Ricky

Hi Ricky, I'm sorry for the delay to your refund.

Can you please email us on trustpilot@ovo.com with your full name, DoB and full address including postcode? Please also include as much detail as possible about what's gone wrong, so that we can look into this.

Thanks,
Lawra

Hi Ricky,

Thank you for sharing your feedback with us. At Premier Property Lawyers we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details. Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
Premier Property Lawyers

Hi Ricky, we're sorry to hear that you weren't satisfied with the solicitors we recommended. We've passed to the conveyancing team who will investigate. Best wishes, L&C

Thank you for taking the time to share your feedback. We’re so pleased to hear that you’re happy with the product and that Zain was able to resolve the pricing issue promptly and fairly. We always aim to provide clear communication and great service, so it’s lovely to know you felt well taken care of.

We truly appreciate your understanding and continued support — it means a great deal to us.

Dear Ricky,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you. Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
Premier Property Lawyers

Good Afternoon Ricky, 

I hope your well!

I am sorry to hear of the frustration  whilst trying to place an order with us.

If you need assistance, please email or contact our live chat service and we
will be happy to help.


Kind regards,

Amber
Customer Services Advisor

Dear Ricky,

Thank you for taking the time to leave a review.

I’m so sorry to hear about this experience you’ve had, however the reference number you’ve provided in the relevant field isn't one of our DHL Express tracking numbers.

This shipment has been sent with DHL Parcel UK which is a different division of DHL to ourselves. Unfortunately as we don't have access to any of their systems, I won't be able to assist any further I'm afraid.

I can only advise you to reach out to DHL Parcel UK for further assistance. I do hope the matter can be seen to and resolved as soon as possible.

Kind regards,

Amrick

Hi Ricky

Sorry to hear you are still awaiting delivery.

We’d like the opportunity to put things right for you.

In a moment, you’ll receive a notification from ourselves asking for your details, including telephone number and account number. If you could confirm these for us, a member of the team will be in touch as soon as they can.

Thanks
Liam

Hi there, I understand that you have not received your parcel yet and your experience with customer service was not good. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Hello 
 
Thank you for your review, we appreciate the time this has taken. We are sorry
to hear you are unhappy with the service received. Please do reach out to us
either on social media or via our website help centre and we will be more than
happy to help. 
 
Kind regards 
Stefan