Excellent service. After a mix up (on my part) with my cat’s prescriptions I called to ask if I could change my order to express delivery and add on another item. The girl I spoke to advised the order... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My first choice for all my pet needs. My dog is diabetic and requires specific food to help control her condition. VetUK had the best price I could find online, so I decided to give them a try, with m... もっと見る
企業が回答しました
Ordering is quick and easy. Delivery is always prompt within a day day or two. Very convenient for me when it's delivered when I'm at work as it's left in a safe dry place following my instructions.
企業が回答しました
Would highly recommend using this company, easy to order on line, no messing, excellent service. Superb, speedy turn around, delivered within 24 hours of ordering and well packaged. Exactly what I... もっと見る
企業が回答しました
企業情報
当該企業による記述
VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products
連絡先
Units 7 & 8 Europark, Station Road, YO7 1GQ, Thirsk, 英国
- info@vetuk.co.uk
- www.vetuk.co.uk
4.7
優良
3万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There is an old saying if it isn't…
There is an old saying if it isn't broken don't fix it
2026年7月16日
Very easy to order on line and very…
Very easy to order on line and very fast dispatch, thanks.
2026年6月26日
Delivery was very prompt
Delivery was very prompt. I paid for quicker delivery and it arrived sooner even than the estimated time for which I was most grateful.
A good range of cat foods.
2026年7月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Fine if you're not in a rush and you're…
Fine if you're not in a rush and you're not bothered about if your order actually turns up.
This is the third time I've used VetUK. The first order arrived just within their stated four working days using standard delivery. For the second order, I paid extra for express delivery, but it took just as long as the standard service.
My latest order still hasn't been delivered and it's now day 9 since I placed it. I received an email from Royal Mail saying the parcel had been returned because the address was unreadable. Since then, I've heard nothing from VetUK—no acknowledgement that the parcel had been returned, let alone an apology.
Very poor service all round.
2026年7月14日
VetUK からの回答
We appreciate you sharing your recent experiences with our delivery service. We are concerned to learn about the delays you've encountered, particularly with your express delivery and the issue with your latest order's address. We understand how frustrating it is when a parcel is returned and you haven't received an update from us. I cannot see an email received from you in our customer services inbox. We are eager to assist you with this. We are not notified for some time before an order is returned as unsuccessful to the warehouse. Of course, if a customer checks their tracking and sees an issue, we are all too happy to help if they get in touch. Please do reach out to customer.services@vetuk.co.uk - correcting this is of paramount importance to us. Your feedback is invaluable as we work to improve our services.
VetUK
Good variety of products
Good variety of products, priced competitively and delivered promptly.
2026年7月16日
VetUK からの回答
We're so pleased you found a good variety of products, competitively priced, and delivered promptly. Thank you for your positive feedback!
VetUK
VetUK からの回答
We're so pleased you experienced quick delivery and great prices. Thank you for your wonderful feedback!
VetUK
Great service
Great service, had issue with my order call to speak to someone and it was sorted straight away
2026年7月16日
VetUK からの回答
We're so pleased to hear you received great service and that we could sort out the issue with your order straight away. Thank you for your kind feedback!
VetUK
Good but website could be improved
Ordered product. Efficient delivery. Website a bit flaky since update
2026年7月16日
VetUK からの回答
We're glad to hear your delivery was efficient. We appreciate you letting us know about the website's performance after the update; we are actively working on improvements.
VetUK
VetUK からの回答
We're so pleased you found our website easy to use, our pricing good, and that you received the correct items. Thank you for your wonderful feedback!
VetUK
I regularly order from VetUK
I regularly order from VetUK. The process is good, and the delivery is fast and reliable.
2026年7月15日
VetUK からの回答
We're so pleased to hear you consistently have a good experience with our ordering process and that our delivery is fast and reliable for you! Thank you for your kind words.
VetUK
Web site problematic and çomplicated…
Web site problematic and çomplicated ordering.
Two emails received one acknowledgement of order then a second saying it had been dispatched then nothing. Vet tried to help. Then refund advised but yet to be recieved.
2026年7月16日
VetUK からの回答
We sincerely apologize for the difficulties you experienced with our website and the subsequent communication regarding your order. We are actively investigating these issues to prevent future occurrences and ensure a smoother process for everyone.
VetUK
VetUK からの回答
We're glad you enjoyed our company! We appreciate your understanding regarding the slight delay.
VetUK
top class service
2026年7月15日
VetUK からの回答
Thank you for taking the time to leave such a kind review - we do appreciate it.
Quick delivery and excellent service
Quick delivery and excellent service. Will definitely order my pet supplies from them again😄
2026年7月15日
VetUK からの回答
We're so pleased to hear you experienced quick delivery and excellent service! We look forward to you ordering your pet supplies from us again.
VetUK
VetUK からの回答
We're so pleased you found our product great, the price good, and the delivery charge reasonable, with no issues. Thank you for your wonderful feedback!
VetUK
Competitive pricing and quick…
Competitive pricing and quick delivery.Excellent communication throughout. VetUK is always reliable and my go to company.
2026年7月15日
VetUK からの回答
We're so pleased to hear you appreciate our competitive pricing, quick delivery, and excellent communication. It's wonderful to know we are always reliable and your go-to company!
VetUK
Always a great choice of products easy…
Always a great choice of products easy site to navigate & affordable prices. Goods despatched quickly & arrive well package
2026年7月15日
VetUK からの回答
We're so pleased you always find a great choice of products, an easy-to-navigate site, and affordable prices. We're also delighted that your goods are dispatched quickly and arrive well-packaged. Thank you for your wonderful feedback!
VetUK
the best value for money and fast delivery
after shopping around I found this the best value for money site online, the communication was swift and delivery was fast with regular updates
2026年7月16日
VetUK からの回答
We're so pleased you found us to be the best value for money online! It's great to hear our communication was swift and delivery was fast with regular updates.
VetUK
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