Already have 4 series 2 bottles and was really pleased to see the flip top version on sale. Excellent bottle for keeping drinks cold. Shame that replacement caps seem to be no longer available. Orde... もっと見る
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レビュアーのコメントを見てみましょう
I ordered an extra (sports) cap for my 500ml water bottle that I've had for years and I love that I can order this separately so I don't need to buy a new bottle. However, the shipping costs were a bi... もっと見る
I paid extra for my nephews name to be added to the bottle. The text was so small it was very underwhelming and disappointing. Thank you for your response but what is the point of saying it’s per... もっと見る
企業が回答しました
I bought my chilly bottle years ago and take it everywhere with me. I accidentally dropped the bottle, denting the lid but was delighted to discover that a separate lid could be bought. It's great th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Chilly's mission is to accelerate the adoption and everyday use of reusable products. We aim to do this through creating products with the perfect balance of distinctive style and unrivalled performance.
連絡先
London, 英国
- support@chillys.com
- chillys.com
4.3
優良
12万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional quality, upgraded after 14 years!
I finally upgraded to the new 1L bottle after owning my original Chilly's bottle for 14 years! Even after all those years, my old bottle was still keeping water ice-cold. Outstanding quality and build. Couldn't recommend Chilly's enough.
2026年7月6日
Chilly's からの回答
Hi there,
Thank you for such an incredible review. Hearing that your original bottle served you well for a lot of years means the world to us. I hope your new 1L bottle continues to keep your drinks perfectly chilled for many years ahead.
Many thanks,
Julia
Wonderful things to buy for presents
Wonderful things to buy for presents . I am thrilled with my purchase , the drinks bottles have been a great favourite. And very appreciated when given as presents - and a very good gift and price . I will certainly be buying more in future , .
2026年6月30日
Chilly's からの回答
Hi Lorna,
Thank you for your lovely review. I'm delighted to hear our products have become such well-received gifts. We truly appreciate your continued support and look forward to welcoming you back again.
Many thanks,
Julia
I love this!
I love this! Beautiful insulated bottle, really keeps water cold (haven't tried hot yet) and arrived very quickly. Thank you.
2026年7月6日
Chilly's からの回答
Hi Constance,
Thank you for your wonderful review. I'm so pleased you're loving your new bottle and that it arrived quickly. I hope it continues to keep your drinks perfectly chilled.
Many thanks,
Julia
Estoy encantada con mi taza
Estoy encantada con mi taza, además de ser preciosa es súper práctica.
2026年7月7日
Chilly's からの回答
Hola, Iria,
Gracias por tu estupenda reseña. Me alegra mucho saber que estás disfrutando de tu taza y que te parece tan bonita como práctica.
Muchas gracias,
Julia
Great product
Easy website to navigate
Quick delivery
Easy to clean
Keeps drinks ice cold
Great product
2026年6月30日
Chilly's からの回答
Hi Joe,
Thank you for your kind review. I'm pleased to hear you found our website easy to use and that you're enjoying your new Chilly's product.
Many thanks,
Julia
Chilly's からの回答
Hi there,
Thank you for your review. I'm so pleased your order arrived quickly and that everything met your expectations.
Many thanks,
Julia
Great quality, always again
The order was a replacement for a lost bottle, we had purchased years ago. Since we were very satisfied with the bottle after having tested so many others, we wanted one again. The bottles keep the content really cool/hot and they are tight with sparkling water. The only setback is that the metal bottles get to hot to touch when exposed to the sun. And colours we loved are no more offered or were not available. -The delivery to Germany was swift.
2026年6月29日
Chilly's からの回答
Hi Ina,
Thank you for your thoughtful review. It's wonderful to hear you returned to Chilly's after such a positive experience with your previous bottle. I also appreciate your feedback regarding the available colours and will be sure to share it with the team.
Many thanks,
Julia
Great bottle that doesn't leak
2026年6月29日
Chilly's からの回答
Hi Katie,
Thank you for your review. I'm delighted to hear your bottle is performing exactly as expected and keeping everything securely sealed.
Many thanks,
Julia
Faultless experience
Wonderful company with quality products,. Super fast delivery and well packaged. Highly recommend.
2026年7月6日
Chilly's からの回答
Hi there,
Thank you for your wonderful review. I'm so pleased to hear you had such a positive experience and truly appreciate your recommendation.
Many thanks,
Julia
Chilly's からの回答
Bonjour Arnow,
Merci pour votre avis. Je suis ravie d'apprendre que vous êtes satisfait tant de la qualité de nos produits que de la rapidité de la livraison.
Bien cordialement,
Julia
Chilly's からの回答
Hi Eli,
Thank you for your kind words. I'm so pleased you had a positive experience with our customer support and that you're enjoying your bottles as well.
Many thanks,
Julia
Chilly's からの回答
Hola, Sergio:
Gracias por tu valoración. Me alegra mucho saber que nuestro equipo te ha prestado una asistencia rápida y útil.
Muchas gracias,
Julia
Good quality and fast delivery
I had a great experience shopping with Chilly's. The shipping was incredibly fast, and my order arrived in perfect condition. The product quality is outstanding—it works exactly as promised. I am extremely satisfied with my purchase and highly recommend them!
2026年6月30日
Chilly's からの回答
Hi Kelly,
Thank you for your wonderful review. I'm so pleased your order arrived quickly and that you're happy with the quality of your purchase. Your recommendation means a lot to us.
Many thanks,
Julia
Chilly's からの回答
Hi Bryn,
Thank you for your review. I'm delighted everything arrived on time and that the ordering process was straightforward. I hope your event was a great success.
Many thanks,
Julia
Easy ordering
Easy ordering, fast delivery. My only issue is that I thought the water would be colder having left the bottles in the fridge overnight. Both seem to hold the temperature of what’s in it.
2026年7月7日
Chilly's からの回答
Hi Charlotte,
Thank you for taking the time to share your feedback. I'm pleased to hear you found the ordering process straightforward and that your delivery arrived quickly.
Our bottles are designed to maintain the temperature of the drink you put inside them rather than actively cooling it, so for the best results we recommend filling them with already chilled water. We really appreciate your feedback and hope you continue to enjoy using your bottles.
Many thanks,
Julia
Excellent customer service
Excellent customer service, I can’t say more about the customer advisor who assisted me with my issue. Problem solved, thank you
2026年7月17日
自発的なレビュー
Chilly's からの回答
Hi Tony,
Thank you for your lovely review. I'm so pleased our team was able to resolve your issue quickly. Your kind words are greatly appreciated.
Many thanks,
Julia
Absolutely shocking
Absolutely shocking, I bought two bottles and the top broke on the two within a few days. I’ve never left a negative review on any purchase with any company but I’m disgusted after spending so much money.
2026年6月1日
Chilly's からの回答
Hi Martina,
Thank you for taking the time to leave a review.
We’re really sorry to hear that you’ve experienced issues with the Flip Lids on both of your bottles. We understand how disappointing this must be, especially after investing in our products, and we appreciate you sharing your feedback with us.
Our team will be reaching out to you directly to look into this further and see how we can help resolve this for you.
Thank you for bringing this to our attention, and we hope we can make this right for you.
Kindest regards,
Kristine
Chilly's からの回答
Hi Jenni,
Thank you for your review. I'm delighted your order arrived promptly and that you're enjoying your Chilly's products.
Many thanks,
Julia
Keeps the water very cold and it’s a…
Keeps the water very cold and it’s a good size when you are having a beach holiday
2026年7月14日
Chilly's からの回答
Hi Angela,
Thank you for your lovely review. I'm so pleased your bottle is keeping your drinks perfectly cold and proving to be the ideal companion for your holiday.
Many thanks,
Julia
Das packet ist seit 2 wochen unterwegs…
Das packet ist seit 2 wochen unterwegs und immer noch nicht bei mir angeckommen es heist 9-10 wercktage inzwischen sind es schon 15
2026年7月6日
Chilly's からの回答
Hallo Lea,
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.
Es tut uns leid, dass Ihre Bestellung nicht innerhalb des erwarteten Zeitrahmens eingetroffen ist, und wir verstehen, wie frustrierend es sein muss, immer noch auf Ihre Lieferung warten zu müssen.
Unser Team wird sich direkt an Sie wenden, um die Angelegenheit näher zu untersuchen und herauszufinden, wie wir Ihnen so schnell wie möglich bei der Lösung helfen können.
Wir danken Ihnen für Ihre Geduld und hoffen, dass wir die Angelegenheit bald für Sie klären können.
Herzliche Grüße,
Kristine
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