Luvme Hair Reviews 

6.198
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The hair arrived with an overwhelming fishy odor that was so strong it made my entire room smell terrible. I initially planned to return it, but the process would have taken too long, so I decided... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great beautiful wig just wanted the big removable strap in it that goes in the back it didn’t come with one why ? the closure part is perfect the bangs i had to get clipped professionally they kept i... Toon meer

Beoordeeld met 5 van de 5 sterren

My aunt love your guys wigs she buy a lot of them and she like doing reviews on your wigs please send more and. Add worn other wig in the pan. I’ve worn other weeks in the past, but this, but this wee... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel
  2. Kledingwinkel

Geschreven door het bedrijf

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(6.198)

529 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My aunt love your guys wigs she buy a…

My aunt love your guys wigs she buy a lot of them and she like doing reviews on your wigs please send more and. Add worn other wig in the pan. I’ve worn other weeks in the past, but this, but this weeks that I’m buying now are amazing. They’re soft. They’re beautiful. They hold true to their standard. They’re everything that woman that struggled with their hair loss. It’s just absolutely beautiful.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great beautiful wig just wanted the big…

Great beautiful wig just wanted the big removable strap in it that goes in the back it didn’t come with one why ? the closure part is perfect the bangs i had to get clipped professionally they kept interrupting my vision also i have a smaller than average size head alot of women do I also purchased some wig caps and products i haven’t used but will eventually Soo far a great review the hair is very nice very satisfied thank you

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company

I unfortunately cannot recommend this company. I am going to block all the emails and what's app re advertising which lead me to trust the product(which was constant). I received poor quality, different curl textures, wrong shade, unnatural smell, almost 300 dollars and wanted me to pay return costs to China, why would they not have a base in the U.S for that if they claim to be an American company ! They try everything to dissuade you from getting the refund for a product that is not as advertised and their website tells you that your entitled to receive.I let their customer service know all this. In doing the return process, they offered me to keep it for approximately 25 pounds ( which is ridiculous) or compensate me up to 30 pounds for the return but it will be more to return, honestly I wanted the hair for my birthday and it took maybe ten days or so to arrive. So now to be out of pocket for the hair and return then and waiting for a refund so I can purchase something which better, is so upsetting.

4 september 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Luvme Queen,

We understand your concerns and would appreciate the opportunity to better understand what happened with your order. If you’re willing, please reach out to our customer care team with your order details so we can review the concerns you mentioned regarding the curl texture, color, and odor and see how we can assist.

We also want to clarify that Luvme is committed to honest and transparent business practices. We encourage customers to share their genuine experiences, but we do not create or provide fake reviews.

Regarding returns, our return options vary by region. For U.S. VIP members, we provide a prepaid return label for eligible returns. For international returns that need to be sent to our overseas return facility, customers may need to arrange the shipment first, and we provide reimbursement of return shipping costs up to $30 after receiving the return receipt, subject to our return policy.

We value every customer's feedback and are always willing to review individual concerns and provide appropriate after-sales support.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Love this hair so much

Love this hair so much, I’ve been looking for a wig vendor and so glad I found one

2 september 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Christia,

Thank you so much for sharing your experience! We’re so happy to hear that you found LUVME HAIR and that you’re loving your hair! Thank you for giving us a try and for being part of our LUVME community!

We can’t wait to keep bringing you more beautiful looks to love!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

I appreciate the interactions the app…

I appreciate the interactions the app offers to give an experience to see how others experience all of the units. I especially appreciate the feedback the app allows to share those experiences with photos because it give you a much clearer perspective on how to style the unit.

1 september 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Shakia,

Thank you for sharing such thoughtful feedback! We’re so glad you enjoy the interactions and real experiences shared through our app.

We especially love hearing that photo reviews give you a clearer idea of how different units can be styled. Seeing real looks and styling ideas from fellow LUVME Queens can definitely make it easier to envision how a unit might work for you.

Thank you for taking the time to share your experience and for being part of our community. We truly appreciate your support and love seeing our Queens inspire one another!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 3 van de 5 sterren

Little shed and tangle,but acceptable

Little shed and tangle,but acceptable

4 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Nathan,

Thank you for taking the time to share your feedback.

First and foremost, we want to sincerely apologize for the issues you’ve encountered with your wig. We understand your frustration, and we take all customer feedback seriously. We’re truly sorry that this experience didn’t meet the high standards we strive to provide.

We would love the opportunity to understand more about your order and the specific problems you've mentioned regarding the shedding and tangling. Would you mind providing more details? If possible, could you share some photos of the unit at vipservice@luvmehair.com? This would be helpful to verify and solve the problems.

Unfortunately, based on the information provided, we're unable to locate your order history or any past communications with our team. We are committed to addressing your concerns and would be grateful for the chance to make things right. And we have also forwarded your feedback to our factory to check and investigate it.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Kind regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 1 van de 5 sterren

The hair arrived with an overwhelming…

The hair arrived with an overwhelming fishy odor that was so strong it made my entire room smell terrible. I initially planned to return it, but the process would have taken too long, so I decided to wash it instead.

I washed the hair twice, and the water turned a disgusting dark brown. I honestly wish I had taken a picture. It is disturbing to think that customers may install this hair without washing it first. For $149, I expected clean, good-quality hair—not hair that smelled and looked dirty straight out of the package.

This was completely unacceptable. I will never purchase hair from this company again, and I do not recommend it.

29 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Nakia,

Thank you for sharing your feedback. We understand how concerning it can be to receive a wig with a noticeable odor, especially when you were expecting it to be ready to wear. The hair is packed directly after styling, and our stylists use mousse to help maintain the style during transit. Because the hair remains sealed during shipping, a noticeable scent may be present when first opened.

Regarding your return, we gladly facilitate returns of unused products within 30 days of receipt. We received your return request and promptly provided a return label; however, as the hair had already been washed, it no longer met the return requirements. We’ve also sent you an email with more details regarding your case. Kindly take a look when you have a chance.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Brand Ambassador ready. Would love to be a brand ambassador or content creator. All of the above I received my product…

Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I received my product timely and matched the quality. Helped me shine ✨ Excellent !💕

5 juli 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Tysha,

Thank you so much for sharing your amazing experience with us!

We're thrilled to hear that your LUVME units were part of your film Destiny and helped you shine on screen! Knowing that the products arrived on time, matched your expectations, and contributed to such a special project means so much to us.

We truly appreciate your interest in becoming a brand ambassador or content creator. Your passion for LUVME HAIR and experience creating on-screen content are wonderful to hear, and we'd love for you to stay connected with our team for future collaboration opportunities.

Thank you for choosing LUVME HAIR and for sharing our wigs with your audience. We can't wait to see what you create next!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 2 van de 5 sterren

hair sheds

The hair is soft love the gifts inside. However, the hair sheds really bad.

20 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Kendra,

We’re glad to hear that you’re enjoying the softness of the hair and the gifts included with your order. At the same time, we understand how frustrating it can be to experience more shedding than expected.

We’ve sent you a follow-up email so we can learn more about the shedding you experienced and assist you further. Kindly take a look when you have a chance.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

This was one of the best units that I…

This was one of the best units that I have purchased from Luvme. I purchased this unit with one of the most realistic textures I have had in the line of wigs that I have purchased from the company. I will be going back for the 250% density in 18 inch for my next purchase.

24 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi there,

We’re so happy to hear that this has been one of your favorite Luvme units and that you especially love its realistic texture. Thank you for sharing your experience and for your continued support!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Great experience and great wig know…

Great experience and great wig No one new put it on right out the box depending on your color you me have to add concealer but that’s all a cute 1,2 been purchase but just now wearing 🤌🏽😍❤️

22 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Kitattown,

We’re so happy to hear that you’re enjoying your wig and that it was easy to wear right out of the box! Thank you for sharing your experience and for your continued support of Luvme.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Luvme hair gave me a detailed…

Luvme hair gave me a detailed information about the wig I was interested in including pictures of the various lengths and how they’d look on longer and shorter faces which for someone starting to get into wig was very helpful.once ordered, the shipping was faster than expected. I received it in half the time.i was absolutely impressed by the wig itself. I was soft and did not shed which was a fear I had. It is super easy to wear as it was glueless. I’ve worn it everyday to work, I love it and have received loads of compliments, will definitely buy more

9 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Miss Mary,

Thank you so much for sharing your experience! We’re thrilled to hear that the product information helped you feel more confident as you started exploring wigs, and that you’ve been enjoying the softness, glueless design, and easy wear.

We truly appreciate your support and love hearing that your new look has brought you so many compliments!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 1 van de 5 sterren

I received plastic hair that won't even…

I received plastic hair that won't even hold a curl. I had the prettiest curls for all of 20 mins. They are horrible. I used to only buy my hair from them now using them im in the streets looking crazy. Avoid them. You could smell the plastic when the wind blows

1 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Tanya,

Thank you for sharing your experience with us. We’re truly sorry to hear that the hair did not perform as you expected, and we understand how frustrating this must have been.

We also want to reassure you that any product labeled **100% human hair** on our website is truly made from 100% human hair, with no synthetic fibers added. We stand by this commitment and ensure that every product matches its description.

Unfortunately, we’re unable to locate your order based on the information currently available. We’ve sent you an email to request a few more details so our team can look into this further. Kindly take a look when you have a chance.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

I love the thickness and color on the…

I love the thickness and color on the LUVME wigs!

4 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi SCRUZ,

We’re so happy to hear that you love the thickness and color of your Luvme wigs! Thank you for sharing your feedback and for your support.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

The quality of the wig is very good and…

The quality of the wig is very good and it’s so full. I have gotten so many compliments since wearing my new wig. I will recommend Luvme to my friends and family.

19 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Melanie,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you're loving the quality and fullness of your new wig. It means so much to know that you've received so many compliments and that you're happy enough with your experience to recommend LUVME HAIR to your friends and family.

Thank you for choosing LUVME HAIR and for sharing the love with those around you. We truly appreciate your support and look forward to helping you find more beautiful styles you'll love!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 3 van de 5 sterren

Declining quality and selection

I’ve ordered many wigs from Luvme over the years and while the quality of the hair is still very good, the wig cap sizing and quality have significantly declined. Instead of offering 2-3 cap sizes, the caps are now one size fits all from 19”-23”, which doesn’t work well for my 21” head circumference; it bunches out noticeably on both sides, as in addition to the cap being way too large, its also no longer soft, it’s very stiff.

I’ve also noticed that many of the wigs showing on the site are sold out and there’s a “vote to restock” option.

Bring back the old Luvme with both good quality hair and caps, even if the wig selection remains smaller.

3 juni 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Kim,

Thank you for taking the time to share your feedback.

We’re glad to hear that you still enjoy the quality of our hair, but we’re sorry that the current cap construction and sizing have not worked well for you. We understand how frustrating it can be when a cap feels too large or stiff and doesn’t sit securely. Your comments about the cap fit, softness, and construction are valuable, and we’ll make sure this feedback is shared with our product team.

We also understand your frustration when you find a style you love only to see that it’s currently out of stock. The “Vote to Restock” feature is there to help us understand which discontinued or sold-out styles customers most want to see return, and your feedback gives us another helpful perspective on the importance of maintaining a strong selection.

We truly appreciate you sharing what you’d like to see from the “old LUVME” again. Feedback from longtime customers like you helps us identify where we can improve while continuing to offer the quality you’ve come to expect.

Thank you for being part of the LUVME HAIR family. We sincerely appreciate your loyalty and hope to provide you with a better experience in the future.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Love ❤️ Luvme

Love ❤️ Luvme! I have gotten several units from them and each one fits perfectly and is ready to wear straight out of the box. Lightweight and adjustable. Well worth the money.

19 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Naressa,

Thank you so much for your continued support of Luvme! We’re so happy to hear that you’ve been pleased with the fit, comfort, and ready-to-wear design of your units.

We truly appreciate your trust in Luvme and are glad to be part of your hair journey!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Stellar customer service

The wigs I purchase from Luvme gets all the compliments. If I have an issue with a product, Luvme has the best customer service. Issues are typically solved that day and they make sure you are completely satisfied with your purchase. Their glueless wigs are the best, because you don’t have to pay for installation, so you can purchase a variety of wigs to change your look for any occasion.

18 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Donna,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Luvme wigs and that our customer service team has been able to provide timely support whenever you need assistance.

We truly appreciate your continued support and love that our glueless wigs help you enjoy more styling options for every occasion!

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 1 van de 5 sterren

Very bad company selling fake products

Very bad company selling fake products, when you want to return their products it’s a hassle. You wonder if some reviews are genuine.

4 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Irene,

Thank you for sharing this. We’re sorry to hear that your experience did not meet your expectations. We understand how important both product quality and a smooth customer service experience are to our customers.

Regarding returns, we gladly facilitate returns of unused products within 30 days of receipt. As our wigs are personal items, we may need to confirm the condition of the item to ensure it meets the return requirements before proceeding.

We also appreciate your feedback and have sent you the return instructions for your case. Kindly take a look when you have a chance, and our team will continue to assist you with the next steps.

Best regards,
Customer Care Team
LUVME HAIR

Beoordeeld met 5 van de 5 sterren

Top quality human hair wigs always come as scheduled

Top quality human hair wigs always come from Luvmehair . I am always satisfied with my orders

12 augustus 2026
Review zonder uitnodiging
Logo Luvme Hair

Antwoord van Luvme Hair

Hi Fallon,

Thank you for your continued support and trust in Luvme! We’re so happy to hear that you’re always satisfied with your orders and enjoy the quality and timely delivery of our wigs.

We truly appreciate having you as part of the Luvme community and look forward to continuing to bring you beautiful hair experiences!

Best regards,
Customer Care Team
LUVME HAIR

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