I booked a plus seat needing more legroom for my disability and because I was traveling with a pet. The plus seat is just as terrible as all the other seats. I tried to ask a flight attendant before take off if I could move to the empty seats at the back. She snapped at me to sit down. Is that how professionals speak to consumers? I'm not confrontational, but that was an unprofessional, bully move. I find flight attendants do this more and more. If you confront them then they hold the power to expell you from the flight. After takeoff I asked another flight attendant who were very helpful and I moved. Returning home was more ridiculous. I had a flex ticket and was missing paperwork. The check in fellow said I would pay nothing more to move my flight ahead. That was a lie. I ended up staying an extra night in Cuenca and 2 nights in Quito. I paid 700.00 plus US dollars to get home. What happened to my flex ticket? People shouldn't be treated like cattle. Take a row or two of seats out and charge 10.00 more. It's greed, not customer service.