Ordered the 12th August. I expected to get it before my 3 Weeks trip starting on 23th August but not at all. Instead I broke my phone on my first day trip because I didn’t received the new case and... もっと見る
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I ordered a white T-shirt. It arrived in a shade of gray with a slight blue tint; when I contacted support, they claimed that’s just how it is—that’s how it’s supposed to be. The color of the T-shirt... もっと見る
So happy with my cases - I got the Nagi and Attack On Titan (glory for humanity) cases and they look as good as the ads. Of course I was skeptical at first cuz insta ads are usually scams but tsukiya... もっと見る
企業が回答しました
The case design were well made, exactly like the ones on their shop site. Also it was a perfect fit! When it comes with assistance, they were responding to my messages through Instagram and the delive... もっと見る
企業が回答しました
企業情報
当該企業による記述
Your ultimate destination for all anime cases! Tsukiyashop.com Supports IPhone and Samsung Mobile Phone Cases. Our Anime Phone Cases features shining designs from top anime series like Naruto, One Piece , Demon Slayer Attack on Titan, Solo Leveling , Tokyo Ghoul , Dragon ball z , My Hero Academia and more.
連絡先
Unit C 2F 2313-4 Iwayama, Shibayama-machi, Sanbu-gun, Japan, 289-1608, Chiba, 日本
- Tsukiyacases@gmail.com
- tsukiyashop.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 7%に回答しています
通常1カ月以上経ってから回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolut Scam
I ordered a white T-shirt. It arrived in a shade of gray with a slight blue tint; when I contacted support, they claimed that’s just how it is—that’s how it’s supposed to be. The color of the T-shirt looked completely different from the photos. I wanted to return it. First, they told me I had to cover the shipping costs myself (even though I’d received the wrong item), and when I said I was willing to do that, they told me they still wouldn't give me a refund. The best they could offer was an exchange for a different product. There is absolutely no way I’m getting my money back. Total scam—never again!
Good case but long to get it
Ordered the 12th August. I expected to get it before my 3 Weeks trip starting on 23th August but not at all.
Instead I broke my phone on my first day trip because I didn’t received the new case and mine was dead. I had only one news, when it has been shipped and nothing else.
I understand better now as it arrived home after me on 14th September.
The quality for the cost isn’t…
The quality for the cost isn’t justified. These are the same quality as Five Below cases for 3x the cost..
Haptik klebrig und Druck schlecht
Keine Empfehlung.
Habe 2 Hüllen bestellt mit Magsafe. Beide sind einfach schlecht und billig bedruckt. (mit Rabatt auf die 2. Hülle: 46€ insgesamt)
Die Vorschaubilder versprechen ein viel sauberes Bild. Der Druck hat selbst bei einfarbigen Flächen eine Art "digitales rauschen". Kleinerer Text "Gundam" ist schwer zu lesen.
Hier werden durchsichtige Hüllen mit einer Art Motiv-Film überzogen.
Mit einer Armlänge Abstand sieht der "holo-effekt" gerade in etwas dunklerem Licht nice aus. Die Tatsache wurde beim Dreh von den Reels auf Instagram zu Nutze gemacht. Dort sahen viele Videos / Hüllen im Vorfeld vielversprechend aus. (der Tsukiyashop Instagram account ist mittlerweile gelöscht worden)
Sobald man die Hülle in die Hand nimmt, wirkt diese unheimlich billig und hat ein klebriges Gefühl beim Anfassen. Bei etwas näherer Betrachtung und vor allem beim hellerem Licht fällt dann auch auf wie schlecht der Druck ist.
Mir war bewusst, dass die Magsafe Varianten nur im "glossy" Design kommen. Aber bei 22€ + 7€ Aufpreis für Magsafe habe ich mehr erwartet.
Nach 2 Wochen Lieferzeit leider eine Enttäuschung ausgepackt
Schade die Auswahl an möglichen Geräten war sehr groß und ich hatte gehofft, dass das eine Hülle wird die ich lange mit meinem Oppo Find X9 nutzen könnte.
Phone cases arrived 6 weeks after order…
Phone cases arrived 6 weeks after order
I ordered gloss version
Spent $30 on these covers for me and my friend
Once opened, both of the cases were made from flimsy plastic materials with cheap plastic anime frame attached to the back of the cases.
Materials also did not fit on the iPhone which i specifically ordered for. One of them had broken edges seen also which was meant to be for a gift
None of the art work looked like what it showed on the images seen in the website. Overall terrible product and should not be sold in a market. Extremely un ethical and deceiving.
Haven't got my item that i bought.
Don’t bother
I ordered a One Piece case in the beginning of June, when I got it the first time I noticed it was completely missing ink on the character on the case, so it looked really choppy. I explained my disappointment, and they were kind enough to send a replacement. However they sent me the exact same thing with missing the ink of the character😭🤦🏻♀️ total mockery of my money & the time. I ordered the non-gloss finish but that’s seriously no excuse, I’ve seen plenty of other reviews of people getting the same thing I did but looked like what it’s supposed to. I do respect the kindness of this shop’s team, but it would be great if they actually quality-checked their items before shipping.
Bought a custom made phone case from…
Bought a custom made phone case from them. And oh well, i have never been more disappointed in the phonecases i bought until now…what a waste of money.
First they delivered the wrong phone case and insisted that it is their „newest design“. When i proved that it really is a wrong phone case, they offered to replace it. I tried to request to make the background less dark since it looks messy and the photo i submitted is actually not dark. They replied that only „custom made“ phone cases can be adjusted. When i showed them proof that my order was custom made, they then told me that the phone case was already done. Mind you. It was really ugly and does not look like the photo i had submitted, the first phonecase looks okay and only that it is for the wrong phone model. So i complained. I also requested that they send the replacement later because i will be on vacation and no one will receive it—they agreed. But when i told them that i dont want the phone case because it doesnt look like the one on the photo i sent, they shipped the friggin phone case… and insisted that the designer did it to „highlight“ the main character🤣🤣🤣 who are they kidding? It really looked messy now and ugly. There was a black print above where it was supposed to be clouds there— it really looked out of place. Yet they insisted that it is to highlight the main character. 😩😅
Great experience!
Great experience!! My package arrived in perfect condition quicker than I expected it to!!
Terrible quality
Terrible quality. Blurred colour's and text. Not reflective as advertised and quality is extremely poor
Very Poor Quality
Extremely disappointed! I was very happy when I received it, but after 3 days the case started to peel, and the design began to fade. On top of that, I paid extra for the glossy finish. I had bought two, and the second one had exactly the same problem. Very poor quality.
Phone Case and customer service
First phone case I got from them started peeling the day I received it.
Straight away went to customer service and got a response instantly and already a warm kind response asking for proof of the issue. Photos sent, response back was that they'll send me a new one without having to send the old one back. Lovely service and haven't had any issues with my new case since!
Thank you so much!
Tsukiyashop からの回答
Sehen gut aus
Sehen gut aus, für 2 Tage
Farbe blättert bereits ab nach nur 3-4Tagen gebrauch. Aber für die Tage sahs cool aus. Zusätzlich wurde mir erst noch die falsche hülle gesendet
SCAMMERS! STAY AWAY.
I ordered a case from Tsukiya due to the videos shown on their Instagram, and the seemingly good reviews on here. It is now clear to me that the reviews are misleading at best.
The case took two weeks to arrive, which was fine as this was the stated time on their website. However, when it did arrive, the quality was poor. I paid for the gloss finish, but there is no gloss finish to speak of, and the print quality is nothing like the image shown on the website. What arrived is a product I would not pay £2.30 for, much less £23. Their Instagram posts are even more misleading! Not to mention, the case is so flimsy it would offer little protection to my phone if it were dropped.
When I tried to initiate a return, I was told that my eyes must be lying to me, that their cases are of the highest quality. I was also told I had to ship it to AUSTRALIA (I live in the UK) at my own expense in order to do so, this would cost over half of what I paid for the case. Had I known where the return would need to be shipped, I never would have risked buying this case.
Their customer service is atrocious, the tone of the email I received in response to my complaint was arrogant and dismissive, so I have raised a dispute with PayPal to get my money back. There is no way I am paying ~£12 to post something that I'm positive cost them less than £1 to manufacture. I have no doubt PayPal will side with me, as the evidence I have provided shows clearly that the product they sent me is substandard and not anything like their marketing.
they look cool but they peel too easy…
they look cool but they peel too easy and it kinda ruins it, took two days for my brand new one to peel.
Fast shipping I am in love with my…
Fast shipping I am in love with my phone case it’s my second the case have good quality and good looks I recommend 💯 %
Tsukiyashop からの回答
This is my second time ordering from…
This is my second time ordering from this shop! Great quality phone cases! I used my last one for over a year until i decided to switch things up
Tsukiyashop からの回答
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