Karpz Anmeldelser 

No explanation why the item didn't get posted just message saying I got refunded

Ordered a product, payed for the product then got emailed with a refund notification 2 days later (was in stock when ordered and payed for it)

Ordered some groundbait,5 days later I had an email saying you have reimbursed me with no explanation at all.so I replied asking for said explanation but no response,had my refund now but I won't be using this service again.goodbye.

Parcel never even arrived, no explanation as to why it did not arrive, just a notification about a refund.(10 days possibly until refund.)

Great product and service , very pleased with the daiwa pole sock, would definitely recommend, product arrived on time and in good condition
Thank you

I still think the ad is misleading. You think your getting the S23 chair 11, (due to the photo) but your not!

Great service and speedy delivery

Top seller.

Although the item turned out to be not in stock they were very quick to inform me the item was no longer in stock and promptly refunded me my money

Brilliant communication, very friendly and helpful.

Terrible experience, ordered online, two days later revived an email telling me that my order was cancelled. No explanation or nothing, the place is a complete joke. 😡😡😡😡😡

Took my online order and my payment. Two days later I get and email telling me that I am getting a refund, with no explanation as to why my order was cancelled. On top of which they have only refunded me part of my payment and not responded to my email requesting a full refund. I shall be contacting Trading Standrds to try to recover my cash.

I ordered a pole on 16/08 and chased by telephone on 19/08 as I had received no update regarding its dispatch. The telephone conversation revealed that there was a short quantity in the number of top 2 kits that was not referenced in the online advert. I was offered a £50 discount from the original purchase price, which i accepted, and was told that the pole would be dispatched on Monday 21/08 with next day courier delivery. I waited in on 22/08 and, later in the day, received an E Mail at 16:06 saying my "order is on the way". I waited in again on 23/08 and as at 18:06 on 23/08 the pole has still not been delivered. I don't have any courier or tracking details so I will now have to wait in again on 24/08 in the hope that the pole is eventually delivered.

Addendum to original post:-

The pole was delivered on 24/08. The courier label has a date of 21/08 and notes next day delivery so the late receipt after despatch appears to be a courier issue.

Haven’t received my items or any correspondence as to why. A week now for some hooklengths that cost £6.99 in postage. I assumed the extortionate amount to deliver some hooklengths would be next day or special delivery. Absurd cost of delivery for something so small and I still await their delivery 👎

Items were missing from delivery and next day delivery wasn't achieved but the company were there to explain and also refunded half my order due to inconvenience which I appreciated will try them again due to the response I received