CN107276803A - Indoor constant temperature equipment data analysis, collection method, server and thermostat - Google Patents
Indoor constant temperature equipment data analysis, collection method, server and thermostat Download PDFInfo
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Abstract
Description
技术领域technical field
本发明涉及室内恒温设备相关技术领域,特别是一种室内恒温设备数据分析、采集方法、服务器、温控器、系统及存储介质。The present invention relates to the technical field related to indoor constant temperature equipment, in particular to a data analysis and collection method for indoor constant temperature equipment, a server, a temperature controller, a system and a storage medium.
背景技术Background technique
室内恒温设备,通过埋设在用户单元墙壁、天花板内的毛细管等设备,通过水温等方式控制室内温度。Indoor constant temperature equipment controls the indoor temperature through water temperature and other means through capillary tubes buried in the walls and ceilings of user units.
由于室内恒温设备是自动调节温度的,而温度会因为整个楼层、整个小区、或者天气等原因,影响用户体验。同时,室内恒温设备一般都是埋设在墙内,因此当用户对室内环境温度不满意,认为设备出现故障时,很难进行判断。另外,用户的各种行为习惯,现有技术也无法获取,从而难以对用户体验进行改进。Since the indoor constant temperature equipment automatically adjusts the temperature, the temperature will affect the user experience due to reasons such as the entire floor, the entire community, or the weather. At the same time, indoor constant temperature equipment is generally buried in the wall, so when the user is not satisfied with the indoor ambient temperature and thinks that the equipment is faulty, it is difficult to judge. In addition, various behavior habits of users cannot be obtained by existing technologies, so it is difficult to improve user experience.
发明内容Contents of the invention
基于此,有必要针对现有技术对室内恒温设备的故障排查较为困难的技术问题,提供一种室内恒温设备数据分析、采集方法、服务器、温控器、系统及存储介质。Based on this, it is necessary to provide a data analysis and collection method, a server, a thermostat, a system and a storage medium for an indoor constant temperature device in view of the technical problem that troubleshooting of the indoor constant temperature device is relatively difficult in the prior art.
本发明提供一种室内恒温设备数据分析方法,包括:The present invention provides a data analysis method for indoor constant temperature equipment, including:
获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Obtain the ambient environment data of the unit where the controlled indoor temperature equipment is located by the thermostat regularly collected;
响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。In response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified by the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit.
进一步的,所述响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告,具体包括:Further, in response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified in the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit, specifically including :
响应于故障分析请求,获取所述故障分析请求所指定的报修单元的周边环境数据作为报修单元周边环境数据;Responding to the fault analysis request, acquiring the surrounding environment data of the repair unit specified by the fault analysis request as the surrounding environment data of the repair unit;
获取所述报修单元楼上或楼下单元的周边环境数据作为同楼单元周边环境数据;Acquiring the surrounding environment data of the upstairs or downstairs unit of the repair unit as the surrounding environment data of the same building unit;
如果所述报修单元周边环境数据与所述同楼单元周边环境数据不一致,则判断报修单元故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内其他楼与所述报修单元具有相同户型或相同朝向单元的周边环境数据作为异楼周边环境数据;If the surrounding environment data of the repair reporting unit is inconsistent with the surrounding environmental data of the same building unit, it is judged that the repair reporting unit is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, the relationship between other buildings in the community where the repair reporting unit is located and the The surrounding environmental data of the unit that has the same apartment type or the same orientation is used as the surrounding environmental data of different buildings;
如果所述报修单元周边环境数据与所述异楼周边环境数据不一致,则判断报修单元所在楼故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内多个随机选择单元的周边环境数据作为同区周边环境数据;If the surrounding environmental data of the repair reporting unit is inconsistent with the surrounding environmental data of the different building, it is judged that the building where the repair reporting unit is located is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, multiple random selections in the community where the repair reporting unit is located are obtained The surrounding environment data of the unit is used as the surrounding environment data of the same area;
如果所述报修单元周边环境数据与所述同区周边环境数据一致,则判断天气问题故障,得到关于所述报修单元的故障分析报告,否则判断为其他故障,得到关于所述报修单元的故障分析报告。If the surrounding environmental data of the repair reporting unit is consistent with the surrounding environmental data in the same area, then judge the weather problem fault, and obtain a fault analysis report about the repair reporting unit, otherwise judge it as other faults, and obtain a fault analysis about the repair reporting unit Report.
进一步的,还包括:Further, it also includes:
获取温控器响应于对所述室内恒温设备的操作事件所采集的事件触发数据;Acquiring event-triggered data collected by the thermostat in response to an operation event of the indoor thermostat device;
根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。According to the event-triggered data, user usage behavior analysis is performed to obtain a behavior analysis report.
更进一步的,所述事件触发数据包括:操作温度、当前模式和比较温度,所述比较温度为室内温度与预设室内温度调整阈值的计算结果、或者室外温度与预设室外调整阈值的计算结果,所述根据所述事件触发数据进行用户使用行为分析,得到行为分析报告,具体包括:Furthermore, the event trigger data includes: operating temperature, current mode and comparison temperature, the comparison temperature is the calculation result of the indoor temperature and the preset indoor temperature adjustment threshold, or the calculation result of the outdoor temperature and the preset outdoor adjustment threshold , the user behavior analysis is performed according to the event trigger data, and a behavior analysis report is obtained, which specifically includes:
如果当前模式为制热模式且所述操作温度低于比较温度,当前模式为制冷模式且所述操作温度高于比较温度,则关于所述室内恒温设备的误操作计数器加一,统计对应的误操作计数器超过预设频率的室内恒温设备;If the current mode is heating mode and the operating temperature is lower than the comparison temperature, and the current mode is cooling mode and the operating temperature is higher than the comparison temperature, then add one to the misoperation counter of the indoor constant temperature equipment, and count the corresponding misoperation Indoor thermostatic equipment whose operation counter exceeds a preset frequency;
如果所述操作温度大于预设高温喜好温度阈值,则高温喜好计数器加一,如果所述高温喜好计数器超过预设高温喜好判断次数阈值,则将用户归类为高温喜好用户;If the operating temperature is greater than the preset high temperature preference temperature threshold, the high temperature preference counter is incremented by one, and if the high temperature preference counter exceeds the preset high temperature preference judgment times threshold, the user is classified as a high temperature preference user;
如果所述操作温度低于预设低温喜好温度阈值,则低温喜好计数器加一,如果所述低温喜好计数器超过预设低温喜好判断次数阈值,则将用户归类为低温喜好用户。If the operating temperature is lower than the preset low temperature preference temperature threshold, the low temperature preference counter is incremented by one, and if the low temperature preference counter exceeds the preset low temperature preference judgment times threshold, the user is classified as a low temperature preference user.
本发明提供一种室内恒温设备数据采集方法,包括:The present invention provides a data collection method for indoor constant temperature equipment, comprising:
定期采集所控制的室内恒温设备所在单元的周边环境数据;Regularly collect the surrounding environmental data of the unit where the controlled indoor temperature equipment is located;
将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。uploading the surrounding environment data to a server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about the repair request Unit failure analysis report.
进一步的,还包括:Further, it also includes:
响应于对所述室内恒温设备的操作事件,获取操作事件时的事件触发数据;Responding to an operation event of the indoor thermostat device, acquiring event-triggered data when the operation event occurs;
将所述事件触发数据上传至服务器,所述服务器根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。The event trigger data is uploaded to the server, and the server performs user behavior analysis according to the event trigger data to obtain a behavior analysis report.
本发明提供一种服务器,包括:The invention provides a server, including:
至少一个处理器;以及,at least one processor; and,
与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein,
所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor, to enable the at least one processor to:
获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Obtain the ambient environment data of the unit where the controlled indoor temperature equipment is located by the thermostat regularly collected;
响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。In response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified by the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit.
进一步的,所述响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告,具体包括:Further, in response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified in the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit, specifically including :
响应于故障分析请求,获取所述故障分析请求所指定的报修单元的周边环境数据作为报修单元周边环境数据;Responding to the fault analysis request, acquiring the surrounding environment data of the repair unit specified by the fault analysis request as the surrounding environment data of the repair unit;
获取所述报修单元楼上或楼下单元的周边环境数据作为同楼单元周边环境数据;Acquiring the surrounding environment data of the upstairs or downstairs unit of the repair unit as the surrounding environment data of the same building unit;
如果所述报修单元周边环境数据与所述同楼单元周边环境数据不一致,则判断报修单元故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内其他楼与所述报修单元具有相同户型或相同朝向单元的周边环境数据作为异楼周边环境数据;If the surrounding environment data of the repair reporting unit is inconsistent with the surrounding environmental data of the same building unit, it is judged that the repair reporting unit is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, the relationship between other buildings in the community where the repair reporting unit is located and the The surrounding environmental data of the unit that has the same apartment type or the same orientation is used as the surrounding environmental data of different buildings;
如果所述报修单元周边环境数据与所述异楼周边环境数据不一致,则判断报修单元所在楼故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内多个随机选择单元的周边环境数据作为同区周边环境数据;If the surrounding environmental data of the repair reporting unit is inconsistent with the surrounding environmental data of the different building, it is judged that the building where the repair reporting unit is located is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, multiple random selections in the community where the repair reporting unit is located are obtained The surrounding environment data of the unit is used as the surrounding environment data of the same area;
如果所述报修单元周边环境数据与所述同区周边环境数据一致,则判断天气问题故障,得到关于所述报修单元的故障分析报告,否则判断为其他故障,得到关于所述报修单元的故障分析报告。If the surrounding environmental data of the repair reporting unit is consistent with the surrounding environmental data in the same area, then judge the weather problem fault, and obtain a fault analysis report about the repair reporting unit, otherwise judge it as other faults, and obtain a fault analysis about the repair reporting unit Report.
更进一步的,还包括:Further, it also includes:
获取温控器响应于对所述室内恒温设备的操作事件所采集的事件触发数据;Acquiring event-triggered data collected by the thermostat in response to an operation event of the indoor thermostat device;
根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。According to the event-triggered data, user usage behavior analysis is performed to obtain a behavior analysis report.
再进一步的,所述事件触发数据包括:操作温度、当前模式和比较温度,所述比较温度为室内温度与预设室内温度调整阈值的计算结果、或者室外温度与预设室外调整阈值的计算结果,所述根据所述事件触发数据进行用户使用行为分析,得到行为分析报告,具体包括:Still further, the event trigger data includes: operating temperature, current mode and comparison temperature, the comparison temperature is the calculation result of the indoor temperature and the preset indoor temperature adjustment threshold, or the calculation result of the outdoor temperature and the preset outdoor adjustment threshold , the user behavior analysis is performed according to the event trigger data, and a behavior analysis report is obtained, which specifically includes:
如果当前模式为制热模式且所述操作温度低于比较温度,当前模式为制冷模式且所述操作温度高于比较温度,则关于所述室内恒温设备的误操作计数器加一,统计对应的误操作计数器超过预设频率的室内恒温设备;If the current mode is heating mode and the operating temperature is lower than the comparison temperature, and the current mode is cooling mode and the operating temperature is higher than the comparison temperature, then add one to the misoperation counter of the indoor constant temperature equipment, and count the corresponding misoperation Indoor thermostatic equipment whose operation counter exceeds a preset frequency;
如果所述操作温度大于预设高温喜好温度阈值,则高温喜好计数器加一,如果所述高温喜好计数器超过预设高温喜好判断次数阈值,则将用户归类为高温喜好用户;If the operating temperature is greater than the preset high temperature preference temperature threshold, the high temperature preference counter is incremented by one, and if the high temperature preference counter exceeds the preset high temperature preference judgment times threshold, the user is classified as a high temperature preference user;
如果所述操作温度低于预设低温喜好温度阈值,则低温喜好计数器加一,如果所述低温喜好计数器超过预设低温喜好判断次数阈值,则将用户归类为低温喜好用户。If the operating temperature is lower than the preset low temperature preference temperature threshold, the low temperature preference counter is incremented by one, and if the low temperature preference counter exceeds the preset low temperature preference judgment times threshold, the user is classified as a low temperature preference user.
本发明提供一种温控器,包括:The invention provides a temperature controller, comprising:
至少一个处理器;以及,at least one processor; and,
与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein,
所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor, to enable the at least one processor to:
定期采集所控制的室内恒温设备所在单元的周边环境数据;Regularly collect the surrounding environmental data of the unit where the controlled indoor temperature equipment is located;
将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。uploading the surrounding environment data to a server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about the repair request Unit failure analysis report.
进一步的,还包括:Further, it also includes:
响应于对所述室内恒温设备的操作事件,获取操作事件时的事件触发数据;Responding to an operation event of the indoor thermostat device, acquiring event-triggered data when the operation event occurs;
将所述事件触发数据上传至服务器,所述服务器根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。The event trigger data is uploaded to the server, and the server performs user behavior analysis according to the event trigger data to obtain a behavior analysis report.
本发明提供一种室内恒温设备数据采集分析系统,包括如前所述的服务器、以及如前所述的温控器,所述温控器与所述服务器网络连接。The present invention provides a data collection and analysis system for indoor constant temperature equipment, which includes the aforementioned server and the aforementioned thermostat, and the thermostat is connected to the server network.
本发明提供一种存储介质,所述存储介质存储计算机指令,当计算机执行所述计算机指令时,用于执行如前所述的室内恒温设备数据分析方法的所有步骤。The present invention provides a storage medium, the storage medium stores computer instructions, and when the computer executes the computer instructions, it is used to execute all the steps of the above-mentioned method for analyzing the data of the indoor constant temperature equipment.
本发明提供一种存储介质,所述存储介质存储计算机指令,当计算机执行所述计算机指令时,用于执行如前所述的室内恒温设备数据采集方法的所有步骤。The present invention provides a storage medium, the storage medium stores computer instructions, and when the computer executes the computer instructions, it is used to execute all the steps of the above-mentioned indoor thermostat equipment data collection method.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility .
附图说明Description of drawings
图1为本发明一种室内恒温设备数据分析方法的工作流程图;Fig. 1 is a working flow chart of a kind of indoor constant temperature equipment data analysis method of the present invention;
图2为本发明一实施例中一种室内恒温设备数据分析方法的工作流程图;Fig. 2 is a working flow diagram of a method for analyzing indoor temperature equipment data in an embodiment of the present invention;
图3为本发明另一实施例一种室内恒温设备数据分析方法的工作流程图;Fig. 3 is a working flowchart of a data analysis method for indoor constant temperature equipment according to another embodiment of the present invention;
图4为本发明一种室内恒温设备数据采集方法的工作流程图;Fig. 4 is a working flow diagram of a method for collecting data from indoor constant temperature equipment of the present invention;
图5为本发明一实施例中一种室内恒温设备数据采集方法的工作流程图;Fig. 5 is a working flow diagram of a method for collecting data from indoor constant temperature equipment in an embodiment of the present invention;
图6为本发明一种服务器的硬件结构示意图;Fig. 6 is a schematic diagram of the hardware structure of a server of the present invention;
图7为本发明一种温控器的硬件结构示意图;Fig. 7 is a schematic diagram of the hardware structure of a thermostat of the present invention;
图8为本发明第十实施例提供的一种室内恒温设备数据采集分析系统的系统模块图。Fig. 8 is a system module diagram of a data acquisition and analysis system for indoor constant temperature equipment provided by the tenth embodiment of the present invention.
具体实施方式detailed description
下面结合附图和具体实施例对本发明做进一步详细的说明。The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments.
实施例一Embodiment one
如图1所示为本发明一种室内恒温设备数据分析方法的工作流程图,包括:As shown in Figure 1, it is a work flow chart of a kind of indoor constant temperature equipment data analysis method of the present invention, comprising:
步骤S101,获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Step S101, obtaining the surrounding environmental data of the unit where the indoor thermostat controlled by the thermostat is periodically collected;
步骤S102,响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。Step S102, in response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified in the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit.
具体来说,温控器定期采集周边环境数据并上报至服务器,服务器执行步骤S101获取周边环境数据,周边环境数据包括但不限于温度数据、湿度数据、pm2.5、挥发性有机化合物(Volatile Organic Compounds,VOC)、露点报警数据等。Specifically, the thermostat regularly collects surrounding environmental data and reports it to the server, and the server executes step S101 to obtain the surrounding environmental data. The surrounding environmental data includes but not limited to temperature data, humidity data, pm2.5, volatile organic compounds (Volatile Organic Compounds, VOC), dew point alarm data, etc.
然后,当维修人员接到用户的报修请求时,通过客户端向服务器发送包含报修单元的故障分析请求,触发服务器执行步骤S102进行故障分析,得到故障分析报告并返回给维修人员的客户端。Then, when the maintenance personnel receive a repair request from the user, the client sends a fault analysis request including the repair unit to the server, which triggers the server to perform step S102 for fault analysis, obtains a fault analysis report and returns it to the maintenance personnel's client.
维修人员则可以根据故障分析报告进行故障排查,从而帮助维修人员初步判断问题所在。故障分析报告也可以提供给报修用户,以增加故障排查的可信度。The maintenance personnel can conduct troubleshooting according to the failure analysis report, so as to help the maintenance personnel to initially determine the problem. The failure analysis report can also be provided to the maintenance user to increase the reliability of troubleshooting.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility .
实施例二Embodiment two
如图2所示为本发明一实施例中一种室内恒温设备数据分析方法的工作流程图,包括:As shown in Figure 2, it is a work flow diagram of a method for analyzing indoor temperature equipment data in an embodiment of the present invention, including:
步骤S201,获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Step S201, obtaining the surrounding environment data of the unit where the indoor thermostat controlled by the thermostat is regularly collected;
步骤S202,响应于故障分析请求,获取所述故障分析请求所指定的报修单元的周边环境数据作为报修单元周边环境数据;Step S202, in response to the fault analysis request, acquiring the surrounding environment data of the repair unit specified by the fault analysis request as the surrounding environment data of the repair unit;
步骤S203,获取所述报修单元楼上或楼下单元的周边环境数据作为同楼单元周边环境数据;Step S203, obtaining the surrounding environment data of the upstairs or downstairs unit of the repair unit as the surrounding environment data of the unit in the same building;
步骤S204,如果所述报修单元周边环境数据与所述同楼单元周边环境数据不一致,则判断报修单元故障,得到关于所述报修单元的故障分析报告,结束,否则执行步骤S205;Step S204, if the surrounding environment data of the repair requesting unit is inconsistent with the surrounding environment data of the unit in the same building, judge that the repair requesting unit is faulty, obtain a fault analysis report on the repair requesting unit, end, otherwise execute step S205;
步骤S205,获取所述报修单元所在小区内其他楼与所述报修单元具有相同户型或相同朝向单元的周边环境数据作为异楼周边环境数据;Step S205, obtaining the surrounding environment data of other buildings in the community where the repairing unit is located and the units having the same apartment type or the same orientation as the repairing unit as the surrounding environment data of different buildings;
步骤S206,如果所述报修单元周边环境数据与所述异楼周边环境数据不一致,则判断报修单元所在楼故障,得到关于所述报修单元的故障分析报告,结束,否则执行标准S207;Step S206, if the surrounding environmental data of the repair reporting unit is inconsistent with the surrounding environmental data of the different building, then judge that the building where the repair reporting unit is located is faulty, obtain a fault analysis report on the repair reporting unit, and end, otherwise execute the standard S207;
步骤S207,获取所述报修单元所在小区内多个随机选择单元的周边环境数据作为同区周边环境数据,例如在同一小区内随机选择10个单元作为样本;Step S207, obtaining the surrounding environment data of multiple randomly selected units in the community where the repairing unit is located as the surrounding environment data in the same area, for example, randomly selecting 10 units in the same community as samples;
步骤S208,如果所述报修单元周边环境数据与所述同区周边环境数据一致,则执行步骤S209,否则执行步骤S210;Step S208, if the surrounding environment data of the repair reporting unit is consistent with the surrounding environment data of the same area, execute step S209, otherwise execute step S210;
步骤S209,判断天气问题故障,得到关于所述报修单元的故障分析报告,结束;Step S209, judging the fault of the weather problem, obtaining the fault analysis report on the repair unit, and ending;
步骤S210,判断为其他故障,得到关于所述报修单元的故障分析报告。Step S210, it is judged as other faults, and a fault analysis report on the repair reporting unit is obtained.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。同时,本实施例对相同楼、不同楼、相同户型或相同朝向单元等各种方式对故障进行排查,以便确定故障发生的原因,进一步提高排查可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility . At the same time, this embodiment checks the faults in various ways such as the same building, different buildings, the same apartment type or the same orientation unit, so as to determine the cause of the fault and further improve the reliability of the troubleshooting.
实施例三Embodiment three
如图3所示为本发明另一实施例一种室内恒温设备数据分析方法的工作流程图,包括:As shown in Figure 3, it is a work flow chart of a method for analyzing indoor temperature equipment data according to another embodiment of the present invention, including:
步骤S301,获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Step S301, obtaining the surrounding environment data of the unit where the indoor thermostat controlled by the thermostat is regularly collected;
步骤S302,响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告;Step S302, in response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified in the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit;
步骤S303,获取温控器响应于对所述室内恒温设备的操作事件所采集的事件触发数据,所述事件触发数据包括:操作温度、当前模式和比较温度;Step S303, acquiring event-triggered data collected by the thermostat in response to the operation event of the indoor thermostat device, the event-triggered data including: operating temperature, current mode and comparison temperature;
步骤S304,根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。Step S304, analyze user usage behavior according to the event trigger data, and obtain a behavior analysis report.
具体来说:Specifically:
如果当前模式为制热模式且所述操作温度低于比较温度,当前模式为制冷模式且所述操作温度高于比较温度,则关于所述室内恒温设备的误操作计数器加一,统计对应的误操作计数器超过预设频率的室内恒温设备;If the current mode is heating mode and the operating temperature is lower than the comparison temperature, and the current mode is cooling mode and the operating temperature is higher than the comparison temperature, then add one to the misoperation counter of the indoor constant temperature equipment, and count the corresponding misoperation Indoor thermostatic equipment whose operation counter exceeds the preset frequency;
如果所述操作温度大于预设高温喜好温度阈值,则高温喜好计数器加一,如果所述高温喜好计数器超过预设高温喜好判断次数阈值,则将用户归类为高温喜好用户;If the operating temperature is greater than the preset high temperature preference temperature threshold, the high temperature preference counter is incremented by one, and if the high temperature preference counter exceeds the preset high temperature preference judgment times threshold, the user is classified as a high temperature preference user;
如果所述操作温度低于预设低温喜好温度阈值,则低温喜好计数器加一,如果所述低温喜好计数器超过预设低温喜好判断次数阈值,则将用户归类为低温喜好用户。If the operating temperature is lower than the preset low temperature preference temperature threshold, the low temperature preference counter is incremented by one, and if the low temperature preference counter exceeds the preset low temperature preference judgment times threshold, the user is classified as a low temperature preference user.
作为一个例子,统计1天误操作计数器大于2或者1个月误操作计数器大于10,作为改进产品设计的依据。另一个例子中,对误操作计数器对应的室内恒温设备进行归类,同一供应商的室内恒温设备,如果1个月误操作计数器大于50,则可以判断该供应商的设备可能容易产生问题,为后续的产品改进提供依据。As an example, count the 1-day misuse counter greater than 2 or the 1-month misuse counter greater than 10 as a basis for improving product design. In another example, classify the indoor thermostat equipment corresponding to the misuse counter. For indoor thermostat equipment from the same supplier, if the misuse counter is greater than 50 in one month, it can be judged that the supplier’s equipment may be prone to problems. Provide a basis for subsequent product improvements.
统计一周内高温喜好计数器大于3次,说明该用户喜好温度高的室内环境,可能是老人。Statistics show that the high temperature preference counter is greater than 3 times within a week, indicating that the user prefers indoor environments with high temperature, and may be an elderly person.
统计一周内低温喜好计数器大于3次,说明该用户喜好温度低的室内环境,可能是年轻人。Statistics show that the low-temperature preference counter is greater than 3 times within a week, indicating that the user prefers a low-temperature indoor environment, and may be a young person.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。同时,本实施例对用户的行为,根据其操作温度进行归类,判断用户类型,以便更好地改进产品,或者定位设备故障。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility . At the same time, this embodiment classifies the user's behavior according to its operating temperature, and judges the user type, so as to better improve the product or locate equipment failure.
实施例四Embodiment four
如图4所示为本发明一种室内恒温设备数据采集方法的工作流程图,包括:As shown in Figure 4, it is a work flow chart of a kind of indoor constant temperature equipment data acquisition method of the present invention, comprising:
步骤S401,定期采集所控制的室内恒温设备所在单元的周边环境数据;Step S401, periodically collecting the surrounding environmental data of the unit where the controlled indoor temperature equipment is located;
步骤S402,将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。Step S402, upload the surrounding environment data to the server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about The failure analysis report of the repair unit.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility .
实施例五Embodiment five
如图5所示为本发明一实施例中一种室内恒温设备数据采集方法的工作流程图,包括:As shown in Figure 5, it is a work flow chart of a method for collecting data from indoor constant temperature equipment in an embodiment of the present invention, including:
步骤S501,定期采集所控制的室内恒温设备所在单元的周边环境数据;Step S501, regularly collect the surrounding environment data of the unit where the controlled indoor temperature equipment is located;
步骤S502,将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告;Step S502, upload the surrounding environment data to the server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about The failure analysis report of the repair unit;
步骤S503,响应于对所述室内恒温设备的操作事件,获取操作事件时的事件触发数据;Step S503, in response to an operation event on the indoor thermostat device, acquiring event trigger data when the operation event occurs;
步骤S504,将所述事件触发数据上传至服务器,所述服务器根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。Step S504, uploading the event-triggered data to the server, and the server analyzes user usage behavior according to the event-triggered data, and obtains a behavior analysis report.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。同时,本实施例对用户的行为,进行归类统计,判断用户类型,以便更好地改进产品,或者定位设备故障。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility . At the same time, this embodiment classifies and counts user behaviors to determine user types, so as to better improve products or locate equipment failures.
实施例六Embodiment six
如图6所示为本发明一种服务器的硬件结构示意图,包括:As shown in Figure 6, it is a schematic diagram of the hardware structure of a server of the present invention, including:
至少一个处理器601;以及,at least one processor 601; and,
与所述至少一个处理器601通信连接的存储器602;其中,A memory 602 connected in communication with the at least one processor 601; wherein,
所述存储器602存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory 602 stores instructions executable by the one processor, the instructions are executed by the at least one processor, so that the at least one processor can:
获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Obtain the ambient environment data of the unit where the controlled indoor temperature equipment is located by the thermostat regularly collected;
响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。In response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified by the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit.
具体来说:Specifically:
响应于故障分析请求,获取所述故障分析请求所指定的报修单元的周边环境数据作为报修单元周边环境数据;Responding to the fault analysis request, acquiring the surrounding environment data of the repair unit specified by the fault analysis request as the surrounding environment data of the repair unit;
获取所述报修单元楼上或楼下单元的周边环境数据作为同楼单元周边环境数据;Acquiring the surrounding environment data of the upstairs or downstairs unit of the repair unit as the surrounding environment data of the same building unit;
如果所述报修单元周边环境数据与所述同楼单元周边环境数据不一致,则判断报修单元故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内其他楼与所述报修单元具有相同户型或相同朝向单元的周边环境数据作为异楼周边环境数据;If the surrounding environment data of the repair reporting unit is inconsistent with the surrounding environmental data of the same building unit, it is judged that the repair reporting unit is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, the relationship between other buildings in the community where the repair reporting unit is located and the The surrounding environmental data of the unit that has the same apartment type or the same orientation is used as the surrounding environmental data of different buildings;
如果所述报修单元周边环境数据与所述异楼周边环境数据不一致,则判断报修单元所在楼故障,得到关于所述报修单元的故障分析报告,否则获取所述报修单元所在小区内多个随机选择单元的周边环境数据作为同区周边环境数据;If the surrounding environmental data of the repair reporting unit is inconsistent with the surrounding environmental data of the different building, it is judged that the building where the repair reporting unit is located is faulty, and a fault analysis report about the repair reporting unit is obtained; otherwise, multiple random selections in the community where the repair reporting unit is located are obtained The surrounding environment data of the unit is used as the surrounding environment data of the same area;
如果所述报修单元周边环境数据与所述同区周边环境数据一致,则判断天气问题故障,得到关于所述报修单元的故障分析报告,否则判断为其他故障,得到关于所述报修单元的故障分析报告。If the surrounding environmental data of the repair reporting unit is consistent with the surrounding environmental data in the same area, then judge the weather problem fault, and obtain a fault analysis report about the repair reporting unit, otherwise judge it as other faults, and obtain a fault analysis about the repair reporting unit Report.
图6中以一个处理器602为例。One processor 602 is taken as an example in FIG. 6 .
服务器还可以包括:输入装置603和输出装置604。The server may also include: an input device 603 and an output device 604 .
处理器601、存储器602、输入装置603及显示装置604可以通过总线或者其他方式连接,图中以通过总线连接为例。The processor 601, the memory 602, the input device 603, and the display device 604 may be connected through a bus or in other ways, and the connection through a bus is used as an example in the figure.
存储器602作为一种非易失性计算机可读存储介质,可用于存储非易失性软件程序、非易失性计算机可执行程序以及模块,如本申请实施例中的室内恒温设备数据分析方法对应的程序指令/模块,例如,图1、图2、图3所示的方法流程。处理器601通过运行存储在存储器602中的非易失性软件程序、指令以及模块,从而执行各种功能应用以及数据处理,即实现上述实施例中的室内恒温设备数据分析方法。The memory 602, as a non-volatile computer-readable storage medium, can be used to store non-volatile software programs, non-volatile computer-executable programs and modules, such as the indoor thermostat data analysis method in the embodiment of the present application. program instructions/modules, for example, the method flow shown in FIG. 1, FIG. 2, and FIG. 3. The processor 601 executes various functional applications and data processing by running the non-volatile software programs, instructions and modules stored in the memory 602, that is, implements the data analysis method of the indoor thermostat device in the above-mentioned embodiments.
存储器602可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据室内恒温设备数据分析方法的使用所创建的数据等。此外,存储器602可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中,存储器602可选包括相对于处理器601远程设置的存储器,这些远程存储器可以通过网络连接至执行室内恒温设备数据分析方法的装置。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。The memory 602 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and an application program required by at least one function; the data storage area may store data created according to the indoor temperature equipment data analysis method, etc. . In addition, the memory 602 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid-state storage devices. In some embodiments, the storage 602 may optionally include storages that are set remotely relative to the processor 601, and these remote storages may be connected to a device that executes the method for analyzing the data of the indoor thermostat device through a network. Examples of the aforementioned networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.
输入装置603可接收输入的用户点击,以及产生与室内恒温设备数据分析方法的用户设置以及功能控制有关的信号输入。显示装置604可包括显示屏等显示设备。The input device 603 can receive user clicks and generate signal inputs related to user settings and function control of the indoor thermostat device data analysis method. The display device 604 may include a display device such as a display screen.
在所述一个或者多个模块存储在所述存储器602中,当被所述一个或者多个处理器601运行时,执行上述任意方法实施例中的室内恒温设备数据分析方法。The one or more modules are stored in the memory 602, and when executed by the one or more processors 601, the method for analyzing the data of the indoor thermostat device in any of the above method embodiments is executed.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility .
实施例七Embodiment seven
本发明一实施例的一种服务器,包括:A server according to an embodiment of the present invention includes:
至少一个处理器;以及,at least one processor; and,
与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein,
所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor, to enable the at least one processor to:
获取温控器定期采集所控制的室内恒温设备所在单元的周边环境数据;Obtain the ambient environment data of the unit where the controlled indoor temperature equipment is located by the thermostat regularly collected;
响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告;In response to the fault analysis request, perform fault analysis according to the surrounding environment data of the repairing unit specified in the fault analysis request and the surrounding environment data of other units, and obtain a fault analysis report on the repairing unit;
获取温控器响应于对所述室内恒温设备的操作事件所采集的事件触发数据;Acquiring event-triggered data collected by the thermostat in response to an operation event of the indoor thermostat device;
具体来说,所述事件触发数据包括:操作温度、当前模式和比较温度Specifically, the event trigger data includes: operating temperature, current mode and comparison temperature
根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。According to the event-triggered data, user usage behavior analysis is performed to obtain a behavior analysis report.
具体来说:Specifically:
如果当前模式为制热模式且所述操作温度低于比较温度,当前模式为制冷模式且所述操作温度高于比较温度,则关于所述室内恒温设备的误操作计数器加一,统计对应的误操作计数器超过预设频率的室内恒温设备;If the current mode is heating mode and the operating temperature is lower than the comparison temperature, and the current mode is cooling mode and the operating temperature is higher than the comparison temperature, then add one to the misoperation counter of the indoor constant temperature equipment, and count the corresponding misoperation Indoor thermostatic equipment whose operation counter exceeds a preset frequency;
如果所述操作温度大于预设高温喜好温度阈值,则高温喜好计数器加一,如果所述高温喜好计数器超过预设高温喜好判断次数阈值,则将用户归类为高温喜好用户;If the operating temperature is greater than the preset high temperature preference temperature threshold, the high temperature preference counter is incremented by one, and if the high temperature preference counter exceeds the preset high temperature preference judgment times threshold, the user is classified as a high temperature preference user;
如果所述操作温度低于预设低温喜好温度阈值,则低温喜好计数器加一,如果所述低温喜好计数器超过预设低温喜好判断次数阈值,则将用户归类为低温喜好用户。If the operating temperature is lower than the preset low temperature preference temperature threshold, the low temperature preference counter is incremented by one, and if the low temperature preference counter exceeds the preset low temperature preference judgment times threshold, the user is classified as a low temperature preference user.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。同时,本实施例对用户的行为,进行归类统计,判断用户类型,以便更好地改进产品,或者定位设备故障。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility . At the same time, this embodiment classifies and counts user behaviors to determine user types, so as to better improve products or locate equipment failures.
实施例八Embodiment Eight
如图7所示为本发明一种温控器的硬件结构示意图,包括:As shown in Figure 7, it is a schematic diagram of the hardware structure of a thermostat of the present invention, including:
至少一个处理器701;以及,at least one processor 701; and,
与所述至少一个处理器701通信连接的存储器702;其中,A memory 702 connected in communication with the at least one processor 701; wherein,
所述存储器702存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory 702 stores instructions executable by the one processor, the instructions are executed by the at least one processor, so that the at least one processor can:
定期采集所控制的室内恒温设备所在单元的周边环境数据;Regularly collect the surrounding environmental data of the unit where the controlled indoor temperature equipment is located;
将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告。uploading the surrounding environment data to a server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about the repair request Unit failure analysis report.
图7中以一个处理器702为例。In FIG. 7, a processor 702 is taken as an example.
温控器还可以包括:输入装置703和输出装置704。The temperature controller may also include: an input device 703 and an output device 704 .
处理器701、存储器702、输入装置703及显示装置704可以通过总线或者其他方式连接,图中以通过总线连接为例。The processor 701, the memory 702, the input device 703, and the display device 704 may be connected through a bus or in other ways. In the figure, connection through a bus is taken as an example.
存储器702作为一种非易失性计算机可读存储介质,可用于存储非易失性软件程序、非易失性计算机可执行程序以及模块,如本申请实施例中的室内恒温设备数据采集方法对应的程序指令/模块,例如,图4、图5所示的方法流程。处理器701通过运行存储在存储器702中的非易失性软件程序、指令以及模块,从而执行各种功能应用以及数据处理,即实现上述实施例中的室内恒温设备数据采集方法。The memory 702, as a non-volatile computer-readable storage medium, can be used to store non-volatile software programs, non-volatile computer-executable programs and modules, such as the method for collecting data from indoor constant temperature equipment in the embodiment of the present application. program instructions/modules, for example, the method flow shown in Fig. 4 and Fig. 5 . The processor 701 executes various functional applications and data processing by running the non-volatile software programs, instructions and modules stored in the memory 702, that is, implements the data collection method of the indoor thermostat device in the above-mentioned embodiments.
存储器702可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据室内恒温设备数据采集方法的使用所创建的数据等。此外,存储器702可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中,存储器702可选包括相对于处理器701远程设置的存储器,这些远程存储器可以通过网络连接至执行室内恒温设备数据采集方法的温控器。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。The memory 702 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and an application program required by at least one function; the data storage area may store data created according to the indoor temperature equipment data collection method, etc. . In addition, the memory 702 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid-state storage devices. In some embodiments, the memory 702 may optionally include a memory set remotely relative to the processor 701, and these remote memories may be connected to a thermostat executing the data collection method of the indoor thermostat device through a network. Examples of the aforementioned networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.
输入装置703可接收输入的用户点击,以及产生与室内恒温设备数据采集方法的用户设置以及功能控制有关的信号输入。显示装置704可包括显示屏等显示设备。The input device 703 can receive the user's click, and generate signal input related to the user's setting and function control of the indoor thermostat equipment data collection method. The display device 704 may include a display device such as a display screen.
在所述一个或者多个模块存储在所述存储器702中,当被所述一个或者多个处理器701运行时,执行上述任意方法实施例中的室内恒温设备数据采集方法。The one or more modules are stored in the memory 702 , and when run by the one or more processors 701 , execute the method for collecting data from an indoor thermostat device in any of the above method embodiments.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility .
实施例九Embodiment nine
本发明一实施例中一种温控器,包括:A temperature controller in an embodiment of the present invention includes:
至少一个处理器;以及,at least one processor; and,
与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein,
所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够:The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor, to enable the at least one processor to:
定期采集所控制的室内恒温设备所在单元的周边环境数据;Regularly collect the surrounding environmental data of the unit where the controlled indoor temperature equipment is located;
将所述周边环境数据上传至服务器,所述服务器响应于故障分析请求,根据所述故障分析请求所指定的报修单元的周边环境数据和其他单元的周边环境数据进行故障分析,得到关于所述报修单元的故障分析报告;uploading the surrounding environment data to a server, and the server responds to the fault analysis request, and performs fault analysis according to the surrounding environment data of the repair unit specified in the fault analysis request and the surrounding environment data of other units, and obtains information about the repair request Unit failure analysis report;
响应于对所述室内恒温设备的操作事件,获取操作事件时的事件触发数据;Responding to an operation event of the indoor thermostat device, acquiring event-triggered data when the operation event occurs;
将所述事件触发数据上传至服务器,所述服务器根据所述事件触发数据进行用户使用行为分析,得到行为分析报告。The event trigger data is uploaded to the server, and the server performs user behavior analysis according to the event trigger data to obtain a behavior analysis report.
本发明通过温控器定期采集室内恒温设备所在单元的周边环境数据,通过报修单元与其他单元的周边环境数据进行故障分析,从而帮助维修人员对报修单元进行故障排查,提高排查效率及可信度。同时,本实施例对用户的行为,进行归类统计,判断用户类型,以便更好地改进产品,或者定位设备故障。The invention regularly collects the peripheral environment data of the unit where the indoor constant temperature equipment is located through the thermostat, and performs fault analysis through the peripheral environment data of the repair reporting unit and other units, thereby helping maintenance personnel to troubleshoot the repair reporting unit, and improving the troubleshooting efficiency and credibility . At the same time, this embodiment classifies and counts user behaviors to determine user types, so as to better improve products or locate equipment failures.
如图8所示为本发明第十实施例提供的一种室内恒温设备数据采集分析系统的系统模块图,包括如前所述的服务器801、以及如前所述的温控器802,所述温控器802与所述服务器801网络连接。As shown in Fig. 8, it is a system module diagram of an indoor constant temperature equipment data acquisition and analysis system provided by the tenth embodiment of the present invention, including the aforementioned server 801, and the aforementioned thermostat 802, the The temperature controller 802 is connected to the server 801 through a network.
本发明第十一实施例提供一种存储介质,所述存储介质存储计算机指令,当计算机执行所述计算机指令时,用于执行如前所述的室内恒温设备数据分析方法的所有步骤。The eleventh embodiment of the present invention provides a storage medium, the storage medium stores computer instructions, and when the computer executes the computer instructions, it is used to execute all the steps of the above-mentioned method for analyzing the data of the indoor constant temperature equipment.
本发明第十一二实施例提供一种存储介质,所述存储介质存储计算机指令,当计算机执行所述计算机指令时,用于执行如前所述的室内恒温设备数据采集方法的所有步骤。The eleventh and twelfth embodiment of the present invention provides a storage medium, the storage medium stores computer instructions, and when the computer executes the computer instructions, it is used to execute all the steps of the above-mentioned indoor temperature equipment data collection method.
以上所述实施例仅表达了本发明的几种实施方式,其描述较为具体和详细,但并不能因此而理解为对本发明专利范围的限制。应当指出的是,对于本领域的普通技术人员来说,在不脱离本发明构思的前提下,还可以做出若干变形和改进,这些都属于本发明的保护范围。因此,本发明专利的保护范围应以所附权利要求为准。The above-mentioned embodiments only express several implementation modes of the present invention, and the descriptions thereof are relatively specific and detailed, but should not be construed as limiting the patent scope of the present invention. It should be noted that those skilled in the art can make several modifications and improvements without departing from the concept of the present invention, and these all belong to the protection scope of the present invention. Therefore, the protection scope of the patent for the present invention should be based on the appended claims.
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