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Bostan et al., 2023 - Google Patents

A study into the implementation of Robotic Process Automation in different business processes

Bostan et al., 2023

Document ID
6406869130881344024
Author
Bostan A
Virgolici O
Publication year
Publication venue
International Conference on Business Excellence

External Links

Snippet

The main focus point of this paper has been chosen based on today's trends in the Information Technology field, as companies' interest in automating manual processes is a continuous investment. Specifically, this article focuses on the Robotic Process Automation …
Continue reading at link.springer.com (other versions)

Classifications

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