Bostan et al., 2023 - Google Patents
A study into the implementation of Robotic Process Automation in different business processesBostan et al., 2023
- Document ID
- 6406869130881344024
- Author
- Bostan A
- Virgolici O
- Publication year
- Publication venue
- International Conference on Business Excellence
External Links
Snippet
The main focus point of this paper has been chosen based on today's trends in the Information Technology field, as companies' interest in automating manual processes is a continuous investment. Specifically, this article focuses on the Robotic Process Automation …
- 238000000034 method 0 title abstract description 53
Classifications
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