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Brian Harris shared thisSee Claudeforce at Dreamforce Claudeforce is the newly-announced (August 26, 2026) expanded partnership between Salesforce and Anthropic — bringing the #1 AI, Claude, together with the #1 AI CRM, Salesforce. It puts your trusted business data, workflows, and governance to work directly inside Claude, so the most capable AI can reason over the truth of your business and take action on it. Under the hood, it's powered by the new Headless 360 MCP Server — vendor-agnostic, so any MCP-compatible client can plug in, not just Claude. Permissions carry over exactly: Claude only sees and acts on what the logged-in user is already authorized for, no new permissions model needed.Brian Harris shared this🔥 Big news today from Salesforce, marking a defining shift in the new era of enterprise AI. First: we announced Claudeforce with Anthropic, bringing together Claude’s model intelligence and reasoning together with Salesforce’s trusted enterprise harness to make its data, workflows, business logic, actions, and governance securely accessible to power agentic experiences wherever work happens. Claudeforce launches with Salesforce in Claude, a Plugin with 37 prebuilt sales skills that enable sellers and agents to reason over live revenue context, automate pipeline updates, and take governed action right from Claude, with the power of Salesforce directly where sellers work. This marks a new era of enterprise AI: now that agents can access the data, workflows, and rules directly, software is a system that powers every interface. Second: a record Q2 FY27: ⭐ Revenue of $11.3B, up 11% Y/Y ⭐ cRPO of $33.5 billion, up 14% Y/Y ⭐ Raising FY27 revenue guidance by $300M in constant currency to $46.1B to $46.4B ⭐ Agentforce and Data 360 ARR reaching nearly $3.9B, up 210% Y/Y This is the agentic enterprise with trust at the forefront. Proud of our global team, and excited to see our customers, partners, and ecosystem at Dreamforce next month. Upwards and onwards! 🚀
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Brian Harris reposted thisBrian Harris reposted thisWe just closed FY26, the biggest year in Salesforce history. 🚀 • $41.5B revenue (+10% Y/Y) • 34.1% Non-GAAP (+110 bps Y/Y) and 20.1% GAAP operating margin • $15B operating cash flow (+15% Y/Y) • FY27 guidance: $46.2B revenue Every AI agent needs somewhere to land. The data, the business rules, the conversational layer for humans and agents. That’s Salesforce. We completely rebuilt our platform around four systems: context (Data 360), work (Customer 360), agency (Agentforce), and engagement (Slack). Together, they convert raw AI intelligence into real work. In the 15 months since launch, we’ve closed 29,000 Agentforce deals, up 50% quarter over quarter. Agentforce ARR reached approximately $800M, up 169% year over year. $2.9B+ Data 360 and AI ARR, up 200%. No company is delivering more agentic work than Salesforce. And now Slackbot is really changing the game: It sits on top of a billion messages a day, connecting your files, calendar, data, and other agents. All governed. All secure. At Salesforce, we’re Customer Zero: 3M+ conversations handled autonomously, 68% resolution rate, CSAT the same as humans, $100M in savings, millions in new pipeline. And our customers are as well. Southwest Airlines cut seven-minute hold times to seconds. SharkNinja: 20,000 agent-led chats per week. Wyndham Hotels & Resorts cut service handle time 25%. This is the Agentic Enterprise in action. Salesforce has already powered almost 20 trillion tokens, up 5x. 771M Agentic Work Units in Q4, up 57% quarter over quarter. This is what AI was meant to be. Humans and agents, working together. We’re just getting started. Grateful to our incredible Trailblazers and the entire Salesforce ’Ohana. ❤️ Full results: https://lnkd.in/eski7_88 #Agentforce 🚀💙
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Brian Harris posted thisI’m excited to share that I’m starting a new role as Regional Vice President, AI + Data EMEA SMB. After an incredible chapter as Regional Sales Director for Data 360 & Agentforce EMEA SMB, I’m looking forward to this next step and the opportunity to drive even greater impact in this new capacity. I’m truly grateful for the experiences, challenges, and—most of all—the people who’ve helped me grow along the way Giovanni Crispino Kelly Goyette ☁ Andrew Quinn Rui Azevedo Costa Conor Gleeson Karim Souidi Susan O'Hanlon Alexis Andreieff Camille Schiavi Maxime Jacquet Darragh Madden Phoebe Lee Caroline Laurette. It’s been a privilege to work with such talented teams and customers across the region. A huge thank you to Andrew Clemens and the AFD360 leadership team for the opportunity and trust. I’m energised for what lies ahead — new challenges, continued growth, and building great things together. Here’s to the next chapter. A great team that I am looking forward to working with, Lorenzo Bertuola Geoffrey MIEGEVILLE Séamus Costello Gianluca Giunta Cristina Viale Erik FitzHugh Kaat Van Cleemput Rui Lamy Liam Cabral Gomes Yaroslav Gruzdev Karsten Mootoo Cristina Viale #NewRole #Salesforce #CareerGrowth #Leadership #Grateful
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Brian Harris reposted this#slackbot is like magic. Out of the box context of everything you do, your conversations, your relationships. Your work graph. Out of the box trust (security, privacy, auditing, data access and sharing permissioning) Can act across all your slack connected apps, including our CRM apps. Can orchestrate agents. Right where you are doing your work (humans and agents working together). No configurations or set up. It just works!! Try it! And if you still have Teams, the time has come to switch. This is your sign. “Cut your teams some slack!”Brian Harris reposted thisHey there, it’s your old pal Slackbot! Allow me to reintroduce myself. 👋 I’ve been redesigned from the ground up with new AI capabilities designed for individual productivity. Think of me as your personalized AI agent, built right into Slack. Swipe through to learn more about how I can help with your day-to-day, and stay tuned this week as I take over the Slack social channels. 😉 https://sforce.co/4jywUVK
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Brian Harris shared thisSuper day at the #AgentforceWorldTour in London! What a phenomenal showcase of AI innovation in action. Agentforce Builder really drives home how we're moving beyond just talking about AI to actually deploying intelligent agents that transform how businesses operate. Real customer stories showing tangible ROI and productivity gains. #AI #Agentforce #Salesforce #Innovation #DigitalTransformation #London
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Brian Harris shared thisJust wrapped up an incredible few days at #SaaStr in London! It was fantastic to connect with the vibrant Start up community and showcase how we're empowering businesses across Europe with AI-driven solutions.Key takeaways from the event: ✨ The appetite for AI automation is stronger than ever - especially among SMBs looking to scale efficiently 🚀 Agentforce is genuinely transforming how businesses approach customer service and sales processes 📊 Data Cloud continues to be the foundation that makes intelligent automation possible Loved the energy from startups and established companies alike - everyone's focused on building sustainable, scalable solutions that drive real value for their customers. Thanks to everyone who stopped by our booth and engaged in those brilliant conversations about the future of business automation. The innovation happening in the European SaaS ecosystem is truly inspiring! Already looking forward to next year 🙌 #AI #Agentforce #DataCloud #Salesforce #London #SMB #Innovation
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Brian Harris shared this3 Game-Changing Agentforce Use Cases That Are Perfect for SMBs Working with SMBs across EMEA, I see the same challenge everywhere: limited resources, unlimited ambition. Here's how Agentforce is leveling the playing field: 1️⃣ 24/7 Customer Support Without Breaking the Bank Stop losing customers to slow response times. AI agents handle FAQs, troubleshoot common issues, and seamlessly escalate complex cases to your team. Your customers get instant help, your team focuses on what matters most. 2️⃣ Sales Pipeline Intelligence That Actually Delivers Let AI qualify your leads, schedule follow-ups automatically, and surface your hottest opportunities in real-time. Your sales team spends more time selling, less time on admin - and your conversion rates show it. 3️⃣ HR & Onboarding That Scales With You Growing fast but can't hire HR for everything? AI agents guide new hires through onboarding, answer policy questions, and handle benefits enrollment. Consistent experience, zero bottlenecks.The beauty? Each use case pays for itself while freeing your team to focus on growth.SMBs don't need bigger teams - they need smarter systems. 💡#Agentforce #SMB #AI #SalesCloud #DataCloud #Salesforce
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Brian Harris shared this🚀 D360 (formerly Data Cloud) Implementation Tips for SMBs: Your Roadmap to Success 🎯 I've seen firsthand how small and medium businesses can maximise their D360 (formerly Data Cloud) implementations. Here are my top tips: 🎯 Start Simple, Scale Smart Begin with batch ingestion before adding streaming capabilities Filter data at the source to reduce processing costs Focus on your most critical use case first - prove value quickly! 💡 SMB-Specific Use Cases That Drive ROI: Customer Intelligence - Unify scattered contact data to identify the RIGHT person at key accounts Automated Billing & Workflows - Eliminate manual time tracking and approvals Identity Resolution - Create single customer views across sales, service & marketing. Implementation Best Practices: Leverage Zero-Copy Integration - access data where it lives without moving it. Consolidate transforms when possible. Use incremental transform modes for efficiency. Take advantage of free Salesforce data ingestion - Sales Cloud, Service Cloud data is now processed at zero cost! 🚀 The Agentforce Connection: D360 isn't just about data - it's the foundation that powers AI agents for personalized customer experiences, automated insights, and intelligent actions across your entire business. Pro Tip: Don't try to boil the ocean! Pick ONE high-impact use case, prove the value, then expand. The consumption-based pricing model lets you start small and scale as you see results. #DataCloud #Data360 #SMB #CustomerData #SalesforceImplementation #AgentforceReady
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Brian Harris shared this🚀 How Salesforce Runs Salesforce: Our Customer Zero Story As Regional Sales Director for EMEA SMB, I get asked constantly: "Does Salesforce actually use its own technology?" The answer? Absolutely – and the results speak for themselves. Our Internal Transformation: ✅ Sales productivity increased by 30% with Agentforce automating routine tasks ✅ Our sellers now spend 67% more time actually selling (vs. administrative work) ✅ Pipeline velocity improved 40% through AI-powered lead scoring and routing ✅ Customer satisfaction up +9 NPS points after implementing Service Agent at Dreamforce Real Customer Zero Impact: Last month, our EMEA SMB team ran a "How Salesforce Uses Salesforce" event. The results? $3M+ pipeline generated in 2 days 50+ C-level executives attended $12.6k deal closed same day from a prospect who saw our customer zero story The Secret: We don't just sell Agentic Enterprise – we live it. Every feature we recommend, every use case we present, comes from our own experience running a high-velocity sales organization. When prospects see how we've solved the same challenges they face daily, the conversation shifts from "Will this work?" to "How quickly can we implement?" That's the power of authentic customer zero storytelling. 💪 What's your experience with companies that truly use their own products? Drop your thoughts below! 👇 #Salesforce #CustomerZero #AgenticeEnterprise #SalesTransformation #AI
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Brian Harris liked thisBrian Harris liked thisFantastic few days in San Francisco attending Dreamforce - an incredible event! Very exciting partnerships announced and deepened - Anthropic capabilities embedded even deeper into Salesforce, and a brand new AI model launched in partnership with NVIDIA - providing more options and deeper value to customers. Also great to see Usher (oh my god that man can dance!), Gwen Stefani, and particularly enjoyed Tony Robbins up close! Exciting times ahead!
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Brian Harris liked thisBrian Harris liked thisDay 0 at Dreamforce! Badges collected and the excitement is building in San Francisco. So good to be back at Moscone and see everything coming to life ahead of tomorrow. Lots to look forward to over the next few days! 🚀 Barry McMahon
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Brian Harris liked thisBrian Harris liked thisReally cool opening day to #Dreamforce - what amazing speakers. Anthropic, Nvidia and OpenAI 🖖🏽 https://lnkd.in/eFbRcR6H
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Brian Harris liked thisBest leadership team in the business, supercharged by the best SE team in the business! A real opportunity.Brian Harris liked this🇫🇷🇮🇪 French speakers… fancy a change of scenery? A little snapshot of our French leadership team in Dublin (+ Nicolas ROUSSET) ➡️We work hard. ➡️We aim high. ➡️We have each other’s backs. ➡️And occasionally, we swap the laptop for a pint. 🍻 Because great teams aren’t just built in meetings and on sales calls. They’re built through the laughs, the celebrations and the “we’ve got this” moments 🫶🏻 We’re growing our French-speaking Sales team at #Salesforce in Dublin and looking for ambitious salespeople who want to do great things, have fun along the way and be surrounded by people who genuinely want to see them succeed. So, if you’re wondering what your next move could look like……. ……… Maybe it’s Dublin. 😉🇮🇪 DM me !! I’d love to chat. #Dublin #FrenchSpeaking #Sales #TechSales #Hiring #SalesCareers #TeamSpirit Charlotte Laurent Victor Ketcheian Andy Andrade De Freitas Alexis Joosten Camille Schiavi Yohan Giubergia
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Brian Harris liked thisBrian Harris liked thisWhen your in-flight entertainment knows exactly where you’re headed… ✈️🌉 Reese Witherspoon on The Morning Show - just days before seeing her on the Dreamforce stage. ✨ And is that Slack I spy in the background? 👀💜 San Francisco, I’ve arrived. Dreamforce, let’s go! 🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪 Barry McMahon Adi Ajzenstadt Gareth Connolly Chaïmaa Benheddi Lorcan Hiney Giovanni Crispino Philip Sharpe Nadja D'Arcy Karl Connon Caroline Laurette Kathrin Schmitz Niall Bradley
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Brian Harris liked thisBrian Harris liked thisThe first day of Dreamforce 2026 packed a punch and the amount of ideas and innovation presented is almost overwhelming. In a world that's changing at breakneck speed, at a pace that's oftentimes difficult to fully grasp, it was great to hear directly from those shaping our future: Dario Amodei, Jensen Huang and Sam Altman. Two words emerged from their speeches: safety and responsibility. Pacing the frontier is more relevant than ever, but if history has taught us something is that humans are not great at slowing down. We're driven by curiosity and ambition, traits that don't pair well with prudent testing, and when competition and politics come into play the whole thing just gets messier. This is where Marc Benioff's vision comes to life: machines need guardrails, deterministic 0-1 outcomes to channel their actions into predictable yet mouldable directions. And Salesforce has been building that infrastructure for the last 27 years. AI tools are a dime a dozen these days, but clarity of vision and a clear direction are what will crown the winners of the fifth industrial revolution.
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Brian Harris liked thisBrian Harris liked this🔥 DAY 1 : This keynote was LEGENDARY! 🔥 Check out our key takeaways with Darragh Madden, Director of Solution Engineering at Salesforce, following the main keynote featuring some of the biggest names in AI: 🤖 Dario Amodei - CEO, Anthropic ⚡ Jensen Huang - Founder & CEO, NVIDIA 🧠 Sam Altman - CEO, OpenAI 🇫🇷 Denis Machuel - The Adecco Group CEO A fascinating conversation around the future of AI, enterprise transformation, AI agents and what it will take for businesses and people to adapt to this next wave of technology. Here are our biggest takeaways 👇 GiovanniGiovanni Samiran Philip Barry Niamh Maxime Caroline Charlotte Herman Camille AndrewSamiran Philip Barry Niamh Maxime Caroline Charlotte Herman Camille Andrew Carmel Jake Lio Lingier Thuy-Vi Nguyen Niall Bradley Lorcan Hiney #Dreamforce #DF26 Slack
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Brian Harris liked thisBrian Harris liked thisDu Recruitment IT à Account Executive chez Salesforce : découvrez le parcours d'Audrey à Dublin 🇮🇪 🚀 ! Arrivée de Paris il y a 8 mois, Audrey nous partage son expérience : ️ 🌟 Un onboarding immersif et international pour appréhender l'univers SaaS. 👩💻 Des perspectives d'évolution d'AE Core généraliste vers l'expertise produit puis le management. 🍀 La vie à Dublin, entre dynamique internationale, ambiance chaleureuse et cadre de vie idéal. 🎥 Découvrez son témoignage en vidéo ! Envie de rejoindre l'aventure Salesforce à Dublin ? Posez-nous vos questions en commentaire 👇 ! #Salesforce #LifeAtSalesforce #Career #Dublin #Tech Andy Andrade De Freitas Richard Liddington Michele Blazek Jess Edwards Giovanni Crispino Nadja D'Arcy Camille Schiavi Chaïmaa Benheddi Ylan Nguyen Alexis Joosten Victor Ketcheian Nicolas ROUSSET Yohan Giubergia
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Brian Harris liked thisBrian Harris liked thisFlight called, boarding pass ready, next stop: San Francisco and Dreamforce. ✈️ Three days, thousands of conversations, not enough sleep, and a bit of jet lag 😴 I just need to embrace. But it will be worth every hour of it. 💪 I'll be joining the SMB & Startup Keynote on Tuesday at 3:30pm PT, alongside brilliant co-presenters and customers building real businesses across Europe and all over the world. Getting to share that stage with them is a huge highlight for me. 🙌 But if I'm being honest, the stage isn't where the real work happens. It's in the Campground, at the booths, sitting down with SMB leaders and hearing what's actually keeping them up at night. What's working, what isn't, and where they're in their journey as an Agentic Enterprise 🤖 . That's where I learn the most, every single year, and it's the part of Dreamforce I look forward to more than anything else. 🤩 💬 I talk to SMB leaders across Europe every day, and the ambition I hear is enormous 📈 . They don't want to be told what to think. They want to see what's possible, and then go figure out how it applies to them. That's exactly what next week is for. I'll also be recording (or getting recorded!) having some conversations throughout the week to share right here. Stay tuned! 🎥 Not making it to San Francisco? The SMB & Startup Keynote streams free on Salesforce+, along with so many other brilliant sessions 👏 . Register to watch via the link in the comments 🔗 The opportunity for small and medium businesses right now is limitless. See some of you there in person, and for everyone else, tune in and let me know what you think! 😃 Let's go 🚀 #Agentforce #SMB #EMEA #Dreamforce #AI
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Patrick Rummel
OpenText is growing in Europe! Today we announced a €105M investment over the next three years in Cork and Galway to expand Agentic AI and Sovereign Cloud capabilities in Europe. With this move, OpenText is creating 400 new positions to expand the company's agentic AI, cybersecurity, sovereign cloud, and digital operations. Read the full announcement here: https://lnkd.in/etdafbB7
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