CN108229696A - Spraying industry engineering Service Operation management platform system - Google Patents
Spraying industry engineering Service Operation management platform system Download PDFInfo
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- CN108229696A CN108229696A CN201711401343.9A CN201711401343A CN108229696A CN 108229696 A CN108229696 A CN 108229696A CN 201711401343 A CN201711401343 A CN 201711401343A CN 108229696 A CN108229696 A CN 108229696A
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Abstract
Spraying industry engineering Service Operation management platform system disclosed by the invention includes installing young system, and the young system of installation includes installing single submission module, the single confirmation module of installation, installation list distribution module and the single examination of installation and payment module；Installation is single to submit module to include customer site module, Installation Options module and set-up time module；Installation is single to confirm that module includes the single validation module of installation, installation material stock module, installation logistics module and installation negotiation module；The single distribution module of installation includes worksheet processing module and routing module；The single examination of installation and payment module check and accept module, client installs examination module and install payment module including the single execution module of installation, supplier's installation examination module, engineer's installation.Using the present invention make the overall process transparence of flow after sale, visualization, being tracked, integrate the whole process information management to client, realization each link of spray equipment business administration interconnects, realization remote control, quick diagnosis, remote processing failure etc..
Description
Technical field
The present invention relates to a kind of service and operation of spraying industry, more particularly to a kind of spraying industry engineering Service Operation
Management platform system.
Background technology
For existing spraying industry from repair is installed to, service and the links runed are mutual indepedent, not only need to throw
Enter great manpower and materials, can also take more time, this can not also form the efficient, service of high-quality, low cost and fortune
Battalion.
Invention content
In view of this, the purpose of the present invention is to provide a kind of spraying industries that can integrate spraying industry service business circuit
Engineering Service operation management plateform system.
In order to achieve the above objectives, solution of the invention is：
Spraying industry engineering Service Operation management platform system including the young system of installation, is installed young system and is included：Installation is single
The single confirmation module of module, installation, the single distribution module of installation and the single examination of installation and payment module are submitted, wherein：
(1), installation is single submits module to include：Customer site module, Installation Options module and set-up time module；Wherein：
Customer site module installs customer site information as follows for setting：Customer information and installation site information are installed,
Customer information is installed and includes customer name, customer contact and trade connection phone；Installation site information includes installation station's field of points
Institute's title, installation site address, installation site contact and installation website telephone number；Installation Options module includes at least as follows
Installation Options：Combined set meal A, installation combined set meal B and customized installation set meal are installed；Set-up time module is used to set such as
Lower set-up time information：Specific set-up time, installation period and auxiliary information；
Installation is single to submit module according to installation customer site information, Installation Options and the set-up time information set, raw
It is single into installation；
(2), installation is single confirms that module includes：The single validation module of installation, installation material stock module, installation logistics
Module and installation negotiation module；Wherein：
The single validation module of installation confirms the single validity of generated installation, the validity for installing customer information；
Material is installed and stocks up module to effectively installing list, the material according to needed for having set Installation Options to supplier's transmission effectively installation list
It is single, and receive the practical store list of supplier's feedback；Installation site information of the logistics module according to installation client is installed, to installation
Logistics provider sends practical store list, and receives the installation logistics information of installation logistics provider's feedback；Installation negotiation module will install object
Stream information feeds back to set-up time module, and set-up time module sets corresponding set-up time information accordingly；
(3), single distribution module is installed to include：Worksheet processing module and routing module；Wherein：
Worksheet processing module sends worksheet processing request according to setting installation fee to each fitting-up gang；Worksheet processing module is according to the agreed-upon price received
Request determines fitting-up gang's list without agreed-upon price and is sent to routing module；Routing module is according to receiving without agreed-upon price fitting-up gang
Installation to be designated is singly routed to no agreed-upon price fitting-up gang under one's name by list；
(4), the single examination of installation and payment module：It installs including the single execution module of installation, supplier and checks and accepts module, engineer
Module is checked and accepted in installation, client installs and checks and accepts module and installation payment module；Wherein：
The single execution module of installation receives the installation execution information for the fitting-up gang for performing installation, and is installed to supplier and check and accept mould
Block sends supplier and installs examination request；Supplier, which installs, checks and accepts module according to the supplier's installation acceptance(check) letter received
Breath installs examination module transmission engineer's installation to engineer and checks and accepts request；Do not conform to if engineer installs to check and accept module and receive
The engineer of lattice installs acceptance information, then sending installation to the single execution module of installation performs request, is checked and accepted until engineer installs
After module receives qualified engineer's installation acceptance information, engineer's installation examination module sends to installation payment module and pays
Supplier installs first payment request；Installation payment module installs first payment request according to payment provider, is installed to client
It checks and accepts module and sends client's installation examination request；Believe if client installs to check and accept module and receive underproof client and install to check and accept
Breath, then client's installation examination module sends to install to the single execution module of installation performs request；Until client installs examination module and connects
After receiving qualified client's installation acceptance information, client's installation examination module sends payment provider to installation payment module and installs
Remaining fund payment request.
The single examination of installation is further included with payment module supervises module；If engineer installs examination, module receives engineering
Engineer's examination or installation payment module is arranged to receive engineer's installation and check and accept after teacher's examination request not in setting time
Not in setting time, payment provider installs first after qualified information or client installs examination module and receives customs inspection
It arranges to check and accept not in setting time after request or installation payment module is received after client installs acceptance(check) information and do not existed
Payment provider installs remaining fund in setting time, under above-mentioned delay situation, module is supervised to be believed according to the above-mentioned delay received
Breath, generation, which supervises letter and sends supreme state, postpones corresponding module.
The single validation module of installation consults address information, industrial and commercial information and/or loyalty information from network, will
It consults information and carries out validation with the corresponding informance installed on list.
Spraying industry engineering Service Operation management platform system further includes the young system of repair, repairs young system and includes：Repair
It is single to submit module, repair single confirmation module, the single distribution module of repair, repair single execution module and repair single mould of checking and accepting and pay the bill
Block, wherein：
(1), repair is single submits module to include：Repair message module, failure option mod and environment data module；Wherein：
Repair message module setting repair customer site information；Failure option mod sets failure option；Environmental data mould
Block set environment data；
Repair is single to submit module single according to repair Locale information, failure option and environmental data generation repair；
(2), repair is single confirms that module includes：Failure tentative diagnosis module, repair side confirm module, third party's mating die
Maintenance modules under maintenance modules, line, repair material stock module and repair logistics module on block, line；Wherein：
Failure tentative diagnosis module confirms that module sends repair side's confirmation request according to the unidirectional repair side of repair；
Repair side confirms that module coordinates request according to the third party received, and it is single to send repair to third party's fit module；
Maintenance modules confirm that maintenance call or third party match on the line of module transmission according to the repair side received on line
Maintenance call on the line that block is sent is molded, maintenance modules repairs on line and perform request on execution side's transmission line on line；It is tieed up on line
Dispatching module performs ending message until receiving on line, it is single to close repair；
Maintenance modules send material requests according to maintenance call under the line received to repair material stock module under line,
Repair repair store list needed for material stock module generation repair list；
The repair logistics information that repair logistics module sends the repair logistics provider received, is sent under line and repairs mould
Block；
Maintenance modules set maintenance time according to the repair logistics information received under line；
(3), it repairs single distribution module and sends repair worksheet processing request to maintenance crew；
(4), single execution module is repaired to include：Diagnositc decision module, the agreed module of repair and repair execution module；Wherein：
If diagnositc decision module receives correct diagnositc decision information, sending repair execution to repair execution module please
It asks；If diagnositc decision module receives incorrect diagnositc decision information, the agreed request of repair is sent to the agreed module of repair；Dimension
Agreed module is repaiied according to the revision failure diagnosis information received, determines whether that generation revision repair is single and whether to repair object
Material stock module, which is sent, revises repair store list, repairs agreed module and performs request to repair execution module transmission repair；
(5), the single examination of repair and payment module include：The single execution module of repair, supplier repair and check and accept module, engineer
Module is checked and accepted in repair, customer repair checks and accepts module and repair payment module；Wherein：
The single execution module of repair receives the repair execution information for the maintenance crew for performing repair, and is repaired to supplier and check and accept mould
Block sends supplier and repairs examination request；Supplier, which repairs, checks and accepts module according to the supplier's repair acceptance(check) information received
It is repaired to engineer and checks and accepts module transmission engineer's repair examination request；If engineer's repair examination module receives underproof
Engineer repairs acceptance information, then sending repair to the single execution module of repair performs request, until engineer, which repairs, checks and accepts module
After receiving qualified engineer's repair acceptance information, engineer's repair examination module sends to pay and supply to repair payment module
Quotient repairs first payment request；Repair payment module repairs first payment request according to payment provider, is checked and accepted to customer repair
Module sends customer repair and checks and accepts request；If customer repair checks and accepts module and receives underproof customer repair acceptance information,
Customer repair checks and accepts module and performs request to the single execution module transmission repair of repair；Until customer repair, which checks and accepts module, receives conjunction
After the customer repair acceptance information of lattice, customer repair checks and accepts module and sends payment provider repair remaining fund pair to repair payment module
Money is asked.
Spraying industry engineering Service Operation management platform system, further includes construction brigade's certification son's system；Construction brigade's certification is young
System includes：Certification audit submits module and certification audit to confirm module；Wherein：
(1), certification audit submits module to include construction brigade's information module, and construction brigade's information module is according to each engineering of reception
Construction brigade's information of team is sent to certification audit and confirms module；
(2), certification audit confirms that module audits the construction brigade's information received, to auditing the construction brigade passed through,
Transmission contract, and receive the contract of construction brigade's stamped signature.
After using the above scheme, the invention has the advantages that：
First, the overall process transparence of flow, visualization, and flow can be tracked after sale.
2nd, from customer information to equipment management, after-sale service management, the whole process information to client is integrated, realizes spraying
Equipment each link of business administration interconnects.
3rd, the repair of equipment preventive can be solved, solve excessively repair with repairing insufficient contradiction, to equipment running status and
Creation data carries out continuous acquisition, is set by fault modeling and early warning, and equipment fault diagnosis is derived, realizes the prevention of equipment
Property safeguard, to device periodically preventive maintenance down, replace vulnerable part and remind, reduce failure.
4th, remote control, quick diagnosis, remote processing failure etc. are realized.
Description of the drawings
Fig. 1 is the installation procedure block diagram of the present invention.
Fig. 2 is the Maintenance flow diagram of the present invention.
Fig. 3 is the identifying procedure block diagram of the present invention.
Specific embodiment
In order to further explain the technical solution of the present invention, as shown in Figure 1 to Figure 3, come pair below by specific embodiment
The present invention spraying industry engineering Service Operation management platform system be described in detail, while also to the present invention relates to spray
Mist industry engineering Service Operation management platform method is described in detail.
The spraying industry engineering Service Operation management platform system of the present invention, it is main to include the young system of installation.It is set forth below
What is arrived is respectively spraying industry, and in particular to spraying host, spray pipe, spraying terminal, spraying nozzle, spray fan, spray
The spraying apparatus such as mist is automatically controlled, spraying circuit.Wherein, the service such as installation, maintenance, certification, each link runed are spraying industry
Service, each link of operation.
In order to describe conveniently, each participant for participating in above-mentioned each link is defined as below.Supplier is above-mentioned to provide
The supplier of production, preparation and/or the sale of spraying apparatus.Client is the client for receiving above-mentioned provider service, such as order,
Buy above-mentioned spraying apparatus.Fitting-up gang is the fitting-up gang for installing above-mentioned spraying apparatus according to customer requirement.Maintenance crew is
By above-mentioned spraying apparatus according to the maintenance crew for requiring to repair.Fitting-up gang, maintenance crew are referred to as construction brigade, i.e. construction brigade includes
Fitting-up gang, maintenance crew.Installation logistics provider is the logistics provider for undertaking installation material logistics.Repair logistics provider is to undertake repair material object
The logistics provider of stream.In addition, fitting-up gang, maintenance crew can be the staff of same team or different teams, installation logistics provider, repair
Logistics provider can be same mechanism or different mechanisms.That is, fitting-up gang, maintenance crew, installation logistics provider, repair logistics
Quotient is mainly distinguished according to the task of above-mentioned each link.
As shown in Figure 1, the young system of installation mainly includes：Installation is single to submit module, installation are single to confirm the single distribution of module, installation
Module and the single examination of installation and payment module.
(1), installation is single submits module mainly to include：Customer site module, Installation Options module and set-up time module.
Customer site module installs customer site information as follows for setting：Customer information and installation site information are installed.
Client or supplier or the third party authorized through client, supplier, utilize display end, that is, client end interface of display
Or supplier end interface, installation customer site information is set by customer site module.
Customer information is installed and mainly includes customer name, customer contact and trade connection phone.
Installation site information mainly includes installation station's point place title, installation site address, installation site contact and An
Fill site affiliation phone.
Installation Options module includes at least following Installation Options：Combined set meal A, installation combined set meal B and self-defined are installed
Installation set meal.Installation Options module may also include following more installation set meals：Install combined set meal C, installation combined set meal D,
Combined set meal E, installation combined set meal F etc. are installed.Above-mentioned installation set meal contains the equipment letter of specific installation equipment respectively
Breath, such as：Type, specification, model, technological parameter, price, quantity etc..Customized installation set meal mainly enables a customer to root
Following spraying apparatus information needed for according to the demand sets itself of itself：Type, specification, model, technological parameter, price, quantity
Deng, such client set meal can be customized needed for sets itself.
Preferably, Installation Options module, which further includes installation, recommends evaluation set meal module, installation is recommended in evaluation set meal module
Spraying apparatus information as previously described is stored with, and several installations can be gone out according to selected spraying apparatus information setting and recommend set
Meal.Installation recommends evaluation set meal module to be pushed away customized installation set meal with several installations according to customized installation set meal
It recommends set meal and carries out cost performance evaluation respectively, and customized installation set meal and its cost performance and several installations are recommended
Set meal and its cost performance feed back to client or feed back to client end interface respectively.In this way, client, that is, as needed, it sets again
Fixed customized installation set meal, reaches best customer experience.
Set-up time module is used to set following set-up time information：Specific set-up time, installation period and auxiliary information.
Installation is single to submit module according to installation customer site information, Installation Options and the set-up time information set, raw
It is single into installation.Here the single spraying apparatus that can be client's purchase, order of installation, service etc. of spraying.Preferably, on installation list
Comprising above- mentioned information or according to different permissions, each participant can only receive and its above- mentioned information that participate in content related.
For example, the content shown on the installation list that fitting-up gang receives is the above- mentioned information related with installation content, such as installation site, peace
ETL estimated time of loading, facility information to be installed, mounting cost, related logistics information of equipment to be installed etc..Installation is single also to be set comprising correlation
The standby, supplier information of service and third-party vendor's information.Here third-party vendor is provided to the supplier
Other of product or service third-party vendors signs purchase and sale product or service between third-party vendor and the supplier
Contract signs purchase and sale product or the contract of service between the supplier and client.Similarly, the dimension that aftermentioned maintenance crew receives
It is the information related with repair content to repair the content shown on list, such as repairs place, maintenance time, equipment to be repaired, maintenance cost
Related logistics information with, equipment to be repaired etc..Other participants, similar, details are not described herein.
(2), installation is single confirms that module includes：The single validation module of installation, installation material stock module, installation logistics
Module and installation negotiation module.
The single validation module of installation confirms the single validity of generated installation, the validity for installing customer information.
The single validation module of installation can carry out validation according to the installation customer site information that customer site module is set,
Such as the consistency of the corresponding informance of the two is judged with installing the information on list according to installation customer site information.
If the corresponding informance of the two is inconsistent, possible information is wrong, then client end interface can be passed through by installing single validation module
Validation request is sent, and receive client feedback information to client.If the client feedback information content is confirms on installation list
Information, then customer site module modification installation customer site information request is sent, until peace to client according to the confirmation message
The single validation module of dress is judged：Customer site information is installed with installing the information on list, until the two information is consistent.Compared with
Goodly, single validation module is installed and confirms the single validity of generated installation, the validity for installing customer information, is also wrapped
It includes and confirms whether client pays the 5% of expense recorded on installation list.If having paid, confirm that the installation list is effective；It is no
Then, single validation module is installed and confirms that the effect of the installation list is undetermined, client is waited for pay the expense recorded on installation list
5%, and send the above to supplier, client.
In addition, the single validation module of installation can be according to the construction brigade referred in aftermentioned construction brigade's certification son's system
Information carries out validation as previously described.
Preferably, the single validation module of installation can also be consulted from network address information and/or industrial and commercial information and/
Or loyalty information etc., by information is consulted validation is carried out with the corresponding informance installed on list.That is, installation is single effective
Property confirm module can also according to installation list on information keyword, by network enter associated existing following database：
Map data base, industrial and commercial grid database, sincere grid database etc., so as to obtain it is related consult information, and by the access information with
The consistency of corresponding informance on installation list is judged, so as to which the validity single to installation is judged.
Material is installed and stocks up module to effectively installing list, it is single to supplier's transmission effectively installation according to Installation Options have been set
Required store list, and receive the practical store list of supplier's feedback.Logistics module is installed according to the installation site of installation client to be believed
Breath, to installation, logistics provider sends practical store list, and receives the installation logistics information of installation logistics provider's feedback.Negotiation module is installed
Installation logistics information is fed back into set-up time module, set-up time module sets corresponding set-up time information accordingly.
Preferably, installation negotiation module makees following judgement：It obtains in installation logistics information, installation material is object in batches
It flows, in the installation material in multiple batches of logistics, finally reaches the installation material of installation site address, last arrival time；
The last arrival time is compared with set-up time information, judge the material finally reached be the specific set-up time it
Preceding arrival still reaches after the specific set-up time.
If installing negotiation module judgement, the material finally reached was reached after the specific set-up time, and mould is negotiated in installation
Block sends installation logistics information to supplier first, and supplier is linked up accordingly with installation logistics provider.After communication, still can not
It is reached before the specific set-up time, installation negotiation module sends set-up time information change request to client, and client repaiies accordingly
Change set-up time information, with complex stream arrival time reasonable arrangement.In addition, installation negotiation module is according to installation logistics information life
Postpone information, and be sent to supplier into logistics, in case supplier counts, and the steam grade of each logistics provider is judged, as choosing
Select logistics provider, the foundation of part is discussed in logistics.
(3), single distribution module is installed mainly to include：Worksheet processing module and routing module.Here worksheet processing module and routing mould
Block carries out relevant running primarily directed to installation.Certainly, aftermentioned repair can also refer to similar process mode and operate.
Worksheet processing module sets installation fee according on installation list, and worksheet processing request is sent to each fitting-up gang.It has objection to installation fee
, the fitting-up gang for having agreed-upon price sends request of negotiating a price to worksheet processing module.Worksheet processing module is asked according to the agreed-upon price received, is determined without view
Fitting-up gang's list of valency is simultaneously sent to routing module.Routing module, will be to be designated according to receiving without agreed-upon price fitting-up gang list
Installation singly route to no agreed-upon price fitting-up gang under one's name.
Preferably, the single distribution module of installation further includes agreed-upon price module.Agreed-upon price module receives the agreed-upon price request that fitting-up gang sends,
If each fitting-up gang of judgement proposes agreed-upon price request, fitting-up gang is sorted from low to high by free market price, that is to say, that according to peace
Dress expense is ranked up and generates agreed-upon price sequence fitting-up gang list from low to high, and the sequence fitting-up gang list that will negotiate a price is sent to worksheet processing
Module.Worksheet processing module selectes the minimum fitting-up gang of minimum i.e. installation fee that negotiates a price, and installation to be designated is singly routed to installation fee most
Low fitting-up gang is under one's name.
Preferably, the free market price received is fed back to Installation Options module by agreed-upon price module, Installation Options module will be discussed
Valency price carries out corresponding classification, is categorized under corresponding Installation Options item, Installation Options module is according to each under the Installation Options
The price of combined set meal is installed, resets the price undetermined of each installation combined set meal, and by the price undetermined, is sent to supply
Quotient, request supplier confirm the price undetermined, are adjusted.Installation Options module is according to the feedback letter of the supplier received
Breath determines whether to reset the price of each installation combined set meal.
If worksheet processing module has assigned fitting-up gang, and is connected to other fitting-up gangs and sends competition for orders request, worksheet processing to worksheet processing module
Module makees following judgement：
First, the competition for orders installation fee of worksheet processing module judgement competition for orders fitting-up gang is compared with the single Central Plains setting installation fee of installation
It is no to there is agreed-upon price；If without agreed-upon price or competition for orders installation fee than having assigned the agreed-upon price of fitting-up gang low, worksheet processing module work is sentenced as follows
It is fixed；
Worksheet processing module is believed further according to the admission of set-up time information, installation logistics information etc., the aftermentioned appointment fitting-up gang
Breath etc., judges that the appointment fitting-up gang has not carried out installation；Or worksheet processing module sends installation progress to the appointment fitting-up gang and confirms
Request, and according to the feedback information of the appointment fitting-up gang, judge that the appointment fitting-up gang has not carried out installation, then worksheet processing module is to
Fitting-up gang is assigned to send and stops installation instruction, and the competition for orders fitting-up gang is reassigned in life, which becomes new finger
Send fitting-up gang.Worksheet processing module if it is determined that, original that fitting-up gang is assigned to start to install, then worksheet processing module is according to original appointment fitting-up gang
Discuss-price-pupil into agreed-upon price information, and be sent to supplier, in case supplier counts, and judge the agreed-upon price situation of each fitting-up gang, make
To select the foundation of fitting-up gang.
(4), the single examination of installation and payment module mainly include the single execution module of installation, supplier installs examination module, work
Module is checked and accepted in Cheng Shi installations, client installs and checks and accepts module and installation payment module.
The single execution module of installation receives the installation execution information for the fitting-up gang for performing installation, and is installed to supplier and check and accept mould
Block sends supplier and installs examination request.Execution information is installed and mainly includes setter, the admission information for installing material, Yi Jian
Fill progress msg etc..After fitting-up gang installs, installed to supplier and check and accept module transmission supplier installation examination request.Supply
Quotient installs according to supplier checks and accepts supplier's installation examination request that module is sent, and personnel is arranged to make accordingly examination；Acceptance(check)
, it is installed to supplier and checks and accepts module transmission supplier installation acceptance(check) information.If the personnel of arrangement, examination is underproof, then
It is installed to supplier and checks and accepts the unqualified information of module transmission supplier installation examination.Supplier, which installs, checks and accepts module accordingly to installation
Single execution module sends installation list and performs request.Fitting-up gang performs request according to the installation list, makees corresponding rectification, adjustment etc.,
Aforesaid operations are repeated after the completion, i.e., examination module transmission supplier installation are installed to supplier and check and accept request.And so on, it repeats
Above-mentioned running, until supplier installs examination module installs acceptance(check) information according to supplier is received.
Supplier, which installs, checks and accepts module according to the supplier's installation acceptance(check) information received, installs and checks and accepts to engineer
Module sends engineer and installs examination request.Engineer carries out an acceptance inspection according to the request into erecting bed.The engineer can be with
It is customers assignment or third-party engineer or by certification in aftermentioned construction brigade's certification son's system
Engineer, i.e., with engineer card engineer.Engineer's acceptance(check), it is installed to engineer and checks and accepts module transmission engineering
Teacher installs acceptance(check) information.If examination is underproof, is installed to engineer and check and accept module transmission engineer's installation examination not
Qualified information.If engineer installs examination module and receives underproof engineer's installation acceptance information, performed to installation is single
Module, which sends to install, performs request, and so on, above-mentioned running is repeated, until module is checked and accepted in engineer's installation receives qualification
Engineer installs acceptance information.
After engineer installs engineer's installation acceptance information that examination module receives qualification, engineer, which installs, checks and accepts module
Payment provider being sent to installation payment module, first payment request being installed, the 50% of expense recorded on list is installed.Installation is paid
Money module installs first payment request according to payment provider, is installed to client and checks and accepts module transmission client's installation examination request.
Client arranges personnel to check and accept, and check and acceptance result is sent to client and installs examination module according to the request.
If client, which installs to check and accept module and receive underproof client, installs acceptance information, client install check and accept module to
The single execution module of installation sends installation and performs request；Fitting-up gang is as previously mentioned, repeat above-mentioned running, until client, which installs, checks and accepts mould
After block receives qualified client's installation acceptance information, client installs examination module and sends payment provider to installation payment module
Remaining fund payment request is installed, the 45% of expense recorded on list is installed.About the payment scenarios of aftermentioned maintenance cost amount,
As described in installing.
Preferably, the single examination of installation and payment module further include and supervise module.If engineer installs examination, module receives
Engineer is checked and accepted after request arranges engineer's examination or installation payment module to receive engineer's installation not in setting time
Not in setting time, payment provider installs first after acceptance(check) information or client installs examination module and receives client
After not in setting time, arrangement examination or installation payment module receive client's installation acceptance(check) information after examination request
Not in setting time, payment provider installs remaining fund, under above-mentioned delay situation, module is supervised above-mentioned to be prolonged according to what is received
Slow information, generation, which supervises letter and sends supreme state, postpones corresponding module, so that corresponding participant reception supervises letter accordingly.
If being supervised after letter in setting time preferably, module is supervised to send out, installation payment module receives engineer's peace
Payment provider does not install first in setting time yet after dress acceptance(check) information or installation payment module receives client
Payment provider does not install remaining fund in setting time yet after installation acceptance(check) information, under above-mentioned persistently delay situation, superintends and directs
Promote module according to the above-mentioned delay information received, transfer and supervise single letter, installation, logistics list and relevant information etc. is installed, one
And supplier is sent to, in case supplier summarizes above-mentioned document, supervising for related link is carried out by subsequent reasonable approach.
Preferably, the spraying industry engineering Service Operation management platform system of the present invention further includes the young system of repair.Repair
Young system and similar content in above-mentioned installation son system, details are not described herein.
As shown in Fig. 2, the young system of repair mainly includes：Repair is single to submit module, repair are single to confirm the single distribution of module, repair
Module, the single execution module of repair and the single examination of repair and payment module.
(1), repair is single submits module mainly to include：Repair message module, failure option mod and environment data module.
It reports client for repairment and repair customer site information is set by repair message module.Repair customer site information mainly includes
Relevant information as described in preceding installation.Specifically, repair customer site information includes repair customer information and repair place letter
Breath.Client or supplier or the third party authorized through client, supplier, utilize display end, that is, client of display
Interface or supplier end interface set repair customer site information by repair message module.
It repairs customer information and mainly includes customer name, customer contact and trade connection phone.Repair Locale information master
To include maintenance station point place title, repair site address, repair site contact and repair website telephone number.
Failure option mod sets failure option, is mainly used for setting nozzle and blocks up, is leak, the failure causes such as noise, existing
Shape, faulty equipment etc..Environment data module set environment data, mainly by upload fault in-situ, faulty equipment photo,
Video etc., further faults problem.
Repair is single to submit module single according to repair customer site information, failure option and environmental data generation repair, concurrently
It send to repair is single and confirms module.
(2), repair is single confirms that module mainly includes：Failure tentative diagnosis module, repair side confirm module, third party's cooperation
Maintenance modules under maintenance modules, line, repair material stock module and repair logistics module in module, line.
Failure tentative diagnosis module confirms that module sends the confirmation of repair side and asks according to the repair list received to repair side
It asks.Because repair side may be supplier, it is also possible to other third-party vendors of product or service are provided to supplier.
Repair side confirms module according to the repair side's confirmation request received, and the repair content singly recorded to repair is commented
Sentence, it is to belong to supplier to repair item to judge repair, still falls within other third-party vendors repair item, supplier here
Refer to provide the supplier of the maintenance of equipment.When repair side confirms that module is judged, the installation in the young system of installation can be obtained
The related contents such as list, supplier information, third-party vendor's information, according to acquired information, it is to belong to supply to judge repair
Quotient repairs item, still falls within other third-party vendors repair item.If belonging to other third-party vendors repair item, need
Other third-party vendors coordinate, that is, third party are needed to coordinate, then sending third party to third party's fit module coordinates request and dimension
Repair list.
The failure that repair root is singly recorded according to repair if judgement can repair on line, is sent to maintenance modules on line on line
Maintenance call.Maintenance modules confirm maintenance call or third party on the line of module transmission according to the repair side received on line
Maintenance call on the line that fit module is sent, maintenance modules repairs on line and request are performed on execution side's transmission line on line, on line
The side of executioning namely repair side are repaired, by network, internet, LAN etc. into repairing on line, on line after repair, and is connect
After receiving the feedback of the normal operation of maintenance of equipment, repair and perform ending message on maintenance modules transmission line in direction line.Line
Upper maintenance modules perform ending message until receiving on line, it is single to close repair.
Repair side is supplier, and the repair root is according to the failure singly recorded is repaired, if being repaired under judgement line, under line
The material requests that maintenance modules are sent.Repair side is third-party vendor, and the failure which singly records according to repair is sentenced
If being repaired under fixed line, maintenance call and material requests under line are sent to third party's fit module；Third party's fit module will connect
Maintenance call and material requests are sent to maintenance modules under line under the line received.
The material requests that repair material stock module is sent according to maintenance modules under line, repair material needed for generation repair list
It is single.Preferably, repair material stock module can obtain the phases such as single repair, repair customer site information, failure option, environmental data
Hold inside the Pass, and accordingly generate the single required repair store list of repair.Repair object can also be sent to repair side by repairing material stock module
Material list, request repair side confirm the repair store list, again to repair material after the confirmation message waiting for receiving repair side
Stock side sends repair store list, and request performs stock.In addition, repair material stock module also directly can send object to repair side
Material request and above-mentioned related content, request repair side setting repair store list.Here repair material stock side can be supply
Quotient, third-party vendor.
After repairing material stock side stock, stock is sent to repair place by repairing logistics provider.Repairing logistics provider will
Repair logistics information is sent to repair logistics module in real time, and the repair logistics information that repair logistics module will receive is sent to
Maintenance modules under line.
Maintenance modules set maintenance time, which is set in object according to the repair logistics information received under line
Expect during reaching afterwards, the maintenance time can be also sent to client, client is implemented in combination with situation, can pass through maintenance modules pair under line
The maintenance time adjusts accordingly.
(3), it repairs single distribution module and sends the request of repair worksheet processing, repair list and maintenance time to maintenance crew.Preferably,
When the single distribution module of repair has assigned maintenance crew, other maintenance crew send competition for orders request to the single distribution module of repair, then such as preceding dimension
The related decision processes such as worksheet processing module described under situation, competition for orders installation are repaiied, single distribution module is repaired and determines whether separately to assign
Competition for orders maintenance crew repairs.
(4), single execution module is repaired mainly to include：Diagnositc decision module, the agreed module of repair and repair execution module.
Diagnositc decision module, diagnositc decision module send diagnositc decision request to repair side, and repair root is according to repair list, dimension
Information module, failure option mod and environment data module are repaiied to failure into judgement.If repair the failure option singly recorded and dimension
The side's of repairing judgement is consistent, then repairs direction diagnositc decision module and send correct diagnositc decision information.Conversely, the diagnosis of repair direction is sentenced
Cover half block sends incorrect diagnositc decision information, and sends incorrect diagnositc decision information and revision fault diagnosis letter
Breath.Revision failure diagnosis information is the information that the fault diagnosis of single original description to repair is revised.
If if diagnositc decision module receives correct diagnositc decision information, sending repair execution to repair execution module please
It asks.If if diagnositc decision module receives incorrect diagnositc decision information, the agreed request of repair is sent to the agreed module of repair.
It repairs direction diagnositc decision module and sends revision failure diagnosis information to the agreed module of repair,
The agreed module of repair determines whether generation revision repair list and is according to the revision failure diagnosis information received
It is no to send revision repair store list to repair material stock module.The agreed module of repair is simultaneously held to repair execution module transmission repair
Row request.
The present invention passes through, and repairs single failure tentative diagnosis module for confirming module, repair side is made to have been carried out to failure tentatively
Diagnosis, then the diagnositc decision module by repairing single execution module, to failure, row diagnoses again, can fully combine actual conditions, really
Protect the operability of fault verification.
Preferably, single repair message module, failure option mod and the environmental data mould for submitting module of the repair of the present invention
Block can also correspond to the real-time operation data of receiving device respectively, carry out continuous acquisition to equipment running status and creation data, lead to
Above-mentioned fault modeling is crossed, early warning setting is formed, equipment fault diagnosis is derived, the preventive maintenance of equipment is realized, to equipment
Periodical preventive maintenance down is replaced vulnerable part and is reminded, reduces failure.
(5), the single examination of repair and payment module mainly include：The single execution module of repair, supplier repair and check and accept module, work
Journey Shi Weixiu checks and accepts module, customer repair checks and accepts module and repair payment module.
The single execution module of repair receives the repair execution information for the maintenance crew for performing repair, and is repaired to supplier and check and accept mould
Block sends supplier and repairs examination request.
Supplier repairs examination module and repairs acceptance(check) information to engineer's repair examination according to the supplier received
Module sends engineer and repairs examination request.Believe if engineer repairs to check and accept module and receive underproof engineer and repair to check and accept
Breath then performs request, until engineer, which repairs, checks and accepts the engineering that module receives qualification to the single execution module transmission repair of repair
After Shi Weixiu acceptance informations, engineer's repair examination module is repaired first payment to repair payment module transmission payment provider and is asked
It asks.
Repair payment module repairs first payment request according to payment provider, and checking and accepting module to customer repair sends client
Request is checked and accepted in repair.If customer repair checks and accepts module and receives underproof customer repair acceptance information, customer repair is checked and accepted
Module sends repair to the single execution module of repair and performs request；Until customer repair, which checks and accepts module, receives qualified customer repair
After acceptance information, customer repair checks and accepts module and sends payment provider repair remaining fund payment request to repair payment module.
Above-mentioned installation list examination and payment module similar fashion also can be used with payment module about single check and accept of repair, it is similar
Part, details are not described herein.
Preferably, repair single submission module, repair single execution module, repair single examination and payment module, it will corresponding event
Barrier related content is sent to Installation Options module.Wherein, the failure related content mainly includes：Repair is single, repair store list,
Maintenance crew, again preliminary fault diagnosis, the contents such as fault diagnosis, revision fault diagnosis etc., repair execution.Installation Options module will
Failure related content carries out corresponding classification, is categorized under corresponding Installation Options item, and Installation Options module is according to repair, dimension
Scheme, repair material etc. are repaiied, resets the content of each installation combined set meal, such as unit equipment, price undetermined.Installation Options
The content of the installation combined set meal of the reset is sent to supplier, request supplier is to the peace of the reset by module
The content of dress combined set meal is confirmed, is adjusted.Installation Options module is according to the feedback information of the supplier received, judgement
The no content for resetting each installation combined set meal.
Preferably, the young system of repair further includes intelligence learning module, the repair of intelligence learning module energy real-time reception is single to be submitted
Module, the single execution module of repair and the single examination of repair and payment module, the correspondence failure related content of transmission, and will be according to this
Failure related content at failure initial stage, determines whether to need adjusting device operating condition, if it is determined that adjusting device operating condition is needed,
Solicited message is sent to client, client is adjusted accordingly accordingly.
Preferably, failure related content, equipment operation condition are also sent to supplier by intelligence learning module in real time, so as to
Supplier carries out targetedly adjusting device set meal, installation combined set meal etc. for the equipment operation condition of the client.
The spraying industry engineering Service Operation management platform system of the present invention further includes construction brigade's certification son's system.
As shown in figure 3, construction brigade's certification son's system mainly includes：Certification audit submits module and certification audit to confirm mould
Block.
(1), certification audit submits module to include construction brigade's information module, and construction brigade's information module is according to each engineering of reception
Construction brigade's information of team is sent to certification audit and confirms module.All kinds of qualifications needed for information major project team of construction brigade, such as electricity
Wage matter, engineering qualification, card of ascending a height, engineer's card etc..
(2), certification audit confirms that module audits the construction brigade's information received, to auditing the construction brigade passed through,
It is sent to engineer and sends contract, and receive the contract of construction brigade's stamped signature, which, into stamped signature, passes through through supplier and construction brigade both sides
Electronic contract system generates effective electron contract, and carries out standby shelves.
Authenticating party is audited by certification confirms that module is authenticated, and authenticating party is has qualified Third Party Authentication mechanism.
The product form and style of above-described embodiment and attached drawing and the non-limiting present invention, any technical field it is common
The appropriate variation or modification that technical staff does it all should be regarded as not departing from the patent category of the present invention.
Claims (5)
1. industry engineering Service Operation management platform system of spraying, it is characterised in that：Including the young system of installation, young system packet is installed
It includes：The single submission module of installation, installation list confirm module, installation list distribution module and installation list is checked and accepted and payment module, wherein：
(1), installation is single submits module to include：Customer site module, Installation Options module and set-up time module；Wherein：
Customer site module installs customer site information as follows for setting：Customer information and installation site information, installation are installed
Customer information includes customer name, customer contact and trade connection phone；Installation site information includes installation station's point place name
Claim, installation site address, site contact and installation website telephone number be installed；Installation Options module includes at least following installation
Option：Combined set meal A, installation combined set meal B and customized installation set meal are installed；Set-up time module is used to set following peace
ETL estimated time of loading information：Specific set-up time, installation period and auxiliary information；
Installation is single to submit module according to installation customer site information, Installation Options and the set-up time information set, generation peace
Dress is single；
(2), installation is single confirms that module includes：The single validation module of installation, installation material stock module, installation logistics module
With installation negotiation module；Wherein：
The single validation module of installation confirms the single validity of generated installation, the validity for installing customer information；Installation
Material stocks up module to effectively installing list, the store list according to needed for having set Installation Options to supplier's transmission effectively installation list,
And receive the practical store list of supplier's feedback；Installation site information of the logistics module according to installation client is installed, to installation object
It flows quotient and sends practical store list, and receive the installation logistics information of installation logistics provider's feedback；Installation negotiation module will install logistics
Information feeds back to set-up time module, and set-up time module sets corresponding set-up time information accordingly；
(3), single distribution module is installed to include：Worksheet processing module and routing module；Wherein：
Worksheet processing module sends worksheet processing request according to setting installation fee to each fitting-up gang；Worksheet processing module please according to the agreed-upon price received
It asks, determine fitting-up gang's list without agreed-upon price and is sent to routing module；Routing module according to receive without agreed-upon price fitting-up gang name
It is single, installation to be designated is singly routed into no agreed-upon price fitting-up gang under one's name；
(4), the single examination of installation and payment module：It is installed including the single execution module of installation, supplier and checks and accepts module, engineer's installation
Check and accept module, client installs and checks and accepts module and installation payment module；Wherein：
The single execution module of installation receives the installation execution information for the fitting-up gang for performing installation, and is installed to supplier and check and accept module hair
Supplier is sent to install and checks and accepts request；Supplier installs examination module and installs acceptance(check) information according to the supplier received, to
Engineer, which installs, checks and accepts module transmission engineer's installation examination request；If engineer installs examination, module receives underproof work
Cheng Shi installs acceptance information, then sending installation to installation list execution module performs request, until engineer installs examination module and connects
After receiving qualified engineer's installation acceptance information, engineer installs examination module and sends payment provider to installation payment module
First payment request is installed；Installation payment module installs first payment request according to payment provider, is installed to client and checks and accepts mould
Block sends client and installs examination request；If client installs examination module and receives underproof client's installation acceptance information, visitor
Family installation checks and accepts module and performs request to the single execution module transmission installation of installation；Until client installs examination module and receives qualification
Client install acceptance information after, client install check and accept module to installation payment module send payment provider installation remaining fund payment
Request.
2. spraying industry engineering Service Operation management platform system as described in claim 1, it is characterised in that：The installation is single
It checks and accepts and payment module further includes and supervises module；If engineer installs to check and accept after module receives engineer's examination request and not set
The interior arrangement engineer that fixes time checks and accepts or installation payment module is received after engineer installs acceptance(check) information and do not set
Payment provider installs first in time or client installs examination module and receives after customs inspection is asked not in setting time
It is interior that examination or installation payment module is arranged to receive after client installs acceptance(check) information and pay supply not in setting time
Quotient installs remaining fund, and under above-mentioned delay situation, supervising module, generation is supervised letter and sent according to the above-mentioned delay information received
To the corresponding module of above-mentioned delay.
3. spraying industry engineering Service Operation management platform system as described in claim 1, it is characterised in that：The installation is single
Validation module consults address information, industrial and commercial information and/or loyalty information from network, will consult information with installing on list
Corresponding informance carry out validation.
4. spraying industry engineering Service Operation management platform system as described in claim 1, it is characterised in that：Further include repair
Young system is repaired young system and is included：Repair is single to submit module, repair list to confirm that the single distribution module of module, repair, repair list perform
Module and the single examination of repair and payment module, wherein：
(1), repair is single submits module to include：Repair message module, failure option mod and environment data module；Wherein：
Repair message module setting repair customer site information；Failure option mod sets failure option；Environment data module is set
Determine environmental data；
Repair is single to submit module single according to repair Locale information, failure option and environmental data generation repair；
(2), repair is single confirms that module includes：Failure tentative diagnosis module, repair side confirm module, third party's fit module, line
Maintenance modules, repair material stock module and repair logistics module under upper maintenance modules, line；Wherein：
Failure tentative diagnosis module confirms that module sends repair side's confirmation request according to the unidirectional repair side of repair；
Repair side confirms that module coordinates request according to the third party received, and it is single to send repair to third party's fit module；
Maintenance modules confirm maintenance call or third party's mating die on the line of module transmission according to the repair side received on line
Maintenance call on the line that block is sent, maintenance modules repairs on line and perform request on execution side's transmission line on line；Mould is repaired on line
Block performs ending message until receiving on line, it is single to close repair；
Maintenance modules send material requests, repair according to maintenance call under the line received to repair material stock module under line
Repair store list needed for material stock module generation repair is single；
The repair logistics information that repair logistics module sends the repair logistics provider received, is sent to maintenance modules under line；
Maintenance modules set maintenance time according to the repair logistics information received under line；
(3), it repairs single distribution module and sends repair worksheet processing request to maintenance crew；
(4), single execution module is repaired to include：Diagnositc decision module, the agreed module of repair and repair execution module；Wherein：
If diagnositc decision module receives correct diagnositc decision information, send repair to repair execution module and perform request；It examines
If disconnected determination module receives incorrect diagnositc decision information, the agreed request of repair is sent to the agreed module of repair；Repair view
Cover half root tuber determines whether that whether standby to repair material generation revision repair is single and according to the revision failure diagnosis information received
Expect that module is sent and revise repair store list, repair agreed module and perform request to repair execution module transmission repair；
(5), the single examination of repair and payment module include：The single execution module of repair, supplier, which repair, checks and accepts module, engineer's repair
Check and accept module, customer repair checks and accepts module and repair payment module；Wherein：
The single execution module of repair receives the repair execution information for the maintenance crew for performing repair, and is repaired to supplier and check and accept module hair
Supplier is sent to repair and checks and accepts request；Supplier repairs examination module and repairs acceptance(check) information to work according to the supplier received
Journey Shi Weixiu checks and accepts module and sends engineer's repair examination request；If engineer repairs examination, module receives underproof engineering
Shi Weixiu acceptance informations then perform request, until engineer, which repairs, checks and accepts module reception to the single execution module transmission repair of repair
After repairing acceptance information to qualified engineer, engineer repairs examination module and sends payment provider dimension to repair payment module
Repair first payment request；Repair payment module repairs first payment request according to payment provider, and module is checked and accepted to customer repair
It sends customer repair and checks and accepts request；If customer repair checks and accepts module and receives underproof customer repair acceptance information, client
Repair checks and accepts module and performs request to the single execution module transmission repair of repair；Until customer repair, which checks and accepts module, receives qualification
After customer repair acceptance information, customer repair checks and accepts module please to repair payment module transmission payment provider repair remaining fund payment
It asks.
5. spraying industry engineering Service Operation management platform system as described in claim 1, it is characterised in that：Further include engineering
Team's certification son's system；Construction brigade's certification son's system includes：Certification audit submits module and certification audit to confirm module；Wherein：
(1), certification audit submits module to include construction brigade's information module, and construction brigade's information module is according to each construction brigade of reception
Construction brigade's information is sent to certification audit and confirms module；
(2), certification audit confirms that module audits the construction brigade's information received, to the construction brigade that audit passes through, sends
Contract, and receive the contract of construction brigade's stamped signature.
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