CN102984399A - Method and system of recording - Google Patents

Abstract

Embodiments of the present invention provide a recording method and system with a recording function. The above-mentioned recording method includes: when the softswitch call control server detects that the dispatched IP telephone answers the incoming call initiated by the dispatching IP telephone, it sends a recording control instruction to the dispatched IP telephone, and the recording control instruction includes: the calling recording control instruction and the called Recording control command; the dispatched IP phone receives the recording control command, and copies the calling media stream sent by the dispatching IP phone and the called media stream sent by itself according to the recording control command; the softswitch call control server sends an access request to the recording server , and after the request is successfully responded, send a data sending instruction to the dispatched IP phone; the dispatched IP phone receives the data sending instruction, and sends the copied calling media stream and called media stream to the recording server according to the data sending instruction; recording The server receives and saves the calling media stream and the called media stream.

Description

Recording method and system

technical field

The present invention relates to the technical field of communication, and more specifically, to a recording method and system.

Background technique

In the softswitch dispatching system, the dispatching IP phone sends its calling media stream to the dispatched IP phone, and the dispatched IP phone also sends its called media stream to the dispatching IP phone, thus realizing the dispatching IP phone and the dispatched IP phone. Schedule calls between IP phones. But the traditional softswitch dispatching system does not have recording function.

Contents of the invention

In view of this, the embodiment of the present invention provides a recording method and system with a recording function.

In order to achieve the above purpose, embodiments of the present invention provide the following technical solutions:

A recording method, comprising:

When the softswitch call control server detects that the dispatched IP phone answers the incoming call initiated by the dispatching IP phone, it sends a recording control instruction to the dispatched IP phone, and the recording control instruction includes: a calling recording control instruction and a called recording Control instruction;

The dispatched IP phone receives the recording control instruction, and copies the calling media stream sent by the dispatching IP phone and the called media stream sent by itself according to the recording control instruction;

The softswitch call control server sends an access request to the recording server, and after the request is successfully responded, sends a data sending instruction to the scheduled IP phone;

The scheduled IP phone receives the data sending instruction, and sends the copied calling media stream and called media stream to the recording server according to the data sending instruction;

The recording server receives and saves the calling media stream and the called media stream.

A recording system, comprising: a dispatching IP phone, a dispatched IP phone, a softswitch call control server and a recording server, wherein,

When the softswitch call control server detects that the dispatched IP phone answers the incoming call initiated by the dispatched IP phone, it sends a recording control instruction to the dispatched IP phone, and the recording control instruction includes: the calling recording control instruction and the dispatched IP phone Call the recording control command;

The dispatched IP phone receives the recording control instruction, and copies the calling media stream sent by the dispatching IP phone and the called media stream sent by itself according to the recording control instruction;

The softswitch call control server sends an access request to the recording server, and after the request is successfully responded, sends a data sending instruction to the scheduled IP phone;

The scheduled IP phone receives the data sending instruction, and sends the copied calling media stream and called media stream to the recording server according to the data sending instruction;

The recording server receives and saves the calling media stream and the called media stream.

It can be seen from the above that in the embodiment of the present invention, recording is realized by duplicating the calling media stream and the called media stream.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only It is an embodiment of the present invention, and those skilled in the art can also obtain other drawings according to the provided drawings without creative work.

Figure 1a is a schematic structural diagram of a recording system provided by an embodiment of the present invention;

Fig. 1b is a flow chart of the recording method provided by the embodiment of the present invention;

Fig. 2 is another flow chart of the recording method provided by the embodiment of the invention.

Detailed ways

For reference and clarity, descriptions, abbreviations or abbreviations of technical terms used in the following text are summarized as follows:

CTI: Computer Telecommunication Integration, computer telecommunications integration;

SIP: Session Initiation Protocol, SIP is an application layer signaling control protocol.

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Referring to Fig. 1a and Fig. 1b, the recording method provided by the present invention may at least include the following steps:

S1. When the softswitch call control server 1 detects that the dispatched IP phone 2 answers the incoming call initiated by the dispatching IP phone 3, it sends a recording control instruction to the dispatched IP phone 2.

Wherein, the recording control instruction may include a calling recording control instruction and a called recording control instruction.

S2. The dispatched IP phone 2 receives the recording control instruction, and copies the calling media stream sent by the dispatching IP phone 3 and the called media stream sent by itself according to the recording control instruction;

S3. The softswitch call control server 1 sends an access request to the recording server 4, and after the request is successfully responded, sends a data sending instruction to the dispatched IP phone 2;

More specifically, the softswitch call control server 1 can send an access request to the recording server 4 through the SIP trunk.

S4. The dispatched IP phone 2 receives the data sending instruction, and sends the copied calling media stream and called media stream to the recording server 4 according to the data sending instruction;

S5. The recording server 4 receives and saves the calling media stream and the called media stream.

Referring to Figure 2, the mutual cooperation of the above-mentioned devices is as follows:

S201. Scheduling an incoming call from the IP phone 3.

S202. The dispatched IP phone 2 answers the call.

S203, the softswitch call control server 1 automatically sends two call "Setup" messages (that is, the above-mentioned calling recording control command and called recording control command) to the called dispatching phone 2;

S204, the softswitch call control server 1 sends an "INVITES" message (access request) to the recording server 4 through the SIP trunk;

S205. The recording server 4 receives the RTP (Internet Transport Protocol) stream (that is, the above-mentioned calling media stream and called media stream) from the scheduled IP phone 2 .

In other embodiments of the present invention, between step S1 and step S2, the above method may further include:

The softswitch call control server 1 sends recording prompt information to the dispatching IP phone 3 and the dispatched IP phone 2 .

The above recorded prompt information may be preset voice information.

In other embodiments of the present invention, the above "send the copied calling media stream and called media stream to the recording server 4 according to the data sending instruction" may be refined to include:

The scheduled IP phone 2 mixes the copied calling media stream and called media stream;

Send the mixed media stream to the recording server 4 .

In addition, in other embodiments of the present invention, after the step of receiving the calling media stream and the called media stream, the recording server 4 may also include: mixing the calling media stream and the called media stream before performing the saving step .

Correspondingly, the present invention also requires the protection of the recording system. Still referring to FIG. 1a, the system may include: a softswitch call control server 1, a dispatched IP phone 2, a dispatching IP phone 3, and a recording server 4, wherein:

Softswitch call control server 1 is used for, when detecting that dispatched IP telephone 2 answers the incoming call initiated by dispatching IP telephone 3, sends recording control instruction to dispatched IP telephone 2; Sends access request to recording server 4, and After the request is successfully responded, send a data sending instruction to the scheduled IP phone 2;

Used by the scheduling IP phone 2 to copy the calling media stream sent by the scheduling IP phone 3 and the called media stream sent by itself according to the recording control command after receiving the recording control command, and to receive the data sending command and send the media stream according to the data The instruction sends the copied calling media stream and the called media stream to the recording server 4;

The recording server 4 is used for receiving and storing the calling media stream and the called media stream.

The above-mentioned softswitch call control server 1 and recording server 4 can be connected through a CTI interface.

Each embodiment in this specification is described in a progressive manner, each embodiment focuses on the difference from other embodiments, and the same and similar parts of each embodiment can be referred to each other.

The steps of the methods or algorithms described in connection with the embodiments disclosed herein may be directly implemented by hardware, software modules executed by a processor, or a combination of both. Software modules can be placed in random access memory (RAM), internal memory, read-only memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, removable disk, CD-ROM, or any other Any other known storage medium.

The above description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the invention. Therefore, the present invention will not be limited to the embodiments shown herein, but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (8)

1. a way of recording is characterized in that, comprising:

The soft switch call control server detects the IP phone that is scheduled when answering the incoming call of being initiated by the scheduling IP phone, send the recording control command to the described IP phone that is scheduled, described recording control command comprises: caller recording control command and called recording control command;

The described IP phone that is scheduled receives described recording control command, respectively scheduling IP phone the caller Media Stream that sends and the called Media Stream that self sends is copied according to described recording control command;

Described soft switch call control server sends access request to recording server, and after described request is by success response, sends data to the described IP phone that is scheduled and send instruction;

The described IP phone that is scheduled receives described data and sends instruction, sends instruction according to described data caller Media Stream and the called Media Stream that copies sent to described recording server;

Described recording server receives described caller Media Stream and called Media Stream, preserves.

2. method according to claim 1, it is characterized in that, the described IP phone that is scheduled receives after the described recording control command step, and the described recording control command of described foundation carries out also comprising before the copy step to scheduling IP phone the caller Media Stream that sends and the called Media Stream that self sends respectively:

Described soft switch call control server sends recording prompt information to described scheduling IP phone and the IP phone that is scheduled.

3. method according to claim 2 is characterized in that, described recording prompt information is: the voice messaging that sets in advance.

4. method according to claim 1 is characterized in that, describedly sends instruction according to described data the process that the caller Media Stream that copies and called Media Stream send to described recording server is comprised:

The described IP phone that is scheduled is carried out audio mixing with the described caller Media Stream that copies and called Media Stream;

Media Stream behind the audio mixing is sent to described recording server.

5. method according to claim 1 is characterized in that, described recording server receives after described caller Media Stream and the called Media Stream step, and described the preservation before the step also comprises:

Described recording server carries out audio mixing with described caller Media Stream and called Media Stream.

6. each described method is characterized in that according to claim 1-5, and described soft switch call control server sends access request by SIP trunk to described recording server.

7. each described method is characterized in that according to claim 1-5, described soft switch call control server be connected recording server and connect by the CTI interface.

8. a recording system is characterized in that, comprising: scheduling IP phone, the IP phone that is scheduled, soft switch call control server and recording server, wherein,

Described soft switch call control server detects the IP phone that is scheduled when answering the incoming call of being initiated by the scheduling IP phone, send the recording control command to the described IP phone that is scheduled, described recording control command comprises: caller recording control command and called recording control command;

The described IP phone that is scheduled receives described recording control command, respectively scheduling IP phone the caller Media Stream that sends and the called Media Stream that self sends is copied according to described recording control command;

Described soft switch call control server sends access request to recording server, and after described request is by success response, sends data to the described IP phone that is scheduled and send instruction;

The described IP phone that is scheduled receives described data and sends instruction, sends instruction according to described data caller Media Stream and the called Media Stream that copies sent to described recording server;

Described recording server receives described caller Media Stream and called Media Stream, preserves.

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