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LUCI Desktop Privacy Policy

Last updated: April 15, 2026

This LUCI Desktop Privacy Policy (this "Privacy Policy") is in addition to and complements the main Privacy Policy of Memories.ai Platforms, Inc. ("Memories.ai"), located at https://memories.ai/legal/privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use LUCI Desktop (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Google API Services User Data

LUCI Desktop's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

LUCI Desktop integrates with Google Workspace services to provide AI-powered productivity features. The following Google user data is accessed solely to provide and improve the Service's core user-facing functionality:

  • Google Calendar: Accessing, creating, modifying, and deleting calendar events to provide meeting preparation, scheduling, rescheduling, and reminder features within the Service;
  • Gmail: Reading, searching, summarizing, drafting, sending, and managing emails on your behalf, solely when you initiate or direct email actions within the Service;
  • Google Drive: Creating, uploading, downloading, organizing, moving, sharing, and deleting files and folders on your behalf, solely when you initiate or direct file operations within the Service;
  • Google Docs: Creating, reading, and editing documents on your behalf, solely when you initiate or direct document operations within the Service;
  • Google Sheets: Creating, reading, editing, and populating spreadsheets on your behalf, solely when you initiate or direct spreadsheet operations within the Service;
  • Google Slides: Creating and editing presentations on your behalf, solely when you initiate or direct presentation operations within the Service;
  • Google Account Profile: Using your name and email address for authentication and personalization of the Service.

All Google Workspace actions are performed only at the user's explicit direction through the Service's AI assistant interface. LUCI Desktop does not perform any actions on Google Workspace data autonomously or in the background without user initiation.

LUCI Desktop does not use Google user data for any purpose other than providing or improving the Service's user-facing features. Specifically, LUCI Desktop will not:

  • Transfer Google user data to third parties, except as necessary to provide or improve user-facing features, comply with applicable laws, or as part of a merger, acquisition, or asset sale with prior user notice;
  • Use Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising;
  • Use Google user data for training general-purpose AI or machine learning models that are not specific to providing or improving the Service for the individual user;
  • Allow humans to read Google user data, unless we have your affirmative agreement for specific content, it is necessary for security purposes (such as investigating abuse), it is necessary to comply with applicable law, or our use is limited to internal operations and the data has been aggregated and de-identified.

Information We Collect When You Use LUCI Desktop

The information the Service collects through LUCI Desktop includes:

Log and Usage Data

Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use LUCI Desktop. This data is used solely for operating and improving the Service's core functionality, including performance monitoring and debugging.

Device Data

We collect device data such as information about the computer you use to access the Service, including your IP address, operating system, and system configuration information. This data is used solely for providing and improving the Service.

Screen and Audio Recordings

The Service collects screen recordings and audio recordings (including speaker audio, microphone audio, or both) when recording features are activated. These recordings are used solely to provide the Service's core features, including meeting transcription, summarization, and coaching.

Meeting Transcriptions

We process and collect voice-to-text transcriptions of your recordings, including speaker identification and timestamps, to provide features such as Meeting Coach and real-time suggested subtitles. Transcription data is used solely to provide and improve these user-facing features.

Chat Data

We collect chat messages you send or receive within the Service, including replies, and your feedback on AI-generated content (such as likes, dislikes, or copy actions). This data is used solely to provide the Service's chat and AI assistant functionality.

Third-Party Integration Data

If you connect LUCI Desktop to Google Workspace services (Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides), we access information from those services solely to provide the AI-powered productivity features described in this Privacy Policy. All actions on third-party service data are performed only at your explicit direction. We do not access, store, or use third-party integration data for any purpose other than providing or improving the Service's user-facing features.

Voice Commands

The Service collects and processes voice data when voice activation is triggered (e.g., via the Fn key) solely to execute user commands within the Service.

Custom Skill Files

We collect and store custom skill files and configurations that you upload to the Service solely to personalize your AI companion's capabilities within the Service.

Virtual Machine Data

To support the virtual machine component of the Service, we collect data required for backup and restoration processes. This data is used solely for providing and maintaining the Service.

Automatic Uploads

By default, screen recordings, audio recordings, and transcriptions captured by LUCI Desktop are automatically uploaded to the user's Memories.ai account solely in order to provide the Service's core functionality. You can disable automatic uploads at any time in the Service's settings.

How We Use Your Information

We use the information we collect solely for the following purposes:

  • To provide, operate, and maintain the Service's core features, including meeting recording, transcription, AI coaching, Google Workspace automation, and productivity tools;
  • To improve and optimize the Service's user-facing functionality;
  • To personalize your experience within the Service;
  • To communicate with you about the Service, including technical notices and support;
  • To comply with legal obligations.

We do not use your data, including any data obtained from Google APIs, for advertising, marketing to third parties, or any purpose unrelated to providing or improving the Service.

How We Share Your Information

We may share your information only in the following limited circumstances:

  • Vendors and Service Providers: We may disclose information to vendors and service providers (e.g., cloud hosting, AI model providers) retained solely in connection with the provision of the Service. These providers are contractually obligated to use your data only for providing services to us and in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

We do not sell your personal information. We do not share Google user data with third parties for purposes other than providing or improving the Service.

Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at privacy@memories.ai. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful access, use, destruction, loss, alteration, or disclosure. All data is encrypted in transit (TLS) and at rest.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Service, we will make reasonable efforts to notify you (for example, via email or a prominent notice within the Service) and obtain your consent where required.

Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our processing of your information, please email us at privacy@memories.ai.

Memories.ai Platforms, Inc.
1209 Orange St, Wilmington, DE 19801-1120