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Rosa et al., 2018 - Google Patents

The influence of the type of customer (individual vs institutional) on the principles of written communication of a large organization

Rosa et al., 2018

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Document ID
10525761575650015019
Author
Rosa G
Ostrowska I
Slupinska K
Gracz L
Publication year
Publication venue
Economic and Social Development: Book of Proceedings

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The overall objective of communication is to achieve the common understanding of a specific content. A letter is as an indispensable tool of communication in business. In order to increase the efficiency of written communication it is important to shape the message in …
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