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Snoeck et al., 2005 - Google Patents

Business process management: a bird's-eye view and research agenda

Snoeck et al., 2005

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Document ID
13686571961527898309
Author
Snoeck M
Lemahieu W
Publication year
Publication venue
Tijdschrift voor Economie en Management

External Links

Snippet

ABSTRACT Recently, Business Process Management (BPM) has gained a lot of attention both from the academic world and the industrial world. The similarities between workflow management and business process management can make one wonder whether it's all old …
Continue reading at lirias.kuleuven.be (PDF) (other versions)

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