CN106971325A

CN106971325A - Order checks and writes off method and server

Info

Publication number: CN106971325A
Application number: CN201610022724.5A
Authority: CN
Inventors: 汪小丰; 万炜钦; 於洋; 解道成; 马俊杰
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2016-01-14
Filing date: 2016-01-14
Publication date: 2017-07-21

Abstract

Method and server are checked and write off this application discloses a kind of order.Methods described includes：The order that user uses client to submit is received, is the Order splitting service communication number；User's communicating number of the user is obtained, user's communicating number is mutually bound with the service communication number；Obtain the communications records of the correspondence service communication number；Wherein described communications records include calling the calling number of the service communication number；When record has the communication event between user's communicating number and the service communication number in the communications records, the order is checked and write off.Method and server are checked and write off using the order of the application embodiment carrying out order and check and write off that operation is more convenient, Consumer's Experience is preferable.

Description

Order checks and writes off method and server

Technical field

The application is related to network data communication technical field, more particularly to a kind of order checks and writes off method and server.

Background technology

With the development of ecommerce, O2O (Online To Offline, online offline/on-line off-line) business model is got over Come more important, the pattern is mainly by managing and consuming under marketing guiding, purchase band moving-wire on line.

At present, the transaction carried out by O2O patterns, can for example purchase by group for food and drink/amusement, film ticket, buyer pick up by oneself, Household services visited etc., mostly buyer, which are paid, successfully to be represented to merchandise successfully.And once occur dispute there is provided O2O patterns Transaction platform, such as can be Taobao, day cat, it is difficult to be related to and constrain both parties and row is consumed under follow-up line To cause the experience of both parties user not good.Specifically, for example, user A can provide O2O patterns by some Transaction platform subscribe housekeeping company B household services once visited, housekeeping company B, which passes through transaction platform and obtained, to be used Family A predetermined information simultaneously assigns household services personnel C to visit to be serviced.After transaction platform is to user A and housekeeping company B The continuous operation for being related to this transaction is more difficult to be tracked.

Generally consumer behavior under line can be checked and write off operation by order there is provided the transaction platform of O2O patterns and be synchronized to line On, with to both parties online under consumer behavior produce constraint.Specifically, for example, user A can be carried by some The housekeeping company B household services once visited are subscribed for the transaction platform of O2O patterns, the transaction platform is this clothes The predetermined corresponding order of generation of business and electronic certificate, and the electronic certificate is sent to user A.Then, housekeeping company B Household services are completed, user A determines to carry out checking and writing off for order.Electronic certificate can be supplied to housekeeping company B's by user A Household services personnel C or other staff, by housekeeping company B household services personnel C or other staff corresponding Terminal device on input electronic certificate data, and by the electronic certificate data of input send to provide O2O patterns transaction Platform is to carry out checking and writing off for order.

However, the operation that the order method of checking and writing off that existing transaction platform is provided needs user to perform is more.Specifically, first First need buyer that electronic certificate is supplied into seller.The electronic certificate that subsequent seller provides according to buyer in terminal, it is necessary to set It is standby above to correctly enter electronic certificate data.The transaction platform for providing O2O patterns is received after the electronic certificate data of input, Checking and writing off for order can just be carried out.From above-mentioned, the process of checking and writing off of whole order needs the common participation of both parties, And operate cumbersome.In this way, the experience of user is not good.

The content of the invention

The purpose of the application embodiment is that providing a kind of order of simple operation checks and writes off method and server, to improve use The experience at family.

To achieve the above object, method is checked and write off this application provides a kind of order, it includes：Receive user and use client The order of submission, is the Order splitting service communication number；User's communicating number of the user is obtained, is used described Family communicating number is mutually bound with the service communication number；Obtain the communications records of the correspondence service communication number；Wherein The communications records include calling the calling number of the service communication number；Record has the use in the communications records During communication event between family communicating number and the service communication number, the order is checked and write off.

To achieve the above object, present invention also provides a kind of server, it includes：Receiving module, for receiving user The order submitted using client, is the Order splitting service communication number；First acquisition module, it is described for obtaining User's communicating number of user, user's communicating number is mutually bound with the service communication number；Second acquisition module, Communications records for obtaining the correspondence service communication number；Wherein described communications records include calling the service communication The calling number of number；Module is checked and write off, has user's communicating number and the industry for being recorded in the communications records Be engaged in communicating number between communication event when, check and write off the order.

To achieve the above object, method is checked and write off present invention also provides a kind of order, it includes：Receive user and use client The order submitted is held, is the Order splitting service communication number；User's communicating number of the user is obtained, will be described User's communicating number is mutually bound with the service communication number；Reception is sent using the communication terminal of user's communicating number The call request to the service communication number, set up communication；Receive the core that user inputs during the communication Pin instruction, checks and writes off the order.

To achieve the above object, present invention also provides a kind of server, it includes：Receiving module, for receiving user The order submitted using client, is the Order splitting service communication number；Acquisition module, for obtaining the user User's communicating number, user's communicating number is mutually bound with the service communication number；Communication building block, is used The call request to the service communication number sent in reception using the communication terminal of user's communicating number, is set up Communication；Module is checked and write off, instruction is checked and write off for receive that during communication user inputs, checks and writes off the order.

The technical scheme provided from above the application embodiment, the beneficial effect of the application is：By for order The service communication number of user's communicating number has been bound in distribution, when needing progress order to check and write off, passes through user's communicating number Set up and communicate to connect with service communication number, then have logical between user's communicating number and service communication number in acquisition record During the communications records of letter event, you can check and write off order.And in whole process, user only need to use user's communicating number to exhale It is service communication number, you can complete follow-up order and check and write off.In this way, order check and write off operation it is more convenient, Consumer's Experience compared with It is good.

Brief description of the drawings

In order to illustrate more clearly of the technical scheme in the application embodiment, required in being described below to embodiment The accompanying drawing used is briefly described, it should be apparent that, drawings in the following description are only some embodiment party of the application Formula, for those of ordinary skill in the art, on the premise of not paying creative work, can also be attached according to these Figure obtains other accompanying drawings.

Fig. 1 checks and writes off the flow chart of method for the order of one embodiment of the application；

Fig. 2 is that the order of the application another embodiment checks and writes off the flow chart of method；

Fig. 3 is that the order of the application another embodiment checks and writes off the flow chart of method；

Fig. 4 is the module map of the server of one embodiment of the application；

Fig. 5 checks and writes off the flow chart of method for the order of one embodiment of the application；

Fig. 6 is that the order of the application another embodiment checks and writes off the flow chart of method；

Fig. 7 is the module map of the server of one embodiment of the application.

Embodiment

Below in conjunction with the accompanying drawing in the application embodiment, the technical scheme in the application embodiment is carried out it is clear, It is fully described by, it is clear that described embodiment is only a part of embodiment of the application, rather than whole realities Apply mode.Based on the embodiment in the application, those of ordinary skill in the art are not under the premise of creative work is made The every other embodiment obtained, belongs to the scope of the application protection.

Refer to Fig. 1.One embodiment of the application provides a kind of order and checks and writes off method, and it may comprise steps of.

Step S11：The order that user uses client to submit is received, is the Order splitting service communication number.

In the present embodiment, service server can include any hardware device with order processing function and driving should Necessary software needed for hardware device work.Service server can receive what user was submitted using client by internet Order.Service server can be provided with predetermined port, and the order that client is submitted is received by the predetermined port.Specifically , it is exemplified as：Service server can be carried out data transmission based on http protocol between client.

In the present embodiment, the client can carry out network data biography based on procotol and network communication module It is defeated.Procotol includes but is not limited to HTTP, TCP/IP or FTP etc..In a specific embodiment, client End can be based on procotol and network communication module access internet, it is possible to by internet and service server or its His client carries out the transmission of network data.

In the present embodiment, the client can be the terminal device for having access to communication network.Specifically, for example Client can for intelligent movable phone, computer (including notebook computer, desktop computer), Flat electronic equipment, Personal digital assistant (PDA) or intelligent wearable device etc..Certainly, client can also be for can be in any above-mentioned institute The software run in row equipment.Specifically, such as client can be installed in intelligent movable phone, Flat electronic equipment On the application software such as Taobao, day cat.Client can be used by a user, to send order.Wherein, it is described to use Family can be registration buyer of the related net purchase service platform such as Taobao, day cat.

In the present embodiment, the order can include the order authority in bargain transaction, and particular content can include using Merchandise news and/or information on services that family is ordered.

In the present embodiment, service communication number can be used for checking and writing off during order.For the Order splitting service communication Number, specifically, at least one service communication number can be previously stored with such as local data base at service server end Code, order is distributed in selection one at least one service communication number.Order can also be received for service server Afterwards, a service communication number is generated according to pre-defined rule, then by a service communication number assignment of the generation to order. Can also be to send the request of service communication number assignment, and the service communication that telecommunication server feedback is come to telecommunication server Number assignment is to order.

Step S13：User's communicating number of the user is obtained, by user's communicating number and the service communication number Code-phase is bound.

In the present embodiment, obtaining the mode of user's communicating number of the user can include：It is subsidiary in the order There is user's communicating number.Specifically, being exemplified as in order that user's communicating number can be included.In this way, service server After order is received, user's communicating number just can be obtained.User's communicating number can not also be accompanied with order, The identity information of the user included by order, reads the corresponding user's messenger of the identity information from local data base Code.

In the present embodiment, user's communicating number can be the telephone number of user.It can be the number of landline telephone, It can also be the number of mobile phone, however it is not limited to any number segment.

In the present embodiment, user's communicating number is mutually bound with the service communication number so that in rear renewal In monokaryon lock ring section, when setting up communication connection only between user's communicating number and the service communication number, just may be used Operation is checked and write off with carry out order.So as to prevent other communicating numbers are set up with the service communication number from communicating to connect, And the situation for causing order to be checked and write off occurs by mistake.

In the present embodiment, the mode that user's communicating number is mutually bound with the service communication number can be by two Person's correspondence is stored.Specifically, be exemplified as can by way of tables of data associated storage user communicating number and service communication Row storage user's communicating number in number, tables of data, another row storage service communicating number, the user mutually bound is led to Signal code is in same a line with service communication number.Or, can be by user's communicating number and the index of service communication number Associated storage.Specifically it is exemplified as being previously stored with service communication number collection in the local data base at service server end, is Service communication number collection formulates numbering, and the numbering is the index of corresponding service communication number, can be only by the index One determines corresponding service communication number., just can be with by the index associated storage of user's communicating number and service communication number Uniquely determine the service communication number bound with user's messenger code-phase.Certainly, user's communicating number and service communication number Mutually the mode of binding is not limited to the example above, and one of ordinary skill in the art are under the enlightenment of present techniques marrow, it is also possible to Other changes are made, but as long as the function and effect of its realization are same as the present application or similar, the application guarantor all should be covered by In the range of shield.

Step S15：Obtain the communications records of the correspondence service communication number；Wherein described communications records include calling institute State the calling number of service communication number.

In the present embodiment, the communications records can be provided by telecommunication server.The telecommunication server can be base Plinth common carrier such as China Mobile, China's connection, the server of China Telecom, it can be according to the caller received Communication connection is set up between the connection setup request that side is sent, the communication terminal for being calling and called.The communications records are obtained, Specifically, can include：Receive the communications records that telecommunication server is periodically sent.Or, can also be to telecommunications service Device sends the request for providing communications records, so as to receive the communications records that telecommunication server is provided according to the request.Or Person, can also for telecommunication server receive user's communicating number to the service communication number of binding send calling produce it is logical During letter record, the communications records are actively just sent to service server, telecommunication server and business can be so reduced The live load of server.

In the present embodiment, communications records can be stored in telecommunication server, and the calling and called that it can include communication are double Relevant information of the side recorded in communication process.Specifically, such as communications records can include calling the service communication The calling number of number.Certainly, in addition to calling number and called number, communications records can also include other information, example Communication mode (including voice call, short message, Multimedia Message), communication time can also such as be included, communicated Only time, communication type (including local communication, communication, home communications, transnational communication etc. inside the province), communication locations etc.. Communications records can also include other relevant informations, and the application embodiment is not limited thereto.

Step S17：Being recorded in the communications records has between user's communicating number and the service communication number During communication event, the order is checked and write off.

In the present embodiment, when the communications records that telecommunication server is provided include user's communicating number and the business During communication event between communicating number, the order is checked and write off.Specifically, the calling number that includes when communications records and When called number is respectively user's communicating number and service communication number, order can be just checked and write off.

The order of the application embodiment checks and writes off method by having bound the service communication of user's communicating number for Order splitting Number, when needing progress order to check and write off, is set up by user's communicating number and service communication number and communicated to connect, then existed When acquisition record has the communications records of the communication event between user's communicating number and service communication number, you can check and write off and order It is single.And in whole process, user need to only use user's communicating number call business communicating number, you can complete follow-up Order is checked and write off.In this way, order is checked and write off, operation is more convenient, and Consumer's Experience is preferable.

In a specific application scenarios, user A subscribes the one of housekeeping company B using smart mobile phone in Taobao The secondary household services visited.After user A releases order, its smart mobile phone, which can be received, includes service communication number Short message.Specifically, the content of the short message can be " to thank to your predetermined housekeeping company B service！Checking and writing off order please Dial 13912345678 ".Then, housekeeping company B completes household services, and user A determines to carry out checking and writing off for order.This When user A need to only use its smart mobile phone call number 13912345678, after call connection is set up, you can completion is ordered Single checks and writes off.From above-mentioned, when being checked and write off using the application embodiment progress order, only custom calling service is needed to communicate Number, you can complete follow-up order and check and write off.In this way, order is checked and write off, operation is more convenient, and Consumer's Experience is preferable.

In one embodiment, it can include in the step of checking and writing off the order：Being recorded in the communications records has During the communication lasts of user's communicating number and the service communication number, the telecommunication server receives user Input it is default when checking and writing off instruction, just check and write off the order.

In the present embodiment, default check and write off for receiving user's input instructs expression to check and write off operation to order execution. Default check and write off instructs and can operate the electricity realized accordingly to the communication terminal execution using user's communicating number for user Signal is inputted.For example, default check and write off the physical keyboard or virtual that instruction can be the communication terminal for using user's communicating number Corresponding digital keys or symbol keys are clicked the electric signal of generation on keyboard.Or, use the logical of user's communicating number Believe that terminal is the intelligent movable mobile phone for being configured with touch display, it can be to work as prezone in touch display to preset and check and write off instruction Face respective regions are clicked the electric signal of generation.Or, it can include motion inspection using the communication terminal of user's communicating number Module is surveyed, it can be motion of the motion detection block in the communication terminal using user's communicating number to preset and check and write off instruction Direction is undergone mutation, such as the electric signal produced when can be rocked for the communication terminal by user.It is default to check and write off the defeated of instruction Other modes can also be included by entering, and the application embodiment is not limited thereto.

In the present embodiment, during the communication lasts of user's communicating number and service communication number, when user's input is pre- If check and write off instruction, telecommunication server can receive the default of the input and check and write off instruction, and be recorded in communications records In.When telecommunication server, which will include the default communications records for checking and writing off instruction, feeds back to service server, business service Device can read the data in communications records, so as to recognize that included in communications records default checks and writes off instruction, Jin Erke To check and write off the order.

The method of present embodiment is carried out when order is checked and write off, it is necessary to which user performs corresponding operation checks and writes off instruction to realize to preset Input after, just carry out order and check and write off operation.Can so reduce cause order to be checked and write off by mistake because of user misoperation can Energy.

In one embodiment, the step of for the Order splitting service communication number in can include：According to default Rule concentrates one service communication number of selection from default communicating number.Methods described can also include：Taken to the telecommunications Business device, which is sent, represents that what the service communication number used uses request.

In the present embodiment, the default messenger code collection can be stored in the local data base at service server end, Default communicating number, which is concentrated, can include at least one service communication number.What service communication number can be randomly generated. Specifically, for example can be by utilization rand or randbetween functions generation between 1000000 and 1999999 Random integers be used as service communication number.Service communication number can also be generated according to pre-defined rule.Specifically, Can will be for example initial number with 1000000, tolerance is 2, the integer less than 1999999 of generation is logical as business Signal code.In addition, the service condition effectively to limit service communication number, can select present situation by existing communicating number In, the number being rarely used is used as service communication number.For example can also be by some section " service communication number is used as in the number between 95000000000~95011111111 ".The use of service communication number and Selection can also include other forms, and the application embodiment is not limited thereto.

In the present embodiment, one service communication number of selection is concentrated from default communicating number according to preset rules, can be with Including：For the service communication numeric system number of delimiting the organizational structure, service communication number is according to the numerical values recited of the numbering with ascending order or descending Mode is stored in pre-set business communicating number concentration., can be according to reception when needing for Order splitting service communication number To the time order and function order of order, the service communication number stored according to number order is selected successively.Can be for example reception To first Order splitting numbering be " 1 " service communication number, for receive second Order splitting numbering be The service communication number of " 2 ", the like.Certainly, the selection of service communication number can be not limited to its numbering with connecing The time order and function order for receiving order is corresponding, can also include other forms.Specifically, can first select the numbering to be The service communication number of odd number, after the service communication number that numbering is odd number is fully assigned, reselection numbering is even number Service communication number.The service communication that the Order splitting numbering that can for example receive first is 1,3,5 ... 2n-1 Number, and numbered after the service communication number that numbering is odd number is fully assigned, then for subsequently received Order splitting For 2,4,6 ... 2n service communication number.The application embodiment is not limited thereto.

Or, can not also be the service communication numeric system number of delimiting the organizational structure, and by numerical values recited of the service communication number according to itself Pre-set business communicating number concentration is stored in the way of ascending order or descending.When needing for Order splitting service communication number When, the industry of the numerical values recited sequential storage according to itself can be selected successively according to the time order and function order for receiving order Business communicating number.For example, service communication number is that " number between 95000000000~95011111111 ", can for section To give first order receiving as service communication number assignment by 95000000000, using 95000000001 as Service communication number assignment gives second order received, the like.Certainly, the selection of service communication number can be with It is corresponding with the time order and function order for receiving order to be not limited to numerical order, can also include other forms.Specifically, The service communication number that tail number is odd number can be first selected, after tail number is fully assigned for the service communication number of odd number, Reselection tail number is the service communication number of even number.The Order splitting tail number that can for example receive first is 1,3,5 ... 2n+1 service communication number, and after tail number is fully assigned for the service communication number of odd number, then be receipt of subsequent To Order splitting numbering be 0,2,4 ... 2n service communication number.The application embodiment is not limited thereto.

In the present embodiment, to telecommunication server send represent service communication number used use request, can be with table The bright service communication number is already allocated to corresponding order, it is ensured that a service communication number can uniquely correspond to one and order It is single.And the user's messenger code-phase binding of service communication number with being obtained according to order, it is ensured that in follow-up order core In lock ring section, the communication connection set up between the user's communicating number mutually bound and service communication number is only capable of.

In the present embodiment, can have predetermined form and content using request.Specifically, for example, its content can Think " Occupation Request ".Certainly, it is not limited to the example above using the form and content of request.

Referring to Fig. 2, in one embodiment, the step of for the Order splitting service communication number in can wrap Include following steps.

Step S19：The request of service communication number assignment is sent to the telecommunication server.

Step S21：Receive the service communication number of the telecommunication server feedback.

In the present embodiment, the request of service communication number assignment can represent to need to be directed to order to telecommunication server application Service communication number, in order to make to initiate to call to the service communication number in checking and writing off link in follow-up order.Industry Business communicating number distribution request can have predetermined form and content.Specifically, for example, its content can be " Request temporary number”.Certainly, the form and content of service communication number assignment request are not limited to the example above.

In the present embodiment, telecommunication server can respond the request of service communication number assignment, it is possible to which feedback traffic leads to Signal code.Specifically, can be telecommunication server in be previously stored with least one service communication number, this at least one One is selected in individual service communication number to be fed back；Service communication number assignment can also be received for telecommunication server please After asking, according to predetermined rule one service communication number of generation, and the service communication number of the generation is fed back.

In one embodiment, it can include in the step of obtaining user's communicating number of the user：Ordered from described User's communicating number is read in list.Or, the identity information that order is used is submitted according to user, the identity information is obtained Corresponding user's communicating number.

In the present embodiment, can be received by internet in the order that user submits, the order can include commodity Confidence and/or information on services and user's communicating number.In this way, after order is received, just can read order includes User's communicating number.

Or, commodity and/or the subscription information and the related identification information of user of service, the body can be included in order Part information can include but is not limited to ID card No., name, finger print information, self-defined user name etc..Then according to the body Part information can obtain corresponding user's communicating number.Specifically, the storage corresponding with identity information of such as user's communicating number With in local data base, user's communicating number of correspondence storage can be obtained according to identity information.Or, can be to the 3rd Square server, which is sent, to be included user's communicating number of identity information and transfers request, and the third-party server can be used for pair Identity information and user's communicating number should be stored.Third-party server, can be in its storage according to receiving after the request User's communicating number of storage corresponding with identity information is inquired about in database, it is possible to user's messenger that feedback query is arrived Code, so can also realize acquisition user's communicating number.

Referring to Fig. 3, in one embodiment, mutually being tied up with the service communication number by user's communicating number It can also comprise the following steps in fixed step.

Step S23：Obtain the order note identification of the order.

Step S25：The order note identification, user's communicating number are mutually bound with the service communication number.

In the present embodiment, the order note identification can have predetermined content, and it can one order of unique mark.Order Single mark can be had previously been stored in local data base, can be from the order note identification prestored when receiving order Order is distributed in selection one.Certainly, order note identification can not also be stored in local data base, and after order is received Generate an order note identification.Specifically, it can be that the order being made up of the character string of predetermined length is compiled to be exemplified as order note identification Number, it is that the O/No. can be randomly generated or generated according to pre-defined rule.For example O/No. can Being worked out according to the date and order that receive order, as that can be received on December 30th, 2015 8th order works out O/No. 2015123000008.Or O/No. can be according to the date for receiving order Worked out, can such as be worked out for the order received 24 seconds December 30 day 13 point 09 minute in 2015 with the specific time O/No. 20151230130924.One order can be uniquely determined according to O/No..Or, can also be by order The relevant information included is compiled such as can be the subscription information, user's communicating number, identity information of commodity and/or service Code into JSON forms two-dimensional code data, using the two-dimensional code data as order note identification, then according to the two-dimensional code data An order can be uniquely determined.Certainly, the order note identification can also include other forms, and the application embodiment is simultaneously It is not limited.

In the present embodiment, order note identification, user's communicating number are mutually bound with service communication number so that follow-up Order is checked and write off in link, is that user's communicating number and service communication number are set up when communicating to connect, can uniquely determine and use The order note identification that family communicating number is mutually bound with service communication number, so as to obtain the corresponding order of order note identification, and then Order can be checked and write off.

In the present embodiment, mode order note identification, user's communicating number and service communication number mutually bound can be Three's correspondence is stored.Specifically, being exemplified as associated storage order note identification, user to communicate by way of tables of data A row storage order note identification in number and service communication number, tables of data, another row store user's communicating number, further Row storage service communicating number, the order note identification mutually bound, user's communicating number and service communication number are in same a line. Certainly, the mode that order note identification, user's communicating number are mutually bound with service communication number is not limited to the example above, affiliated neck Field technique personnel are under the enlightenment of present techniques marrow, it is also possible to make other changes, but as long as its realize function and Effect is same as the present application or similar, all should be covered by the application protection domain.

In one embodiment, it can include in the step of checking and writing off the order：According to user's communicating number and At least one in the service communication number, inquires about the order note identification of binding, realizes the order for confirming to be written off.

In the present embodiment, order note identification, user's communicating number are mutually bound with service communication number.Therefore, according to At least one in family communicating number and service communication number, can inquire about the order bound, and then can realize confirmation The order being written off.

In a specific embodiment, one and only one order of user.When needing progress order to check and write off, receiving The called number called by user's communicating number as calling number provided to telecommunication server is service communication number During communications records, at least one in the user's communicating number and service communication number that can be included according to communications records, The order bound can be inquired about, and then the order that confirmation is written off can be realized.

In another particular embodiment of the invention, user has multiple orders simultaneously.When needing progress order to check and write off, receiving The called number called by user's communicating number as calling number provided to telecommunication server is service communication number During communications records, what the user's communicating number and service communication number inquiry that can be included according to communications records were bound Order, and then the order that confirmation is written off can be realized.

In one embodiment, the order method of checking and writing off can also include：After the order is written off, institute is released State the binding of user's communicating number and the service communication number.

In the present embodiment, the binding of user's communicating number and service communication number is released so that after order is written off, No longer it is that user's communicating number and service communication number set up communication connection, and then can avoids entering the order checked and write off Row is secondary to check and write off operation.In addition, the binding of user's communicating number and service communication number is released, can be by service communication number Code discharges and is included into local data base or telecommunication server again, so that next time uses, so as to so that service communication number It can be effectively utilized.

Refer to Fig. 4.A kind of server 1 that one embodiment of the application is provided, it can include：First receives mould Block 11, acquisition module 13 and checks and writes off module 17 at second receiving module 15.

First receiving module 11 can be used for receiving the order that user is submitted by client, be the Order splitting industry Business communicating number.

Acquisition module 13 can be used for the user's communicating number for obtaining the user, by user's communicating number with it is described Service communication number is mutually bound.

Second receiving module 15 can be used for the communications records for obtaining the correspondence service communication number；Wherein described communication Record includes calling the calling number of the service communication number.

Checking and writing off module 17 and can be used in the communications records record has user's communicating number and the service communication During communication event between number, the order is checked and write off.

Refer to Fig. 5.One embodiment of the application provides a kind of order and checks and writes off method, and it may comprise steps of.

Step S27：The order that user uses client to submit is received, is the Order splitting service communication number.

In the present embodiment, server can include service server, and the service server can have including any Necessary software needed for the hardware device of order processing function and driving hardware device work.Service server can pass through Internet receives the order that user uses client to submit.Service server can be provided with predetermined port, predetermined by this Port receives the order that client is submitted.Specifically, being exemplified as：Service server can be based on HTTP between client Agreement carries out data transmission.

Step S29：User's communicating number of the user is obtained, by user's communicating number and the service communication number Code-phase is bound.

In the present embodiment, obtaining the mode of user's communicating number of the user can include：It is subsidiary in the order There is user's communicating number.Specifically, being exemplified as in order that user's communicating number can be included.In this way, being ordered receiving After list, user's communicating number just can be obtained.User's communicating number can not also be accompanied with order, by order Including user identity information, the corresponding user's communicating number of the identity information is read from local data base.

In the present embodiment, user's communicating number is mutually bound with the service communication number so that in rear renewal In monokaryon lock ring section, communication connection is set up only between user's communicating number and the service communication number.So as to Prevent other communicating numbers are set up with the service communication number from communicating to connect, and the situation hair for causing order to be checked and write off by mistake It is raw.

In the present embodiment, user's communicating number and mode that service communication number is mutually bound can be corresponding to deposit the two Storage.Specifically, be exemplified as can by way of tables of data associated storage user communicating number and service communication number, number According in table one row storage user's communicating number, another row storage service communicating number, the user's communicating number mutually bound with Service communication number is in same a line.Or, can be by the index associated storage of user's communicating number and service communication number. Specifically it is exemplified as being previously stored with service communication number collection in local data base, is that service communication number collection formulates numbering, The numbering is the index of corresponding service communication number, and corresponding service communication number can be uniquely determined by the index Code.By the index associated storage of user's communicating number and service communication number, just it can uniquely determine and user's communicating number The service communication number mutually bound.Certainly, user's communicating number is not limited to above-mentioned with the mode that service communication number is mutually bound Citing, one of ordinary skill in the art are under the enlightenment of present techniques marrow, it is also possible to make other changes, but as long as its The function and effect of realization are same as the present application or similar, all should be covered by the application protection domain.

Step S31：Receive the exhaling to the service communication number sent using the communication terminal of user's communicating number Request is cried, communication is set up.

In the present embodiment, server can also include predetermined traffic server.The predetermined traffic server can be with Including it is any have for communication terminal provide communication connection function hardware device and drive the hardware device work needed for must The software wanted.

In the present embodiment, the service communication number of distribution can be pointed to the traffic server, so that when business is logical When signal code is as called number, the call request sent using the communication terminal of calling number can reach predetermined traffic clothes Business device, realizes the communication connection of the communication terminal and predetermined traffic server using calling number.

In the present embodiment, receiving call request can represent to need to be the communication terminal and industry for using user's communicating number It is engaged in setting up communication connection between the predetermined traffic server of communicating number sensing.

In the present embodiment, communication terminal can have access to the terminal device of communication network with any one, and it is also It can provide the user corresponding user interface.In a specific embodiment, communication terminal can be Landline telephone, mobile phone etc..

Step S33：What reception user during the communication inputted checks and writes off instruction, checks and writes off the order.

In the present embodiment, receiving to check and write off instructs expression to check and write off operation to order execution.Checking and writing off instruction can be The electric signal that user performs corresponding operate and realized to the communication terminal using user's communicating number is inputted.For example, checking and writing off Instruction can be on physical keyboard or dummy keyboard using the communication terminal of user's communicating number corresponding digital keys or Symbol keys are clicked the electric signal of generation.Or, shown using the communication terminal of user's communicating number to be configured with touch The intelligent movable mobile phone of device, it can be the telecommunications that generation is clicked in touch display current interface respective regions to check and write off instruction Number.Or, motion detection block can be included using the communication terminal of user's communicating number, it can be described to check and write off instruction Motion detection block is undergone mutation in the direction of motion of the communication terminal using user's communicating number, for example, can be the communication The electric signal produced when terminal is rocked by user.Other modes, the application embodiment party can also be included by checking and writing off the input of instruction Formula is not limited thereto.

In the present embodiment, receive user's input checks and writes off instruction, and service server is that can check and write off order.

The order of the application embodiment checks and writes off method by having bound the service communication of user's communicating number for Order splitting Number, when needing to carry out order to check and write off, by be referred to using the communication terminal of user's communicating number with service communication number To predetermined traffic server set up communication connection, when during the communication receive user input check and write off instruction, Order can be checked and write off.Therefore in whole process, user need to only use user's communicating number call business communicating number and lead to Cross and perform corresponding operation and check and write off the input of instruction to realize, you can complete follow-up order and check and write off.In this way, order is checked and write off Operation is more convenient, and Consumer's Experience is preferable.

In addition, being carried out using the method for the application embodiment when order is checked and write off, it is necessary to which user's execution is operated with reality accordingly Now check and write off after the input of instruction, can just carry out checking and writing off operation.Can so reduce causes order to be missed because of user misoperation The possibility checked and write off.

Referring to Fig. 6, in one embodiment, mutually being tied up with the service communication number by user's communicating number It can also comprise the following steps in fixed step.

Step S37：Obtain the order note identification of the order.

Step S39：The order note identification, user's communicating number are mutually bound with the service communication number.

In a specific embodiment, one and only one order of user.When needing progress order to check and write off, receiving During the call request to service communication number sent to the communication terminal using user's communicating number, according to user's messenger Code and at least one in service communication number, just can inquire about the order bound, and then can realize that confirmation is written off Order.

In another particular embodiment of the invention, user has multiple orders simultaneously.When needing progress order to check and write off, receiving During the call request to service communication number sent to the communication terminal using user's communicating number, according to user's messenger Code and service communication number, just can inquire about the order bound, and then can realize the order that confirmation is written off.

In the present embodiment, the binding of user's communicating number and service communication number is released so that after order is written off, No longer it is that user's communicating number and service communication number set up communication connection, and then can avoids entering the order checked and write off Row is secondary to check and write off operation.In addition, the binding of user's communicating number and service communication number is released, can be by service communication number Code discharges and is included into local data base again, so that next time uses, so as to so that service communication number can be obtained effectively Utilization.

In one embodiment, before receiving that during communication user inputs the step of checking and writing off instruction, Methods described can also include：Prompt message, the prompting letter are sent to the communication terminal using user's communicating number Cease for pointing out user to perform corresponding operation and to check and write off the input of instruction to realize.

In the present embodiment, prompt message can be used for pointing out the corresponding operation of user's execution to check and write off the defeated of instruction to realize Enter.Specifically, prompt message can be used for pointing out user to carrying out corresponding operating using the communication terminal of user's communicating number. Prompt message can include voice messaging and text information.Specifically, the content of such as voice messaging or text information can be with For " thanking to your predetermined household services company B service, confirmation is checked and write off and please pressed the # key ".Then user can be according to receiving Prompt message, progress corresponding operating checks and writes off the input of instruction to realize.

In a specific application scenarios, user A subscribes the one of housekeeping company B using smart mobile phone in Taobao The secondary household services visited.After user A releases order, its smart mobile phone, which can be received, includes service communication number Short message.Specifically, the content of the short message can be " to thank to your predetermined housekeeping company B service！Check and write off and request 13912345678”.Then, housekeeping company B completes household services, and user A determines to carry out checking and writing off for order.Now User A need to only use its smart mobile phone call number 13912345678, after call connection is set up, user A intelligence Mobile phone receives the prompt message of " thanking to your predetermined household services company B service, confirm to check and write off and please press the # key ". User A opens the dummy keyboard of its smart mobile phone and clicks on # key, checked and write off with sending according to receiving after prompt message Instruction, completes checking and writing off for order.From above-mentioned, when carrying out order using the application embodiment and checking and writing off, user only needs The input of instruction is checked and write off to realize using user's communicating number call business communicating number and by performing corresponding operation, i.e., Follow-up order can be completed to check and write off.In this way, order is checked and write off, operation is more convenient, and Consumer's Experience is preferable.In addition, order is checked and write off When, it is necessary to user performs corresponding operation is checked and write off with realizing after the input of instruction, can just carry out checking and writing off operation.So may be used Reduction causes the possibility that order is checked and write off by mistake because of user misoperation.

Refer to Fig. 7.One embodiment of the application provides a kind of server 2, and it can include：Receiving module 27, Acquisition module 29, communication building block 31 checks and writes off module 33.

Receiving module 27 can be used for receiving the order that user uses client to submit, and be the Order splitting service communication Number.

Acquisition module 29 can be used for the user's communicating number for obtaining the user, by user's communicating number with it is described Service communication number is mutually bound.

Communication building block 31 can be used for receiving using the communication terminal of user's communicating number send to the industry The call request of business communicating number, sets up communication.

Check and write off module 33 can be used for receive during the communication user input check and write off instruction, check and write off described in order It is single.

The server of the application embodiment by having bound the service communication number of user's communicating number for Order splitting, when Need to carry out order when checking and writing off, pass through for using the communication terminal of user's communicating number and service communication number point to it is predetermined Traffic server set up communication connection, when during the communication receive user input check and write off instruction, you can check and write off Order.Therefore in whole process, user need to only use user's communicating number call business communicating number and by performing phase The input of instruction is checked and write off in the operation answered to realize, you can is completed follow-up order and is checked and write off.In this way, order checks and writes off operation more just Victory, Consumer's Experience is preferable.

In addition, carried out using the server of the application embodiment when order is checked and write off, it is necessary to user perform corresponding operation with Realization is checked and write off after the input of instruction, can just carry out checking and writing off operation.Can so reduce causes order quilt because of user misoperation The possibility checked and write off by mistake.

In the 1990s, for a technology improvement can clearly distinguish be on hardware improvement (for example, Improvement to circuit structures such as diode, transistor, switches) or software on improvement (for the improvement of method flow). However, with the development of technology, the improvement of current many method flows can be considered as the direct of hardware circuit Improve.Designer nearly all obtains corresponding hardware circuit by the way that improved method flow is programmed into hardware circuit Structure.Therefore, it cannot be said that the improvement of a method flow cannot be realized with hardware entities module.For example, programmable Logical device (Programmable Logic Device, PLD) (such as field programmable gate array (Field Programmable Gate Array, FPGA)) it is exactly such a integrated circuit, its logic function is by user to device Program to determine.By designer is voluntarily programmed a digital display circuit " integrated " on a piece of PLD, without Chip maker is asked to design and make special IC chip.Moreover, nowadays, substitution manually makes collection Into circuit chip, this programming also uses " logic compiler (logic compiler) " software instead to realize mostly, it with Software compiler used is similar when program development is write, and the source code also handy specific programming before compiling Language is write, and this is referred to as hardware description language (Hardware Description Language, HDL), and HDL Also it is not only a kind of, but have many kinds, such as ABEL (Advanced Boolean Expression Language), AHDL(Altera Hardware Description Language)、Confluence、CUPL(Cornell University Programming Language)、HDCal、JHDL(Java Hardware Description Language)、Lava、 Lola, MyHDL, PALASM, RHDL (Ruby Hardware Description Language) etc., at present most Generally use VHDL (Very-High-Speed Integrated Circuit Hardware Description ) and Verilog2 Language.Those skilled in the art, which also will be apparent to the skilled artisan that, to be only needed to method flow with above-mentioned several Hardware description language slightly programming in logic and is programmed into integrated circuit, it is possible to is readily available and is realized the logical method stream The hardware circuit of journey.

For convenience of description, it is divided into various units during description apparatus above with function to describe respectively.Certainly, this is being implemented The function of each unit can be realized in same or multiple softwares and/or hardware during application.

As seen through the above description of the embodiments, those skilled in the art can be understood that the application can be borrowed Software is helped to add the mode of required general hardware platform to realize.Understood based on such, the technical scheme essence of the application On the part that is contributed in other words to prior art can be embodied in the form of software product, typically match somebody with somebody at one In putting, computing device includes one or more processors (CPU), input/output interface, network interface and internal memory.The meter Calculation machine software product can include some instructions to cause a computer equipment (can be personal computer, server, Or the network equipment etc.) perform method described in some parts of each embodiment of the application or embodiment.The meter Calculation machine software product can be stored in internal memory, and internal memory potentially includes the volatile memory in computer-readable medium, The form such as random access memory (RAM) and/or Nonvolatile memory, such as read-only storage (ROM) or flash memory (flash RAM).Internal memory is the example of computer-readable medium.Computer-readable medium includes permanent and non-permanent, removable Dynamic and non-removable media can be realized that information is stored by any method or technique.Information can be computer-readable finger Make, data structure, the module of program or other data.The example of the storage medium of computer includes, but are not limited to phase transformation Internal memory (PRAM), static RAM (SRAM), dynamic random access memory (DRAM), other types Random access memory (RAM), read-only storage (ROM), Electrically Erasable Read Only Memory (EEPROM), Fast flash memory bank or other memory techniques, read-only optical disc read-only storage (CD-ROM), digital versatile disc (DVD) Or other optical storages, magnetic cassette tape, tape magnetic rigid disk storage other magnetic storage apparatus or any other it is non-pass Defeated medium, the information that can be accessed by a computing device available for storage.Defined according to herein, computer-readable medium Do not include the data-signal and carrier wave of of short duration computer readable media (transitory media), such as modulation.

Each embodiment in this specification is described by the way of progressive, identical similar between each embodiment Part is mutually referring to what each embodiment was stressed is the difference with other embodiment.Especially, For system embodiment, because it is substantially similar to method embodiment, so description is fairly simple, it is related Part illustrates referring to the part of method embodiment.

Although depicting the application by embodiment, it will be appreciated by the skilled addressee that the application have it is many deformation and Change is without departing from spirit herein, it is desirable to which appended claim includes these deformations and changed without departing from the application Spirit.

Claims

1. a kind of order checks and writes off method, it is characterised in that it includes：

The order that user uses client to submit is received, is the Order splitting service communication number；

User's communicating number of the user is obtained, user's communicating number is mutually bound with the service communication number；

Obtain the communications records of the correspondence service communication number；Wherein described communications records include calling the service communication The calling number of number；

Record has the communication event between user's communicating number and the service communication number in the communications records When, check and write off the order.

2. the method as described in claim 1, it is characterised in that include the step of the order is checked and write off：Institute State in communications records record have user's communicating number with during the communication lasts of the service communication number, the electricity Telecommunications services device receives the default when checking and writing off instruction of user's input, just checks and writes off the order.

3. the method as described in claim 1, it is characterised in that in the step for the Order splitting service communication number Suddenly include：According to preset rules one service communication number of selection is concentrated from default communicating number；

Methods described also includes：Using of representing that the service communication number used is sent to the telecommunication server please Ask.

4. the method as described in claim 1, it is characterised in that in the step for the Order splitting service communication number Suddenly include：

The request of service communication number assignment is sent to the telecommunication server；

Receive the service communication number of the telecommunication server feedback.

5. the method as described in claim 1, it is characterised in that in the step for the user's communicating number for obtaining the user Suddenly include：User's communicating number is read from the order；Or, the identity information that order is used is submitted according to user, Obtain the corresponding user's communicating number of the identity information.

6. the method as described in claim 1, it is characterised in that lead to by user's communicating number and the business Also include in the step of signal code-phase is bound：

Obtain the order note identification of the order；

The order note identification, user's communicating number are mutually bound with the service communication number.

7. method as claimed in claim 6, it is characterised in that include the step of the order is checked and write off：

At least one in user's communicating number and the service communication number, inquires about the order note identification of binding, Realize the order for confirming to be written off.

8. the method as described in claim 1, it is characterised in that methods described also includes：It is written off in the order Afterwards, the binding of user's communicating number and the service communication number is released.

9. a kind of server, it is characterised in that it includes：

Receiving module, is the Order splitting service communication number for receiving the order that user uses client to submit；

First acquisition module, user's communicating number for obtaining the user, by user's communicating number and the industry Messenger code-phase of being engaged in binding；

Second acquisition module, the communications records for obtaining the correspondence service communication number；Wherein described communications records bag Include the calling number for calling the service communication number；

Check and write off module, in the communications records record have user's communicating number and the service communication number it Between communication event when, check and write off the order.

10. a kind of order checks and writes off method, it is characterised in that it includes：

The call request to the service communication number sent using the communication terminal of user's communicating number is received, is built Vertical communication；

What reception user during the communication inputted checks and writes off instruction, checks and writes off the order.

11. method as claimed in claim 10, it is characterised in that by user's communicating number and the business Also include in the step of messenger code-phase is bound：

Obtain the order note identification of the order；

12. method as claimed in claim 11, it is characterised in that include the step of the order is checked and write off：

13. method as claimed in claim 10, it is characterised in that methods described also includes：In the order by core After pin, the binding of user's communicating number and the service communication number is released.

14. method as claimed in claim 10, it is characterised in that the user during the communication is defeated receiving Enter the step of checking and writing off instruction before also include：Prompt message is sent to the communication terminal using user's communicating number, The prompt message is used to pointing out user to perform corresponding operation checking and writing off the input of instruction to realize.

15. a kind of server, it is characterised in that it includes：

Acquisition module, user's communicating number for obtaining the user, user's communicating number and the business are led to Signal code-phase is bound；

Communication building block, for receive using the communication terminal of user's communicating number send to the service communication The call request of number, sets up communication；

Module is checked and write off, instruction is checked and write off for receive that during communication user inputs, checks and writes off the order.