Very responsive customer service In adjusting my treatment and billing, I had some issues and every time i sent a message , i got a response within an couple of hours. When there was a mistak... Toon meer
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Lees wat reviewers zeggen
Great communication, super easy to use and understand website. Drs I've worked with are through, understanding and helpful. Products have helped me so much, literally transformative! I feel so much be... Toon meer
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I have no health insurance and I've been really struggling with perimenopause symptoms over the past several years. Winona has been fantastic! The process is easy and intuitive and my HRT is much les... Toon meer
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I can’t really tell if the product is working or not. I felt like I was being harangued when I missed a payment. I questioned whether DHEA was safe, including my anxiety and symptoms and the doctor ju... Toon meer
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Bedrijfsgegevens
Over By Winona
Geschreven door het bedrijf
Our mission
At Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door.
How it works
First, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days.
What is HRT?
Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.
There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.
If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you.
Read all about HRT.
What is Menopause?
Throughout a woman’s life, the female hormones estrogen and progesterone are responsible for reproductive health and for supporting many of the tissues throughout the body. These hormones are produced in the ovary, when stimulated by the brain to do so. As a woman ages, the ovaries stop producing sex hormones at the same rate.
This can happen as early as in the late 30s or early 40s, and women may start to notice symptoms as a result of their changing hormones. Hormonal fluctuations may begin to cause irregularities in menstrual bleeding, mood swings, hot flashes, brain fog, changes in metabolism, and changes in sleep patterns. Some women may suffer from these types of symptoms for up to 10 years, before they finally complete the menopause transition.
Read all about Menopause.
The Winona Promise
Geschreven door het bedrijf
- Free Shipping
- Get free shipping with every Winona order.
- Ongoing Care
- This includes unlimited follow-ups with one of our U.S. licensed healthcare professionals. We’ll check in regularly to make sure you’re feeling great.
- Pause or Cancel Anytime
- You aren’t locked into any long-term commitment with Winona. Pause or cancel at any time, and feel free to reach out to us at hello@bywinona.com with any questions or concerns.
Contactgegevens
3723 Greenville Ave, STE 83040, 75206, Dallas, Verenigde Staten
- (415) 840-1465
- hello@bywinona.com
- bywinona.com
Relieve 100+ Menopause Related Symptoms
4,6
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
These guys have been so easy to work…
These guys have been so easy to work with and easy to get information from. It was easy to get questions answered. Honestly, these guys are great. And the Facebook group is a really good resource too.
3 september 2026
Great communication and someone who…
Great communication and someone who listens to how you are feeling.
1 september 2026
Love the ease and convenience !!!
31 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Easy to navigate
Easy to navigate. So far everything has been very easy to navigate, quick easy questionnaires and an easy follow up before the 3-month prescription review. The materials that come with the medication and presented online have been accurate and very helpful.
7 september 2026
Antwoord van By Winona
We’re so pleased to know you’ve had such a positive experience with Winona! 💜 We work hard to make every step of your care feel seamless while providing reliable information and support along the way. Thank you for choosing Winona and for placing your trust in us!
My moods are so much better and under…
My moods are so much better and under control. I think a lot clearer. My hot flashes are still happening but have improved. I still haven't been able to lose any weight but after talking with my Dr., I am hopeful for the next 3 months.
31 augustus 2026
Antwoord van By Winona
Thank you for sharing your experience! 💜 We’re so glad to hear that HRT has helped improve your mood, clarity, and hot flashes. Everyone responds to HRT differently, and results can vary from person to person, with some changes taking time. We’re happy you’ve been able to discuss your goals with your Winona doctor and hope you continue to see positive changes in the months ahead. Thank you for trusting Winona!
Winona is effective
I really appreciate that Winona can get me the menopause support I need quickly and easily. I’m very busy, so my wellness care needs to be efficient. I don’t have to remind them. Winona keeps my prescriptions on track.
2 september 2026
Antwoord van By Winona
It’s wonderful to hear that Winona has helped make your HRT care one less thing to worry about! 💜 We’re proud to offer convenient, dependable support that fits into busy lives. Thank you for choosing Winona!
Antwoord van By Winona
We’re thrilled to know you found your experience with Winona both easy and trustworthy! 💜 Thank you for choosing us and for taking the time to share your feedback.
Easy and effective
7 september 2026
Antwoord van By Winona
Thank you so much for taking the time to share your review, Heidi!
We are absolutely thrilled to hear that your experience with Winona has been easy and effective.
We always strive to provide 5-star service and make our treatments as seamless as possible, so your positive feedback truly means the world to our team!
Mixed Feelings
The plentiful articles on HRT studies and information are amazing - I'm learning a lot from them.
My assigned physician, however, is not very great at communication. Their reply is usually prompt, but they don't answer my specific questions. The answers they give are very vague and somewhat dismissive.
The hormone therapy regimen I'm on send to be helping; I'm noticing very slow but positive improvement to my menopausal symptoms.
The cost of the medication is reasonable. I'll continue to use Winona for now and just keep reading the articles to self educate.
2 september 2026
Antwoord van By Winona
We appreciate you sharing your feedback, Dinah!
We are pleased to hear that our articles on HRT studies and information are a valuable resource for you, and that you are experiencing positive improvements with your hormone therapy regimen. We are also glad that you find the medication cost reasonable!
However, we are very sorry to hear about your experience with your assigned doctor. We always strive to provide our patients with service worthy of 5 stars, so we are dismayed to hear that your communication felt vague and dismissive.
We know that online platforms like Winona can sometimes feel a bit impersonal, but we want to assure you that we are committed to providing real, human care. Most women come to us because they have been ignored or dismissed by their own personal doctors in the past, so we take communication and bedside manner very seriously.
We understand that different doctors have different communication styles, and sometimes a doctor-to-patient relationship just isn't the right fit.
We see that you are continuing to communicate with your Winona doctor, but if you would like a different perspective or communication style, please message our Patient Care Department at hello@bywinona.com.
Please remember that you can log into your patient portal to ask questions as often as you need—there are no limitations on messaging your care team, and we are always here to support you through your treatment journey!
Everything has been great
Everything has been great! I feel more like myself! My husband is also loving that I feel more like myself haha
7 september 2026
Antwoord van By Winona
We're absolutely delighted to hear that you're feeling more like yourself, Elizabeth!
It's wonderful to know that our support has made such a positive difference in your life and that your husband is pleased as well!
We appreciate you sharing this fantastic feedback!
I like that I don't need an inperson…
I like that I don't need an inperson appointment.
7 september 2026
Antwoord van By Winona
We're glad to hear that the convenience of not needing an in-person appointment is something you appreciate, Megan.
We always aim to make our services accessible for women who are struggling with menopause symptoms.
Thank you for your trust in us!
Experience been okay but you need to be…
Experience been okay but you need to be able to monitor your own medications/needs.
7 september 2026
Antwoord van By Winona
Thank you so much for taking the time to share your feedback, Valued Customer.
We are happy to see that your experience has been satisfactory so far!
At Winona, we want to ensure you know that we customize treatment based on the specific symptoms you report, rather than a one-size-fits-all approach. We always strive to provide a seamless and fully supported experience, and your feedback helps us continue to improve.
Please know that we are always here to help you navigate your care.
If you ever have any questions about your treatment, need assistance with your refills, or would like to connect directly with your Winona doctor, our team is readily available to support you.
We are proud to support you!
Great doctor, very efficient and knowledgeable!
My doctor is very knowledgeable and has worked with me to find a good plan. She is receptive and responds quickly, and it’s nice to have my medications sent directly to my home.
31 augustus 2026
Antwoord van By Winona
Thank you for sharing your experience! We’re so glad to hear that your doctor has been knowledgeable, responsive, and willing to work with you to find the treatment plan that best meets your needs.
It’s wonderful to know that you’ve felt supported throughout the process and that the convenience of having your medications delivered directly to your home has made your experience even better.
Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate your kind words!
Easy to navigate and wonderful service.
31 augustus 2026
Antwoord van By Winona
Thank you for sharing your experience! We’re so glad to hear that you’ve found Winona easy to navigate and that you’ve received wonderful service.
Providing a simple, supportive experience is incredibly important to us. Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate your kind words!
Quick response to questions and quick…
Quick response to questions and quick shipping
30 augustus 2026
Antwoord van By Winona
Thank you for sharing your experience! We’re so glad to hear that you’ve received quick responses to your questions and that your shipments have arrived promptly.
Providing responsive support and reliable service is incredibly important to us. Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate your kind words!
Great process
Winona is a great app. Very easy to provide what I need, and also communicate with the healthcare provider. The process is seamless too.
6 september 2026
Antwoord van By Winona
Thank you for sharing your experience! We’re so glad to hear that you’ve found Winona easy to use and that communicating with your healthcare provider has been simple and convenient.
It’s wonderful to know that the process has felt seamless and that you’ve been able to get the care and support you need. Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate your kind words!
Great customer service.
30 augustus 2026
Antwoord van By Winona
Thank you so much for your kind review! We’re happy to know our team could make your experience a positive one. We’re grateful to be part of your HRT journey. We’re always here whenever you need us!
I am 58 and I wasn't able to sleep..but…
I am 58 and I wasn't able to sleep..but thanks to these two creams, I sleep like a baby.
6 september 2026
Antwoord van By Winona
We absolutely love hearing this! Thank you for sharing your experience and for choosing Winona to be part of your HRT journey. It’s wonderful to know that your treatment has helped you enjoy more restful nights. 💜
It took like 2 months before my pill…
It took like 2 months before my pill really helped me. I really was miserable. I am doing better now thank you Winona.
6 september 2026
Antwoord van By Winona
We’re so glad to hear you’re feeling better! 💜 Thank you for being patient with your treatment and for sharing your experience with us. We know every HRT journey is different, and we’re grateful to be part of yours. Wishing you continued progress and feeling your best!
Amazing all around experience 😊
6 september 2026
Antwoord van By Winona
We love hearing this! 💜 Thank you for taking a moment to leave us a review. Hearing that your experience with Winona has been positive makes our day. 😊 We’ll continue doing our best to support you throughout your HRT journey. And if you ever have any questions or concerns, please don’t hesitate to reach out—we’re always happy to help!
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