Not recommended
I cannot recommend Argus Car Hire.
In the end, they seem to do little more than act as a middleman. As soon as there is a problem with the actual car rental company they have referred you to, they distance themselves from the situation and simply say that they cannot help.
That makes the whole service rather pointless in my opinion. If there is no real support when something goes wrong, I see no reason to book through a platform like this in the first place.
Based on my experience, I would strongly recommend booking directly with a well-known and reputable car rental company instead. The quality of the providers offered through these kinds of platforms can be very poor, and when problems arise, you may end up dealing with them entirely on your own.
For me, the whole experience was frustrating, disappointing and simply not worth the hassle.
Reply from Argus Car Hire
Dear Marcel,
I regret that you feel this way about our service, and It's quite clear from your feedback that you're disappointed and frustrated.
Firstly, I would like to clarify that we're always working to give our customers the best service. We actually have 24/7 customer support available easily by chat, phone, WhatsApp, and email.
At Holiday Autos, we act as a travel booking platform that connects customers with a wide range of car rental suppliers. While we strive to ensure a smooth booking process,
I trust you understand our position now, and I apologize for any inconvenience caused.
Best Regards,
Sara