MI
Michael
USA
Anmeldelser
Anmeldelse av BankFive
Anmeldelse av BankFive
All info is very helpful
I knew about a lien on my account, not a 2nd one. Apparently there a 2 but your employees only told me about one. So when I thought I had it all cleaned up, I was surprised to hear of another. Could have told me from the beginning. And how is it if there's a lien on my account and I can't put money in and nobody can take money out but your bank can take its ATM fees how is this possible?
8. mai 2023
Svar fra BankFive
Hi Michael,
Thank you for taking the time to provide your feedback. We’re sorry to hear about your frustrating experience with us. I understand our Contact Center Manager tried to reach you and left a voicemail to learn more about your concerns. Please also know that the Bank has also reached out to you via U.S. mail. If you have any additional concerns please don’t hesitate to reach out to the number in your voicemail or at 774-888-6100.
Best,
BankFive