LUXCRAS レビュー 

LUXCRAS からの回答

4日前

Thank you so much for taking the time to share your wonderful five-star review!

We are absolutely delighted to hear that you love your new pieces and that you had such a seamless experience with our service, timely delivery, and packaging. Preparing each parcel with great care—especially when delivering delicate ceramics and traditional cast iron kettles from Japan—is something we prioritize deeply, so knowing that everything arrived safely and promptly brings us immense joy.

We are truly grateful for your support and hope your Tetsubin and tableware continue to bring warmth and beauty to your home for years to come!

LUXCRAS からの回答

2026年10月22日

Thank you so much for taking the time to share your wonderful five-star review!

We are absolutely delighted to hear that you are so pleased with the beautiful quality of your Imabari Mist Cotton Towels, the swift delivery from Japan, and the value we offer. Delivering authentic Japanese craftsmanship safely and rapidly to our international customers at a fair value is something we strive for every day, so knowing that your experience met your highest expectations brings us immense joy.

We are truly grateful for your support and hope these soft, beautiful towels bring comforting everyday luxury to your home!

LUXCRAS からの回答

2026年10月13日

Thank you so much for taking the time to share your thoughtful five-star review on TrustPilot!

We are absolutely delighted to hear that you are impressed with the fine casting, thin wall structure, and exceptional quality of your Nanbu Tekki Skillet. We deeply appreciate your expert advice on post-wash care and seasoning—nurturing ironware so it smooths over time and develops superior nonstick qualities is truly the greatest joy of owning traditional Japanese cast iron.

Knowing that it reached you swiftly and that you are enjoying this craft brings us immense happiness.
We are truly grateful for your support and hope this skillet serves as a trusted companion in your kitchen for many years to come!

LUXCRAS からの回答

2026年10月13日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you are so pleased with our service and the quality of your products. Knowing that your extensive collection of Imabari towels—from our ultra-soft Watatsubomi line to our cozy towel blankets—reached you smoothly and met your highest expectations brings us immense joy.

We are truly grateful for your support and hope these crafted pieces bring everyday luxury and warmth to your home!

LUXCRAS からの回答

2026年10月13日

Thank you so much for taking the time to share such a detailed and constructive review.

First and foremost, we offer our sincerest apologies for the inconvenience caused by the inaccurate stock availability on our website during your order. We completely understand how crucial timing is, especially when preparing for an upcoming event, and we deeply regret that this created extra effort and friction for you.

While we are glad to know that our support team was able to communicate clearly, process your refund promptly, and deliver your available items safely to Canada, we take your feedback regarding stock accuracy and customer options very seriously. We are actively working to improve our inventory sync to ensure our store reflects real-time availability and to refine our support options moving forward.

We are truly grateful for your support, your immense patience, and your kind words for our team despite the issue. Knowing that you would likely order from us again means the world to us, and we look forward to providing you with a completely seamless experience next time.

LUXCRAS からの回答

2026年10月8日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!We are absolutely delighted to hear that you experienced excellent service and fast shipping, and that you are pleased with the quality of your Minamoto no Yoshitsune Wind Chime.

Crafted in Japan with traditional Nanbu Tekki ironwork, this piece brings both historical elegance and a soothing clear tone, so knowing that it reached you swiftly and met your expectations brings us immense joy.

We are truly grateful for your support and hope this wind chime brings relaxing, beautiful clear sounds to your home for years to come!

LUXCRAS からの回答

2026年10月5日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you are very satisfied with your products and that you appreciated our prompt and fair response when resolving the issue. As a valued returning customer, we sincerely apologize for any inconvenience caused by our mistake, and your patience and understanding while we made things right mean more to us than words can express. Taking full responsibility and rectifying any issues swiftly is a core commitment at Luxcras, and knowing that we earned back your trust brings us immense joy.

We are truly grateful for your continued support and recommendation. We look forward to serving you again with the highest care in the future!

LUXCRAS からの回答

2026年9月15日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you find our products to be top-quality and that your order arrived quickly, seamlessly, and in perfect condition. Preparing each package with care—especially when delivering delicate ceramics and premium textiles from Japan to the US—is something we prioritize deeply, so knowing that our packaging and swift delivery brought you complete peace of mind brings us immense joy.

We are truly grateful for your support and your kind words. Knowing that you plan to order from us again means the world to our team, and we look forward to serving you again at Luxcras in the future!

LUXCRAS からの回答

2026年8月25日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you find your Rurikinsai-ka Deep Dishes exquisite and that they exceeded your expectations. Crafted with traditional Mino-ware techniques, these pieces seamlessly combine the rich beauty of deep lapis lazuli and gold accents with durable, everyday practicality. Knowing that you appreciate both their sturdy feel and elegant aesthetic brings us immense joy.

We are truly grateful for your support and hope these dishes bring a touch of luxury and joy to your dining table for years to come.

LUXCRAS からの回答

2026年8月25日 に更新

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you love your Imabari Cotton Waffle Towels and that they reached you safely in the USA in good time. Knowing that you appreciate their beauty and softness—and that you are grateful to order Japanese textiles directly from abroad—brings us immense joy. Connecting our overseas customers with authentic Japanese craftsmanship across the ocean is at the very heart of what we do.

We are truly grateful for your support and hope these towels continue to bring soft, waffle-textured comfort to your daily life for years to come.

LUXCRAS からの回答

2026年8月17日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you find our Five-Toe Socks - Silk and Wool to be functional, luxurious, and beautifully made. Combining the natural comfort of silk and wool with thoughtful Japanese craftsmanship is something we take great pride in, and knowing that you experienced highest quality alongside very fast shipping brings us immense joy.

We are truly grateful for your support and hope these socks continue to bring warmth and cozy comfort to your daily life.

LUXCRAS からの回答

2026年8月14日

Thank you so much for taking the time to share your wonderful five-star review!

We are absolutely delighted to hear that you were pleased with our customer service and experienced super fast shipping. Ensuring attentive support and delivering your orders promptly from Japan to your doorstep is one of our top priorities, and knowing that your overall experience with Luxcras was smooth and satisfying brings us immense joy.

We are truly grateful for your support and hope you are thoroughly enjoying your Imabari Waffle Towels. We look forward to serving you again in the future!

LUXCRAS からの回答

2026年8月14日

Thank you so much for taking the time to share your review with us!

We are absolutely delighted to hear that you find our towels and blanket to be of good quality and value. At the same time, we truly appreciate your valuable suggestion regarding our towel blanket collection. Wanting more variety in colors and patterns is a wonderful feedback, and we will certainly share your idea with our product team as we continue to expand our lineup in the future.

We are deeply grateful for your support and hope your new towels and blanket bring you lasting comfort and warmth in your daily life.

LUXCRAS からの回答

2026年8月14日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you are pleased with the excellent material of your new pillow case and towel blanket, as well as the fast delivery. Bringing the finest Japanese textiles—crafted with comfort and care—swiftly to your doorstep across the globe is what we always strive for, so knowing that your experience was seamless brings us immense joy.

We are truly grateful for your support and hope these items bring relaxing comfort and warmth to your home for a long time to come.

LUXCRAS からの回答

2026年8月5日

Thank you so much for taking the time to share your wonderful five-star review on TrustPilot!

We are absolutely delighted to hear that you love your Imabari Towel Blanket Cotton "Native" and that you found the quality to be superior. Crafting large, comfortable towel blankets with exceptional Japanese quality is something we take great pride in, and knowing that your order arrived safely with no issues brings us immense joy.

We are truly grateful for your support and hope this towel blanket brings you warmth, comfort, and cozy moments for a long time to come.

LUXCRAS からの回答

2026年7月14日

Thank you so much for taking the time to share your wonderful five-star review!

We are absolutely delighted to hear that you are pleased with our beautiful products and experienced fast delivery. Since your items were shipped in multiple packages to ensure they arrived safely from Japan, we are incredibly glad that everything reached you smoothly and promptly.

We truly appreciate your support and hope these items bring a touch of Japanese elegance to your daily life.

LUXCRAS からの回答

2026年7月13日

Thank you so much for sharing your wonderful four-star review!

We are absolutely delighted to hear that you experienced fast delivery and are pleased with the nice quality of your order. Ensuring that our items arrive safely and promptly from Japan to your doorstep is one of our top priorities, so your feedback truly means a lot to us.

We are grateful for your support and hope that your new mugs continue to bring you great satisfaction in your daily life.

LUXCRAS からの回答

2026年7月8日

Thank you so much for your wonderful 5-star review!

We are absolutely delighted to hear that you found our service fast, affordable, and convenient. At Luxcras, we strive to make international shopping a seamless and pleasant experience for all of our customers around the globe.

We truly hope that your new Imabari Towel Blanket brings you comfort and a touch of everyday luxury. Your support means the world to us, and we look forward to serving you again in the future!

LUXCRAS からの回答

2026年7月7日

Thank you so much for taking the time to share your wonderful 5-star review!

We are absolutely delighted to hear that you experienced fast delivery and are pleased with the quality of your new towels. At Luxcras, we strive to deliver our carefully selected items to your doorstep as swiftly and safely as possible, so it brings us great joy to know we met your expectations.

We hope our hand towels and bath towels bring comfort and a touch of luxury to your daily routine. Thank you again for your kind support, and we look forward to welcoming you back to our store in the future!