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CN106651239A - Out-of-stock data management method and device - Google Patents

Out-of-stock data management method and device Download PDF

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Publication number
CN106651239A
CN106651239A CN201610843718.6A CN201610843718A CN106651239A CN 106651239 A CN106651239 A CN 106651239A CN 201610843718 A CN201610843718 A CN 201610843718A CN 106651239 A CN106651239 A CN 106651239A
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stock
data
stock data
proofreading
data management
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易波
侯培彬
叶智茵
叶明开
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Guangzhou Pinwei Software Co Ltd
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Guangzhou Vipshop Information Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G06Q10/0875Itemisation or classification of parts, supplies or services, e.g. bill of materials
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Managing shopping lists, e.g. compiling or processing purchase lists
    • G06Q30/0635Managing shopping lists, e.g. compiling or processing purchase lists replenishment orders; recurring orders

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Abstract

The present invention discloses an out-of-stock data management method. The method comprises the steps of receiving out-of-stock data sent in the format of an out-of-stock data template; correcting the received out-of-stock data; storing the correctly corrected correct out-of-stock data, and sending the prompt information to the data-processing personnel. The present invention also discloses an out-of-stock data management device. According to the technical scheme of the invention, the out-of-stock data sent in the format of the out-of-stock data template are automatically corrected. Meanwhile, the prompt information is sent to the data-processing personnel. Therefore, both parties involved are not required to be on line, so that the manpower and material resources are saved. Meanwhile, the efficiency is high and the communication is efficient.

Description

缺货数据管理方法及装置Out-of-stock data management method and device

技术领域technical field

本发明涉及通讯技术领域,尤其涉及一种缺货数据管理方法及装置。The invention relates to the field of communication technology, in particular to a method and device for managing out-of-stock data.

背景技术Background technique

商务需要了解各个供应商的缺货情况,需要通过QQ、微信、电话等通讯工具联系供应商,让供应商整理和发送缺货报表才能了解到供应商的缺货情况和状态。但这类沟通必须保证双方都在线,而且需要双方进行配合才能实现信息共享,沟通过程中可能使用word、excel之类的文档交换信息,接收方收到这些文档后,需要与现有管理系统中的数据进行比对确定缺货情况,沟通过程需要浪费大量的人力、物力,且效率低,沟通低效。Business needs to know the out-of-stock situation of each supplier. It is necessary to contact the supplier through QQ, WeChat, telephone and other communication tools, and let the supplier sort out and send the out-of-stock report to know the out-of-stock situation and status of the supplier. However, this kind of communication must ensure that both parties are online, and both parties need to cooperate to realize information sharing. During the communication process, documents such as word and excel may be used to exchange information. After receiving these documents, the receiver needs to communicate with the existing management system. The data is compared to determine the out-of-stock situation. The communication process needs to waste a lot of manpower and material resources, and the efficiency is low, and the communication is inefficient.

上述内容仅用于辅助理解本发明的技术方案,并不代表承认上述内容是现有技术。The above content is only used to assist in understanding the technical solution of the present invention, and does not mean that the above content is admitted as prior art.

发明内容Contents of the invention

本发明的主要目的在于提供一种缺货数据管理方法及装置,旨在解决现有的缺货数据沟通需要供应商与商务人员均在线,且对传递的缺货数据需要人为进行比对,沟通效率低的问题。The main purpose of the present invention is to provide a method and device for out-of-stock data management, which aims to solve the existing out-of-stock data communication that requires suppliers and business personnel to be online, and the transmitted out-of-stock data needs to be manually compared and communicated. The problem of low efficiency.

为实现上述目的,本发明提供的一种缺货数据管理方法,包括以下步骤:In order to achieve the above object, a kind of out-of-stock data management method provided by the present invention comprises the following steps:

接收以缺货数据模版格式发送的缺货数据;Receive out-of-stock data sent in the out-of-stock data template format;

对接收的缺货数据进行校对;Proofread the received out-of-stock data;

存储校对无误的缺货数据,并向数据处理人员发送提示信息。Store the out-of-stock data that has been checked and correct, and send prompt information to the data processing personnel.

优选地,所述存储校对无误的缺货数据,并向数据处理人员发送提示信息的步骤包括:Preferably, the step of storing the corrected out-of-stock data and sending a prompt message to the data processing personnel includes:

根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;Classify and count out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate out-of-stock reports and store them;

向数据处理人员发送提示信息。Send reminders to data processors.

优选地,所述对接收的缺货数据进行校对的步骤包括:Preferably, the step of verifying the received out-of-stock data includes:

对缺货数据的完整性及准确性进行校对;Check the completeness and accuracy of the out-of-stock data;

当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;When the out-of-stock data is incomplete and/or inaccurate, send a prompt message to the data uploader;

当缺货数据完整且准确时,发送校对无误信息。When the out-of-stock data is complete and accurate, a proofreading error message is sent.

优选地,所述方法还包括:Preferably, the method also includes:

检测到查询指令时,输出与查询指令相应的缺货报表。When an inquiry instruction is detected, an out-of-stock report corresponding to the inquiry instruction is output.

优选地,所述方法还包括:Preferably, the method also includes:

将缺货报表中的缺货商品与商品订单相关联。Associate out-of-stock items in out-of-stock reports with item orders.

此外,为实现上述目的,本发明还提供一种缺货数据管理装置,包括:In addition, in order to achieve the above purpose, the present invention also provides an out-of-stock data management device, including:

接收模块,用于接收以缺货数据模版格式发送的缺货数据;The receiving module is used to receive the out-of-stock data sent in the out-of-stock data template format;

校对模块,用于对接收的缺货数据进行校对;The proofreading module is used for proofreading the received out-of-stock data;

存储模块,用于存储校对无误的缺货数据,并向数据处理人员发送提示信息。The storage module is used to store the correct out-of-stock data and send prompt information to the data processing personnel.

优选地,所述存储模块包括:Preferably, the storage module includes:

报表单元,用于用于根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;The report unit is used to classify and count the out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate and store out-of-stock reports;

提示单元,用于向数据处理人员发送提示信息。The prompt unit is used to send prompt information to data processing personnel.

优选地,所述校对模块包括:Preferably, the proofreading module includes:

校对单元,用于对缺货数据的完整性及准确性进行校对;The proofreading unit is used for proofreading the completeness and accuracy of the out-of-stock data;

信息单元,用于当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;及The information unit is used to send a prompt message to the data uploader when the out-of-stock data is incomplete and/or inaccurate; and

当缺货数据完整且准确时,发送校对无误信息。When the out-of-stock data is complete and accurate, a proofreading error message is sent.

优选地,所述缺货数据管理装置还包括:Preferably, the out-of-stock data management device also includes:

查询模块,用于检测到查询指令时,输出与查询指令相应的缺货报表。The query module is configured to output an out-of-stock report corresponding to the query command when the query command is detected.

优选地,所述缺货数据管理装置还包括:Preferably, the out-of-stock data management device also includes:

关联模块,用于将缺货报表中的缺货商品与商品订单相关联。The association module is used for associating the out-of-stock items in the out-of-stock report with the item orders.

本发明通过接收以缺货数据模版格式发送的缺货数据;对接收的缺货数据进行校对;存储校对无误的缺货数据,并向数据处理人员发送提示信息。通过对以缺货数据模版格式发送的缺货数据进行自动校对,并向数据处理人员发送提示信息,无需双方均在线,节约人力、物力,且效率高,沟通高效。The invention receives the out-of-stock data sent in the out-of-stock data template format; proofreads the received out-of-stock data; stores the correct out-of-stock data and sends prompt information to data processing personnel. By automatically proofreading the out-of-stock data sent in the out-of-stock data template format, and sending prompt information to the data processing personnel, both parties do not need to be online, saving manpower and material resources, with high efficiency and efficient communication.

附图说明Description of drawings

图1为本发明缺货数据管理方法的第一实施例的流程示意图;Fig. 1 is a schematic flow chart of the first embodiment of the out-of-stock data management method of the present invention;

图2为图1中步骤S20一实施例的细化流程示意图;FIG. 2 is a schematic diagram of a refinement process of an embodiment of step S20 in FIG. 1;

图3为图1中步骤S30一实施例的细化流程示意图;FIG. 3 is a schematic diagram of a refinement process of an embodiment of step S30 in FIG. 1;

图4为本发明缺货数据管理方法的第二实施例的流程示意图;Fig. 4 is a schematic flow chart of the second embodiment of the out-of-stock data management method of the present invention;

图5为本发明缺货数据管理方法的第三实施例的流程示意图;5 is a schematic flow chart of the third embodiment of the out-of-stock data management method of the present invention;

图6为本发明缺货数据管理装置的第一实施例的功能模块示意图;6 is a schematic diagram of functional modules of the first embodiment of the out-of-stock data management device of the present invention;

图7为图6中校对模块一实施例的细化功能模块示意图;Fig. 7 is a schematic diagram of a refined functional module of an embodiment of the proofreading module in Fig. 6;

图8为图6中存储模块一实施例的细化功能模块示意图;FIG. 8 is a schematic diagram of a detailed functional module of an embodiment of the storage module in FIG. 6;

图9为本发明缺货数据管理装置的第二实施例的功能模块示意图;9 is a schematic diagram of functional modules of the second embodiment of the out-of-stock data management device of the present invention;

图10为本发明缺货数据管理装置的第三实施例的功能模块示意图。Fig. 10 is a schematic diagram of the functional modules of the third embodiment of the out-of-stock data management device of the present invention.

本发明目的的实现、功能特点及优点将结合实施例,参照附图做进一步说明。The realization of the purpose of the present invention, functional characteristics and advantages will be further described in conjunction with the embodiments and with reference to the accompanying drawings.

具体实施方式detailed description

应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

本发明实施例的主要解决方案是:接收以缺货数据模版格式发送的缺货数据;对接收的缺货数据进行校对;存储校对无误的缺货数据,并向数据处理人员发送提示信息。通过对以缺货数据模版格式发送的缺货数据进行自动校对,并向数据处理人员发送提示信息,无需双方均在线,节约人力、物力,且效率高,沟通高效。The main solution of the embodiment of the present invention is: receiving the out-of-stock data sent in the out-of-stock data template format; checking the received out-of-stock data; storing the correct out-of-stock data after checking, and sending prompt information to the data processing personnel. By automatically proofreading the out-of-stock data sent in the out-of-stock data template format, and sending prompt information to the data processing personnel, both parties do not need to be online, saving manpower and material resources, with high efficiency and efficient communication.

由于现有缺货数据沟通需要供应商与商务人员均在线,且对传递的缺货数据需要人为进行比对,沟通效率低。Since the existing out-of-stock data communication requires both suppliers and business personnel to be online, and the transmitted out-of-stock data needs to be compared manually, the communication efficiency is low.

基于上述问题,本发明提供一种缺货数据管理方法。Based on the above problems, the present invention provides a method for managing out-of-stock data.

参照图1,图1为本发明缺货数据管理方法的第一实施例的流程示意图。Referring to FIG. 1 , FIG. 1 is a schematic flowchart of the first embodiment of the out-of-stock data management method of the present invention.

在一实施例中,所述缺货数据管理方法包括:In one embodiment, the out-of-stock data management method includes:

步骤S10,接收以缺货数据模版格式发送的缺货数据;Step S10, receiving the out-of-stock data sent in the out-of-stock data template format;

供应商与商务人员需要对缺货商品的信息(即缺货数据)进行交流,包括缺货商品的代码、货号、型号、缺货数量及缺货原因等,由于缺货数据种类繁多(需要统计不同供应商提供的缺货数据),还可能需要与历史缺货数据进行比对,导致工作人员工作量大且效率低下。通常来说,即便是不同的供应商,提供的缺货数据都会有共同点,如都有商品的代码、货号、型号、数量、价格及缺货原因等,因此,可以针对缺货数据提供缺货数据模版,使所有供应商都以同样的缺货数据模版格式发送缺货数据。由于缺货数据主要是针对应发货数据与实发货数据的差距而言的,通常是供应商根据应发货数据发货,将已发货商品对应的数据进行标记,则未标记的数据视为缺货,针对缺货的商品还会有缺货原因、能否在规定时间内(例如,72小时内)补货和/或补货时间等;由于供应商可能在匹配的数据格式文档中进行数据统计汇总等,如果再将该缺货数据填写到缺货数据模版中,需要重复劳动,对此,也可以通过将匹配数据格式中的缺货数据自动提取出来,输入缺货数据模版中,提高工作效率。Suppliers and business personnel need to exchange information on out-of-stock products (that is, out-of-stock data), including codes, item numbers, models, out-of-stock quantities, and reasons for out-of-stock products. Due to the variety of out-of-stock data (requires statistics Out-of-stock data provided by different suppliers) may also need to be compared with historical out-of-stock data, resulting in heavy workload and low efficiency for staff. Generally speaking, the out-of-stock data provided by different suppliers will have something in common, such as the product code, item number, model, quantity, price, and out-of-stock reasons, etc. Therefore, the out-of-stock data can be provided Out of stock data template, so that all suppliers send out of stock data in the same out of stock data template format. Since the out-of-stock data is mainly for the gap between the data to be shipped and the data to be shipped, usually the supplier will mark the data corresponding to the shipped goods according to the data to be shipped, and the unmarked data If it is considered out of stock, there will also be reasons for out of stock, whether it can be replenished within the specified time (for example, within 72 hours) and/or replenishment time, etc. for out of stock products; If you fill in the out-of-stock data into the out-of-stock data template, you need to repeat the work. For this, you can also automatically extract the out-of-stock data in the matching data format and enter the out-of-stock data template , improve work efficiency.

步骤S20,对接收的缺货数据进行校对;Step S20, proofreading the received out-of-stock data;

由于格式统一,供应商填写缺货数据模版时,系统可以快速的对缺货数据进行校对,如填写是否完整,填写的数据类型是否准确等,避免了人工校对速度慢、校对出错,及发现问题后来回沟通费时费力的问题。Due to the uniform format, when the supplier fills out the out-of-stock data template, the system can quickly check the out-of-stock data, such as whether the filling is complete, whether the filled data type is accurate, etc., avoiding slow manual proofreading, proofreading errors, and finding problems Later, it was time-consuming and labor-intensive to communicate.

参照图2,图2为图1中步骤S20一实施例的细化流程示意图。Referring to FIG. 2 , FIG. 2 is a schematic flowchart of an embodiment of step S20 in FIG. 1 .

步骤S21,对缺货数据的完整性及准确性进行校对;Step S21, checking the completeness and accuracy of the out-of-stock data;

步骤S22,当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;Step S22, when the out-of-stock data is incomplete and/or inaccurate, send a prompt message to the data uploader;

步骤S23,当缺货数据完整且准确时,发送校对无误信息。Step S23, when the out-of-stock data is complete and accurate, send a proofreading error message.

缺货数据模版中的每一栏都有相应的数据需要填写,如商品的代码、货号、型号、数量、单位、价格及缺货原因等,对缺货数据的完整性进行校对可以避免漏填,当然,例如,有些商品可能本身并没有型号,在填写时可以选“无”等,对缺货数据的准确性进行校对可以避免错填,例如,商品的价格应该是阿拉伯数字,有可能错填成汉字或英文等;当缺货数据模版中的缺货数据不完整和/或不准确时,向数据上传人员发送提示信息,提示数据上传人员对相应部位进行补充或修改;当缺货数据完整且准确时,发送校对无误信息,例如,提交成功等;在数据上传人员填写缺货数据模版时便对缺货数据进行自动校对,提高了缺货数据的完整性及准确性。Each column in the out-of-stock data template has corresponding data to be filled in, such as product code, item number, model, quantity, unit, price, and reason for out-of-stock, etc. Checking the integrity of the out-of-stock data can avoid missing filling , Of course, for example, some products may not have a model number, you can choose "None" when filling in, and check the accuracy of the out-of-stock data to avoid wrong filling. For example, the price of the product should be Arabic numerals, which may be wrong Fill in Chinese characters or English, etc.; when the out-of-stock data in the out-of-stock data template is incomplete and/or inaccurate, send a reminder message to the data uploader, prompting the data uploader to supplement or modify the corresponding part; when the out-of-stock data When it is complete and accurate, it will send proofreading information, for example, the submission is successful, etc.; when the data uploader fills out the out-of-stock data template, the out-of-stock data will be automatically checked, which improves the integrity and accuracy of the out-of-stock data.

步骤S30,存储校对无误的缺货数据,并向数据处理人员发送提示信息。Step S30, storing the correct out-of-stock data after verification, and sending a prompt message to the data processing personnel.

将校对无误的缺货数据进行存储,存储设备中还存储有其他各类缺货数据,包括不同供应商在不同时间提供的缺货数据,例如,将同一供应商的缺货数据存储在一起等,并向数据处理人员发送提示信息,提醒其有新的缺货数据发送过来了,需要处理。Store the corrected out-of-stock data, and store other types of out-of-stock data in the storage device, including out-of-stock data provided by different suppliers at different times, for example, store out-of-stock data from the same supplier together, etc. , and send a reminder message to the data processing personnel to remind them that new out-of-stock data has been sent and needs to be processed.

参照图3,图3为图1中步骤S30一实施例的细化流程示意图。Referring to FIG. 3 , FIG. 3 is a schematic flowchart of an embodiment of step S30 in FIG. 1 .

步骤S31,根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;Step S31, classifying and counting the out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate and store out-of-stock reports;

步骤S32,向数据处理人员发送提示信息。Step S32, sending prompt information to the data processing personnel.

为了便于查看,有关联性的缺货数据还可以采用归类统计生成缺货报表的方式再进行存储,例如,不同供应商在同一时间段内的缺货数据归类统计生成缺货报表,或不同供应商针对同一活动的缺货数据归类统计生成缺货报表,或将同一供应商一段时间内的缺货数据归类统计生成缺货报表,或将同一供应商针对同一活动的缺货数据归类统计生成缺货报表,或将供应商提供的数据与仓库存货数据进行归类统计生成缺货报表,存储缺货报表方便数据处理人员查看,并向数据处理人员发送提示信息,提醒其有新的缺货数据发送过来了,以便及时处理。当然,也可以提前设置缺货数据归类统计的类型,例如,将最近一周的缺货数据归类统计生成报表,则在接收到缺货数据时,将满足条件的缺货数据归类统计生成报表发送给数据处理人员。For the convenience of viewing, related out-of-stock data can also be stored in the form of out-of-stock reports generated by classification and statistics. For example, out-of-stock data from different suppliers in the same time period can be classified and counted to generate out-of-stock reports, or Different suppliers classify and count out-of-stock data for the same activity to generate out-of-stock reports, or classify and count out-of-stock data of the same supplier within a period of time to generate out-of-stock reports, or classify out-of-stock data for the same activity from the same supplier Classify statistics to generate out-of-stock reports, or classify and count the data provided by suppliers and warehouse inventory data to generate out-of-stock reports, store the out-of-stock reports for data processing personnel to view, and send reminder messages to data processing personnel to remind them New out-of-stock data has been sent for timely processing. Of course, you can also set the type of out-of-stock data classification and statistics in advance. For example, if the out-of-stock data in the last week is classified and counted to generate a report, when the out-of-stock data is received, the out-of-stock data that meets the conditions will be classified and statistically generated. Reports are sent to data processors.

本实施例通过自动对缺货数据进行校对,提高了发送的缺货数据的完整性和准确性,无需双方均在线,也可进行缺货数据沟通传递,节约人力、物力,且效率高,沟通高效。This embodiment improves the completeness and accuracy of the out-of-stock data by automatically checking the out-of-stock data. It is not necessary for both parties to be online, and the out-of-stock data can also be communicated, saving manpower and material resources, and the efficiency is high. efficient.

参照图4,图4为本发明缺货数据管理方法的第二实施例的流程示意图。基于上述缺货数据管理方法的第一实施例,所述缺货数据管理方法还包括:Referring to FIG. 4 , FIG. 4 is a schematic flowchart of a second embodiment of the out-of-stock data management method of the present invention. Based on the first embodiment of the above out-of-stock data management method, the out-of-stock data management method further includes:

步骤S40,检测到查询指令时,输出与查询指令相应的缺货报表。In step S40, when an inquiry instruction is detected, an out-of-stock report corresponding to the inquiry instruction is output.

存储的缺货数据,供应商和商务人员均可以查询,不过,由于权限问题,商务人员可以查询所有供应商提供的缺货数据,而供应商则只能查询与自己相关的部分缺货数据;为了便于查阅,数据处理人员可以发送多种缺货数据查询指令,例如,查询最新的缺货数据,查询近一个月内某供应商的缺货数据,或近一个月内所有供应商的缺货数据等,根据检测到的查询指令,输出与查询指令相应的缺货报表,方便用户查阅。Both suppliers and business personnel can query the stored out-of-stock data. However, due to permission issues, business personnel can query the out-of-stock data provided by all suppliers, while suppliers can only query part of the out-of-stock data related to themselves; In order to facilitate reference, data processors can send a variety of out-of-stock data query commands, for example, query the latest out-of-stock data, query the out-of-stock data of a certain supplier in the past month, or the out-of-stock data of all suppliers in the past month Data, etc., according to the detected query command, output the out-of-stock report corresponding to the query command, which is convenient for users to consult.

本实施例根据检测到的查询指令,输出与查询指令相应的缺货报表,方便用户查阅。In this embodiment, according to the detected query command, an out-of-stock report corresponding to the query command is output, which is convenient for users to consult.

参照图5,图5为本发明缺货数据管理方法的第三实施例的流程示意图。基于上述缺货数据管理方法的第二实施例,所述缺货数据管理方法还包括:Referring to FIG. 5 , FIG. 5 is a schematic flowchart of a third embodiment of the out-of-stock data management method of the present invention. Based on the second embodiment of the above out-of-stock data management method, the out-of-stock data management method further includes:

步骤S50,将缺货报表中的缺货商品与商品订单相关联。Step S50, associating the out-of-stock commodity in the out-of-stock report with the commodity order.

缺货报表中的缺货商品通常都是买家下单购买的商品,由于供应商缺货,不能及时将商品发送给买家,传统的缺货管理,都是人工核对,当出现错漏时,可能会降低买家的用户体验,例如,某买家的商品缺货而核对时以为是有货的,则可能会让买家白等很长一段时间,降低买家的用户体验,为了避免类似情况发生,在生成缺货报表时,将缺货商品与商品订单相关联,在设置缺货商品与商品订单相关联时,可以根据商品订单付款先后顺序,将最后付款的相应数量的商品订单与缺货商品相关联,还可以增加VIP等级筛选和/或该买家同一订单购买的商品数量等,通过将缺货商品与商品订单相关联,方便商务人员及时全面的与所有缺货商品对应的买家沟通,协商处理后续事宜,例如,退款、补偿损失或等有货再补发等。The out-of-stock items in the out-of-stock report are usually the items purchased by the buyer. Due to the out-of-stock items from the supplier, the items cannot be sent to the buyer in time. Traditional out-of-stock management is manually checked. When there is an error or omission, It may reduce the buyer's user experience. For example, if a buyer's product is out of stock and he thinks it is in stock when checking, it may make the buyer wait for a long time and reduce the buyer's user experience. In order to avoid similar When the situation occurs, when generating the out-of-stock report, associate the out-of-stock item with the item order. When setting the link between the out-of-stock item and the item order, you can link the corresponding quantity of item orders with the final payment according to the payment order of the item order. Linking out-of-stock items can also increase VIP level screening and/or the number of items purchased by the buyer in the same order, etc. By associating out-of-stock items with item orders, it is convenient for business personnel to promptly and comprehensively correspond to all out-of-stock items The buyer communicates, negotiates and handles follow-up matters, such as refunds, compensation for losses, or reissues when the goods are available.

本实施例通过将缺货商品与商品订单相关联,方便商务人员及时全面的与所有缺货商品对应的买家沟通,提高售后服务及买家的用户体验。In this embodiment, by associating out-of-stock commodities with commodity orders, it is convenient for business personnel to communicate with buyers corresponding to all out-of-stock commodities in a timely and comprehensive manner, thereby improving after-sales service and user experience of buyers.

为了更好地说明上述缺货数据管理方案,以下将通过一个实例进行具体解释。In order to better illustrate the above out-of-stock data management solution, an example will be used for a specific explanation below.

大批供应商参加反季促销活动,各供应商根据应发货数据将相应商品发往对应的仓库。应发货数据显示A供应商要发送100件1#商品和100件2#商品,但实际只发了90件1#商品和90件2#商品,由于仓库中还有7件1#商品和8件2#商品,则缺货数据为1#商品缺货3件,2#商品缺货2件,缺货原因是产品质量问题,48小时内可再补发1#商品3件和2#商品2件;应发货数据显示B供应商要发送100件3#商品和100件4#商品,但实际只发了90件3#商品和90件4#商品,由于仓库中还有3件3#商品和0件4#商品,则缺货数据为3#商品缺货7件,4#商品缺货10件,缺货原因是库存不足,72小时内无法补足;将各供应商的缺货数据归类统计生成缺货报表并存储,同时通过邮件、短信、QQ和/或微信等方式向商务人员发送提示信息。商务人员查看反季促销活动的缺货报表,并调取与缺货商品相关联的商品订单,逐一与所有缺货商品的买家联系,协商处理后续事宜,部分买家选择补偿损失并退款的方式,部分买家同意多等几天。A large number of suppliers participate in anti-season promotion activities, and each supplier sends the corresponding products to the corresponding warehouse according to the delivery data. The delivery data shows that supplier A wants to send 100 pieces of 1# product and 100 pieces of 2# product, but actually only sends 90 pieces of 1# product and 90 pieces of 2# product, because there are still 7 pieces of 1# product and 2# product in the warehouse. 8 pieces of 2# products, the out-of-stock data is that 1# products are out of stock 3 pieces, 2# products are out of stock 2 pieces, the reason for the out-of-stock is product quality problems, and 3 pieces of 1# products and 2# products can be reissued within 48 hours 2 pieces of goods; the data to be shipped shows that supplier B wants to send 100 pieces of 3# goods and 100 pieces of 4# goods, but actually only sent 90 pieces of 3# goods and 90 pieces of 4# goods, because there are still 3 pieces in the warehouse 3# commodity and 0 pieces of 4# commodity, the out-of-stock data is that 3# commodity is out of stock 7 pieces, 4# commodity is out of stock 10 pieces, the reason for the shortage is that the stock is insufficient and cannot be replenished within 72 hours; The out-of-stock report is generated and stored by categorizing and counting the goods data, and at the same time, prompt information is sent to business personnel by email, SMS, QQ and/or WeChat. The business personnel check the out-of-stock report of the off-season promotional activities, retrieve the product orders associated with the out-of-stock products, and contact the buyers of all out-of-stock products one by one to negotiate and handle follow-up matters. Some buyers choose to compensate for the loss and refund way, some buyers agreed to wait a few more days.

本发明进一步提供一种缺货数据管理装置。The present invention further provides an out-of-stock data management device.

参照图6,图6为本发明缺货数据管理装置的第一实施例的功能模块示意图。Referring to FIG. 6 , FIG. 6 is a schematic diagram of functional modules of the first embodiment of the out-of-stock data management device of the present invention.

在一实施例中,所述缺货数据管理装置包括:接收模块10、校对模块20及存储模块30。In one embodiment, the out-of-stock data management device includes: a receiving module 10 , a proofreading module 20 and a storage module 30 .

所述接收模块10,用于接收以缺货数据模版格式发送的缺货数据;The receiving module 10 is configured to receive the out-of-stock data sent in the out-of-stock data template format;

供应商与商务人员需要对缺货商品的信息(即缺货数据)进行交流,包括缺货商品的代码、货号、型号、缺货数量及缺货原因等,由于缺货数据种类繁多(需要统计不同供应商提供的缺货数据),还可能需要与历史缺货数据进行比对,导致工作人员工作量大且效率低下。通常来说,即便是不同的供应商,提供的缺货数据都会有共同点,如都有商品的代码、货号、型号、数量、价格及缺货原因等,因此,可以针对缺货数据提供缺货数据模版,使所有供应商都以同样的缺货数据模版格式发送缺货数据。由于缺货数据主要是针对应发货数据与实发货数据的差距而言的,通常是供应商根据应发货数据发货,将已发货商品对应的数据进行标记,则未标记的数据视为缺货,针对缺货的商品还会有缺货原因、能否在规定时间内(例如,72小时内)补货和/或补货时间等;由于供应商可能在匹配的数据格式文档中进行数据统计汇总等,如果再将该缺货数据填写到缺货数据模版中,需要重复劳动,对此,也可以通过将匹配数据格式中的缺货数据自动提取出来,输入缺货数据模版中,提高工作效率。Suppliers and business personnel need to exchange information on out-of-stock products (that is, out-of-stock data), including codes, item numbers, models, out-of-stock quantities, and reasons for out-of-stock products. Due to the variety of out-of-stock data (requires statistics Out-of-stock data provided by different suppliers) may also need to be compared with historical out-of-stock data, resulting in heavy workload and low efficiency for staff. Generally speaking, the out-of-stock data provided by different suppliers will have something in common, such as the product code, item number, model, quantity, price, and out-of-stock reasons, etc. Therefore, the out-of-stock data can be provided Out of stock data template, so that all suppliers send out of stock data in the same out of stock data template format. Since the out-of-stock data is mainly for the gap between the data to be shipped and the data to be shipped, usually the supplier will mark the data corresponding to the shipped goods according to the data to be shipped, and the unmarked data If it is considered out of stock, there will also be reasons for out of stock, whether it can be replenished within the specified time (for example, within 72 hours) and/or replenishment time, etc. for out of stock products; If you fill in the out-of-stock data into the out-of-stock data template, you need to repeat the work. For this, you can also automatically extract the out-of-stock data in the matching data format and enter the out-of-stock data template , improve work efficiency.

所述校对模块20,用于对接收的缺货数据进行校对;The proofreading module 20 is used to proofread the received out-of-stock data;

由于格式统一,供应商填写缺货数据模版时,系统可以快速的对缺货数据进行校对,如填写是否完整,填写的数据类型是否准确等,避免了人工校对速度慢、校对出错,及发现问题后来回沟通费时费力的问题。Due to the uniform format, when the supplier fills out the out-of-stock data template, the system can quickly check the out-of-stock data, such as whether the filling is complete, whether the filled data type is accurate, etc., avoiding slow manual proofreading, proofreading errors, and finding problems Later, it was time-consuming and labor-intensive to communicate.

参照图7,图7为图6中校对模块20一实施例的细化功能模块示意图。Referring to FIG. 7 , FIG. 7 is a schematic diagram of detailed functional modules of an embodiment of the proofreading module 20 in FIG. 6 .

校对单元21,用于对缺货数据的完整性及准确性进行校对;proofreading unit 21, used for proofreading the completeness and accuracy of out-of-stock data;

信息单元22,用于当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;及The information unit 22 is used to send a prompt message to the data uploader when the out-of-stock data is incomplete and/or inaccurate; and

当缺货数据完整且准确时,发送校对无误信息。When the out-of-stock data is complete and accurate, a proofreading error message is sent.

缺货数据模版中的每一栏都有相应的数据需要填写,如商品的代码、货号、型号、数量、单位、价格及缺货原因等,对缺货数据的完整性进行校对可以避免漏填,当然,例如,有些商品可能本身并没有型号,在填写时可以选“无”等,对缺货数据的准确性进行校对可以避免错填,例如,商品的价格应该是阿拉伯数字,有可能错填成汉字或英文等;当缺货数据模版中的缺货数据不完整和/或不准确时,向数据上传人员发送提示信息,提示数据上传人员对相应部位进行补充或修改;当缺货数据完整且准确时,发送校对无误信息,例如,提交成功等;在数据上传人员填写缺货数据模版时便对缺货数据进行自动校对,提高了缺货数据的完整性及准确性。Each column in the out-of-stock data template has corresponding data to be filled in, such as product code, item number, model, quantity, unit, price, and reason for out-of-stock, etc. Checking the integrity of the out-of-stock data can avoid missing filling , Of course, for example, some products may not have a model number, you can choose "None" when filling in, and check the accuracy of the out-of-stock data to avoid wrong filling. For example, the price of the product should be Arabic numerals, which may be wrong Fill in Chinese characters or English, etc.; when the out-of-stock data in the out-of-stock data template is incomplete and/or inaccurate, send a reminder message to the data uploader, prompting the data uploader to supplement or modify the corresponding part; when the out-of-stock data When it is complete and accurate, it will send proofreading information, for example, the submission is successful, etc.; when the data uploader fills out the out-of-stock data template, the out-of-stock data will be automatically checked, which improves the integrity and accuracy of the out-of-stock data.

所述存储模块30,用于存储校对无误的缺货数据,并向数据处理人员发送提示信息。The storage module 30 is used to store the correct out-of-stock data after verification, and send prompt information to data processing personnel.

将校对无误的缺货数据进行存储,存储设备中还存储有其他各类缺货数据,包括不同供应商在不同时间提供的缺货数据,例如,将同一供应商的缺货数据存储在一起等,并向数据处理人员发送提示信息,提醒其有新的缺货数据发送过来了,需要处理。Store the corrected out-of-stock data, and store other types of out-of-stock data in the storage device, including out-of-stock data provided by different suppliers at different times, for example, store out-of-stock data from the same supplier together, etc. , and send a reminder message to the data processing personnel to remind them that new out-of-stock data has been sent and needs to be processed.

参照图8,图8为图6中存储模块30一实施例的细化功能模块示意图。Referring to FIG. 8 , FIG. 8 is a schematic diagram of a detailed functional module of an embodiment of the storage module 30 in FIG. 6 .

报表单元31,用于用于根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;Report unit 31, used for classifying and counting out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate out-of-stock reports and store them;

提示单元32,用于向数据处理人员发送提示信息。Prompt unit 32, configured to send prompt information to data processing personnel.

为了便于查看,有关联性的缺货数据还可以采用归类统计生成缺货报表的方式再进行存储,例如,不同供应商在同一时间段内的缺货数据归类统计生成缺货报表,或不同供应商针对同一活动的缺货数据归类统计生成缺货报表,或将同一供应商一段时间内的缺货数据归类统计生成缺货报表,或将同一供应商针对同一活动的缺货数据归类统计生成缺货报表,或将供应商提供的数据与仓库存货数据进行归类统计生成缺货报表,存储缺货报表方便数据处理人员查看,并向数据处理人员发送提示信息,提醒其有新的缺货数据发送过来了,以便及时处理。当然,也可以提前设置缺货数据归类统计的类型,例如,将最近一周的缺货数据归类统计生成报表,则在接收到缺货数据时,将满足条件的缺货数据归类统计生成报表发送给数据处理人员。For the convenience of viewing, related out-of-stock data can also be stored in the form of out-of-stock reports generated by classification and statistics. For example, out-of-stock data from different suppliers in the same time period can be classified and counted to generate out-of-stock reports, or Different suppliers classify and count out-of-stock data for the same activity to generate out-of-stock reports, or classify and count out-of-stock data of the same supplier within a period of time to generate out-of-stock reports, or classify out-of-stock data for the same activity from the same supplier Classify statistics to generate out-of-stock reports, or classify and count the data provided by suppliers and warehouse inventory data to generate out-of-stock reports, store the out-of-stock reports for data processing personnel to view, and send reminder messages to data processing personnel to remind them New out-of-stock data has been sent for timely processing. Of course, you can also set the type of out-of-stock data classification and statistics in advance. For example, if the out-of-stock data in the last week is classified and counted to generate a report, when the out-of-stock data is received, the out-of-stock data that meets the conditions will be classified and statistically generated. Reports are sent to data processors.

本实施例通过自动对缺货数据进行校对,提高了发送的缺货数据的完整性和准确性,无需双方均在线,也可进行缺货数据沟通传递,节约人力、物力,且效率高,沟通高效。This embodiment improves the completeness and accuracy of the out-of-stock data by automatically checking the out-of-stock data. It is not necessary for both parties to be online, and the out-of-stock data can also be communicated, saving manpower and material resources, and the efficiency is high. efficient.

参照图9,图9为本发明缺货数据管理装置的第二实施例的功能模块示意图。所述缺货数据管理装置还包括查询模块40。Referring to FIG. 9 , FIG. 9 is a schematic diagram of functional modules of the second embodiment of the out-of-stock data management device of the present invention. The out-of-stock data management device also includes a query module 40 .

所述查询模块40,用于检测到查询指令时,输出与查询指令相应的缺货报表。The inquiry module 40 is configured to output an out-of-stock report corresponding to the inquiry instruction when an inquiry instruction is detected.

存储的缺货数据,供应商和商务人员均可以查询,不过,由于权限问题,商务人员可以查询所有供应商提供的缺货数据,而供应商则只能查询与自己相关的部分缺货数据;为了便于查阅,数据处理人员可以发送多种缺货数据查询指令,例如,查询最新的缺货数据,查询近一个月内某供应商的缺货数据,或近一个月内所有供应商的缺货数据等,根据检测到的查询指令,输出与查询指令相应的缺货报表,方便用户查阅。Both suppliers and business personnel can query the stored out-of-stock data. However, due to permission issues, business personnel can query the out-of-stock data provided by all suppliers, while suppliers can only query part of the out-of-stock data related to themselves; In order to facilitate reference, data processors can send a variety of out-of-stock data query commands, for example, query the latest out-of-stock data, query the out-of-stock data of a certain supplier in the past month, or the out-of-stock data of all suppliers in the past month Data, etc., according to the detected query command, output the out-of-stock report corresponding to the query command, which is convenient for users to consult.

本实施例根据检测到的查询指令,输出与查询指令相应的缺货报表,方便用户查阅。In this embodiment, according to the detected query command, an out-of-stock report corresponding to the query command is output, which is convenient for users to consult.

参照图10,图10为本发明缺货数据管理装置的第三实施例的功能模块示意图。所述缺货数据管理装置还包括关联模块50。Referring to FIG. 10 , FIG. 10 is a schematic diagram of the functional modules of the third embodiment of the out-of-stock data management device of the present invention. The out-of-stock data management device also includes an association module 50 .

所述关联模块50,用于将缺货报表中的缺货商品与商品订单相关联。The associating module 50 is used for associating the out-of-stock commodity in the out-of-stock report with the commodity order.

缺货报表中的缺货商品通常都是买家下单购买的商品,由于供应商缺货,不能及时将商品发送给买家,传统的缺货管理,都是人工核对,当出现错漏时,可能会降低买家的用户体验,例如,某买家的商品缺货而核对时以为是有货的,则可能会让买家白等很长一段时间,降低买家的用户体验,为了避免类似情况发生,在生成缺货报表时,将缺货商品与商品订单相关联,在设置缺货商品与商品订单相关联时,可以根据商品订单付款先后顺序,将最后付款的相应数量的商品订单与缺货商品相关联,还可以增加VIP等级筛选和/或该买家同一订单购买的商品数量等,通过将缺货商品与商品订单相关联,方便商务人员及时全面的与所有缺货商品对应的买家沟通,协商处理后续事宜,例如,退款、补偿损失或等有货再补发等。The out-of-stock items in the out-of-stock report are usually the items purchased by the buyer. Due to the out-of-stock items from the supplier, the items cannot be sent to the buyer in time. Traditional out-of-stock management is manually checked. When there is an error or omission, It may reduce the buyer's user experience. For example, if a buyer's product is out of stock and he thinks it is in stock when checking, it may make the buyer wait for a long time and reduce the buyer's user experience. In order to avoid similar When the situation occurs, when generating the out-of-stock report, associate the out-of-stock item with the item order. When setting the link between the out-of-stock item and the item order, you can link the corresponding quantity of item orders with the final payment according to the payment order of the item order. Linking out-of-stock items can also increase VIP level screening and/or the number of items purchased by the buyer in the same order, etc. By associating out-of-stock items with item orders, it is convenient for business personnel to promptly and comprehensively correspond to all out-of-stock items The buyer communicates, negotiates and handles follow-up matters, such as refunds, compensation for losses, or reissues when the goods are available.

本实施例通过将缺货商品与商品订单相关联,方便商务人员及时全面的与所有缺货商品对应的买家沟通,提高售后服务及买家的用户体验。In this embodiment, by associating out-of-stock commodities with commodity orders, it is convenient for business personnel to communicate with buyers corresponding to all out-of-stock commodities in a timely and comprehensive manner, thereby improving after-sales service and user experience of buyers.

以上仅为本发明的优选实施例,并非因此限制本发明的专利范围,凡是利用本发明说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本发明的专利保护范围内。The above are only preferred embodiments of the present invention, and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made by using the description of the present invention and the contents of the accompanying drawings, or directly or indirectly used in other related technical fields , are all included in the scope of patent protection of the present invention in the same way.

Claims (10)

1.一种缺货数据管理方法,其特征在于,包括以下步骤:1. A method for managing out-of-stock data, comprising the following steps: 接收以缺货数据模版格式发送的缺货数据;Receive out-of-stock data sent in the out-of-stock data template format; 对接收的缺货数据进行校对;Proofread the received out-of-stock data; 存储校对无误的缺货数据,并向数据处理人员发送提示信息。Store the correct out-of-stock data and send prompt information to data processing personnel. 2.如权利要求1所述的缺货数据管理方法,其特征在于,所述存储校对无误的缺货数据,并向数据处理人员发送提示信息的步骤包括:2. The out-of-stock data management method according to claim 1, wherein the step of storing the correct out-of-stock data after proofreading and sending a prompt message to the data processing personnel comprises: 根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;Classify and count out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate out-of-stock reports and store them; 向数据处理人员发送提示信息。Send reminders to data processors. 3.如权利要求1所述的缺货数据管理方法,其特征在于,所述对接收的缺货数据进行校对的步骤包括:3. The out-of-stock data management method as claimed in claim 1, wherein the step of proofreading the received out-of-stock data comprises: 对缺货数据的完整性及准确性进行校对;Check the completeness and accuracy of the out-of-stock data; 当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;When the out-of-stock data is incomplete and/or inaccurate, send a prompt message to the data uploader; 当缺货数据完整且准确时,发送校对无误信息。When the out-of-stock data is complete and accurate, a proofreading error message is sent. 4.如权利要求1至3中任一项所述的缺货数据管理方法,其特征在于,所述方法还包括:4. The out-of-stock data management method according to any one of claims 1 to 3, wherein said method further comprises: 检测到查询指令时,输出与查询指令相应的缺货报表。When an inquiry instruction is detected, an out-of-stock report corresponding to the inquiry instruction is output. 5.如权利要求4所述的缺货数据管理方法,其特征在于,所述方法还包括:5. out-of-stock data management method as claimed in claim 4, is characterized in that, described method also comprises: 将缺货报表中的缺货商品与商品订单相关联。Associate out-of-stock items in out-of-stock reports with item orders. 6.一种缺货数据管理装置,其特征在于,包括:6. An out-of-stock data management device, characterized in that it comprises: 接收模块,用于接收以缺货数据模版格式发送的缺货数据;The receiving module is used to receive the out-of-stock data sent in the out-of-stock data template format; 校对模块,用于对接收的缺货数据进行校对;The proofreading module is used for proofreading the received out-of-stock data; 存储模块,用于存储校对无误的缺货数据,并向数据处理人员发送提示信息。The storage module is used to store the correct out-of-stock data and send prompt information to the data processing personnel. 7.如权利要求6所述的缺货数据管理装置,其特征在于,所述存储模块包括:7. out-of-stock data management device as claimed in claim 6, is characterized in that, described storage module comprises: 报表单元,用于用于根据用户类型、日期、仓库和/或缺货类型对缺货数据进行归类统计生成缺货报表并存储;The report unit is used to classify and count the out-of-stock data according to user type, date, warehouse and/or out-of-stock type to generate and store out-of-stock reports; 提示单元,用于向数据处理人员发送提示信息。The prompt unit is used to send prompt information to data processing personnel. 8.如权利要求6所述的缺货数据管理装置,其特征在于,所述校对模块包括:8. out-of-stock data management device as claimed in claim 6, is characterized in that, described proofreading module comprises: 校对单元,用于对缺货数据的完整性及准确性进行校对;The proofreading unit is used for proofreading the completeness and accuracy of the out-of-stock data; 信息单元,用于当缺货数据不完整和/或不准确时,向数据上传人员发送提示信息;及The information unit is used to send a prompt message to the data uploader when the out-of-stock data is incomplete and/or inaccurate; and 当缺货数据完整且准确时,发送校对无误信息。When the out-of-stock data is complete and accurate, a proofreading error message is sent. 9.如权利要求6至8中任一项所述的缺货数据管理装置,其特征在于,所述缺货数据管理装置还包括:9. The out-of-stock data management device according to any one of claims 6 to 8, wherein the out-of-stock data management device further comprises: 查询模块,用于检测到查询指令时,输出与查询指令相应的缺货报表。The query module is configured to output an out-of-stock report corresponding to the query command when the query command is detected. 10.如权利要求9所述的缺货数据管理装置,其特征在于,所述缺货数据管理装置还包括:10. out-of-stock data management device as claimed in claim 9, is characterized in that, described out-of-stock data management device also comprises: 关联模块,用于将缺货报表中的缺货商品与商品订单相关联。The association module is used for associating the out-of-stock items in the out-of-stock report with the item orders.
CN201610843718.6A 2016-09-22 2016-09-22 Out-of-stock data management method and device Pending CN106651239A (en)

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