Ken McGettigan

We just spent 18 days in SE Asia where we had 6 stops in 3 countries ( Vietnam, Laos and Cambodia). We did a private tour with Kensington and it was excellent. All our pickups and departures were right on time. Our guides and drivers were friendly and knowledgeable. The planning by Rahul Dixit was excellent. Kensington did things like buy us dinner on two nights ( not part of the deal). We stayed in well centralized hotels that were 4 Star. The drivers were always there after we visited an attraction with the AC on which was a big deal as it’s hot in SE Asia.
We never used Kensington before and we travel all over the world. We were very impressed and they will be our go to travel company moving forward. I highly recommend them.

Alex and I worked on our trip (9 days to Kyoto, Nara and Toyko) for months before we left. I changed the itinerary several times and Alex was very patient and accommodating.
The trip went off without a hitch, everything was perfect and as advertised. We had two guides, Ellie in Kyoto and Yukie in Toyko who spoke very good English and were a pleasure to be with. They were very nice, knowledgeable and fun to tour with.
The hotels we stayed a were 4 to 5 star and were great, the meals that were set up for us were great (best sushi in Toyko I ever had).
My son who traveled with me got sick during the trip and Alex was communicating with us twice a day on how he was doing and offering to help anyway he could. He was very concerned.
Alex's follow-up is excellent, for me that's really important. Through out the whole process from beginning to end his response time was amazing.
Alex gave us a hot spot wifi device to use for free for our entire trip, it was a great amenity as we could text, email and google while we were touring. Little amenities like that can make or break a trip.
For anybody traveling Japan the language is a real problem unless you speak Japanese, not many English speaking people. I would strongly recommend having a guide to make your trip more pleasant.
Overall Alex gets a 5 star rating from both my son and I. He was terrific.
One last thing, I've traveled a lot over the last 30 years and been to just about everywhere including Antartica,Madagascar and the Arctic, Japan is a very safe and cool country to visit. I always do private tours and I put Alex's company at the very top for detail, price and planning. Trust me he's well worth the investment.