Shipping

Shipping & Delivery

We work closely with our warehouse partners to ensure your order is dispatched quickly and delivered safely.

UK Shipping

Same-Day Dispatch

Orders placed before 7:30pm GMT, Monday to Friday, will be dispatched the same day when an economy delivery service is selected.

Orders placed after 7:30pm will be dispatched on the next working day.

Weekend Orders

Orders placed before 1pm on Saturday or Sunday will be dispatched the same day.

Orders placed after 1pm will be dispatched on the next working day.

Once your order leaves our warehouse, you will receive a shipping confirmation email with tracking details.

If you have not received tracking information within 48 hours of placing your order, please contact:

support@manorsgolf.com (mailto:support@manorsgolf.com)

International Shipping

All international orders are shipped Duties & Taxes Paid (DDP).

This means all duties, taxes and import fees are included at checkout, so you will not be charged anything additional when your order arrives.

Delivery times vary depending on the destination and shipping service selected at checkout.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking link by email so you can follow its delivery.

If your tracking has not updated or your order appears to be delayed, please contact our support team and we will help resolve the issue as quickly as possible.

support@manorsgolf.com (mailto:support@manorsgolf.com)

Packaging

We make a conscious effort to reduce the environmental impact of our packaging.

Where possible, we use responsibly sourced and recyclable materials while ensuring your order arrives safely.

https://manorsgolf.com/returns (https://manorsgolf.com/returns)

Returns & Exchanges

We want you to be completely happy with your order. If something is not right, you can return your item within 30 days of receiving it.

Return Conditions

To be eligible for a return, items must be:

• Unworn and unused
• In their original condition
• Returned with all tags attached
• Returned in the original packaging

Items that show signs of wear, damage or have missing tags may not be eligible for a refund.

Start a Return

You can start your return through our returns portal:

https://returnsportal.shop/manors (https://returnsportal.shop/manors)

Once your return has been submitted, you will receive instructions on how to send your item back.

Return Shipping

Return shipping costs are the responsibility of the customer unless:

• The item is faulty
• The wrong item was sent

We recommend using a tracked shipping service when returning items.

Return Address

If returning an item manually, please send it to:

MANORS Apparel

c/o She Ships

29 Lees Road

Knowsley Industrial Estate

Liverpool

L33 7SE

United Kingdom

Refunds

Once your return has been received and inspected:

• Refunds will be processed within 7 business days
• Refunds will be issued to the original payment method
• Your bank or payment provider may take additional time to process the refund

Sale Items

Items purchased during sales or promotional periods are final sale and cannot be returned unless faulty.

Shipping costs are non-refundable unless the return is due to an error on our part.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.

support@manorsgolf.com (mailto:support@manorsgolf.com)