow chart includes:

Obtaining in advance the node information of the service node, the index information of the service indicator associated with the service node, and the service information of the service system to which the service node belongs;

Configuring the business information, the node information and the index information into a business process template to obtain a business flow chart.

Optionally, after writing the business execution result in the business flow chart and obtaining the target business flow chart, the method further includes:

Analyzing the query instruction to obtain the target index enumeration value;

Identify the business indicator to which the enumerated value of the target indicator belongs as the target indicator;

Obtain node information and service execution results of each service node associated with the target indicator from the target service flow chart;

A request link list is generated based on the node information and service execution results of each service node associated with the target indicator.

Optionally, displaying the target business flow chart to the user through the front-end interface includes:

The request link list and the target service flow chart are displayed to the user through a front-end interface.

Optionally, after writing the business execution result in the business flow chart and obtaining the target business flow chart, the method further includes:

The business node whose business execution result is abnormal information is identified as an abnormal node, and the display attribute of the abnormal node in the target business flow chart is set to be highlighted.

Optionally, also include:

Carry out data format conversion to described node information, obtain the node data that data format is json;

Perform data format conversion on the index information to obtain index data whose data format is json;

The node data and the index data are stored in a database.

A business process data query device, comprising:

The information configuration unit is configured to configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into a business process template to obtain a business flow chart; the business process template is based on the The business process to which the above business node belongs is pre-created;

A buried point implantation unit, configured to establish a communication connection with the business system to which the business node belongs, and to implant buried point information associated with the business node in the business system; the buried point information is used to trigger the The business system collects data on the business indicators to obtain the business execution results of the business nodes;

A result writing unit, configured to write the business execution result in the business flow chart to obtain the target business flow chart when receiving the query instruction sent by the user;

A process display unit, configured to display the target business flow chart to the user through a front-end interface.

Optionally, also include:

The attribute setting unit is configured to identify the service node whose service execution result is abnormal information as an abnormal node, and set the display attribute of the abnormal node in the target business flow chart to be highlighted.

A computer-readable storage medium includes a stored program, wherein the program executes the business process data query method.

A server, comprising: a processor, a memory, and a bus; the processor is connected to the memory through the bus;

The memory is used to store a program, and the processor is used to run the program, wherein the business process data query method is executed when the program is running.

The technical solution provided by this application configures the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain the business flow chart. Establish a communication connection with the business system to which the business node belongs, and implant the buried point information associated with the business node in the business system. In the case of receiving the query instruction sent by the user, write the business execution result in the business flow chart to obtain the target business flow chart, and display the target business flow chart to the user through the front-end interface. In the scheme shown in this application, the business execution results of business nodes are obtained by embedding buried point information in the business system, and based on the node information, index information and business execution results written in the business process template, a user can directly generate Compared with the existing technology, users can learn the node information and business execution results of each business node in the business process without accessing the business system to query the business execution results of the browsed target business flow chart, which makes the business process data query more efficient be significantly improved.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present application. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

FIG. 1a is a schematic flow diagram of a business process data query method provided in an embodiment of the present application;

FIG. 1b is a schematic diagram of a business process scenario provided by an embodiment of the present application;

FIG. 2 is a schematic flow diagram of another business process data query method provided by the embodiment of the present application;

Fig. 3 is a schematic diagram of a structure of a business process data query device provided by an embodiment of the present application.

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

As shown in Figure 1a, it is a schematic flow diagram of a business process data query method provided by the embodiment of the present application, which is applied to the management terminal (specifically, it can be a server), including the following steps:

S101: Create a business process template corresponding to the business process according to the business nodes involved in the business process, the name of the business process, and the description information of the business process.

Among them, the JsPlumb front-end component (a visual graphic editing plug-in) can be used to create a business process template corresponding to the business process.

It should be noted that the business nodes involved in the business process, the name of the business process, and the description information of the business process can be configured by technical personnel according to the actual situation.

S102: Obtain the service information of the service system to which the service node belongs.

Among them, the service information includes system code, service type, service node set and member list. The system codes of each business system are different from each other. Specifically, the system code of the order system can be set to 001, the system code of the settlement system can be set to 002, etc.

The business type is used to indicate the business scope that the business system is responsible for, for example, the order system is responsible for business related to orders.

The service node set includes multiple service nodes, and different service nodes are responsible for different business operations. In addition, the service nodes of different service systems are responsible for different business operations.

The member list is used to record the person in charge of each business node, for example, the person in charge of business node A is Hu, and the person in charge of business node B is He and Li.

It should be noted that the database described in the embodiment of the present application includes but is not limited to a relational database (such as MYSQL).

Optionally, it is also possible to perform data format conversion on the business information to obtain business data in the data format of json, and then store the business data in the database.

S103: Obtain node information of the service node and indicator information of service indicators associated with the service node.

Among them, the node information includes but not limited to: business meaning (used to introduce the function of the business node), node code (that is, the unique identification of the business node), encountered abnormal conditions, solutions corresponding to the abnormal conditions, etc.

Specifically, the business meaning of the after-sales application node is "how to apply for after-sales service", and the node code of the after-sales application node is SH001. Contact failure", the solution corresponding to "unable to send application information" is "login account again", the solution corresponding to "forgot account password" is "reset password", and the solution corresponding to "intelligent customer service contact failure" It is "Contact Manual Customer Service".

Generally speaking, indicator information includes but is not limited to: indicator dimension, indicator enumeration value, etc. The so-called index dimension is to divide the index into multiple dimensions. The business index of the high-level dimension contains the business index of the low-level dimension. For example, the shopping index belongs to the high-level dimension, and the shopping index includes the purchase quantity index and the purchase time index. , then the purchase quantity index and the purchase time index belong to the low-level dimension. The so-called index enumeration value refers to a set of associated values of the business index. For example, the index enumeration value of the purchase index includes purchase success and purchase failure.

Optionally, you can also convert the data format of the node information to obtain node data in the data format of json; convert the data format of the indicator information to obtain the indicator data in the data format of json; store the node data and indicator data in the database middle.

It should be noted that the node data and index data are stored in the database, which is convenient for the management side to quickly query node information and index information.

S104: Configure business information, node information, and index information into a business process template to obtain a business flow chart.

S105: Establish a communication connection with the business system, and implant buried point information associated with the business node in the business system.

Among them, the buried point information is used to trigger the business system to collect data on business indicators to obtain the business execution results of the business nodes. The business execution result includes execution information and abnormal information. The execution information is the information obtained when the business node executes the business operation successfully, and the abnormal information is the information obtained when the business node fails to execute the business operation.

Generally speaking, the buried point information can be implemented using the Agent SDK. Specifically, the application programming interface (API) provided in the Agent SDK can be called to directly obtain the business execution results of the service node. In practical applications, the input of the API Parameters include but are not limited to: system code of the business system, business process name, node code of the business node, business execution result of the business node, preset extension fields (necessary information required when querying the database, such as user ID), etc.

Specifically, the internal logic of the API stores events (that is, business execution results) in high-performance lock-free queues, so that based on the thread model of high-performance lock-free queues, the performance impact or resource consumption of buried point information on business systems is reduced. In addition, the internal logic of the API will asynchronously send the business execution result to the preset message queue by calling another API, and then the business system will act as a consumer to obtain the business execution result from the preset message queue.

It should be noted that the above specific implementation process is only used for illustration.

S106: Obtain a business execution result from the business system when the query instruction sent by the user is received.

S107: Write the business execution result into the business flow chart to obtain the target business flow chart.

Wherein, the business node whose business execution result is abnormal information may also be identified as an abnormal node, and the display attribute of the abnormal node in the target business flow chart is set to be highlighted. The so-called highlighting is used to distinguish abnormal nodes and normal nodes in the target business flow diagram.

S108: Analyze the query instruction to obtain the enumeration value of the target indicator.

S109: Identify the service indicator to which the enumerated value of the target indicator belongs as the target indicator.

S110: Obtain node information and service execution results of each service node associated with the target indicator from the target service flow chart.

S111: Generate a request link list based on the node information and service execution results of each service node associated with the target index.

Wherein, the request link list includes multiple records, and each record includes abbreviated information of a single service node, and the abbreviated information is obtained by extracting keywords from the node information of the service node and the service execution result. In addition, the request link list also includes a preset ID of the business process.

S112: Display the request link list and the target service flow chart to the user through the front-end interface.

It should be noted that, for the target business flow chart mentioned in the process shown in S101-S112 above, specifically, take the business process provided by the e-commerce shopping platform (that is, the shopping process) as an example, as shown in Figure 1b, when the shopping process If there is an abnormality in the after-sales node in (specifically: intelligent customer service contact failure), the after-sales node in the target business process will be highlighted, thereby reminding the user to quickly check the abnormality of the after-sales node.

In addition, the request link table mentioned in the process shown in S101-S112 above takes the shopping process shown in Figure 1b as an example, and the target indicator is the delivery time of the product. Specifically, the content contained in the request link table As shown in Table 1.

Table 1

serial number node information Business Execution Results 1 Shipping node (2021/1/212:00) The goods are packed 2 Shipping node (2021/1/311:00) The goods are delivered to Quanzhou Logistics Center 3 Delivery node (2021/1/415:00) Goods delivered to Guangzhou Station 4 Delivery node (2021/1/517:00) The goods are delivered to Huizhou Station 5 Delivery node (2021/1/608:00) The goods have been assigned by the courier 6 Delivery node (2021/1/609:00) The courier is delivering 7 Delivery node (2021/1/610:30) The goods have been signed for

The content shown in the above Table 1 is only for illustration.

Using the solution shown in this embodiment, by embedding buried point information in the business system, the business execution result of the business node is obtained, and based on the node information, index information and business execution results written in the business process template, a user can directly generate Compared with the existing technology, users can learn the node information and business execution results of each business node in the business process without accessing the business system to query the business execution results of the browsed target business flow chart, which makes the business process data query more efficient be significantly improved.

It should be noted that S101 mentioned in the above embodiment is an optional implementation manner of the business process data query method described in this application. In addition, S112 mentioned in the above embodiment is also an optional implementation manner of the business process data query method described in this application. For this reason, the processes mentioned in the above embodiments can be summarized as the method shown in FIG. 2 .

As shown in Figure 2, it is a schematic flowchart of another business process data query method provided in the embodiment of the present application, including the following steps:

S201: Configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain a business flow chart.

Wherein, the business process template is pre-created based on the business process to which the business node belongs.

S202: Establish a communication connection with the business system to which the business node belongs, and implant buried point information associated with the business node in the business system.

Among them, the buried point information is used to trigger the business system to collect data on business indicators to obtain the business execution results of the business nodes.

S203: When receiving the query instruction sent by the user, write the business execution result into the business flow chart to obtain the target business flow chart.

S204: Display the target business flow chart to the user through the front-end interface.

To sum up, by embedding buried point information in the business system, the business execution results of the business nodes are obtained, and based on the node information, indicator information and business execution results written in the business process template, a target that can be directly browsed by the user is generated Business flow chart, compared with the existing technology, users do not need to visit the business system to query the business execution results, they can learn the node information and business execution results of each business node in the business process, so that the efficiency of business process data query is significantly improved .

Corresponding to the business process data query method provided by the above embodiment of the present application, the embodiment of the present application further provides a business process data query device.

As shown in Figure 3, it is a schematic diagram of the architecture of a business process data query device provided in the embodiment of the present application, including:

The information configuration unit 100 is configured to configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain the business flow chart; the business process template is based on the business process to which the service node belongs pre-created.

Among them, the information configuration unit 100 is specifically used to: pre-acquire the node information of the service node, the indicator information of the service indicator associated with the service node, and the service information of the service system to which the service node belongs; configure the service information, node information and indicator information into the service In the process template, the business flow chart is obtained.

The buried point implantation unit 200 is used to establish a communication connection with the business system to which the business node belongs, and to implant buried point information associated with the business node in the business system; the buried point information is used to trigger the business system to collect data on business indicators , to get the service execution result of the service node.

The result writing unit 300 is configured to write the business execution result in the business flow chart to obtain the target business flow chart when receiving the query instruction sent by the user.

The property setting unit 400 is configured to identify a business node whose business execution result is abnormal information as an abnormal node, and set the display attribute of the abnormal node in the target business flow chart to be highlighted.

The list generating unit 500 is configured to: analyze the query instruction to obtain the enumerated value of the target index; identify the service index to which the enumerated value of the target index belongs as the target index; obtain the information associated with the target index from the target business flow chart. Node information and service execution results of each service node; based on the node information and service execution results of each service node associated with the target index, a request link list is generated.

The flow display unit 600 is configured to display the target business flow chart to the user through the front-end interface.

Wherein, the process display unit 600 is specifically configured to: display the request link list and the target business flow chart to the user through the front-end interface.

The data storage unit 700 is used to: convert the data format of the node information to obtain node data in the data format of json; perform data format conversion on the index information to obtain the index data in the data format of json; store the node data and the index data in in the database.

To sum up, by embedding buried point information in the business system, the business execution results of the business nodes are obtained, and based on the node information, indicator information and business execution results written in the business process template, a target that can be directly browsed by the user is generated Business flow chart, compared with the existing technology, users do not need to visit the business system to query the business execution results, they can learn the node information and business execution results of each business node in the business process, so that the efficiency of business process data query is significantly improved .

The present application also provides a computer-readable storage medium, and the computer-readable storage medium includes a stored program, wherein the program executes the business process data query method provided in the present application.

The present application also provides a server, including: a processor, a memory and a bus. The processor and the memory are connected through a bus, the memory is used to store the program, and the processor is used to run the program, wherein, when the program is running, the business process data query method provided by the above-mentioned application is executed, including the following steps:

Configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain a business flow chart; the business process template is based on the business process to which the service node belongs. create;

Establish a communication connection with the business system to which the business node belongs, and implant buried point information associated with the business node in the business system; the buried point information is used to trigger the business system to check the business index Collecting data to obtain a service execution result of the service node;

In the case of receiving the query instruction sent by the user, write the business execution result into the business flow chart to obtain the target business flow chart;

The target business flow chart is displayed to the user through a front-end interface.

Specifically, on the basis of the above embodiments, the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node are configured into the business process template to obtain the business flow chart, including:

Obtaining in advance the node information of the service node, the index information of the service indicator associated with the service node, and the service information of the service system to which the service node belongs;

Configuring the business information, the node information and the index information into the business process template to obtain a business flow chart.

Specifically, on the basis of the above-mentioned embodiments, after writing the business execution result in the business flow chart and obtaining the target business flow chart, it further includes:

Analyzing the query instruction to obtain the target index enumeration value;

Identify the business indicator to which the enumerated value of the target indicator belongs as the target indicator;

Obtain node information and service execution results of each service node associated with the target indicator from the target service flow chart;

A request link list is generated based on the node information and service execution results of each service node associated with the target indicator.

Specifically, on the basis of the above embodiments, displaying the target business flow chart to the user through the front-end interface includes:

Displaying the request link list and the target service flow chart to the user through a front-end interface.

Specifically, on the basis of the above-mentioned embodiments, after writing the business execution result in the business flow chart and obtaining the target business flow chart, it also includes:

The business node whose business execution result is abnormal information is identified as an abnormal node, and the display attribute of the abnormal node in the target business flow chart is set to be highlighted.

Specifically, on the basis of the foregoing embodiments, it also includes:

Carry out data format conversion to described node information, obtain the node data that data format is json;

Perform data format conversion on the index information to obtain index data whose data format is json;

The node data and the index data are stored in a database.

If the functions described in the methods of the embodiments of the present application are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computing device-readable storage medium. Based on this understanding, the part of the embodiment of the present application that contributes to the prior art or the part of the technical solution can be embodied in the form of a software product, the software product is stored in a storage medium, and includes several instructions to make a A computing device (which may be a personal computer, a server, a mobile computing device or a network device, etc.) executes all or part of the steps of the methods described in the various embodiments of the present application. The aforementioned storage medium includes: various media capable of storing program codes such as U disk, mobile hard disk, read-only memory, random access memory, magnetic disk or optical disk.

Each embodiment in this specification is described in a progressive manner, each embodiment focuses on the difference from other embodiments, and the same or similar parts of each embodiment can be referred to each other.

The above description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the application. Therefore, the present application will not be limited to the embodiments shown herein, but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (10)

1. A business process data query method, characterized in that, comprising: Configure the pre-acquired node information of the service node and the indicator information of the service indicator associated with the service node into the business process template to obtain a business flow chart; the business process template is based on the business process to which the service node belongs. create; Establish a communication connection with the business system to which the business node belongs, and implant buried point information associated with the business node in the business system; the buried point information is used to trigger the business system to check the business index Collecting data to obtain a service execution result of the service node; In the case of receiving the query instruction sent by the user, write the business execution result into the business flow chart to obtain the target business flow chart; The target business flow chart is displayed to the user through a front-end interface. 2. The method according to claim 1, wherein the node information of the pre-acquired service node and the indicator information of the service indicator associated with the service node are configured into the business process template to obtain the business process Figures, including: Obtaining in advance the node information of the service node, the index information of the service indicator associated with the service node, and the service information of the service system to which the service node belongs; Configuring the business information, the node information and the index information into a business process template to obtain a business flow chart. 3. The method according to claim 1, characterized in that, after writing the business execution result in the business flow chart and obtaining the target business flow chart, further comprising: Analyzing the query instruction to obtain the target index enumeration value; Identify the business indicator to which the enumerated value of the target indicator belongs as the target indicator; Obtain node information and service execution results of each service node associated with the target indicator from the target service flow chart; Based on the node information of each service node associated with the target index and the service execution result, a request link list is generated. 4. The method according to claim 3, wherein the displaying the target business flow chart to the user through the front-end interface comprises: Displaying the request link list and the target service flow chart to the user through a front-end interface. 5. The method according to claim 1, characterized in that, after writing the business execution result in the business flow chart and obtaining the target business flow chart, further comprising: The business node whose business execution result is abnormal information is identified as an abnormal node, and the display attribute of the abnormal node in the target business flow chart is set to be highlighted. 6. The method according to claim 1, further comprising: Carry out data format conversion to described node information, obtain the node data that data format is json; Perform data format conversion on the index information to obtain index data whose data format is json; The node data and the index data are stored in a database. 7. A business process data query device, characterized in that it comprises: The information configuration unit is configured to configure the pre-acquired node information of the service node and the index information of the service index associated with the service node into the business process template to obtain a business flow chart; the business process template is based on the business process The business process to which the node belongs is pre-created; A buried point implantation unit, configured to establish a communication connection with the business system to which the business node belongs, and to implant buried point information associated with the business node in the business system; the buried point information is used to trigger the The business system collects data on the business indicators to obtain the business execution results of the business nodes; A result writing unit, configured to write the business execution result in the business flow chart to obtain the target business flow chart when receiving the query instruction sent by the user; A process display unit, configured to display the target business flow chart to the user through a front-end interface. 8. The device according to claim 7, further comprising: The attribute setting unit is configured to identify the service node whose service execution result is abnormal information as an abnormal node, and set the display attribute of the abnormal node in the target business flow chart to be highlighted. 9. A computer-readable storage medium, characterized in that the computer-readable storage medium includes a stored program, wherein the program executes the business process data query method according to any one of claims 1-6. 10. A server, comprising: a processor, a memory, and a bus; the processor and the memory are connected through the bus; The memory is used to store a program, and the processor is used to run the program, wherein, when the program is running, the business process data query method described in any one of claims 1-6 is executed.