AirFreight came through and got us out of a bind. Steve Jannsen was amazing. He went above and beyond to assist me with a quote, booking and tracking. This was our first time using AirFreight to get a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
AirFreight came through and got us out of a bind. Steve Jannsen was amazing. He went above and beyond to assist me with a quote, booking and tracking. This was our first time using AirFreight to get a... もっと見る
企業が回答しました
We had some time sensitive freight in Fort Worth that could not seemed to be picked up by our supplier, the days lagged on and nothing seemed to happen. I finally had enough and called AirFreight. The... もっと見る
企業が回答しました
The customer service rep, Jason Knox, was amazing! He was able to get this turned around for us in less than 24 hours on such short notice. He kept us updated on the truck location and the order deliv... もっと見る
Your scheduling, quick interaction and reaction to our request was spot on. Your driver was polite and professional. Your delivery was on time. I couldn't have asked for better service. Thank you.... もっと見る
企業が回答しました
当該企業による記述
当該企業による記述
Elite Bond Status
3780 Kilroy Airport Way - Suite 200, 90806, Long Beach, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It took a week for my package to arrive, way longer than promised. Customer service didn't respond quickly either.
AirFreight.com からの回答
AirFreight was very prompt, accommodating, professional, and timely with zero issues.
AirFreight.com からの回答
AirFreight came through and got us out of a bind. Steve Jannsen was amazing. He went above and beyond to assist me with a quote, booking and tracking. This was our first time using AirFreight to get a Same Day delivery and it was handled effortlessly and delivery got there earlier than expected. I will be keeping Steve's info on hand for any future needs.
AirFreight.com からの回答
Reached out for a quote and received a response within 5 minutes from Chris Noe. Quick with responses and driver updates.
AirFreight.com からの回答
We had some time sensitive freight in Fort Worth that could not seemed to be picked up by our supplier, the days lagged on and nothing seemed to happen. I finally had enough and called AirFreight. They had our two pallets picked up in two hours and delivered across multiple state lines the next day. Airfreight saved the day. It was at our building at 9:30 am, faster than FEDEX. These people are who you call when you need it done and you need it done NOW.
AirFreight.com からの回答
Outstanding Customer Service!
Todd Anderson was exceptional for assisting in orchestrating pickup and delivery of a last-minute shipment. He was in direct communication throughout the entire process. The driver went above and beyond in ensuring our delivery was picked up (even after hours). Thank you all!
AirFreight.com からの回答
I had a last-minute urgent shipment from California to Massachusetts, and they delivered it in under three days exactly when promised. They were professional, flexible when plans changed, and made the entire process stress-free. I highly recommend them for any time-sensitive deliveries!
AirFreight.com からの回答
Your scheduling, quick interaction and reaction to our request was spot on.
Your driver was polite and professional.
Your delivery was on time.
I couldn't have asked for better service.
Thank you.
AirFreight.com からの回答
Amazing service… on time communicative and affordable perfect couldn’t ask for better
AirFreight.com からの回答
Very easy to deal with and Steve was great at setting everything up for our emergency delivery.
AirFreight.com からの回答
This company was great. They were professional, efficient, better than prompt, communicative and went above and beyond to make an impossible situation possible for our company. They Saved the Day!
AirFreight.com からの回答
Jason, my representative, made the process very smooth and was in constant contact throughout the shipment, providing me with updates.
Driver was very professional and delivery arrived well ahead of schedule.
AirFreight.com からの回答
Kevin and his team have saved me on multiple projects for clients, and they make us look like heroes. Always deliver on time or early, and have used them in multiple cities.
AirFreight.com からの回答
Jason Knox was the rep who took care of our shipment. He was wonderful to work with. He kept us updated throughout the process from pick up to delivery. Our package was delivered ahead of schedule!
The booking process was easy and efficient.
Jason Knox handled our shipment. Im not sure how it could have gone better. Will work with Jason for more of our shipping needs! Delivery driver was on time and very helpful! Great communication!
Received info that I needed promptly.
Received great updates.
Courteous, very helpful.
Jason was super helpful from start to finish. Very responsive and got me on the schedule and kept me updated at every junction. I will use air freight again!
I am just new on, not really into it too much so I ma hoping to learn more
AirFreight.com からの回答
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