Embody Anmeldelser 

Just switched to embody from a previous provider. Initial sign up and 1st appointment process went well, however, im still waiting for my medication. I’ve been receiving daily notifications that theres a delay. I hope I didn’t make a mistake by transferring.

Answered my questions and was thorough with future weight loss plan/goals. My only concern was that I get my refill by Thursday 12:00 PM as I’m going on vacation through Sun the 13th. It needs to be refrigerated. As of now I’m out and I don’t want to miss a dose before my trip. Thx.

Getting a call on my personal number from Embody was unexpected and made me uncomfortable.

Currently Embody does not even deserve a 1 star. I contacted customer service over a week ago about the safety of the medication i received since it arrived warm (cold pack storage it was sent in was completely thawed). I was advised to not take medication until the pharmacy responded on whether it was safe. I have followed up multiple times and receive responses that they were still awaiting response from the provider! I have tried calling but get AI and within a minute the call disconnects. If you cant provide safe to take and timely medication ( this has now happened twice, and i have only had embody for 2 months!!
I should have listened to the reviews tgat i had read but looked at the price and the savings instead!!
Just to clarify my shot was due on 8/26 the product was approved on 8/20 didnt ship until 8/23 and the didn’t receive until the evening of if 8/27!!

The provider was thorough, polite, engaging. I felt comfortable with the visit.

I contacted support expecting a quick answer and ended up waiting much longer than I should have.

Very calming

Embody cost considerably more than I had anticipated. The price was definitely a concern for me.

Embody.com weight loss

Unethical, unprofessional, unorganized !
Do not use. Started in Jun 2026, never shipped July, tried to ship August on the 23 of the month. I was very frustrated with their process and delays from to actual shipping. The standard response “We hear you” ! Tried to charge me August . Disputed through credit card company, the charge was reversed! Save your money for a reputable company!

The nurse practitioner was thorough, thoughtful, and answered all of my questions.

My first month with Embody was great. The medication arrived quickly, everything went smoothly, and I had no complaints. Unfortunately, that experience completely fell apart when it came time for my second month.

I submitted my refill request, was charged, and then waited for the medical approval. According to their website this process takes max 1-2 days. I had to call 3 times and finally it processed 10 days after they debited my card. When I tried to get answers, I discovered just how little Embody apparently cares about customer service once they already have your money.

The customer service experience was absolutely unacceptable. When I asked to cancel the order and receive a refund because I STILL have not received my medication, I was told—very rudely—that Embody cannot cancel or refund a prescription once it has been sent to the pharmacy. Apparently, sending a prescription to a pharmacy means Embody considers the transaction complete, even if the customer never receives the medication.

So let me get this straight: they can take my money, send a prescription to a pharmacy, and then wash their hands of the situation. Whether I actually receive the medication apparently isn't their problem.

That is not customer service. That's "we already have your money, good luck."

I am now having to contact my credit card company to pursue a refund for medication I paid for but did not receive.

Embody is only interested in getting you through the door and collecting that first payment, but much less interested in actually supporting you afterward.

If you are considering Embody, my advice is to think twice. A smooth first month doesn't mean much if the company falls apart when there is a problem. When you're dealing with medication, you should be able to expect responsive customer service, reasonable communication, and someone willing to take ownership when something goes wrong.

Instead, I got a rude response and essentially a "not our problem" attitude.

First month: 5 stars.
Second month: 0 stars.
Customer service: 0 stars.

I will absolutely not be using Embody again, and I would strongly encourage others to look elsewhere.

Good experience. Did not take too much time.

Great provider and response time!

I spent too much time waiting for support when I was simply trying to get an issue resolved.

The personal-number contact was something I definitely didn't appreciate. It felt unnecessary and uncomfortable.

The higher-than-expected price was a major downside for me. I would have liked much more transparency around the cost.

The provider was knowledge and answered all questions.

Nurse was very caring explained my dosage and my plan

I wasn't prepared for the price I was ultimately charged. It was significantly more than I expected.