We have just returned from a one week tour of Tokyo, Hakone, Kyoto and Nara. Our experience with Alex Debbs was outstanding. From the first phone call we found him attentive and concerned about individualizing this trip to our personal interests. We were sidelined from our initial travel dates due to a typhoon. Alex rescheduled all of our hotels and adventures. Alex welcomed us in person on the first day with a welcome gift, our train tickets and an introduction to our guide.
Both of our guides spoke excellent english, were always ready to go ahead of time and were a delight to spend the day with. Both were focused on us seeing those places that were important us. They were thoughtful and kind and were concerned about our well being.
Our transportation was flawless. Drivers were always waiting for us. One driver responsible to drop us at the train station had his wife waiting for us at the train station to make sure we got on the right train! Just one example of over and above service..
If it was possible I would have Alex and his team do all my travel plans anywhere I traveled, I could rest well and know it would be a pleasure.