Rightangled Reviews 

Antwoord van Rightangled

4 dagen geleden

Hartelijk dank voor het nemen van de tijd om deze mooie review te delen!

We zijn ontzettend blij om te horen dat Sarah u zo snel en goed heeft kunnen helpen met het traceren van uw bestelling, ondanks de typfout in het ordernummer! Het bieden van snelle, duidelijke en efficiënte klantenservice staat bij ons centraal, dus het doet ons goed te weten dat u snel wist waar u aan toe was en dat uw pakket morgen arriveert.

Wij waarderen uw vertrouwen in Rightangled enorm. Aarzel niet om contact met ons op te nemen als u in de toekomst nog vragen heeft—we staan altijd voor u klaar!

Met vriendelijke groet,
Sherry
Team Rightangled

Antwoord van Rightangled

6 jan 2022

Hi Gerry,

Thank you for leaving us a great review.

Kind regards,
Elissa

Antwoord van Rightangled

12 dec 2021

Hello Roy,
 
Thank you for your review and feedback. We are very sorry to hear about your dissatisfaction with our service.

I understand that you are disappointed that your results took more than 32 hours to be processed.

Please note that we advertise a 72 hour processing window on all our products, in order to create realistic customer expectations.

You can also visit our FAQs page for further information.

Kind regards,
Rick

Antwoord van Rightangled

16 nov 2021

Hallo,

Bedankt voor uw feedback.

Ik ben blij dat u uw ervaring met Rightangled LTD en plezierige ervaring hebt gevonden!

Vriendelijke groeten,
Casey

Antwoord van Rightangled

25 okt 2021

Hi Heer
Thank you for taking the time to leave us a review.
We are so glad that you were happy with the level of service provided.
Thanks again,
Enrico

Antwoord van Rightangled

16 okt 2021

Hello Doreen,

We appreciate your feedback, and apologise for the unsatisfactory experience you had with us. This is definitely not the service we aim to provide.

Due to the lifting of restrictions recently, labs all across the country are receiving extremely high levels of samples to be processed. Unfortunately, this has caused a delay in samples being scanned and entered into the lab’s system, and thus a delay in total processing time.

I can see that the financial team has processed a refund for you.

Once again we sincerely apologise for your experience with us, and hope that you’ll choose us again in the future.

Kind regards,
Rick

Antwoord van Rightangled

14 okt 2021

Hello,

I am truly sorry to hear you did not receive your results.

If you’re open to discussing your experience further, pleas email us at info@rightangled.co and we will be more than happy to look into this.

Kind regards,
Abbie

Antwoord van Rightangled

17 sep 2021

Hi Bruyseels,

Thank you for your review!

Glad we could provide you with an easy and efficient service.

Kind Regards,
Justine