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CN100401703C - A broadband network system - Google Patents

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CN100401703C
CN100401703C CNB2005100053141A CN200510005314A CN100401703C CN 100401703 C CN100401703 C CN 100401703C CN B2005100053141 A CNB2005100053141 A CN B2005100053141A CN 200510005314 A CN200510005314 A CN 200510005314A CN 100401703 C CN100401703 C CN 100401703C
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information
equipment
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CN1815985A (en
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肖平
肖钧
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Huawei Technologies Co Ltd
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Abstract

本发明公开了一种宽带网络系统,包括用于运行网络应用程序的用户端设备;用于将用户接入到互联网的局端设备;连接用户端设备和局端设备的用户驻地设备;所述局端设备包括信息采集设备,包括上级信息采集设备和下级信息采集设备;信息分析设备,包括上级信息分析设备和下级信息分析设备;所述下级信息采集设备和上级信息采集设备,分别用于收集各自管辖区域内的网络设备的网络信息,分别提交给所述下级信息分析设备和上级分析设备进行分析,并按照预定规则转化为相应的网络指标。由于对所述网络设备信息进行分级采集和分析,将原始的网络信息转化为能够反映网络运行情况的网络指标,当网络出现故障时,能够缩短故障排除时间、降低故障定位的难度。

Figure 200510005314

The invention discloses a broadband network system, which includes user end equipment for running network application programs; central office equipment for connecting users to the Internet; user premise equipment for connecting the user end equipment and the central office equipment; the The central office equipment includes information collection equipment, including upper-level information collection equipment and lower-level information collection equipment; information analysis equipment, including upper-level information analysis equipment and lower-level information analysis equipment; the lower-level information collection equipment and upper-level information collection equipment are used to collect The network information of the network devices in their respective jurisdictions is submitted to the lower-level information analysis device and the upper-level analysis device for analysis, and converted into corresponding network indicators according to predetermined rules. Due to the hierarchical collection and analysis of the network equipment information, the original network information is converted into network indicators that can reflect the network operation status. When a network failure occurs, the troubleshooting time can be shortened and the difficulty of fault location can be reduced.

Figure 200510005314

Description

一种宽带网络系统 A broadband network system

技术领域 technical field

本发明涉及宽带网络领域,具体涉及一种将宽带网络用户接入互联网的系统。The invention relates to the field of broadband networks, in particular to a system for connecting broadband network users to the Internet.

背景技术 Background technique

现代社会对信息的需求越来越大,互联网对信息社会变得越来越重要,同时,由于近年来微电子技术、计算机技术的迅猛发展,使得因特网上由简单的传送数据文件到普遍提供实时视频、音频通信及动画、广告等其他娱乐服务,从而使因特网上数据量大增,因此能够满足语音、图像等大量信息传递的需求的宽带网络系统应运而生。The demand for information in modern society is increasing, and the Internet is becoming more and more important to the information society. Video, audio communication, animation, advertisement and other entertainment services have greatly increased the amount of data on the Internet, so broadband network systems that can meet the needs of voice, image and other large-scale information transmission have emerged as the times require.

图1为现有技术中宽带网络系统的结构框图。如图所示,目前的宽带网络系统包括:用户端设备1、用户驻地设备0和局端设备2;所述局端设备2包括DSLAM3(Digital Subscriber Line Access Multiplexer,数字用户线接入复接器)、BAS4(Broadband Access Server,宽带接入服务器)和路由器/三层交换机5。用户端设备1通过用户驻地设备0与DSLAM3后,接入到BAS4,BAS4通过路由器/三层交换机5将用户接入到因特网。FIG. 1 is a structural block diagram of a broadband network system in the prior art. As shown in the figure, the current broadband network system includes: customer terminal equipment 1, customer premises equipment 0 and central office equipment 2; the central office equipment 2 includes DSLAM3 (Digital Subscriber Line Access Multiplexer, digital subscriber line access multiplexer ), BAS4 (Broadband Access Server, Broadband Access Server) and router/layer 3 switch 5. After the customer premises equipment 1 passes through the customer premises equipment 0 and the DSLAM3, it is connected to the BAS4, and the BAS4 connects the user to the Internet through the router/layer 3 switch 5.

随着宽带接入用户数的增加,宽带网络系统运行维护的困难也逐步表现出来:目前的宽带网络系统,当出现故障时,通常需要出现故障的用户通知运营商,经常是网络出现故障很长一段时间后运营商才能够知道,导致用户的满意度降低;另外,目前的宽带网络系统出现故障时,排除故障的方法是维护人员通过检查故障用户的网络设备,获取网络设备的原始数据,经过分析后排除可能引起故障的原因,显然,目前的做法,一方面对维护人员的经验依赖型较大,另一方面,随着宽带网络业务的增加,网络设备也随之增加,造成维护人员的维护困难增大,进而增加了运营商的支出成本。With the increase in the number of broadband access users, the difficulties in the operation and maintenance of the broadband network system have gradually emerged: in the current broadband network system, when a fault occurs, the user usually needs to notify the operator of the fault, and it is often a long time for the network to fail. It takes a period of time for the operator to know, which leads to a decrease in user satisfaction; in addition, when the current broadband network system fails, the method of troubleshooting is for the maintenance personnel to obtain the original data of the network equipment by checking the network equipment of the faulty user, and after After the analysis, the possible cause of the failure is eliminated. Obviously, the current practice, on the one hand, is highly dependent on the experience of the maintenance personnel. The difficulty of maintenance increases, which in turn increases the operator's expenditure cost.

发明内容 Contents of the invention

本发明要解决的技术问题在于:提供一种宽带网络系统,当网络出现故障时,能够缩短故障排除时间、降低故障定位的难度,从而降低网络运营商的维护成本。The technical problem to be solved by the present invention is to provide a broadband network system, which can shorten the troubleshooting time and reduce the difficulty of fault location when the network fails, thereby reducing the maintenance cost of the network operator.

为解决上述技术问题,本发明提供一种宽带网络系统,包括:In order to solve the above technical problems, the present invention provides a broadband network system, including:

用户端设备,用于运行网络应用程序;Client devices for running web applications;

局端设备,用于将用户接入到互联网;Central office equipment, used to connect users to the Internet;

连接用户端设备和局端设备的用户驻地设备;Customer premises equipment connecting the customer end equipment and the central office equipment;

所述局端设备包括:The central office equipment includes:

信息采集设备,用于采集网络设备的网络信息,所述信息采集设备包括上级信息采集设备和下级信息采集设备;An information collection device, configured to collect network information of network devices, the information collection device includes an upper-level information collection device and a lower-level information collection device;

信息分析设备,用于接收来自信息采集设备的网络信息,并按照预定规则转化为相应的网络指标,所述信息分析设备包括上级信息分析设备和下级信息分析设备;An information analysis device, configured to receive network information from an information collection device, and convert it into corresponding network indicators according to predetermined rules, and the information analysis device includes an upper-level information analysis device and a lower-level information analysis device;

所述下级信息采集设备,用于收集管辖区域内的网络设备的网络信息,提交给所述下级信息分析设备;The lower-level information collection device is used to collect network information of network devices within the jurisdiction and submit it to the lower-level information analysis device;

所述下级信息分析设备,用于对下级信息采集设备提交的网络信息进行分析,并按照预定规则转化为相应的网络指标,并将所述网络指标发送给上级信息采集设备;The lower-level information analysis device is used to analyze the network information submitted by the lower-level information collection device, convert it into corresponding network indicators according to predetermined rules, and send the network indicators to the upper-level information collection device;

所述上级信息采集设备,用于收集管辖区域内的网络设备的网络信息以及所述下级信息分析设备发送的网络指标,提交给所述上级信息分析设备;The upper-level information collection device is used to collect network information of network devices within the jurisdiction and network indicators sent by the lower-level information analysis device, and submit them to the upper-level information analysis device;

所述上级信息分析设备,用于对上级信息采集设备提交的网络信息进行分析,按照预定规则转化为相应的网络指标,并将所述上级信息分析设备分析所得的网络指标和所述上级信息采集设备提交的所述下级分析设备分析所得的网络指标进行汇总。The upper-level information analysis device is configured to analyze the network information submitted by the upper-level information collection device, convert it into corresponding network indicators according to predetermined rules, and combine the network indicators obtained by the analysis of the upper-level information analysis device with the upper-level information collection The network indicators submitted by the device and analyzed by the lower-level analysis device are summarized.

其中,所述信息分析设备包括用于将所述网络信息转化为相应的网络设备资源指标的设备资源管理平面计算单元;和/或用于将网络信息转化为相应的协议层指标的网络管理平面指标计算单元;和/或用于将网络信息转化为相应的业务指标的业务平面指标计算单元。Wherein, the information analysis device includes a device resource management plane calculation unit for converting the network information into corresponding network device resource indicators; and/or a network management plane for converting network information into corresponding protocol layer indicators An indicator calculation unit; and/or a service plane indicator calculation unit for converting network information into corresponding service indicators.

其中所述下级信息分析设备还包括分级同步单元,用于将所述下级信息分析设备的网络指标同步传输到所述上级信息采集设备;Wherein the lower-level information analysis device further includes a hierarchical synchronization unit, configured to synchronously transmit the network indicators of the lower-level information analysis device to the upper-level information collection device;

所述上级信息采集设备还包括接口单元,用于接收来自所述下级信息分析设备的网络指标;The upper-level information collection device also includes an interface unit, configured to receive network indicators from the lower-level information analysis device;

所述上级信息分析设备还包括汇总单元,用于将来自所述下级信息分析设备的网络指标和上级信息分析设备分析得到的网络指标按照预定规则进行汇总。The upper-level information analysis device further includes a summarizing unit for summarizing the network indicators from the lower-level information analysis device and the network indicators analyzed by the upper-level information analysis device according to predetermined rules.

其中,所述局端设备具体包括:Wherein, the central office equipment specifically includes:

与所述用户驻地设备连接的数字用户线接入复接器,用于接入用户到宽带接入服务器;A digital subscriber line access multiplexer connected to the customer premises equipment, used to connect users to broadband access servers;

与所述数字用户线接入复接器宽带连接的宽带接入服务器,用于用户的接入认证;A broadband access server connected to the digital subscriber line access multiplexer by broadband, used for user access authentication;

路由器/三层交换机,用于将所述宽带接入服务器接入互联网。The router/layer 3 switch is used to connect the broadband access server to the Internet.

进一步,所述局端设备还可以包括:与所述宽带接入服务器或路由器/三层交换机连接的服务器组;所述服务器组包括认证服务器和/或门户服务器和/或动态主机配置协议服务器。Further, the central office device may further include: a server group connected to the broadband access server or router/layer 3 switch; the server group includes an authentication server and/or a portal server and/or a Dynamic Host Configuration Protocol server.

其中,所述信息采集设备与所述用户端设备逻辑互通,所述网络信息为用户访问互联网的质量信息。Wherein, the information collection device is logically interoperable with the user end device, and the network information is the quality information of the user's access to the Internet.

其中,所述信息采集设备与所述数字用户线接入复接器逻辑互通,所述网络信息为用户的连接信息。Wherein, the information collection device communicates logically with the digital subscriber line access multiplexer, and the network information is the connection information of the user.

其中,所述信息采集设备与所述宽带接入服务器逻辑互通,所述网络信息为用户的接入信息。Wherein, the information collection device communicates logically with the broadband access server, and the network information is user access information.

其中,所述信息采集设备与所述路由器/三层交换机逻辑互通,所述网络信息包括路由器/三层交换机的性能信息和路由信息。Wherein, the information collection device communicates logically with the router/layer 3 switch, and the network information includes performance information and routing information of the router/layer 3 switch.

其中,所述信息采集设备与所述服务器组逻辑互通,所述网络信息为所述服务器组与所述宽带接入服务器之间的交换信息。Wherein, the information collection device and the server group communicate logically, and the network information is information exchanged between the server group and the broadband access server.

其中,所述信息采集设备还包括信息格式转换单元,用于将所述网络信息进行格式转化;所述信息分析设备还包括信息格式转换单元,用于将所述来自信息采集设备的信息进行格式转化。Wherein, the information collection device further includes an information format conversion unit for converting the network information into a format; the information analysis device further includes an information format conversion unit for converting the information from the information collection device into a format transform.

与现有技术相比,本发明的有益效果是:本发明在现有的宽带网络系统中增添了信息采集设备和信息分析设备,信息采集设备分级提取宽带网络系统中各层设备中的网络信息,这些信息经过信息分析设备的分级抽象、归纳后,得到各种宽带网络的指标,由于所述网络指标将原始的网络信息转化为能够反映网络运行情况的网络指标,因此用户通过网络指标显示的数据能够对宽带网络的质量进行评估,进一步可以对宽带网络系统进行日常网络维护,当发现指标数据异常时,直接根据网络指标进行故障定位,而不再需要从每个网络设备上采集原始数据,从而缩短了故障排除时间。Compared with the prior art, the beneficial effects of the present invention are: the present invention adds information collection equipment and information analysis equipment to the existing broadband network system, and the information collection equipment extracts the network information in each layer of equipment in the broadband network system hierarchically After the information is classified, abstracted and summarized by the information analysis equipment, various broadband network indicators are obtained. Since the network indicators convert the original network information into network indicators that can reflect the network operation, the user's network indicators displayed The data can evaluate the quality of the broadband network, and can further carry out daily network maintenance on the broadband network system. When the index data is found to be abnormal, the fault location can be performed directly according to the network index, instead of collecting raw data from each network device. This reduces troubleshooting time.

本发明的一个优点在于:本发明的信息采集设备中信息的采集可以来自用户端设备层、DSLAM层、BAS层、路由器/三层交换机层和服务器层中的任意一层或多个层,每层采集不同的信息,从各层指标反映用户的上网过程,使得网络指标更加具有可靠性。An advantage of the present invention is: the collection of information in the information collection device of the present invention can come from any one or more layers in the client equipment layer, DSLAM layer, BAS layer, router/three-layer switch layer and server layer, each Different layers collect different information, and reflect the user's online process from the indicators of each layer, making the network indicators more reliable.

另外,本发明的另一个优点在于将网络指标的表现形式按照应用类型进行分类,分为状态指标、范围指标和信息指标,用户根据不同的网络指标类型能够清晰的获悉目前网络的运行情况,并且能够预知某些网络故障。In addition, another advantage of the present invention is that the manifestations of network indicators are classified according to application types, and are divided into status indicators, range indicators and information indicators. Users can clearly learn the current network operation status according to different types of network indicators, and Can predict certain network failures.

并且,在本发明的信息采集设备和信息分析设备中还包括信息格式转换单元,能够将所述网络信息转化为统一的格式,便于信息的处理。In addition, the information collection device and the information analysis device of the present invention also include an information format conversion unit, which can convert the network information into a unified format to facilitate information processing.

进一步,本发明能够应用于分级管理的网络中,因此更加符合现在宽带网络的发展趋势。Further, the present invention can be applied to hierarchically managed networks, so it is more in line with the current development trend of broadband networks.

附图说明 Description of drawings

图1是现有技术中的宽带网络系统框图;Fig. 1 is a block diagram of a broadband network system in the prior art;

图2是第一实施例中的宽带网络系统框图;Fig. 2 is a block diagram of the broadband network system in the first embodiment;

图3是第二实施例中的分级管理的宽带网络系统框图。Fig. 3 is a block diagram of the hierarchically managed broadband network system in the second embodiment.

具体实施方式 Detailed ways

本发明在目前的宽带网络中增添了信息采集设备和信息分析设备,使得宽带网络系统能够通过网络运行指标获悉网络的运行情况,从而为运营商的部门绩效和流程运作考核、市场和管理部门的信息支撑以及网络维护提供了参考依据。本发明的核心在于,信息采集设备提取宽带网络系统中各层设备中的网络信息,这些信息经过信息分析设备的抽象、归纳后,得到各种宽带网络的指标,使用这些指标对宽带网络的质量进行评估,进一步可以对宽带网络系统进行日常网络维护,为网络规划提供依据,并为市场拓展、业务创新和管理决策提供信息支撑。The present invention adds information collection equipment and information analysis equipment to the current broadband network, so that the broadband network system can learn the operation status of the network through the network operation index, thereby providing a basis for the operator's department performance and process operation assessment, market and management departments. Information support and network maintenance provide a reference. The core of the present invention is that the information collection equipment extracts the network information in each layer of equipment in the broadband network system. After the information is abstracted and summarized by the information analysis equipment, various broadband network indicators are obtained, and these indicators are used to determine the quality of the broadband network. The evaluation can further carry out daily network maintenance on the broadband network system, provide basis for network planning, and provide information support for market expansion, business innovation and management decision-making.

本发明所述的宽带网络系统包括以下部分:The broadband network system of the present invention comprises the following parts:

用户端设备:用户端的上网设备,用于运行网络应用程序,在本发明中使用几台终端设备放到运营商处模拟用户上网行为;Client device: the client's Internet access device, used to run the network application program, in the present invention, several terminal devices are used to place at the operator's place to simulate the user's online behavior;

用户驻地设备(CPE,Customer Premises Equipment):用户驻地设备是指用户侧的通讯设备,包括小交换机(PBX,Private Branch Exchange),复接器(multiplexers),调制解调器(modems),编码解码器(codecs),电话等等。用于连接用户端设备到数字用户线接入复接器。Customer Premises Equipment (CPE, Customer Premises Equipment): Customer Premises Equipment refers to the communication equipment on the user side, including private branch exchanges (PBX, Private Branch Exchange), multiplexers (multiplexers), modems (modems), codecs (codecs) ), phone calls, etc. Used to connect customer premises equipment to digital subscriber line access multiplexers.

局端设备:用于将用户接入到互联网,局端设备可以根据业务和用户的需要进行增减,可以包括以下设备:Central office equipment: used to connect users to the Internet. Central office equipment can be increased or decreased according to business and user needs, and can include the following equipment:

数字用户线接入复接器(DSLAM,Digital Subscriber Line AccessMultiplexer):用于连接用户端设备和宽带接入服务器,通常有xDSL/LAN/HFC(x数字用户线/局域网/光纤/同轴混合网)等接入方式;Digital Subscriber Line Access Multiplexer (DSLAM, Digital Subscriber Line AccessMultiplexer): used to connect client equipment and broadband access servers, usually xDSL/LAN/HFC (xDSL/LAN/optical fiber/coaxial hybrid network ) and other access methods;

宽带接入服务器(BAS,Broadband Access Server):主要完成用户的接入;Broadband Access Server (BAS, Broadband Access Server): mainly completes user access;

路由器/三层交换机(L3,Layer 3Switch):用于将宽带接入服务器连接到因特网;Router/Layer 3 switch (L3, Layer 3Switch): used to connect the broadband access server to the Internet;

信息采集设备:信息采集设备是逻辑网元,在物理上可以和其它服务器或者网络设备共用,可以通过一个或一组软件实现,或安装在其它服务器上,用来完成从上述网络设备上获取用户的上网信息,并将这些信息提交给信息分析设备进行下一步的处理;Information collection equipment: Information collection equipment is a logical network element, which can be shared with other servers or network equipment physically, and can be realized by one or a group of software, or installed on other servers, to complete the acquisition of users from the above network equipment Internet access information, and submit this information to the information analysis equipment for further processing;

信息分析设备:信息分析设备是逻辑网元,在物理上可以和其它服务器或者网络设备共用,可以是一个或者一组,它从信息采集设备得到原始的用户上网信息,经过归纳、分析、综合后,得到宽带网络的指标,使用这些指标就可以评估宽带网络的质量,指导网络维护、网络规划和信息支撑。Information analysis equipment: Information analysis equipment is a logical network element, which can be shared with other servers or network equipment physically, and can be one or a group. It obtains the original user online information from the information collection equipment, and after induction, analysis, and synthesis , get the indicators of the broadband network, use these indicators to evaluate the quality of the broadband network, guide network maintenance, network planning and information support.

随着宽带网络业务的增多,实现不同功能的网络设备也不断的增多,例如,在所述的宽带网络系统中还可能包括服务器组,该服务器组在宽带网络系统中与宽带接入服务器或路由器/三层交换机连接,所述服务器组可以包括以下的一种或多种服务器:With the increase of broadband network services, the number of network devices realizing different functions is also increasing. For example, the broadband network system may also include a server group, which is connected with a broadband access server or router in the broadband network system. / Layer 3 switch connection, the server group may include one or more of the following servers:

认证服务器:AAA是验证、授权和计费(Authentication,Authorization andAccounting)的简称,提供一个用来对验证、授权和计费这三种安全功能进行配置的一致的框架。而AAA通常使用远程认(验)证拔号用户服务协议(Radius,Remote Authentication Dial-In User Service)来完成。认证服务器就是一台实现Radius协议的PC或者网络设备,通过和宽带接入服务器配合,完成用户的验证、授权和计费;Authentication server: AAA is the abbreviation of Authentication, Authorization and Accounting (Authentication, Authorization and Accounting), which provides a consistent framework for configuring the three security functions of authentication, authorization and accounting. And AAA usually uses Remote Authentication Dial-In User Service Protocol (Radius, Remote Authentication Dial-In User Service) to complete. The authentication server is a PC or network device that implements the Radius protocol, and cooperates with the broadband access server to complete user authentication, authorization and billing;

门户(Portal)服务器:Portal服务是ISP(Internet Service Provider,网络服务供应商)提供给用户的一种新型业务,使用户可以通过访问门户服务器来灵活的选择适合用户自己的业务,或者提供相关网络资源(如HTTP连接,FTP下载等);Portal server: Portal service is a new type of service provided by ISP (Internet Service Provider, Internet Service Provider) to users, so that users can flexibly choose their own business by accessing the portal server, or provide related network services. Resources (such as HTTP connections, FTP downloads, etc.);

动态主机配置协议服务器(DHCP:Dynamic Host Configuration Protocol):DHCP服务器能自动地为网络中的客户机分配IP地址、子网掩码以及缺省网关、DNS服务器和WINS服务器的IP地址。它使网络管理员可以远程对每台计算机上的TCP/IP参数进行配置,一切设置的修改只需直接在服务器上即可完成。Dynamic Host Configuration Protocol server (DHCP: Dynamic Host Configuration Protocol): The DHCP server can automatically assign IP addresses, subnet masks, default gateways, DNS servers, and WINS servers to clients in the network. It enables network administrators to remotely configure TCP/IP parameters on each computer, and all settings can be modified directly on the server.

本发明的一个优点在于:信息的采集分为几个层次,分别为用户端设备层、DSLAM层、BAS层、路由器/三层交换机层和服务器层,每层采集不同的信息,从各层指标反映用户的上网过程。信息采集设备和信息分析设备只要能够在逻辑上与需要采集信息的网络设备逻辑互通。在实际应用本发明时,可以根据用户的需要选择一个或多个需要采集信息的网络设备层。An advantage of the present invention is: the collection of information is divided into several levels, is respectively client equipment layer, DSLAM layer, BAS layer, router/three-layer switch layer and server layer, and each layer collects different information, from each layer index Reflect the user's online process. Information collection equipment and information analysis equipment only need to be able to logically communicate with network equipment that needs to collect information. When the present invention is actually applied, one or more network equipment layers that need to collect information can be selected according to the needs of the user.

信息分析设备将从信息采集设备获取的各种网络信息按照一定的计算方法转化为网络指标,本发明的另一个优点在于将网络指标的表现形式按照应用类型进行分类,用户根据不同的网络指标类型能够清晰的获悉目前网络的运行情况,并且能够预知某些网络故障。所述的指标类型包括:The information analysis device converts various network information obtained from the information collection device into network indicators according to a certain calculation method. Another advantage of the present invention is that the manifestations of network indicators are classified according to application types. Can clearly know the current network operation, and can predict some network failures. The types of indicators described include:

1、状态指标1. Status indicators

对于某些指标(例如:物理层链路状态),在网络正常时应该保持在一定的状态,如果状态发生变化,则预示着网络出现异常。这种类型的指标本发明称为状态指标。例如:将BAS上快速以太网3/0/0的当前物理层状态为一个状态指标:物理层状态正常情况下状态应该是保持不变,如果某段时间物理层状态指标发生变化(例如:物理层状态由UP变成DOWN),则预示网络可能出现异常,例如:对端设备出现故障等等。For some indicators (for example: physical layer link state), it should be kept in a certain state when the network is normal, and if the state changes, it indicates that the network is abnormal. This type of indicator is referred to herein as a status indicator. For example: the current physical layer status of Fast Ethernet 3/0/0 on the BAS is used as a status indicator: the status of the physical layer status should remain unchanged under normal circumstances, if the physical layer status indicator changes in a certain period of time (for example: physical If the status of the layer changes from UP to DOWN), it indicates that there may be an abnormality in the network, for example: the peer device is faulty and so on.

2、范围指标2. Range indicators

对于一些指标,在网络正常时应该在一定的范围之内,如果指标超出这个范围,则往往预示着网络出现异常。这种类型的指标本文称为范围指标。例如:将BAS上5分钟的CPU占用率平均值定义为一个范围指标:平均CPU占用率,正常情况下平均CPU占用率应该小于20%,如果某段时间平均CPU占用率为90%,则预示网络可能出现异常,例如:某条链路时通时断导致OSPF协议反复计算等等。For some indicators, they should be within a certain range when the network is normal. If the indicators exceed this range, it often indicates that the network is abnormal. This type of indicator is referred to herein as a range indicator. For example: define the average CPU usage rate on the BAS for 5 minutes as a range indicator: average CPU usage rate, under normal circumstances the average CPU usage rate should be less than 20%, if the average CPU usage rate for a certain period of time is 90%, it indicates Anomalies may occur on the network, for example, a certain link is connected and disconnected from time to time, causing repeated calculations of the OSPF protocol, and so on.

3、信息指标3. Information indicators

对于一些指标,主要是用于分析用户的网络行为,运营商可以利用这些指标进行用户行为分析,为提高网络质量提供参考信息。这些指标不存在范围问题,例如:用户访问的站点。For some indicators, they are mainly used to analyze users' network behaviors. Operators can use these indicators to analyze user behaviors and provide reference information for improving network quality. There is no scope issue with these metrics, for example: sites visited by users.

信息分析设备根据从网络设备上采集的网络信息,使用如下的计算单元计算各设备层的网络指标,对于网络信息转化为网络指标的方法可以根据日常网络运行的情况决定,将在下文中阐述。The information analysis equipment uses the following calculation units to calculate the network indicators of each equipment layer according to the network information collected from the network equipment. The method of converting network information into network indicators can be determined according to the daily network operation conditions, which will be explained below.

1、设备资源管理平面计算单元1. Device resource management plane computing unit

设备资源管理平面计算单元主要分析网络设备资源方面的指标。例如:将相关的网络信息转化为CPU占用率、内存占用率等。将网络信息转化为相应的网络指标的方法可以按照下述方法执行:The device resource management plane computing unit mainly analyzes the indicators of network device resources. For example: convert relevant network information into CPU usage rate, memory usage rate, etc. The method for converting network information into corresponding network indicators may be implemented in the following manner:

以内存占用率为例,定义一个具体的指标的过程如下:Taking memory usage as an example, the process of defining a specific indicator is as follows:

指标名称:内存占用率,该指标表示在指定的统计时间设备内存占用率的当前值,如果设备是集中转发,此处分析系统的内存占用率;如果设备是分布式转发,此处分析主控板和各接口板的内存占用率;Indicator name: memory usage rate, this indicator indicates the current value of the device memory usage rate at the specified statistical time, if the device is centralized forwarding, the memory usage rate of the system is analyzed here; if the device is distributed forwarding, the master control is analyzed here board and the memory usage of each interface board;

计算方法可以按照如下公式:The calculation method can be according to the following formula:

内存占用率=设备上采集的内存占用率Memory occupancy = memory occupancy collected on the device

上限值:内存占用率的平均值*150%Upper limit: average value of memory usage * 150%

下限值:内存占用率的平均值*50%Lower limit: average value of memory usage * 50%

考核对象:网络设备上内存资源的使用情况或者程序的运行状态。然后用户可以根据该指标显示的数据可能存在的故障进行预测,并进行故障定位。当内存占用率过高时,有可能存在的故障原因包括:系统存在内存泄漏;路由数目增加;网络上出现黑客或者病毒攻击,导致占用内存资源,如:MAC表项增多、ARP表项增多,连接到设备的TCP连接增多;Assessment object: the use of memory resources on the network device or the running status of the program. Then the user can predict possible faults based on the data displayed by the indicator and perform fault location. When the memory usage rate is too high, possible causes include: memory leaks in the system; increase in the number of routes; hackers or virus attacks on the network, which occupy memory resources, such as: more MAC entries, more ARP entries, Increased number of TCP connections to the device;

当内存占用率过低时,有可能存在的现象为路由数目减少。When the memory usage is too low, there may be a decrease in the number of routes.

2、网络管理平面指标计算单元:网络管理平面指标计算单元主要是按照分层的方法分析各层的指标,具体包括:2. Network management plane indicator calculation unit: The network management plane indicator calculation unit mainly analyzes the indicators of each layer according to the layered method, specifically including:

2.1物理层指标2.1 Physical layer indicators

例如:物理层的接口状态,快速以太网3/0/0的物理层接口状态指标为“UP”,因此当快速以太网3/0/0的接口状态变成“DOWN”时,说明此时可以出现故障;For example: the interface status of the physical layer, the physical layer interface status indicator of Fast Ethernet 3/0/0 is "UP", so when the interface status of Fast Ethernet 3/0/0 changes to "DOWN", it means that at this time can malfunction;

2.2链路层指标2.2 Link layer indicators

例如:数据链路层的端口速率,ARP表大小等例如:快速以太网3/0/0的数据链路层端口速率指标为“100M全双工”,因此当快速以太网3/0/0的的数据链路层端口速率变成”10M半双工”时,说明此时可以出现故障;For example: the port rate of the data link layer, the size of the ARP table, etc. For example: the rate index of the data link layer port of Fast Ethernet 3/0/0 is "100M full duplex", so when Fast Ethernet 3/0/0 When the port speed of the data link layer becomes "10M half-duplex", it means that a fault may occur at this time;

2.3网络层指标2.3 Network layer indicators

例如:路由表大小等;For example: routing table size, etc.;

2.4应用层指标2.4 Application layer indicators

例如:NAT表大小等;For example: NAT table size, etc.;

3、业务平面指标计算单元3. Business plane indicator calculation unit

业务平面指标计算单元主要是针对各个电信业务的关键指标进行统计和分析。不同的接入方式有不同的关键指标,例如:PPPOE类用户网络指标包括在线用户数,PPP拨号成功率等;Portal类用户网络指标包括在线用户数,Portal成功率等。The service plane indicator calculation unit is mainly for statistics and analysis of key indicators of various telecommunication services. Different access methods have different key indicators. For example, PPPOE user network indicators include the number of online users, PPP dial-up success rate, etc.; Portal user network indicators include the number of online users, Portal success rate, etc.

以下列举几个应用本发明的具体实施例。Several specific examples of applying the present invention are listed below.

第一实施例:图2为本实施例中的宽带网络系统框图。如图所示,所述的宽带网络系统包括:用户端设备1、用户驻地设备0、BAS3、连接用户端设备1和BAS3的DSLAM2、路由器/三层交换机4、服务器组5和信息采集设备6以及信息分析设备7。用户端设备1通过用户驻地设备0和DSLAM2接入到BAS3,BAS3和服务器组5通过路由器/三层交换机4将用户接入到因特网,所述服务器组包括认证服务器51、Portal服务器52和动态主机配置协议服务器53。图中的虚线表示信息采集设备6和信息分析设备7在逻辑上与宽带网络系统中的各层设备在逻辑上互通。另外,为了使得从各层网络设备采集来的数据便于处理,在信息采集设备6和信息分析设备7中还包括信息格式转换单元61和信息格式转换单元74。The first embodiment: FIG. 2 is a block diagram of the broadband network system in this embodiment. As shown in the figure, the broadband network system includes: customer terminal equipment 1, customer premises equipment 0, BAS3, DSLAM2 connecting customer terminal equipment 1 and BAS3, router/layer 3 switch 4, server group 5 and information collection equipment 6 and an information analysis device 7 . Client equipment 1 is connected to BAS3 through customer premises equipment 0 and DSLAM2, and BAS3 and server group 5 connect users to the Internet through router/layer 3 switch 4, and said server group includes authentication server 51, Portal server 52 and dynamic host The protocol server 53 is configured. The dotted line in the figure indicates that the information collection device 6 and the information analysis device 7 logically communicate with each layer of equipment in the broadband network system. In addition, in order to facilitate the processing of data collected from network devices at various layers, the information collection device 6 and the information analysis device 7 also include an information format conversion unit 61 and an information format conversion unit 74 .

在进行网络设备信息采集时,信息采集设备6将从各个网络设备采集的网络信息经过信息格式转换单元61进行格式转换后,传输给信息分析设备7,信息分析设备7包括设备资源管理平面计算单元71、网络管理平面指标计算单元72和业务平面指标计算单元73,所述计算单元从网络信息中分别获取相应的网络信息,然后按照转化为相应的网络指标,所述网络指标的类型分别包括状态指标、范围指标和消息指标,当信息分析设备发现计算出的指标不在正常的取值范围内,就可以认为网络出现异常,网络管理人员根据指标数据进行相应的处理。When collecting network device information, the information collection device 6 transmits the network information collected from each network device to the information analysis device 7 after format conversion by the information format conversion unit 61, and the information analysis device 7 includes a device resource management plane computing unit 71. The network management plane indicator calculation unit 72 and the service plane indicator calculation unit 73, the calculation units respectively obtain corresponding network information from the network information, and then convert them into corresponding network indicators, and the types of the network indicators include status respectively Indicators, range indicators, and message indicators. When the information analysis equipment finds that the calculated indicators are not within the normal value range, it can be considered that the network is abnormal, and the network management personnel will perform corresponding processing according to the indicator data.

对于一个大型网络系统来说,网络设备可能很多,常常需要对网络进行分级管理,如果只使用一台信息采集设备或者信息分析设备来对所有的设备进行评估,不仅性能上不易达到要求,而且不容易管理,因此本发明还提供了将信息采集设备和信息分析设备分级应用的方法。在网络分级管理中,可以包括多个信息收集设备和多个信息分析设备,也可以包括多个信息收集设备和一个信息分析设备,或者包括一个信息收集设备和多个信息分析设备。For a large-scale network system, there may be many network devices, and it is often necessary to manage the network hierarchically. If only one information collection device or information analysis device is used to evaluate all the devices, not only the performance is not easy to meet the requirements, but also the It is easy to manage, so the present invention also provides a method for hierarchically applying information collection equipment and information analysis equipment. In hierarchical network management, multiple information collection devices and multiple information analysis devices may be included, multiple information collection devices and one information analysis device may be included, or one information collection device and multiple information analysis devices may be included.

下面描述在多个信息收集设备和多个信息分析设备时的一种应用情况:The following describes an application situation when there are multiple information collection devices and multiple information analysis devices:

第二实施例:网络设备分级运行环境下,本发明将信息采集设备和信息分析设备分层,分别分为上级信息采集设备、下级信息采集设备和上级信息分析设备、下级信息分析设备。Embodiment 2: In the hierarchical operating environment of network equipment, the present invention divides information collection equipment and information analysis equipment into layers, and divides them into upper-level information collection equipment, lower-level information collection equipment, upper-level information analysis equipment, and lower-level information analysis equipment.

图3为本实施例中的分级管理的宽带网络系统框图。如图所示,所述的宽带网络系统包括:用户端设备1、用户驻地设备0、BAS3、连接用户端设备1和BAS3的DSLAM2、路由器/三层交换机4、服务器组5和下级信息采集设备6、下级信息分析设备7以及上级信息采集设备8和上级信息分析设备9。用户端设备1通过用户驻地设备0和DSLAM2接入到BAS3,BAS3和服务器组5通过路由器/三层交换机4将用户接入到因特网,所述服务器组包括认证服务器51、Portal服务器52和动态主机配置协议服务器53。图中的虚线表示信息采集设备和信息分析设备在逻辑上与宽带网络系统中的各层设备在逻辑上互通。所述下级信息分析设备7除了包括设备资源管理平面计算单元71、网络管理平面指标计算单元72和业务平面指标计算单元73,还包括分级同步单元75;所述上级信息采集设备8还包括接口单元81,所述上级信息分析设备除了包括设备资源管理平面计算单元91、网络管理平面指标计算单元92和业务平面指标计算单元93,还包括汇总单元94。Fig. 3 is a block diagram of the hierarchically managed broadband network system in this embodiment. As shown in the figure, the broadband network system includes: user end equipment 1, user premises equipment 0, BAS3, DSLAM2 connecting user end equipment 1 and BAS3, router/layer 3 switch 4, server group 5 and lower-level information collection equipment 6. Lower-level information analysis equipment 7, upper-level information collection equipment 8, and upper-level information analysis equipment 9. Client equipment 1 is connected to BAS3 through customer premises equipment 0 and DSLAM2, and BAS3 and server group 5 connect users to the Internet through router/layer 3 switch 4, and said server group includes authentication server 51, Portal server 52 and dynamic host The protocol server 53 is configured. The dotted line in the figure indicates that the information collection equipment and the information analysis equipment logically communicate with each layer of equipment in the broadband network system. The lower-level information analysis device 7 includes a device resource management plane calculation unit 71, a network management plane index calculation unit 72, and a service plane index calculation unit 73, and also includes a hierarchical synchronization unit 75; the upper-level information collection device 8 also includes an interface unit 81. The upper-level information analysis device further includes a summary unit 94 in addition to a device resource management plane calculation unit 91 , a network management plane index calculation unit 92 , and a service plane index calculation unit 93 .

各个下级信息采集设备6分别管理各自辖区的设备,负责收集各自管辖区域内的网络设备的网络信息,然后提交给各层的信息分析设备7进行分析,同时各个信息分析设备7将分析过的网络信息即网络指标,通过分级同步单元75,同步到上级信息采集设备8的接口单元81上;上级信息采集设备8不仅收集自己管辖区的网络设备信息,而且通过接口单元81收集下层设备的网络信息,因此在上级信息采集设备8上,汇集全网设备的宽带统计数据,形成全网管理数据中心,用户可以对全网数据进行统计、分析。另外,由于收集到的网络信息在格式上存在差异,为了便于信息分析设备的处理,在信息采集设备和信息分析设备中还分别包括信息格式转换单元,在本实施例中仅以信息格式转换单元置于下级信息采集设备和下级信息分析设备中的情况为例进行说明,即图中所示的信息格式转换单元61和信息格式转换单元74,将收集到的网络信息转换成统一的内部格式。信息分析设备9将从上级信息采集设备8中获取的本管理区的原始网络信息转化为各种网络指标,而从接口单元81获取的下级设备的网络指标直接传输到汇总单元94,汇总单元94将全网的网络指标进行汇总,输出指标信息给用户,用户根据显示的指标信息进行网络维护。Each lower-level information collection device 6 manages the devices in their respective jurisdictions, is responsible for collecting the network information of network devices in their respective jurisdictions, and then submits it to the information analysis devices 7 of each layer for analysis. At the same time, each information analysis device 7 will analyze the network information The information is the network index, which is synchronized to the interface unit 81 of the upper-level information collection device 8 through the hierarchical synchronization unit 75; Therefore, on the upper-level information collection device 8, the broadband statistical data of the entire network equipment is collected to form a network-wide management data center, and users can perform statistics and analysis on the data of the entire network. In addition, due to the difference in the format of the collected network information, in order to facilitate the processing of the information analysis equipment, the information collection equipment and the information analysis equipment also include information format conversion units respectively. In this embodiment, only the information format conversion unit The case of being placed in the lower-level information collection device and the lower-level information analysis device is described as an example, that is, the information format conversion unit 61 and the information format conversion unit 74 shown in the figure convert the collected network information into a unified internal format. The information analysis device 9 converts the original network information of the management area obtained from the upper-level information collection device 8 into various network indicators, and the network indicators of the lower-level equipment obtained from the interface unit 81 are directly transmitted to the summary unit 94, and the summary unit 94 Summarize the network indicators of the entire network, output the indicator information to the user, and the user performs network maintenance according to the displayed indicator information.

以上所述仅是本发明的优选实施方式,应当指出,对于本技术领域的普通技术人员来说,在不脱离本发明原理的前提下,还可以作出若干改进和润饰,这些改进和润饰也应视为本发明的保护范围。The above is only a preferred embodiment of the present invention, it should be pointed out that for those of ordinary skill in the art, without departing from the principle of the present invention, some improvements and modifications can also be made, and these improvements and modifications should also be It is regarded as the protection scope of the present invention.

Claims (11)

1.一种宽带网络系统,包括:1. A broadband network system, comprising: 用户端设备,用于运行网络应用程序;Client devices for running web applications; 局端设备,用于将用户接入到互联网;Central office equipment, used to connect users to the Internet; 连接用户端设备和局端设备的用户驻地设备;Customer premises equipment connecting the customer end equipment and the central office equipment; 其特征在于,所述局端设备包括:It is characterized in that the central office equipment includes: 信息采集设备,用于采集网络设备的网络信息,所述信息采集设备包括上级信息采集设备和下级信息采集设备;Information collection equipment, used to collect network information of network equipment, said information collection equipment includes upper-level information collection equipment and lower-level information collection equipment; 信息分析设备,用于接收来自信息采集设备的网络信息,并按照预定规则转化为相应的网络指标,所述信息分析设备包括上级信息分析设备和下级信息分析设备;An information analysis device, configured to receive network information from an information collection device, and convert it into corresponding network indicators according to predetermined rules, and the information analysis device includes an upper-level information analysis device and a lower-level information analysis device; 所述下级信息采集设备,用于收集管辖区域内的网络设备的网络信息,提交给所述下级信息分析设备;The lower-level information collection device is used to collect network information of network devices within the jurisdiction and submit it to the lower-level information analysis device; 所述下级信息分析设备,用于对下级信息采集设备提交的网络信息进行分析,并按照预定规则转化为相应的网络指标,并将所述网络指标发送给上级信息采集设备;The lower-level information analysis device is used to analyze the network information submitted by the lower-level information collection device, convert it into corresponding network indicators according to predetermined rules, and send the network indicators to the upper-level information collection device; 所述上级信息采集设备,用于收集管辖区域内的网络设备的网络信息以及所述下级信息分析设备发送的网络指标,提交给所述上级信息分析设备;The upper-level information collection device is used to collect network information of network devices within the jurisdiction and network indicators sent by the lower-level information analysis device, and submit them to the upper-level information analysis device; 所述上级信息分析设备,用于对上级信息采集设备提交的网络信息进行分析,按照预定规则转化为相应的网络指标,并将所述上级信息分析设备分析所得的网络指标和所述上级信息采集设备提交的所述下级分析设备分析所得的网络指标进行汇总。The upper-level information analysis device is configured to analyze the network information submitted by the upper-level information collection device, convert it into corresponding network indicators according to predetermined rules, and combine the network indicators obtained by the analysis of the upper-level information analysis device with the upper-level information collection The network indicators submitted by the device and analyzed by the lower-level analysis device are summarized. 2.根据权利要求1所述的宽带网络系统,其特征在于:所述信息分析设备包括用于将所述网络信息转化为相应的网络设备资源指标的设备资源管理平面计算单元;和/或用于将网络信息转化为相应的协议层指标的网络管理平面指标计算单元;和/或用于将网络信息转化为相应的业务指标的业务平面指标计算单元。2. The broadband network system according to claim 1, wherein the information analysis device includes a device resource management plane computing unit for converting the network information into a corresponding network device resource index; and/or using A network management plane indicator calculation unit for converting network information into corresponding protocol layer indicators; and/or a service plane indicator calculation unit for converting network information into corresponding service indicators. 3.根据权利要求2所述的宽带网络系统,其特征在于:所述下级信息分析设备还包括分级同步单元,用于将所述下级信息分析设备的网络指标同步传输到所述上级信息采集设备;所述上级信息采集设备还包括接口单元,用于接收来自所述下级信息分析设备的网络指标;所述上级信息分析设备还包括汇总单元,用于将来自所述下级信息分析设备的网络指标和上级信息分析设备分析得到的网络指标按照预定规则进行汇总。3. The broadband network system according to claim 2, characterized in that: the lower-level information analysis equipment further includes a hierarchical synchronization unit for synchronously transmitting the network indicators of the lower-level information analysis equipment to the upper-level information collection equipment ; The upper-level information collection device also includes an interface unit for receiving network indicators from the lower-level information analysis device; the upper-level information analysis device also includes a summary unit for receiving the network indicators from the lower-level information analysis device The network indicators analyzed with the upper-level information analysis equipment are summarized according to predetermined rules. 4.根据权利要求1至3中任意一个所述的宽带网络系统,其特征在于,所述局端设备具体包括:4. The broadband network system according to any one of claims 1 to 3, wherein the central office equipment specifically includes: 与所述用户驻地设备连接的数字用户线接入复接器,用于接入用户到宽带接入服务器;A digital subscriber line access multiplexer connected to the customer premises equipment, used to connect users to broadband access servers; 与所述数字用户线接入复接器宽带连接的宽带接入服务器,用于用户的接入认证;A broadband access server connected to the broadband access multiplexer of the digital subscriber line, used for user access authentication; 路由器/三层交换机,用于将所述宽带接入服务器接入互联网。The router/layer 3 switch is used to connect the broadband access server to the Internet. 5.根据权利要求4所述的宽带网络系统,其特征在于,所述局端设备还包括:与所述宽带接入服务器或路由器/三层交换机连接的服务器组;所述服务器组包括认证服务器和/或门户服务器和/或动态主机配置协议服务器。5. The broadband network system according to claim 4, wherein the central office equipment also includes: a server group connected to the broadband access server or router/layer 3 switch; the server group includes an authentication server and/or Portal Server and/or Dynamic Host Configuration Protocol Server. 6.根据权利要求5所述的宽带网络系统,其特征在于:所述信息采集设备与所述用户端设备逻辑互通,所述网络信息为用户访问互联网的质量信息。6 . The broadband network system according to claim 5 , wherein the information collection device is logically interoperable with the client device, and the network information is the quality information of the user's access to the Internet. 7 . 7.根据权利要求5所述的宽带网络系统,其特征在于:所述信息采集设备与所述数字用户线接入复接器逻辑互通,所述网络信息为用户的连接信息。7. The broadband network system according to claim 5, characterized in that: the information collection device is logically interoperable with the digital subscriber line access multiplexer, and the network information is user connection information. 8.根据权利要求5所述的宽带网络系统,其特征在于:所述信息采集设备与所述宽带接入服务器逻辑互通,所述网络信息为用户的接入信息。8 . The broadband network system according to claim 5 , wherein the information collection device communicates logically with the broadband access server, and the network information is user access information. 9.根据权利要求5所述的宽带网络系统,其特征在于:所述信息采集设备与所述路由器/三层交换机逻辑互通,所述网络信息包括路由器/三层交换机的性能信息和路由信息。9 . The broadband network system according to claim 5 , wherein the information collection device communicates logically with the router/layer 3 switch, and the network information includes performance information and routing information of the router/layer 3 switch. 10.根据权利要求5所述的宽带网络系统,其特征在于:所述信息采集设备与所述服务器组逻辑互通,所述网络信息为所述服务器组与所述宽带接入服务器之间的交换信息。10. The broadband network system according to claim 5, characterized in that: the information collection device and the server group are logically interoperable, and the network information is exchanged between the server group and the broadband access server information. 11.根据权利要求1至3中任意一个所述的宽带网络系统,其特征在于:所述信息采集设备还包括信息格式转换单元,用于将所述网络信息进行格式转化;所述信息分析设备还包括信息格式转换单元,用于将所述来自信息采集设备的信息进行格式转化。11. The broadband network system according to any one of claims 1 to 3, characterized in that: the information collection device also includes an information format conversion unit for converting the network information into formats; the information analysis device An information format conversion unit is also included, configured to convert the format of the information from the information collection device.
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